res://shdoclc.dll/softAdmin.htm
res://shdoclc.dll/softAdmin.htm
I was away from my computer all morning. Came back to it, windows were changed around, and when I went to open I.E. 6 that is what came up in my URL.
I changed back to my normal home page. Ran spybot, fixed some errors in there, don't know what exactly they were. Rebooted, everything seems to be fine.
Although I did a search on the above and found this info, but coudln't find out exactly what the spyware was:
To remove the hijacker res://shdoclc.dll/softAdmin.htm, follow the instructions below.
IMPORTANT! Backup the registry before any changes are made. Click here for more information.
Start the registry editor. Go to Start > Run, type in regedit and click OK (the registry editor will open). Make sure you have backed up your registry before you begin.
Navigate in the left panel of the registry to:
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\
In the right panel of the registry, you should see a key that looks like this:
Default_Page_URL res://shdoclc.dll/softAdmin.htm
If the key exists, select it, right click, and choose Delete.
Exit the registry editor.
Reboot your computer.
This in fact is in my registry, I have not deleted it yet, because I'm not sure I should.
Any insight would be greatly appreciated, as I seem to be ok, but I'm a little leary right now that I'm not actually ok.
Thanks so much,
Lisa
I was away from my computer all morning. Came back to it, windows were changed around, and when I went to open I.E. 6 that is what came up in my URL.
I changed back to my normal home page. Ran spybot, fixed some errors in there, don't know what exactly they were. Rebooted, everything seems to be fine.
Although I did a search on the above and found this info, but coudln't find out exactly what the spyware was:
To remove the hijacker res://shdoclc.dll/softAdmin.htm, follow the instructions below.
IMPORTANT! Backup the registry before any changes are made. Click here for more information.
Start the registry editor. Go to Start > Run, type in regedit and click OK (the registry editor will open). Make sure you have backed up your registry before you begin.
Navigate in the left panel of the registry to:
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\
In the right panel of the registry, you should see a key that looks like this:
Default_Page_URL res://shdoclc.dll/softAdmin.htm
If the key exists, select it, right click, and choose Delete.
Exit the registry editor.
Reboot your computer.
This in fact is in my registry, I have not deleted it yet, because I'm not sure I should.
Any insight would be greatly appreciated, as I seem to be ok, but I'm a little leary right now that I'm not actually ok.
Thanks so much,
Lisa
0
This discussion has been closed.
Comments
I ran a Hijackthis log. This is it below. Thank you for your time in looking at it!
Lisa
Logfile of HijackThis v1.99.1
Scan saved at 7:31:40 AM, on 3/9/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\SAV\DefWatch.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\WINDOWS\system32\CBA\pds.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\PROGRA~1\Symantec\SYMANT~1\NSCTOP.EXE
C:\Program Files\Common Files\Symantec Shared\Reporting Agents\Win32\ReporterSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\SAV\Rtvscan.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\UltraVNC\WinVNC.exe
C:\Program Files\xpUnlimited\xputserver.exe
C:\WINDOWS\system32\ams_ii\hndlrsvc.exe
C:\WINDOWS\system32\MsgSys.EXE
C:\WINDOWS\system32\ams_ii\iao.exe
C:\WINDOWS\system32\cba\xfr.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\stsystra.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SAV\VPTray.exe
C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\issch.exe
C:\Program Files\Maxtor\Maxtor Quick Start\maxbackservice.exe
C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe
C:\Program Files\Maxtor\Maxtor Quick Start\msssort.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\Program Files\Common Files\AOL\1134046451\ee\AOLSoftware.exe
C:\Program Files\AWS\WeatherBug\Weather.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\Webshots\webshots.scr
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\AOL\1134046451\ee\aolsoftware.exe
c:\program files\common files\installshield\updateservice\isuspm.exe
C:\Program Files\Common Files\InstallShield\UpdateService\agent.exe
C:\Program Files\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://shdoclc.dll/softAdmin.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.americanmissionary.org/
R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\deSrcAs.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {4D25F921-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\deSrcAs.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SAV\VPTray.exe
O4 - HKLM\..\Run: [WinVNC] "C:\Program Files\UltraVNC\WinVNC.exe" -servicehelper
O4 - HKLM\..\Run: [ISUSScheduler] "C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\issch.exe" -start
O4 - HKLM\..\Run: [MaxBackSchedule] C:\Program Files\Maxtor\Maxtor Quick Start\maxbackservice.exe
O4 - HKLM\..\Run: [mxomssmenu] "C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe"
O4 - HKLM\..\Run: [mssSort] C:\Program Files\Maxtor\Maxtor Quick Start\msssort.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1134046451\ee\AOLSoftware.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe 1
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AdobeUpdateManager.exe" AcPro7_0_8 -reboot 1
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - Startup: AOL OpenRide.lnk = C:\Program Files\Common Files\AOL\Launch\aollaunch.exe
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: Adobe Acrobat Synchronizer.lnk = C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AdobeCollabSync.exe
O4 - Global Startup: High Impact eMail 4.0 Professional.lnk = C:\Program Files\High Impact eMail 4.0\SendBatchMails.exe
O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Open with ScanSoft PDF Converter 4.0 - res://C:\Program Files\ScanSoft\PDF Professional 4.0\cnvres_eng.dll /100
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: RaptisoftGameLoader - http://real.gamehouse.com/games/raptisoft/raptisoftgameloader.cab
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=58813
O16 - DPF: {0E0D50BC-E086-4E3A-B07D-C5C5869C0FFF} (Abx Control) - http://real.gamehouse.com/games/adventureball/abx.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2AF5BD25-90C5-4EEC-88C5-B44DC2905D8B} (DownloadManager Control) - http://download.akamaitools.com.edgesuite.net/dlmanager/test/site/test2/proxy-test-12141.cab
O16 - DPF: {2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} (MiniBugTransporterX Class) - http://wdownload.weatherbug.com/minibug/tricklers/AWS/MiniBugTransporter.cab?
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,99/mcinsctl.cab
O16 - DPF: {4FAE30E1-EE9C-477D-8D06-BF8D3429B60F} (WebIQ Technology Client) - http://webiq001.webiqonline.com/WebIQ/bin/WebIQ.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1125669680156
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1150718409750
O16 - DPF: {7F8C8173-AD80-4807-AA75-5672F22B4582} (ICSScanner Class) - http://download.zonelabs.com/bin/promotions/spywaredetector/ICSScanner37880.cab
O16 - DPF: {94B82441-A413-4E43-8422-D49930E69764} (TLIEFlashObj Class) - https://rtc4.webresponse.one.microsoft.com/media/xp/TLIEFlash.CAB
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/shared/mcgdmgr/1,0,0,26/mcgdmgr.cab
O16 - DPF: {CB50428B-657F-47DF-9B32-671F82AA73F7} (Photodex Presenter AX control) - http://www.photodex.com/pxplay.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.popcap.com/games/popcaploader_v6.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://allcoveredevents.webex.com/client/v_mywebex-t20sp30/event/ieatgpc.cab
O16 - DPF: {E7DBFB6C-113A-47CF-B278-F5C6AF4DE1BD} - http://download.abacast.com/download/files/abasetup160.cab
O16 - DPF: {F9F3920B-2F24-437A-A224-D49F0004A172} - http://www.net-viewer.com/dls/AutoInstall.exe
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com/activex/ractrl.cab?lmi=100
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = AMF.local
O17 - HKLM\Software\..\Telephony: DomainName = AMF.local
O17 - HKLM\System\CCS\Services\Tcpip\..\{0EDBAADB-7729-44EE-8C32-C7579223796A}: NameServer = 192.168.1.101
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = AMF.local
O17 - HKLM\System\CS1\Services\Tcpip\..\{0EDBAADB-7729-44EE-8C32-C7579223796A}: NameServer = 192.168.1.101
O20 - Winlogon Notify: GoToMyPC - C:\Program Files\Citrix\GoToMyPC\G2WinLogon.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\SAV\DefWatch.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: GoToMyPC - Unknown owner - C:\Program Files\Citrix\GoToMyPC\g2svc.exe" -service (file missing)
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Intel Alert Handler - LANDesk Software Ltd. - C:\WINDOWS\system32\ams_ii\hndlrsvc.exe
O23 - Service: Intel Alert Originator - LANDesk Software Ltd. - C:\WINDOWS\system32\ams_ii\iao.exe
O23 - Service: Intel File Transfer - LANDesk Software Ltd. - C:\WINDOWS\system32\cba\xfr.exe
O23 - Service: Intel PDS - LANDesk Software Ltd. - C:\WINDOWS\system32\CBA\pds.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Macromedia Licensing Service - Macromedia - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Symantec System Center Discovery Service (NSCTOP) - Symantec Corporation - C:\PROGRA~1\Symantec\SYMANT~1\NSCTOP.EXE
O23 - Service: Reporting Agents (Reporting) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Reporting Agents\Win32\ReporterSvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\SAV\Rtvscan.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
O23 - Service: VNC Server (winvnc) - Unknown owner - C:\Program Files\UltraVNC\WinVNC.exe" -service (file missing)
O23 - Service: XPUnlimited Terminal Server (xpu_tserver) - IPConsult BV - C:\Program Files\xpUnlimited\xputserver.exe
Please do the following...
1. Open HijackThis - Click the Do a system scan only button
- Check the following entries (below)
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://shdoclc.dll/softAdmin.htm
- Close ALL open windows (especially Internet Explorer!)
- Click Fix Checked
Close HiajckThis
2. I need to see another log from HijackThis.
- Run Hijackthis.
- Click on Open the Misc Tools section.
- Next click on Open uninstall manager.
- Press the Save list button.
- Save the file to your desktop, with the default name of uninstall_list
- Copy & Paste the entire contents of that file in your in your next post.
3. Please post a new HijackThis log, along with the Uninstall list.Thanks....Here is the uninstall-list
Abacast Client
Able2Extract Professional v3.0
Adobe Acrobat 8 Professional
Adobe Bridge 1.0
Adobe Common File Installer
Adobe Flash Player 9 ActiveX
Adobe Photoshop CS2
Adobe Photoshop Elements 2.0
Adobe Stock Photos 1.0
AMS
AMS
AOL Coach Version 1.0(Build:20040229.1 en)
AOL Registration
AOL Uninstaller (Choose which Products to Remove)
Apple Software Update
ATI Control Panel
ATI Display Driver
BCL WebContent
Chicken Invaders 2 - Christmas Edition
ClickArt Photo
CoffeeCup Flash Form Builder - Trial
CoffeeCup Free HTML Editor
CoffeeCup Website Color Schemer
Comcast PhotoShow Deluxe 4
CuteFTP 7 Professional
Dell Driver Reset Tool
Dell Photo AIO Printer 924
Dell Picture Studio v3.0
Dell Support 3.1
EarthLink setup files
EPSON Copy Utility
EPSON TWAIN 5
FastStone Capture 4.2
Google Earth
Google Toolbar for Internet Explorer
GoToMyPC
High Definition Audio Driver Package - KB835221
High Impact eMail 4.0
HijackThis 1.99.1
hp deskjet 9600 series
HP Memories Disc
HP Photo and Imaging 2.0 - Deskjet 9600 Series
Intel Matrix Storage Manager
Intel(R) PRO Network Connections Software v9.2.4.11
Intel(R) PROSafe for Wired Connections
Intel(R) PROSafe for Wired Connections
Internet Explorer Default Page
iTunes
J2SE Runtime Environment 5.0 Update 6
Jasc Paint Shop Photo Album 5
Jasc Paint Shop Pro Studio, Dell Editon
Learn2 Player (Uninstall Only)
LiveUpdate 3.0 (Symantec Corporation)
LiveUpdate Administration Utility
LogMeIn
Macromedia Contribute 3.11
Macromedia Dreamweaver 8
Macromedia Dreamweaver MX 2004
Macromedia Extension Manager
Macromedia Fireworks 8
Macromedia Fireworks MX 2004
Macromedia Flash 8
Macromedia Flash 8 Video Encoder
Macromedia Flash MX 2004
Macromedia Flash Player 8
Macromedia FreeHand MXa
Macromedia HomeSite+
Macromedia Shockwave Player
Maxtor Quick Start
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB886903)
Microsoft Office Live Meeting 2005
Microsoft Office Professional Edition 2003
Microsoft Plus! Digital Media Edition Installer
Microsoft Plus! Photo Story 2 LE
Microsoft Producer for Microsoft Office PowerPoint 2003
Microsoft Windows Server 2003 Guided Tour
Microsoft Windows Vista Upgrade Advisor
Mozilla Firefox (1.4.1)
MSXML 4.0 SP2 (KB927978)
Musicmatch for Windows Media Player
Musicmatch® Jukebox
Mystery Case Files - Huntsville
MyWay Search Assistant
Opera 9.02
Photodex Presenter
Picasa 2
PowerDVD 5.5
Qualxserve Service Agreement
QuickTime
RealPlayer Basic
Registry Mechanic 5.2
Reporting Agents (Symantec Corporation)
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893066)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB896688)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899588)
Security Update for Windows XP (KB899589)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB905915)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB908531)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912812)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913446)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB917159)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB918899)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925486)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928090)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929969)
SendPhotos Gold Eval
Sonic DLA
Sonic MyDVD LE
Sonic RecordNow Audio
Sonic RecordNow Copy
Sonic RecordNow Data
Sonic Update Manager
Spybot - Search & Destroy 1.4
StudioLine Photo Basic
SUPERAntiSpyware Free Edition
Symantec AntiVirus
Symantec System Center
Symantec System Center
SyncToy
TopStyle Lite (Version 3.0)
Trial DocSmartz v1.5
Trial PDF-File
UltraVNC v1.0.2
Update for Windows XP (KB894391)
Update for Windows XP (KB896727)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB931836)
ViaDuct -fx-
Viewpoint Manager (Remove Only)
Viewpoint Media Player
WeatherBug
WebCyberCoach 3.2 Dell
WebEx
WebIQ Client Software
Webshots Desktop
Westward
Windows Defender
Windows Defender Signatures
Windows Genuine Advantage v1.3.0254.0
Windows Installer 3.1 (KB893803)
Windows Media Format Runtime
Windows Media Player 10
Windows Media Player 10
Windows Vista Upgrade Advisor
Windows XP Hotfix - KB873333
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB890923
Windows XP Hotfix - KB893086
Here is the Hijack log:
Logfile of HijackThis v1.99.1
Scan saved at 1:26:11 PM, on 3/9/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\SAV\DefWatch.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\WINDOWS\system32\CBA\pds.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\PROGRA~1\Symantec\SYMANT~1\NSCTOP.EXE
C:\Program Files\Common Files\Symantec Shared\Reporting Agents\Win32\ReporterSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\SAV\Rtvscan.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\UltraVNC\WinVNC.exe
C:\Program Files\xpUnlimited\xputserver.exe
C:\WINDOWS\system32\ams_ii\hndlrsvc.exe
C:\WINDOWS\system32\MsgSys.EXE
C:\WINDOWS\system32\ams_ii\iao.exe
C:\WINDOWS\system32\cba\xfr.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\stsystra.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SAV\VPTray.exe
C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\issch.exe
C:\Program Files\Maxtor\Maxtor Quick Start\maxbackservice.exe
C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe
C:\Program Files\Maxtor\Maxtor Quick Start\msssort.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\Program Files\Common Files\AOL\1134046451\ee\AOLSoftware.exe
C:\Program Files\AWS\WeatherBug\Weather.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Webshots\webshots.scr
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
c:\program files\common files\aol\1134046451\ee\AOLOpenRide.exe
C:\Program Files\Common Files\AOL\1134046451\ee\aolsoftware.exe
C:\Program Files\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.americanmissionary.org/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SAV\VPTray.exe
O4 - HKLM\..\Run: [WinVNC] "C:\Program Files\UltraVNC\WinVNC.exe" -servicehelper
O4 - HKLM\..\Run: [ISUSScheduler] "C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\issch.exe" -start
O4 - HKLM\..\Run: [MaxBackSchedule] C:\Program Files\Maxtor\Maxtor Quick Start\maxbackservice.exe
O4 - HKLM\..\Run: [mxomssmenu] "C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe"
O4 - HKLM\..\Run: [mssSort] C:\Program Files\Maxtor\Maxtor Quick Start\msssort.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1134046451\ee\AOLSoftware.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe 1
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AdobeUpdateManager.exe" AcPro7_0_8 -reboot 1
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Startup: AOL OpenRide.lnk = C:\Program Files\Common Files\AOL\Launch\aollaunch.exe
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: Adobe Acrobat Synchronizer.lnk = C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AdobeCollabSync.exe
O4 - Global Startup: High Impact eMail 4.0 Professional.lnk = C:\Program Files\High Impact eMail 4.0\SendBatchMails.exe
O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Open with ScanSoft PDF Converter 4.0 - res://C:\Program Files\ScanSoft\PDF Professional 4.0\cnvres_eng.dll /100
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=58813
O16 - DPF: {0E0D50BC-E086-4E3A-B07D-C5C5869C0FFF} (Abx Control) - http://real.gamehouse.com/games/adventureball/abx.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2AF5BD25-90C5-4EEC-88C5-B44DC2905D8B} (DownloadManager Control) - http://download.akamaitools.com.edgesuite.net/dlmanager/test/site/test2/proxy-test-12141.cab
O16 - DPF: {2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} (MiniBugTransporterX Class) - http://wdownload.weatherbug.com/minibug/tricklers/AWS/MiniBugTransporter.cab?
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,99/mcinsctl.cab
O16 - DPF: {4FAE30E1-EE9C-477D-8D06-BF8D3429B60F} (WebIQ Technology Client) - http://webiq001.webiqonline.com/WebIQ/bin/WebIQ.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1125669680156
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1150718409750
O16 - DPF: {7F8C8173-AD80-4807-AA75-5672F22B4582} (ICSScanner Class) - http://download.zonelabs.com/bin/promotions/spywaredetector/ICSScanner37880.cab
O16 - DPF: {94B82441-A413-4E43-8422-D49930E69764} (TLIEFlashObj Class) - https://rtc4.webresponse.one.microsoft.com/media/xp/TLIEFlash.CAB
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/shared/mcgdmgr/1,0,0,26/mcgdmgr.cab
O16 - DPF: {CB50428B-657F-47DF-9B32-671F82AA73F7} (Photodex Presenter AX control) - http://www.photodex.com/pxplay.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.popcap.com/games/popcaploader_v6.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://allcoveredevents.webex.com/client/v_mywebex-t20sp30/event/ieatgpc.cab
O16 - DPF: {E7DBFB6C-113A-47CF-B278-F5C6AF4DE1BD} - http://download.abacast.com/download/files/abasetup160.cab
O16 - DPF: {F9F3920B-2F24-437A-A224-D49F0004A172} - http://www.net-viewer.com/dls/AutoInstall.exe
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com/activex/ractrl.cab?lmi=100
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = AMF.local
O17 - HKLM\Software\..\Telephony: DomainName = AMF.local
O17 - HKLM\System\CCS\Services\Tcpip\..\{0EDBAADB-7729-44EE-8C32-C7579223796A}: NameServer = 192.168.1.101
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = AMF.local
O17 - HKLM\System\CS1\Services\Tcpip\..\{0EDBAADB-7729-44EE-8C32-C7579223796A}: NameServer = 192.168.1.101
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: GoToMyPC - C:\Program Files\Citrix\GoToMyPC\G2WinLogon.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\SAV\DefWatch.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: GoToMyPC - Unknown owner - C:\Program Files\Citrix\GoToMyPC\g2svc.exe" -service (file missing)
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Intel Alert Handler - LANDesk Software Ltd. - C:\WINDOWS\system32\ams_ii\hndlrsvc.exe
O23 - Service: Intel Alert Originator - LANDesk Software Ltd. - C:\WINDOWS\system32\ams_ii\iao.exe
O23 - Service: Intel File Transfer - LANDesk Software Ltd. - C:\WINDOWS\system32\cba\xfr.exe
O23 - Service: Intel PDS - LANDesk Software Ltd. - C:\WINDOWS\system32\CBA\pds.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Macromedia Licensing Service - Macromedia - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Symantec System Center Discovery Service (NSCTOP) - Symantec Corporation - C:\PROGRA~1\Symantec\SYMANT~1\NSCTOP.EXE
O23 - Service: Reporting Agents (Reporting) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Reporting Agents\Win32\ReporterSvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\SAV\Rtvscan.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
O23 - Service: VNC Server (winvnc) - Unknown owner - C:\Program Files\UltraVNC\WinVNC.exe" -service (file missing)
O23 - Service: XPUnlimited Terminal Server (xpu_tserver) - IPConsult BV - C:\Program Files\xpUnlimited\xputserver.exe
Thanks!
Lisa
Please do the following...
1. Click Start > Run > type in appwiz.cpl and hit enter. From the list uninstall the following, if present:
MyWay Search Assistant
2. Open HijackThis
- Click the Do a system scan only button
- Check the following entries (below)
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.popcap.com/games/popcaploader_v6.cab
- Close ALL open windows (especially Internet Explorer!)
- Click Fix Checked
Close HiajckThis
3. Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update to the latest version...
Updating Java:
- Download the latest version of Java Runtime Environment (JRE) 6 .
- Click the "Download" button to the right.
- Check the box that says: "Accept License Agreement."
- The page will refresh.
- Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
- Close any programs you may have running - especially your web browser.
- Go to Start > Control Panel double-click on Add/Remove programs and remove the following...
- J2SE Runtime Environment 5.0 Update 6
- Reboot your computer once all Java components are removed.
- Then from your desktop double-click on jre-6-windows-i586.exe to install the newest version.
4. Please do an online scan with Panda ActiveScan- Once you are on the Panda site, click the Scan your PC button
- A new window will open...click the Check Now button
- Enter your Country
- Enter your State/Province
- Enter your e-mail address and click send
- Select either Home User or Company
- Click the big Scan Now button
- If it wants to install an ActiveX component allow it
- It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
- When download is complete, click on Local Disks to start the scan
- When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location.
Post the contents of the Panda scan report, along with a new HijackThis Log
this is the path under Hijackthis uninstall
MsiExec.exe /I{35BDEFF1-A610-4956-A00D-15453C116395}
However it doesn't show up anywhere in my Add/Remove progams
Off to do your other suggestions.....I can't keep saying thanks enough, lol, thanks
The Internet Explorer Default Page entry is nothing to worry about.
Cool, ok.....
I am running the Panda right now. I have a million files, so it is going to take a while. I will be leaving my computer at 3:00...1/2 an hour from now, but I will post the logs later on if it has not finished by then...
Do you need all the cookies that came up in the scan? When I got to paste, it takes up so many characters, and it would take forever for me to format it so it didn't, or I could do like 5 posts? lol What do you think?
Lisa
Logfile of HijackThis v1.99.1
Scan saved at 4:58:21 PM, on 3/9/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\SAV\DefWatch.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\WINDOWS\system32\CBA\pds.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\PROGRA~1\Symantec\SYMANT~1\NSCTOP.EXE
C:\Program Files\Common Files\Symantec Shared\Reporting Agents\Win32\ReporterSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\SAV\Rtvscan.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\UltraVNC\WinVNC.exe
C:\Program Files\xpUnlimited\xputserver.exe
C:\WINDOWS\system32\ams_ii\hndlrsvc.exe
C:\WINDOWS\system32\MsgSys.EXE
C:\WINDOWS\system32\ams_ii\iao.exe
C:\WINDOWS\system32\cba\xfr.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\stsystra.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SAV\VPTray.exe
C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\issch.exe
C:\Program Files\Maxtor\Maxtor Quick Start\maxbackservice.exe
C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe
C:\Program Files\Maxtor\Maxtor Quick Start\msssort.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\Program Files\Common Files\AOL\1134046451\ee\AOLSoftware.exe
C:\Program Files\AWS\WeatherBug\Weather.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Webshots\webshots.scr
c:\program files\common files\aol\1134046451\ee\AOLOpenRide.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\Program Files\Common Files\AOL\1134046451\ee\aolsoftware.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.americanmissionary.org/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SAV\VPTray.exe
O4 - HKLM\..\Run: [WinVNC] "C:\Program Files\UltraVNC\WinVNC.exe" -servicehelper
O4 - HKLM\..\Run: [ISUSScheduler] "C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\issch.exe" -start
O4 - HKLM\..\Run: [MaxBackSchedule] C:\Program Files\Maxtor\Maxtor Quick Start\maxbackservice.exe
O4 - HKLM\..\Run: [mxomssmenu] "C:\Program Files\Maxtor\OneTouch Status\maxmenumgr.exe"
O4 - HKLM\..\Run: [mssSort] C:\Program Files\Maxtor\Maxtor Quick Start\msssort.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1134046451\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe 1
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AdobeUpdateManager.exe" AcPro7_0_8 -reboot 1
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Startup: AOL OpenRide.lnk = C:\Program Files\Common Files\AOL\Launch\aollaunch.exe
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: Adobe Acrobat Synchronizer.lnk = C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AdobeCollabSync.exe
O4 - Global Startup: High Impact eMail 4.0 Professional.lnk = C:\Program Files\High Impact eMail 4.0\SendBatchMails.exe
O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Open with ScanSoft PDF Converter 4.0 - res://C:\Program Files\ScanSoft\PDF Professional 4.0\cnvres_eng.dll /100
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=58813
O16 - DPF: {0E0D50BC-E086-4E3A-B07D-C5C5869C0FFF} (Abx Control) - http://real.gamehouse.com/games/adventureball/abx.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2AF5BD25-90C5-4EEC-88C5-B44DC2905D8B} (DownloadManager Control) - http://download.akamaitools.com.edgesuite.net/dlmanager/test/site/test2/proxy-test-12141.cab
O16 - DPF: {2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} (MiniBugTransporterX Class) - http://wdownload.weatherbug.com/minibug/tricklers/AWS/MiniBugTransporter.cab?
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,99/mcinsctl.cab
O16 - DPF: {4FAE30E1-EE9C-477D-8D06-BF8D3429B60F} (WebIQ Technology Client) - http://webiq001.webiqonline.com/WebIQ/bin/WebIQ.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1125669680156
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1150718409750
O16 - DPF: {7F8C8173-AD80-4807-AA75-5672F22B4582} (ICSScanner Class) - http://download.zonelabs.com/bin/promotions/spywaredetector/ICSScanner37880.cab
O16 - DPF: {94B82441-A413-4E43-8422-D49930E69764} (TLIEFlashObj Class) - https://rtc4.webresponse.one.microsoft.com/media/xp/TLIEFlash.CAB
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/shared/mcgdmgr/1,0,0,26/mcgdmgr.cab
O16 - DPF: {CB50428B-657F-47DF-9B32-671F82AA73F7} (Photodex Presenter AX control) - http://www.photodex.com/pxplay.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://allcoveredevents.webex.com/client/v_mywebex-t20sp30/event/ieatgpc.cab
O16 - DPF: {E7DBFB6C-113A-47CF-B278-F5C6AF4DE1BD} - http://download.abacast.com/download/files/abasetup160.cab
O16 - DPF: {F9F3920B-2F24-437A-A224-D49F0004A172} - http://www.net-viewer.com/dls/AutoInstall.exe
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com/activex/ractrl.cab?lmi=100
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = AMF.local
O17 - HKLM\Software\..\Telephony: DomainName = AMF.local
O17 - HKLM\System\CCS\Services\Tcpip\..\{0EDBAADB-7729-44EE-8C32-C7579223796A}: NameServer = 192.168.1.101
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = AMF.local
O17 - HKLM\System\CS1\Services\Tcpip\..\{0EDBAADB-7729-44EE-8C32-C7579223796A}: NameServer = 192.168.1.101
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: GoToMyPC - C:\Program Files\Citrix\GoToMyPC\G2WinLogon.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\SAV\DefWatch.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: GoToMyPC - Unknown owner - C:\Program Files\Citrix\GoToMyPC\g2svc.exe" -service (file missing)
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Intel Alert Handler - LANDesk Software Ltd. - C:\WINDOWS\system32\ams_ii\hndlrsvc.exe
O23 - Service: Intel Alert Originator - LANDesk Software Ltd. - C:\WINDOWS\system32\ams_ii\iao.exe
O23 - Service: Intel File Transfer - LANDesk Software Ltd. - C:\WINDOWS\system32\cba\xfr.exe
O23 - Service: Intel PDS - LANDesk Software Ltd. - C:\WINDOWS\system32\CBA\pds.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Macromedia Licensing Service - Macromedia - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Symantec System Center Discovery Service (NSCTOP) - Symantec Corporation - C:\PROGRA~1\Symantec\SYMANT~1\NSCTOP.EXE
O23 - Service: Reporting Agents (Reporting) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Reporting Agents\Win32\ReporterSvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\SAV\Rtvscan.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
O23 - Service: VNC Server (winvnc) - Unknown owner - C:\Program Files\UltraVNC\WinVNC.exe" -service (file missing)
O23 - Service: XPUnlimited Terminal Server (xpu_tserver) - IPConsult BV - C:\Program Files\xpUnlimited\xputserver.exe
Your HijackThis log is clean, btw.
Thanks for the clean bill of health on the highjackthis log...
Panda Disinfected a number of Viruses that were in your Email.
Do you have any other problems or questions?
Thanks!
Interesting, since my corp symantec account should be taking care of this!
I did see this one:
Hacktool:Exploit/URLSpoof
Not disinfected Personal Folders\Sent Items\RE: Computer Virus
Any clue on this particular item, and what I should do? We recently went to Exchange, so i don't have a personals folder anymore in Outlook????
Thanks again for helping me. Great job!!!!!
Lisa
Glad I could be of assistance! The help you received here was free. Please read through some of these Prevention Tips that Short-Media offers.
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