Windows Freezing on shutdown

-x-1stG3ar-x-1stG3ar Australia
edited August 2007 in Science & Tech
Don't know if this is a fixable problem or not, every windows that i get there seems to be a problem =/ , but as the title states, most of the time when i restart or shutdown the PC, it goes to usual shutdown screen, says "Logging Off" then "Saving your settings" ..and at that screen it freezes up. Nothing works, mouse doesn't move.

Any Ideas of what it could be? Its been happening since the beginning.

Thanks,

-x-1stG3ar.

Comments

  • deaden_07deaden_07
    edited August 2007
    A good start to troubleshooting your problem would be to tell us all the details of your system. i.e. OS version, home built or OEM, hardware details, antivirus/firewall version, etc...
  • TroganTrogan London, UK
    edited August 2007
    Do you have Norton? Post some details of your computer as deaden suggested. :)
  • -x-1stG3ar-x-1stG3ar Australia
    edited August 2007
    Oh yeah, sorry guys!

    System Specs:

    [SIZE=-1]Motherboard : Intel® Desktop Board D101GGC
    [/SIZE]Intel(R) Pentium(R) 4 CPU 3.00GHz
    Windows XP Home w/ SP2
    NVIDIA GeForce 7600 GT, 558 MHz / 702 MHz
    System Memory :1536 MB RAM

    When it started doing this which is basically a few months after getting the pc i was using OEM Virus and firewall. Now im using AVG and Comodo.


    Let me know what else you need. Im not too much good with the more technical stuff so bare wtih me, learning!

    Thanks.
    -x-1stG3ar.
  • TroganTrogan London, UK
    edited August 2007
    I believe the problem is software related. The "OEM Virus and Firewall" was Norton, or something else?
  • -x-1stG3ar-x-1stG3ar Australia
    edited August 2007
    Vet AntiVirus
    eTrust Pest patrol Anti Spyware.
    Dont think i had a firewall apart from the microsoft one.
  • deaden_07deaden_07
    edited August 2007
    Shutdown problems are almost always driver or software. It's rare for it to fall outside those two categories.

    How did you removed the eTrust and Vent Antivirus? How soon after removal did the problem start?

    Also try shutting down your current AV software and rebooting. Shutting things down before a restart one per reboot can sometimes reveal the culprit.

    Ejecting the CD tray before a reboot can help also, even if it is empty. There may be something that gets stuck trying to scan it, floppies also.
  • -x-1stG3ar-x-1stG3ar Australia
    edited August 2007
    Oh the problem started way before i removed the Antivirus+firewall. About 6months after i bought the PC (About 2years ago).

    I'll try ejecting the CD trays before shutdown.
  • TroganTrogan London, UK
    edited August 2007
    Also, do the following that deaden suggested:
    Also try shutting down your current AV software and rebooting. Shutting things down before a restart one per reboot can sometimes reveal the culprit.
  • -x-1stG3ar-x-1stG3ar Australia
    edited August 2007
    Tried Opening the CD Drives beofore shutting down. Turned on AV and rebooted. Problem still remains.
  • SPIKE09SPIKE09 Scatland
    edited August 2007
    Strange question here but what type of Modem do you use ? I have observed similar behaviour from folks using USB modems many times.
  • -x-1stG3ar-x-1stG3ar Australia
    edited August 2007
    SPIKE09 wrote:
    Strange question here but what type of Modem do you use ? I have observed similar behaviour from folks using USB modems many times.
    Broadband ModeM Ethernet
  • deaden_07deaden_07
    edited August 2007
    Also, when was the last time you reinstalled your pc? Are there newer drivers for any of you components? Updating drivers might resolve the issue. Otherwise I would encourage you to reinstall the pc if it's been more than 6 months or a year.
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