internet connection problems

ubermeister30ubermeister30
edited July 2007 in Science & Tech
I was just looking for a forum about random internet connection loss and stumbled across this site. Here is my problem.

Over the past few years, somewhere between once a month and once every 3 month, we lose internet connection at our house. This is resolved by disconnecting the router and the modem for a minute and plugging back in, but when this issue occurs, it happens what seems like ever 10 minutes for a day or two. It is very annoying being I like to play videogames/talk to people on ventrillo or teamspeak a lot. I do not want to have to spend 3 minutes every time it disconnects. The interesting part is that we have now had 3 different routers (both wired and wireless), 3 different modems, and 2 different IPS's (none of these changes were made to correct this problem, just needs) without the problem stopping. I was wondering if anyone had any idea about why it would be happening and even more importantly, how to prevent it from occurring again.

Comments

  • ThraxThrax 🐌 Austin, TX Icrontian
    edited July 2007
    If they've all been the same type of connection (DSL each time, or cable each time), then the issue may very well be the line from the pole -> your house, or the box on your house -> modem.
  • kryystkryyst Ontario, Canada
    edited July 2007
    If you are ever there when it drops check the lights on the modem to see if they are detecting the problem. If they are then your issue exists on the outside of the modem. If the modem isn't detecting a line issue then there is a good chance it's on this side of the modem.

    Some things that can cause it. A frayed phone line, a phone line that has popped loose in your patch panel and is causing a short. Failing DSL filters. Failing Modem. Bad line from your house to the pole.
  • ubermeister30ubermeister30
    edited July 2007
    I guess I forgot to mention that the old ISP was cable and the new one is DSL so it's not a DSL only thing.

    As far as the modem, It doesn't seem to do anything differently when this happens. I assumed it was something on this side because of the 2 different types of connection, but I have no clue no to prevent it from happening.
  • kryystkryyst Ontario, Canada
    edited July 2007
    If it's your computer could be any number of things.
  • ubermeister30ubermeister30
    edited July 2007
    but we lose it on all 3 computers....
  • ThraxThrax 🐌 Austin, TX Icrontian
    edited July 2007
    Does anyone use bittorrent on your network?
  • GrayFoxGrayFox /dev/urandom Member
    edited July 2007
    Your router might starting to die its not powerful enough for the users on your network.

    What brand and model is it.


    If its a Dlink 604 series 99% chance thats the cause of your problem. As it is the worst router ever created by far.
  • RWBRWB Icrontian
    edited July 2007
    More than likely it's one of the computers.... to isolate the problem the next time it happens unplug one of the computers from the network and see if it happens again... if it doesn't, plug it back in and see if it does again... if it does then it's that computer and then you can work from there.
  • ubermeister30ubermeister30
    edited July 2007
    1) no bit-torrent
    2) netgear and it's new, shouldn't be dying(but who knows)
    3) I was thinking like you that it was a problem with one of the computers, and I would know which one. If so, what do I do to prevent this from happening while keeping all the computers connected to the internet.

    If there is a problem with one of the computers, it would be with the computer that is not mine. That was the computer the router was set up on. I was wondering if I just reset the router and use one of my computers as the main one, would this help?
  • CBCB Ƹ̵̡Ӝ̵̨̄Ʒ Der Millionendorf- Icrontian
    edited July 2007
    What do you mean by 'main one'. Do each of the systems not have their own connection directly to the router?
  • ubermeister30ubermeister30
    edited July 2007
    nevermind that comment, lol.....basically i just want to know if it is one of the computers that is the problem, what can I/should I do to make it so the problems do not continue while still being able to use the computer...
  • ThraxThrax 🐌 Austin, TX Icrontian
    edited July 2007
    First we have to verify if one of the computers even is the problem. The only way to do that is to systematically disconnect them, one at a time, for a statistically significant (Say, 30 minutes...) amount of time to see if the problem goes away when the disconnect cycle is occurring.
  • ubermeister30ubermeister30
    edited July 2007
    the problem has gone away again for now, so until it happens again in a month or so, I'll just have to wait. Thanks for the help, and when it happens again, I will try unplugging the one I believe to be the problem to see if it improves, then try the other 2.
  • stoopidstoopid Albany, NY New
    edited July 2007
    Here's my guesses from most to least likely:

    1) Cable modem / DSL modem is faulty
    2) There's a line issue from the outside to the cable/dsl modem
    3) Your router is having issues (be sure to upgrade to the latest firmware from netgear's website)
    4) A PC on your network is infected and broadcasting like a madman.
    5) Gremlins :D
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