I need help with generic3.syz

Unknown

I used avg to detected this problem. How do I remove it?

I followed the virus scans-- but how do I add the hijack log to this thread?

musicman

Please post the fill path addresses for the Trojan(s) found in your scans.

Before posting a HJT log HJT do this ...

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Make sure you have exposed all Hidden Files & Folders.

To enable the viewing of Hidden files follow these steps:

1. Close all programs so that you are at your desktop.
2. Double-click on the My Computer icon.
3. Select the Tools menu and click Folder Options.
4. After the new window appears select the View tab.
5. Put a checkmark in the checkbox labeled Display the contents of system folders.
6. Under the Hidden files and folders section select the radio button labeled Show hidden files and folders.
7. Remove the checkmark from the checkbox labeled Hide file extensions for known file types.
8. Remove the checkmark from the checkbox labeled Hide protected operating system files.
9. Press the Apply button and then the OK button and close My Computer.

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Please download and install SUPERAntiSpyware

• Load SUPERAntiSpyware and click the Check for Updates button.
• Once the update has finished, exit SUPERAntiSpyware. Please do NOT run a scan yet!

IMPORTANT: Do NOT open any other windows or programs while SUPERAntiSpyware is scanning, it may interfere with the scanning process.

• Open SUPERAntiSpyware and click the Scan your Computer button.
• Check Perform Complete Scan and then click Next.
• SUPERAntiSpyware will now scan your computer and when it’s finished it will list all the infections it has found.
• Make sure that they all have a check next to them, and then click Next.
• Click Finish and you will be taken back to the main interface.
• It could be possible that it will ask you to reboot your computer in order to delete some files after reboot.
• I'll need a log afterwards of what has been found.
• To get the log, click Preferences and then click the Statistics/Logs tab. Click the dated log and press View Log and a text file will appear.
• Please post the results of the SUPERAntiSpyware log in your next reply.

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To get a HJT log into this thread open HJT itself and, from the menu, click on "Do a system scan and save a logfile".

When the scan is complete the results will open automatically in Notepad.

"Copy and paste" the HJT logfile to this thread with the Superantispyware scan report.


Please also give us an update on how the computer is operating now.


More specific removal instructions will follow, as necessary.



MM

JPoett

Thank You for your help--It is gone!

musicman

Excellent.:bigggrin:

Safe surfing.


MM