CA Anti Virus Says Infected??

collcoll Ireland
edited July 2007 in Science & Tech
Hi All

I have CA Anti Virus loaded on XP Pro, I have noticed the past few scans says the I am infected (not me the computer), but I can't remove tham. Is this a problem for me ??:confused:

Thanks

Coll

Comments

  • GrayFoxGrayFox /dev/urandom Member
    edited June 2007
    Boot into safemode and delete the files mentioned there.
  • KentigernKentigern Milton Keynes UK
    edited June 2007
    :wave: I notice from the graphic that the infected files were not automatically quarantined.
    In your virus settings do you have clean and or quarantine turned off?
  • collcoll Ireland
    edited June 2007
    Kentigern wrote:
    :wave: I notice from the graphic that the infected files were not automatically quarantined.
    In your virus settings do you have clean and or quarantine turned off?

    Kentigern

    clean and or quarantine turned are turned on :confused:

    GrayFox

    I am going to try and boot in safemode and delete them.

    I always thought that that the whole idea of Anti virus was that it would just delete it for me:confused:

    Coll
  • GrayFoxGrayFox /dev/urandom Member
    edited June 2007
    coll wrote:
    Kentigern

    clean and or quarantine turned are turned on :confused:

    GrayFox

    I am going to try and boot in safemode and delete them.

    I always thought that that the whole idea of Anti virus was that it would just delete it for me:confused:

    Coll
    They can't delete files that are currently in use.

    Hence why you boot into safe mode they shouldn't load in there and you can delete them manually.
  • collcoll Ireland
    edited June 2007
    GrayFox wrote:
    They can't delete files that are currently in use.

    Hence why you boot into safe mode they shouldn't load in there and you can delete them manually.

    Thanks GrayFox,

    I booted in safemode, turned on show hidden folders, and deleted what i could find, I could not find the ones in tunderbird..localfolders.mail..sent..when i look into this folder it's was enpty..

    Then i ran my scan and they are still there:confused:
  • HisChildHisChild
    edited July 2007
    Try using a different virus scanner. Also, since this is a virus problem try and post this in the right section (http://icrontic.com/forum/forumdisplay.php?f=57)
  • mtroxmtrox Minnesota
    edited July 2007
    HisChild wrote:
    Try using a different virus scanner.

    A different scanner would likely yield a different name for the same infection. Also known as Phish-BankFraud.eml.a (McAfee), Trojan-Spy.HTML.Southfraud.r (Kaspersky), HTML/Phishbank.Strust!Trojan

    I'm assuming his problem got solved as he hasn't posted in a few days.
  • HisChildHisChild
    edited July 2007
    mtrox wrote:
    A different scanner would likely yield a different name for the same infection. Also known as Phish-BankFraud.eml.a (McAfee), Trojan-Spy.HTML.Southfraud.r (Kaspersky), HTML/Phishbank.Strust!Trojan

    I'm assuming his problem got solved as he hasn't posted in a few days.

    I am aware that it would yield a different name for the same infection, however that was not my reason for suggesting it. Not all virus scanners are able to remove all infections that it can find. If CA antivirus cannot remove it, then a different AV might.
  • mtroxmtrox Minnesota
    edited July 2007
    Yea CA's web site says it can. But I get your thought...
  • collcoll Ireland
    edited July 2007
    HisChild wrote:
    Try using a different virus scanner. Also, since this is a virus problem try and post this in the right section (http://icrontic.com/forum/forumdisplay.php?f=57)

    I have tryed panda and avg but still can't get them off the system. I will try my post in the right section

    Thank guys
  • ThraxThrax 🐌 Austin, TX Icrontian
    edited July 2007
    Download and burn BartPE to a CD. Boot with it, and delete the files in the windows explorer there.
Sign In or Register to comment.