internet help

soundTrack

all of a sudden, today, my internet became very slow and sometimes it doesnt work, so i did a network diagnostics test. how do i fix this?

Last diagnostic run time: 02/14/07 00:40:33 HTTP, HTTPS, FTP Diagnostic
HTTP, HTTPS, FTP connectivity

warn FTP (Passive): Error 12029 connecting to ftp.microsoft.com: A connection with the server could not be established
warn HTTP: Error 12029 connecting to [url]www.hotmail.com:[/url] A connection with the server could not be established
warn HTTPS: Error 12029 connecting to [url]www.passport.net:[/url] A connection with the server could not be established
warn HTTP: Error 12002 connecting to [url]www.microsoft.com:[/url] The operation timed out
info HTTPS: Successfully connected to www.microsoft.com.
error Could not make an HTTP connection.
error Could not make an FTP connection.
info Redirecting user to support call



DNS Client Diagnostic
DNS - Not a home user scenario

info Using Web Proxy: no
info Resolving name ok for ([url]www.microsoft.com):[/url] yes
No DNS servers

DNS failure




Gateway Diagnostic
Gateway

info The following proxy configuration is being used by IE: Automatically Detect Settings:Enabled Automatic Configuration Script: Proxy Server: Proxy Bypass list:
info Could not get proxy settings via the Automatic Proxy Configuration mechanism
info This computer has the following default gateway entry(ies): 192.168.1.1
info This computer has the following IP address(es): 192.168.1.100
info The default gateway is in the same subnet as this computer
info The default gateway entry is a valid unicast address
info The default gateway address was resolved via ARP in 1 try(ies)
info The default gateway was reached via ICMP Ping in 2 try(ies)
info TCP port 80 on host 207.46.198.30 was successfully reached
info The Internet host www.microsoft.com was successfully reached
info The default gateway is OK



IP Layer Diagnostic
Corrupted IP routing table

info The default route is valid
info The loopback route is valid
info The local host route is valid
info The local subnet route is valid
Invalid ARP cache entries

action The ARP cache has been flushed



IP Configuration Diagnostic
Invalid IP address

info Valid IP address detected: 192.168.1.100



Wireless Diagnostic
Wireless - Service disabled

Wireless - User SSID

Wireless - First time setup

Wireless - Radio off

Wireless - Out of range

Wireless - Hardware issue

Wireless - Novice user

Wireless - Ad-hoc network

Wireless - Less preferred

Wireless - 802.1x enabled

Wireless - Configuration mismatch

Wireless - Low SNR




WinSock Diagnostic
WinSock status

info All base service provider entries are present in the Winsock catalog.
info The Winsock Service provider chains are valid.
info Provider entry MSAFD Tcpip [TCP/IP] passed the loopback communication test.
info Provider entry MSAFD Tcpip [UDP/IP] passed the loopback communication test.
info Provider entry RSVP UDP Service Provider passed the loopback communication test.
info Provider entry RSVP TCP Service Provider passed the loopback communication test.
info Connectivity is valid for all Winsock service providers.



Network Adapter Diagnostic
Network location detection

info Using home Internet connection
Network adapter identification

info Network connection: Name=Local Area Connection, Device=Intel(R) PRO/100 VE Network Connection, MediaType=LAN, SubMediaType=LAN
info Network connection: Name=Internet Connection, Device=Internet Connection, MediaType=SHARED ACCESS HOST LAN, SubMediaType=NONE
info Ethernet connection selected
Network adapter status

info Network connection status: Connected



HTTP, HTTPS, FTP Diagnostic
HTTP, HTTPS, FTP connectivity

warn FTP (Passive): Error 12029 connecting to ftp.microsoft.com: A connection with the server could not be established
warn HTTPS: Error 12029 connecting to [url]www.passport.net:[/url] A connection with the server could not be established
warn FTP (Active): Error 12029 connecting to ftp.microsoft.com: A connection with the server could not be established
warn HTTP: Error 12029 connecting to [url]www.hotmail.com:[/url] A connection with the server could not be established
warn HTTP: Error 12002 connecting to [url]www.microsoft.com:[/url] The operation timed out
error Could not make an HTTP connection.
error Could not make an HTTPS connection.
error Could not make an FTP connection.

felix46

Maybe, your computer got infected with a virus. In my case when this happens, I reformat my computer and install a new Windows.

mtrox

^^^^whoa...slow down on that thought^^^^

Your computer and the router are communicating. You're getting an IP address from it in the same subnet. But...that test you posted tells you that you don't have DNS. In fact it looks like test succeed to an IP address, but not to any of the URL's.

Assuming this is Win 2000 or XP, go to Start> Run..., type cmd then hit "Enter". Then I don't care what that screen says, just type ipconfig /all and hit "Enter". You should see all of your network devices. Post back with the DNS server numbers for the one you are using to connect. According to the above it should be the one with the 192.168.1.100 address.

Then open a browser, highlight everything in the address bar and type this IP address, 216.109.118.66......no http stuff, no www. stuff, just the address and hit enter. Do you get to Yahoo?

humptydumpty

hi mtrox, i got the same prob as soundtrack. tried that last address there and yep, i got the yahoo page. where to next?

mtrox

Humpty,

1. Do you have some Internet Security Suite? Zone Alarm is famous for just blocking your DNS servers (I have yet to decipher the practicality of that one).
2. <O:p</O:pDo you just have one computer? If there are 2 or 3, do they all have the same symptom?<O:p</O:p
3. Assuming this is Win 2000 or XP, go to Start> Run..., type cmd then hit "Enter". Then I don't care what that screen says, just type ipconfig /all and hit "Enter". You should see all of your network devices. Post back with the DNS server numbers for the network adapter you are using to connect.

anjo-silencio

I have the same problem. I have six computers three with vista and three with xp, those with vista are connecting fine to the internet whereas those with xp not connecting to the internet. only connecting locally. I have a dsl modem which feeds a router which feeds a switch. All the xp systems freaked out the same day. I am not connecting to yahoo using the ip address you suggested, says the addressnot valid.

kryyst

Go into dos and type:
ping 4.2.2.1

it should come back with a response looking like:
Reply from 4.2.2.1: bytes=32 time=17ms TTL=54

then type:
ping -a 4.2.2.1

it should come back with a response of:
Pinging vnsc-pri.sys.gtei.net [4.2.2.1] with 32 bytes of data:
Reply from 4.2.2.1: bytes=32 time=16ms TTL=54

If it doesn't respond with the vnsc-pri.sys line then you are having dns issues. If none of the ping tests are working it's something else.