Dead PC - Please help

JLamyJLamy UK
edited July 2003 in Hardware
Hi.
I have a problem with my computer and wondered if anyone can suggest a fix. Problem started when PC had trouble booting into POST. Fans and HD were on with power light. I had to press and hold down power button until system switches off then a press to turn on again, or press reset switch few times, or turn off the mains then back on again, or combination of all to get it going and loading BIOS, OS etc. System works OK once it goes. Then a while after the start of this problem (about a week) the PC had trouble swtiching itself off when shutting down from Windows. Windows shuts down correctly and sends signal to motherboard to switch off power, but the PC wont turn off. It just stays half on (cos the fans turn at roughly half the speed and half the system noise can be heard), then it just reboots and turns itself back onto full power loading up BIOS, into POST etc. I have to hold down power button until it switches off (gradually and not immediately I should add). Couple of days after 2nd problem arising the PC wont boot at all now-blank screen, no beeps, no loading BIOS, even the power and reset buttons on the case does not have any effect. Bascally all it does now is whenever i turn on the mains, there is power going to motherboard and components so all the fans spin and disk drives spin but that is it, it justs sits there. Only way to turn PC off now is by turning the mains off. I looked inside the case and to me everything is OK, no loose connectors. Any guesses to what it can be? Have you had problem like this before?

My system specs: Abit KX333-RAID motherboard, AMD Athlion XP2100+ CPU, 512MB Corsair XMS 3000 CAS2 RAM, IBM 120GB & 40GB hard disks attached to RAID sockets, DVD-ROM, CD-Writer attached to normal IDE sockets.

Thanks in advance.

Comments

  • edited July 2003
    Just a guess, but I would try another power supply.
  • AMD-FanAMD-Fan Virginia Beach
    edited July 2003
    Look for leaking capacitors on your motherboard. If the top of
    your capacitors are wet or guey you may have a bad motherboard. Try another power supply to help diagnois your
    problem. Check your bios settings to make sure the CPU speed is
    set correctly for your CPU. Thats a start other ideas to come.
  • edited July 2003
    PSU first(absolutely, agreed), reseat RAM and pull all cards except the videocard next if the PSU change does not work. While you are at that, clean out all sockets real good with an air can held so stuff is blown along socket length and out, and clean out all air vents (outside, please, if you can-- or in garage as next best for airing out).

    Bad modems, especially surged ones, can ground short back into a system. A damaged one can feed interference back into system.That kind of thing can casue what happened to you if a modem gets small surges too often or modem cable is damaged.

    If none of those, was the power good connection dislodged from mobo?? If none of the above and the case is old, could also be switch as switch goes to motherboard-- stuck on switch will let things like HDs and other things than mobo start fine. At that point would on principle replace case, finding a switch pair and PSU woudl cost about as much as case.

    I have had my friends bring me such, first thing I do is plug in an oversized\overrated PSU. If the thing boots, it gets a new case and PSU of the right size for what's in there. If case is proven usuable, I will buy it and resell it with new PSU in it. Half the time that is true what is wrong is that they underguessed the size PSU needed, upgraded, and things went to pot as they were underpowered-- then something else happened like a surge and the PSU died.

    First guesses, tell us what you try and what happens, and guesses will get better until it is fixed.

    John Danielson.
  • JLamyJLamy UK
    edited July 2003
    Thanks to all replies. The system setup has been running for just over a year now. However I did change my PSU about 6 months ago from a 300w Macron to a 420w Hiper (http://www.hiper-pc.com/) PSU, looks and feels much better than the Macron. Considering its age is there still a chance it be the PSU that has gone faulty? My intial thoughts was it could be dead CMOS battery cos when I did get the pc going during the initial problem stage the clock and date is wrong. It cant be that cos when i set the jumper to restore factory BIOS settings the PC still powers on (still NO sign of BIOS let alone POST) when it normally would not power at all until i reseat the jumper to normal operation setting. I will ask around for a spare PSU as I havnt a spare any more. I've been told it could be a fried CPU or the motherboard itself. I know the CPU was running a little hot during these warm days even when idling.
  • CCWCCW Suffolk, UK
    edited July 2003
    Make sure that you take notes of everything you do change so oyu can eliminate all possibilites to get your PC back up and running, do everything methodically.

    Craig
  • edited July 2003
    If a PSU is 6 months old, yes, it could have been surged enough to trash the ATX circuitry and thus never power the motherboard (this lack of ATX woudl also cause a failure to power off right in all likelihood), and PSU s that are repeatedly surge damaged but not killed by a large surge can die sloe deaths over months also. 12 Volt, like fans and HD motors, would run, but 3.3 Volt would be missing and 5 possibly also.

    What you described sounds most like a few friends who had inexpensive surge strips that got damaged, and thereafter let through parts of surges and the PSU died-- even had a couple friends with no surge strips, in the area I live in that guarantees a 6 month lifetime max for a PSU that is VERY GOOD. Unfortunately, I am not anywhere near you to tell you what brand in your country would be good-- or even to judge the brand you chose as durability is something you need to really prove by using. Shorty probably would know if he hangs out here also.

    NightShade, what PSU brands are good in the UK???

    John Danielson.
  • edited July 2003
    Of the Hipers, the 420TS is better than the 350 by a long shot (lots better). It has a ballbearing fan rather than a sleeve bearing fan and those in US are considered basic need (non-sleeve bearing fan) for durability. It is also an active power supply, though the number of fans on top of evrything else it will run is limited probably to 4-5 other than PSU fan itself if you have a lot fo things in the computer also.

    So, if you have a blown 420 I would talk with the folks that sold it to you and see if they would test it if you got it in person and not in mail. In fact, they might be willing to test the thing at the shop if you can take it there. Probably be worth a basic simple checkout fee if you can afford such just to know if the Power Supply is bad if it is out of warranty.

    If still under warranty they SHOULD check it out for you and not charge if it is something they will give you a new one under warranty because the warranty needs to include their test costs if it is bad. I tend to get and use 1 Year or more warrantied PSUs.

    John Danielson.
  • JLamyJLamy UK
    edited July 2003
    Thanks Ageek. I do have my machine attached to a simple 'surge protector' strip but it was a cheapy one from 'GAME' shop (UK), so it could be that the strip is not protecting my equipment anymore. At the time of purchase I didnt know that a surge protector only does its job once! I bought my Hiper 420 from EBUYER. I have read about people being messed around when trying to return stuff so if it does turn out to be the Hiper's fault then I hope I can get replacement fairly quick. I am tempted to buy a cheap 300w or over PSU just to see if that will make the PC work again.
  • JLamyJLamy UK
    edited July 2003
    Hello all. From the advice given in this thread I have located the problem. It was faulty PSU after all. I went and bought a cheap 300w PSU from Novatech (http://www.novatech.co.uk) for £11.75 (inc.VAT tax) works out at about $18.60. Installed it and PC now back to its former glory again. Just want to say thanks for all advice given, much appreciated. Now I have to see if Ebuyer will replace it on warranty. If not then I gonna have to use the new one until i get a more decent one, or just stick with it till should that die from surge. My next question would be are they any devices that can permanently protect my PC from spikes/surges?
  • edited July 2003
    Good. At least it is running for now.

    From what you are saying, I would say this:

    You are on a budget-- so, get a reasonable surge strip with a circuit breaker in it for now. In the US, a good surge strips runs what you paid for your PSU. I am happy the surge strip caught some of the surging, as a big surge can hurt other things in the computer before the PSU can die.

    Get one with a surge protection light on it, if that ever goes out trash the surge strip. If the surge protection light is on, it usually means the surge strip will at least handle bigger surges.

    John Danielson.
  • JLamyJLamy UK
    edited July 2003
    Well im not on a tight budget as i did spend 3 times that for the Hiper PSU, but yeah wouldnt want to over spend. Ok, can you recommend any particular make of strip with a light on it? I didnt know there was such devices.
  • UziUzi Hamburg, Germany
    edited July 2003
    Originally posted by JLamy
    Well im not on a tight budget as i did spend 3 times that for the Hiper PSU, but yeah wouldnt want to over spend.

    Look out either for an APC surge protector or (even better) shell out the money and get an APC UPS (online one - Smart UPS for example).

    Just my 0.02 Euro
  • EnverexEnverex Worcester, UK Icrontian
    edited July 2003
    Enermax seem to be the easiest to acquire PSU's over here, best places to look around...

    <a href="http://www.scan.co.uk&quot; >Scan</a>
    <a href="http://www.ebuyer.com&quot; >EBuyer</a>
    <a href="http://www.dabs.com&quot; >Dabs</a>
    <a href="http://www.Tekheads.co.uk&quot; >TekHeads</a>
    <a href="http://www2.theoverclockingstore.co.uk/&quot; >The Overclocking Store</a>

    Enermax are a good fallback option.

    NS
  • JLamyJLamy UK
    edited July 2003
    OK. Had a look around and I think I'll get one of those SurgeMaster sockets by Belkin. PSU wise I think I would go for the new GlobalWin silent one, or the Antec TruePower. Which one would you suggest? Both shall be around 420w. The GlobalWin's silent operation is the main selling point to me, along with it being able to control 3 other case fans.
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