My pc or computer runs slower than usual

edited February 2007 in Spyware & Virus Removal
Please help me im beggin? my pc is running slower than usual and here is the hijack file ive ran adaware ,trjan hunter ,avg antivirus, and ewido i did all this before posting the new thread. Iam a new member so please taake it easy with me but do give me step by step thanks to all you short media members. NOW HERES THE FILE I WILL CHECK THE MESSAGES ALL DAY TODAY.

Logfile of HijackThis v1.99.1
Scan saved at 7:21:49 AM, on 1/14/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\WINDOWS\system32\hkcmd.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\tcpsvcs.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\program files\common files\installshield\updateservice\issch.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Ulead Systems\Ulead Photo Explorer 8.0 SE Basic\Monitor.exe
C:\Program Files\Ulead Systems\Ulead Photo Express 5 SE\calcheck.exe
C:\Program Files\TrojanHunter 4.6\THGuard.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iolo\System Mechanic 5\StartupGuard.exe
C:\Program Files\Hewlett-Packard\AiO\hp officejet v series\Bin\hpoant07.exe
C:\PROGRA~1\HEWLET~1\AiO\Shared\Bin\hpoevm07.exe
C:\WINDOWS\system32\hpoipm07.exe
C:\Program Files\Hewlett-Packard\AiO\Shared\bin\hpOSTS07.exe
C:\Program Files\Hewlett-Packard\AiO\Shared\bin\hpOFXM07.exe
C:\Program Files\InterMute\SpySubtract\SpySub.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\AGRSMMSG.exe
c:\windows\system\hpsysdrv.exe
C:\Program Files\Java\jre1.5.0\bin\jusched.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe
C:\DOCUME~1\COMPAQ~1\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe
C:\Program Files\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q305&bd=presario&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q305&bd=presario&pf=desktop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.adelphia.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q305&bd=presario&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q305&bd=presario&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q305&bd=presario&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q305&bd=presario&pf=desktop
R3 - URLSearchHook: (no name) - - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: (no name) - {37B85A29-692B-4205-9CAD-2626E4993404} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Ulead AutoDetector] C:\Program Files\Ulead Systems\Ulead Photo Explorer 8.0 SE Basic\Monitor.exe
O4 - HKLM\..\Run: [Ulead Photo Express Calendar Checker] C:\Program Files\Ulead Systems\Ulead Photo Express 5 SE\calcheck.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.6\THGuard.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.0.720.3640\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe"
O4 - HKCU\..\Run: [System Mechanic Startup Guard] "C:\Program Files\iolo\System Mechanic 5\StartupGuard.exe"
O4 - Global Startup: HPAiODevice(hp officejet v series) - 1.lnk = C:\Program Files\Hewlett-Packard\AiO\hp officejet v series\Bin\hpoant07.exe
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\InterMute\SpySubtract\sslaunch.exe
O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredits/menusearch.jhtml?p=ZJxdm128YYUS
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm (HKCU)
O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm (HKCU)
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/nocache/funwebproducts/ei/ZwinkyInitialSetup1.0.0.15.cab
O16 - DPF: {49232000-16E4-426C-A231-62846947304B} - http://ipgweb.cce.hp.com/rdqcpc/downloads/sysinfo.cab
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} - http://www.nick.com/common/groove/gx/GrooveAX27.cab
O16 - DPF: {9B17FE0E-51F2-4692-8B32-8EFB805FC0E7} (HPObjectInstaller Class) - http://h30155.www3.hp.com/ediags/dd/install/guidedsolutions.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx
O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712/4h/player.virtools.com/downloads/player/Install3.0/Installer.exe
O16 - DPF: {E7D2588A-7FB5-47DC-8830-832605661009} (Live Collaboration) - http://livenj02.custhelp.com/7550-b415h/rnl/java/RntX.cab
O16 - DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) - http://driveragent.com/files/driveragent.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: CPUCooLServer Service (CPUCooLServer) - Unknown owner - C:\Program Files\CPUCooL\CooLSrv.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe

Comments

  • TroganTrogan London, UK
    edited January 2007
    Nothing bad showing in your log.

    Please do the following...

    1. Download ATF (Atribune Temp File) Cleaner© by Atribune to your desktop.
    This program is for XP and Windows 2000 only!

    Double-click ATF Cleaner.exe to open it.

    Under Main select the following:
    • Windows Temp
    • Current User Temp
    • All Users Temp
    • Temporary Internet Files
    • Prefetch
    • Java Cache
    *The other boxes are optional*
    Then click the Empty Selected button.

    Click Exit on the Main menu to close the program.

    2. Open HijackThis
    - Click the Do a system scan only button
    - Check the following entries (below)

    R3 - URLSearchHook: (no name) - - (no file)

    O3 - Toolbar: (no name) - {37B85A29-692B-4205-9CAD-2626E4993404} - (no file)

    O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE

    O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbar...p=ZJxdm128YYUS

    O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/noc...up1.0.0.15.cab
    O16 - DPF: {49232000-16E4-426C-A231-62846947304B} - http://ipgweb.cce.hp.com/rdqcpc/downloads/sysinfo.cab
    O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} - http://www.nick.com/common/groove/gx/GrooveAX27.cab


    - Close ALL open windows (especially Internet Explorer!)
    - Click Fix Checked
    Close HiajckThis

    3. I need to see another log from HijackThis.
    • Run Hijackthis.
    • Click on Open the Misc Tools section.
    • Next click on Open uninstall manager.
    • Press the Save list button.
    • Save the file to your desktop, with the default name of uninstall_list
    • Copy & Paste the entire contents of that file in your in your next post.
    4. Please post the following...

    1) Uninstall list
    2) New HijackThis log

    Some questions - Please answer them:

    1) What do you mean "slower than usual". When does it happen i.e. at startup, opening/closing programs?
    2) How much RAM does the computer have?
    3) Do you have a Firewall?
  • edited January 2007
    Trogan:
    Thanks for the reply , here is the info you have requested. i have listedthe start up files the log and the other you requested? I really appreciate the help.

    Compaq presario sr1503wm
    intel 2.93ghz
    256 mb ram
    windows firewall(what do you recommend)

    also can i delete spysubtract as its now just the free version will it release all spyware back to the pc ?

    Yes it is slow at start up and during the internet. But really takes a long time at start up.

    Ad-Aware SE Personal
    Adobe Acrobat - Reader 6.0.2 Update
    Adobe Flash Player 9 ActiveX
    Adobe Reader 6.0.1
    Adobe Shockwave Player
    Agere Systems PCI Soft Modem
    AVG Anti-Spyware 7.5
    AVG Free Edition
    Compaq Connections
    Compaq Organize
    CPUCooL (remove only)
    DVDFab Express 2.9.8.3
    Google Earth
    Google Toolbar for Internet Explorer
    Help and Support Additions
    HijackThis 1.99.1
    HP Boot Optimizer
    hp officejet v series
    Intel Application Accelerator
    Intel(R) Extreme Graphics Driver
    InterVideo WinDVD Player
    iolo technologies' System Mechanic 5
    J2SE Runtime Environment 5.0
    J2SE Runtime Environment 5.0 Update 10
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1
    Microsoft Office Standard Edition 2003
    Microsoft Plus! Dancer LE
    Microsoft Plus! Digital Media Edition Installer
    Microsoft Plus! Photo Story 2 LE
    Microsoft Works
    MSXML 4.0 SP2 (KB927978)
    Nero Suite
    PC-Doctor for Windows
    Python 2.2 pywin32 extensions (build 203)
    Python 2.2.3
    RealPlayer
    Realtek AC'97 Audio
    Remove Adobe Photoshop Album 2.0 Starter Edition installer
    Remove Microsoft Money 2005 installer
    Remove Quicken New User Edition installer
    Remove WeatherBug installer
    SANYO Digital Camera Driver
    Security Update for Step By Step Interactive Training (KB898458)
    Security Update for Windows Media Player (KB911564)
    Security Update for Windows Media Player 10 (KB917734)
    Security Update for Windows Media Player 6.4 (KB925398)
    Security Update for Windows XP (KB893756)
    Security Update for Windows XP (KB896358)
    Security Update for Windows XP (KB896423)
    Security Update for Windows XP (KB896424)
    Security Update for Windows XP (KB896428)
    Security Update for Windows XP (KB899587)
    Security Update for Windows XP (KB899591)
    Security Update for Windows XP (KB900725)
    Security Update for Windows XP (KB901017)
    Security Update for Windows XP (KB901214)
    Security Update for Windows XP (KB902400)
    Security Update for Windows XP (KB904706)
    Security Update for Windows XP (KB905414)
    Security Update for Windows XP (KB905749)
    Security Update for Windows XP (KB908519)
    Security Update for Windows XP (KB911562)
    Security Update for Windows XP (KB911567)
    Security Update for Windows XP (KB911927)
    Security Update for Windows XP (KB912919)
    Security Update for Windows XP (KB913580)
    Security Update for Windows XP (KB914388)
    Security Update for Windows XP (KB914389)
    Security Update for Windows XP (KB917344)
    Security Update for Windows XP (KB917422)
    Security Update for Windows XP (KB917953)
    Security Update for Windows XP (KB918439)
    Security Update for Windows XP (KB919007)
    Security Update for Windows XP (KB920213)
    Security Update for Windows XP (KB920670)
    Security Update for Windows XP (KB920683)
    Security Update for Windows XP (KB920685)
    Security Update for Windows XP (KB921398)
    Security Update for Windows XP (KB922616)
    Security Update for Windows XP (KB922819)
    Security Update for Windows XP (KB923191)
    Security Update for Windows XP (KB923414)
    Security Update for Windows XP (KB923689)
    Security Update for Windows XP (KB923694)
    Security Update for Windows XP (KB923980)
    Security Update for Windows XP (KB924191)
    Security Update for Windows XP (KB924270)
    Security Update for Windows XP (KB924496)
    Security Update for Windows XP (KB925454)
    Security Update for Windows XP (KB926255)
    Security Update for Windows XP (KB929969)
    Skype 2.5
    Sonic Express Labeler
    Sonic RecordNow Audio
    Sonic RecordNow Copy
    Sonic RecordNow Data
    Sonic Update Manager
    SpySubtract
    TrojanHunter 4.6
    Ulead Photo Explorer 8.0 SE Basic
    Ulead Photo Express 5 SE
    Update for Windows XP (KB894391)
    Update for Windows XP (KB898461)
    Update for Windows XP (KB900485)
    Update for Windows XP (KB908531)
    Update for Windows XP (KB910437)
    Update for Windows XP (KB911280)
    Update for Windows XP (KB916595)
    Update for Windows XP (KB920872)
    Update for Windows XP (KB922582)
    Video ActiveX Object 2.07
    Windows Installer 3.1 (KB893803)
    Windows Media Format Runtime
    Windows Media Player 10
    Windows XP Hotfix - KB867282
    Windows XP Hotfix - KB873339
    Windows XP Hotfix - KB883667
    Windows XP Hotfix - KB885250
    Windows XP Hotfix - KB885835
    Windows XP Hotfix - KB885836
    Windows XP Hotfix - KB886185
    Windows XP Hotfix - KB887472
    Windows XP Hotfix - KB887742
    Windows XP Hotfix - KB888113
    Windows XP Hotfix - KB888239
    Windows XP Hotfix - KB888302
    Windows XP Hotfix - KB890175
    Windows XP Hotfix - KB890859
    Windows XP Hotfix - KB891781
    WXTide32

    StartupList report, 1/14/2007, 8:08:52 PM
    StartupList version: 1.52.2
    Started from : C:\Program Files\HijackThis.EXE
    Detected: Windows XP SP2 (WinNT 5.01.2600)
    Detected: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    * Using default options
    ==================================================

    Running processes:

    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\WINDOWS\system32\tcpsvcs.exe
    C:\WINDOWS\system32\svchost.exe
    C:\program files\common files\installshield\updateservice\issch.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    C:\Program Files\Ulead Systems\Ulead Photo Explorer 8.0 SE Basic\Monitor.exe
    C:\Program Files\Ulead Systems\Ulead Photo Express 5 SE\calcheck.exe
    C:\Program Files\TrojanHunter 4.6\THGuard.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\iolo\System Mechanic 5\StartupGuard.exe
    C:\Program Files\Hewlett-Packard\AiO\hp officejet v series\Bin\hpoant07.exe
    C:\PROGRA~1\HEWLET~1\AiO\Shared\Bin\hpoevm07.exe
    C:\WINDOWS\system32\hpoipm07.exe
    C:\Program Files\Hewlett-Packard\AiO\Shared\bin\hpOSTS07.exe
    C:\Program Files\Hewlett-Packard\AiO\Shared\bin\hpOFXM07.exe
    C:\Program Files\InterMute\SpySubtract\SpySub.exe
    C:\WINDOWS\system32\igfxtray.exe
    C:\WINDOWS\AGRSMMSG.exe
    c:\windows\system\hpsysdrv.exe
    C:\Program Files\Java\jre1.5.0\bin\jusched.exe
    C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\HijackThis.exe


    Listing of startup folders:

    Shell folders Common Startup:
    [C:\Documents and Settings\All Users\Start Menu\Programs\Startup]
    HPAiODevice(hp officejet v series) - 1.lnk = C:\Program Files\Hewlett-Packard\AiO\hp officejet v series\Bin\hpoant07.exe
    SpySubtract.lnk = C:\Program Files\InterMute\SpySubtract\sslaunch.exe


    Checking Windows NT UserInit:

    [HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
    UserInit = C:\WINDOWS\system32\userinit.exe,


    Autorun entries from Registry:
    HKLM\Software\Microsoft\Windows\CurrentVersion\Run

    HotKeysCmds = C:\WINDOWS\system32\hkcmd.exe
    HPBootOp = "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
    TkBellExe = "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    ISUSPM Startup = C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
    ISUSScheduler = "c:\program files\common files\installshield\updateservice\issch.exe" -start
    AVG7_CC = C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    Ulead AutoDetector = C:\Program Files\Ulead Systems\Ulead Photo Explorer 8.0 SE Basic\Monitor.exe
    Ulead Photo Express Calendar Checker = C:\Program Files\Ulead Systems\Ulead Photo Express 5 SE\calcheck.exe
    NeroFilterCheck = C:\WINDOWS\system32\NeroCheck.exe
    THGuard = "C:\Program Files\TrojanHunter 4.6\THGuard.exe"
    !AVG Anti-Spyware = "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
    SunJavaUpdateSched = "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"


    Autorun entries from Registry:
    HKCU\Software\Microsoft\Windows\CurrentVersion\Run

    ctfmon.exe = C:\WINDOWS\system32\ctfmon.exe
    swg = C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe
    NBJ = "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe"
    System Mechanic Startup Guard = "C:\Program Files\iolo\System Mechanic 5\StartupGuard.exe"


    Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:

    Shell=*INI section not found*
    SCRNSAVE.EXE=*INI section not found*
    drivers=*INI section not found*

    Shell & screensaver key from Registry:

    Shell=Explorer.exe
    SCRNSAVE.EXE=C:\WINDOWS\System32\logon.scr
    drivers=*Registry value not found*

    Policies Shell key:

    HKCU\..\Policies: Shell=*Registry value not found*
    HKLM\..\Policies: Shell=*Registry value not found*



    Enumerating Browser Helper Objects:

    (no name) - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
    (no name) - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43}
    (no name) - c:\program files\google\googletoolbar3.dll - {AA58ED58-01DD-4d91-8333-CF10577473F7}


    Enumerating Download Program Files:

    [Shockwave ActiveX Control]
    InProcServer32 = C:\WINDOWS\system32\macromed\Director\SwDir.dll
    CODEBASE = http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab

    [HPObjectInstaller Class]
    InProcServer32 = C:\WINDOWS\Downloaded Program Files\HPCommunication.dll
    CODEBASE = http://h30155.www3.hp.com/ediags/dd/install/guidedsolutions.cab

    [Get_ActiveX Control]
    InProcServer32 = C:\WINDOWS\DOWNLO~1\HPGETD~1.OCX
    CODEBASE = https://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx

    [Virtools WebPlayer Class]
    InProcServer32 = C:\Program Files\Virtools Web Player 3.0\WebPlayer.ocx
    CODEBASE = http://a532.g.akamai.net/f/532/6712/4h/player.virtools.com/downloads/player/Install3.0/Installer.exe

    [Shockwave Flash Object]
    InProcServer32 = C:\WINDOWS\system32\Macromed\Flash\Flash9.ocx
    CODEBASE = http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

    [Live Collaboration]
    InProcServer32 = C:\WINDOWS\DOWNLO~1\RntX.dll
    CODEBASE = http://livenj02.custhelp.com/7550-b415h/rnl/java/RntX.cab

    [Driver Agent ActiveX Control]
    InProcServer32 = C:\WINDOWS\Downloaded Program Files\driveragent.ocx
    CODEBASE = http://driveragent.com/files/driveragent.cab


    Enumerating Winsock LSP files:

    NameSpace #4: C:\WINDOWS\system32\pnrpnsp.dll
    NameSpace #5: C:\WINDOWS\system32\pnrpnsp.dll


    Enumerating ShellServiceObjectDelayLoad items:

    PostBootReminder: C:\WINDOWS\system32\SHELL32.dll
    CDBurn: C:\WINDOWS\system32\SHELL32.dll
    WebCheck: C:\WINDOWS\system32\webcheck.dll
    SysTray: C:\WINDOWS\system32\stobject.dll
    UPnPMonitor: C:\WINDOWS\system32\upnpui.dll

    End of report, 7,449 bytes
    Report generated in 0.016 seconds

    Command line options:
    /verbose - to add additional info on each section
    /complete - to include empty sections and unsuspicious data
    /full - to include several rarely-important sections
    /force9x - to include Win9x-only startups even if running on WinNT
    /forcent - to include WinNT-only startups even if running on Win9x
    /forceall - to include all Win9x and WinNT startups, regardless of platform
    /history - to list version history only


    Logfile of HijackThis v1.99.1
    Scan saved at 8:09:55 PM, on 1/14/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\WINDOWS\system32\tcpsvcs.exe
    C:\WINDOWS\system32\svchost.exe
    C:\program files\common files\installshield\updateservice\issch.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    C:\Program Files\Ulead Systems\Ulead Photo Explorer 8.0 SE Basic\Monitor.exe
    C:\Program Files\Ulead Systems\Ulead Photo Express 5 SE\calcheck.exe
    C:\Program Files\TrojanHunter 4.6\THGuard.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\iolo\System Mechanic 5\StartupGuard.exe
    C:\Program Files\Hewlett-Packard\AiO\hp officejet v series\Bin\hpoant07.exe
    C:\PROGRA~1\HEWLET~1\AiO\Shared\Bin\hpoevm07.exe
    C:\WINDOWS\system32\hpoipm07.exe
    C:\Program Files\Hewlett-Packard\AiO\Shared\bin\hpOSTS07.exe
    C:\Program Files\Hewlett-Packard\AiO\Shared\bin\hpOFXM07.exe
    C:\Program Files\InterMute\SpySubtract\SpySub.exe
    C:\WINDOWS\system32\igfxtray.exe
    C:\WINDOWS\AGRSMMSG.exe
    c:\windows\system\hpsysdrv.exe
    C:\Program Files\Java\jre1.5.0\bin\jusched.exe
    C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q305&bd=presario&pf=desktop
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q305&bd=presario&pf=desktop
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.adelphia.net/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q305&bd=presario&pf=desktop
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q305&bd=presario&pf=desktop
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q305&bd=presario&pf=desktop
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q305&bd=presario&pf=desktop
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
    O4 - HKLM\..\Run: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [Ulead AutoDetector] C:\Program Files\Ulead Systems\Ulead Photo Explorer 8.0 SE Basic\Monitor.exe
    O4 - HKLM\..\Run: [Ulead Photo Express Calendar Checker] C:\Program Files\Ulead Systems\Ulead Photo Express 5 SE\calcheck.exe
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.6\THGuard.exe"
    O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe"
    O4 - HKCU\..\Run: [System Mechanic Startup Guard] "C:\Program Files\iolo\System Mechanic 5\StartupGuard.exe"
    O4 - Global Startup: HPAiODevice(hp officejet v series) - 1.lnk = C:\Program Files\Hewlett-Packard\AiO\hp officejet v series\Bin\hpoant07.exe
    O4 - Global Startup: SpySubtract.lnk = C:\Program Files\InterMute\SpySubtract\sslaunch.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
    O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm (HKCU)
    O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm (HKCU)
    O16 - DPF: {9B17FE0E-51F2-4692-8B32-8EFB805FC0E7} (HPObjectInstaller Class) - http://h30155.www3.hp.com/ediags/dd/install/guidedsolutions.cab
    O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx
    O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712/4h/player.virtools.com/downloads/player/Install3.0/Installer.exe
    O16 - DPF: {E7D2588A-7FB5-47DC-8830-832605661009} (Live Collaboration) - http://livenj02.custhelp.com/7550-b415h/rnl/java/RntX.cab
    O16 - DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) - http://driveragent.com/files/driveragent.cab
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
    O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    O23 - Service: CPUCooLServer Service (CPUCooLServer) - Unknown owner - C:\Program Files\CPUCooL\CooLSrv.exe (file missing)
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
  • TroganTrogan London, UK
    edited January 2007
    Hi!

    Windows Firewall is fine, especially since you only have 256MB of RAM. More RAM would help speed up the computer.

    We'll remove any un-needed startup programs in the next round.

    Please do the following...

    1. Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update to the latest version...

    Updating Java:
    • Download the latest version of Java Runtime Environment (JRE) 6.
    • Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications."
    • Click the "Download" button to the right.
    • Check the box that says: "Accept License Agreement."
    • The page will refresh.
    • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
    • Close any programs you may have running - especially your web browser.
    • Go to Start > Control Panel double-click on Add/Remove programs and remove the following...
      • J2SE Runtime Environment 5.0
      • J2SE Runtime Environment 5.0 Update 10
    • Reboot your computer once all Java components are removed.
    • Then from your desktop double-click on jre-6-windows-i586.exe to install the newest version.

    2. Download SmitfraudFix (by S!Ri) to your Desktop.
    http://siri.urz.free.fr/Fix/SmitfraudFix.zip
    Extract all the files to your Destop. A folder named SmitfraudFix will be created on your Desktop.

    Open the SmitfraudFix folder and double-click smitfraudfix.cmd
    Select option #1 - Search by typing 1 and press Enter
    This program will scan large amounts of files on your computer for known patterns so please be patient while it works. When it is done, the results of the scan will be displayed and it will create a log named rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.

    IMPORTANT: Do NOT run any other options until you are asked to do so!
  • edited January 2007
    I Think That Is Spy Ware The Program I Read Up On It And Everyone Is Tring To Get Rid Of It.
  • TroganTrogan London, UK
    edited January 2007
    Are you going to follow the instructions from my last post?
  • TroganTrogan London, UK
    edited February 2007
    Whilst we appreciate that you may be busy, it has been 7 days or more since we heard from you.

    Infections can change and fresh instructions will now need to be given. This topic is now closed, if you still require assistance then please start a new topic in the Spyware & Virus Removal Forum

    If you wish this topic reopened, please send a Private Message (PM) to one of the Spyware Mods with a link to your thread.

    Do not bother contacting us if you are not the topic starter. A valid, working link to the closed topic is required.
    If you are not the user who started this thread, you must start a new Thread instead :)
This discussion has been closed.