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Please help..I'm at a loss!!!

Hi all.

First of all, hello, and thank you in advance for anyone helping me with this. I am a SSG in the US Army, (stationed in korea) and my girlfriends computer has some issues. First of all....
when i go to a web page, and close it out, it DOES NOT CLOSE. i can keep going to different websites, but can't close to get out of them. During this, the CPU says it is at 100% (after i click CTRL ALT DEL to try and stop everything).
some programs i have will not work as it says virtual memory needs to be a minimum of 3 %.

I have scanned with spybot, avg, ad aware, etc. She does use norton's antivirus, but it is a "free version" when she bought the computer. (she is korean by the way, so that is why the log i attached looks weird) anyway, here is the file from Hijack this:

Logfile of HijackThis v1.99.1
Scan saved at ¿ÀÈÄ 6:52:01, on 2007-05-28
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Administrator\¹ÙÅÁ È­¸é\HijackThis.exe
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,exe.exeexe.exeexe.exeexe.exeexe.exeexe.exe
O2 - BHO: nop Class - {537E69E9-ACE1-43e3-8659-06811DFE0BCC} - C:\program Files\Op pro\sys32.dll
O3 - Toolbar: ³×À̹ö Åø¹Ù(&N) - {D09CFF09-A42A-4EDC-9804-E61224F59CA1} - C:\Program Files\naver\NaverToolbar\NaverTB_3_0_1_55.dll
O3 - Toolbar: Windows OpenSearch - {793E0B8F-9387-4C53-8F0B-A903B72EDA63} - C:\program Files\OpenPro\OpBand.dll
O3 - Toolbar: ¾ßÈÄ! Åø¹Ù - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: OK Åø¹Ù - {73182355-ED2B-4064-A45F-49227EA0EE74} - C:\Program Files\OKToolbar\OkToolbar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Op Search - {8D624CC5-659C-459e-B6B3-39DBC6F2FF80} - C:\program Files\Op pro\sys.dll
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [imekrmig7.0] "C:\Program Files\Common Files\Microsoft Shared\IME\IMKR7\IMEKRMIG.EXE"
O4 - HKLM\..\Run: [snppro] C:\WINDOWS\vsnppro.exe
O4 - HKLM\..\Run: [PCDoc] C:\Program Files\PCDoc\PCDocMain.exe
O4 - HKLM\..\Run: [NetpiaLite] C:\WINDOWS\system32\NetpiaMail.exe
O4 - HKLM\..\Run: [asnv2746] C:\Program Files\youthlove\ylupdate.exe
O4 - HKLM\..\Run: [svhcost] C:\WINDOWS\system32\svhcost.exe
O4 - HKLM\..\Run: [MAAgent] C:\Program Files\MarkAny\ContentSAFER\MAAgent.exe
O4 - HKLM\..\Run: [OKMaster] C:\Program Files\OKToolbar\OKMaster.exe
O4 - HKLM\..\Run: [nProtectPersonal(BasedCode)] C:\Program Files\INCAInternet\nProtectPersonal\BasedCode\nploginv.exe
O4 - HKLM\..\Run: [SoundUpdate] C:\program Files\Op pro\Update.exe
O4 - HKLM\..\Run: [SF] C:\Program Files\SearchFree\SFSetup.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O9 - Extra button: ¹«·á ¹é½Å - {73182355-ED2B-4064-A45F-49227EA0EE74} - C:\Program Files\OKToolbar\Okupdmnger.exe
O9 - Extra button: OpenSearch °Ë»ö - {7FCE138D-DC4A-42c8-86B5-7E14B4602BEB} - C:\program Files\OpenPro\OpBand.dll
O9 - Extra 'Tools' menuitem: OpenSearch - {7FCE138D-DC4A-42c8-86B5-7E14B4602BEB} - C:\program Files\OpenPro\OpBand.dll
O9 - Extra button: ¸®¼­Ä¡ - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: opSearch°Ë»ö - {955582FE-8225-4bf8-B813-A349C96AD4B7} - C:\program Files\OpenPro\OpBand.dll
O9 - Extra 'Tools' menuitem: opSearch - {955582FE-8225-4bf8-B813-A349C96AD4B7} - C:\program Files\OpenPro\OpBand.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0A4E624A-F7EA-4313-B721-C5669E0C6266} (TrustSiteAuction Control) - http://download.auction.co.kr/activexpay/TrustSiteAuctionCtrl.cab
O16 - DPF: {0B96BF84-DA5C-46F4-A7FC-5319CFF74163} (MnetLauncher Control) - http://player.mnet.com/package/cjmuset.cab
O16 - DPF: {0C72835A-34C5-4273-A700-A2347E784B58} (NPPWebInstallV2 Control) - http://www.siren24.com/nprotect/down/NPPWebInstallV2.cab
O16 - DPF: {0F05AEB9-BAF7-4682-9A4C-E8532F6E9987} (BankPayPGX Control) - https://npg.tgcorp.com/dlp/new_kftc/js/BankPayPGX.cab
O16 - DPF: {11111004-A15C-11D4-97A4-0050BF0FBE67} (HangameDHOStarter4 Class) - http://download.netmarble.com/web/nmstarter/Hangame/HangameDHOStarter4.cab
O16 - DPF: {2029F1D2-90E4-49EF-9824-F666D238BFF6} (NHNComicViewer Class) - http://cdn.naver.com/naver/comic/viewer/2007/0126/naver/NHNComicViewer.cab
O16 - DPF: {23EFA339-4BDB-4945-8F05-E10FF23C5170} (Pcdoctor_activeX Control) - http://www.pcdoc.co.kr/program/pcdoc.cab
O16 - DPF: {286A75C3-11FB-4FB4-AC4A-4DD1B0750050} (INISAFEWeb6 V6 Class) - http://image.cjmall.com/initech/plugin/down/INIS60.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {36F46B1E-11B7-4221-B4F7-F1FC9687E7F7} (YBox Control) - http://kr.music.yahoo.com/Components/YMusicPack.cab
O16 - DPF: {436A95AC-A449-4A6B-84AB-6D83C32F512C} (Nuri Agent) - http://weblink.nuribox.co.kr/NuriAgentX.cab
O16 - DPF: {4C68DACE-E6BC-4650-9C7E-D036720CA729} (Nps Control) - http://update.nprotect.net/npcore/npav/nps.cab
O16 - DPF: {578F2299-722B-4246-9AEB-56885F8AB1EF} (JoyhuntingSmart Control) - http://220.95.215.149/InstallFiles/JoySmartCtrl.cab
O16 - DPF: {5D9446DB-E849-4B95-9872-D0C21343ABF0} (MAWizard Class) - http://www.csafer.net/ActiveX/MASetupWizard.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1170402188779
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {68253470-5D4F-4CDF-8D9C-353C14A2F013} (SVPorsche Control) - http://img.yahoo.co.kr/multi/2005/tool/player/20051026/SVPorsche.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1179991972306
O16 - DPF: {7E9FDB80-5316-11D4-B02C-00C04F0CD404} (XecureWeb 4.0 Client Control) - http://download.softforum.co.kr/Published/XecureWeb/v7.0.9.5/xw_install.cab
O16 - DPF: {90204763-E824-4389-8F2E-8EE6AADEFA74} (SDUpdate.Starter) - http://gamewang.co.kr/download/SDUpd.CAB
O16 - DPF: {9103166D-A34B-45A2-91F5-73D508C7A650} (NateComicViewer Class) - http://crayondata.cyworld.nate.com/OCX/install/NateComicViewer.cab
O16 - DPF: {938527D1-CDB7-4147-998A-B20FCA5CC976} (Cdmcco Class) - http://cafeimg.hanmail.net/activex/dmcc2.cab?Version=1,0,0,10
O16 - DPF: {99C709C7-4F58-46C1-855B-90213C760395} (v3d Class) - https://secure.kcp.co.kr/webpay/v3d/file/kcp_ansimclick.cab
O16 - DPF: {A5F3B5CF-A05F-479E-B684-13AA512A7B93} (YGLauncher Control) - http://kr.pubbase.yahoo.com/gamesetup/YGLauncher2.cab
O16 - DPF: {B0A75875-3622-48BA-B5FF-45AD77AC2D0E} (BankPayEFTCtrl Control) - http://download.auction.co.kr/activexpay/BankPayEFT.cab
O16 - DPF: {BCEF5CDE-BAD4-4532-A30B-9D16D502DE69} (BugsInstallEx Control) - http://install.bugs.co.kr/install/BugsInstallerEx.cab
O16 - DPF: {BFB6D72C-1030-47E4-88A2-614ACCC92467} (MaxMp3VSet Class) - http://www.mnet.com/MaxMP3/Html/MPlayer/Movie/__P2P__/Package/p3mxvset.cab
O16 - DPF: {C044CD87-DFB0-4130-A5E4-49361106FBC8} (HanSetupCtrl1009 Class) - http://id.hangame.com/common/HanSetup1009.cab
O16 - DPF: {C3B36463-0C0C-49DE-AAD8-7E6786174129} (GzLauncher Class) - http://sign.ndoors.com/confirm/GzLauncher.cab
O16 - DPF: {CEE326E8-7571-4086-B347-3C0ACA9A9DE8} (PcubeSet Class) - http://casx.musiccity.co.kr/hangame/dll/p3hangameset.cab
O16 - DPF: {D489EEBD-8F0D-45C3-9F78-7AD6FC3EFE88} (SETUP Control) - http://www.cymon.co.kr/downgame/CymonSetup.cab
O16 - DPF: {DC1D59E2-ABFF-49F6-9BC3-D14DBC611CAB} (AMLauncherCtrl Class) - http://amb.am.co.kr/AMLauncher/cab/1,0,0,1/AMLauncher.cab
O16 - DPF: {E2165EB4-4E3D-4888-A1D9-8557E015ABFD} (p3doset Class) - http://www.donutsmovie.com/contents/package/p61025/p3doset.cab
O16 - DPF: {E78928A6-3D2A-4BF7-A100-F3FBAA351B49} (KvpIspCtlD Control) - https://www.vpay.co.kr/kvpfiles/KVPISPCTLD.cab
O16 - DPF: {E7D2B321-435E-4037-BCCB-6694459B1DBE} (Mfile File Share Control7) - http://mfile.co.kr/mmsv/MfileWebControl2.CAB
O16 - DPF: {F33832DF-8BF6-4455-9D1A-FF1BD2BB0EB3} (prjCymonGameExe.CymonExe) - http://www.cymon.co.kr/downgame/CymonGame.CAB
O20 - Winlogon Notify: mallocator - C:\WINDOWS\
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: npkcmsvc - INCA Internet Co., Ltd. - C:\WINDOWS\system32\npkcmsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

i REALLY hope someone can helpme out with this...i leave for the US in a week for school, and then "elsewhere", and i don't want to leave her with a jacked up computer....thanks again for your assistance. Please feel free to email me as well. ANY HELP would be appreciated!!!

Comments

  • TroganTrogan London, UK
    edited May 2007
    Hi Rocket_Sarge,

    The computer is quite infected. I'd need you to scan a few files please...
    • Go to VirusTotal
    • Copy and paste the following file path into the Search Box at the top of the page:
    • C:\WINDOWS\vsnppro.exe
    • Click on the Send button
    • Please post the results in your next reply.
    Do the same for the following Files:

    C:\Program Files\youthlove\ylupdate.exe
    C:\WINDOWS\system32\svhcost.exe


    Next, I need you to enable the programs disabled on Startup. You can do this by doing the following...
    • Go to Start > Run > Type msconfig
    • Click the Startup Tab
    • Click Enable All
    • Click Apply and then Close
    • Click on Exit Without Reboot
    Please post the following...

    Info from scanned files
    New HijackThis log
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