services.exe app error 0x37001160 - win xp wont boot all the way

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Comments

  • TroganTrogan London, UK
    edited January 2007
    :(

    I'm not sure what anti-virus software, if any will run off a CD or floppy. At this point, I think you could try to eliminate hardware?
  • maxwelltfmaxwelltf
    edited January 2007
    It's the same hardware that the PC has always had. It just crashed on day upon startup. Happened right after updating a Roxio program from their online website. Upon restart, the PC wouldnt boot. -max
  • maxwelltfmaxwelltf
    edited January 2007
    I think I'm going to format the disk and start over. Do you know how to wipe a disk clean?
  • TroganTrogan London, UK
    edited January 2007
    Ah...so a program update did this. :(
    Have you tried Last Known Good Configuration? I think that's what its called.

    Reformatting windows XP tutorial
    http://spyware-free.us/tutorials/reformat/
  • maxwelltfmaxwelltf
    edited January 2007
    I did try last known good config, right after it happened. and it booted! but I wasnt smart enough to make corrective changes nor b/u the registry then. so I ended up losing that option the next time I rebooted. Bummer. Will read up on the XP tutorial. Ughhh!!! -max
  • TroganTrogan London, UK
    edited January 2007
    Good luck! :)
  • maxwelltfmaxwelltf
    edited January 2007
    Trogan - well, back to the laptop - the one we worked on cleaning up. on a whim, I ran the pandascan on it today. see the attached log. I can't believe it found a rootkit! Can this be true? I have only been to very reputable websites (like Yahoo news and sports, CNN, Microsoft, Hewlet Packaerd, etc etc) What the heck is going on? After all the cleaning work we have done to this laptop, it this report for real? -max


    Incident Status Location

    Spyware:Cookie/Atlas DMT Not disinfected C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\7570flkp.default\cookies.txt[.atdmt.com/]
    Spyware:Cookie/Adtech Not disinfected C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\7570flkp.default\cookies.txt[.adtech.de/]
    Spyware:Cookie/Clickbank Not disinfected C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\7570flkp.default\cookies.txt[.clickbank.net/]
    Spyware:Cookie/PointRoll Not disinfected C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\7570flkp.default\cookies.txt[.ads.pointroll.com/]
    Spyware:Cookie/Overture Not disinfected C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\7570flkp.default\cookies.txt[.overture.com/]
    Spyware:Cookie/Overture Not disinfected C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\7570flkp.default\cookies.txt[.perf.overture.com/]
    Spyware:Cookie/Mediaplex Not disinfected C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\7570flkp.default\cookies.txt[.mediaplex.com/]
    Spyware:Cookie/Advertising Not disinfected C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\7570flkp.default\cookies.txt[.advertising.com/]
    Spyware:Cookie/FastClick Not disinfected C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\7570flkp.default\cookies.txt[.fastclick.net/]
    Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\7570flkp.default\cookies.txt[.doubleclick.net/]
    Spyware:Cookie/DomainSponsor Not disinfected C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\7570flkp.default\cookies.txt[landing.domainsponsor.com/]
    Spyware:Cookie/did-it Not disinfected C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\7570flkp.default\cookies.txt[.did-it.com/]
    Spyware:Cookie/Server.iad.Liveperson Not disinfected C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\7570flkp.default\cookies.txt[server.iad.liveperson.net/hc/17373911]
    Spyware:Cookie/Server.iad.Liveperson Not disinfected C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\7570flkp.default\cookies.txt[server.iad.liveperson.net/]
    Spyware:Cookie/RealMedia Not disinfected C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\7570flkp.default\cookies.txt[.realmedia.com/]
    Spyware:Cookie/Com.com Not disinfected C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\7570flkp.default\cookies.txt[.com.com/]
    Spyware:Cookie/QuestionMarket Not disinfected C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\7570flkp.default\cookies.txt[.questionmarket.com/]
    Spyware:Cookie/Tribalfusion Not disinfected C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\7570flkp.default\cookies.txt[.tribalfusion.com/]
    Spyware:Cookie/Traffic Marketplace Not disinfected C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\7570flkp.default\cookies.txt[.trafficmp.com/]
    Spyware:Cookie/Go Not disinfected C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\7570flkp.default\cookies.txt[.go.com/]
    Spyware:Cookie/Atlas DMT Not disinfected C:\Documents and Settings\Administrator\Cookies\administrator@atdmt[2].txt
    Spyware:Cookie/Mediaplex Not disinfected C:\Documents and Settings\Administrator\Cookies\administrator@mediaplex[1].txt
    Spyware:Cookie/WebtrendsLive Not disinfected C:\Documents and Settings\Administrator\Cookies\administrator@statse.webtrendslive[1].txt
    Potentially unwanted tool:Application/Processor Not disinfected C:\Malware Tools\SDFix\apps\Process.exe
  • TroganTrogan London, UK
    edited January 2007
    Hi Max

    That log shows no sign of a Rootkit. It found only Cookies and the Process.exe file which belongs to SDFix. You have nothing to worry about it. :)
  • maxwelltfmaxwelltf
    edited January 2007
    Sweeeet! Hey - do you know of a utility program that can log how much your internet connection is up and down? Mine is down so much, have complained to my internet provider (cable modem) and they are very unresponsive. I want to protest my bill and seek some refund since the service is so unreliable - but would be best if I could also show them a log of how often the connection is dropped. any suggestions? -max
  • TroganTrogan London, UK
    edited January 2007
    I don't know any software that can do this, sorry. Post in the General Software forum and see if others have suggestions for you.
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