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Virtumonde - assistance required

Hello folks, my brother's PC has picked up what ad-aware identifies as virtumonde. It must be a new variant because every tool intended to remove virtumonde fails to do so. I'd be incredibly grateful if someone could look over the hijackthis log and point out the suspect files for removal. I've always been savvy at keeping malware off my PC in the first place and the consequence is that I don't know how to remove it :)

Comments

  • edited May 2007
    Logfile of Trend Micro HijackThis v2.0.0 (BETA)
    Scan saved at 3:05:15 PM, on 5/10/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    c:\program files\common files\logishrd\lvmvfm\LVPrcSrv.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\NVIDIA Corporation\NvMixer\NVMixerTray.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    C:\WINDOWS\Samsung\ComSMMgr\ssmmgr.exe
    C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
    C:\Program Files\Logitech\QuickCam10\QuickCam10.exe
    C:\Program Files\QuickTime Alternative\qttask.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\MSN Messenger\MsnMsgr.Exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\MySpace\IM\MySpaceIM.exe
    C:\WINDOWS\SMANTE~1\rundll32.exe
    C:\Documents and Settings\Me\Application Data\??crosoft\r?gsvr32.exe
    C:\Program Files\Common Files\LogiShrd\LComMgr\LVComSX.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\MSN Messenger\usnsvc.exe
    C:\Documents and Settings\Me\Desktop\HiJackThis_v2.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.gophersearch.com/
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.gophersearch.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Service Pack 3 Internet Explorer
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {273AD892-45E6-2D89-2735-050B5FA09909} - C:\WINDOWS\system32\jftselb.dll
    O2 - BHO: (no name) - {411293B3-2A56-4E26-A692-38D10352B45F} - C:\WINDOWS\system32\geede.dll
    O2 - BHO: (no name) - {4FB2AC67-1584-6273-A13A-1AE339E7AFEF} - C:\WINDOWS\system32\ezldiswp.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: (no name) - {7C9DCC6E-F433-438A-8557-4EBBA2B0B89b} - C:\WINDOWS\system32\jkikedmi.dll (file missing)
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.5000.1021\en-gb\msntb.dll
    O2 - BHO: (no name) - {D2692EE8-4795-44F4-A8FF-8FAC5D4FE947} - C:\WINDOWS\system32\cbxwwvt.dll
    O2 - BHO: (no name) - {D651AFF4-9590-424d-BD1E-8E33E090DFB3} - C:\WINDOWS\system32\ercbhrnc.dll (file missing)
    O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.5000.1021\en-gb\msntb.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NVMixerTray] "C:\Program Files\NVIDIA Corporation\NvMixer\NVMixerTray.exe"
    O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [Samsung Common SM] "C:\WINDOWS\Samsung\ComSMMgr\ssmmgr.exe" /autorun
    O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"
    O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam10\QuickCam10.exe" /hide
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime Alternative\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [SManager] smanager.7.exe
    O4 - HKLM\..\Run: [WindowsService] rundll32.exe "C:\WINDOWS\system32\hebhmdfs.dll",realset
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe
    O4 - HKCU\..\Run: [Cmmb] "C:\WINDOWS\SMANTE~1\rundll32.exe" -vt yazb
    O4 - HKCU\..\Run: [Ukt] "C:\Documents and Settings\Me\Application Data\??crosoft\r?gsvr32.exe"
    O4 - HKUS\S-1-5-19\..\Run: [msnsc] C:\WINDOWS\system32\msnsc.exe (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\RunOnce: [nlsf] cmd.exe /C move /Y "%SystemRoot%\System32\syssetub.dll" "%SystemRoot%\System32\syssetup.dll" (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [msnsc] C:\WINDOWS\system32\msnsc.exe (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-20\..\RunOnce: [nlsf] cmd.exe /C move /Y "%SystemRoot%\System32\syssetub.dll" "%SystemRoot%\System32\syssetup.dll" (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-18\..\Run: [msnsc] C:\WINDOWS\system32\msnsc.exe (User 'SYSTEM')
    O4 - HKUS\S-1-5-18\..\RunOnce: [nlsf] cmd.exe /C move /Y "%SystemRoot%\System32\syssetub.dll" "%SystemRoot%\System32\syssetup.dll" (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [msnsc] C:\WINDOWS\system32\msnsc.exe (User 'Default user')
    O4 - HKUS\.DEFAULT\..\RunOnce: [nlsf] cmd.exe /C move /Y "%SystemRoot%\System32\syssetub.dll" "%SystemRoot%\System32\syssetup.dll" (User 'Default user')
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~1\OFFICE11\REFIEBAR.DLL
    O20 - Winlogon Notify: cbxwwvt - C:\WINDOWS\SYSTEM32\cbxwwvt.dll
    O20 - Winlogon Notify: geede - C:\WINDOWS\system32\geede.dll
    O20 - Winlogon Notify: winexz32 - winexz32.dll (file missing)
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - c:\program files\common files\logishrd\lvmvfm\LVPrcSrv.exe
    O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: Windows Management Updater (WinManUpdater) - Unknown owner - C:\WINDOWS\smss.exe (file missing)

    --
    End of file - 8101 bytes
  • Rahina-RescueRahina-Rescue Finland
    edited May 2007
    Hello Halfbaked! Welcome to The Forums. My name is Rahina Rescue and I will be handling your log to help you get cleaned up. Please give me some time to look it over and I will get back to you as soon as possible.
  • edited May 2007
    Thank you Rahina!
  • Rahina-RescueRahina-Rescue Finland
    edited May 2007
    Hi There Halfbaked, Welcome to Virus/Spyware Removal Forums :)

    Let's get you cleaned up.

    Please read this post completely, it may make it easier for you if you copy and paste this post to a new text document or print it for reference later.

    Step #1

    Download SDFix and save it to your Desktop.

    Double click SDFix.exe and it will extract the files to %systemdrive%
    (Drive that contains the Windows Directory, typically C:\SDFix) ( Do not Run it yet )

    Step #2

    Please go ahead and delete Hijackthis Beta Version which you are currently using, it's not supported here yet.

    Please Download HJTsetup.exe

    Save HJTsetup.exe to your desktop.

    Double click on the HJTsetup.exe icon on your desktop.
    By default it will install to C:\Program Files\Hijack This.
    Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
    Put a check by Create a desktop icon then click Next again.
    Continue to follow the rest of the prompts from there.
    At the final dialogue box click Finish and it will launch Hijack This.

    Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
    Click Save to save the log file and then the log will open in notepad.
    Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
    Come back here to this thread and Paste the log in your next reply.
    DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.

    Step #3

    Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.
    • Open the extracted SDFix folder and double click RunThis.bat to start the script.
    • Type Y to begin the cleanup process.
    • It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
    • Press any Key and it will restart the PC.
    • When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
    • Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
      (Report.txt will also be copied to Clipboard ready for posting back on the forum).
    • Finally paste the contents of the Report.txt back on the forum with a new HijackThis log
    Step #4

    Please download VundoFix.exe to your desktop
    • Double-click VundoFix.exe to run it.
    • Click the Scan for Vundo button.
    • Once it's done scanning, click the Remove Vundo button.
    • You will receive a prompt asking if you want to remove the files, click YES
    • Once you click yes, your desktop will go blank as it starts removing Vundo.
    • When completed, it will prompt that it will reboot your computer, click OK.
    • Please post the contents of C:\vundofix.txt and a new HiJackThis log in a reply to this thread.
    Note: It is possible that VundoFix encountered a file it could not remove. In this case, VundoFix will run on reboot, simply follow the above instructions starting from "Click the Scan for Vundo button" when VundoFix appears upon rebooting.

    Step #5

    Download the latest version of Java Runtime Environment (JRE) 6

    Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications".
    Click the "Download" button to the right.
    Check the box that says: "Accept License Agreement".
    The page will refresh.

    Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
    Close any programs you may have running - especially your web browser.
    Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.

    Check any item with Java Runtime Environment (JRE or J2SE) in the name.
    Click the Remove or Change/Remove button.
    Repeat as many times as necessary to remove each Java versions.
    Reboot your computer once all Java components are removed.
    Then from your desktop double-click on the download to install the newest version.

    Step #6

    Please download Combofix to your desktop.
    • Double click on Combofix.exe & follow the prompts.
    • When finished, it shall produce a log for you. Post that log & a fresh HJT log in your next reply

    Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

    In your next reply please post:

    C:\Vundofix.txt
    C:\Combofix.txt

    Also Post a fresh Hijackthis Logfile & SDFix Report.
  • edited May 2007
    Thanks again Rahina, I and my brother will try this tomorrow - I'm stuck in work doing the late shift today.
  • Rahina-RescueRahina-Rescue Finland
    edited May 2007
    Alright, No Problem :)
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