theatrechick: Virus and trojan infections
Hi...
I have the same problem on my computer! I'm trying to avoid having to re-format, so I'd love to get help on a "clean-up"...or any other suggestions...
I have the same problem on my computer! I'm trying to avoid having to re-format, so I'd love to get help on a "clean-up"...or any other suggestions...
0
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I've moved your post so you have your own thread. Easier to help you that way.
We'll get start on clean up, but first I'll need to see two logs please.
1. Click here to download HJTsetup.exe, and save it to your desktop.
- Double click on the HJTsetup.exe icon on your desktop.
- By default it will install to C:\Program Files\Hijack This.
- Continue to click Next in the setup dialogue boxes until you get to the "Select Addition Tasks" dialogue.
- Put a check by Create a desktop icon then click Next again.
- Continue to follow the rest of the prompts from there.
- At the final dialogue box click Finish and it will launch Hijack This.
- Click on the "Do a system scan and save a log file" button. It will scan and then ask you to save the log.
- Copy and paste the log here
DO NOT have HijackThis fix anything yet. Most of what it finds will be harmless or even required.2. I need to see another log from HijackThis.
- Run Hijackthis.
- Click on Open the Misc Tools section.
- Next click on Open uninstall manager.
- Press the Save list button.
- Save the file to your desktop, with the default name of uninstall_list
- Copy & Paste the entire contents of that file in your in your next post.
3. Please post the requested logs back here.Infections can change and fresh instructions will now need to be given. This topic is now closed, if you still require assistance then please start a new topic in the Spyware & Virus Removal Forum
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