No sound on Soyo KT333 Ultra

Loki047Loki047
edited July 2003 in Hardware
ive had this board for a while with no problems, but today i lost my internet for no reason and all my connections disappeared. So i reinstalled XP Pro mostly to take care of some junk and mostly to take care of the internet. After the install internet was back but now i had no sound. I had sound before the install. From windows media player when i try to play something i get this box
"WMP cannot play the file because there is a problem with your sound device. There may not be a sound device installed on you computer, it may be in use by another program, or it may not be functioning properly"

I installed the drivers that came on the Mobos cd, no good
I installed the drivers from Windows Update, no good
I installed the drivers from Soyo website, no good

Link to my board.
http://www.soyousa.com/products/proddesc.php?id=107

Any ideas?

Comments

  • AgeekAgeek
    edited July 2003
    Since I figure you DID reboot, the most logical conclusion is that sound and something like the network (if you are on broadband and your network card connects tomodem or you have a USB connect to a braodband modem) have same IRQ setting.

    why??? Sound with WMP9 is sensitive to not being real time. When a sound card or chip and a network chip are set to use one IRQ they have to share oen IRQ channel for I\O. Now, sound cards are most commonly on:

    5 (also used commonly by a second printer prot if one exists, and a few early network cards can also use this IRQ)
    7 (main printer port, some network cards can use this also)
    9 (can be used by sound, commonly used by mohtrboard functions for newer boards also).

    The other possibility is a DMA channel conflict, as sound can be accessed on DMA--especially Creative sound devices.

    Make sure the drivers installed enough that a device shows in Device Manager with no indicators next to the device that something is wrong. If a battery was changed, the CMOS may have to be reprogrammed. by using the BIOS Setup program to do so. IF the BIOS setup program was run, then you coudl try going into the PNP submenu if you ahve one and tell it to reset settings-- this will cause it to try to balance things and BIOSs have several combos they will default start from and cycle through them when you tell them repeatedly to reset settings with a reboot between each request.

    Sometimes this alone fixes the base problem and you can then refresh the sound and any misbehaving devices in Windows in the Device Manager and then things will work. If not, you get to pull the sounc drivers after doing this, make sure you ahve the right ones on relaod, and reinstall just the sound card drivers so the driver installer will figure out how to rehook things right to sound chip or card.

    But that is one of the most likely scenarios I can figure from just the info in the question.

    John Danielson.
  • Cool-CanuckCool-Canuck
    edited July 2003
    Does it show up in the Device Manager Property sheet?? If so you might try uninstalling the sound dealie and reboot the computer. Windows should come up with the "Found new hardware" message. Reinstall it from there.
  • Loki047Loki047
    edited July 2003
    Did, no luck.. THanks tho keep the ideas coming. Also it wont let me update the drivers for my monitor. Im thinking i might need to reformat and do a clean install. FOrtunatly my girlfriends Sager will be here soon so i can transfer stuff over.
  • AgeekAgeek
    edited July 2003
    I hate to say it, but I think about the clean install, I would.
  • Loki047Loki047
    edited July 2003
    alright well then it looks likes i got a plan./.. TRHanks guys
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