Trojan.LowZones lsasss.exe

MsJessicaDzMsJessicaDz Dallas, TX
edited April 2007 in Spyware & Virus Removal
:mad: Symantic found Trojan.LowZones - c:\windows\system32\lsasss.exe - unable to quarantine or delete. This is sucking the life out of me - YUCK!

Thanks for any help. Jessica

Logfile of HijackThis v1.99.1
Scan saved at 12:59:44 PM, on 3/15/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\WINDOWS\system32\PDFCreatorMessages.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\NWTRAY.EXE
C:\WINDOWS\system32\PELMICED.EXE
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\CASIO\Photo Loader\Plauto.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\MailWasher\MailWasher.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\newtemp\Desktop\HijackThis.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {7c3a098c-3b4f-44bf-808a-acf1af860696} - C:\WINDOWS\system32\msfdlg.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [PDFCreatorClient] C:\Program Files\JawsSystems\Jaws PDF Creator\PDFClient.exe
O4 - HKLM\..\Run: [NWTRAY] NWTRAY.EXE
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] PELMICED.EXE
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [Lexmark_X79-55] C:\WINDOWS\system32\lsasss.exe
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [2chkdsk] rundll32.exe "C:\WINDOWS\yaabxx.dll",setvm
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - Startup: MailWasherPro.lnk = C:\Program Files\MailWasher\MailWasher.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
O4 - Global Startup: AutoCAD Startup Accelerator.lnk = C:\Program Files\Common Files\Autodesk Shared\acstart16.exe
O4 - Global Startup: Photo Loader supervisory.lnk = C:\Program Files\CASIO\Photo Loader\Plauto.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.com/SnapfishActivia.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1173983420608
O20 - Winlogon Notify: msfdlg - C:\WINDOWS\SYSTEM32\msfdlg.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Autodesk Licensing Service - Autodesk, Inc. - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: PDFCreatorMessages - Global Graphics Software Ltd - C:\WINDOWS\system32\PDFCreatorMessages.exe
«1

Comments

  • Rahina-RescueRahina-Rescue Finland
    edited March 2007
    Hello MsJessicaDz! :smiles: My name is Rahina Rescue and i will be helping you here with your malware issues.

    Please download VundoFix.exe to your desktop
    • Double-click VundoFix.exe to run it.
    • Click the Scan for Vundo button.
    • Once it's done scanning, click the Remove Vundo button.
    • You will receive a prompt asking if you want to remove the files, click YES
    • Once you click yes, your desktop will go blank as it starts removing Vundo.
    • When completed, it will prompt that it will reboot your computer, click OK.
    • Please post the contents of C:\vundofix.txt and a new HiJackThis log in a reply to this thread.
    Note: It is possible that VundoFix encountered a file it could not remove. In this case, VundoFix will run on reboot, simply follow the above instructions starting from "Click the Scan for Vundo button" when VundoFix appears upon rebooting.
  • MsJessicaDzMsJessicaDz Dallas, TX
    edited March 2007
    VundoFix V6.2.4

    Checking Java version...

    Sun Java not detected
    Scan started at 7:59:47 AM 3/15/2007

    Listing files found while scanning....

    No infected files were found.


    Beginning removal...

    VundoFix V6.2.4

    Checking Java version...

    Sun Java not detected
    Scan started at 2:19:41 PM 3/15/2007

    Listing files found while scanning....

    No infected files were found.


    Beginning removal...

    ***********************************

    Logfile of HijackThis v1.99.1
    Scan saved at 2:30:01 PM, on 3/15/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
    C:\WINDOWS\system32\PDFCreatorMessages.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\NWTRAY.EXE
    C:\WINDOWS\system32\PELMICED.EXE
    C:\Program Files\Logitech\MouseWare\system\em_exec.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
    C:\Program Files\CASIO\Photo Loader\Plauto.exe
    C:\Program Files\WinZip\WZQKPICK.EXE
    C:\Program Files\MailWasher\MailWasher.exe
    C:\Documents and Settings\newtemp\Desktop\HijackThis.exe

    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: (no name) - {7c3a098c-3b4f-44bf-808a-acf1af860696} - C:\WINDOWS\system32\msfdlg.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
    O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
    O4 - HKLM\..\Run: [PDFCreatorClient] C:\Program Files\JawsSystems\Jaws PDF Creator\PDFClient.exe
    O4 - HKLM\..\Run: [NWTRAY] NWTRAY.EXE
    O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] PELMICED.EXE
    O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
    O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
    O4 - HKLM\..\Run: [Lexmark_X79-55] C:\WINDOWS\system32\lsasss.exe
    O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
    O4 - HKLM\..\Run: [2chkdsk] rundll32.exe "C:\WINDOWS\yaabxx.dll",setvm
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
    O4 - Startup: MailWasherPro.lnk = C:\Program Files\MailWasher\MailWasher.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
    O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
    O4 - Global Startup: AutoCAD Startup Accelerator.lnk = C:\Program Files\Common Files\Autodesk Shared\acstart16.exe
    O4 - Global Startup: Photo Loader supervisory.lnk = C:\Program Files\CASIO\Photo Loader\Plauto.exe
    O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.com/SnapfishActivia.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1173983420608
    O20 - Winlogon Notify: msfdlg - C:\WINDOWS\SYSTEM32\msfdlg.dll
    O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
    O23 - Service: Autodesk Licensing Service - Autodesk, Inc. - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
    O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
    O23 - Service: PDFCreatorMessages - Global Graphics Software Ltd - C:\WINDOWS\system32\PDFCreatorMessages.exe
  • Rahina-RescueRahina-Rescue Finland
    edited March 2007
    Hello MsJessicaDz! Sorry for the delay getting to you, i had a terrible fever and i went to sleep :/

    Please see Here to see how to show hidden files in windows.

    Please go to UploadMalware to upload a suspicious files for analysis.
    • Enter your username from this forum
    • Copy and paste the link to this thread
    • Browse for these filenames:

      C:\WINDOWS\system32\msfdlg.dll
      C:\WINDOWS\yaabxx.dll

    • In the comments, please mention that I asked you to upload this file
    • Click on Send File

    Let me know when you have done this.
  • MsJessicaDzMsJessicaDz Dallas, TX
    edited March 2007
    Sorry you're not feeling well and thanks for getting back to me anyway. Also I'm having to use a different PC to post, mine is not letting me log in to Short-Media... Bla!

    Your file (msfdlg.dll) was successfully submitted.
    Your file (yaabxx.dll) was successfully submitted.
  • Rahina-RescueRahina-Rescue Finland
    edited March 2007
    You should print these instructions or save these to a text file. Follow these instructions carefully.
    • Double-click VundoFix.exe to run it.
    • You will receive a message saying Vundofix will close and re-open in a minute or less. Click OK.
    • When VundoFix re-opens, click Scan for Vundo button.
    • Once the scan is complete, right-click inside the listbox (white box) and click Add more files?
    • Copy & paste the 4 entries below into the top 2 boxes:

      C:\WINDOWS\yaabxx.dll
      C:\WINDOWS\system32\xxbaay.*

      C:\WINDOWS\SYSTEM32\msfdlg.dll
      C:\WINDOWS\SYSTEM32\gldfsm.*

    • Click Add Files and click Close Window.
    • Click the Remove Vundo button.
    • You will receive a prompt asking if you want to remove the files, click YES.
    • Once you click yes, your desktop will go blank as it starts removing Vundo.
    • When completed, it will prompt that it will shutdown your computer, click OK.
    • Turn your computer back on.
    • Please post the contents of C:\vundofix.txt and a fresh HiJackThis log, from normal mode.

    ______

    We Have to move Hijackthis to it's own folder because In it's current location, we'll lose both the program and the backups it creates. These backups are important in case we need to restore any 'fixed' entry(s) later

    Click START>My Computer >right click Local Disk (usually (C:) for most people)>Explore.
    Right click an open area in the main panel.
    Select New > Folder.
    Type in HJT & press Enter

    Now We have Created C:\HJT\ folder. Put your HijackThis.exe there.

    ______


    Now Please Open AVG AntiSpyware.
    • On the main screen under Your Computer's security.
      • Click on Change state next to Resident shield. It should now change to inactive.
      • Click on Change state next to Automatic updates. It should now change to inactive.
      • Next to Last Update, click on Update now. (You will need an active internet connection to perform this)
      • Wait until you see the Update succesfull message.
    • Right-click the AVG Anti-Spyware Tray Icon and uncheck Start with Windows.
    • Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.
    If you are having problems with the updater, you can use this link to manually update ewido.
    AVG Anti-Spyware manual updates.
    Download the Full database to your Desktop or to your usual Download Folder and install it by double clicking the file. Make sure that AVG Anti-Spyware is closed before installing the update.


    ______

    Download ATF Cleaner by Atribune to your desktop.
    Do NOT run yet.

    Restart your computer to the safe mode:
    • Restart your computer
    • Start tapping the F8 key when the computer restarts.
    • When the start menu opens, choose Safe mode
    • Press Enter. The computer then begins to start in Safe mode.

    ______


    Run ATF Cleaner
      Under
    Main choose: Select All
    Click the Empty Selected button.
    If you use Firefox browser
      Click
    Firefox at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    If you use Opera browser
      Click
    Opera at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    Click Exit on the Main menu to close the program.

    ______


    Please open HiJackThis and scan. Check the boxes next to all the entries listed below

    O2 - BHO: (no name) - {7c3a098c-3b4f-44bf-808a-acf1af860696} - C:\WINDOWS\system32\msfdlg.dll
    O4 - HKLM\..\Run: [Lexmark_X79-55] C:\WINDOWS\system32\lsasss.exe
    O4 - HKLM\..\Run: [2chkdsk] rundll32.exe "C:\WINDOWS\yaabxx.dll",setvm
    O20 - Winlogon Notify: msfdlg - C:\WINDOWS\SYSTEM32\msfdlg.dll


    Now close all windows other than HiJackThis, then click Fix Checked. Close HiJackThis

    ______


    Next, Please open up Notepad and copy all of the items in the code box below.
    Change the "Save As Type" to "All Files". Save it as fixthis.bat on your Desktop
    @echo off
    attrib -s -r -h "C:\WINDOWS\system32\lsasss.exe"
    del /q "C:\WINDOWS\system32\lsasss.exe"
    attrib -s -r -h "C:\WINDOWS\yaabxx.dll"
    del /q "C:\WINDOWS\yaabxx.dll"
    attrib -s -r -h "C:\WINDOWS\SYSTEM32\msfdlg.dll"
    del /q "C:\WINDOWS\SYSTEM32\msfdlg.dll"
    quit

    double click on fixthis.bat.
    A window will open and close this is normal.

    ______


    Close ALL open Windows / Programs / Folders. Please start AVG Anti-Spyware and run a full scan.
    • Click on Scanner on the toolbar.
    • Click on the Settings tab.
      • Under How to act?
        • Click on Recommended Action and choose Quarantine from the popup menu.
      • Under How to scan?
        • All checkboxes should be ticked.
      • Under Possibly unwanted software:
        • All checkboxes should be ticked.
      • Under Reports:
        • Select Automatically generate report after every scan and uncheck Only if threats were found.
      • Under What to scan?
        • Select Scan every file.
    • Click on the Scan tab.
    • Click on Complete System Scan to start the scan process.
    • Let the program scan the machine.
    • When the scan has finished, follow the instructions below.
      IMPORTANT : Don't click on the "Save Scan Report" button before you did hit the "Apply all Actions" button.
      • Make sure that Set all elements to: shows Quarantine (1), if not click on the link and choose Quarantine from the popup menu. (2)
      • At the bottom of the window click on the Apply all Actions button. (3)
        scanavgjk2.jpg
    • When done, click the Save Scan Report button. (4)
      • Click the Save Report as button.
      • Save the report to your Desktop.
    • Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.
    Reboot in Normal Mode.

    ================

    When you're ready, please post the following logs to here:
    - AVG's report
    - a fresh HijackThis log
  • Rahina-RescueRahina-Rescue Finland
    edited March 2007
    How is it going MsJessicaDz.
  • MsJessicaDzMsJessicaDz Dallas, TX
    edited March 2007
    This is my work PC so I was out for the weekend. I've printed the above info and will get back to you with any questions or w/new reports to post. -Jessica
  • MsJessicaDzMsJessicaDz Dallas, TX
    edited March 2007
    Have completed first step - see reports below; will continue w/instructions.

    ******************************************
    VundoFix V6.2.4

    Checking Java version...

    Sun Java not detected
    Scan started at 7:50:57 AM 3/19/2007

    Listing files found while scanning....

    No infected files were found.


    Beginning removal...

    Performing Repairs to the registry.
    Done!

    *******************************************
    Logfile of HijackThis v1.99.1
    Scan saved at 8:06:16 AM, on 3/19/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
    C:\WINDOWS\system32\PDFCreatorMessages.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\wscntfy.exe
    C:\WINDOWS\system32\NWTRAY.EXE
    C:\WINDOWS\system32\PELMICED.EXE
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Logitech\MouseWare\system\em_exec.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
    C:\Program Files\CASIO\Photo Loader\Plauto.exe
    C:\Program Files\WinZip\WZQKPICK.EXE
    C:\WINDOWS\system32\Explorer.exe
    C:\Documents and Settings\newtemp\Desktop\HijackThis.exe

    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: (no name) - {7c3a098c-3b4f-44bf-808a-acf1af860696} - C:\WINDOWS\system32\msfdlg.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
    O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
    O4 - HKLM\..\Run: [PDFCreatorClient] C:\Program Files\JawsSystems\Jaws PDF Creator\PDFClient.exe
    O4 - HKLM\..\Run: [NWTRAY] NWTRAY.EXE
    O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] PELMICED.EXE
    O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
    O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
    O4 - HKLM\..\Run: [Lexmark_X79-55] C:\WINDOWS\system32\lsasss.exe
    O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
    O4 - HKLM\..\Run: [2chkdsk] rundll32.exe "C:\WINDOWS\sstsss.dll",setvm
    O4 - HKLM\..\Run: [IESet] IExplorer.dll .dbt
    O4 - HKLM\..\RunServices: [IESet] IExplorer.dll .dbt
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [IESet] IExplorer.dll .dbt
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
    O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
    O4 - Global Startup: AutoCAD Startup Accelerator.lnk = C:\Program Files\Common Files\Autodesk Shared\acstart16.exe
    O4 - Global Startup: Photo Loader supervisory.lnk = C:\Program Files\CASIO\Photo Loader\Plauto.exe
    O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.com/SnapfishActivia.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1173983420608
    O20 - Winlogon Notify: msfdlg - C:\WINDOWS\SYSTEM32\msfdlg.dll
    O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
    O23 - Service: Autodesk Licensing Service - Autodesk, Inc. - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
    O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
    O23 - Service: PDFCreatorMessages - Global Graphics Software Ltd - C:\WINDOWS\system32\PDFCreatorMessages.exe
  • Rahina-RescueRahina-Rescue Finland
    edited March 2007
    Please post the Logs when you are done with all steps.
  • MsJessicaDzMsJessicaDz Dallas, TX
    edited March 2007
    PC moving better and able to log-in at short-media now. :)

    AVG Anti-Spyware - Scan Report

    + Created at: 9:44:27 AM 3/19/2007

    + Scan result:



    C:\HJT\backups\backup-20070319-085742-655.dll -> Trojan.Agent.agv : Cleaned with backup (quarantined).
    C:\System Volume Information\_restore{D9070E85-D3D3-4D37-94D8-33B6B791E1A6}\RP72\A0015261.dll -> Trojan.Agent.agv : Cleaned with backup (quarantined).
    C:\System Volume Information\_restore{D9070E85-D3D3-4D37-94D8-33B6B791E1A6}\RP76\A0015275.dll -> Trojan.Agent.agv : Cleaned with backup (quarantined).
    C:\System Volume Information\_restore{D9070E85-D3D3-4D37-94D8-33B6B791E1A6}\RP76\A0015276.dll -> Trojan.Agent.agv : Cleaned with backup (quarantined).
    C:\System Volume Information\_restore{D9070E85-D3D3-4D37-94D8-33B6B791E1A6}\RP76\A0015299.dll -> Trojan.Agent.agv : Cleaned with backup (quarantined).
    C:\WINDOWS\system32\msfdlg.dll -> Trojan.Agent.agv : Cleaned with backup (quarantined).
    C:\WINDOWS\yaxyab.dll -> Trojan.Agent.agv : Cleaned with backup (quarantined).


    ::Report end


    *****************************************
    Logfile of HijackThis v1.99.1
    Scan saved at 10:02:00 AM, on 3/19/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
    C:\WINDOWS\system32\PDFCreatorMessages.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\wscntfy.exe
    C:\WINDOWS\system32\NWTRAY.EXE
    C:\WINDOWS\system32\PELMICED.EXE
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Logitech\MouseWare\system\em_exec.exe
    C:\Program Files\CASIO\Photo Loader\Plauto.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\WinZip\WZQKPICK.EXE
    C:\WINDOWS\NOTEDAD.EXE
    C:\HJT\HijackThis.exe

    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: (no name) - {7c3a098c-3b4f-44bf-808a-acf1af860696} - C:\WINDOWS\system32\msfdlg.dll (file missing)
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
    O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
    O4 - HKLM\..\Run: [PDFCreatorClient] C:\Program Files\JawsSystems\Jaws PDF Creator\PDFClient.exe
    O4 - HKLM\..\Run: [NWTRAY] NWTRAY.EXE
    O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] PELMICED.EXE
    O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
    O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
    O4 - HKLM\..\Run: [IESet] IExplorer.dll .dbt
    O4 - HKLM\..\RunServices: [IESet] IExplorer.dll .dbt
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [IESet] IExplorer.dll .dbt
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
    O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
    O4 - Global Startup: AutoCAD Startup Accelerator.lnk = C:\Program Files\Common Files\Autodesk Shared\acstart16.exe
    O4 - Global Startup: Photo Loader supervisory.lnk = C:\Program Files\CASIO\Photo Loader\Plauto.exe
    O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.com/SnapfishActivia.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1173983420608
    O20 - Winlogon Notify: msfdlg - msfdlg.dll (file missing)
    O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
    O23 - Service: Autodesk Licensing Service - Autodesk, Inc. - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
    O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
    O23 - Service: PDFCreatorMessages - Global Graphics Software Ltd - C:\WINDOWS\system32\PDFCreatorMessages.exe
  • Rahina-RescueRahina-Rescue Finland
    edited March 2007
    Nice to hear that thing are running better, we still have few things to do :)

    Copy all the text below into a blank Notepad file and save it to the desktop as find.bat and make sure the Save As type is set to All Files.
    dir \IExplorer.dll /a h /s > File.txt

    Double-click find.bat, wait for the dos window to close and file.txt will appear on the desktop.

    Please post the contents of file.txt in the next reply. :)

    __________

    Please open HiJackThis and scan. Check the boxes next to all the entries listed below

    O2 - BHO: (no name) - {7c3a098c-3b4f-44bf-808a-acf1af860696} - C:\WINDOWS\system32\msfdlg.dll (file missing)
    O20 - Winlogon Notify: msfdlg - msfdlg.dll (file missing)


    Now close all windows other than HiJackThis, then click Fix Checked. Close HiJackThis


    __________

    Download CCleaner If you don't want the Yahoo toolbar, be sure to UNcheck that option when installing the software or update.

    Instructions for using CCleaner:
    1. Launch CCleaner and under Options > Advanced > UNcheck "Only delete files in Windows Temp folder older than 48 hours".
    2. A pop up box will appear advising this process will permanently delete files from your system.
    3. To protect logon cookies that you wish to retain, under Options > Cookies. Select and using the arrow move those cookies to the "Cookies to keep" column.
    4. Then select the items you wish to clean up.
      1. In the Windows Tab:
        • Clean all entries in the "Internet Explorer" section.
        • Clean all the entries in the "Windows Explorer" section.
        • Clean all entries in the "System" section.
        • Clean all entries in the "Advanced" section.
        • Clean any others that you choose.
      2. In the Applications Tab:
        • Clean all in the Firefox/Mozilla section if you use it.
        • Clean all in the Opera section if you use it.
        • Clean Sun Java in the Internet Section.
        • Please UNcheck "Utilities" (i.e., Ad-Aware, ewido and other security program logs.)
    5. Click the "Run Cleaner" button and it will scan and clean your system.
    6. Click exit.
    7. Shutdown/restart the computer.

    __________

    Please do an online scan with Kaspersky Online Scanner. You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
    • The program will launch and then start to download the latest definition files.
    • Once the scanner is installed and the definitions downloaded, click Next.
    • Now click on Scan Settings
    • In the scan settings make sure that the following are selected:

      o Scan using the following Anti-Virus database:

      + Extended (If available otherwise Standard)

      o Scan Options:

      + Scan Archives
      + Scan Mail Bases
    • Click OK
    • Now under select a target to scan select My Computer
    • The scan will take a while so be patient and let it run. Once the scan is complete it will display if your system has been infected.
    • Now click on the Save as Text button
    • Save the file to your desktop.
    • Copy and paste that information in your next post.

    How are things running now :) ?
  • MsJessicaDzMsJessicaDz Dallas, TX
    edited March 2007
    PC still running much better, have been able to get work done even w/scan running in the background and I haven't recieved any more infected warnings today at all. Here are the latest requested reports below. Kaspersky did take a long time and I checked my local hard drives 'C & D' instead of 'My Computer' since I'm connected to the office server it would have taken forever.

    ***************************
    File.txt
    Volume in drive C has no label.
    Volume Serial Number is BCC8-8623

    KASPERSKY ONLINE SCANNER REPORT
    Monday, March 19, 2007 2:13:19 PM
    Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
    Kaspersky Online Scanner version: 5.0.93.0
    Kaspersky Anti-Virus database last update: 19/03/2007
    Kaspersky Anti-Virus database records: 283358

    Scan Settings:
    Scan using the following antivirus database: extended
    Scan Archives: true
    Scan Mail Bases: true

    Scan Target - Folders:
    C:\
    D:\

    Scan Statistics:
    Total number of scanned objects: 52862
    Number of viruses found: 3
    Number of infected objects: 36
    Number of suspicious objects: 0
    Duration of the scan process: 01:26:17

    Infected Object Name / Virus Name / Last Action
    C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\01080000.VBN Infected: Trojan-Downloader.Win32.Agent.bjk skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\01380000.VBN Infected: Trojan-Downloader.Win32.Agent.bjk skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\01380001.VBN Infected: Trojan.Win32.Agent.agv skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\01A80000.VBN Infected: Trojan-Downloader.Win32.Agent.bjk skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\01AC0000.VBN Infected: Trojan.Win32.Agent.agv skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\01B00000.VBN Infected: Trojan.Win32.Agent.agv skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\01C80000.VBN Infected: Trojan.Win32.Agent.agv skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\01D00000.VBN Infected: Trojan-Downloader.Win32.Agent.bjk skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\01DC0000.VBN Infected: Trojan-Downloader.Win32.Agent.awf skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\01DC0001.VBN Infected: Trojan-Downloader.Win32.Agent.awf skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\01DC0002.VBN Infected: Trojan-Downloader.Win32.Agent.awf skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\01DC0003.VBN Infected: Trojan-Downloader.Win32.Agent.awf skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\02040000.VBN Infected: Trojan-Downloader.Win32.Agent.awf skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\054C0000.VBN Infected: Trojan-Downloader.Win32.Agent.awf skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\054C0001.VBN Infected: Trojan-Downloader.Win32.Agent.bjk skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\054C0002.VBN Infected: Trojan-Downloader.Win32.Agent.bjk skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\054C0003.VBN Infected: Trojan.Win32.Agent.agv skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\054C0004.VBN Infected: Trojan.Win32.Agent.agv skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\0DA80000.VBN Infected: Trojan-Downloader.Win32.Agent.awf skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\0DA80001.VBN Infected: Trojan-Downloader.Win32.Agent.awf skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\0EF00000.VBN Infected: Trojan-Downloader.Win32.Agent.awf skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\0EF00001.VBN Infected: Trojan-Downloader.Win32.Agent.awf skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\0EF00002.VBN Infected: Trojan-Downloader.Win32.Agent.awf skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\0EF00003.VBN Infected: Trojan-Downloader.Win32.Agent.awf skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\0EF00004.VBN Infected: Trojan-Downloader.Win32.Agent.awf skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\0EF00005.VBN Infected: Trojan-Downloader.Win32.Agent.awf skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\0EF00006.VBN Infected: Trojan-Downloader.Win32.Agent.awf skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\0EF00007.VBN Infected: Trojan-Downloader.Win32.Agent.awf skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\0EF00008.VBN Infected: Trojan-Downloader.Win32.Agent.awf skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\0EF00009.VBN Infected: Trojan-Downloader.Win32.Agent.awf skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\0EF0000A.VBN Infected: Trojan-Downloader.Win32.Agent.awf skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\0EF0000B.VBN Infected: Trojan-Downloader.Win32.Agent.awf skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\0EF0000C.VBN Infected: Trojan-Downloader.Win32.Agent.awf skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\0EF0000D.VBN Infected: Trojan-Downloader.Win32.Agent.awf skipped
    C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
    C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
    C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
    C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
    C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
    C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
    C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
    C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
    C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
    C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
    C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
    C:\Documents and Settings\newtemp\Application Data\Autodesk\WebServices\ws_CommCntr_20070319_0.log Object is locked skipped
    C:\Documents and Settings\newtemp\Cookies\index.dat Object is locked skipped
    C:\Documents and Settings\newtemp\Local Settings\Application Data\Autodesk\AutoCAD 2005\R16.1\enu\hardcopy.log Object is locked skipped
    C:\Documents and Settings\newtemp\Local Settings\Application Data\Identities\{2FD092A3-7B02-4FB0-9517-1944314C7190}\Microsoft\Outlook Express\Folders.dbx Object is locked skipped
    C:\Documents and Settings\newtemp\Local Settings\Application Data\Identities\{2FD092A3-7B02-4FB0-9517-1944314C7190}\Microsoft\Outlook Express\Inbox.dbx Object is locked skipped
    C:\Documents and Settings\newtemp\Local Settings\Application Data\Identities\{2FD092A3-7B02-4FB0-9517-1944314C7190}\Microsoft\Outlook Express\Offline.dbx Object is locked skipped
    C:\Documents and Settings\newtemp\Local Settings\Application Data\Identities\{2FD092A3-7B02-4FB0-9517-1944314C7190}\Microsoft\Outlook Express\Pop3uidl.dbx Object is locked skipped
    C:\Documents and Settings\newtemp\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
    C:\Documents and Settings\newtemp\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
    C:\Documents and Settings\newtemp\Local Settings\History\History.IE5\index.dat Object is locked skipped
    C:\Documents and Settings\newtemp\Local Settings\Temp\653MXL3_1_1_2140.dwl Object is locked skipped
    C:\Documents and Settings\newtemp\Local Settings\Temp\AdskCleanup.0001.dir.0000\~efe2.tmp Object is locked skipped
    C:\Documents and Settings\newtemp\Local Settings\Temp\iecA.tmp Object is locked skipped
    C:\Documents and Settings\newtemp\Local Settings\Temp\REDO.ac$ Object is locked skipped
    C:\Documents and Settings\newtemp\Local Settings\Temp\UND411CF.ac$ Object is locked skipped
    C:\Documents and Settings\newtemp\Local Settings\Temp\UNDB4DAC.ac$ Object is locked skipped
    C:\Documents and Settings\newtemp\Local Settings\Temp\ws_ProdProf_20070319_0.log Object is locked skipped
    C:\Documents and Settings\newtemp\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
    C:\Documents and Settings\newtemp\NTUSER.DAT Object is locked skipped
    C:\Documents and Settings\newtemp\NTUSER.DAT.LOG Object is locked skipped
    C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
    C:\System Volume Information\_restore{D9070E85-D3D3-4D37-94D8-33B6B791E1A6}\RP76\A0015325.dll Infected: Trojan.Win32.Agent.agv skipped
    C:\System Volume Information\_restore{D9070E85-D3D3-4D37-94D8-33B6B791E1A6}\RP76\A0015327.dll Infected: Trojan.Win32.Agent.agv skipped
    C:\System Volume Information\_restore{D9070E85-D3D3-4D37-94D8-33B6B791E1A6}\RP76\change.log Object is locked skipped
    C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
    C:\WINDOWS\SchedLgU.Txt Object is locked skipped
    C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
    C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
    C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
    C:\WINDOWS\system32\config\ACEEvent.evt Object is locked skipped
    C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
    C:\WINDOWS\system32\config\default Object is locked skipped
    C:\WINDOWS\system32\config\default.LOG Object is locked skipped
    C:\WINDOWS\system32\config\SAM Object is locked skipped
    C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
    C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
    C:\WINDOWS\system32\config\SECURITY Object is locked skipped
    C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
    C:\WINDOWS\system32\config\software Object is locked skipped
    C:\WINDOWS\system32\config\software.LOG Object is locked skipped
    C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
    C:\WINDOWS\system32\config\system Object is locked skipped
    C:\WINDOWS\system32\config\system.LOG Object is locked skipped
    C:\WINDOWS\system32\h323log.txt Object is locked skipped
    C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
    C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
    C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
    C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
    C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
    C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
    C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
    C:\WINDOWS\WindowsUpdate.log Object is locked skipped
    D:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped

    Scan process completed.
  • Rahina-RescueRahina-Rescue Finland
    edited March 2007
    Hello MsJessicaDz!

    Could you please send me that file.txt on your desktop :) ?

    Now Open your Norton Antivirus And Emtpy It's Quarantine Folder.

    __________

    Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs from changing those files. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected)

    1. Turn off System Restore.
    On the Desktop, right-click My Computer.
    Click Properties.
    Click the System Restore tab.
    Check Turn off System Restore.
    Click Apply, and then click OK.2. Restart your computer.

    3. Turn ON System Restore.
    On the Desktop, right-click My Computer.
    Click Properties.
    Click the System Restore tab.
    UN-Check Turn off System Restore.
    Click Apply, and then click OK.

    System Restore will now be active again.

    Now Re-scan Using Kaspersky and Post the Logs in your next reply.

    Thanks :)
  • MsJessicaDzMsJessicaDz Dallas, TX
    edited March 2007
    The File.txt only contained the following few lines:

    File.txt
    Volume in drive C has no label.
    Volume Serial Number is BCC8-8623

    KASPERSKY ONLINE SCANNER REPORT
    Tuesday, March 20, 2007 12:34:11 PM
    Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
    Kaspersky Online Scanner version: 5.0.93.0
    Kaspersky Anti-Virus database last update: 20/03/2007
    Kaspersky Anti-Virus database records: 283680

    Scan Settings:
    Scan using the following antivirus database: extended
    Scan Archives: true
    Scan Mail Bases: true

    Scan Target - Folders:
    C:\
    D:\

    Scan Statistics:
    Total number of scanned objects: 49511
    Number of viruses found: 1
    Number of infected objects: 10
    Number of suspicious objects: 0
    Duration of the scan process: 01:31:28

    Infected Object Name / Virus Name / Last Action
    C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\0DA80000.VBN Infected: Trojan-Downloader.Win32.Agent.awf skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\0DA80001.VBN Infected: Trojan-Downloader.Win32.Agent.awf skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\0EF00000.VBN Infected: Trojan-Downloader.Win32.Agent.awf skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\0EF00002.VBN Infected: Trojan-Downloader.Win32.Agent.awf skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\0EF00004.VBN Infected: Trojan-Downloader.Win32.Agent.awf skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\0EF00006.VBN Infected: Trojan-Downloader.Win32.Agent.awf skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\0EF00008.VBN Infected: Trojan-Downloader.Win32.Agent.awf skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\0EF0000A.VBN Infected: Trojan-Downloader.Win32.Agent.awf skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\0EF0000C.VBN Infected: Trojan-Downloader.Win32.Agent.awf skipped
    C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\0EF0000D.VBN Infected: Trojan-Downloader.Win32.Agent.awf skipped
    C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
    C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
    C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
    C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
    C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
    C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
    C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
    C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
    C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
    C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
    C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
    C:\Documents and Settings\newtemp\Application Data\Autodesk\WebServices\ws_CommCntr_20070320_0.log Object is locked skipped
    C:\Documents and Settings\newtemp\Cookies\index.dat Object is locked skipped
    C:\Documents and Settings\newtemp\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
    C:\Documents and Settings\newtemp\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
    C:\Documents and Settings\newtemp\Local Settings\History\History.IE5\index.dat Object is locked skipped
    C:\Documents and Settings\newtemp\Local Settings\History\History.IE5\MSHist012007032020070321\index.dat Object is locked skipped
    C:\Documents and Settings\newtemp\Local Settings\Temp\653PXL3_1_1_4808.dwl Object is locked skipped
    C:\Documents and Settings\newtemp\Local Settings\Temp\AdskCleanup.0001.dir.0000\~efe2.tmp Object is locked skipped
    C:\Documents and Settings\newtemp\Local Settings\Temp\REDO.ac$ Object is locked skipped
    C:\Documents and Settings\newtemp\Local Settings\Temp\UND5A6D6.ac$ Object is locked skipped
    C:\Documents and Settings\newtemp\Local Settings\Temp\ws_ProdProf_20070320_0.log Object is locked skipped
    C:\Documents and Settings\newtemp\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
    C:\Documents and Settings\newtemp\NTUSER.DAT Object is locked skipped
    C:\Documents and Settings\newtemp\NTUSER.DAT.LOG Object is locked skipped
    C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
    C:\System Volume Information\_restore{D9070E85-D3D3-4D37-94D8-33B6B791E1A6}\RP1\change.log Object is locked skipped
    C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
    C:\WINDOWS\Internet Logs\fwdbglog.txt Object is locked skipped
    C:\WINDOWS\Internet Logs\fwpktlog.txt Object is locked skipped
    C:\WINDOWS\Internet Logs\IAMDB.RDB Object is locked skipped
    C:\WINDOWS\Internet Logs\NEWTEMP.ldb Object is locked skipped
    C:\WINDOWS\Internet Logs\tvDebug.log Object is locked skipped
    C:\WINDOWS\SchedLgU.Txt Object is locked skipped
    C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
    C:\WINDOWS\system32\config\ACEEvent.evt Object is locked skipped
    C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
    C:\WINDOWS\system32\config\default Object is locked skipped
    C:\WINDOWS\system32\config\default.LOG Object is locked skipped
    C:\WINDOWS\system32\config\SAM Object is locked skipped
    C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
    C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
    C:\WINDOWS\system32\config\SECURITY Object is locked skipped
    C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
    C:\WINDOWS\system32\config\software Object is locked skipped
    C:\WINDOWS\system32\config\software.LOG Object is locked skipped
    C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
    C:\WINDOWS\system32\config\system Object is locked skipped
    C:\WINDOWS\system32\config\system.LOG Object is locked skipped
    C:\WINDOWS\system32\h323log.txt Object is locked skipped
    C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
    C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
    C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
    C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
    C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
    C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
    C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
    C:\WINDOWS\Temp\ZLT0626c.TMP Object is locked skipped
    C:\WINDOWS\Temp\ZLT06273.TMP Object is locked skipped
    C:\WINDOWS\WindowsUpdate.log Object is locked skipped
    D:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped

    Scan process completed.
  • Rahina-RescueRahina-Rescue Finland
    edited March 2007
    Did you Empty Norton AntiVirus Quarantine?
  • MsJessicaDzMsJessicaDz Dallas, TX
    edited March 2007
    I went to Symantic; View; Quarantine; Select All; Delete Perminately and it's now blank. BUT, I see some files in 'Backup Items', should I have Deleted those as well?
  • Rahina-RescueRahina-Rescue Finland
    edited March 2007
    Yes Please, When done Re-Scan using Kaspersky. :)
  • MsJessicaDzMsJessicaDz Dallas, TX
    edited March 2007
    Okay, I went directly to the path listed in the Kaspersky Scan (C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine) and deleted everything in there. And emptied my Recycle bin. Will now run Kaspersky again.
  • MsJessicaDzMsJessicaDz Dallas, TX
    edited March 2007
    :DNumber of viruses found: 0
    Number of infected objects: 0


    GREAT JOB RAHINA! I haven't said it up till now cause I thought you would get tired of hearing it BUT every time I've posted I've wanted to say:

    THANK YOU, THANK YOU, THANK YOU AND YOU ROCK!!!!!!!!!!!!!! :Rocker:

    I've installed ZoneAlarm for added firewall. Seems to slow my PC a little but if it works....

    :D Jessica

    KASPERSKY ONLINE SCANNER REPORT
    Tuesday, March 20, 2007 3:48:11 PM
    Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
    Kaspersky Online Scanner version: 5.0.93.0
    Kaspersky Anti-Virus database last update: 20/03/2007
    Kaspersky Anti-Virus database records: 283692

    Scan Settings:
    Scan using the following antivirus database: extended
    Scan Archives: true
    Scan Mail Bases: true

    Scan Target - Folders:
    C:\ATI\
    C:\Documents and Settings\
    C:\HJT\
    C:\MSOCache\
    C:\Program Files\
    C:\QooBox\
    C:\RECYCLER\
    C:\System Volume Information\
    C:\temp\
    C:\VundoFix Backups\
    C:\WINDOWS\
    C:\WINNT\
    D:\

    Scan Statistics:
    Total number of scanned objects: 49517
    Number of viruses found: 0
    Number of infected objects: 0
    Number of suspicious objects: 0
    Duration of the scan process: 01:32:12

    Infected Object Name / Virus Name / Last Action
    C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
    C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
    C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
    C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
    C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
    C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
    C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
    C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
    C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
    C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
    C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
    C:\Documents and Settings\newtemp\Application Data\Autodesk\WebServices\ws_CommCntr_20070320_0.log Object is locked skipped
    C:\Documents and Settings\newtemp\Application Data\MailWasherPro\tmpLog.txt Object is locked skipped
    C:\Documents and Settings\newtemp\Application Data\MailWasherPro\Trash.rot135 Object is locked skipped
    C:\Documents and Settings\newtemp\Cookies\index.dat Object is locked skipped
    C:\Documents and Settings\newtemp\Local Settings\Application Data\Autodesk\AutoCAD 2005\R16.1\enu\hardcopy.log Object is locked skipped
    C:\Documents and Settings\newtemp\Local Settings\Application Data\Identities\{2FD092A3-7B02-4FB0-9517-1944314C7190}\Microsoft\Outlook Express\Inbox.dbx Object is locked skipped
    C:\Documents and Settings\newtemp\Local Settings\Application Data\Identities\{2FD092A3-7B02-4FB0-9517-1944314C7190}\Microsoft\Outlook Express\Offline.dbx Object is locked skipped
    C:\Documents and Settings\newtemp\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
    C:\Documents and Settings\newtemp\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
    C:\Documents and Settings\newtemp\Local Settings\History\History.IE5\index.dat Object is locked skipped
    C:\Documents and Settings\newtemp\Local Settings\History\History.IE5\MSHist012007031920070320\index.dat Object is locked skipped
    C:\Documents and Settings\newtemp\Local Settings\Temp\653E206_1_1_7990.dwl Object is locked skipped
    C:\Documents and Settings\newtemp\Local Settings\Temp\653E306_1_1_4414.dwl Object is locked skipped
    C:\Documents and Settings\newtemp\Local Settings\Temp\653EXL3L_1_1_3831.dwl Object is locked skipped
    C:\Documents and Settings\newtemp\Local Settings\Temp\653EXL3P_1_1_3175.dwl Object is locked skipped
    C:\Documents and Settings\newtemp\Local Settings\Temp\AdskCleanup.0001.dir.0000\~efe2.tmp Object is locked skipped
    C:\Documents and Settings\newtemp\Local Settings\Temp\iec127B.tmp Object is locked skipped
    C:\Documents and Settings\newtemp\Local Settings\Temp\RED2B95F.ac$ Object is locked skipped
    C:\Documents and Settings\newtemp\Local Settings\Temp\REDFCAE5.ac$ Object is locked skipped
    C:\Documents and Settings\newtemp\Local Settings\Temp\REDO.ac$ Object is locked skipped
    C:\Documents and Settings\newtemp\Local Settings\Temp\UND49F9.ac$ Object is locked skipped
    C:\Documents and Settings\newtemp\Local Settings\Temp\UND7E572.ac$ Object is locked skipped
    C:\Documents and Settings\newtemp\Local Settings\Temp\UND95CAF.ac$ Object is locked skipped
    C:\Documents and Settings\newtemp\Local Settings\Temp\UNDCAFDA.ac$ Object is locked skipped
    C:\Documents and Settings\newtemp\Local Settings\Temp\ws_ProdProf_20070320_0.log Object is locked skipped
    C:\Documents and Settings\newtemp\Local Settings\Temp\~DF6742.tmp Object is locked skipped
    C:\Documents and Settings\newtemp\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
    C:\Documents and Settings\newtemp\NTUSER.DAT Object is locked skipped
    C:\Documents and Settings\newtemp\NTUSER.DAT.LOG Object is locked skipped
    C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
    C:\System Volume Information\_restore{D9070E85-D3D3-4D37-94D8-33B6B791E1A6}\RP1\change.log Object is locked skipped
    C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
    C:\WINDOWS\Internet Logs\fwdbglog.txt Object is locked skipped
    C:\WINDOWS\Internet Logs\fwpktlog.txt Object is locked skipped
    C:\WINDOWS\Internet Logs\IAMDB.RDB Object is locked skipped
    C:\WINDOWS\Internet Logs\NEWTEMP.ldb Object is locked skipped
    C:\WINDOWS\Internet Logs\tvDebug.log Object is locked skipped
    C:\WINDOWS\SchedLgU.Txt Object is locked skipped
    C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
    C:\WINDOWS\system32\config\ACEEvent.evt Object is locked skipped
    C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
    C:\WINDOWS\system32\config\default Object is locked skipped
    C:\WINDOWS\system32\config\default.LOG Object is locked skipped
    C:\WINDOWS\system32\config\SAM Object is locked skipped
    C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
    C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
    C:\WINDOWS\system32\config\SECURITY Object is locked skipped
    C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
    C:\WINDOWS\system32\config\software Object is locked skipped
    C:\WINDOWS\system32\config\software.LOG Object is locked skipped
    C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
    C:\WINDOWS\system32\config\system Object is locked skipped
    C:\WINDOWS\system32\config\system.LOG Object is locked skipped
    C:\WINDOWS\system32\h323log.txt Object is locked skipped
    C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
    C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
    C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
    C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
    C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
    C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
    C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
    C:\WINDOWS\Temp\ZLT0626c.TMP Object is locked skipped
    C:\WINDOWS\Temp\ZLT06273.TMP Object is locked skipped
    C:\WINDOWS\WindowsUpdate.log Object is locked skipped
    D:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
    D:\System Volume Information\_restore{D9070E85-D3D3-4D37-94D8-33B6B791E1A6}\RP1\change.log Object is locked skipped

    Scan process completed.
  • Rahina-RescueRahina-Rescue Finland
    edited March 2007
    Excellent! Hey, if you think ZoneAlarm Slows down ya comp you might want go ahead and Install a firewall which won't use too much resources:

    Few Free Firewalls:

    Sygate Personal Firewall

    Comodo Personal Firewall <-- I Personally Recommend this one for you :smiles:

    __________________

    Please run Deckard's System Scanner (DSS) You will need to use Internet Explorer to run it.

    Download to your Desktop. Note: You must be logged onto an account with administrator privileges.

    1. Close all applications and windows.
    2. Double-click on dss.exe to run it, and follow the prompts.
    3. When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt <- this one will be minimized
    4. Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt in your thread.
    5. Please attach extra.txt to your post.

    Let Me know how things are running :thumbsup:
  • MsJessicaDzMsJessicaDz Dallas, TX
    edited March 2007
    Sorry for the delayed response... Please see your last requested info. below - Jessica

    *********************************************************

    Deckard's System Scanner v20070318.32
    Run by newtemp on 2007-03-28 at 09:45:40
    Computer is in Normal Mode.

    -- System Restore

    Successfully created a Deckard's System Scanner Restore Point.


    -- Last 5 Restore Point(s) --
    10: 2007-03-28 15:46:09 UTC - RP10 - Deckard's System Scanner Restore Point
    9: 2007-03-27 22:17:36 UTC - RP9 - System Checkpoint
    8: 2007-03-26 22:06:36 UTC - RP8 - System Checkpoint
    7: 2007-03-25 21:47:52 UTC - RP7 - System Checkpoint
    6: 2007-03-24 20:47:54 UTC - RP6 - System Checkpoint


    -- First Restore Point --
    1: 2007-03-20 16:48:45 UTC - RP1 - System Checkpoint


    Backed up registry hives.

    Performed disk cleanup.


    -- HijackThis (run as newtemp.exe)

    Logfile of HijackThis v1.99.1
    Scan saved at 9:46:55 AM, on 3/28/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\NWTRAY.EXE
    C:\WINDOWS\system32\PELMICED.EXE
    C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    C:\Program Files\Logitech\MouseWare\system\em_exec.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\CASIO\Photo Loader\Plauto.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\JawsSystems\Jaws PDF Creator\PDFClient.exe
    C:\WINDOWS\system32\PDFCreatorMessages.exe
    C:\Program Files\MailWasher\MailWasher.exe
    C:\Program Files\Common Files\Autodesk Shared\WSCommCntr1.exe
    C:\Documents and Settings\newtemp\Desktop\dss.exe
    C:\HJT\newtemp.exe

    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
    O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
    O4 - HKLM\..\Run: [PDFCreatorClient] C:\Program Files\JawsSystems\Jaws PDF Creator\PDFClient.exe
    O4 - HKLM\..\Run: [NWTRAY] NWTRAY.EXE
    O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] PELMICED.EXE
    O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
    O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
    O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
    O4 - HKLM\..\Run: [IESet] IExplorer.dll .dbt
    O4 - HKLM\..\RunServices: [IESet] IExplorer.dll .dbt
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [IESet] IExplorer.dll .dbt
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
    O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
    O4 - Global Startup: AutoCAD Startup Accelerator.lnk = C:\Program Files\Common Files\Autodesk Shared\acstart16.exe
    O4 - Global Startup: Photo Loader supervisory.lnk = C:\Program Files\CASIO\Photo Loader\Plauto.exe
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
    O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.com/SnapfishActivia.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1173983420608
    O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
    O23 - Service: Autodesk Licensing Service - Autodesk, Inc. - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
    O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
    O23 - Service: PDFCreatorMessages - Global Graphics Software Ltd - C:\WINDOWS\system32\PDFCreatorMessages.exe
    O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe


    -- HijackThis Fixed Entries (C:\HJT\backups\)

    backup-20070319-085742-372 O20 - Winlogon Notify: msfdlg - C:\WINDOWS\SYSTEM32\msfdlg.dll
    backup-20070319-085742-572 O4 - HKLM\..\Run: [Lexmark_X79-55] C:\WINDOWS\system32\lsasss.exe
    backup-20070319-085742-655 O2 - BHO: (no name) - {7c3a098c-3b4f-44bf-808a-acf1af860696} - C:\WINDOWS\system32\msfdlg.dll
    backup-20070319-085742-977 O4 - HKLM\..\Run: [2chkdsk] rundll32.exe "C:\WINDOWS\yaxyab.dll",setvm
    backup-20070319-112701-610 O20 - Winlogon Notify: msfdlg - msfdlg.dll (file missing)
    backup-20070319-112701-693 O2 - BHO: (no name) - {7c3a098c-3b4f-44bf-808a-acf1af860696} - C:\WINDOWS\system32\msfdlg.dll (file missing)

    -- File Associations

    .bat - batfile - shell\edit\command - NOTEDAD.EXE %1
    .ini - inifile - shell\open\command - NOTEDAD.EXE %1
    .reg - regfile - shell\edit\command - NOTEDAD.EXE %1
    .scr - AutoCADScriptFile - shell\open\command - "C:\WINDOWS\notepad.exe" "%1"
    .txt - txtfile - shell\open\command - NOTEDAD.EXE %1
    .url - InternetShortcut - shell\open\command - rundll32.exe shdocvw.dll,OpenURL %l


    -- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled

    R1 NICM (%ProductNICMDisplayName%) - c:\windows\system32\drivers\nicm.sys
    R2 drhard - c:\windows\system32\drivers\drhard.sys
    R2 NetwareWorkstation (Novell Client for Windows) - c:\windows\system32\netware\nwfs.sys
    R2 NWDHCP (Novell DHCP Inform Client) - c:\windows\system32\netware\nwdhcp.sys
    R2 NwlnkIpx (NWLink IPX/SPX/NetBIOS Compatible Transport Protocol) - c:\windows\system32\drivers\nwlnkipx.sys
    R2 NwlnkNb (NWLink NetBIOS) - c:\windows\system32\drivers\nwlnknb.sys
    R2 NwlnkSpx (NWLink SPX/SPXII Protocol) - c:\windows\system32\drivers\nwlnkspx.sys
    R2 NWSIPX32 (Novell NetWare IPX/SPX Transport Interface) - c:\windows\system32\netware\nwsipx32.sys
    R2 RESMGR (Novell NetWare Resource Manager) - c:\windows\system32\netware\resmgr.sys
    R2 SRVLOC (Novell Service Location) - c:\windows\system32\netware\srvloc.sys
    R3 aliadwdm (ALi Audio Accelerator WDM driver) - c:\windows\system32\drivers\ac97ali.sys
    R3 L8042pr2 (Logitech PS/2 Mouse Filter Driver) - c:\windows\system32\drivers\l8042pr2.sys
    R3 NWDNS (Novell DNS Name Space Service Provider) - c:\windows\system32\netware\nwdns.sys
    R3 NWHOST (Novell Host File Name Space Service Provider) - c:\windows\system32\netware\nwhost.sys
    R3 NWSAP (Novell SAP Name Space Provider) - c:\windows\system32\netware\nwsap.sys
    R3 NWSLP (Novell SLP Name Space Service Provider) - c:\windows\system32\netware\nwslp.sys
    R3 NWSNS (Novell Simple Naming Services) - c:\windows\system32\netware\nwsns.sys
    R3 SNC (Sony Notebook Control Device) - c:\windows\system32\drivers\sonync.sys

    S3 PCANDIS5 (PCANDIS5 Protocol Driver) - c:\windows\system32\pcandis5.sys (file missing)
    S3 pelmouse (Mouse Suite Driver) - c:\windows\system32\drivers\pelmouse.sys
    S3 pelusblf (USB Mouse Low Filter Driver) - c:\windows\system32\drivers\pelusblf.sys
    S3 TwoTrack (IBM PS/2 TrackPoint Filter Driver) - c:\windows\system32\drivers\twotrack.sys
    S3 WPC11 (Instant Wireless Network PC Card V3.0 Driver) - c:\windows\system32\drivers\lswlnds.sys


    -- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled

    R2 PDFCreatorMessages - c:\windows\system32\pdfcreatormessages.exe

    S3 Autodesk Licensing Service - "c:\program files\common files\autodesk shared\service\adskscsrv.exe"


    -- Files created between 2007-02-28 and 2007-03-28

    2007-03-23 14:15:22 32768 --a
    C:\WINDOWS\system32\mp43.exe
    2007-03-23 14:15:22 32768 --a
    C:\WINDOWS\NOTEDAD.EXE
    2007-03-19 15:53:00 4212 ---h
    C:\WINDOWS\system32\zllictbl.dat
    2007-03-19 15:52:37 75512 --a
    C:\WINDOWS\zllsputility.exe<ZLLSPU~1.EXE>
    2007-03-19 15:52:05 1087216 --a
    C:\WINDOWS\system32\zpeng24.dll
    2007-03-19 15:52:05 0 d
    C:\WINDOWS\system32\ZoneLabs
    2007-03-19 15:50:55 0 d
    C:\WINDOWS\Internet Logs<INTERN~1>
    2007-03-19 11:55:25 0 d
    C:\Documents and Settings\All Users\Application Data\Kaspersky Lab<KASPER~1>
    2007-03-19 11:55:23 0 d
    C:\WINDOWS\system32\Kaspersky Lab<KASPER~1>
    2007-03-19 11:32:08 0 d
    C:\Program Files\CCleaner
    2007-03-19 08:08:49 0 d
    C:\HJT
    2007-03-16 09:50:33 36864 --a
    C:\WINDOWS\system32\Explorer.exe
    2007-03-16 09:49:34 32768 --a
    C:\WINDOWS\system32\svchtoost.exe<SVCHTO~1.EXE>
    2007-03-15 09:15:43 0 d
    C:\Documents and Settings\newtemp\Application Data\Lavasoft
    2007-03-15 09:15:14 0 d
    C:\Program Files\Lavasoft
    2007-03-15 08:35:29 0 d
    C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy<SPYBOT~1>
    2007-03-15 08:08:42 3968 --a
    C:\WINDOWS\system32\drivers\AvgAsCln.sys
    2007-03-15 07:59:47 0 d
    C:\VundoFix Backups<VUNDOF~1>
    2007-03-15 07:55:31 0 d--h
    C:\WINDOWS\PIF
    2007-03-15 07:47:51 0 d
    C:\Documents and Settings\newtemp\DoctorWeb<DOCTOR~1>
    2007-03-14 12:49:27 8171 --a
    C:\WINDOWS\system32\hggdebx.dll
    2007-03-08 08:31:42 0 d
    C:\temp
    2007-03-07 08:06:58 0 d
    C:\Program Files\KODAK
    2007-03-07 08:02:49 0 d
    C:\Program Files\CASIO
    2007-03-06 12:42:57 0 d
    C:\WINDOWS\system32\bak
    2007-03-01 13:15:50 0 d
    C:\Program Files\spanner
    2007-03-01 11:03:46 0 d
    C:\Program Files\EOrganizer<EORGAN~1>
    2007-02-28 09:52:52 0 d
    C:\Documents and Settings\newtemp\Application Data\Snapfish


    -- Find3M Report

    2007-03-28 08:13:33 0 d
    C:\Documents and Settings\newtemp\Application Data\MailWasherPro<MAILWA~1>
    2007-03-07 08:54:08 0 d--h
    C:\Program Files\InstallShield Installation Information<INSTAL~1>
    2007-03-06 12:42:57 0 d
    C:\Program Files\Messenger<MESSEN~1>
    2007-03-01 09:00:11 0 d
    C:\Program Files\Common Files\Autodesk Shared<AUTODE~1>
    2007-02-23 16:34:26 0 d
    C:\Documents and Settings\newtemp\Application Data\Microsoft<MICROS~1>
    2007-02-16 12:54:56 1129232 --a
    C:\WINDOWS\system32\FM20.DLL
    2007-02-15 13:50:36 0 d
    C:\Program Files\AutoCAD 2005<AUTOCA~1>
    2007-02-07 09:27:39 0 d
    C:\Program Files\Google
    2007-02-02 11:17:30 0 d
    C:\Program Files\Dr. Hardware 2007<DRC30F~1.HAR>
    2007-01-31 09:41:58 0 d
    C:\Program Files\Common Files\Logitech
    2007-01-31 09:41:55 0 d
    C:\Program Files\Logitech
    2007-01-30 10:43:05 1168 --a
    C:\WINDOWS\mozver.dat
    2007-01-30 10:26:47 0 d
    C:\Documents and Settings\newtemp\Application Data\Mozilla
    2007-01-23 14:03:08 193080 --a
    C:\WINDOWS\Label9
    2007-01-23 14:03:07 108 --a
    C:\WINDOWS\Label7
    2007-01-23 14:03:07 28 --a
    C:\WINDOWS\Label10


    -- Registry Dump


    [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run]
    "ctfmon.exe"="C:\\WINDOWS\\system32\\ctfmon.exe"
    "MSMSGS"="\"C:\\Program Files\\Messenger\\msmsgs.exe\" /background"
    "swg"="C:\\Program Files\\Google\\GoogleToolbarNotifier\\1.2.1128.5462\\GoogleToolbarNotifier.exe"
    "IESet"="IExplorer.dll .dbt"

    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run]
    "vptray"="C:\\PROGRA~1\\SYMANT~1\\SYMANT~1\\vptray.exe"
    "PDFCreatorClient"="C:\\Program Files\\JawsSystems\\Jaws PDF Creator\\PDFClient.exe"
    "NWTRAY"="NWTRAY.EXE"
    "Mouse Suite 98 Daemon"="PELMICED.EXE"
    "ATICCC"="\"C:\\Program Files\\ATI Technologies\\ATI.ACE\\cli.exe\" runtime -Delay"
    "Logitech Utility"="Logi_MwX.Exe"
    "ZoneAlarm Client"="\"C:\\Program Files\\Zone Labs\\ZoneAlarm\\zlclient.exe\""
    "IESet"="IExplorer.dll .dbt"

    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents]

    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\IMAIL]
    "Installed"="1"

    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\MAPI]
    "Installed"="1"
    "NoChange"="1"

    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\MSFS]
    "Installed"="1"

    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\runservices]
    "IESet"="IExplorer.dll .dbt"


    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shellexecutehooks]
    "{57B86673-276A-48B2-BAE7-C6DBB3020EB8}"="AVG Anti-Spyware 7.5"

    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\shellserviceobjectdelayload]
    "UPnPMonitor"="{e57ce738-33e8-4c51-8354-bb4de9d215d1}"

    [HKEY_USERS\.default\software\microsoft\windows\currentversion\run]
    "IESet"="IExplorer.dll .dbt"

    [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system]
    "DisableRegistryTools"=dword:00000000

    [HKEY_CURRENT_USER\software\microsoft\internet explorer\desktop\components\0]
    Source REG_SZ http://sopadre.com/_images/bottom_bg_beach.jpg

    [HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
    "SecurityProviders"="msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll"

    [HKEY_LOCAL_MACHINE\software\Microsoft\Windows NT\CurrentVersion\Svchost]
    HTTPFilter REG_MULTI_SZ HTTPFilter\0\0
    LocalService REG_MULTI_SZ Alerter\0WebClient\0LmHosts\0RemoteRegistry\0upnphost\0SSDPSRV\0\0
    NetworkService REG_MULTI_SZ DnsCache\0\0
    DcomLaunch REG_MULTI_SZ DcomLaunch\0TermService\0\0
    rpcss REG_MULTI_SZ RpcSs\0\0
    imgsvc REG_MULTI_SZ StiSvc\0\0
    termsvcs REG_MULTI_SZ TermService\0\0



    -- End of Deckard's System Scanner: finished at 2007-03-28 at 09:47:26


    ********************************************************

    Deckard's System Scanner v20070318.32
    Extra logfile - please post this as an attachment with your post.

    -- System Information

    Microsoft Windows XP Professional (build 2600) SP 2.0
    Architecture: X86; Language: English

    CPU 0: Intel(R) Pentium(R) 4 CPU 2.80GHz
    Percentage of Memory in Use: 45%
    Physical Memory (total/avail): 702.98 MiB / 386.2 MiB
    Pagefile Memory (total/avail): 1264.57 MiB / 907.1 MiB
    Virtual Memory (total/avail): 2047.88 MiB / 1994.71 MiB

    C: is Fixed (NTFS) - 32.6 GiB total, 23.92 GiB free.
    D: is Fixed (NTFS) - 4.66 GiB total, 4.36 GiB free.
    E: is CDROM (No Media)
    F: is Network (NWFS)
    G: is Network (NWFS)
    P: is Network (NTFS)
    X: is Network (NTFS)
    Z: is Network (NWFS)


    -- Security Center

    Windows Internal Firewall is disabled.

    FirstRunDisabled is set.

    FW: ZoneAlarm Firewall v7.0.302.000 (Check Point, LTD.)


    -- Environment Variables

    ALLUSERSPROFILE=C:\Documents and Settings\All Users
    APPDATA=C:\Documents and Settings\newtemp\Application Data
    CommonProgramFiles=C:\Program Files\Common Files
    COMPUTERNAME=NEWTEMP
    ComSpec=C:\WINDOWS\system32\cmd.exe
    FP_NO_HOST_CHECK=NO
    HOMEDRIVE=C:
    HOMEPATH=\
    LOGONSERVER=\\NEWTEMP
    NUMBER_OF_PROCESSORS=1
    NWLANGUAGE=ENGLISH
    NWUSERNAME=jdiaz
    OS=Windows_NT
    Path=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\Common Files\Autodesk Shared\;C:\WINDOWS\system32\nls;C:\WINDOWS\system32\nls\ENGLISH;C:\Program Files\ATI Technologies\ATI.ACE\;"C:\Program Files\Common Files\Autodesk Shared\";"C:\Program Files\Zone Labs\ZoneAlarm\MailFrontier";Z:.;
    PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
    PROCESSOR_ARCHITECTURE=x86
    PROCESSOR_IDENTIFIER=x86 Family 15 Model 2 Stepping 9, GenuineIntel
    PROCESSOR_LEVEL=15
    PROCESSOR_REVISION=0209
    ProgramFiles=C:\Program Files
    PROMPT=$P$G
    SystemDrive=C:
    SystemRoot=C:\WINDOWS
    TEMP=C:\DOCUME~1\newtemp\LOCALS~1\Temp
    TMP=C:\DOCUME~1\newtemp\LOCALS~1\Temp
    tvdumpflags=8
    USERDOMAIN=NEWTEMP
    USERNAME=newtemp
    USERPROFILE=C:\Documents and Settings\newtemp
    windir=C:\WINDOWS
    WINDOWS_LOGIN=0


    -- User Profiles

    ghaass (admin)
    newtemp (admin)
    Administrator (admin)


    -- Add/Remove Programs

    --> rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
    Ad-Aware SE Personal --> C:\PROGRA~1\Lavasoft\AD-AWA~1\UNWISE.EXE C:\PROGRA~1\Lavasoft\AD-AWA~1\INSTALL.LOG
    Adobe Flash Player 9 ActiveX --> C:\WINDOWS\system32\Macromed\Flash\FlashUtil9b.exe -uninstallDelete
    Adobe Reader 8 --> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A80000000002}
    ATI - Software Uninstall Utility --> C:\Program Files\ATI Technologies\UninstallAll\AtiCimUn.exe
    ATI Catalyst Control Center --> MsiExec.exe /I{EA9FAF16-0E5C-42C4-9742-9AF8D5F6D69B}
    ATI Display Driver --> rundll32 C:\WINDOWS\system32\atiiiexx.dll,_InfEngUnInstallINFFile_RunDLL@16 -force_restart -flags:0x2010001 -inf_class:DISPLAY -clean
    AutoCAD 2005 - English --> MsiExec.exe /I{5783F2D7-0301-0409-0002-0060B0CE6BBA}
    Autodesk Architectural 2005 Object Enabler --> MsiExec.exe /I{ABA7DDDE-ECA7-4DD3-94D6-0FD6A50D66E0}
    Autodesk DWF Viewer --> C:\PROGRA~1\Autodesk\AUTODE~1\Setup.exe /remove
    AVG Anti-Spyware 7.5 --> C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\Uninstall.exe
    CCleaner (remove only) --> "C:\Program Files\CCleaner\uninst.exe"
    Dr. Hardware 2007 8.0.0e --> "C:\Program Files\Dr. Hardware 2007\unins000.exe"
    Google Toolbar for Internet Explorer --> regsvr32 /u /s "c:\program files\google\googletoolbar3.dll"
    HijackThis 1.99.1 --> C:\Documents and Settings\newtemp\Local Settings\Temp\wz4f5a\HijackThis.exe /uninstall
    Jaws PDF Creator --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{A2A227E0-8DEC-11D2-A564-B2890D000000}\setup.exe" -Uninstall
    Kaspersky Online Scanner --> C:\WINDOWS\system32\Kaspersky Lab\Kaspersky Online Scanner\kavuninstall.exe
    LiveUpdate 1.80 (Symantec Corporation) --> C:\Program Files\Symantec\LiveUpdate\LSETUP.EXE /U
    Logitech MouseWare 9.76 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{5809E7CF-4DCF-11D4-9875-00105ACE7734}\Setup.exe" -l0x9 -l0009 UNINSTALL
    MailFrontier Desktop --> C:\PROGRA~1\ZONELA~1\ZONEAL~1\MAILFR~1\UNWISE.EXE C:\PROGRA~1\ZONELA~1\ZONEAL~1\MAILFR~1\INSTMLF.LOG
    MailWasher Free --> "C:\Program Files\MailWasher\unins000.exe"
    Microsoft Office Professional Edition 2003 --> MsiExec.exe /I{90110409-6000-11D3-8CFE-0150048383C9}
    Mouse Suite --> Pmuninst.exe MouseSuite98
    Mozilla Firefox (2.0) --> C:\Program Files\Mozilla Firefox\uninstall\uninst.exe
    Photo Loader 3.0E --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{70B45586-B51E-4947-A258-A895596C5CED}\Setup.exe" -uninst
    Photohands 1.0E --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{544FB392-069D-4BA5-9DC7-FFD47230AEE5}\Setup.exe"
    Samsung USB Driver (MCCI 4.16) --> C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{1485ABFA-12D7-4107-9148-54EE30CDBA67}
    Spybot - Search & Destroy 1.4 --> "C:\Program Files\Spybot - Search & Destroy\unins000.exe"
    Symantec AntiVirus Client --> MsiExec.exe /X{0EFC6259-3AD8-4CD2-BC57-D4937AF5CC0E}
    ZoneAlarm --> C:\Program Files\Zone Labs\ZoneAlarm\zauninst.exe


    -- End of Deckard's System Scanner: finished at 2007-03-28 at 09:47:26
  • Rahina-RescueRahina-Rescue Finland
    edited March 2007
    I'm sorry for the delayed response, i've been busy :/

    Part of the fix may require you to be in Safe Mode, which will not allow you to access the internet, or my instructions! I Suggest you print these Instructions out.

    Go to Start » Run » type in: regedit » OK.
    • On the leftside, click to highlight My Computer at the top.
    • Go up to File » Export
      Make sure in that window there is a tick next to "All" under Export Branch.
      Leave the "Save As Type" as "Registration Files".
      Under "Filename" put RegBackup.
    • Choose to save it to C:\
    • Click Save and then go to File » Exit.
    This is so the registry can be restored to this point if we need it. It may take a minute.

    _______________

    Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.

    Open notepad and copy and paste next present in the quotebox below in it:
    (don't forget to copy and paste REGEDIT4)
    REGEDIT4

    [HKEY_LOCAL_MACHINE\software\microsoft\windows\curr entversion\runservices]
    "IESet"=-

    [HKEY_USERS\.default\software\microsoft\windows\cur rentversion\run]
    "IESet"=-

    Save this as fix.reg Choose to save as all files and place it on your desktop.

    Doubleclick on it and when it asks you if you want to merge the contents to the registry, click yes/ok.

    Now boot in normal mode.

    Please go Here to see how to show hidden files in windows.

    Now, Using Windows Explorer (to get there right-click your Start button and go to "Explore"), please delete this file (if present):

    C:\Windows\System32\IExplorer.dll

    _______________

    Please run Panda's ActiveScan You will need to use Internet Explorer to run it.
    • Once you are on the Panda site click the Scan your PC button
    • A new window will open...click the Check Now button
    • Enter your Country
    • Enter your State/Province
    • Enter your e-mail address and click send
    • Select either Home User or Company
    • Click the big Scan Now button
    o If it wants to install an ActiveX component allow it
    o It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
    o When download is complete, click on My Computer to start the scan
    o When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location.

    Post the contents of the ActiveScan report.

    Please send a fresh HJT log and let me know how things are running.
  • MsJessicaDzMsJessicaDz Dallas, TX
    edited April 2007
    Things NOT looking so good. As soon as I turned on my PC this morning I got a blue screen and PC restarted. PC had been running great did I just get hit again? Even with the ZoneAlarm now installed? What am I doing wrong?

    Thanks for all your help.
    Jessica

    Error Report - said that PC has recovered from major... These files were listed:
    C:\DOCUME~1\newtemp\LOCALS~1\Temp\WER691a.dir00\Mini040207-01.dmp
    C:\DOCUME~1\newtemp\LOCALS~1\Temp\WER691a.dir00\sysdata.xml

    Symantec is catching lots of Viruses named Downloader - being Quarantined

    ******************************************
    Panda's Activescan. txt

    Incident Status Location

    Spyware:Cookie/2o7 Not disinfected C:\Documents and Settings\newtemp\Cookies\newtemp@2o7[2].txt
    Spyware:Cookie/YieldManager Not disinfected C:\Documents and Settings\newtemp\Cookies\newtemp@ad.yieldmanager[2].txt
    Spyware:Cookie/Adrevolver Not disinfected C:\Documents and Settings\newtemp\Cookies\newtemp@adrevolver[1].txt
    Spyware:Cookie/AdDynamix Not disinfected C:\Documents and Settings\newtemp\Cookies\newtemp@ads.addynamix[1].txt
    Spyware:Cookie/PointRoll Not disinfected C:\Documents and Settings\newtemp\Cookies\newtemp@ads.pointroll[1].txt
    Spyware:Cookie/Advertising Not disinfected C:\Documents and Settings\newtemp\Cookies\newtemp@advertising[2].txt
    Spyware:Cookie/Atlas DMT Not disinfected C:\Documents and Settings\newtemp\Cookies\newtemp@atdmt[2].txt
    Spyware:Cookie/Atwola Not disinfected C:\Documents and Settings\newtemp\Cookies\newtemp@atwola[1].txt
    Spyware:Cookie/Azjmp Not disinfected C:\Documents and Settings\newtemp\Cookies\newtemp@azjmp[1].txt
    Spyware:Cookie/Bfast Not disinfected C:\Documents and Settings\newtemp\Cookies\newtemp@bfast[2].txt
    Spyware:Cookie/Bluestreak Not disinfected C:\Documents and Settings\newtemp\Cookies\newtemp@bluestreak[2].txt
    Spyware:Cookie/Serving-sys Not disinfected C:\Documents and Settings\newtemp\Cookies\newtemp@bs.serving-sys[2].txt
    Spyware:Cookie/BurstNet Not disinfected C:\Documents and Settings\newtemp\Cookies\newtemp@burstnet[2].txt
    Spyware:Cookie/Casalemedia Not disinfected C:\Documents and Settings\newtemp\Cookies\newtemp@casalemedia[1].txt
    Spyware:Cookie/Bridgetrack Not disinfected C:\Documents and Settings\newtemp\Cookies\newtemp@citi.bridgetrack[2].txt
    Spyware:Cookie/Com.com Not disinfected C:\Documents and Settings\newtemp\Cookies\newtemp@com[1].txt
    Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\newtemp\Cookies\newtemp@doubleclick[1].txt
    Spyware:Cookie/FastClick Not disinfected C:\Documents and Settings\newtemp\Cookies\newtemp@fastclick[2].txt
    Spyware:Cookie/Mediaplex Not disinfected C:\Documents and Settings\newtemp\Cookies\newtemp@mediaplex[2].txt
    Spyware:Cookie/Overture Not disinfected C:\Documents and Settings\newtemp\Cookies\newtemp@overture[2].txt
    Spyware:Cookie/Overture Not disinfected C:\Documents and Settings\newtemp\Cookies\newtemp@perf.overture[1].txt
    Spyware:Cookie/QuestionMarket Not disinfected C:\Documents and Settings\newtemp\Cookies\newtemp@questionmarket[1].txt
    Spyware:Cookie/RealMedia Not disinfected C:\Documents and Settings\newtemp\Cookies\newtemp@realmedia[1].txt
    Spyware:Cookie/Serving-sys Not disinfected C:\Documents and Settings\newtemp\Cookies\newtemp@serving-sys[2].txt
    Spyware:Cookie/WebtrendsLive Not disinfected C:\Documents and Settings\newtemp\Cookies\newtemp@statse.webtrendslive[2].txt
    Spyware:Cookie/Traffic Marketplace Not disinfected C:\Documents and Settings\newtemp\Cookies\newtemp@trafficmp[2].txt
    Spyware:Cookie/Tribalfusion Not disinfected C:\Documents and Settings\newtemp\Cookies\newtemp@tribalfusion[2].txt
    Spyware:Cookie/BurstBeacon Not disinfected C:\Documents and Settings\newtemp\Cookies\newtemp@www.burstbeacon[2].txt
    Spyware:Cookie/Zedo Not disinfected C:\Documents and Settings\newtemp\Cookies\newtemp@zedo[2].txt
    *************************************************
    Logfile of HijackThis v1.99.1
    Scan saved at 12:11:13 PM, on 4/2/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
    C:\WINDOWS\system32\PDFCreatorMessages.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\wscntfy.exe
    C:\Program Files\JawsSystems\Jaws PDF Creator\PDFClient.exe
    C:\WINDOWS\system32\NWTRAY.EXE
    C:\WINDOWS\system32\PELMICED.EXE
    C:\Program Files\Logitech\MouseWare\system\em_exec.exe
    C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\CASIO\Photo Loader\Plauto.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\notepad.exe
    C:\Program Files\MailWasher\MailWasher.exe
    C:\Program Files\Common Files\Autodesk Shared\WSCommCntr1.exe
    C:\HJT\HijackThis.exe

    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
    O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
    O4 - HKLM\..\Run: [PDFCreatorClient] C:\Program Files\JawsSystems\Jaws PDF Creator\PDFClient.exe
    O4 - HKLM\..\Run: [NWTRAY] NWTRAY.EXE
    O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] PELMICED.EXE
    O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
    O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
    O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
    O4 - HKLM\..\Run: [IESet] IExplorer.dll .dbt
    O4 - HKLM\..\RunServices: [IESet] IExplorer.dll .dbt
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [IESet] IExplorer.dll .dbt
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
    O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
    O4 - Global Startup: AutoCAD Startup Accelerator.lnk = C:\Program Files\Common Files\Autodesk Shared\acstart16.exe
    O4 - Global Startup: Photo Loader supervisory.lnk = C:\Program Files\CASIO\Photo Loader\Plauto.exe
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
    O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.com/SnapfishActivia.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1173983420608
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
    O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
    O23 - Service: Autodesk Licensing Service - Autodesk, Inc. - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
    O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
    O23 - Service: PDFCreatorMessages - Global Graphics Software Ltd - C:\WINDOWS\system32\PDFCreatorMessages.exe
    O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
  • Rahina-RescueRahina-Rescue Finland
    edited April 2007
    Nothing critical showing up in Active Scan logfile, Cookies are harmless.

    Let's have a deeper look.
    ____________________________

    Download ComboFix from Here or Here to your Desktop.
    • Double click combofix.exe and follow the prompts.
    • When finished, it shall produce a log for you. Post that log and a HiJackthis log in your next reply
    Note: Do not mouseclick combofix's window while its running. That may cause it to stall
  • MsJessicaDzMsJessicaDz Dallas, TX
    edited April 2007
    Here are the requested reports AND the latest Symantec Notifications just recieved. One quarantined and one did not. Have been manually deleting ones not quarantine 3rd one today. Seems odd for me to be recieving so many. About 10 today all together.

    Thanks - Jessica

    ***********************************
    Symantec Notification
    Scan type: Realtime Protection Scan
    Event: Virus Found!
    Virus name: Downloader
    File: C:\WINDOWS\system32\Explorer.exe
    Location: Quarantine
    Computer: NEWTEMP
    User: newtemp
    Action taken: Quarantine succeeded : Access denied
    Date found: Monday, April 02, 2007 1:36:45 PM

    Scan type: Realtime Protection Scan
    Event: Virus Found!
    Virus name: Downloader
    File: C:\Documents and Settings\newtemp\Local Settings\Temporary Internet Files\Content.IE5\1MQ59919\12131421a[1].exe
    Location: C:\Documents and Settings\newtemp\Local Settings\Temporary Internet Files\Content.IE5\1MQ59919
    Computer: NEWTEMP
    User: newtemp
    Action taken: Clean failed : Quarantine failed : Access denied
    Date found: Monday, April 02, 2007 1:36:45 PM

    ***********************************
    "newtemp" - 07-04-02 13:32:36 Service Pack 2
    ComboFix 07-03-27.4.2 - Running from: "C:\Documents and Settings\newtemp\Desktop\PC HELP"


    ((((((((((((((((((((((((((((((( Files Created from 2007-03-02 to 2007-04-02 ))))))))))))))))))))))))))))))))))


    2007-04-02 10:05 <DIR> d
    C:\WINDOWS\system32\ActiveScan
    2007-04-02 10:05 <DIR> d
    C:\WINDOWS\LastGood
    2007-03-30 17:20 <DIR> d
    C:\poweredge
    2007-03-28 10:45 <DIR> d
    C:\Deckard
    2007-03-23 15:15 32,768 --a
    C:\WINDOWS\system32\mp43.exe
    2007-03-23 15:15 32,768 --a
    C:\WINDOWS\NOTEDAD.EXE
    2007-03-19 16:53 4,212 ---h
    C:\WINDOWS\system32\zllictbl.dat
    2007-03-19 16:52 75,512 --a
    C:\WINDOWS\zllsputility.exe
    2007-03-19 16:52 1,087,216 --a
    C:\WINDOWS\system32\zpeng24.dll
    2007-03-19 16:52 <DIR> d
    C:\WINDOWS\system32\ZoneLabs
    2007-03-19 16:50 <DIR> d
    C:\WINDOWS\Internet Logs
    2007-03-19 12:55 <DIR> d
    C:\WINDOWS\system32\Kaspersky Lab
    2007-03-19 12:55 <DIR> d
    C:\DOCUME~1\ALLUSE~1\APPLIC~1\Kaspersky Lab
    2007-03-19 12:32 <DIR> d
    C:\Program Files\CCleaner
    2007-03-19 09:08 <DIR> d
    C:\HJT
    2007-03-15 10:15 <DIR> d
    C:\Program Files\Lavasoft
    2007-03-15 10:15 <DIR> d
    C:\DOCUME~1\newtemp\APPLIC~1\Lavasoft
    2007-03-15 09:35 <DIR> d
    C:\DOCUME~1\ALLUSE~1\APPLIC~1\Spybot - Search & Destroy
    2007-03-15 09:08 3,968 --a
    C:\WINDOWS\system32\drivers\AvgAsCln.sys
    2007-03-15 08:59 <DIR> d
    C:\VundoFix Backups
    2007-03-15 08:55 <DIR> d--h
    C:\WINDOWS\PIF
    2007-03-15 08:47 <DIR> d
    C:\DOCUME~1\newtemp\DoctorWeb
    2007-03-08 09:31 <DIR> d
    C:\temp
    2007-03-07 09:06 <DIR> d
    C:\Program Files\KODAK
    2007-03-07 09:02 <DIR> d
    C:\Program Files\CASIO
    2007-03-06 13:42 <DIR> d
    C:\WINDOWS\system32\bak


    (((((((((((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))))


    2007-04-02 11:11
    d
    C:\Program Files\messenger
    2007-04-02 11:11
    d
    C:\Program Files\mailwasher
    2007-04-02 11:11
    d
    C:\Program Files\google
    2007-03-07 09:54
    d--h
    C:\Program Files\installshield installation information
    2007-03-01 17:50
    d
    C:\Program Files\eorganizer
    2007-03-01 14:24
    d
    C:\Program Files\spanner
    2007-02-28 10:52
    d
    C:\DOCUME~1\newtemp\APPLIC~1\snapfish
    2007-02-16 13:54 1129232 --a
    C:\WINDOWS\system32\fm20.dll
    2007-02-02 12:17
    d
    C:\Program Files\dr. hardware 2007
    2007-01-30 11:43 1168 --a
    C:\WINDOWS\mozver.dat


    (((((((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))

    *Note* empty entries & legit default entries are not shown

    [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run]
    "ctfmon.exe"="C:\\WINDOWS\\system32\\ctfmon.exe"
    "MSMSGS"="\"C:\\Program Files\\Messenger\\msmsgs.exe\" /background"
    "swg"="C:\\Program Files\\Google\\GoogleToolbarNotifier\\1.2.1128.5462\\GoogleToolbarNotifier.exe"
    "IESet"="IExplorer.dll .dbt"

    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run]
    "vptray"="C:\\PROGRA~1\\SYMANT~1\\SYMANT~1\\vptray.exe"
    "PDFCreatorClient"="C:\\Program Files\\JawsSystems\\Jaws PDF Creator\\PDFClient.exe"
    "NWTRAY"="NWTRAY.EXE"
    "Mouse Suite 98 Daemon"="PELMICED.EXE"
    "ATICCC"="\"C:\\Program Files\\ATI Technologies\\ATI.ACE\\cli.exe\" runtime -Delay"
    "Logitech Utility"="Logi_MwX.Exe"
    "ZoneAlarm Client"="\"C:\\Program Files\\Zone Labs\\ZoneAlarm\\zlclient.exe\""
    "IESet"="IExplorer.dll .dbt"

    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents]

    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\IMAIL]
    "Installed"="1"

    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\MAPI]
    "Installed"="1"
    "NoChange"="1"

    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run\OptionalComponents\MSFS]
    "Installed"="1"

    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\runservices]
    "IESet"="IExplorer.dll .dbt"


    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shellexecutehooks]
    "{57B86673-276A-48B2-BAE7-C6DBB3020EB8}"="AVG Anti-Spyware 7.5"

    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\shellserviceobjectdelayload]
    "UPnPMonitor"="{e57ce738-33e8-4c51-8354-bb4de9d215d1}"

    [HKEY_USERS\.default\software\microsoft\windows\currentversion\run]
    "IESet"="IExplorer.dll .dbt"

    [HKEY_CURRENT_USER\software\microsoft\internet explorer\desktop\components\0]
    Source REG_SZ http://sopadre.com/_images/bottom_bg_beach.jpg

    [HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
    "SecurityProviders"="msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll"

    [HKEY_LOCAL_MACHINE\software\Microsoft\Windows NT\CurrentVersion\Svchost]
    HTTPFilter REG_MULTI_SZ HTTPFilter\0\0
    LocalService REG_MULTI_SZ Alerter\0WebClient\0LmHosts\0RemoteRegistry\0upnphost\0SSDPSRV\0\0
    NetworkService REG_MULTI_SZ DnsCache\0\0
    DcomLaunch REG_MULTI_SZ DcomLaunch\0TermService\0\0
    rpcss REG_MULTI_SZ RpcSs\0\0
    imgsvc REG_MULTI_SZ StiSvc\0\0
    termsvcs REG_MULTI_SZ TermService\0\0



    ********************************************************************

    catchme 0.2 W2K/XP/Vista - userland rootkit detector by Gmer, 17 October 2006
    http://www.gmer.net

    scanning hidden processes ...

    scanning hidden services ...

    scanning hidden autostart entries ...

    scanning hidden files ...

    scan completed successfully
    hidden processes: 0
    hidden services: 0
    hidden files: 0

    ********************************************************************

    Completion time: 07-04-02 13:35:36
    C:\ComboFix2.txt ... 07-03-15 15:16
    C:\ComboFix3.txt ... 07-03-15 13:53

    ***********************************
    Logfile of HijackThis v1.99.1
    Scan saved at 1:38:22 PM, on 4/2/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
    C:\WINDOWS\system32\PDFCreatorMessages.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\wscntfy.exe
    C:\Program Files\JawsSystems\Jaws PDF Creator\PDFClient.exe
    C:\WINDOWS\system32\NWTRAY.EXE
    C:\WINDOWS\system32\PELMICED.EXE
    C:\Program Files\Logitech\MouseWare\system\em_exec.exe
    C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\CASIO\Photo Loader\Plauto.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\MailWasher\MailWasher.exe
    C:\Program Files\Common Files\Autodesk Shared\WSCommCntr1.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Outlook Express\msimn.exe
    C:\Program Files\AutoCAD 2005\acad.exe
    C:\DOCUME~1\newtemp\LOCALS~1\Temp\AdskCleanup.0001
    C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
    C:\WINDOWS\NOTEDAD.EXE
    C:\WINDOWS\notepad.exe
    C:\HJT\HijackThis.exe

    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
    O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
    O4 - HKLM\..\Run: [PDFCreatorClient] C:\Program Files\JawsSystems\Jaws PDF Creator\PDFClient.exe
    O4 - HKLM\..\Run: [NWTRAY] NWTRAY.EXE
    O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] PELMICED.EXE
    O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
    O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
    O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
    O4 - HKLM\..\Run: [IESet] IExplorer.dll .dbt
    O4 - HKLM\..\RunServices: [IESet] IExplorer.dll .dbt
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [IESet] IExplorer.dll .dbt
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
    O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
    O4 - Global Startup: AutoCAD Startup Accelerator.lnk = C:\Program Files\Common Files\Autodesk Shared\acstart16.exe
    O4 - Global Startup: Photo Loader supervisory.lnk = C:\Program Files\CASIO\Photo Loader\Plauto.exe
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
    O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.com/SnapfishActivia.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1173983420608
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
    O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
    O23 - Service: Autodesk Licensing Service - Autodesk, Inc. - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
    O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
    O23 - Service: PDFCreatorMessages - Global Graphics Software Ltd - C:\WINDOWS\system32\PDFCreatorMessages.exe
    O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
  • Rahina-RescueRahina-Rescue Finland
    edited April 2007
    Part of the fix may require you to be in Safe Mode, which will not allow you to access the internet, or my instructions! I Suggest you print these Instructions out.

    Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.

    Next, Please open up Notepad and copy all of the items in the code box below.
    Change the "Save As Type" to "All Files". Save it as fixthis.bat on your Desktop
    @echo off
    attrib -s -r -h "C:\WINDOWS\system32\mp43.exe"
    del /q "C:\WINDOWS\system32\mp43.exe"
    attrib -s -r -h "C:\WINDOWS\NOTEDAD.EXE"
    del /q "C:\WINDOWS\NOTEDAD.EXE"
    attrib -s -r -h "C:\WINDOWS\system32\IExplorer.dll"
    del /q "C:\WINDOWS\system32\IExplorer.dll"
    quit

    double click on fixthis.bat.
    A window will open and close this is normal.

    __________________________________

    Please open HiJackThis and scan. Check the boxes next to all the entries listed below

    O4 - HKLM\..\Run: [IESet] IExplorer.dll .dbt
    O4 - HKLM\..\RunServices: [IESet] IExplorer.dll .dbt
    O4 - HKCU\..\Run: [IESet] IExplorer.dll .dbt


    Now close all windows other than HiJackThis, then click Fix Checked. Close HiJackThis

    Now boot into Normal Mode.
    __________________________________

    Run CCleaner.

    Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs from changing those files. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected)

    1. Turn off System Restore.
    On the Desktop, right-click My Computer.
    Click Properties.
    Click the System Restore tab.
    Check Turn off System Restore.
    Click Apply, and then click OK.2. Restart your computer.

    3. Turn ON System Restore.
    On the Desktop, right-click My Computer.
    Click Properties.
    Click the System Restore tab.
    UN-Check Turn off System Restore.
    Click Apply, and then click OK.

    System Restore will now be active again.

    __________________________________

    Please do an online scan with Kaspersky WebScanner

    Click on Kaspersky Online Scanner

    You will be promted to install an ActiveX component from Kaspersky, Click Yes.
    • The program will launch and then begin downloading the latest definition files:
    • Once the files have been downloaded click on NEXT
    • Now click on Scan Settings
    • In the scan settings make that the following are selected:
      • Scan using the following Anti-Virus database:
        Extended (if available otherwise Standard)
      • Scan Options:
        Scan Archives
        Scan Mail Bases


        [*]Click OK
        [*]Now under select a target to scan:
          Select
        My Computer

        [*]This will program will start and scan your system.
        [*]The scan will take a while so be patient and let it run.
        [*]Once the scan is complete it will display if your system has been infected.
        • Now click on the Save as Text button:
        [*]Save the file to your desktop.
        [*]Copy and paste that information in your next post along with a fresh Hijackthis logfile. :thumbup2:
      • MsJessicaDzMsJessicaDz Dallas, TX
        edited April 2007
        Hi RR - Got blue screen again while rebooting after CCleaner. Not sure if this is helpful but here's the error info. and Kaspersky Report below. Thanks - Jessica

        ********************************

        4/3/07 1:30pm

        The system has recovered from a serious error.

        BCCode : 10000050 BCP1 : F000FF6B BCP2 : 00000000 BCP3 : F7CB6355
        BCP4 : 00000000 OSVer : 5_1_2600 SP : 2_0 Product : 256_1

        C:\DOCUME~1\newtemp\LOCALS~1\Temp\WERf711.dir00\Mini040307-01.dmp
        C:\DOCUME~1\newtemp\LOCALS~1\Temp\WERf711.dir00\sysdata.xml

        ********************************
        KASPERSKY ONLINE SCANNER REPORT
        Tuesday, April 03, 2007 2:27:54 PM
        Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
        Kaspersky Online Scanner version: 5.0.93.0
        Kaspersky Anti-Virus database last update: 3/04/2007
        Kaspersky Anti-Virus database records: 290644

        Scan Settings:
        Scan using the following antivirus database: extended
        Scan Archives: true
        Scan Mail Bases: true

        Scan Target - Folders:
        C:\
        D:\

        Scan Statistics:
        Total number of scanned objects: 49856
        Number of viruses found: 2
        Number of infected objects: 3
        Number of suspicious objects: 0
        Duration of the scan process: 01:11:19

        Infected Object Name / Virus Name / Last Action
        C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\0A740001.VBN Infected: Trojan-Clicker.Win32.VB.qs skipped
        C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\0B380006.VBN Infected: Trojan-Downloader.Win32.VB.aur skipped
        C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\0B380007.VBN Infected: Trojan-Downloader.Win32.VB.aur skipped
        C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
        C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
        C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
        C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
        C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
        C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
        C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
        C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
        C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
        C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
        C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
        C:\Documents and Settings\newtemp\Application Data\MailWasherPro\tmpLog.txt Object is locked skipped
        C:\Documents and Settings\newtemp\Application Data\MailWasherPro\Trash.rot135 Object is locked skipped
        C:\Documents and Settings\newtemp\Cookies\index.dat Object is locked skipped
        C:\Documents and Settings\newtemp\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
        C:\Documents and Settings\newtemp\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
        C:\Documents and Settings\newtemp\Local Settings\History\History.IE5\index.dat Object is locked skipped
        C:\Documents and Settings\newtemp\Local Settings\History\History.IE5\MSHist012007040320070404\index.dat Object is locked skipped
        C:\Documents and Settings\newtemp\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
        C:\Documents and Settings\newtemp\NTUSER.DAT Object is locked skipped
        C:\Documents and Settings\newtemp\NTUSER.DAT.LOG Object is locked skipped
        C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
        C:\System Volume Information\_restore{D9070E85-D3D3-4D37-94D8-33B6B791E1A6}\RP1\change.log Object is locked skipped
        C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
        C:\WINDOWS\Internet Logs\fwdbglog.txt Object is locked skipped
        C:\WINDOWS\Internet Logs\fwpktlog.txt Object is locked skipped
        C:\WINDOWS\Internet Logs\IAMDB.RDB Object is locked skipped
        C:\WINDOWS\Internet Logs\NEWTEMP.ldb Object is locked skipped
        C:\WINDOWS\Internet Logs\tvDebug.log Object is locked skipped
        C:\WINDOWS\SchedLgU.Txt Object is locked skipped
        C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
        C:\WINDOWS\system32\config\ACEEvent.evt Object is locked skipped
        C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
        C:\WINDOWS\system32\config\default Object is locked skipped
        C:\WINDOWS\system32\config\default.LOG Object is locked skipped
        C:\WINDOWS\system32\config\SAM Object is locked skipped
        C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
        C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
        C:\WINDOWS\system32\config\SECURITY Object is locked skipped
        C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
        C:\WINDOWS\system32\config\software Object is locked skipped
        C:\WINDOWS\system32\config\software.LOG Object is locked skipped
        C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
        C:\WINDOWS\system32\config\system Object is locked skipped
        C:\WINDOWS\system32\config\system.LOG Object is locked skipped
        C:\WINDOWS\system32\h323log.txt Object is locked skipped
        C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
        C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
        C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
        C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
        C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
        C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
        C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
        C:\WINDOWS\Temp\ZLT00c66.TMP Object is locked skipped
        C:\WINDOWS\Temp\ZLT059ba.TMP Object is locked skipped
        C:\WINDOWS\WindowsUpdate.log Object is locked skipped
        D:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped

        Scan process completed.
      • Rahina-RescueRahina-Rescue Finland
        edited April 2007
        Please Open Norton AntiVirus And Empty it's Quarantine.

        Please post a new HijackThis log. Let me know if you still receive problems :)
      • MsJessicaDzMsJessicaDz Dallas, TX
        edited April 2007
        Good morning. Okay I deleted Quarantine and Backup items and new HJ log is below. Just recieved 2 Symantec Notification, see below - how come it's not able to Quarantine the 1st one, but I can go in manually and do it? How can I block this Virus from getting in and why is it targeting me? Sorry for all the questions but I'm the only one here getting attached it seems. I do yahoo.mail and myspace sometimes could that be it? You've been a GREAT help - this is just getting old. Thanks and sorry for the melt-down. - :confused: Jessica

        *************************************
        Scan type: Realtime Protection Scan
        Event: Virus Found!
        Virus name: Downloader
        File: C:\Documents and Settings\newtemp\Local Settings\Temporary Internet Files\Content.IE5\KRVKC1NU\12131421a[2].exe
        Location: C:\Documents and Settings\newtemp\Local Settings\Temporary Internet Files\Content.IE5\KRVKC1NU
        Computer: NEWTEMP
        User: newtemp
        Action taken: Clean failed : Quarantine failed : Access denied
        Date found: Wednesday, April 04, 2007 8:48:43 AM

        Scan type: Realtime Protection Scan
        Event: Virus Found!
        Virus name: Downloader
        File: C:\WINDOWS\system32\Explorer.exe
        Location: Quarantine
        Computer: NEWTEMP
        User: newtemp
        Action taken: Quarantine succeeded : Access denied
        Date found: Wednesday, April 04, 2007 8:48:43 AM


        *************************************

        Logfile of HijackThis v1.99.1
        Scan saved at 8:47:53 AM, on 4/4/2007
        Platform: Windows XP SP2 (WinNT 5.01.2600)
        MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

        Running processes:
        C:\WINDOWS\System32\smss.exe
        C:\WINDOWS\system32\winlogon.exe
        C:\WINDOWS\system32\services.exe
        C:\WINDOWS\system32\lsass.exe
        C:\WINDOWS\system32\Ati2evxx.exe
        C:\WINDOWS\system32\svchost.exe
        C:\WINDOWS\System32\svchost.exe
        C:\WINDOWS\system32\ZoneLabs\vsmon.exe
        C:\WINDOWS\system32\spoolsv.exe
        C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
        C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
        C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
        C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
        C:\WINDOWS\system32\PDFCreatorMessages.exe
        C:\WINDOWS\system32\wscntfy.exe
        C:\WINDOWS\system32\Ati2evxx.exe
        C:\WINDOWS\Explorer.EXE
        C:\Program Files\JawsSystems\Jaws PDF Creator\PDFClient.exe
        C:\WINDOWS\system32\NWTRAY.EXE
        C:\WINDOWS\system32\PELMICED.EXE
        C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
        C:\Program Files\Microsoft IntelliPoint\point32.exe
        C:\WINDOWS\system32\ctfmon.exe
        C:\Program Files\Messenger\msmsgs.exe
        C:\Program Files\CASIO\Photo Loader\Plauto.exe
        C:\WINDOWS\system32\wuauclt.exe
        C:\Program Files\Internet Explorer\IEXPLORE.EXE
        C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe
        C:\Program Files\AutoCAD 2005\acad.exe
        C:\DOCUME~1\newtemp\LOCALS~1\Temp\AdskCleanup.0001
        C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
        C:\Program Files\Common Files\Autodesk Shared\WSCommCntr1.exe
        C:\Program Files\Internet Explorer\IEXPLORE.EXE
        C:\Program Files\MailWasher\MailWasher.exe
        C:\Program Files\Outlook Express\msimn.exe
        C:\WINDOWS\system32\msiexec.exe
        C:\HJT\HijackThis.exe

        O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
        O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
        O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
        O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
        O4 - HKLM\..\Run: [PDFCreatorClient] C:\Program Files\JawsSystems\Jaws PDF Creator\PDFClient.exe
        O4 - HKLM\..\Run: [NWTRAY] NWTRAY.EXE
        O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] PELMICED.EXE
        O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
        O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
        O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
        O4 - HKLM\..\Run: [IESet] IExplorer.dll .dbt
        O4 - HKLM\..\RunServices: [IESet] IExplorer.dll .dbt
        O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
        O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
        O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
        O4 - HKCU\..\Run: [IESet] IExplorer.dll .dbt
        O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
        O4 - Global Startup: Adobe Reader Synchronizer.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\AdobeCollabSync.exe
        O4 - Global Startup: AutoCAD Startup Accelerator.lnk = C:\Program Files\Common Files\Autodesk Shared\acstart16.exe
        O4 - Global Startup: Photo Loader supervisory.lnk = C:\Program Files\CASIO\Photo Loader\Plauto.exe
        O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
        O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
        O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
        O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
        O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.com/SnapfishActivia.cab
        O16 - DPF: {4BEF854E-6531-40D8-825E-5228A12861F3} (pwrUpl2 Class) - https://hks.thruinc.net/Components/PowerUpload.cab
        O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1173983420608
        O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
        O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
        O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
        O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
        O23 - Service: Autodesk Licensing Service - Autodesk, Inc. - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
        O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
        O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
        O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
        O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
        O23 - Service: PDFCreatorMessages - Global Graphics Software Ltd - C:\WINDOWS\system32\PDFCreatorMessages.exe
        O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
      • Rahina-RescueRahina-Rescue Finland
        edited April 2007
        Alright, We'll get rid of those soon.

        First do this:

        1. Close all applications and windows.
        2. Double-click on dss.exe to run it, and follow the prompts.
        3. When the scan is complete, two text files will open - main.txt <- this one will be maximized and extra.txt <- this one will be minimized
        4. Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of main.txt in your thread.
        5. Please attach extra.txt to your post.
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