Outlook Profesional 2003 Error

llj537llj537
edited February 2005 in Science & Tech
Hello,
When opening my microsoft outlook 2003 program I get an error message as follows

"The add-in C:\Program File\McAfee\McAfeeVirus Scan\scanmal.dll could not be installed or loaded. This problem may be resolved by using detect and repair on the help menu"

I did go through the detect and repair procedure but still get the message.

How can resolve this problem and what program do you think caused it. The outlook program was just instaled in my system.

thank you,

:loco: llj

Comments

  • AranyicAranyic Casstown, OH Icrontian
    edited February 2005
    OK first of all do you currently have McAfee installed since that is what the program is looking for.
  • llj537llj537
    edited February 2005
    Aranyic wrote:
    OK first of all do you currently have McAfee installed since that is what the program is looking for.

    Yes i do have McAfee installed, and I went as far as re-installing virus scan.
  • AranyicAranyic Casstown, OH Icrontian
    edited February 2005
    Hmm if you follow that URL does the file exist it is looking for?
  • llj537llj537
    edited February 2005
    Aranyic wrote:
    Hmm if you follow that URL does the file exist it is looking for?

    I did follow the url and a file is listed in my mcAfee virus scan file as ....."ScanEmal.dl"...and what outlook saying it can not load is.... "scanemal.dll".... the only difference is the upper and lower case letters.
  • Nibbles-The-HamsterNibbles-The-Hamster
    edited February 2005
    Next time you open Outlook and go to Tools > Options > Other tab > Advanced Options > Add-In Manager >
    If Exchange Scan is there remove it
  • ITMonkey99ITMonkey99
    edited February 2005
    Nibbles The Hamster wrote:
    Next time you open Outlook and go to Tools > Options > Other tab > Advanced Options > Add-In Manager >
    If Exchange Scan is there remove it

    Agreed....that should fix it...

    FYI - McAfee sucks sweaty balls
  • youvegotjermzyouvegotjermz Baton Rouge, La
    edited February 2005
    ditto, monkey!
  • Nibbles-The-HamsterNibbles-The-Hamster
    edited February 2005
    LOL thanks for the positive response to my fix guys.
    All those years slaving over my IT cookbooks has finally paid off :p
  • llj537llj537
    edited February 2005
    Nibbles The Hamster wrote:
    Next time you open Outlook and go to Tools > Options > Other tab > Advanced Options > Add-In Manager >
    If Exchange Scan is there remove it

    That did the trick, thanks Hamster and all the rest who help.

    llj
This discussion has been closed.