Norton 2006 help

edited August 2006 in Science & Tech
I recently noticed that my norton anti virus definitions were out of date so I went to update them. When I tried to update them I waited about 10 minutes and It still said it was connecting so I restarted my computer and tried again. Still after trying three times it will not work. After this I went to the Symantec website and tried to use the auto fix tool but it always says that I need the active x controls and how to allow them but the bar never pops up. So if anybody can help me fix this issue I would greatly appreciate it.
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