Internet wont work
Hi, my friend's computer's first prob was that IE showed the "about:blank" page. He was advised by someone to switch to Firefox and he no longer had probelms. Then he was no longer able to change his desktop, then got the Active Desktop Screen. A few days after both IE and Firefox stopped working. He has no access to firewall control and no virus scanner or spyware remover is able to access the internet to update.
We did a system restore to get his desktop back, installed AVG and ran Ad-Aware. His AVG showed 6700+ trojans and Ad-Aware showed as having CoolWebSearch. In Add and Remove programs it showed as having "Shopping Wizard."
We followed the guide for removing HSA but his internet still doesn't work.
Here is the Hijack log (the top was cut off to be able to post without going over the limit, a link is provided to the full log
https://webspace.utexas.edu/hk539/hijackthis.log?uniq=-jkqpht )
R3 - Default URLSearchHook is missing
O1 - Hosts: localhost 127.0.0.1
O2 - BHO: (no name) - {004FBD22-BF74-D521-7B75-458EFE8A5F31} - (no file)
O2 - BHO: (no name) - {01F38BF9-C079-27AB-2851-83DB1DC6608D} - (no file)
O2 - BHO: (no name) - {02A81B10-D21B-970A-3083-625C6A1610FC} - (no file)
O2 - BHO: (no name) - {0322B482-424F-59AD-B6ED-18E084759480} - (no file)
O2 - BHO: (no name) - {0350B4EB-8EB3-0FD5-6011-4DCDD7A25720} - (no file)
O2 - BHO: (no name) - {038A49D3-9341-24F6-7AB9-B102FD1D05B9} - (no file)
O2 - BHO: (no name) - {04260088-0FF5-E8D6-15E7-93202B39B4A3} - (no file)
O2 - BHO: (no name) - {0427C903-2CE8-46A1-679F-83C53D35F067} - (no file)
O2 - BHO: (no name) - {04CABB8A-1C34-EAB8-A8CB-9FFB336540D4} - (no file)
O2 - BHO: (no name) - {0564AB10-3DF5-D9E1-EA23-1013DA454198} - (no file)
O2 - BHO: (no name) - {0564D69A-41A3-BCA0-9347-5B9D9E5D9D75} - (no file)
O2 - BHO: (no name) - {05936A67-40A0-A0D5-9587-1B76477FEA8B} - (no file)
O2 - BHO: (no name) - {0601199D-BBFC-C41A-BEDC-81B78A121204} - (no file)
O2 - BHO: (no name) - {06291214-2259-2602-1569-E2D76764D3B6} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - E:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {079F9866-7277-1387-66C5-4089CF289E52} - (no file)
O2 - BHO: (no name) - {07FCAF49-FD62-5DEF-3389-86CC7653686C} - (no file)
O2 - BHO: (no name) - {0846276E-4539-F77E-477A-1EF23204BFBA} - (no file)
O2 - BHO: (no name) - {086A2B10-CBD6-9425-CAB7-630B339588D1} - (no file)
O2 - BHO: (no name) - {0879367B-AA50-FA5E-B57E-F066C43800A9} - (no file)
O2 - BHO: (no name) - {08ED8235-5146-94D7-E14B-3DDAB1195769} - (no file)
O2 - BHO: (no name) - {092D53BB-5DB0-55C3-C7E2-4AC5C745658D} - (no file)
O2 - BHO: (no name) - {0972EE38-5F19-0CDC-F8F2-205E91929353} - (no file)
O2 - BHO: (no name) - {0A89880E-AC76-CE92-49C2-EBA9B61044FE} - (no file)
O2 - BHO: (no name) - {0AAC2B00-ED8E-FD88-5908-22B7C22FF822} - (no file)
O2 - BHO: (no name) - {0ACA0B56-7A66-4410-C078-878A9ABD837E} - (no file)
O2 - BHO: (no name) - {0AEB92DC-26F6-7B34-2A5E-04F978757ABE} - (no file)
O2 - BHO: (no name) - {0B1EE411-AA39-3697-5178-CE2DA69880D8} - (no file)
O2 - BHO: (no name) - {0B7A7E09-9E09-3BB7-A208-624E118F3B86} - (no file)
O2 - BHO: (no name) - {0C09E0C0-C988-D11D-08B3-D71E905BA5C2} - (no file)
O2 - BHO: (no name) - {0CDE1393-0654-19DD-97B4-CFD118BE169A} - (no file)
O2 - BHO: (no name) - {0CEAAE91-589A-F53F-5681-3899D9FFB034} - (no file)
O2 - BHO: (no name) - {0DD6DF67-E153-DF83-F668-96227EBA767C} - (no file)
O2 - BHO: (no name) - {0DFBD1CD-D3E2-7D8F-E66F-7CC3DEDD603B} - (no file)
O2 - BHO: (no name) - {0E0566F7-EA1D-1C67-9F75-7DAC95434628} - (no file)
O2 - BHO: (no name) - {0E38C63E-45B9-092B-5954-ED9A97B83876} - (no file)
O2 - BHO: (no name) - {0E63E937-538C-9B48-ED80-07EA0B27D6C6} - (no file)
O2 - BHO: (no name) - {0F2B52E0-D55B-24EE-1F4E-C8D292B1044D} - (no file)
O2 - BHO: (no name) - {0F4FEF32-24AB-4CBF-ABBD-BBE0F286420F} - (no file)
O2 - BHO: (no name) - {0FF735ED-18CB-AF19-21F7-AC40587668DD} - (no file)
O2 - BHO: (no name) - {0FF8D353-F31C-0E63-FF78-664C927DC714} - (no file)
O2 - BHO: (no name) - {0FF9DFA1-9EF3-2D7A-1735-E3D316ED794C} - (no file)
O2 - BHO: (no name) - {1011BB1D-D0D8-697D-3866-08A0B538CEC1} - (no file)
O2 - BHO: (no name) - {116C8D22-8A6D-7AB7-3BA8-4BD1CA30D480} - (no file)
O2 - BHO: (no name) - {11BFA2A5-3764-8F18-ABD7-E340FEE4F763} - (no file)
O2 - BHO: (no name) - {11C881F6-6699-7FE2-5DD8-C18C51A39600} - (no file)
O2 - BHO: (no name) - {127CF22C-D2B6-88C8-4321-C1769B278B04} - (no file)
O2 - BHO: (no name) - {127DCE58-43C3-C89B-6D1D-257429B31480} - (no file)
O2 - BHO: (no name) - {12F982EB-C661-7345-F68F-352FD00B78A2} - (no file)
O2 - BHO: (no name) - {130FD264-9850-57FF-0630-13D039DD4797} - (no file)
O2 - BHO: (no name) - {1393487B-9570-53EE-B4B0-7FBFBEE69CE9} - (no file)
O2 - BHO: (no name) - {13BD9B36-4820-8C12-1D26-537F1DF455E4} - (no file)
O2 - BHO: (no name) - {146C42AD-EBB6-43E5-C5BA-DB26064A7470} - (no file)
O2 - BHO: (no name) - {15E2E41C-150E-DE06-1B0B-17338DEDCF17} - (no file)
O2 - BHO: (no name) - {166D5965-3523-FD3D-7653-2DD44AC66EB8} - (no file)
O2 - BHO: (no name) - {178CBFF8-05DA-D286-18F5-A0E22CFEDA50} - (no file)
O2 - BHO: (no name) - {17A0F1C5-E35F-33F4-3BA9-B4ED6E175C3C} - (no file)
O2 - BHO: (no name) - {17FBCCE7-02CA-391F-54F8-BAA6A0B7B6C4} - (no file)
O2 - BHO: (no name) - {18C2FFB3-2CF1-8321-B820-911675DD61A5} - (no file)
O2 - BHO: (no name) - {19A743FF-D985-0DCF-CFC2-5DE372D16830} - (no file)
O2 - BHO: (no name) - {19B907F0-A6CA-BB49-9C14-FD51E9541ECD} - (no file)
O2 - BHO: (no name) - {1A16A3A4-1BEE-8A0E-14B3-E0317AD98793} - (no file)
O2 - BHO: (no name) - {1ADE0602-7CF0-EFBE-F6A7-6229404BBE09} - (no file)
O2 - BHO: (no name) - {1B8F483E-94BD-24D3-A479-2063E618DDF5} - (no file)
O2 - BHO: (no name) - {1B9B2567-FD79-0929-AF30-27C5089B29FE} - (no file)
O2 - BHO: (no name) - {1BA20843-72E1-0CD0-07FC-B063B761934B} - (no file)
O2 - BHO: (no name) - {1BA8FCDF-636C-D75A-2630-DA177CE41F76} - (no file)
O2 - BHO: (no name) - {1C37DB59-5E8D-9587-4130-A8D4A66BBEB7} - (no file)
O2 - BHO: (no name) - {1C7351B3-0400-677E-2EA7-53989CDCDEB1} - (no file)
O2 - BHO: (no name) - {1CBB0404-86C5-09E4-D08A-24B073930DCC} - (no file)
O2 - BHO: (no name) - {1D49B3F1-681A-4785-6743-0CFB9D9C91B7} - (no file)
O2 - BHO: (no name) - {1D58BCA0-A46C-F832-C911-6265461A3BBE} - (no file)
O2 - BHO: (no name) - {1DE0838B-81C7-4619-D695-75ED11D630B6} - (no file)
O2 - BHO: (no name) - {1E73C654-1F01-E183-2A9B-68C20AD02C09} - (no file)
O2 - BHO: (no name) - {2011992A-AD4D-BFA8-7571-6A97B3F00404} - (no file)
O2 - BHO: (no name) - {2070C3EB-66F3-92B3-C71B-605AA17347B3} - (no file)
O2 - BHO: (no name) - {2083A258-BBC9-B368-9085-E1F270AA37E4} - (no file)
O2 - BHO: (no name) - {20FA44E2-4117-97B3-21C4-ABFD27838805} - (no file)
O2 - BHO: (no name) - {2292BD18-3B6B-01F7-6D6E-CA1A2CB8FE64} - (no file)
O2 - BHO: (no name) - {22D84CE7-63C4-D227-711D-7A933DED9A88} - (no file)
O2 - BHO: (no name) - {23230AF5-E713-3F3B-571F-375ABA43E41F} - (no file)
O2 - BHO: (no name) - {232FBFD1-F9B1-E458-7CC2-D3C122DA9AEB} - (no file)
O2 - BHO: (no name) - {235F029C-BEE5-E949-8041-8A21F6F9CE35} - (no file)
O2 - BHO: (no name) - {2372CC4E-E2D5-1F55-144D-144FAE42D8EB} - (no file)
O2 - BHO: (no name) - {23F0D3DC-2C06-378B-B30E-926DEB795F57} - (no file)
O2 - BHO: (no name) - {241F754F-D197-D0E0-52C1-75E57DCB764D} - (no file)
O2 - BHO: (no name) - {24773BD8-E594-EB59-AE83-FF78546EDE07} - (no file)
O2 - BHO: (no name) - {24B03FDF-5DE1-270C-11C7-3A22B612A1ED} - (no file)
O2 - BHO: (no name) - {254EFDC5-8C43-3931-5927-B7E64AA0C6E0} - (no file)
O2 - BHO: (no name) - {270C3A3B-B351-AA26-34A9-592904CBFC5F} - (no file)
O2 - BHO: (no name) - {27627E61-8828-2E5B-F537-73A167A007E5} - (no file)
O2 - BHO: (no name) - {27931773-97FE-8F82-A25B-070C522B3CF0} - (no file)
O2 - BHO: (no name) - {27C21ADB-5220-7AE7-F703-FC7FC5F20739} - (no file)
O2 - BHO: (no name) - {2936CDDF-AC76-64BE-C8DD-6D85211A5056} - (no file)
O2 - BHO: (no name) - {2938F513-5A0C-06DD-2E44-F19D733C41F5} - (no file)
O2 - BHO: (no name) - {29BEE589-0C48-ADD0-7E05-9F0FCBA92846} - (no file)
O2 - BHO: (no name) - {29BF9AB0-C961-044F-D04E-9B1BB1EAECFF} - (no file)
O2 - BHO: (no name) - {29E10D98-7837-C20C-6270-8F824FEF3C05} - (no file)
O2 - BHO: (no name) - {2B49D9DE-8B8E-0B64-675D-28453B9B313A} - (no file)
O2 - BHO: (no name) - {2B661CA4-F007-2E2F-6FA5-20926F8DFD55} - (no file)
O2 - BHO: (no name) - {2B86B621-D1DC-1979-E5BC-338CC5E8A0CD} - (no file)
O2 - BHO: (no name) - {2CCE5B81-6D28-8A8F-02CA-6ED9C85DE395} - (no file)
O2 - BHO: (no name) - {2DB2B4D5-50F2-B854-35AD-B1004EF4A759} - (no file)
O2 - BHO: (no name) - {2E2E44D3-928E-3F4A-2F98-35C06D2B331C} - (no file)
O2 - BHO: (no name) - {2F705C5C-F1A4-9054-8BC0-FD4825651F59} - (no file)
O2 - BHO: (no name) - {2FE0B25A-8F17-CAC5-5FF1-2D8DFCAD0FDF} - (no file)
O2 - BHO: (no name) - {3007E691-7625-8A3B-7367-66C585FE8711} - (no file)
O2 - BHO: (no name) - {30A59059-D8E9-DBCA-D9B7-F2FB1F800655} - (no file)
O2 - BHO: (no name) - {3168C6A7-F7C4-AEBD-339B-6A3D02B3F4A9} - (no file)
O2 - BHO: (no name) - {322C2EC1-ECFB-B2B3-03C7-B89F1E9095D3} - (no file)
O2 - BHO: (no name) - {32F73678-6041-1897-4AED-8486EC24EFEE} - (no file)
O2 - BHO: (no name) - {33A52CAA-E6B2-6BF5-6851-6B2529CEB91F} - (no file)
O2 - BHO: (no name) - {3404F549-0178-E94E-7CF3-D11D3E41DF44} - (no file)
O2 - BHO: (no name) - {34822D6E-45A1-5714-1A78-9035E89656AA} - (no file)
O2 - BHO: (no name) - {352F0369-38F7-53BC-2A8C-74FB05704F70} - (no file)
O2 - BHO: (no name) - {3538678A-BDB3-602E-C7FF-6CAB5FA168EC} - (no file)
O2 - BHO: (no name) - {353C4032-C448-97C3-A75A-89581B84BF6C} - (no file)
O2 - BHO: (no name) - {3595C207-5961-E10F-1D19-76E881A3A1A3} - (no file)
O2 - BHO: (no name) - {35A7FEA9-741C-AA0F-2880-6BFBFB08CB82} - (no file)
O2 - BHO: (no name) - {35DA5FE0-DFC8-97C3-D27F-DCE9FD7DCDD0} - (no file)
O2 - BHO: (no name) - {35DD3148-13AF-7E05-14A7-6EFF52CEAE58} - (no file)
O2 - BHO: (no name) - {35E350AF-BCC5-738B-2587-3226C5AC6482} - (no file)
O2 - BHO: (no name) - {35E938C3-B36C-3B7A-8A69-3BCABC0ABD9C} - (no file)
O2 - BHO: (no name) - {36541BFC-FC8D-AB54-B05E-4E153B83EBAF} - (no file)
O2 - BHO: (no name) - {36791C41-EE2D-4A40-AF45-24A5ABA6D46E} - (no file)
O2 - BHO: (no name) - {372D9AC6-F520-823E-AE5A-B11669AA6B99} - (no file)
O2 - BHO: (no name) - {378C9AB8-3E41-29F6-B1BA-93418A39313C} - (no file)
O2 - BHO: (no name) - {3897A705-7679-6536-79CB-574573A6CBC0} - (no file)
O2 - BHO: (no name) - {39322AC8-7897-A01F-B041-6F698568F77A} - (no file)
O2 - BHO: (no name) - {39ADD310-9B90-5CF2-F764-BCF455179292} - (no file)
O2 - BHO: (no name) - {3AB73145-EDC7-1175-D8B6-55DC7431A3AC} - (no file)
O2 - BHO: (no name) - {3AF1AF27-3E71-4D33-2BAB-7210F2608D53} - (no file)
O2 - BHO: (no name) - {3B762230-E127-AF9B-FA15-BC957B349E2F} - (no file)
O2 - BHO: (no name) - {3BAEACBD-6D25-4282-0896-4FA149FAF324} - (no file)
O2 - BHO: (no name) - {3C8C2A81-D559-BABE-3341-29CC47C68F76} - (no file)
O2 - BHO: (no name) - {3D0FC976-91F1-7E58-5898-C94A8325D0F9} - (no file)
O2 - BHO: (no name) - {3D3177E3-B283-0367-5485-9DB32FC7FD05} - (no file)
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O2 - BHO: (no name) - {3DBD7A92-ADF8-72D8-8D6F-5B5116A70ADC} - (no file)
O2 - BHO: (no name) - {3EA8A2CB-EFF4-0E2E-EDCE-A0DCC3726BB4} - (no file)
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O2 - BHO: (no name) - {425869CC-CAF3-1D33-10A8-5A48605BB7DE} - (no file)
O2 - BHO: (no name) - {427792FE-C50B-E431-ABCE-3735EA006792} - (no file)
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O2 - BHO: (no name) - {4A6CF2F7-DDDD-2A8C-FF62-94A72AA7954F} - (no file)
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O2 - BHO: (no name) - {4BEAA19D-FD26-85FF-512E-68F2589DCBD9} - (no file)
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O2 - BHO: (no name) - {4D2625A3-883F-FC4D-C931-A3EC35D29151} - (no file)
O2 - BHO: (no name) - {4D7C6CA0-A3E7-D824-6A6A-F6EBB4CAAE67} - (no file)
O2 - BHO: (no name) - {4E115CDD-BA3B-8992-3990-F757F2AEF228} - (no file)
O2 - BHO: (no name) - {4E6A5DC5-94CB-8F19-FF50-62793398CC63} - (no file)
O2 - BHO: (no name) - {5085B226-C8E8-0E38-868E-EFEA18A27FEE} - (no file)
O2 - BHO: (no name) - {50ACA513-4D51-10EF-EF4A-7898C868E93A} - (no file)
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O2 - BHO: (no name) - {FC5DE088-36AA-0AC5-4375-8704BD30E229} - (no file)
O2 - BHO: (no name) - {FC683197-3712-9E8C-1201-44D2262ABD53} - (no file)
O2 - BHO: (no name) - {FEEA2563-AC77-F197-0C2D-8ADCB9FF9F07} - (no file)
O2 - BHO: (no name) - {FF24CC9A-AAC4-F1B0-3117-F0A9786BB2C0} - (no file)
O2 - BHO: (no name) - {FF3B54F2-CE71-3D05-3008-AA5519855F16} - (no file)
O2 - BHO: (no name) - {FF816CED-BF5F-39A8-D260-D4DAA38A5370} - (no file)
O2 - BHO: (no name) - {FFA8E64C-85FE-9079-2FBB-D80CEAFE60CD} - (no file)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - E:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] "E:\Program Files\Java\jre1.5.0_09\bin\jusched.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE E:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE E:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] E:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [IntelliType] "E:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
O4 - HKLM\..\Run: [DLBTCATS] rundll32 E:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLBTtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [RemoteControl] "E:\Program Files\ASUSTek\ASUSDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [winxb.exe] E:\WINDOWS\system32\winxb.exe
O4 - HKLM\..\Run: [sysvp32.exe] E:\WINDOWS\sysvp32.exe
O4 - HKLM\..\Run: [ipfc32.exe] E:\WINDOWS\system32\ipfc32.exe
O4 - HKLM\..\Run: [apiyr32.exe] E:\WINDOWS\apiyr32.exe
O4 - HKLM\..\Run: [d3cq32.exe] E:\WINDOWS\d3cq32.exe
O4 - HKLM\..\Run: [ccApp] "E:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ipck32.exe] E:\WINDOWS\system32\ipck32.exe
O4 - HKLM\..\Run: [netbs32.exe] E:\WINDOWS\system32\netbs32.exe
O4 - HKLM\..\Run: [d3zf.exe] E:\WINDOWS\d3zf.exe
O4 - HKLM\..\Run: [appvm.exe] E:\WINDOWS\appvm.exe
O4 - HKLM\..\Run: [Windows Defender] "E:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [ATLIEHELPER] mozilla-text.exe
O4 - HKLM\..\Run: [_ctcp] lpt.exe
O4 - HKLM\..\Run: [QuickTime Task] "E:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "E:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AVG7_CC] E:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [AIM] E:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [ctfmon.exe] E:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Steam] "E:\Program Files\Valve\Steam\Steam.exe" -silent
O4 - HKCU\..\Run: [LOPTCON] atl_helper.exe
O4 - HKCU\..\Run: [CToolBar] TorontoMail.exe
O4 - HKCU\..\Run: [syspanel] UserSp1.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = E:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &Viewpoint Search - res://E:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://E:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - E:\Program Files\Java\jre1.5.0_09\bin\npjpi150_09.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - E:\Program Files\Java\jre1.5.0_09\bin\npjpi150_09.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - E:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - E:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1118519786249
O16 - DPF: {D0B5B58D-8CB9-4EDB-8BB0-9D34AEF727CF} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/FacebookPhotoUploader.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{7091355B-6290-4C84-9009-277E7CEFB056}: NameServer = 85.255.114.197,85.255.112.159
O17 - HKLM\System\CCS\Services\Tcpip\..\{BBC11F63-44F7-42C7-92A9-BA12B8DE3026}: NameServer = 85.255.114.197,85.255.112.159
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.114.197 85.255.112.159
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.114.197 85.255.112.159
O20 - Winlogon Notify: WgaLogon - E:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - E:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - E:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - E:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: dlbt_device - Dell - E:\WINDOWS\system32\dlbtcoms.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - E:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - E:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - E:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - E:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - E:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - E:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - E:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
Markers we tried fixing were:
R3 - Default URLSearchHook is missing
O4 - HKLM\..\Run: [ipfc32.exe] E:\WINDOWS\system32\ipfc32.exe
O4 - HKLM\..\Run: [ipck32.exe] E:\WINDOWS\system32\ipck32.exe
O4 - HKLM\..\Run: [netbs32.exe] E:\WINDOWS\system32\netbs32.exe
AVG found the trojan horse: "Trojan horse Generic2.DXP"
Here's the Ad-Aware Log (too long to post so here's the link):
https://webspace.utexas.edu/hk539/AdAwareLog.TXT?uniq=-jkqsi5
Thank's in advance for any help and advice!
We did a system restore to get his desktop back, installed AVG and ran Ad-Aware. His AVG showed 6700+ trojans and Ad-Aware showed as having CoolWebSearch. In Add and Remove programs it showed as having "Shopping Wizard."
We followed the guide for removing HSA but his internet still doesn't work.
Here is the Hijack log (the top was cut off to be able to post without going over the limit, a link is provided to the full log
https://webspace.utexas.edu/hk539/hijackthis.log?uniq=-jkqpht )
R3 - Default URLSearchHook is missing
O1 - Hosts: localhost 127.0.0.1
O2 - BHO: (no name) - {004FBD22-BF74-D521-7B75-458EFE8A5F31} - (no file)
O2 - BHO: (no name) - {01F38BF9-C079-27AB-2851-83DB1DC6608D} - (no file)
O2 - BHO: (no name) - {02A81B10-D21B-970A-3083-625C6A1610FC} - (no file)
O2 - BHO: (no name) - {0322B482-424F-59AD-B6ED-18E084759480} - (no file)
O2 - BHO: (no name) - {0350B4EB-8EB3-0FD5-6011-4DCDD7A25720} - (no file)
O2 - BHO: (no name) - {038A49D3-9341-24F6-7AB9-B102FD1D05B9} - (no file)
O2 - BHO: (no name) - {04260088-0FF5-E8D6-15E7-93202B39B4A3} - (no file)
O2 - BHO: (no name) - {0427C903-2CE8-46A1-679F-83C53D35F067} - (no file)
O2 - BHO: (no name) - {04CABB8A-1C34-EAB8-A8CB-9FFB336540D4} - (no file)
O2 - BHO: (no name) - {0564AB10-3DF5-D9E1-EA23-1013DA454198} - (no file)
O2 - BHO: (no name) - {0564D69A-41A3-BCA0-9347-5B9D9E5D9D75} - (no file)
O2 - BHO: (no name) - {05936A67-40A0-A0D5-9587-1B76477FEA8B} - (no file)
O2 - BHO: (no name) - {0601199D-BBFC-C41A-BEDC-81B78A121204} - (no file)
O2 - BHO: (no name) - {06291214-2259-2602-1569-E2D76764D3B6} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - E:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {079F9866-7277-1387-66C5-4089CF289E52} - (no file)
O2 - BHO: (no name) - {07FCAF49-FD62-5DEF-3389-86CC7653686C} - (no file)
O2 - BHO: (no name) - {0846276E-4539-F77E-477A-1EF23204BFBA} - (no file)
O2 - BHO: (no name) - {086A2B10-CBD6-9425-CAB7-630B339588D1} - (no file)
O2 - BHO: (no name) - {0879367B-AA50-FA5E-B57E-F066C43800A9} - (no file)
O2 - BHO: (no name) - {08ED8235-5146-94D7-E14B-3DDAB1195769} - (no file)
O2 - BHO: (no name) - {092D53BB-5DB0-55C3-C7E2-4AC5C745658D} - (no file)
O2 - BHO: (no name) - {0972EE38-5F19-0CDC-F8F2-205E91929353} - (no file)
O2 - BHO: (no name) - {0A89880E-AC76-CE92-49C2-EBA9B61044FE} - (no file)
O2 - BHO: (no name) - {0AAC2B00-ED8E-FD88-5908-22B7C22FF822} - (no file)
O2 - BHO: (no name) - {0ACA0B56-7A66-4410-C078-878A9ABD837E} - (no file)
O2 - BHO: (no name) - {0AEB92DC-26F6-7B34-2A5E-04F978757ABE} - (no file)
O2 - BHO: (no name) - {0B1EE411-AA39-3697-5178-CE2DA69880D8} - (no file)
O2 - BHO: (no name) - {0B7A7E09-9E09-3BB7-A208-624E118F3B86} - (no file)
O2 - BHO: (no name) - {0C09E0C0-C988-D11D-08B3-D71E905BA5C2} - (no file)
O2 - BHO: (no name) - {0CDE1393-0654-19DD-97B4-CFD118BE169A} - (no file)
O2 - BHO: (no name) - {0CEAAE91-589A-F53F-5681-3899D9FFB034} - (no file)
O2 - BHO: (no name) - {0DD6DF67-E153-DF83-F668-96227EBA767C} - (no file)
O2 - BHO: (no name) - {0DFBD1CD-D3E2-7D8F-E66F-7CC3DEDD603B} - (no file)
O2 - BHO: (no name) - {0E0566F7-EA1D-1C67-9F75-7DAC95434628} - (no file)
O2 - BHO: (no name) - {0E38C63E-45B9-092B-5954-ED9A97B83876} - (no file)
O2 - BHO: (no name) - {0E63E937-538C-9B48-ED80-07EA0B27D6C6} - (no file)
O2 - BHO: (no name) - {0F2B52E0-D55B-24EE-1F4E-C8D292B1044D} - (no file)
O2 - BHO: (no name) - {0F4FEF32-24AB-4CBF-ABBD-BBE0F286420F} - (no file)
O2 - BHO: (no name) - {0FF735ED-18CB-AF19-21F7-AC40587668DD} - (no file)
O2 - BHO: (no name) - {0FF8D353-F31C-0E63-FF78-664C927DC714} - (no file)
O2 - BHO: (no name) - {0FF9DFA1-9EF3-2D7A-1735-E3D316ED794C} - (no file)
O2 - BHO: (no name) - {1011BB1D-D0D8-697D-3866-08A0B538CEC1} - (no file)
O2 - BHO: (no name) - {116C8D22-8A6D-7AB7-3BA8-4BD1CA30D480} - (no file)
O2 - BHO: (no name) - {11BFA2A5-3764-8F18-ABD7-E340FEE4F763} - (no file)
O2 - BHO: (no name) - {11C881F6-6699-7FE2-5DD8-C18C51A39600} - (no file)
O2 - BHO: (no name) - {127CF22C-D2B6-88C8-4321-C1769B278B04} - (no file)
O2 - BHO: (no name) - {127DCE58-43C3-C89B-6D1D-257429B31480} - (no file)
O2 - BHO: (no name) - {12F982EB-C661-7345-F68F-352FD00B78A2} - (no file)
O2 - BHO: (no name) - {130FD264-9850-57FF-0630-13D039DD4797} - (no file)
O2 - BHO: (no name) - {1393487B-9570-53EE-B4B0-7FBFBEE69CE9} - (no file)
O2 - BHO: (no name) - {13BD9B36-4820-8C12-1D26-537F1DF455E4} - (no file)
O2 - BHO: (no name) - {146C42AD-EBB6-43E5-C5BA-DB26064A7470} - (no file)
O2 - BHO: (no name) - {15E2E41C-150E-DE06-1B0B-17338DEDCF17} - (no file)
O2 - BHO: (no name) - {166D5965-3523-FD3D-7653-2DD44AC66EB8} - (no file)
O2 - BHO: (no name) - {178CBFF8-05DA-D286-18F5-A0E22CFEDA50} - (no file)
O2 - BHO: (no name) - {17A0F1C5-E35F-33F4-3BA9-B4ED6E175C3C} - (no file)
O2 - BHO: (no name) - {17FBCCE7-02CA-391F-54F8-BAA6A0B7B6C4} - (no file)
O2 - BHO: (no name) - {18C2FFB3-2CF1-8321-B820-911675DD61A5} - (no file)
O2 - BHO: (no name) - {19A743FF-D985-0DCF-CFC2-5DE372D16830} - (no file)
O2 - BHO: (no name) - {19B907F0-A6CA-BB49-9C14-FD51E9541ECD} - (no file)
O2 - BHO: (no name) - {1A16A3A4-1BEE-8A0E-14B3-E0317AD98793} - (no file)
O2 - BHO: (no name) - {1ADE0602-7CF0-EFBE-F6A7-6229404BBE09} - (no file)
O2 - BHO: (no name) - {1B8F483E-94BD-24D3-A479-2063E618DDF5} - (no file)
O2 - BHO: (no name) - {1B9B2567-FD79-0929-AF30-27C5089B29FE} - (no file)
O2 - BHO: (no name) - {1BA20843-72E1-0CD0-07FC-B063B761934B} - (no file)
O2 - BHO: (no name) - {1BA8FCDF-636C-D75A-2630-DA177CE41F76} - (no file)
O2 - BHO: (no name) - {1C37DB59-5E8D-9587-4130-A8D4A66BBEB7} - (no file)
O2 - BHO: (no name) - {1C7351B3-0400-677E-2EA7-53989CDCDEB1} - (no file)
O2 - BHO: (no name) - {1CBB0404-86C5-09E4-D08A-24B073930DCC} - (no file)
O2 - BHO: (no name) - {1D49B3F1-681A-4785-6743-0CFB9D9C91B7} - (no file)
O2 - BHO: (no name) - {1D58BCA0-A46C-F832-C911-6265461A3BBE} - (no file)
O2 - BHO: (no name) - {1DE0838B-81C7-4619-D695-75ED11D630B6} - (no file)
O2 - BHO: (no name) - {1E73C654-1F01-E183-2A9B-68C20AD02C09} - (no file)
O2 - BHO: (no name) - {2011992A-AD4D-BFA8-7571-6A97B3F00404} - (no file)
O2 - BHO: (no name) - {2070C3EB-66F3-92B3-C71B-605AA17347B3} - (no file)
O2 - BHO: (no name) - {2083A258-BBC9-B368-9085-E1F270AA37E4} - (no file)
O2 - BHO: (no name) - {20FA44E2-4117-97B3-21C4-ABFD27838805} - (no file)
O2 - BHO: (no name) - {2292BD18-3B6B-01F7-6D6E-CA1A2CB8FE64} - (no file)
O2 - BHO: (no name) - {22D84CE7-63C4-D227-711D-7A933DED9A88} - (no file)
O2 - BHO: (no name) - {23230AF5-E713-3F3B-571F-375ABA43E41F} - (no file)
O2 - BHO: (no name) - {232FBFD1-F9B1-E458-7CC2-D3C122DA9AEB} - (no file)
O2 - BHO: (no name) - {235F029C-BEE5-E949-8041-8A21F6F9CE35} - (no file)
O2 - BHO: (no name) - {2372CC4E-E2D5-1F55-144D-144FAE42D8EB} - (no file)
O2 - BHO: (no name) - {23F0D3DC-2C06-378B-B30E-926DEB795F57} - (no file)
O2 - BHO: (no name) - {241F754F-D197-D0E0-52C1-75E57DCB764D} - (no file)
O2 - BHO: (no name) - {24773BD8-E594-EB59-AE83-FF78546EDE07} - (no file)
O2 - BHO: (no name) - {24B03FDF-5DE1-270C-11C7-3A22B612A1ED} - (no file)
O2 - BHO: (no name) - {254EFDC5-8C43-3931-5927-B7E64AA0C6E0} - (no file)
O2 - BHO: (no name) - {270C3A3B-B351-AA26-34A9-592904CBFC5F} - (no file)
O2 - BHO: (no name) - {27627E61-8828-2E5B-F537-73A167A007E5} - (no file)
O2 - BHO: (no name) - {27931773-97FE-8F82-A25B-070C522B3CF0} - (no file)
O2 - BHO: (no name) - {27C21ADB-5220-7AE7-F703-FC7FC5F20739} - (no file)
O2 - BHO: (no name) - {2936CDDF-AC76-64BE-C8DD-6D85211A5056} - (no file)
O2 - BHO: (no name) - {2938F513-5A0C-06DD-2E44-F19D733C41F5} - (no file)
O2 - BHO: (no name) - {29BEE589-0C48-ADD0-7E05-9F0FCBA92846} - (no file)
O2 - BHO: (no name) - {29BF9AB0-C961-044F-D04E-9B1BB1EAECFF} - (no file)
O2 - BHO: (no name) - {29E10D98-7837-C20C-6270-8F824FEF3C05} - (no file)
O2 - BHO: (no name) - {2B49D9DE-8B8E-0B64-675D-28453B9B313A} - (no file)
O2 - BHO: (no name) - {2B661CA4-F007-2E2F-6FA5-20926F8DFD55} - (no file)
O2 - BHO: (no name) - {2B86B621-D1DC-1979-E5BC-338CC5E8A0CD} - (no file)
O2 - BHO: (no name) - {2CCE5B81-6D28-8A8F-02CA-6ED9C85DE395} - (no file)
O2 - BHO: (no name) - {2DB2B4D5-50F2-B854-35AD-B1004EF4A759} - (no file)
O2 - BHO: (no name) - {2E2E44D3-928E-3F4A-2F98-35C06D2B331C} - (no file)
O2 - BHO: (no name) - {2F705C5C-F1A4-9054-8BC0-FD4825651F59} - (no file)
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O2 - BHO: (no name) - {DEB8236A-5912-150E-97DA-E3699286044D} - (no file)
O2 - BHO: (no name) - {DEF96F22-09FE-A03B-064A-02E148E88A17} - (no file)
O2 - BHO: (no name) - {DF3967B8-175A-2F1E-564B-0B5661F6FE16} - (no file)
O2 - BHO: (no name) - {DF5177E6-2380-A398-9FF7-1A0D80DD8431} - (no file)
O2 - BHO: (no name) - {DFA1833E-7F0F-FA5E-4A66-C2EDCD03477D} - (no file)
O2 - BHO: (no name) - {E0AA2D6C-41F6-6A72-BA75-4844A5F1A764} - (no file)
O2 - BHO: (no name) - {E1A9DE22-EE8D-DEE0-8C5B-4D3AAB92E2E2} - (no file)
O2 - BHO: (no name) - {E28230B4-594D-561A-30B2-B04D83DDAD32} - (no file)
O2 - BHO: (no name) - {E2CB60D9-ABA3-2058-97EA-DA52155F0123} - (no file)
O2 - BHO: (no name) - {E35FD33F-53BA-4B4E-6E17-C3C81EE7F8BC} - (no file)
O2 - BHO: (no name) - {E4262869-2AB8-624F-5365-2339596EBAA0} - (no file)
O2 - BHO: (no name) - {E427A02F-1232-BA73-9E20-9935E73BA465} - (no file)
O2 - BHO: (no name) - {E4656825-512E-3213-BB61-0A010DD3E74F} - (no file)
O2 - BHO: (no name) - {E47C3AAC-058B-618C-CF20-7FBEB197E13B} - (no file)
O2 - BHO: (no name) - {E525C518-8209-2295-091B-91C6D86C28E5} - (no file)
O2 - BHO: (no name) - {E6B27C5E-DE84-3EA4-BEB4-CB7ABFD1E876} - (no file)
O2 - BHO: (no name) - {E7DCE88C-7FD8-D7AB-41BD-19DA39907A9A} - (no file)
O2 - BHO: (no name) - {E8C9ADD5-CA09-D0FC-4AA0-02602550DB38} - (no file)
O2 - BHO: (no name) - {E8EA8D4A-B757-7FBC-83C7-5BDA5C519FE8} - (no file)
O2 - BHO: (no name) - {E8F9F03A-BE22-03A0-0932-A5CF0D6CA011} - (no file)
O2 - BHO: (no name) - {E9056821-E93F-5C07-397E-4CAF2636D6F7} - (no file)
O2 - BHO: (no name) - {E92B7C30-9870-4EF2-80FA-FED6CBF069EF} - (no file)
O2 - BHO: (no name) - {E92EFA08-05B6-5902-325B-EF61C5EC29A7} - (no file)
O2 - BHO: (no name) - {E97FEF4A-9E52-B764-1507-20405AC61801} - (no file)
O2 - BHO: (no name) - {EA8BEFE9-0B89-2CDB-DFC7-BE42880CF0F3} - (no file)
O2 - BHO: (no name) - {EA8D55E4-50DB-BF83-81A8-FC5C2FA41AE7} - (no file)
O2 - BHO: (no name) - {EAE96229-74F9-ABCC-1DD3-4880EFE09091} - (no file)
O2 - BHO: (no name) - {EB24A374-28A7-D1F8-3F9F-AC5BC18BA433} - (no file)
O2 - BHO: (no name) - {EB886EB6-0B36-1201-8A20-5F3FEEA141D4} - (no file)
O2 - BHO: (no name) - {EB9D7566-1F81-E5E5-B9E0-74EF0FEB31A4} - (no file)
O2 - BHO: (no name) - {EBA7310C-AB9E-1F31-E207-2A397B85F261} - (no file)
O2 - BHO: (no name) - {EC0DCF51-1005-877B-C873-10B3F0156A8C} - (no file)
O2 - BHO: (no name) - {EC2CE72D-3A01-7B4A-1F9B-FABF8EB79BD0} - (no file)
O2 - BHO: (no name) - {EC366D55-9B78-927C-0928-477053375DFF} - (no file)
O2 - BHO: (no name) - {EC5F28A7-4CFF-5C09-1FA6-5425964CF4E2} - (no file)
O2 - BHO: (no name) - {ED800884-CF0B-46CC-6B33-43B8AA363DE1} - (no file)
O2 - BHO: (no name) - {EDBE15F0-989B-C50B-57B5-B286B2AD0092} - (no file)
O2 - BHO: (no name) - {EDECD8E9-FE60-6DF8-FA5D-3061BB58F74D} - (no file)
O2 - BHO: (no name) - {EE35146E-A15F-DDF3-38CA-8A25A2412353} - (no file)
O2 - BHO: (no name) - {EE37178B-E57C-4045-A483-E895595C72A5} - (no file)
O2 - BHO: (no name) - {EE652E0A-D6D4-EFD1-166B-647353B50A27} - (no file)
O2 - BHO: (no name) - {EE738B8F-CBE3-4FED-4E0D-706844AA234F} - (no file)
O2 - BHO: (no name) - {EE8D538C-41D4-8CC5-4088-58B29E68174D} - (no file)
O2 - BHO: (no name) - {EF1A3E96-1C42-4801-DB35-2E69D7404D52} - (no file)
O2 - BHO: (no name) - {EFF77B34-BB10-6259-D56C-2FE1758999B5} - (no file)
O2 - BHO: (no name) - {EFF8EC3A-C0B2-A458-9B50-41DC660D3D07} - (no file)
O2 - BHO: (no name) - {F15D8D05-4AA4-9CC2-21B6-BE06E940411C} - (no file)
O2 - BHO: (no name) - {F1958729-D80B-3491-4510-FCB85144EE36} - (no file)
O2 - BHO: (no name) - {F1A3C4AC-9440-A56A-8EF1-FE146D35FFB1} - (no file)
O2 - BHO: (no name) - {F1A48821-7083-B29C-C5DD-A39AB91DA3C4} - (no file)
O2 - BHO: (no name) - {F24066EC-902B-5FD0-38BE-FCBA8F762791} - (no file)
O2 - BHO: (no name) - {F253732F-ACBC-610E-6D92-285393235117} - (no file)
O2 - BHO: (no name) - {F2F8BB31-B33F-D00C-790B-C929FA43DD0F} - (no file)
O2 - BHO: (no name) - {F3E55619-B77F-013E-07E4-FD36BD597B63} - (no file)
O2 - BHO: (no name) - {F4822564-C7FD-F6A1-9441-8DEB3C0A0FD6} - (no file)
O2 - BHO: (no name) - {F5363EAF-4ABD-008D-ABD8-AC3B7AF3EC09} - (no file)
O2 - BHO: (no name) - {F59AF695-AA3E-43DC-6313-FFA805ABAA41} - (no file)
O2 - BHO: (no name) - {F61EE4EF-175D-788C-572B-3EA8961D324F} - (no file)
O2 - BHO: (no name) - {F672C21B-A6D3-5A1A-57D9-FA17425A21F1} - (no file)
O2 - BHO: (no name) - {F6961B99-762F-B1BE-0D43-513230AC094F} - (no file)
O2 - BHO: (no name) - {F6D3E9FC-BC7E-C0C3-8BA2-6C69C9FA68C2} - (no file)
O2 - BHO: (no name) - {F7C43E60-507B-64D4-499F-0E10083BB3F1} - (no file)
O2 - BHO: (no name) - {F821DFCB-DCAB-3F0E-07DA-D0FFCBABF987} - (no file)
O2 - BHO: (no name) - {F8B758A3-2898-D5A2-2B31-FC5E970AB86D} - (no file)
O2 - BHO: (no name) - {F8D02D56-1011-675D-ACC9-C07B02C902AB} - (no file)
O2 - BHO: (no name) - {F8E70C3C-6043-C5DD-D855-C2B03A0DBFBE} - (no file)
O2 - BHO: (no name) - {F9B0066D-B589-B6D4-E95E-2E3682628746} - (no file)
O2 - BHO: (no name) - {FA763F3C-E4F7-7BA9-D285-9D9E6544FFA5} - (no file)
O2 - BHO: (no name) - {FA9B33EE-6AA5-0861-55D2-E2A766D4C7CC} - (no file)
O2 - BHO: (no name) - {FBC963C0-47A1-07C0-004E-D8258BEE3766} - (no file)
O2 - BHO: (no name) - {FBD6353C-D46D-064E-0DB4-A986D34AD0CE} - (no file)
O2 - BHO: (no name) - {FBE75E6E-DD6D-52E3-3121-5FF82291F5E3} - (no file)
O2 - BHO: (no name) - {FC5DE088-36AA-0AC5-4375-8704BD30E229} - (no file)
O2 - BHO: (no name) - {FC683197-3712-9E8C-1201-44D2262ABD53} - (no file)
O2 - BHO: (no name) - {FEEA2563-AC77-F197-0C2D-8ADCB9FF9F07} - (no file)
O2 - BHO: (no name) - {FF24CC9A-AAC4-F1B0-3117-F0A9786BB2C0} - (no file)
O2 - BHO: (no name) - {FF3B54F2-CE71-3D05-3008-AA5519855F16} - (no file)
O2 - BHO: (no name) - {FF816CED-BF5F-39A8-D260-D4DAA38A5370} - (no file)
O2 - BHO: (no name) - {FFA8E64C-85FE-9079-2FBB-D80CEAFE60CD} - (no file)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - E:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] "E:\Program Files\Java\jre1.5.0_09\bin\jusched.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE E:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE E:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] E:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [IntelliType] "E:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
O4 - HKLM\..\Run: [DLBTCATS] rundll32 E:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLBTtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [RemoteControl] "E:\Program Files\ASUSTek\ASUSDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [winxb.exe] E:\WINDOWS\system32\winxb.exe
O4 - HKLM\..\Run: [sysvp32.exe] E:\WINDOWS\sysvp32.exe
O4 - HKLM\..\Run: [ipfc32.exe] E:\WINDOWS\system32\ipfc32.exe
O4 - HKLM\..\Run: [apiyr32.exe] E:\WINDOWS\apiyr32.exe
O4 - HKLM\..\Run: [d3cq32.exe] E:\WINDOWS\d3cq32.exe
O4 - HKLM\..\Run: [ccApp] "E:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ipck32.exe] E:\WINDOWS\system32\ipck32.exe
O4 - HKLM\..\Run: [netbs32.exe] E:\WINDOWS\system32\netbs32.exe
O4 - HKLM\..\Run: [d3zf.exe] E:\WINDOWS\d3zf.exe
O4 - HKLM\..\Run: [appvm.exe] E:\WINDOWS\appvm.exe
O4 - HKLM\..\Run: [Windows Defender] "E:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [ATLIEHELPER] mozilla-text.exe
O4 - HKLM\..\Run: [_ctcp] lpt.exe
O4 - HKLM\..\Run: [QuickTime Task] "E:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "E:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AVG7_CC] E:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [AIM] E:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [ctfmon.exe] E:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Steam] "E:\Program Files\Valve\Steam\Steam.exe" -silent
O4 - HKCU\..\Run: [LOPTCON] atl_helper.exe
O4 - HKCU\..\Run: [CToolBar] TorontoMail.exe
O4 - HKCU\..\Run: [syspanel] UserSp1.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = E:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &Viewpoint Search - res://E:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://E:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - E:\Program Files\Java\jre1.5.0_09\bin\npjpi150_09.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - E:\Program Files\Java\jre1.5.0_09\bin\npjpi150_09.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - E:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - E:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1118519786249
O16 - DPF: {D0B5B58D-8CB9-4EDB-8BB0-9D34AEF727CF} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/FacebookPhotoUploader.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{7091355B-6290-4C84-9009-277E7CEFB056}: NameServer = 85.255.114.197,85.255.112.159
O17 - HKLM\System\CCS\Services\Tcpip\..\{BBC11F63-44F7-42C7-92A9-BA12B8DE3026}: NameServer = 85.255.114.197,85.255.112.159
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.114.197 85.255.112.159
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.114.197 85.255.112.159
O20 - Winlogon Notify: WgaLogon - E:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - E:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - E:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - E:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: dlbt_device - Dell - E:\WINDOWS\system32\dlbtcoms.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - E:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - E:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - E:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - E:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - E:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - E:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - E:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
Markers we tried fixing were:
R3 - Default URLSearchHook is missing
O4 - HKLM\..\Run: [ipfc32.exe] E:\WINDOWS\system32\ipfc32.exe
O4 - HKLM\..\Run: [ipck32.exe] E:\WINDOWS\system32\ipck32.exe
O4 - HKLM\..\Run: [netbs32.exe] E:\WINDOWS\system32\netbs32.exe
AVG found the trojan horse: "Trojan horse Generic2.DXP"
Here's the Ad-Aware Log (too long to post so here's the link):
https://webspace.utexas.edu/hk539/AdAwareLog.TXT?uniq=-jkqsi5
Thank's in advance for any help and advice!
0
This discussion has been closed.
Comments
This is log is heavily infected.
1. The first thing I need you to do is un-install either AVG anti-virus or Norton/Symantec. The reason for this is that multiple anti-virus programs WILL conflict, causing more more problems. Please un-install one of them through Add/Remove programs now!
2. Go here and download CWShredder 2.19 to your desktop.
- Close ALL other windows and browsers
- Open CWShredder
- Click Fix and then press OK at the prompt
- Once the scan is complete, exit CWShredder.
3. You may want to print out these instructions for reference, since you will have to restart your computer during the fix.Please download FixWareout from one of these sites and save it to your desktop:
http://downloads.subratam.org/Fixwareout.exe
http://www.bleepingcomputer.com/files/lonny/Fixwareout.exe
- Double click Fixwareout.exe to run it.
- Click Next, then Install.
- Make sure Run fixit is checked and click Finish.
- The fix will begin; follow the prompts.
- You will be asked to reboot your computer; please do so.
- Your system may take longer than usual to load; this is normal.
- At the end of the fix, you may need to restart your computer again.
- A report.txt file will be created in the C:\fixwareout folder. Please keep it safe as I'll need to see it soon.
Now lets check some settings on your system.(2000/XP) Only
- Click Start > Connect to > Show all connections.
- Right click on your default connection, usually local area connection for cable and dsl.
- Left click on Properties.
- Click the Networking tab.
- Double-click on the Internet Protocol (TCP/IP) item and select the radio dial that says Obtain DNS servers automatically.
- Press OK twice to get out of the properties screen and reboot if it asks. (That option might not be avaiable on some systems).
Next!- Click Start > Run type cmd and hit OK.
- Type ipconfig /flushdns then hit enter, (Note: there is a space between ipconfig and /flushdns).
- Type exit hit enter.
4. I need to see another log from HijackThis.- Run Hijackthis.
- Click on Open the Misc Tools section.
- Next click on Open uninstall manager.
- Press the Save list button.
- Save the file to your desktop, with the default name of uninstall_list
- Copy & Paste the entire contents of that file in your in your next post.
5. Please post the following...Here are the things you asked for:
FiwWareout Report
https://webspace.utexas.edu/hk539/re...xt?uniq=t9gu8b
Uninstall list
https://webspace.utexas.edu/hk539/un...xt?uniq=t9gu9p
New Hijack Log
https://webspace.utexas.edu/hk539/hi...og?uniq=t9gu7c
Thanks again for all of your help!
I cannot access the logs. The following error appears for all of them...
Copy and paste the logs into the forum. Use multiple replies if needed.
I see that you have removed Norton and kept AVG anti-virus. That's good. Do you have a Firewall?
I'm not sure if he has a firewall since he just got his net back yesterday. Last time I couldn't access the firewall controls but he prob just has the normal windows stuff.
Here's the FixWareout report:
Fixwareout
Last edited 1/27/2007
Post this report in the forums please
...
Prerun check
»»»»» HKLM run and Winlogon System values
E:\WINDOWS\system32\csouu.exe will be moved to E:\WINDOWS\temp\csouu.ren at reboot.
»»»»» System restarted
...
Reg Entries that were deleted
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ruins "xedocne"
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ruins "repiwoh"
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ruins "23plhps"
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ruins "mgcppp"
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ruins "tesvaf"
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ruins "32refaselif"
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ruins "}B4E53D20E7E5-2019-4CE4-6274-1DC0DF1D{"
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ruins "}6ACA76219E75-BD18-8C94-24AB-1CA2AF39{"
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ruins "}40F5397AB3B2-F6CB-FFC4-3FA1-84C669BA{"
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ruins "}65771A0C530C-AB69-31C4-B6CF-A5E2E440{"
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ruins "}48A053578BD9-B61B-DF44-FC01-632E5710{"
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ruins "}F1FBAB0344A0-0258-B2A4-D88D-94B626B2{"
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ruins "}1C9C356E0AD8-D8D8-BE44-A543-6D1EB761{"
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ruins "iwjmd"
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Urls "xedocne"
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Urls "gib_ogol"
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Urls "repiwoh"
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Urls "llun"
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Urls "23plhps"
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Urls "mgcppp"
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Urls "tesvaf"
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Urls "32refaselif"
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Urls "swen"
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Urls "ogol"
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Urls "eno"
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Urls "owt"
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Urls "eerht"
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Urls "ruof"
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Urls "evif"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion "dpid"
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion "pid"
...
Random Runs removed from HKLM
...
PLEASE NOTE, There WILL be LEGITIMATE FILES LISTED. IF YOU ARE UNSURE OF WHAT IT IS LEAVE THEM ALONE.
»»»»» Searching by size/names...
»»»»»
Search five digit cs, dm kd and jb files.
This WILL/CAN also list Legit Files, Submit them at Virustotal
Other suspects.
»»»»» Misc files.
»»»»» Checking for older varients covered by the Rem3 tool.
»»»»» Postrun check
»»»»» HKLM run
»»»»» Winlogon System value
"system"=""
»»»»»
»»»»» Current runs
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SoundMan"="SOUNDMAN.EXE"
"SunJavaUpdateSched"="\"E:\\Program Files\\Java\\jre1.5.0_09\\bin\\jusched.exe\""
"NvCplDaemon"="RUNDLL32.EXE E:\\WINDOWS\\System32\\NvCpl.dll,NvStartup"
"NvMediaCenter"="RUNDLL32.EXE E:\\WINDOWS\\System32\\NvMcTray.dll,NvTaskbarInit"
"IntelliType"="\"E:\\Program Files\\Microsoft Hardware\\Keyboard\\type32.exe\""
"DLBTCATS"="rundll32 E:\\WINDOWS\\System32\\spool\\DRIVERS\\W32X86\\3\\DLBTtime.dll,_RunDLLEntry@16"
"RemoteControl"="\"E:\\Program Files\\ASUSTek\\ASUSDVD\\PDVDServ.exe\""
"winxb.exe"="E:\\WINDOWS\\system32\\winxb.exe"
"sysvp32.exe"="E:\\WINDOWS\\sysvp32.exe"
"ipfc32.exe"="E:\\WINDOWS\\system32\\ipfc32.exe"
"apiyr32.exe"="E:\\WINDOWS\\apiyr32.exe"
"d3cq32.exe"="E:\\WINDOWS\\d3cq32.exe"
"ipck32.exe"="E:\\WINDOWS\\system32\\ipck32.exe"
"netbs32.exe"="E:\\WINDOWS\\system32\\netbs32.exe"
"d3zf.exe"="E:\\WINDOWS\\d3zf.exe"
"appvm.exe"="E:\\WINDOWS\\appvm.exe"
"ATLIEHELPER"="mozilla-text.exe"
"_ctcp"="lpt.exe"
"QuickTime Task"="\"E:\\Program Files\\QuickTime\\qttask.exe\" -atboottime"
"iTunesHelper"="\"E:\\Program Files\\iTunes\\iTunesHelper.exe\""
"AVG7_CC"="E:\\PROGRA~1\\Grisoft\\AVGFRE~1\\avgcc.exe /STARTUP"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\IMAIL]
"Installed"="1"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MAPI]
"Installed"="1"
"NoChange"="1"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MSFS]
"Installed"="1"
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"AIM"="E:\\Program Files\\AIM\\aim.exe -cnetwait.odl"
"ctfmon.exe"="E:\\WINDOWS\\system32\\ctfmon.exe"
"Steam"="\"E:\\Program Files\\Valve\\Steam\\Steam.exe\" -silent"
"LOPTCON"="atl_helper.exe"
"CToolBar"="TorontoMail.exe"
"syspanel"="UserSp1.exe"
The uninstall list:
ABBYY FineReader 5.0 Sprint Plus
ABIT uGuru
Ad-Aware SE Personal
Adobe Acrobat 4.0
Adobe Reader 7.0
AOL Instant Messenger
Apple Software Update
ASUSDVD
Avanquest update
AVG Free Edition
BitComet 0.70
Civilization III
Dell Photo AIO Printer 922
Dr. DivX 1.0 Beta
Half-Life(R)
HijackThis 1.99.1
Hotfix for Windows XP (KB914440)
Hotfix for Windows XP (KB915865)
ImageMixer VCD/DVD2 for OLYMPUS
InterActual Player
iPod for Windows 2006-06-28
iTunes
J2SE Development Kit 5.0 Update 3
J2SE Runtime Environment 5.0 Update 3
J2SE Runtime Environment 5.0 Update 5
J2SE Runtime Environment 5.0 Update 6
J2SE Runtime Environment 5.0 Update 9
Jagged Alliance 2
Jagged Alliance 2: Unfinished Business
Jasc Paint Shop Photo Album
Jasc Paint Shop Pro 8 Dell Edition
Joint Operations: Typhoon Rising
LimeWire 4.9.30
LiveReg (Symantec Corporation)
Medieval Total War
Microsoft .NET Framework 1.1
Microsoft Close Combat: A Bridge Too Far
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Professional Edition 2003
Microsoft Rise Of Nations
mIRC
Motorola Phone Tools
Mozilla Firefox (1.5.0.8)
MSXML 4.0 SP2 (KB927978)
MSXML4 Parser
Norton AntiVirus 2005
NVIDIA Drivers
OLYMPUS Master
PolderbitS Sound Recorder and Editor
QuickTime
Realtek AC'97 Audio
REALTEK Gigabit and Fast Ethernet NIC Driver
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB896688)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899588)
Security Update for Windows XP (KB899589)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB905915)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB908531)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911567)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912812)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913446)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB917159)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB918899)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920214)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922760)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB925486)
Steam(TM)
SUPER © Version 2006.19 (FIX)
Update for Windows XP (KB894391)
Update for Windows XP (KB896727)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB904942)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Viewpoint Manager (Remove Only)
Viewpoint Media Player
Viewpoint Toolbar (Remove Only)
Windows Defender Signatures
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Media Format Runtime
Windows Media Player 10
Windows XP Hotfix - KB873333
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890175
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB890923
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB893066
Windows XP Hotfix - KB893086
Windows XP Service Pack 2
WinRAR archiver
World of Warcraft
XviD MPEG-4 Codec
Logfile of HijackThis v1.99.1
Scan saved at 12:23:25 AM, on 1/30/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)
Running processes:
E:\WINDOWS\System32\smss.exe
E:\WINDOWS\system32\winlogon.exe
E:\WINDOWS\system32\services.exe
E:\WINDOWS\system32\lsass.exe
E:\WINDOWS\system32\svchost.exe
E:\WINDOWS\System32\svchost.exe
E:\WINDOWS\system32\spoolsv.exe
E:\WINDOWS\Explorer.EXE
E:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
E:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
E:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
E:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
E:\WINDOWS\System32\nvsvc32.exe
E:\WINDOWS\System32\svchost.exe
E:\WINDOWS\system32\wuauclt.exe
E:\WINDOWS\SOUNDMAN.EXE
E:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
E:\Program Files\Microsoft Hardware\Keyboard\type32.exe
E:\Program Files\ASUSTek\ASUSDVD\PDVDServ.exe
E:\Program Files\QuickTime\qttask.exe
E:\Program Files\iTunes\iTunesHelper.exe
E:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
E:\Program Files\AIM\aim.exe
E:\WINDOWS\system32\ctfmon.exe
E:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
E:\Program Files\iPod\bin\iPodService.exe
C:\HJT\HijackThis.exe
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {004FBD22-BF74-D521-7B75-458EFE8A5F31} - (no file)
O2 - BHO: (no name) - {01F38BF9-C079-27AB-2851-83DB1DC6608D} - (no file)
O2 - BHO: (no name) - {02A81B10-D21B-970A-3083-625C6A1610FC} - (no file)
O2 - BHO: (no name) - {0322B482-424F-59AD-B6ED-18E084759480} - (no file)
O2 - BHO: (no name) - {0350B4EB-8EB3-0FD5-6011-4DCDD7A25720} - (no file)
O2 - BHO: (no name) - {038A49D3-9341-24F6-7AB9-B102FD1D05B9} - (no file)
O2 - BHO: (no name) - {04260088-0FF5-E8D6-15E7-93202B39B4A3} - (no file)
O2 - BHO: (no name) - {0427C903-2CE8-46A1-679F-83C53D35F067} - (no file)
O2 - BHO: (no name) - {04CABB8A-1C34-EAB8-A8CB-9FFB336540D4} - (no file)
O2 - BHO: (no name) - {0564AB10-3DF5-D9E1-EA23-1013DA454198} - (no file)
O2 - BHO: (no name) - {0564D69A-41A3-BCA0-9347-5B9D9E5D9D75} - (no file)
O2 - BHO: (no name) - {05936A67-40A0-A0D5-9587-1B76477FEA8B} - (no file)
O2 - BHO: (no name) - {0601199D-BBFC-C41A-BEDC-81B78A121204} - (no file)
O2 - BHO: (no name) - {06291214-2259-2602-1569-E2D76764D3B6} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - E:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {079F9866-7277-1387-66C5-4089CF289E52} - (no file)
O2 - BHO: (no name) - {07FCAF49-FD62-5DEF-3389-86CC7653686C} - (no file)
O2 - BHO: (no name) - {0846276E-4539-F77E-477A-1EF23204BFBA} - (no file)
O2 - BHO: (no name) - {086A2B10-CBD6-9425-CAB7-630B339588D1} - (no file)
O2 - BHO: (no name) - {0879367B-AA50-FA5E-B57E-F066C43800A9} - (no file)
O2 - BHO: (no name) - {08ED8235-5146-94D7-E14B-3DDAB1195769} - (no file)
O2 - BHO: (no name) - {092D53BB-5DB0-55C3-C7E2-4AC5C745658D} - (no file)
O2 - BHO: (no name) - {0972EE38-5F19-0CDC-F8F2-205E91929353} - (no file)
O2 - BHO: (no name) - {0A89880E-AC76-CE92-49C2-EBA9B61044FE} - (no file)
O2 - BHO: (no name) - {0AAC2B00-ED8E-FD88-5908-22B7C22FF822} - (no file)
O2 - BHO: (no name) - {0ACA0B56-7A66-4410-C078-878A9ABD837E} - (no file)
O2 - BHO: (no name) - {0AEB92DC-26F6-7B34-2A5E-04F978757ABE} - (no file)
O2 - BHO: (no name) - {0B1EE411-AA39-3697-5178-CE2DA69880D8} - (no file)
O2 - BHO: (no name) - {0B7A7E09-9E09-3BB7-A208-624E118F3B86} - (no file)
O2 - BHO: (no name) - {0C09E0C0-C988-D11D-08B3-D71E905BA5C2} - (no file)
O2 - BHO: (no name) - {0CDE1393-0654-19DD-97B4-CFD118BE169A} - (no file)
O2 - BHO: (no name) - {0CEAAE91-589A-F53F-5681-3899D9FFB034} - (no file)
O2 - BHO: (no name) - {0DD6DF67-E153-DF83-F668-96227EBA767C} - (no file)
O2 - BHO: (no name) - {0DFBD1CD-D3E2-7D8F-E66F-7CC3DEDD603B} - (no file)
O2 - BHO: (no name) - {0E0566F7-EA1D-1C67-9F75-7DAC95434628} - (no file)
O2 - BHO: (no name) - {0E38C63E-45B9-092B-5954-ED9A97B83876} - (no file)
O2 - BHO: (no name) - {0E63E937-538C-9B48-ED80-07EA0B27D6C6} - (no file)
O2 - BHO: (no name) - {0F2B52E0-D55B-24EE-1F4E-C8D292B1044D} - (no file)
O2 - BHO: (no name) - {0F4FEF32-24AB-4CBF-ABBD-BBE0F286420F} - (no file)
O2 - BHO: (no name) - {0FF735ED-18CB-AF19-21F7-AC40587668DD} - (no file)
O2 - BHO: (no name) - {0FF8D353-F31C-0E63-FF78-664C927DC714} - (no file)
O2 - BHO: (no name) - {0FF9DFA1-9EF3-2D7A-1735-E3D316ED794C} - (no file)
O2 - BHO: (no name) - {1011BB1D-D0D8-697D-3866-08A0B538CEC1} - (no file)
O2 - BHO: (no name) - {116C8D22-8A6D-7AB7-3BA8-4BD1CA30D480} - (no file)
O2 - BHO: (no name) - {11BFA2A5-3764-8F18-ABD7-E340FEE4F763} - (no file)
O2 - BHO: (no name) - {11C881F6-6699-7FE2-5DD8-C18C51A39600} - (no file)
O2 - BHO: (no name) - {127CF22C-D2B6-88C8-4321-C1769B278B04} - (no file)
O2 - BHO: (no name) - {127DCE58-43C3-C89B-6D1D-257429B31480} - (no file)
O2 - BHO: (no name) - {12F982EB-C661-7345-F68F-352FD00B78A2} - (no file)
O2 - BHO: (no name) - {130FD264-9850-57FF-0630-13D039DD4797} - (no file)
O2 - BHO: (no name) - {1393487B-9570-53EE-B4B0-7FBFBEE69CE9} - (no file)
O2 - BHO: (no name) - {13BD9B36-4820-8C12-1D26-537F1DF455E4} - (no file)
O2 - BHO: (no name) - {146C42AD-EBB6-43E5-C5BA-DB26064A7470} - (no file)
O2 - BHO: (no name) - {15E2E41C-150E-DE06-1B0B-17338DEDCF17} - (no file)
O2 - BHO: (no name) - {166D5965-3523-FD3D-7653-2DD44AC66EB8} - (no file)
O2 - BHO: (no name) - {178CBFF8-05DA-D286-18F5-A0E22CFEDA50} - (no file)
O2 - BHO: (no name) - {17A0F1C5-E35F-33F4-3BA9-B4ED6E175C3C} - (no file)
O2 - BHO: (no name) - {17FBCCE7-02CA-391F-54F8-BAA6A0B7B6C4} - (no file)
O2 - BHO: (no name) - {18C2FFB3-2CF1-8321-B820-911675DD61A5} - (no file)
O2 - BHO: (no name) - {19A743FF-D985-0DCF-CFC2-5DE372D16830} - (no file)
O2 - BHO: (no name) - {19B907F0-A6CA-BB49-9C14-FD51E9541ECD} - (no file)
O2 - BHO: (no name) - {1A16A3A4-1BEE-8A0E-14B3-E0317AD98793} - (no file)
O2 - BHO: (no name) - {1ADE0602-7CF0-EFBE-F6A7-6229404BBE09} - (no file)
O2 - BHO: (no name) - {1B8F483E-94BD-24D3-A479-2063E618DDF5} - (no file)
O2 - BHO: (no name) - {1B9B2567-FD79-0929-AF30-27C5089B29FE} - (no file)
O2 - BHO: (no name) - {1BA20843-72E1-0CD0-07FC-B063B761934B} - (no file)
O2 - BHO: (no name) - {1BA8FCDF-636C-D75A-2630-DA177CE41F76} - (no file)
O2 - BHO: (no name) - {1C37DB59-5E8D-9587-4130-A8D4A66BBEB7} - (no file)
O2 - BHO: (no name) - {1C7351B3-0400-677E-2EA7-53989CDCDEB1} - (no file)
O2 - BHO: (no name) - {1CBB0404-86C5-09E4-D08A-24B073930DCC} - (no file)
O2 - BHO: (no name) - {1D49B3F1-681A-4785-6743-0CFB9D9C91B7} - (no file)
O2 - BHO: (no name) - {1D58BCA0-A46C-F832-C911-6265461A3BBE} - (no file)
O2 - BHO: (no name) - {1DE0838B-81C7-4619-D695-75ED11D630B6} - (no file)
O2 - BHO: (no name) - {1E73C654-1F01-E183-2A9B-68C20AD02C09} - (no file)
O2 - BHO: (no name) - {2011992A-AD4D-BFA8-7571-6A97B3F00404} - (no file)
O2 - BHO: (no name) - {2070C3EB-66F3-92B3-C71B-605AA17347B3} - (no file)
O2 - BHO: (no name) - {2083A258-BBC9-B368-9085-E1F270AA37E4} - (no file)
O2 - BHO: (no name) - {20FA44E2-4117-97B3-21C4-ABFD27838805} - (no file)
O2 - BHO: (no name) - {2292BD18-3B6B-01F7-6D6E-CA1A2CB8FE64} - (no file)
O2 - BHO: (no name) - {22D84CE7-63C4-D227-711D-7A933DED9A88} - (no file)
O2 - BHO: (no name) - {23230AF5-E713-3F3B-571F-375ABA43E41F} - (no file)
O2 - BHO: (no name) - {232FBFD1-F9B1-E458-7CC2-D3C122DA9AEB} - (no file)
O2 - BHO: (no name) - {235F029C-BEE5-E949-8041-8A21F6F9CE35} - (no file)
O2 - BHO: (no name) - {2372CC4E-E2D5-1F55-144D-144FAE42D8EB} - (no file)
O2 - BHO: (no name) - {23F0D3DC-2C06-378B-B30E-926DEB795F57} - (no file)
O2 - BHO: (no name) - {241F754F-D197-D0E0-52C1-75E57DCB764D} - (no file)
O2 - BHO: (no name) - {24773BD8-E594-EB59-AE83-FF78546EDE07} - (no file)
O2 - BHO: (no name) - {24B03FDF-5DE1-270C-11C7-3A22B612A1ED} - (no file)
O2 - BHO: (no name) - {254EFDC5-8C43-3931-5927-B7E64AA0C6E0} - (no file)
O2 - BHO: (no name) - {270C3A3B-B351-AA26-34A9-592904CBFC5F} - (no file)
O2 - BHO: (no name) - {27627E61-8828-2E5B-F537-73A167A007E5} - (no file)
O2 - BHO: (no name) - {27931773-97FE-8F82-A25B-070C522B3CF0} - (no file)
O2 - BHO: (no name) - {27C21ADB-5220-7AE7-F703-FC7FC5F20739} - (no file)
O2 - BHO: (no name) - {2936CDDF-AC76-64BE-C8DD-6D85211A5056} - (no file)
O2 - BHO: (no name) - {2938F513-5A0C-06DD-2E44-F19D733C41F5} - (no file)
O2 - BHO: (no name) - {29BEE589-0C48-ADD0-7E05-9F0FCBA92846} - (no file)
O2 - BHO: (no name) - {29BF9AB0-C961-044F-D04E-9B1BB1EAECFF} - (no file)
O2 - BHO: (no name) - {29E10D98-7837-C20C-6270-8F824FEF3C05} - (no file)
O2 - BHO: (no name) - {2B49D9DE-8B8E-0B64-675D-28453B9B313A} - (no file)
O2 - BHO: (no name) - {2B661CA4-F007-2E2F-6FA5-20926F8DFD55} - (no file)
O2 - BHO: (no name) - {2B86B621-D1DC-1979-E5BC-338CC5E8A0CD} - (no file)
O2 - BHO: (no name) - {2CCE5B81-6D28-8A8F-02CA-6ED9C85DE395} - (no file)
O2 - BHO: (no name) - {2DB2B4D5-50F2-B854-35AD-B1004EF4A759} - (no file)
O2 - BHO: (no name) - {2E2E44D3-928E-3F4A-2F98-35C06D2B331C} - (no file)
O2 - BHO: (no name) - {2F705C5C-F1A4-9054-8BC0-FD4825651F59} - (no file)
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O2 - BHO: (no name) - {DEB8236A-5912-150E-97DA-E3699286044D} - (no file)
O2 - BHO: (no name) - {DEF96F22-09FE-A03B-064A-02E148E88A17} - (no file)
O2 - BHO: (no name) - {DF3967B8-175A-2F1E-564B-0B5661F6FE16} - (no file)
O2 - BHO: (no name) - {DF5177E6-2380-A398-9FF7-1A0D80DD8431} - (no file)
O2 - BHO: (no name) - {DFA1833E-7F0F-FA5E-4A66-C2EDCD03477D} - (no file)
O2 - BHO: (no name) - {E0AA2D6C-41F6-6A72-BA75-4844A5F1A764} - (no file)
O2 - BHO: (no name) - {E1A9DE22-EE8D-DEE0-8C5B-4D3AAB92E2E2} - (no file)
O2 - BHO: (no name) - {E28230B4-594D-561A-30B2-B04D83DDAD32} - (no file)
O2 - BHO: (no name) - {E2CB60D9-ABA3-2058-97EA-DA52155F0123} - (no file)
O2 - BHO: (no name) - {E35FD33F-53BA-4B4E-6E17-C3C81EE7F8BC} - (no file)
O2 - BHO: (no name) - {E4262869-2AB8-624F-5365-2339596EBAA0} - (no file)
O2 - BHO: (no name) - {E427A02F-1232-BA73-9E20-9935E73BA465} - (no file)
O2 - BHO: (no name) - {E4656825-512E-3213-BB61-0A010DD3E74F} - (no file)
O2 - BHO: (no name) - {E47C3AAC-058B-618C-CF20-7FBEB197E13B} - (no file)
O2 - BHO: (no name) - {E525C518-8209-2295-091B-91C6D86C28E5} - (no file)
O2 - BHO: (no name) - {E6B27C5E-DE84-3EA4-BEB4-CB7ABFD1E876} - (no file)
O2 - BHO: (no name) - {E7DCE88C-7FD8-D7AB-41BD-19DA39907A9A} - (no file)
O2 - BHO: (no name) - {E8C9ADD5-CA09-D0FC-4AA0-02602550DB38} - (no file)
O2 - BHO: (no name) - {E8EA8D4A-B757-7FBC-83C7-5BDA5C519FE8} - (no file)
O2 - BHO: (no name) - {E8F9F03A-BE22-03A0-0932-A5CF0D6CA011} - (no file)
O2 - BHO: (no name) - {E9056821-E93F-5C07-397E-4CAF2636D6F7} - (no file)
O2 - BHO: (no name) - {E92B7C30-9870-4EF2-80FA-FED6CBF069EF} - (no file)
O2 - BHO: (no name) - {E92EFA08-05B6-5902-325B-EF61C5EC29A7} - (no file)
O2 - BHO: (no name) - {E97FEF4A-9E52-B764-1507-20405AC61801} - (no file)
O2 - BHO: (no name) - {EA8BEFE9-0B89-2CDB-DFC7-BE42880CF0F3} - (no file)
O2 - BHO: (no name) - {EA8D55E4-50DB-BF83-81A8-FC5C2FA41AE7} - (no file)
O2 - BHO: (no name) - {EAE96229-74F9-ABCC-1DD3-4880EFE09091} - (no file)
O2 - BHO: (no name) - {EB24A374-28A7-D1F8-3F9F-AC5BC18BA433} - (no file)
O2 - BHO: (no name) - {EB886EB6-0B36-1201-8A20-5F3FEEA141D4} - (no file)
O2 - BHO: (no name) - {EB9D7566-1F81-E5E5-B9E0-74EF0FEB31A4} - (no file)
O2 - BHO: (no name) - {EBA7310C-AB9E-1F31-E207-2A397B85F261} - (no file)
O2 - BHO: (no name) - {EC0DCF51-1005-877B-C873-10B3F0156A8C} - (no file)
O2 - BHO: (no name) - {EC2CE72D-3A01-7B4A-1F9B-FABF8EB79BD0} - (no file)
O2 - BHO: (no name) - {EC366D55-9B78-927C-0928-477053375DFF} - (no file)
O2 - BHO: (no name) - {EC5F28A7-4CFF-5C09-1FA6-5425964CF4E2} - (no file)
O2 - BHO: (no name) - {ED800884-CF0B-46CC-6B33-43B8AA363DE1} - (no file)
O2 - BHO: (no name) - {EDBE15F0-989B-C50B-57B5-B286B2AD0092} - (no file)
O2 - BHO: (no name) - {EDECD8E9-FE60-6DF8-FA5D-3061BB58F74D} - (no file)
O2 - BHO: (no name) - {EE35146E-A15F-DDF3-38CA-8A25A2412353} - (no file)
O2 - BHO: (no name) - {EE37178B-E57C-4045-A483-E895595C72A5} - (no file)
O2 - BHO: (no name) - {EE652E0A-D6D4-EFD1-166B-647353B50A27} - (no file)
O2 - BHO: (no name) - {EE738B8F-CBE3-4FED-4E0D-706844AA234F} - (no file)
O2 - BHO: (no name) - {EE8D538C-41D4-8CC5-4088-58B29E68174D} - (no file)
O2 - BHO: (no name) - {EF1A3E96-1C42-4801-DB35-2E69D7404D52} - (no file)
O2 - BHO: (no name) - {EFF77B34-BB10-6259-D56C-2FE1758999B5} - (no file)
O2 - BHO: (no name) - {EFF8EC3A-C0B2-A458-9B50-41DC660D3D07} - (no file)
O2 - BHO: (no name) - {F15D8D05-4AA4-9CC2-21B6-BE06E940411C} - (no file)
O2 - BHO: (no name) - {F1958729-D80B-3491-4510-FCB85144EE36} - (no file)
O2 - BHO: (no name) - {F1A3C4AC-9440-A56A-8EF1-FE146D35FFB1} - (no file)
O2 - BHO: (no name) - {F1A48821-7083-B29C-C5DD-A39AB91DA3C4} - (no file)
O2 - BHO: (no name) - {F24066EC-902B-5FD0-38BE-FCBA8F762791} - (no file)
O2 - BHO: (no name) - {F253732F-ACBC-610E-6D92-285393235117} - (no file)
O2 - BHO: (no name) - {F2F8BB31-B33F-D00C-790B-C929FA43DD0F} - (no file)
O2 - BHO: (no name) - {F3E55619-B77F-013E-07E4-FD36BD597B63} - (no file)
O2 - BHO: (no name) - {F4822564-C7FD-F6A1-9441-8DEB3C0A0FD6} - (no file)
O2 - BHO: (no name) - {F5363EAF-4ABD-008D-ABD8-AC3B7AF3EC09} - (no file)
O2 - BHO: (no name) - {F59AF695-AA3E-43DC-6313-FFA805ABAA41} - (no file)
O2 - BHO: (no name) - {F61EE4EF-175D-788C-572B-3EA8961D324F} - (no file)
O2 - BHO: (no name) - {F672C21B-A6D3-5A1A-57D9-FA17425A21F1} - (no file)
O2 - BHO: (no name) - {F6961B99-762F-B1BE-0D43-513230AC094F} - (no file)
O2 - BHO: (no name) - {F6D3E9FC-BC7E-C0C3-8BA2-6C69C9FA68C2} - (no file)
O2 - BHO: (no name) - {F7C43E60-507B-64D4-499F-0E10083BB3F1} - (no file)
O2 - BHO: (no name) - {F821DFCB-DCAB-3F0E-07DA-D0FFCBABF987} - (no file)
O2 - BHO: (no name) - {F8B758A3-2898-D5A2-2B31-FC5E970AB86D} - (no file)
O2 - BHO: (no name) - {F8D02D56-1011-675D-ACC9-C07B02C902AB} - (no file)
O2 - BHO: (no name) - {F8E70C3C-6043-C5DD-D855-C2B03A0DBFBE} - (no file)
O2 - BHO: (no name) - {F9B0066D-B589-B6D4-E95E-2E3682628746} - (no file)
O2 - BHO: (no name) - {FA763F3C-E4F7-7BA9-D285-9D9E6544FFA5} - (no file)
O2 - BHO: (no name) - {FA9B33EE-6AA5-0861-55D2-E2A766D4C7CC} - (no file)
O2 - BHO: (no name) - {FBC963C0-47A1-07C0-004E-D8258BEE3766} - (no file)
O2 - BHO: (no name) - {FBD6353C-D46D-064E-0DB4-A986D34AD0CE} - (no file)
O2 - BHO: (no name) - {FBE75E6E-DD6D-52E3-3121-5FF82291F5E3} - (no file)
O2 - BHO: (no name) - {FC5DE088-36AA-0AC5-4375-8704BD30E229} - (no file)
O2 - BHO: (no name) - {FC683197-3712-9E8C-1201-44D2262ABD53} - (no file)
O2 - BHO: (no name) - {FEEA2563-AC77-F197-0C2D-8ADCB9FF9F07} - (no file)
O2 - BHO: (no name) - {FF24CC9A-AAC4-F1B0-3117-F0A9786BB2C0} - (no file)
O2 - BHO: (no name) - {FF3B54F2-CE71-3D05-3008-AA5519855F16} - (no file)
O2 - BHO: (no name) - {FF816CED-BF5F-39A8-D260-D4DAA38A5370} - (no file)
O2 - BHO: (no name) - {FFA8E64C-85FE-9079-2FBB-D80CEAFE60CD} - (no file)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - E:\Program Files\Norton AntiVirus\NavShExt.dll (file missing)
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] "E:\Program Files\Java\jre1.5.0_09\bin\jusched.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE E:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE E:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [IntelliType] "E:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
O4 - HKLM\..\Run: [DLBTCATS] rundll32 E:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLBTtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [RemoteControl] "E:\Program Files\ASUSTek\ASUSDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [winxb.exe] E:\WINDOWS\system32\winxb.exe
O4 - HKLM\..\Run: [sysvp32.exe] E:\WINDOWS\sysvp32.exe
O4 - HKLM\..\Run: [ipfc32.exe] E:\WINDOWS\system32\ipfc32.exe
O4 - HKLM\..\Run: [apiyr32.exe] E:\WINDOWS\apiyr32.exe
O4 - HKLM\..\Run: [d3cq32.exe] E:\WINDOWS\d3cq32.exe
O4 - HKLM\..\Run: [ipck32.exe] E:\WINDOWS\system32\ipck32.exe
O4 - HKLM\..\Run: [netbs32.exe] E:\WINDOWS\system32\netbs32.exe
O4 - HKLM\..\Run: [d3zf.exe] E:\WINDOWS\d3zf.exe
O4 - HKLM\..\Run: [appvm.exe] E:\WINDOWS\appvm.exe
O4 - HKLM\..\Run: [ATLIEHELPER] mozilla-text.exe
O4 - HKLM\..\Run: [_ctcp] lpt.exe
O4 - HKLM\..\Run: [QuickTime Task] "E:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "E:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AVG7_CC] E:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [AIM] E:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [ctfmon.exe] E:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Steam] "E:\Program Files\Valve\Steam\Steam.exe" -silent
O4 - HKCU\..\Run: [LOPTCON] atl_helper.exe
O4 - HKCU\..\Run: [CToolBar] TorontoMail.exe
O4 - HKCU\..\Run: [syspanel] UserSp1.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = E:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &Viewpoint Search - res://E:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://E:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - E:\Program Files\Java\jre1.5.0_09\bin\npjpi150_09.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - E:\Program Files\Java\jre1.5.0_09\bin\npjpi150_09.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - E:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - E:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1118519786249
O16 - DPF: {D0B5B58D-8CB9-4EDB-8BB0-9D34AEF727CF} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/FacebookPhotoUploader.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{BBC11F63-44F7-42C7-92A9-BA12B8DE3026}: NameServer = 85.255.114.197,85.255.112.159
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.114.197 85.255.112.159
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.114.197 85.255.112.159
O20 - Winlogon Notify: WgaLogon - E:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - E:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - E:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - E:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: dlbt_device - Dell - E:\WINDOWS\system32\dlbtcoms.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - E:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - E:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - E:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Unknown owner - E:\Program Files\Norton AntiVirus\SAVScan.exe (file missing)
I know i've said it already, but I really appreciate all the help and quick response times!!
Please tell your friend to avoid using any Peer 2 Peer program while we are trying to clean the computer. This is the main reason why the computer is infected.
You may wish to Print or Save the following instructions, as the internet will not be available for certain parts of the fix!
1. Make sure you can view hidden files and folders:
- Click Start.
- Open My Computer.
- Select the Tools menu and click Folder Options.
- Select the View Tab.
- Under the Hidden files and folders heading select Show hidden files and folders.
- Uncheck the Hide protected operating system files (recommended) option.
- Click Yes to confirm.
- Click OK.
2. Click Start > Run > type in appwiz.cpl and hit enter. From the list uninstall the following, if present:Norton AntiVirus 2005
LiveReg (Symantec Corporation)
3. Let's get a Firewall. Download one from the list below - They are Free!
Comodo << I recommend this
Zone Alarm
Sunbelt Kerio PF
Outpost Firewall
4. Open HijackThis
- Click the Do a system scan only button
- Check the following entries (below)
R3 - Default URLSearchHook is missing
*Check ALL the O2 entries with "(no file)" at the end of it. Leave this one out as it is LEGIT!
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - E:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O4 - HKLM\..\Run: [winxb.exe] E:\WINDOWS\system32\winxb.exe
O4 - HKLM\..\Run: [sysvp32.exe] E:\WINDOWS\sysvp32.exe
O4 - HKLM\..\Run: [ipfc32.exe] E:\WINDOWS\system32\ipfc32.exe
O4 - HKLM\..\Run: [apiyr32.exe] E:\WINDOWS\apiyr32.exe
O4 - HKLM\..\Run: [d3cq32.exe] E:\WINDOWS\d3cq32.exe
O4 - HKLM\..\Run: [ipck32.exe] E:\WINDOWS\system32\ipck32.exe
O4 - HKLM\..\Run: [netbs32.exe] E:\WINDOWS\system32\netbs32.exe
O4 - HKLM\..\Run: [d3zf.exe] E:\WINDOWS\d3zf.exe
O4 - HKLM\..\Run: [appvm.exe] E:\WINDOWS\appvm.exe
O4 - HKLM\..\Run: [ATLIEHELPER] mozilla-text.exe
O4 - HKLM\..\Run: [_ctcp] lpt.exe
O4 - HKCU\..\Run: [LOPTCON] atl_helper.exe
O4 - HKCU\..\Run: [CToolBar] TorontoMail.exe
O4 - HKCU\..\Run: [syspanel] UserSp1.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{BBC11F63-44F7-42C7-92A9-BA12B8DE3026}: NameServer = 85.255.114.197,85.255.112.159
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.114.197 85.255.112.159
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.114.197 85.255.112.159
- Close ALL open windows (especially Internet Explorer!)
- Click Fix Checked
Close HiajckThis
5. Reboot your computer in Safe Mode.
- If the computer is running, shut down Windows, and then turn off the power.
- Wait 30 seconds, and then turn the computer on.
- Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
- Ensure that the Safe Mode option is selected.
- Press Enter. The computer then begins to start in Safe mode.
- Login on your usual account.
6. Once in Safe Mode, find and delete the following FILES in RED:E:\WINDOWS\system32\winxb.exe
E:\WINDOWS\system32\ipfc32.exe
E:\WINDOWS\system32\ipck32.exe
E:\WINDOWS\system32\netbs32.exe
E:\WINDOWS\apiyr32.exe
E:\WINDOWS\sysvp32.exe
E:\WINDOWS\d3cq32.exe
E:\WINDOWS\d3zf.exe
E:\WINDOWS\appvm.exe
7. We need to search and delete the following:
Click Start > Search > All Files and Folders.
Expand More advanced options and make sure these boxes are checked
Search system folders
Search hidden files and folders
Search subfolders
Paste this into the Search box at the top:
mozilla-text.exe
If found, please delete it. Do the same for the following Files:
8. Reboot the computer back into Normal Mode
9. Please download VundoFix.exe to your desktop.
- Double-click VundoFix.exe to run it.
- Click the Scan for Vundo button.
- Once it's done scanning, click the Remove Vundo button.
- You will receive a prompt asking if you want to remove the files, click YES
- Once you click yes, your desktop will go blank as it starts removing Vundo.
- When completed, it will prompt that it will reboot your computer, click OK.
- A log will be created C:\vundofix.txt. Please keep that safe.
Note:It is possible that VundoFix encountered a file it could not remove.
In this case, VundoFix will run on reboot, simply follow the above instructions starting from "Click the Scan for Vundo button." when VundoFix appears at reboot.
10. Please post the following...
a) Vundofix.txt
b) New HijackThis log.
When you asked us to uninstall the two programs, Norton and LiveReg, we had problems. We have already uninstalled Norton so it does not appear but when we tried to uninstall LiveReg it said it could not be uninstalled because Norton requires it.
Other than that, we did everything thing else you said.
For the VundoFix text, we ran the VundoFix.exe and it did not find anything. So we clicked Remove Vundo and it closed the program and did not give me any text.
Here is the New HijackThis log:
Logfile of HijackThis v1.99.1
Scan saved at 7:37:32 PM, on 2/1/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)
Running processes:
E:\WINDOWS\System32\smss.exe
E:\WINDOWS\system32\winlogon.exe
E:\WINDOWS\system32\services.exe
E:\WINDOWS\system32\lsass.exe
E:\WINDOWS\system32\svchost.exe
E:\WINDOWS\System32\svchost.exe
E:\WINDOWS\system32\spoolsv.exe
E:\WINDOWS\Explorer.EXE
E:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
E:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
E:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
E:\WINDOWS\SOUNDMAN.EXE
E:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
E:\Program Files\Comodo\Firewall\cmdagent.exe
E:\Program Files\Microsoft Hardware\Keyboard\type32.exe
E:\Program Files\ASUSTek\ASUSDVD\PDVDServ.exe
E:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
E:\Program Files\QuickTime\qttask.exe
E:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
E:\Program Files\iTunes\iTunesHelper.exe
E:\Program Files\Comodo\Firewall\CPF.exe
E:\WINDOWS\System32\nvsvc32.exe
E:\Program Files\AIM\aim.exe
E:\WINDOWS\system32\ctfmon.exe
E:\WINDOWS\System32\svchost.exe
E:\Program Files\Valve\Steam\Steam.exe
E:\Program Files\iPod\bin\iPodService.exe
E:\Documents and Settings\Cole Mayer\Desktop\VundoFix.exe
C:\HJT\HijackThis.exe
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {004FBD22-BF74-D521-7B75-458EFE8A5F31} - (no file)
O2 - BHO: (no name) - {01F38BF9-C079-27AB-2851-83DB1DC6608D} - (no file)
O2 - BHO: (no name) - {02A81B10-D21B-970A-3083-625C6A1610FC} - (no file)
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O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - E:\Program Files\Norton AntiVirus\NavShExt.dll (file missing)
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] "E:\Program Files\Java\jre1.5.0_09\bin\jusched.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE E:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE E:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [IntelliType] "E:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
O4 - HKLM\..\Run: [DLBTCATS] rundll32 E:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLBTtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [RemoteControl] "E:\Program Files\ASUSTek\ASUSDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [winxb.exe] E:\WINDOWS\system32\winxb.exe
O4 - HKLM\..\Run: [sysvp32.exe] E:\WINDOWS\sysvp32.exe
O4 - HKLM\..\Run: [ipfc32.exe] E:\WINDOWS\system32\ipfc32.exe
O4 - HKLM\..\Run: [apiyr32.exe] E:\WINDOWS\apiyr32.exe
O4 - HKLM\..\Run: [d3cq32.exe] E:\WINDOWS\d3cq32.exe
O4 - HKLM\..\Run: [ipck32.exe] E:\WINDOWS\system32\ipck32.exe
O4 - HKLM\..\Run: [netbs32.exe] E:\WINDOWS\system32\netbs32.exe
O4 - HKLM\..\Run: [d3zf.exe] E:\WINDOWS\d3zf.exe
O4 - HKLM\..\Run: [appvm.exe] E:\WINDOWS\appvm.exe
O4 - HKLM\..\Run: [ATLIEHELPER] mozilla-text.exe
O4 - HKLM\..\Run: [_ctcp] lpt.exe
O4 - HKLM\..\Run: [AVG7_CC] E:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [QuickTime Task] "E:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "E:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [COMODO Firewall Pro] "E:\Program Files\Comodo\Firewall\CPF.exe" /background
O4 - HKCU\..\Run: [AIM] E:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [ctfmon.exe] E:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Steam] "E:\Program Files\Valve\Steam\Steam.exe" -silent
O4 - HKCU\..\Run: [LOPTCON] atl_helper.exe
O4 - HKCU\..\Run: [CToolBar] TorontoMail.exe
O4 - HKCU\..\Run: [syspanel] UserSp1.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = E:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &Viewpoint Search - res://E:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://E:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - E:\Program Files\Java\jre1.5.0_09\bin\npjpi150_09.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - E:\Program Files\Java\jre1.5.0_09\bin\npjpi150_09.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - E:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - E:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1118519786249
O16 - DPF: {D0B5B58D-8CB9-4EDB-8BB0-9D34AEF727CF} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/FacebookPhotoUploader.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{BBC11F63-44F7-42C7-92A9-BA12B8DE3026}: NameServer = 85.255.114.197,85.255.112.159
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.114.197 85.255.112.159
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.114.197 85.255.112.159
O20 - Winlogon Notify: WgaLogon - E:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - E:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - E:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - E:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: Comodo Application Agent (CmdAgent) - COMODO - E:\Program Files\Comodo\Firewall\cmdagent.exe
O23 - Service: dlbt_device - Dell - E:\WINDOWS\system32\dlbtcoms.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - E:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - E:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - E:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Unknown owner - E:\Program Files\Norton AntiVirus\SAVScan.exe (file missing)
Sorry for the slow reply, thanks again for all the help.
There's a lot of work still left to do.
1. Download and run the Norton Removal Tool to remove any leftover Norton files/reg entries/services.
2. Download and Save Blacklight to your desktop (choose "I ACCEPT" then click "DOWNLOAD" on the website).
Double-click blbeta.exe then accept the agreement, click > "Scan" then > "Next".
You'll see a list of all items found. There will also be a log on your desktop with the name "fsbl.xxxxxxxxxxxxxx.log" (the xxxxxxxxxxxxxx stand for numbers).
Copy and paste this log in your next reply. Don't choose the rename option yet! I want to see the log first, because legitimate items can also be present there, such as "wbemtest.exe"
Here is the log:
02/06/07 21:35:07 [Info]: BlackLight Engine 1.0.55 initialized
02/06/07 21:35:07 [Info]: OS: 5.1 build 2600 (Service Pack 2)
02/06/07 21:35:07 [Note]: 7019 4
02/06/07 21:35:07 [Note]: 7005 0
02/06/07 21:35:15 [Note]: 7006 0
02/06/07 21:35:15 [Note]: 7011 572
02/06/07 21:35:15 [Note]: 7026 0
02/06/07 21:35:15 [Note]: 7026 0
02/06/07 21:35:20 [Note]: FSRAW library version 1.7.1021
02/06/07 21:35:20 [Note]: 2000 1012
02/06/07 21:40:13 [Note]: 7007 0
Thanks
I appreciate that there may be a delay in posting, but please remember that the longer it takes. the more difficult it can become to clean the computer.
Logfile of HijackThis v1.99.1
Scan saved at 1:50:14 PM, on 2/7/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)
Running processes:
E:\WINDOWS\System32\smss.exe
E:\WINDOWS\system32\winlogon.exe
E:\WINDOWS\system32\services.exe
E:\WINDOWS\system32\lsass.exe
E:\WINDOWS\system32\svchost.exe
E:\WINDOWS\System32\svchost.exe
E:\WINDOWS\system32\spoolsv.exe
E:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
E:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
E:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
E:\Program Files\Comodo\Firewall\cmdagent.exe
E:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
E:\WINDOWS\System32\nvsvc32.exe
E:\WINDOWS\System32\svchost.exe
E:\WINDOWS\system32\wuauclt.exe
E:\WINDOWS\Explorer.EXE
E:\WINDOWS\SOUNDMAN.EXE
E:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
E:\Program Files\Microsoft Hardware\Keyboard\type32.exe
E:\Program Files\ASUSTek\ASUSDVD\PDVDServ.exe
E:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
E:\Program Files\QuickTime\qttask.exe
E:\Program Files\iTunes\iTunesHelper.exe
E:\Program Files\Comodo\Firewall\CPF.exe
E:\Program Files\AIM\aim.exe
E:\WINDOWS\system32\ctfmon.exe
E:\Program Files\Valve\Steam\Steam.exe
E:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
E:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe
E:\Program Files\iPod\bin\iPodService.exe
E:\Program Files\Mozilla Firefox\firefox.exe
C:\HJT\HijackThis.exe
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {004FBD22-BF74-D521-7B75-458EFE8A5F31} - (no file)
O2 - BHO: (no name) - {01F38BF9-C079-27AB-2851-83DB1DC6608D} - (no file)
O2 - BHO: (no name) - {02A81B10-D21B-970A-3083-625C6A1610FC} - (no file)
O2 - BHO: (no name) - {0322B482-424F-59AD-B6ED-18E084759480} - (no file)
O2 - BHO: (no name) - {0350B4EB-8EB3-0FD5-6011-4DCDD7A25720} - (no file)
O2 - BHO: (no name) - {038A49D3-9341-24F6-7AB9-B102FD1D05B9} - (no file)
O2 - BHO: (no name) - {04260088-0FF5-E8D6-15E7-93202B39B4A3} - (no file)
O2 - BHO: (no name) - {0427C903-2CE8-46A1-679F-83C53D35F067} - (no file)
O2 - BHO: (no name) - {04CABB8A-1C34-EAB8-A8CB-9FFB336540D4} - (no file)
O2 - BHO: (no name) - {0564AB10-3DF5-D9E1-EA23-1013DA454198} - (no file)
O2 - BHO: (no name) - {0564D69A-41A3-BCA0-9347-5B9D9E5D9D75} - (no file)
O2 - BHO: (no name) - {05936A67-40A0-A0D5-9587-1B76477FEA8B} - (no file)
O2 - BHO: (no name) - {0601199D-BBFC-C41A-BEDC-81B78A121204} - (no file)
O2 - BHO: (no name) - {06291214-2259-2602-1569-E2D76764D3B6} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - E:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {079F9866-7277-1387-66C5-4089CF289E52} - (no file)
O2 - BHO: (no name) - {07FCAF49-FD62-5DEF-3389-86CC7653686C} - (no file)
O2 - BHO: (no name) - {0846276E-4539-F77E-477A-1EF23204BFBA} - (no file)
O2 - BHO: (no name) - {086A2B10-CBD6-9425-CAB7-630B339588D1} - (no file)
O2 - BHO: (no name) - {0879367B-AA50-FA5E-B57E-F066C43800A9} - (no file)
O2 - BHO: (no name) - {08ED8235-5146-94D7-E14B-3DDAB1195769} - (no file)
O2 - BHO: (no name) - {092D53BB-5DB0-55C3-C7E2-4AC5C745658D} - (no file)
O2 - BHO: (no name) - {0972EE38-5F19-0CDC-F8F2-205E91929353} - (no file)
O2 - BHO: (no name) - {0A89880E-AC76-CE92-49C2-EBA9B61044FE} - (no file)
O2 - BHO: (no name) - {0AAC2B00-ED8E-FD88-5908-22B7C22FF822} - (no file)
O2 - BHO: (no name) - {0ACA0B56-7A66-4410-C078-878A9ABD837E} - (no file)
O2 - BHO: (no name) - {0AEB92DC-26F6-7B34-2A5E-04F978757ABE} - (no file)
O2 - BHO: (no name) - {0B1EE411-AA39-3697-5178-CE2DA69880D8} - (no file)
O2 - BHO: (no name) - {0B7A7E09-9E09-3BB7-A208-624E118F3B86} - (no file)
O2 - BHO: (no name) - {0C09E0C0-C988-D11D-08B3-D71E905BA5C2} - (no file)
O2 - BHO: (no name) - {0CDE1393-0654-19DD-97B4-CFD118BE169A} - (no file)
O2 - BHO: (no name) - {0CEAAE91-589A-F53F-5681-3899D9FFB034} - (no file)
O2 - BHO: (no name) - {0DD6DF67-E153-DF83-F668-96227EBA767C} - (no file)
O2 - BHO: (no name) - {0DFBD1CD-D3E2-7D8F-E66F-7CC3DEDD603B} - (no file)
O2 - BHO: (no name) - {0E0566F7-EA1D-1C67-9F75-7DAC95434628} - (no file)
O2 - BHO: (no name) - {0E38C63E-45B9-092B-5954-ED9A97B83876} - (no file)
O2 - BHO: (no name) - {0E63E937-538C-9B48-ED80-07EA0B27D6C6} - (no file)
O2 - BHO: (no name) - {0F2B52E0-D55B-24EE-1F4E-C8D292B1044D} - (no file)
O2 - BHO: (no name) - {0F4FEF32-24AB-4CBF-ABBD-BBE0F286420F} - (no file)
O2 - BHO: (no name) - {0FF735ED-18CB-AF19-21F7-AC40587668DD} - (no file)
O2 - BHO: (no name) - {0FF8D353-F31C-0E63-FF78-664C927DC714} - (no file)
O2 - BHO: (no name) - {0FF9DFA1-9EF3-2D7A-1735-E3D316ED794C} - (no file)
O2 - BHO: (no name) - {1011BB1D-D0D8-697D-3866-08A0B538CEC1} - (no file)
O2 - BHO: (no name) - {116C8D22-8A6D-7AB7-3BA8-4BD1CA30D480} - (no file)
O2 - BHO: (no name) - {11BFA2A5-3764-8F18-ABD7-E340FEE4F763} - (no file)
O2 - BHO: (no name) - {11C881F6-6699-7FE2-5DD8-C18C51A39600} - (no file)
O2 - BHO: (no name) - {127CF22C-D2B6-88C8-4321-C1769B278B04} - (no file)
O2 - BHO: (no name) - {127DCE58-43C3-C89B-6D1D-257429B31480} - (no file)
O2 - BHO: (no name) - {12F982EB-C661-7345-F68F-352FD00B78A2} - (no file)
O2 - BHO: (no name) - {130FD264-9850-57FF-0630-13D039DD4797} - (no file)
O2 - BHO: (no name) - {1393487B-9570-53EE-B4B0-7FBFBEE69CE9} - (no file)
O2 - BHO: (no name) - {13BD9B36-4820-8C12-1D26-537F1DF455E4} - (no file)
O2 - BHO: (no name) - {146C42AD-EBB6-43E5-C5BA-DB26064A7470} - (no file)
O2 - BHO: (no name) - {15E2E41C-150E-DE06-1B0B-17338DEDCF17} - (no file)
O2 - BHO: (no name) - {166D5965-3523-FD3D-7653-2DD44AC66EB8} - (no file)
O2 - BHO: (no name) - {178CBFF8-05DA-D286-18F5-A0E22CFEDA50} - (no file)
O2 - BHO: (no name) - {17A0F1C5-E35F-33F4-3BA9-B4ED6E175C3C} - (no file)
O2 - BHO: (no name) - {17FBCCE7-02CA-391F-54F8-BAA6A0B7B6C4} - (no file)
O2 - BHO: (no name) - {18C2FFB3-2CF1-8321-B820-911675DD61A5} - (no file)
O2 - BHO: (no name) - {19A743FF-D985-0DCF-CFC2-5DE372D16830} - (no file)
O2 - BHO: (no name) - {19B907F0-A6CA-BB49-9C14-FD51E9541ECD} - (no file)
O2 - BHO: (no name) - {1A16A3A4-1BEE-8A0E-14B3-E0317AD98793} - (no file)
O2 - BHO: (no name) - {1ADE0602-7CF0-EFBE-F6A7-6229404BBE09} - (no file)
O2 - BHO: (no name) - {1B8F483E-94BD-24D3-A479-2063E618DDF5} - (no file)
O2 - BHO: (no name) - {1B9B2567-FD79-0929-AF30-27C5089B29FE} - (no file)
O2 - BHO: (no name) - {1BA20843-72E1-0CD0-07FC-B063B761934B} - (no file)
O2 - BHO: (no name) - {1BA8FCDF-636C-D75A-2630-DA177CE41F76} - (no file)
O2 - BHO: (no name) - {1C37DB59-5E8D-9587-4130-A8D4A66BBEB7} - (no file)
O2 - BHO: (no name) - {1C7351B3-0400-677E-2EA7-53989CDCDEB1} - (no file)
O2 - BHO: (no name) - {1CBB0404-86C5-09E4-D08A-24B073930DCC} - (no file)
O2 - BHO: (no name) - {1D49B3F1-681A-4785-6743-0CFB9D9C91B7} - (no file)
O2 - BHO: (no name) - {1D58BCA0-A46C-F832-C911-6265461A3BBE} - (no file)
O2 - BHO: (no name) - {1DE0838B-81C7-4619-D695-75ED11D630B6} - (no file)
O2 - BHO: (no name) - {1E73C654-1F01-E183-2A9B-68C20AD02C09} - (no file)
O2 - BHO: (no name) - {2011992A-AD4D-BFA8-7571-6A97B3F00404} - (no file)
O2 - BHO: (no name) - {2070C3EB-66F3-92B3-C71B-605AA17347B3} - (no file)
O2 - BHO: (no name) - {2083A258-BBC9-B368-9085-E1F270AA37E4} - (no file)
O2 - BHO: (no name) - {20FA44E2-4117-97B3-21C4-ABFD27838805} - (no file)
O2 - BHO: (no name) - {2292BD18-3B6B-01F7-6D6E-CA1A2CB8FE64} - (no file)
O2 - BHO: (no name) - {22D84CE7-63C4-D227-711D-7A933DED9A88} - (no file)
O2 - BHO: (no name) - {23230AF5-E713-3F3B-571F-375ABA43E41F} - (no file)
O2 - BHO: (no name) - {232FBFD1-F9B1-E458-7CC2-D3C122DA9AEB} - (no file)
O2 - BHO: (no name) - {235F029C-BEE5-E949-8041-8A21F6F9CE35} - (no file)
O2 - BHO: (no name) - {2372CC4E-E2D5-1F55-144D-144FAE42D8EB} - (no file)
O2 - BHO: (no name) - {23F0D3DC-2C06-378B-B30E-926DEB795F57} - (no file)
O2 - BHO: (no name) - {241F754F-D197-D0E0-52C1-75E57DCB764D} - (no file)
O2 - BHO: (no name) - {24773BD8-E594-EB59-AE83-FF78546EDE07} - (no file)
O2 - BHO: (no name) - {24B03FDF-5DE1-270C-11C7-3A22B612A1ED} - (no file)
O2 - BHO: (no name) - {254EFDC5-8C43-3931-5927-B7E64AA0C6E0} - (no file)
O2 - BHO: (no name) - {270C3A3B-B351-AA26-34A9-592904CBFC5F} - (no file)
O2 - BHO: (no name) - {27627E61-8828-2E5B-F537-73A167A007E5} - (no file)
O2 - BHO: (no name) - {27931773-97FE-8F82-A25B-070C522B3CF0} - (no file)
O2 - BHO: (no name) - {27C21ADB-5220-7AE7-F703-FC7FC5F20739} - (no file)
O2 - BHO: (no name) - {2936CDDF-AC76-64BE-C8DD-6D85211A5056} - (no file)
O2 - BHO: (no name) - {2938F513-5A0C-06DD-2E44-F19D733C41F5} - (no file)
O2 - BHO: (no name) - {29BEE589-0C48-ADD0-7E05-9F0FCBA92846} - (no file)
O2 - BHO: (no name) - {29BF9AB0-C961-044F-D04E-9B1BB1EAECFF} - (no file)
O2 - BHO: (no name) - {29E10D98-7837-C20C-6270-8F824FEF3C05} - (no file)
O2 - BHO: (no name) - {2B49D9DE-8B8E-0B64-675D-28453B9B313A} - (no file)
O2 - BHO: (no name) - {2B661CA4-F007-2E2F-6FA5-20926F8DFD55} - (no file)
O2 - BHO: (no name) - {2B86B621-D1DC-1979-E5BC-338CC5E8A0CD} - (no file)
O2 - BHO: (no name) - {2CCE5B81-6D28-8A8F-02CA-6ED9C85DE395} - (no file)
O2 - BHO: (no name) - {2DB2B4D5-50F2-B854-35AD-B1004EF4A759} - (no file)
O2 - BHO: (no name) - {2E2E44D3-928E-3F4A-2F98-35C06D2B331C} - (no file)
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O2 - BHO: (no name) - {DEF96F22-09FE-A03B-064A-02E148E88A17} - (no file)
O2 - BHO: (no name) - {DF3967B8-175A-2F1E-564B-0B5661F6FE16} - (no file)
O2 - BHO: (no name) - {DF5177E6-2380-A398-9FF7-1A0D80DD8431} - (no file)
O2 - BHO: (no name) - {DFA1833E-7F0F-FA5E-4A66-C2EDCD03477D} - (no file)
O2 - BHO: (no name) - {E0AA2D6C-41F6-6A72-BA75-4844A5F1A764} - (no file)
O2 - BHO: (no name) - {E1A9DE22-EE8D-DEE0-8C5B-4D3AAB92E2E2} - (no file)
O2 - BHO: (no name) - {E28230B4-594D-561A-30B2-B04D83DDAD32} - (no file)
O2 - BHO: (no name) - {E2CB60D9-ABA3-2058-97EA-DA52155F0123} - (no file)
O2 - BHO: (no name) - {E35FD33F-53BA-4B4E-6E17-C3C81EE7F8BC} - (no file)
O2 - BHO: (no name) - {E4262869-2AB8-624F-5365-2339596EBAA0} - (no file)
O2 - BHO: (no name) - {E427A02F-1232-BA73-9E20-9935E73BA465} - (no file)
O2 - BHO: (no name) - {E4656825-512E-3213-BB61-0A010DD3E74F} - (no file)
O2 - BHO: (no name) - {E47C3AAC-058B-618C-CF20-7FBEB197E13B} - (no file)
O2 - BHO: (no name) - {E525C518-8209-2295-091B-91C6D86C28E5} - (no file)
O2 - BHO: (no name) - {E6B27C5E-DE84-3EA4-BEB4-CB7ABFD1E876} - (no file)
O2 - BHO: (no name) - {E7DCE88C-7FD8-D7AB-41BD-19DA39907A9A} - (no file)
O2 - BHO: (no name) - {E8C9ADD5-CA09-D0FC-4AA0-02602550DB38} - (no file)
O2 - BHO: (no name) - {E8EA8D4A-B757-7FBC-83C7-5BDA5C519FE8} - (no file)
O2 - BHO: (no name) - {E8F9F03A-BE22-03A0-0932-A5CF0D6CA011} - (no file)
O2 - BHO: (no name) - {E9056821-E93F-5C07-397E-4CAF2636D6F7} - (no file)
O2 - BHO: (no name) - {E92B7C30-9870-4EF2-80FA-FED6CBF069EF} - (no file)
O2 - BHO: (no name) - {E92EFA08-05B6-5902-325B-EF61C5EC29A7} - (no file)
O2 - BHO: (no name) - {E97FEF4A-9E52-B764-1507-20405AC61801} - (no file)
O2 - BHO: (no name) - {EA8BEFE9-0B89-2CDB-DFC7-BE42880CF0F3} - (no file)
O2 - BHO: (no name) - {EA8D55E4-50DB-BF83-81A8-FC5C2FA41AE7} - (no file)
O2 - BHO: (no name) - {EAE96229-74F9-ABCC-1DD3-4880EFE09091} - (no file)
O2 - BHO: (no name) - {EB24A374-28A7-D1F8-3F9F-AC5BC18BA433} - (no file)
O2 - BHO: (no name) - {EB886EB6-0B36-1201-8A20-5F3FEEA141D4} - (no file)
O2 - BHO: (no name) - {EB9D7566-1F81-E5E5-B9E0-74EF0FEB31A4} - (no file)
O2 - BHO: (no name) - {EBA7310C-AB9E-1F31-E207-2A397B85F261} - (no file)
O2 - BHO: (no name) - {EC0DCF51-1005-877B-C873-10B3F0156A8C} - (no file)
O2 - BHO: (no name) - {EC2CE72D-3A01-7B4A-1F9B-FABF8EB79BD0} - (no file)
O2 - BHO: (no name) - {EC366D55-9B78-927C-0928-477053375DFF} - (no file)
O2 - BHO: (no name) - {EC5F28A7-4CFF-5C09-1FA6-5425964CF4E2} - (no file)
O2 - BHO: (no name) - {ED800884-CF0B-46CC-6B33-43B8AA363DE1} - (no file)
O2 - BHO: (no name) - {EDBE15F0-989B-C50B-57B5-B286B2AD0092} - (no file)
O2 - BHO: (no name) - {EDECD8E9-FE60-6DF8-FA5D-3061BB58F74D} - (no file)
O2 - BHO: (no name) - {EE35146E-A15F-DDF3-38CA-8A25A2412353} - (no file)
O2 - BHO: (no name) - {EE37178B-E57C-4045-A483-E895595C72A5} - (no file)
O2 - BHO: (no name) - {EE652E0A-D6D4-EFD1-166B-647353B50A27} - (no file)
O2 - BHO: (no name) - {EE738B8F-CBE3-4FED-4E0D-706844AA234F} - (no file)
O2 - BHO: (no name) - {EE8D538C-41D4-8CC5-4088-58B29E68174D} - (no file)
O2 - BHO: (no name) - {EF1A3E96-1C42-4801-DB35-2E69D7404D52} - (no file)
O2 - BHO: (no name) - {EFF77B34-BB10-6259-D56C-2FE1758999B5} - (no file)
O2 - BHO: (no name) - {EFF8EC3A-C0B2-A458-9B50-41DC660D3D07} - (no file)
O2 - BHO: (no name) - {F15D8D05-4AA4-9CC2-21B6-BE06E940411C} - (no file)
O2 - BHO: (no name) - {F1958729-D80B-3491-4510-FCB85144EE36} - (no file)
O2 - BHO: (no name) - {F1A3C4AC-9440-A56A-8EF1-FE146D35FFB1} - (no file)
O2 - BHO: (no name) - {F1A48821-7083-B29C-C5DD-A39AB91DA3C4} - (no file)
O2 - BHO: (no name) - {F24066EC-902B-5FD0-38BE-FCBA8F762791} - (no file)
O2 - BHO: (no name) - {F253732F-ACBC-610E-6D92-285393235117} - (no file)
O2 - BHO: (no name) - {F2F8BB31-B33F-D00C-790B-C929FA43DD0F} - (no file)
O2 - BHO: (no name) - {F3E55619-B77F-013E-07E4-FD36BD597B63} - (no file)
O2 - BHO: (no name) - {F4822564-C7FD-F6A1-9441-8DEB3C0A0FD6} - (no file)
O2 - BHO: (no name) - {F5363EAF-4ABD-008D-ABD8-AC3B7AF3EC09} - (no file)
O2 - BHO: (no name) - {F59AF695-AA3E-43DC-6313-FFA805ABAA41} - (no file)
O2 - BHO: (no name) - {F61EE4EF-175D-788C-572B-3EA8961D324F} - (no file)
O2 - BHO: (no name) - {F672C21B-A6D3-5A1A-57D9-FA17425A21F1} - (no file)
O2 - BHO: (no name) - {F6961B99-762F-B1BE-0D43-513230AC094F} - (no file)
O2 - BHO: (no name) - {F6D3E9FC-BC7E-C0C3-8BA2-6C69C9FA68C2} - (no file)
O2 - BHO: (no name) - {F7C43E60-507B-64D4-499F-0E10083BB3F1} - (no file)
O2 - BHO: (no name) - {F821DFCB-DCAB-3F0E-07DA-D0FFCBABF987} - (no file)
O2 - BHO: (no name) - {F8B758A3-2898-D5A2-2B31-FC5E970AB86D} - (no file)
O2 - BHO: (no name) - {F8D02D56-1011-675D-ACC9-C07B02C902AB} - (no file)
O2 - BHO: (no name) - {F8E70C3C-6043-C5DD-D855-C2B03A0DBFBE} - (no file)
O2 - BHO: (no name) - {F9B0066D-B589-B6D4-E95E-2E3682628746} - (no file)
O2 - BHO: (no name) - {FA763F3C-E4F7-7BA9-D285-9D9E6544FFA5} - (no file)
O2 - BHO: (no name) - {FA9B33EE-6AA5-0861-55D2-E2A766D4C7CC} - (no file)
O2 - BHO: (no name) - {FBC963C0-47A1-07C0-004E-D8258BEE3766} - (no file)
O2 - BHO: (no name) - {FBD6353C-D46D-064E-0DB4-A986D34AD0CE} - (no file)
O2 - BHO: (no name) - {FBE75E6E-DD6D-52E3-3121-5FF82291F5E3} - (no file)
O2 - BHO: (no name) - {FC5DE088-36AA-0AC5-4375-8704BD30E229} - (no file)
O2 - BHO: (no name) - {FC683197-3712-9E8C-1201-44D2262ABD53} - (no file)
O2 - BHO: (no name) - {FEEA2563-AC77-F197-0C2D-8ADCB9FF9F07} - (no file)
O2 - BHO: (no name) - {FF24CC9A-AAC4-F1B0-3117-F0A9786BB2C0} - (no file)
O2 - BHO: (no name) - {FF3B54F2-CE71-3D05-3008-AA5519855F16} - (no file)
O2 - BHO: (no name) - {FF816CED-BF5F-39A8-D260-D4DAA38A5370} - (no file)
O2 - BHO: (no name) - {FFA8E64C-85FE-9079-2FBB-D80CEAFE60CD} - (no file)
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] "E:\Program Files\Java\jre1.5.0_09\bin\jusched.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE E:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE E:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [IntelliType] "E:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
O4 - HKLM\..\Run: [DLBTCATS] rundll32 E:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLBTtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [RemoteControl] "E:\Program Files\ASUSTek\ASUSDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [winxb.exe] E:\WINDOWS\system32\winxb.exe
O4 - HKLM\..\Run: [sysvp32.exe] E:\WINDOWS\sysvp32.exe
O4 - HKLM\..\Run: [ipfc32.exe] E:\WINDOWS\system32\ipfc32.exe
O4 - HKLM\..\Run: [apiyr32.exe] E:\WINDOWS\apiyr32.exe
O4 - HKLM\..\Run: [d3cq32.exe] E:\WINDOWS\d3cq32.exe
O4 - HKLM\..\Run: [ipck32.exe] E:\WINDOWS\system32\ipck32.exe
O4 - HKLM\..\Run: [netbs32.exe] E:\WINDOWS\system32\netbs32.exe
O4 - HKLM\..\Run: [d3zf.exe] E:\WINDOWS\d3zf.exe
O4 - HKLM\..\Run: [appvm.exe] E:\WINDOWS\appvm.exe
O4 - HKLM\..\Run: [ATLIEHELPER] mozilla-text.exe
O4 - HKLM\..\Run: [_ctcp] lpt.exe
O4 - HKLM\..\Run: [AVG7_CC] E:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [QuickTime Task] "E:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "E:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [COMODO Firewall Pro] "E:\Program Files\Comodo\Firewall\CPF.exe" /background
O4 - HKCU\..\Run: [AIM] E:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [ctfmon.exe] E:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Steam] "E:\Program Files\Valve\Steam\Steam.exe" -silent
O4 - HKCU\..\Run: [LOPTCON] atl_helper.exe
O4 - HKCU\..\Run: [CToolBar] TorontoMail.exe
O4 - HKCU\..\Run: [syspanel] UserSp1.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = E:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &Viewpoint Search - res://E:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://E:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - E:\Program Files\Java\jre1.5.0_09\bin\npjpi150_09.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - E:\Program Files\Java\jre1.5.0_09\bin\npjpi150_09.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - E:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - E:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1118519786249
O16 - DPF: {D0B5B58D-8CB9-4EDB-8BB0-9D34AEF727CF} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/FacebookPhotoUploader.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{BBC11F63-44F7-42C7-92A9-BA12B8DE3026}: NameServer = 85.255.114.197,85.255.112.159
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.114.197 85.255.112.159
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.114.197 85.255.112.159
O20 - Winlogon Notify: WgaLogon - E:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - E:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - E:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - E:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: Comodo Application Agent (CmdAgent) - COMODO - E:\Program Files\Comodo\Firewall\cmdagent.exe
O23 - Service: dlbt_device - Dell - E:\WINDOWS\system32\dlbtcoms.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - E:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - E:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - E:\WINDOWS\System32\nvsvc32.exe
Please do the following...most of it is the same as the last instructions but this time in Safe Mode.
You may wish to Print or Save the following instructions, as the internet will not be available for certain parts of the fix!
1. Make sure you can view hidden files and folders:
- Click Start.
- Open My Computer.
- Select the Tools menu and click Folder Options.
- Select the View Tab.
- Under the Hidden files and folders heading select Show hidden files and folders.
- Uncheck the Hide protected operating system files (recommended) option.
- Click Yes to confirm.
- Click OK.
2. Reboot your computer in Safe Mode.- If the computer is running, shut down Windows, and then turn off the power.
- Wait 30 seconds, and then turn the computer on.
- Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
- Ensure that the Safe Mode option is selected.
- Press Enter. The computer then begins to start in Safe mode.
- Login on your usual account.
3. Once in Safe Mode...Open HijackThis
- Click the Do a system scan only button
- Check the following entries (below)
R3 - Default URLSearchHook is missing
*Check ALL the O2 entries with "(no file)" at the end of it. Leave this one out as it is LEGIT!
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - E:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O4 - HKLM\..\Run: [winxb.exe] E:\WINDOWS\system32\winxb.exe
O4 - HKLM\..\Run: [sysvp32.exe] E:\WINDOWS\sysvp32.exe
O4 - HKLM\..\Run: [ipfc32.exe] E:\WINDOWS\system32\ipfc32.exe
O4 - HKLM\..\Run: [apiyr32.exe] E:\WINDOWS\apiyr32.exe
O4 - HKLM\..\Run: [d3cq32.exe] E:\WINDOWS\d3cq32.exe
O4 - HKLM\..\Run: [ipck32.exe] E:\WINDOWS\system32\ipck32.exe
O4 - HKLM\..\Run: [netbs32.exe] E:\WINDOWS\system32\netbs32.exe
O4 - HKLM\..\Run: [d3zf.exe] E:\WINDOWS\d3zf.exe
O4 - HKLM\..\Run: [appvm.exe] E:\WINDOWS\appvm.exe
O4 - HKLM\..\Run: [ATLIEHELPER] mozilla-text.exe
O4 - HKLM\..\Run: [_ctcp] lpt.exe
O4 - HKCU\..\Run: [LOPTCON] atl_helper.exe
O4 - HKCU\..\Run: [CToolBar] TorontoMail.exe
O4 - HKCU\..\Run: [syspanel] UserSp1.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{BBC11F63-44F7-42C7-92A9-BA12B8DE3026}: NameServer = 85.255.114.197,85.255.112.159
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.114.197 85.255.112.159
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.114.197 85.255.112.159
- Close ALL open windows (especially Internet Explorer!)
- Click Fix Checked
Close HiajckThis
4. Find and delete the following FILES in RED:
E:\WINDOWS\system32\winxb.exe
E:\WINDOWS\system32\ipfc32.exe
E:\WINDOWS\system32\ipck32.exe
E:\WINDOWS\system32\netbs32.exe
E:\WINDOWS\apiyr32.exe
E:\WINDOWS\sysvp32.exe
E:\WINDOWS\d3cq32.exe
E:\WINDOWS\d3zf.exe
E:\WINDOWS\appvm.exe
5. We need to search and delete the following:
Click Start > Search > All Files and Folders.
Expand More advanced options and make sure these boxes are checked
Search system folders
Search hidden files and folders
Search subfolders
Paste this into the Search box at the top:
mozilla-text.exe
If found, please delete it. Do the same for the following Files:
6. Reboot the computer back into Normal Mode
7. Open the Fixwareout folder, click fixit.bat
The fix will begin; follow the prompts.
You will be asked to reboot your computer; please do so.
Your system may take longer than usual to load; this is normal.
At the end of the fix, you may need to restart your computer again.
A report.txt file will be created in the C:\fixwareout folder. Please keep it safe as I'll need to see it soon.
8. Please post the following...
1) FixWareout report
2) New HijackThis log
Infections can change and fresh instructions will now need to be given. This topic is now closed, if you still require assistance then please start a new topic in the Spyware & Virus Removal Forum
If you wish this topic reopened, please send a Private Message (PM) to one of the Spyware Mods with a link to your thread.
Do not bother contacting us if you are not the topic starter. A valid, working link to the closed topic is required.
If you are not the user who started this thread, you must start a new Thread instead