RE:new HP laptop problem cant log onto any accounts

halo2_godhalo2_god New York state
edited March 2007 in Hardware
Ok, well i have an HP laptop and a while ago it would crash randomley so i would just delte some stuff in same mode caus ei thought it was just running low on space. but yeterday i tried uploading a video to youtube.com and it wasnt working so i just turned my computer off and went to sleep and the next day i tried turning it on it would turn on just a blue screen would come up for a secon and than reset the computer right befor it shows users accounts. i figred out a way to frease it on blue screen and this is what is seys.


A problem has been detected and windows has been shutdown to prevent damage to you computer.

UNMOUNTABLE_BOOT_VOLUME

than it just basicaly seys to uninstal any new hardware or software recentley installed and at the bottem it seys

Technical information:

*** STOP: 0x000000ED (0x8254B900, 0xc000009c, 0x00000000, 0x00000000)

well than the computer restarts and does this process over and over again i tried safe mode but didnt work.


^^^this was my problem... it was fixed by you guys and girls, but a new problem occred some system CHKDSK problem so i would let it go threw at evry start up and then it would get stuk on step 2 of 3 and stay at 6% than it would say some stuff i dont remember. or i could cancle it befor the DSKCHK so than i tred it and one day and skipeing it didnt work so i tred what you told me to do last time... Put disk in than hit enter to load disk and than hit R for recovery then choose wich drive and than type chkdsk /r and it goes half way about and than continues to load windows XP i click my account type password starts to load and than that blue scree pops up.. my computer got worse and i hope there is a way to fix it cause i dont want to have to delete evry file and evry thing else. :( if your help works thanks lots.. il be comeing back to this every couple of hours for the next few days..... thank you:)

Comments

  • mtroxmtrox Minnesota
    edited March 2007
      halo,

      I’d do two things:
      1. Obviously there are problems with the file system, but before you do anything else you need to know if that drive is healthy...physically. On HP’s there is a hard drive diagnostic inside the BIOS. Click here to read about how to use it. It can also repair some software problems. If your drive fails any tests, stop using it now! Don't turn it on again till you try to get your data off.
      2. halo ya gotta use spell check and a little punctuation. I could barely read that.
    1. halo2_godhalo2_god New York state
      edited March 2007
      Both tests passed and they were ok. What should I do next? Should I run the Windows disk to see if there is anything I can repair?
    2. mtroxmtrox Minnesota
      edited March 2007
      halo,

      At least its healthy enough you can work with it. But I think you need to make some decisions. If your number 1 concern is the data, I’d save that first if you can.
      1. I’d spend $28 on an adapter that will turn any hard drive into a USB drive. This is what I mean. They really are pretty simple. Just plug everything together, and any XP box will detect it just like a flash drive. Then you can save anything you want…depending on the health of the drive.
      2. Then while you have the hard drive plugged into the USB of something healthy, do a full hard drive error check from the healthy computer. Just right click on the drive in My Computer, then Properties> Tools, then under Error-checking click the "Check Now" button, but make sure you check both boxes in the next window.
      3. If step two found and fixed drive errors, there is a chance you can boot back up now.
      4. If step one got back all your data, this is a good excuse to reload windows (with a complete reformat of course) and be done with it. But if you still want to try to save this install, or if the above idea didn’t work because the file system is too screwed up, put it back in your laptop and try TestDisk. It can fix some MBR/file system type problems as you’re having.
    3. halo2_godhalo2_god New York state
      edited March 2007
      Ok, so um take hard drive out of the computer than hook it up to an USB going into a extra hardrive than copy all files to it and try a system error check... well if thats what you want me to do i cant copy cause i cant log onto my account im talking to you by going on my desktop. And i have a really small hardrive. my PSP it has a 4GIG merrory stick Duo. but i can log on to my lasptop threw safe mode no internet tho.. So im not 100% sure what you mean. could you retype with specifics. cause im not smart with hardware at all i know a little command prompt with windows and some cool tricks but thats about it.
    4. mtroxmtrox Minnesota
      edited March 2007
      Yea you won't have to log on to do what I'm suggesting. If you get an IDE to USB adapter that handles 2.5 inch laptop drives and plug that into your USB port, it will show up in My Computer just like a flash drive. Have you used those? It will just be a list of files and you can copy them to your other computer. You don't log into the drive at all or start the operating system on the drive. You just copy the files. I've done this about 50-100 times. Never had a log in get in my way.

      Now I'm the one who needs some learning. What's a PSP 4GIG memory stick Duo?
    5. halo2_godhalo2_god New York state
      edited March 2007
      LoL, ok well a psp is a hand held gaming system made by sony:( its like the playstation 2. and a 4gig merory stick duo is like a hardrive were you save files for you games "save files" and or music, pics and videos. and a 4GIG merrmory card is 4 gigs its just called merrmory stick duo. and a psp stands for playstation portable. i have know idea how to run a flash drive or what kind of cble to use. i know a little net working like host and what not (by bridgeing in halo 2 "xboxlive" way to hard to discride bridgeing so dont ask unless you play halo 2 and want to know (its a way to cheat))
    6. halo2_godhalo2_god New York state
      edited March 2007
      Um, so exactly what do you want me to do?? Please tell with details :)
    7. mtroxmtrox Minnesota
      edited March 2007
      It's a little hard to give too many details. It depends a little. But you get that 2.5 IDE to USB adapter. Take your laptop hard drive out and plug it into the 2.5" receptacle on the adapter. Then you plug the USB plug of that adapter into another computer. You'll see a little bubble in the lower right that says it's installing. It will probably install two things, the IDE bridge adapter, then the hard drive that's plugged into it.

      When it's done you bring up My Computer and your hard drive will just show up like it's another drive inside the computer. This is the part where it's hard to give you much detail, but then you just click on that drive and all your files are in it.

      You can copy and paste all of them into the other computer. From there you have several options as to how you get save them elsewhere. But that will at least save your data.
    8. LincLinc Owner Detroit Icrontian
      edited March 2007
      1. Buy (assuming your hard drive is IDE and not SATA) (that's just an example - there's like 100 of them on NewEgg, or you can ask for a "2.5 inch USB hard drive enclosure" at any PC store)
      2. Take out your hard drive (probably need a screwdriver)
      3. Put in the enclosure
      4. Connect to another PC
      5. Copy files to the other computer
      You should take mtrox's suggestion to use punctuation and capitalization more seriously. It took me a good 15 minutes just to figure out what was going on in this thread. We're pretty easygoing but it does start to get annoying when you make us work harder to help you. :-/

      //edit: Hence why he replied while I was still trying to figure it all out
    9. halo2_godhalo2_god New York state
      edited March 2007
      Oh, yes this also happens

      My computer starts to load then it says

      Checking file system on C:
      The type of the file system is NTFS.

      One of your disks need to be checked for consistency.You
      may cancel the disk check , but it is strongly not recommended
      that you continue.
      Windows will now check the disk.

      CHKDSK is verifying files (stage 1 of 3)...
      File verification completed.
      CHKDSK is verifiying indexes (stage 2 of 3)...
      correcting error in index $O for file 22946.



      And it stay at this screen until i turn it off.

      But i can skip it and it starts up right after it seys all that boot up crap like press F8 to change log on options or what ever like that

      its gotten wose i think cause no it stops at a black screen it just started that in 6 mins ago.... :( ahhh
    10. halo2_godhalo2_god New York state
      edited March 2007
      Even with the windows repair disk in the disk drive, and the boot up disk option comes up. I hit enter then some text comes up that i cant read cause the line of text flashes then it just stays at this black screen. So im thinking of do the flash drive thing then deleting ever thing but i cant get into the system so how would i do that. Would i just use the flash drive to copy all my files to my desktop than after that finshes than i highlight all the files again and hit delete?
    11. mtroxmtrox Minnesota
      edited March 2007
      Yes, you don't hook your hard drive up to your sick laptop, you use the IDE to USB converter to hook it up to a healthy one. Then copy your files to the healthy computer.

      Then put your hard drive back in the laptop...you don't have to delete your stuff because you need to do a full reinstall with a reformat. The reformat gets you:
      1. A new file system. Since your hard drive diagnostics check out, your problems are probably in the file system and a reformat gives you a new one.
      2. And deletes all your files. You don't have to do that, a reformat does that.
    12. halo2_godhalo2_god New York state
      edited March 2007
      Ok what is an "IDE"? And im still kinda confused what helth thing would i hook up to my laptop. And how much money should this coast.
    13. mtroxmtrox Minnesota
      edited March 2007
      halo2_god wrote:
      Ok what is an "IDE"? And im still kinda confused what helth thing would i hook up to my laptop.

      halo I can't explain it any better than I have. I've said the same thing several times. If that's not good enough I can't do any better. Go out and buy one, you'll see how it works. If you don't: take it back and take your computer to Geek Squad.
      halo2_god wrote:
      And how much money should this coast.
      mtrox wrote:
      I’d spend $28 on an adapter that will turn any hard drive into a USB drive. This is what I mean.
    14. halo2_godhalo2_god New York state
      edited March 2007
      mtrox wrote:
      halo I can't explain it any better than I have. I've said the same thing several times. If that's not good enough I can't do any better. Go out and buy one, you'll see how it works. If you don't: take it back and take your computer to Geek Squad.

      Ok, and what local stores sell it (best buy, radio shack, pc ridchers, game stop, staples????? or do i have to specialy buy it???)
    15. mtroxmtrox Minnesota
      edited March 2007
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    16. halo2_godhalo2_god New York state
      edited March 2007
      Ummm, does it matter on the IDE cable cause i went to best buy and they didnt have any.. does it matter wich one i get off ebay?
    17. mtroxmtrox Minnesota
      edited March 2007
      Hmmmmm....probably OK on eBay but....unless you really want to save a couple bucks (and sometimes used stuff on eBay actually costs more than new), I don't know why you wouldn't just buy new. Try newegg. The one I showed above also had a SATA interface. But if you just want IDE to USB there are even cheaper ones there....like $20 kind of range.
    18. halo2_godhalo2_god New York state
      edited March 2007
      i found a cable for $$11.60 on ebay
    19. mtroxmtrox Minnesota
      edited March 2007
      Nice, probably be OK....there's just not a lot to go wrong with those. every time I say that I end up looking like an idiot.
    20. halo2_godhalo2_god New York state
      edited March 2007
      edit your post and delete what you said i dont want any bad luck lol.
    21. halo2_godhalo2_god New York state
      edited March 2007
      i got the ide cable in the mail. i have a usb 2.0 to ide cable and i was wondering what to do now.
    22. mtroxmtrox Minnesota
      edited March 2007
      halo2_god wrote:
      i got the ide cable in the mail. i have a usb 2.0 to ide cable and i was wondering what to do now.
      mtrox wrote:
      It's a little hard to give too many details. It depends a little. But you get that 2.5 IDE to USB adapter. Take your laptop hard drive out and plug it into the 2.5" receptacle on the adapter. Then you plug the USB plug of that adapter into another computer. You'll see a little bubble in the lower right that says it's installing. It will probably install two things, the IDE bridge adapter, then the hard drive that's plugged into it.

      When it's done you bring up My Computer and your hard drive will just show up like it's another drive inside the computer. This is the part where it's hard to give you much detail, but then you just click on that drive and all your files are in it.

      You can copy and paste all of them into the other computer. From there you have several options as to how you get save them elsewhere. But that will at least save your data.
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