Win XP pro hangs when resume from standby

maxwelltf

Hi folks - I have a desktop that hangs on when resuming from standby. I suspect this is related to an add-on PCI IDE controller card that I recently installed to support a larger HD (onboard IDE controller did not support HD >137GB). But all drivers, patches, etc are up to date. Windows KB doesnt seem to help (as far as I can tell).

Basics:
- Sony Vaio PCV-LX900 Desktop with latest BIOS (per Sony support site)
- Windows XP Pro SP2
- ITE8212 IDE/RAID PCI controller card installed connected to an internal 250GB drive (system boots from this drive just fine in a normal bootup)
- IDE controller onboard motherboard. Primary channel not connected to anything, secondary channel connected to internal CD-RW.

Any ideas? Would really like to be able to sleep and wake the PC. Doesnt seem to be too much to ask for. Windows!!!

-max

nonstop301

Hi max,

I don't think your problem is related to a hardware conflict.

I think you'll have to change the Power Management settings in the BIOS when you start your computer so that ACPI is enabled if it isn't, and then select the S3 for the ACPI Suspend/Standby mode.

I had a similar problem with the standby mode on a laptop and a desktop in the past and resolved it by changing these settings in the BIOS.

nonstop301

Alternatively, if changing the Power Management settings in the BIOS doesn't resolve the problem, then you can use a hotfix from Microsoft that can be found <a href="http://support.microsoft.com/kb/889673"><b><font color="red">here</a></b></font>

The Standby errors probably occur because there is a conflict with the hardware Data Execution Prevention feature when Service Pack 2 is installed.

Let us know if this helped you take care of the problem you encountered