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Need Help Removing Trojan
I have managed to get an infection in pc. This is the first time and I am so far unable to remove it. My current virus protection is BidDefender Internet Security v10. It is telling me that it is stopping Trojans whenever I run Mozilla. One of the trojans it lists is Trojan.IFrame.F. It also says that I have a file infected with Exploit.ADODB.Stream.AK. This infected file is somewhere in my email section built in with Mozilla. BitDefender cannot get rid of it and I have run through all the steps listed in the posting "Please Read Here Before Posting A HijackThis log".
Can anyone help?
Much appreciated and thank you before hand.
Logfile of HijackThis v1.99.1
Scan saved at 9:43:17 PM, on 2/2/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\system32\ssoftsrv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe
C:\Program Files\Common Files\Softwin\BitDefender Update Service\livesrv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb05.exe
C:\WINDOWS\system32\hphmon04.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\A4Tech\Mouse\Amoumain.exe
C:\Program Files\Softwin\BitDefender10\bdmcon.exe
C:\Program Files\Softwin\BitDefender10\bdagent.exe
C:\WINDOWS\system32\tbctray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Java\jre1.5.0_06\bin\jucheck.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
C:\Program Files\Softwin\BitDefender10\vsserv.exe
C:\PROGRA~1\MOZILLA.ORG\MOZILLA\MOZILLA.EXE
C:\Documents and Settings\Ryan C\Desktop\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\system32\hphmon04.exe
O4 - HKLM\..\Run: [HPHUPD04] "C:\Program Files\HP Photosmart 11\hphinstall\UniPatch\hphupd04.exe"
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [WheelMouse] C:\Program Files\A4Tech\Mouse\Amoumain.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [BDMCon] "C:\Program Files\Softwin\BitDefender10\bdmcon.exe" /reg
O4 - HKLM\..\Run: [BDAgent] "C:\Program Files\Softwin\BitDefender10\bdagent.exe"
O4 - HKLM\..\Run: [TraySantaCruz] C:\WINDOWS\system32\tbctray.exe
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\PROGRA~1\MOZILLA.ORG\MOZILLA\MOZILLA.EXE" -turbo
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_5 -reboot 1
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1134252507207
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: BitDefender Scan Server (bdss) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe" /service (file missing)
O23 - Service: BitDefender Desktop Update Service (LIVESRV) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Update Service\livesrv.exe" /service (file missing)
O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\system32\HPHipm11.exe
O23 - Service: Cryptainer service (ssoftservice) - Cypherix - C:\WINDOWS\SYSTEM32\ssoftsrv.exe
O23 - Service: BitDefender Virus Shield (VSSERV) - Unknown owner - C:\Program Files\Softwin\BitDefender10\vsserv.exe" /service (file missing)
O23 - Service: BitDefender Communicator (XCOMM) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe" /service (file missing)
The following is the log file from the Panda Scan.
Incident Status Location
Spyware:Cookie/PointRoll Not disinfected C:\Documents and Settings\Ryan C\Application Data\Mozilla\Profiles\default\f6c5d1bk.slt\cookies.txt[.ads.pointroll.com/]
Spyware:Cookie/bravenetA Not disinfected C:\Documents and Settings\Ryan C\Application Data\Mozilla\Profiles\default\f6c5d1bk.slt\cookies.txt[.bravenet.com/]
Spyware:Cookie/Com.com Not disinfected C:\Documents and Settings\Ryan C\Application Data\Mozilla\Profiles\default\f6c5d1bk.slt\cookies.txt[.com.com/]
Spyware:Cookie/Findwhat Not disinfected C:\Documents and Settings\Ryan C\Application Data\Mozilla\Profiles\default\f6c5d1bk.slt\cookies.txt[.findwhat.com/]
Spyware:Cookie/Go Not disinfected C:\Documents and Settings\Ryan C\Application Data\Mozilla\Profiles\default\f6c5d1bk.slt\cookies.txt[.go.com/]
Spyware:Cookie/Maxserving Not disinfected C:\Documents and Settings\Ryan C\Application Data\Mozilla\Profiles\default\f6c5d1bk.slt\cookies.txt[.maxserving.com/]
Spyware:Cookie/Overture Not disinfected C:\Documents and Settings\Ryan C\Application Data\Mozilla\Profiles\default\f6c5d1bk.slt\cookies.txt[.perf.overture.com/]
Spyware:Cookie/QkSrv Not disinfected C:\Documents and Settings\Ryan C\Application Data\Mozilla\Profiles\default\f6c5d1bk.slt\cookies.txt[.qksrv.net/]
Spyware:Cookie/QuestionMarket Not disinfected C:\Documents and Settings\Ryan C\Application Data\Mozilla\Profiles\default\f6c5d1bk.slt\cookies.txt[.questionmarket.com/]
Spyware:Cookie/RealMedia Not disinfected C:\Documents and Settings\Ryan C\Application Data\Mozilla\Profiles\default\f6c5d1bk.slt\cookies.txt[.realmedia.com/]
Spyware:Cookie/Serving-sys Not disinfected C:\Documents and Settings\Ryan C\Application Data\Mozilla\Profiles\default\f6c5d1bk.slt\cookies.txt[.serving-sys.com/]
Spyware:Cookie/Tribalfusion Not disinfected C:\Documents and Settings\Ryan C\Application Data\Mozilla\Profiles\default\f6c5d1bk.slt\cookies.txt[.tribalfusion.com/]
Spyware:Cookie/WebPower Not disinfected C:\Documents and Settings\Ryan C\Application Data\Mozilla\Profiles\default\f6c5d1bk.slt\cookies.txt[.webpower.com/]
Spyware:Cookie/YieldManager Not disinfected C:\Documents and Settings\Ryan C\Application Data\Mozilla\Profiles\default\f6c5d1bk.slt\cookies.txt[ad.yieldmanager.com/]
Spyware:Cookie/DomainSponsor Not disinfected C:\Documents and Settings\Ryan C\Application Data\Mozilla\Profiles\default\f6c5d1bk.slt\cookies.txt[landing.domainsponsor.com/]
Spyware:Cookie/Searchportal Not disinfected C:\Documents and Settings\Ryan C\Application Data\Mozilla\Profiles\default\f6c5d1bk.slt\cookies.txt[searchportal.information.com/]
Spyware:Cookie/DriveCleaner Not disinfected C:\Documents and Settings\Ryan C\Application Data\Mozilla\Profiles\default\f6c5d1bk.slt\cookies.txt[stats.drivecleaner.com/]
Virus:Trojan Horse Disinfected C:\Documents and Settings\Ryan C\Application Data\Mozilla\Profiles\default\f6c5d1bk.slt\Mail\inmail.tcsn.net\Inbox[~0009300.~]
Virus:Bck/Cidra.B Disinfected C:\Documents and Settings\Ryan C\Application Data\Mozilla\Profiles\default\f6c5d1bk.slt\Mail\inmail.tcsn.net\Inbox[p_usb.zip][usb_d2.exe]
Spyware:Cookie/Tribalfusion Not disinfected C:\Documents and Settings\Ryan C\Cookies\ryan_c@tribalfusion[1].txt
Spyware:Cookie/myaffiliateprogram Not disinfected C:\Documents and Settings\Ryan C\Cookies\ryan_c@www.myaffiliateprogram[2].txt
Spyware:Cookie/Atlas DMT Not disinfected C:\Documents and Settings\Ryan C\My Documents\Temp\Profiles\default\f6c5d1bk.slt\cookies.txt[.atdmt.com/]
Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\Ryan C\My Documents\Temp\Profiles\default\f6c5d1bk.slt\cookies.txt[.doubleclick.net/]
Spyware:Cookie/RealMedia Not disinfected C:\Documents and Settings\Ryan C\My Documents\Temp\Profiles\default\f6c5d1bk.slt\cookies.txt[.realmedia.com/]
Spyware:Cookie/Tribalfusion Not disinfected C:\Documents and Settings\Ryan C\My Documents\Temp\Profiles\default\f6c5d1bk.slt\cookies.txt[.tribalfusion.com/]
Spyware:Cookie/DriveCleaner Not disinfected C:\Documents and Settings\Ryan C\My Documents\Temp\Profiles\default\f6c5d1bk.slt\cookies.txt[stats.drivecleaner.com/]
Spyware:Cookie/Advertising Not disinfected C:\Documents and Settings\Ryan C\My Documents\Temp\Profiles\default\f6c5d1bk.slt\cookies.txt[.advertising.com/]
Spyware:Cookie/DomainSponsor Not disinfected C:\Documents and Settings\Ryan C\My Documents\Temp\Profiles\default\f6c5d1bk.slt\cookies.txt[landing.domainsponsor.com/]
Spyware:Cookie/Casalemedia Not disinfected C:\Documents and Settings\Ryan C\My Documents\Temp\Profiles\default\f6c5d1bk.slt\cookies.txt[.casalemedia.com/]
Spyware:Cookie/YieldManager Not disinfected C:\Documents and Settings\Ryan C\My Documents\Temp\Profiles\default\f6c5d1bk.slt\cookies.txt[ad.yieldmanager.com/]
Spyware:Cookie/Searchportal Not disinfected C:\Documents and Settings\Ryan C\My Documents\Temp\Profiles\default\f6c5d1bk.slt\cookies.txt[searchportal.information.com/]
Spyware:Cookie/Mediaplex Not disinfected C:\Documents and Settings\Ryan C\My Documents\Temp\Profiles\default\f6c5d1bk.slt\cookies.txt[.mediaplex.com/]
Spyware:Cookie/Advertising Not disinfected C:\Documents and Settings\Ryan C\My Documents\Temp\Profiles\default\f6c5d1bk.slt\cookies.txt[.advertising.com/]
Spyware:Cookie/Zedo Not disinfected C:\Documents and Settings\Ryan C\My Documents\Temp\Profiles\default\f6c5d1bk.slt\cookies.txt[.zedo.com/]
Spyware:Cookie/Hitbox Not disinfected C:\Documents and Settings\Ryan C\My Documents\Temp\Profiles\default\f6c5d1bk.slt\cookies.txt[.hitbox.com/]
Spyware:Cookie/Linksynergy Not disinfected C:\Documents and Settings\Ryan C\My Documents\Temp\Profiles\default\f6c5d1bk.slt\cookies.txt[.linksynergy.com/]
Spyware:Cookie/Apmebf Not disinfected C:\Documents and Settings\Ryan C\My Documents\Temp\Profiles\default\f6c5d1bk.slt\cookies.txt[.apmebf.com/]
Spyware:Cookie/QkSrv Not disinfected C:\Documents and Settings\Ryan C\My Documents\Temp\Profiles\default\f6c5d1bk.slt\cookies.txt[.qksrv.net/]
Spyware:Cookie/Com.com Not disinfected C:\Documents and Settings\Ryan C\My Documents\Temp\Profiles\default\f6c5d1bk.slt\cookies.txt[.com.com/]
Spyware:Cookie/Go Not disinfected C:\Documents and Settings\Ryan C\My Documents\Temp\Profiles\default\f6c5d1bk.slt\cookies.txt[.go.com/]
Spyware:Cookie/WebPower Not disinfected C:\Documents and Settings\Ryan C\My Documents\Temp\Profiles\default\f6c5d1bk.slt\cookies.txt[.webpower.com/]
Spyware:Cookie/Com.com Not disinfected C:\Documents and Settings\Ryan C\My Documents\Temp\Profiles\default\f6c5d1bk.slt\cookies.txt[.com.com/]
Spyware:Cookie/Tradedoubler Not disinfected C:\Documents and Settings\Ryan C\My Documents\Temp\Profiles\default\f6c5d1bk.slt\cookies.txt[.tradedoubler.com/]
Spyware:Cookie/FastClick Not disinfected C:\Documents and Settings\Ryan C\My Documents\Temp\Profiles\default\f6c5d1bk.slt\cookies.txt[.fastclick.net/]
Spyware:Cookie/Valueclick Not disinfected C:\Documents and Settings\Ryan C\My Documents\Temp\Profiles\default\f6c5d1bk.slt\cookies.txt[.valueclick.com/]
Spyware:Cookie/Serving-sys Not disinfected C:\Documents and Settings\Ryan C\My Documents\Temp\Profiles\default\f6c5d1bk.slt\cookies.txt[.serving-sys.com/]
Spyware:Cookie/Traffic Marketplace Not disinfected C:\Documents and Settings\Ryan C\My Documents\Temp\Profiles\default\f6c5d1bk.slt\cookies.txt[.trafficmp.com/]
Spyware:Cookie/Maxserving Not disinfected C:\Documents and Settings\Ryan C\My Documents\Temp\Profiles\default\f6c5d1bk.slt\cookies.txt[.maxserving.com/]
Spyware:Cookie/PointRoll Not disinfected C:\Documents and Settings\Ryan C\My Documents\Temp\Profiles\default\f6c5d1bk.slt\cookies.txt[.ads.pointroll.com/]
Spyware:Cookie/Atwola Not disinfected C:\Documents and Settings\Ryan C\My Documents\Temp\Profiles\default\f6c5d1bk.slt\cookies.txt[.atwola.com/]
Spyware:Cookie/QuestionMarket Not disinfected C:\Documents and Settings\Ryan C\My Documents\Temp\Profiles\default\f6c5d1bk.slt\cookies.txt[.questionmarket.com/]
Spyware:Cookie/Bluestreak Not disinfected C:\Documents and Settings\Ryan C\My Documents\Temp\Profiles\default\f6c5d1bk.slt\cookies.txt[.bluestreak.com/]
Spyware:Cookie/Overture Not disinfected C:\Documents and Settings\Ryan C\My Documents\Temp\Profiles\default\f6c5d1bk.slt\cookies.txt[.perf.overture.com/]
Spyware:Cookie/Maxserving Not disinfected C:\Documents and Settings\Ryan C\My Documents\Temp\Profiles\default\f6c5d1bk.slt\cookies.txt[.maxserving.com/]
Spyware:Cookie/Findwhat Not disinfected C:\Documents and Settings\Ryan C\My Documents\Temp\Profiles\default\f6c5d1bk.slt\cookies.txt[.findwhat.com/]
Spyware:Cookie/bravenetA Not disinfected C:\Documents and Settings\Ryan C\My Documents\Temp\Profiles\default\f6c5d1bk.slt\cookies.txt[.bravenet.com/]
Virus:Trojan Horse Disinfected C:\Documents and Settings\Ryan C\My Documents\Temp\Profiles\default\f6c5d1bk.slt\Mail\inmail.tcsn.net\Inbox[~0009300.~]
Virus:Bck/Cidra.B Disinfected C:\Documents and Settings\Ryan C\My Documents\Temp\Profiles\default\f6c5d1bk.slt\Mail\inmail.tcsn.net\Inbox[p_usb.zip][usb_d2.exe]
Can anyone help?
Much appreciated and thank you before hand.
Logfile of HijackThis v1.99.1
Scan saved at 9:43:17 PM, on 2/2/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\system32\ssoftsrv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe
C:\Program Files\Common Files\Softwin\BitDefender Update Service\livesrv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb05.exe
C:\WINDOWS\system32\hphmon04.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\A4Tech\Mouse\Amoumain.exe
C:\Program Files\Softwin\BitDefender10\bdmcon.exe
C:\Program Files\Softwin\BitDefender10\bdagent.exe
C:\WINDOWS\system32\tbctray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Java\jre1.5.0_06\bin\jucheck.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
C:\Program Files\Softwin\BitDefender10\vsserv.exe
C:\PROGRA~1\MOZILLA.ORG\MOZILLA\MOZILLA.EXE
C:\Documents and Settings\Ryan C\Desktop\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\system32\hphmon04.exe
O4 - HKLM\..\Run: [HPHUPD04] "C:\Program Files\HP Photosmart 11\hphinstall\UniPatch\hphupd04.exe"
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [WheelMouse] C:\Program Files\A4Tech\Mouse\Amoumain.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [BDMCon] "C:\Program Files\Softwin\BitDefender10\bdmcon.exe" /reg
O4 - HKLM\..\Run: [BDAgent] "C:\Program Files\Softwin\BitDefender10\bdagent.exe"
O4 - HKLM\..\Run: [TraySantaCruz] C:\WINDOWS\system32\tbctray.exe
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\PROGRA~1\MOZILLA.ORG\MOZILLA\MOZILLA.EXE" -turbo
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_5 -reboot 1
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1134252507207
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: BitDefender Scan Server (bdss) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe" /service (file missing)
O23 - Service: BitDefender Desktop Update Service (LIVESRV) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Update Service\livesrv.exe" /service (file missing)
O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\system32\HPHipm11.exe
O23 - Service: Cryptainer service (ssoftservice) - Cypherix - C:\WINDOWS\SYSTEM32\ssoftsrv.exe
O23 - Service: BitDefender Virus Shield (VSSERV) - Unknown owner - C:\Program Files\Softwin\BitDefender10\vsserv.exe" /service (file missing)
O23 - Service: BitDefender Communicator (XCOMM) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe" /service (file missing)
The following is the log file from the Panda Scan.
Incident Status Location
Spyware:Cookie/PointRoll Not disinfected C:\Documents and Settings\Ryan C\Application Data\Mozilla\Profiles\default\f6c5d1bk.slt\cookies.txt[.ads.pointroll.com/]
Spyware:Cookie/bravenetA Not disinfected C:\Documents and Settings\Ryan C\Application Data\Mozilla\Profiles\default\f6c5d1bk.slt\cookies.txt[.bravenet.com/]
Spyware:Cookie/Com.com Not disinfected C:\Documents and Settings\Ryan C\Application Data\Mozilla\Profiles\default\f6c5d1bk.slt\cookies.txt[.com.com/]
Spyware:Cookie/Findwhat Not disinfected C:\Documents and Settings\Ryan C\Application Data\Mozilla\Profiles\default\f6c5d1bk.slt\cookies.txt[.findwhat.com/]
Spyware:Cookie/Go Not disinfected C:\Documents and Settings\Ryan C\Application Data\Mozilla\Profiles\default\f6c5d1bk.slt\cookies.txt[.go.com/]
Spyware:Cookie/Maxserving Not disinfected C:\Documents and Settings\Ryan C\Application Data\Mozilla\Profiles\default\f6c5d1bk.slt\cookies.txt[.maxserving.com/]
Spyware:Cookie/Overture Not disinfected C:\Documents and Settings\Ryan C\Application Data\Mozilla\Profiles\default\f6c5d1bk.slt\cookies.txt[.perf.overture.com/]
Spyware:Cookie/QkSrv Not disinfected C:\Documents and Settings\Ryan C\Application Data\Mozilla\Profiles\default\f6c5d1bk.slt\cookies.txt[.qksrv.net/]
Spyware:Cookie/QuestionMarket Not disinfected C:\Documents and Settings\Ryan C\Application Data\Mozilla\Profiles\default\f6c5d1bk.slt\cookies.txt[.questionmarket.com/]
Spyware:Cookie/RealMedia Not disinfected C:\Documents and Settings\Ryan C\Application Data\Mozilla\Profiles\default\f6c5d1bk.slt\cookies.txt[.realmedia.com/]
Spyware:Cookie/Serving-sys Not disinfected C:\Documents and Settings\Ryan C\Application Data\Mozilla\Profiles\default\f6c5d1bk.slt\cookies.txt[.serving-sys.com/]
Spyware:Cookie/Tribalfusion Not disinfected C:\Documents and Settings\Ryan C\Application Data\Mozilla\Profiles\default\f6c5d1bk.slt\cookies.txt[.tribalfusion.com/]
Spyware:Cookie/WebPower Not disinfected C:\Documents and Settings\Ryan C\Application Data\Mozilla\Profiles\default\f6c5d1bk.slt\cookies.txt[.webpower.com/]
Spyware:Cookie/YieldManager Not disinfected C:\Documents and Settings\Ryan C\Application Data\Mozilla\Profiles\default\f6c5d1bk.slt\cookies.txt[ad.yieldmanager.com/]
Spyware:Cookie/DomainSponsor Not disinfected C:\Documents and Settings\Ryan C\Application Data\Mozilla\Profiles\default\f6c5d1bk.slt\cookies.txt[landing.domainsponsor.com/]
Spyware:Cookie/Searchportal Not disinfected C:\Documents and Settings\Ryan C\Application Data\Mozilla\Profiles\default\f6c5d1bk.slt\cookies.txt[searchportal.information.com/]
Spyware:Cookie/DriveCleaner Not disinfected C:\Documents and Settings\Ryan C\Application Data\Mozilla\Profiles\default\f6c5d1bk.slt\cookies.txt[stats.drivecleaner.com/]
Virus:Trojan Horse Disinfected C:\Documents and Settings\Ryan C\Application Data\Mozilla\Profiles\default\f6c5d1bk.slt\Mail\inmail.tcsn.net\Inbox[~0009300.~]
Virus:Bck/Cidra.B Disinfected C:\Documents and Settings\Ryan C\Application Data\Mozilla\Profiles\default\f6c5d1bk.slt\Mail\inmail.tcsn.net\Inbox[p_usb.zip][usb_d2.exe]
Spyware:Cookie/Tribalfusion Not disinfected C:\Documents and Settings\Ryan C\Cookies\ryan_c@tribalfusion[1].txt
Spyware:Cookie/myaffiliateprogram Not disinfected C:\Documents and Settings\Ryan C\Cookies\ryan_c@www.myaffiliateprogram[2].txt
Spyware:Cookie/Atlas DMT Not disinfected C:\Documents and Settings\Ryan C\My Documents\Temp\Profiles\default\f6c5d1bk.slt\cookies.txt[.atdmt.com/]
Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\Ryan C\My Documents\Temp\Profiles\default\f6c5d1bk.slt\cookies.txt[.doubleclick.net/]
Spyware:Cookie/RealMedia Not disinfected C:\Documents and Settings\Ryan C\My Documents\Temp\Profiles\default\f6c5d1bk.slt\cookies.txt[.realmedia.com/]
Spyware:Cookie/Tribalfusion Not disinfected C:\Documents and Settings\Ryan C\My Documents\Temp\Profiles\default\f6c5d1bk.slt\cookies.txt[.tribalfusion.com/]
Spyware:Cookie/DriveCleaner Not disinfected C:\Documents and Settings\Ryan C\My Documents\Temp\Profiles\default\f6c5d1bk.slt\cookies.txt[stats.drivecleaner.com/]
Spyware:Cookie/Advertising Not disinfected C:\Documents and Settings\Ryan C\My Documents\Temp\Profiles\default\f6c5d1bk.slt\cookies.txt[.advertising.com/]
Spyware:Cookie/DomainSponsor Not disinfected C:\Documents and Settings\Ryan C\My Documents\Temp\Profiles\default\f6c5d1bk.slt\cookies.txt[landing.domainsponsor.com/]
Spyware:Cookie/Casalemedia Not disinfected C:\Documents and Settings\Ryan C\My Documents\Temp\Profiles\default\f6c5d1bk.slt\cookies.txt[.casalemedia.com/]
Spyware:Cookie/YieldManager Not disinfected C:\Documents and Settings\Ryan C\My Documents\Temp\Profiles\default\f6c5d1bk.slt\cookies.txt[ad.yieldmanager.com/]
Spyware:Cookie/Searchportal Not disinfected C:\Documents and Settings\Ryan C\My Documents\Temp\Profiles\default\f6c5d1bk.slt\cookies.txt[searchportal.information.com/]
Spyware:Cookie/Mediaplex Not disinfected C:\Documents and Settings\Ryan C\My Documents\Temp\Profiles\default\f6c5d1bk.slt\cookies.txt[.mediaplex.com/]
Spyware:Cookie/Advertising Not disinfected C:\Documents and Settings\Ryan C\My Documents\Temp\Profiles\default\f6c5d1bk.slt\cookies.txt[.advertising.com/]
Spyware:Cookie/Zedo Not disinfected C:\Documents and Settings\Ryan C\My Documents\Temp\Profiles\default\f6c5d1bk.slt\cookies.txt[.zedo.com/]
Spyware:Cookie/Hitbox Not disinfected C:\Documents and Settings\Ryan C\My Documents\Temp\Profiles\default\f6c5d1bk.slt\cookies.txt[.hitbox.com/]
Spyware:Cookie/Linksynergy Not disinfected C:\Documents and Settings\Ryan C\My Documents\Temp\Profiles\default\f6c5d1bk.slt\cookies.txt[.linksynergy.com/]
Spyware:Cookie/Apmebf Not disinfected C:\Documents and Settings\Ryan C\My Documents\Temp\Profiles\default\f6c5d1bk.slt\cookies.txt[.apmebf.com/]
Spyware:Cookie/QkSrv Not disinfected C:\Documents and Settings\Ryan C\My Documents\Temp\Profiles\default\f6c5d1bk.slt\cookies.txt[.qksrv.net/]
Spyware:Cookie/Com.com Not disinfected C:\Documents and Settings\Ryan C\My Documents\Temp\Profiles\default\f6c5d1bk.slt\cookies.txt[.com.com/]
Spyware:Cookie/Go Not disinfected C:\Documents and Settings\Ryan C\My Documents\Temp\Profiles\default\f6c5d1bk.slt\cookies.txt[.go.com/]
Spyware:Cookie/WebPower Not disinfected C:\Documents and Settings\Ryan C\My Documents\Temp\Profiles\default\f6c5d1bk.slt\cookies.txt[.webpower.com/]
Spyware:Cookie/Com.com Not disinfected C:\Documents and Settings\Ryan C\My Documents\Temp\Profiles\default\f6c5d1bk.slt\cookies.txt[.com.com/]
Spyware:Cookie/Tradedoubler Not disinfected C:\Documents and Settings\Ryan C\My Documents\Temp\Profiles\default\f6c5d1bk.slt\cookies.txt[.tradedoubler.com/]
Spyware:Cookie/FastClick Not disinfected C:\Documents and Settings\Ryan C\My Documents\Temp\Profiles\default\f6c5d1bk.slt\cookies.txt[.fastclick.net/]
Spyware:Cookie/Valueclick Not disinfected C:\Documents and Settings\Ryan C\My Documents\Temp\Profiles\default\f6c5d1bk.slt\cookies.txt[.valueclick.com/]
Spyware:Cookie/Serving-sys Not disinfected C:\Documents and Settings\Ryan C\My Documents\Temp\Profiles\default\f6c5d1bk.slt\cookies.txt[.serving-sys.com/]
Spyware:Cookie/Traffic Marketplace Not disinfected C:\Documents and Settings\Ryan C\My Documents\Temp\Profiles\default\f6c5d1bk.slt\cookies.txt[.trafficmp.com/]
Spyware:Cookie/Maxserving Not disinfected C:\Documents and Settings\Ryan C\My Documents\Temp\Profiles\default\f6c5d1bk.slt\cookies.txt[.maxserving.com/]
Spyware:Cookie/PointRoll Not disinfected C:\Documents and Settings\Ryan C\My Documents\Temp\Profiles\default\f6c5d1bk.slt\cookies.txt[.ads.pointroll.com/]
Spyware:Cookie/Atwola Not disinfected C:\Documents and Settings\Ryan C\My Documents\Temp\Profiles\default\f6c5d1bk.slt\cookies.txt[.atwola.com/]
Spyware:Cookie/QuestionMarket Not disinfected C:\Documents and Settings\Ryan C\My Documents\Temp\Profiles\default\f6c5d1bk.slt\cookies.txt[.questionmarket.com/]
Spyware:Cookie/Bluestreak Not disinfected C:\Documents and Settings\Ryan C\My Documents\Temp\Profiles\default\f6c5d1bk.slt\cookies.txt[.bluestreak.com/]
Spyware:Cookie/Overture Not disinfected C:\Documents and Settings\Ryan C\My Documents\Temp\Profiles\default\f6c5d1bk.slt\cookies.txt[.perf.overture.com/]
Spyware:Cookie/Maxserving Not disinfected C:\Documents and Settings\Ryan C\My Documents\Temp\Profiles\default\f6c5d1bk.slt\cookies.txt[.maxserving.com/]
Spyware:Cookie/Findwhat Not disinfected C:\Documents and Settings\Ryan C\My Documents\Temp\Profiles\default\f6c5d1bk.slt\cookies.txt[.findwhat.com/]
Spyware:Cookie/bravenetA Not disinfected C:\Documents and Settings\Ryan C\My Documents\Temp\Profiles\default\f6c5d1bk.slt\cookies.txt[.bravenet.com/]
Virus:Trojan Horse Disinfected C:\Documents and Settings\Ryan C\My Documents\Temp\Profiles\default\f6c5d1bk.slt\Mail\inmail.tcsn.net\Inbox[~0009300.~]
Virus:Bck/Cidra.B Disinfected C:\Documents and Settings\Ryan C\My Documents\Temp\Profiles\default\f6c5d1bk.slt\Mail\inmail.tcsn.net\Inbox[p_usb.zip][usb_d2.exe]
0