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Brave Sentry got me too

good day fine people,

i found this place looking for a way to kill that beast.im on a laptop
now,and my dell desktop has the virus. its stuck in back to back restart
on the welcome screen,has that dcom error and will restart in 60 seconds message. its a dell dimension 4800, windows xp home edition. using internet expl. 6.0. I saw that the admin may be able to help clean it up,
how can that be done when i cant get out of restart? its been a week now.
i dont think i have adaware installed, only windows defender,and spybot.

i cant get past welcome,not even the sign in appears.
thanks so much for any help, i read the thread to masterchief about
downldg sdfx, but how can i do that? on the dell that is.

hoping to hear,
vikki

Comments

  • CrunchieCrunchie Mandurah. Western Australia. Member
    edited April 2007
    Download HijackThis self-extracting zip version from here. Once downloaded, double click on the file & it will install into it's own, permanent folder.
    Start HJT & press the "Do a system scan and save a log file" button. When the scan is finished a window will pop up giving you the option of where to save it. Save it to desktop where it is easy to access. Open the log file and copy the entire contents of the file & paste it into the body of your post. DO NOT FIX ANYTHING YET. Most of what is there is necessary for the running of your system.

    ==

    Please download SmitfraudFix (by S!Ri)
    Extract the content (a folder named SmitfraudFix) to your Desktop.

    Open the SmitfraudFix folder and double-click smitfraudfix.cmd
    Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
    Please copy/paste the content of that report into your next reply.

    Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
    http://www.beyondlogic.org/consulting/proc...processutil.htm
  • edited April 2007
    thank you crunchie,problem is i have 1 minute before the restart,and cant download anything that quickly on the infected pc.im taking it to a shop,but thank you kindly.
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