Win32k.sys STOP Error

edited March 2007 in Hardware
Hey everyone, If anyone can help me out with this one it would be greatly appreciated.. So far, I've tried replacing RAM, and a Graphics Card, and also did a clean install of Windows XP Home..

This is the error I am getting...

Win32k.sys Address BF801826 Base at BF800000, DateStamp 43446a58

STOP : 0x0000008e (0x0000005, 0xBF801826, 0xEDD00CBC, 0x00000000)


Here's the system spec's

Processor
Model : Intel(R) Pentium(R) 4 CPU 2.80GHz
Speed : 2.79GHz
Cores per Processor : 1 Unit(s)
Threads per Core : 1 Unit(s)
Internal Data Cache : 16kB Synchronous, Write-Thru, 8-way set, 64 byte line size
L2 On-board Cache : 1MB ECC Synchronous, ATC, 8-way set, 64 byte line size, 2 lines per sector

Mainboard
Bus(es) : X-Bus AGP PCI IMB USB i2c/SMBus
MP Support : 1 Processor(s)
MP APIC : Yes
System BIOS : Dell Computer Corporation A12
System : Dell Computer Corporation Dimension 4600i
Mainboard : Dell Computer Corp. 0F4491
Total Memory : 511MB DDR-SDRAM

Chipset 1
Model : Dell Computer Corp 82865G/PE/P, 82848P DRAM Controller / Host-Hub Interface
Front Side Bus Speed : 4x 133MHz (532MHz data rate)
Total Memory : 512MB DDR-SDRAM
Memory Bus Speed : 2x 166MHz (332MHz data rate)

Video System
Monitor/Panel : Plug and Play Monitor
Adapter : NVIDIA GeForce FX 5200

Physical Storage Devices
Removable Drive : Floppy disk drive
Hard Disk : HDS722540VLAT20 (37GB)
CD-ROM/DVD : HL-DT-ST CD-RW GCE-8483B (CD 48X Rd, 48X Wr)
CD-ROM/DVD : JLMS DVD-ROM XJ-HD166 (CD 48X Rd) (DVD 6X Rd)


Peripherals
Serial/Parallel Port(s) : 2 COM / 1 LPT
Keyboard : Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse : PS/2 Compatible Mouse

MultiMedia Device(s)
Device : Sound Blaster Live! 24-bit

Communication Device(s)
Device : Intel(R) 537EP V9x DF PCI Modem

Power Management
AC Line Status : On-Line

Operating System(s)
Windows System : Microsoft Windows XP/2002 Home 5.01.2600 (Service Pack 2)

Network Services
Adapter : Intel(R) PRO/100 VE Network Connection

Comments

  • QCHQCH Ancient Guru Chicago Area - USA Icrontian
    edited March 2007
    At what point do you get the error? On install? On bootup? After windows loads up?
  • edited March 2007
    QCH2002 wrote:
    At what point do you get the error? On install? On bootup? After windows loads up?


    After windows is loaded, and its also sparatic, it does it more when running something that puts a load on the system.
  • KentigernKentigern Milton Keynes UK
    edited March 2007
    A few more questions for you, the more we know the easier it is to help.

    Have you checked Device Manager to see if anything is indicated as a problem component(s) - items flagged with yellow question marks or red "X"s?

    Are you running movies or video editing applications, when this occurs?
  • edited March 2007
    Kentigern wrote:
    A few more questions for you, the more we know the easier it is to help.

    Have you checked Device Manager to see if anything is indicated as a problem component(s) - items flagged with yellow question marks or red "X"s?

    Are you running movies or video editing applications, when this occurs?



    No, there are no problems in the device manager.. The program that it STOPS: on the most is when running Second Life.. It has also crashed while browsing the web, and checking yahoo email, but thats rare..
  • KentigernKentigern Milton Keynes UK
    edited March 2007
    Gothotta wrote:
    Mainboard
    Video System
    Monitor/Panel : Plug and Play Monitor
    Adapter : NVIDIA GeForce FX 5200

    Communication Device(s)
    Device : Intel(R) 537EP V9x DF PCI Modem

    If your problems started after you joined Second Life.

    It is quite possible that your graphic's card is just not powerful enough, for the Second Life environment.

    Please have a look here to check out the minimum specs,
    http://secondlife.com/corporate/sysreqs.php

    Please let us know how we can help you further :)
Sign In or Register to comment.