Internet Explorer keeps restarting (Windows Vista)

manulekamanuleka
edited July 2007 in Science & Tech
recently updates apple softwares (itune/quicktime) and i downloaded something from a site, can't remember what it was and my antivirus warned me about some bug when installing it... it was suppose to be a activex object 2.07 or something like that... it somehow automatically install antivirus pro that pops up all the time... windows defender warned me to restart the system, so i did so..

when i log into windows (vista) my explorer keeps restarting every 10 seconds or so...

has anyone experience this before?

i'm boot into ubunutu (which i regularly use now adays) to post this from...

Comments

  • GrayFoxGrayFox /dev/urandom Member
    edited July 2007
    You got pwned, GG.

    Stay in ubuntu or install XP over vista.

    Also use firefox not internet explorer and disallow everything in IE. (Rase the security bar all the way to the top then go to customize and set everything to disabled).

    Also only download quicktime from apples site.
  • ThraxThrax 🐌 Austin, TX Icrontian
    edited July 2007
    You got infected with a Smitfraud variant called SpyLocked or WinAntiVirus Pro. Use Firefox and be careful what you're clicking on, next time.

    Head to the SVT forum.
  • manulekamanuleka
    edited July 2007
    do you guys know how to fix it tho? i still wanna use windows vista from time to time...
  • ThraxThrax 🐌 Austin, TX Icrontian
    edited July 2007
    http://www.xp-vista.com/spyware-removal/winantivirus-pro-2007-removal-instructions

    And seriously. Switch to Firefox.
  • manulekamanuleka
    edited July 2007
    thanks Thrax..

    here's my progress report lol...
    i opened task manager (ctrl+alt+esc) and end the explorer.exe

    so i'm using my windows vista now without explorer...

    i ran my local norton antivirus and it reports nothing, i fired up opera and googled for abit... found out microsoft has its own malicious program remover..

    so i fired up IE and run it... it reported a trojan so it cleaned it for me... restarted and still explorer still plays up...

    i'll go through the link you provided... i really have to fix this, i don't wanna reinstall... i didn't set any restore point and i'm running dual boot with ubuntu...

    help help help :(
  • ThraxThrax 🐌 Austin, TX Icrontian
    edited July 2007
    Just follow the guide. The MSRT program is terrible.
  • manulekamanuleka
    edited July 2007
    yeah followed your guide still no luck... i can't use spyhunter (not free lol) but i ran ccleaner through my registry and it brings up alot of issues...

    there's a few virusprotect pro3.4.lnk

    do you think i should let ccleaner fix this or does anyone have a recommended registry and file integrity program that would do a better job?
  • ThraxThrax 🐌 Austin, TX Icrontian
    edited July 2007
    There's no single program that's going to resolve this for you. You'll just have to google "Remove winantivirus" and follow all the guides you find until they work. That's how it goes these days.
  • IndigoRedIndigoRed Perth Western Australia Icrontian
    edited July 2007
    Like Thrax said:

    Go here and the gurus will help you get clean. They did it for me on more than on occasion.

    Cheers, :thumbsup:
  • manulekamanuleka
    edited July 2007
    thanks thrax... i deleted a virus protect pro 3.4 folder that contain the .lnk files reported by ccleaner and it seem to fix my problem... :)

    thanks guys... ccleaner reported alot of issues on my registry... does anyone got any reg fix program recommendations?
  • IndigoRedIndigoRed Perth Western Australia Icrontian
    edited July 2007
    IndigoRed wrote:
    Like Thrax said:

    Go here and the gurus will help you get clean. They did it for me on more than on occasion.

    Cheers, :thumbsup:
    manuleka wrote:
    thanks thrax... i deleted a virus protect pro 3.4 folder that contain the .lnk files reported by ccleaner and it seem to fix my problem... :)

    thanks guys... ccleaner reported alot of issues on my registry... does anyone got any reg fix program recommendations?

    Like I said above... they'll help you with that as well, and fix up any other dregs you may have caught downloading that thing.
  • SigarosSigaros
    edited July 2007
    I seem to have a similar problem to that of manuleka. After somehow having virus protectpro installed onto my computer my windows (vista) explorer says it has stopped working and then consequentley restarts every few seconds or so. this stops me from being able to do anything on my computer but surf the web. I think I managed rid my comp of this virus protect pro and the trojans that came along with it using SUPER Antispyware but still my windows keeps restarting over and over. Any help will be greatley appreciated.
  • ThraxThrax 🐌 Austin, TX Icrontian
    edited July 2007
    Please go here and follow these directions:

    http://icrontic.com/forum/showthread.php?t=43902
  • SigarosSigaros
    edited July 2007
    Those directions cannot help me because i cannot clear my temporary files, my explorer isnt working so i cant do it manually and i am running vista so the program provided wont work.
  • SigarosSigaros
    edited July 2007
    Sorry found a vista version of ATF
  • deaden_07deaden_07
    edited July 2007
    safe mode and restoring to a point from before the infection might be worth a shot?
  • manulekamanuleka
    edited July 2007
    i though i fixed my problem... but i have an explorer issue now... after running my laptop for a while... all the windows get black sections and my explorer menu (windows menu) bar with the icons get black areas with the icons shifting to either the left or right...

    all i need to do to fix this is ctrl+alt+esc and end the explorer process... then run explorer again and its fine....

    and from time to time... like after few hours or so, windows explorer restarts... it doesn't happen in a regular basis, but this happens after i run the laptop for say more than 5 hours or so
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