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Trojan Horse Generic3

Unknown
edited August 2007 in Spyware & Virus Removal
Hi,

I'm having issues with AVG popping up several times a day saying it has detected Trojan Horse Generic3.uns and cannot heal it. So it just puts it in the vault and continues to reaapear. I have no idea how to remove it and its getting very annoying. Any help is much appreciated.


thanks,

Monox

Comments

  • jussa
    edited August 2007
    Hi Monox

    and welcome to Icrontic.

    Please send a hijackthis log, follow those instructions:

    Steps To Take Before Posting a HijackThis Log!
  • Monox
    edited August 2007
    Alright i have gone through all the steps that were listed on the linked post here are the results form the various scan i ran.

    Panda Active Scan:

    Incident Status Location

    Spyware:Cookie/BurstNet Not disinfected C:\Documents and Settings\Tyler\Application Data\Mozilla\Firefox\Profiles\spoidmi4.default\cookies.txt[.burstnet.com/]
    Spyware:Cookie/Ccbill Not disinfected C:\Documents and Settings\Tyler\Application Data\Mozilla\Firefox\Profiles\spoidmi4.default\cookies.txt[.ccbill.com/]
    Spyware:Cookie/Com.com Not disinfected C:\Documents and Settings\Tyler\Application Data\Mozilla\Firefox\Profiles\spoidmi4.default\cookies.txt[.com.com/]
    Spyware:Cookie/Go Not disinfected C:\Documents and Settings\Tyler\Application Data\Mozilla\Firefox\Profiles\spoidmi4.default\cookies.txt[.go.com/]
    Spyware:Cookie/Screensavers Not disinfected C:\Documents and Settings\Tyler\Application Data\Mozilla\Firefox\Profiles\spoidmi4.default\cookies.txt[.i.screensavers.com/]
    Spyware:Cookie/Target Not disinfected C:\Documents and Settings\Tyler\Application Data\Mozilla\Firefox\Profiles\spoidmi4.default\cookies.txt[.target.com/]
    Spyware:Cookie/Yadro Not disinfected C:\Documents and Settings\Tyler\Application Data\Mozilla\Firefox\Profiles\spoidmi4.default\cookies.txt[.yadro.ru/]
    Spyware:Cookie/BurstBeacon Not disinfected C:\Documents and Settings\Tyler\Application Data\Mozilla\Firefox\Profiles\spoidmi4.default\cookies.txt[www.burstbeacon.com/]
    Virus:Trj/Downloader.PUT Disinfected C:\Documents and Settings\Tyler\Local Settings\Temp\snapsnet.exe
    Adware:Adware/Yazzle Not disinfected C:\Documents and Settings\Tyler\Local Settings\Temp\yazzlesnet.exe
    Adware:Adware/TTC Not disinfected C:\Documents and Settings\Tyler\Local Settings\Temporary Internet Files\Content.IE5\KZ9FAE7T\TTC-4444[1].exe
    Adware:Adware/TTC Not disinfected C:\WINDOWS\TTC-4444.exe

    Kapersky Scan:

    KASPERSKY ONLINE SCANNER REPORT
    Saturday, August 18, 2007 8:40:31 AM
    Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
    Kaspersky Online Scanner version: 5.0.93.0
    Kaspersky Anti-Virus database last update: 18/08/2007
    Kaspersky Anti-Virus database records: 384803

    Scan Settings:
    Scan using the following antivirus database: extended
    Scan Archives: true
    Scan Mail Bases: true

    Scan Target - My Computer:
    A:\
    C:\
    D:\
    E:\
    H:\
    Y:\
    Z:\

    Scan Statistics:
    Total number of scanned objects: 98874
    Number of viruses found: 5
    Number of infected objects: 19
    Number of suspicious objects: 0
    Duration of the scan process: 01:26:15

    Infected Object Name / Virus Name / Last Action
    C:\Documents and Settings\All Users\Application Data\Avg7\Log\emc.log Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log Object is locked skipped
    C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log.lck Object is locked skipped
    C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
    C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
    C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
    C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
    C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
    C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
    C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
    C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
    C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
    C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
    C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
    C:\Documents and Settings\Tyler\Application Data\Mozilla\Firefox\Profiles\spoidmi4.default\cert8.db Object is locked skipped
    C:\Documents and Settings\Tyler\Application Data\Mozilla\Firefox\Profiles\spoidmi4.default\history.dat Object is locked skipped
    C:\Documents and Settings\Tyler\Application Data\Mozilla\Firefox\Profiles\spoidmi4.default\key3.db Object is locked skipped
    C:\Documents and Settings\Tyler\Application Data\Mozilla\Firefox\Profiles\spoidmi4.default\parent.lock Object is locked skipped
    C:\Documents and Settings\Tyler\Application Data\Mozilla\Firefox\Profiles\spoidmi4.default\search.sqlite Object is locked skipped
    C:\Documents and Settings\Tyler\Application Data\Mozilla\Firefox\Profiles\spoidmi4.default\urlclassifier2.sqlite Object is locked skipped
    C:\Documents and Settings\Tyler\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SUPERANTISPYWARE.LOG Object is locked skipped
    C:\Documents and Settings\Tyler\Cookies\index.dat Object is locked skipped
    C:\Documents and Settings\Tyler\Local Settings\Application Data\ApplicationHistory\UniUploader.exe.295b857e.ini.inuse Object is locked skipped
    C:\Documents and Settings\Tyler\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
    C:\Documents and Settings\Tyler\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
    C:\Documents and Settings\Tyler\Local Settings\Application Data\Mozilla\Firefox\Profiles\spoidmi4.default\Cache\_CACHE_001_ Object is locked skipped
    C:\Documents and Settings\Tyler\Local Settings\Application Data\Mozilla\Firefox\Profiles\spoidmi4.default\Cache\_CACHE_002_ Object is locked skipped
    C:\Documents and Settings\Tyler\Local Settings\Application Data\Mozilla\Firefox\Profiles\spoidmi4.default\Cache\_CACHE_003_ Object is locked skipped
    C:\Documents and Settings\Tyler\Local Settings\Application Data\Mozilla\Firefox\Profiles\spoidmi4.default\Cache\_CACHE_MAP_ Object is locked skipped
    C:\Documents and Settings\Tyler\Local Settings\History\History.IE5\index.dat Object is locked skipped
    C:\Documents and Settings\Tyler\Local Settings\History\History.IE5\MSHist012007081720070818\index.dat Object is locked skipped
    C:\Documents and Settings\Tyler\Local Settings\Temp\yazzlesnet.exe/data0002 Infected: Trojan-Downloader.Win32.PurityScan.eg skipped
    C:\Documents and Settings\Tyler\Local Settings\Temp\yazzlesnet.exe NSIS: infected - 1 skipped
    C:\Documents and Settings\Tyler\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
    C:\Documents and Settings\Tyler\Local Settings\Temporary Internet Files\Content.IE5\KZ9FAE7T\TTC-4444[1].exe/data0002 Infected: not-a-virus:AdWare.Win32.TTC.a skipped
    C:\Documents and Settings\Tyler\Local Settings\Temporary Internet Files\Content.IE5\KZ9FAE7T\TTC-4444[1].exe NSIS: infected - 1 skipped
    C:\Documents and Settings\Tyler\NTUSER.DAT Object is locked skipped
    C:\Documents and Settings\Tyler\ntuser.dat.LOG Object is locked skipped
    C:\Program Files\mIRC\mirc.exe Infected: not-a-virus:Client-IRC.Win32.mIRC.616 skipped
    C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
    C:\System Volume Information\_restore{211D36E3-4221-4377-9C91-21AAC3475BD9}\RP490\A0075718.exe/data0002 Infected: not-a-virus:AdWare.Win32.TTC.a skipped
    C:\System Volume Information\_restore{211D36E3-4221-4377-9C91-21AAC3475BD9}\RP490\A0075718.exe NSIS: infected - 1 skipped
    C:\System Volume Information\_restore{211D36E3-4221-4377-9C91-21AAC3475BD9}\RP490\A0075808.exe/data0002 Infected: not-a-virus:AdWare.Win32.TTC.a skipped
    C:\System Volume Information\_restore{211D36E3-4221-4377-9C91-21AAC3475BD9}\RP490\A0075808.exe NSIS: infected - 1 skipped
    C:\System Volume Information\_restore{211D36E3-4221-4377-9C91-21AAC3475BD9}\RP492\A0075931.dll Infected: not-a-virus:AdWare.Win32.TTC.a skipped
    C:\System Volume Information\_restore{211D36E3-4221-4377-9C91-21AAC3475BD9}\RP492\A0075932.dll Infected: not-a-virus:AdWare.Win32.TTC.a skipped
    C:\System Volume Information\_restore{211D36E3-4221-4377-9C91-21AAC3475BD9}\RP492\A0075933.dll Infected: not-a-virus:AdWare.Win32.TTC.b skipped
    C:\System Volume Information\_restore{211D36E3-4221-4377-9C91-21AAC3475BD9}\RP492\A0075934.exe/data0002 Infected: not-a-virus:AdWare.Win32.TTC.b skipped
    C:\System Volume Information\_restore{211D36E3-4221-4377-9C91-21AAC3475BD9}\RP492\A0075934.exe NSIS: infected - 1 skipped
    C:\System Volume Information\_restore{211D36E3-4221-4377-9C91-21AAC3475BD9}\RP493\change.log Object is locked skipped
    C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
    C:\WINDOWS\SchedLgU.Txt Object is locked skipped
    C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
    C:\WINDOWS\Sti_Trace.log Object is locked skipped
    C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
    C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
    C:\WINDOWS\system32\config\ACEEvent.evt Object is locked skipped
    C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
    C:\WINDOWS\system32\config\default Object is locked skipped
    C:\WINDOWS\system32\config\default.LOG Object is locked skipped
    C:\WINDOWS\system32\config\SAM Object is locked skipped
    C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
    C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
    C:\WINDOWS\system32\config\SECURITY Object is locked skipped
    C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
    C:\WINDOWS\system32\config\software Object is locked skipped
    C:\WINDOWS\system32\config\software.LOG Object is locked skipped
    C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
    C:\WINDOWS\system32\config\system Object is locked skipped
    C:\WINDOWS\system32\config\system.LOG Object is locked skipped
    C:\WINDOWS\system32\drivers\sptd.sys Object is locked skipped
    C:\WINDOWS\system32\drivers\sptd0557.sys Object is locked skipped
    C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
    C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
    C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
    C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
    C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
    C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
    C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
    C:\WINDOWS\TTC-4444.exe/data0002 Infected: not-a-virus:AdWare.Win32.TTC.a skipped
    C:\WINDOWS\TTC-4444.exe NSIS: infected - 1 skipped
    C:\WINDOWS\wiadebug.log Object is locked skipped
    C:\WINDOWS\wiaservc.log Object is locked skipped
    C:\WINDOWS\WindowsUpdate.log Object is locked skipped
    D:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
    D:\System Volume Information\_restore{211D36E3-4221-4377-9C91-21AAC3475BD9}\RP493\change.log Object is locked skipped
    Z:\Games\HaViK\misc progs\mirc62.exe/stream/data0006 Infected: not-a-virus:Client-IRC.Win32.mIRC.62 skipped
    Z:\Games\HaViK\misc progs\mirc62.exe/stream Infected: not-a-virus:Client-IRC.Win32.mIRC.62 skipped
    Z:\Games\HaViK\misc progs\mirc62.exe NSIS: infected - 2 skipped
    Z:\Games\Steam\Steam.log Object is locked skipped
    Z:\Games\Steam\SteamApps\winui.gcf Object is locked skipped
    Z:\Games\Steam\SteamLogs\SteamStats.log Object is locked skipped

    Scan process completed.

    Hijack This log:

    Logfile of HijackThis v1.99.1
    Scan saved at 1:29:26 PM, on 8/18/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Ahead\InCD\InCDsrv.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Stardock\Object Desktop\WindowBlinds\wbload.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\SOUNDMAN.EXE
    C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe
    C:\Program Files\Ahead\InCD\InCD.exe
    C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
    C:\Program Files\UniUploader\UniUploader.exe
    C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Google\Gmail Notifier\gnotify.exe
    C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
    C:\Documents and Settings\Tyler\Desktop\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe"
    O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [UniUploader] C:\Program Files\UniUploader\UniUploader.exe
    O4 - HKLM\..\Run: [COMODO Firewall Pro] "C:\Program Files\Comodo\Firewall\CPF.exe" /background
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\gnotify.exe
    O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe"
    O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
    O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,99/mcinsctl.cab
    O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/EN-US/a-UNO1/GAME_UNO1.cab
    O16 - DPF: {7584C670-2274-4EFB-B00B-D6AABA6D3850} (Microsoft RDP Client Control (redist)) - http://webdesk.redcross.ca/msrdp.cab
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
    O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://messenger.zone.msn.com/binary/ZIntro.cab56649.cab
    O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/shared/mcgdmgr/1,0,0,26/mcgdmgr.cab
    O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
    O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab31267.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{4ADD019C-5E80-4417-899E-542C701C01EA}: NameServer = 192.168.0.1
    O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
    O20 - Winlogon Notify: WB - C:\PROGRA~1\Stardock\OBJECT~1\WINDOW~1\fastload.dll
    O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
    O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
  • jussa
    edited August 2007
    Hi,


    Please download ATF Cleaner by Atribune.
    • Double-click ATF-Cleaner.exe to run the program.
    • Under Main choose: Select All
    • Click the Empty Selected button.
    If you use Firefox browser
    • Click Firefox at the top and choose: Select All
    • Click the Empty Selected button.
    • NOTE: If you would like to keep your saved passwords, please click No at the prompt.

    If you use Opera browser
    • Click Opera at the top and choose: Select All
    • Click the Empty Selected button.
    • NOTE: If you would like to keep your saved passwords, please click No at the prompt.

    Click Exit on the Main menu to close the program.
    For Technical Support, double-click the e-mail address located at the bottom of each menu.

    This will remove all files from the items that are checked so if you have some cookies you'd like to save. please move them to a different directory first.




    Please download AVG Anti-Spyware to your Desktop or to your usual Download Folder.

    * Install AVG Anti-Spyware by double clicking the installer.
    * Follow the prompts. Make sure that Launch AVG Anti-Spyware is checked.
    * On the main screen under Your Computer's security.
    * Click on Change state next to Resident shield. It should now change to inactive.
    * Click on Change state next to Automatic updates. It should now change to inactive.
    * Next to Last Update, click on Update now. (You will need an active internet connection to perform this)
    * Wait until you see the Update succesfull message.
    * Right-click the AVG Anti-Spyware Tray Icon and uncheck Start with Windows.
    * Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.

    If you are having problems with the updater, you can use this link to manually update ewido.
    AVG Anti-Spyware manual updates.

    Download the Full database to your Desktop or to your usual Download Folder and install it by double clicking the file. Make sure that AVG Anti-Spyware is closed before installing the update.


    Reboot your computer in Safe Mode.
    * If the computer is running, shut down Windows, and then turn off the power.
    * Wait 30 seconds, and then turn the computer on.
    * Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
    * Ensure that the Safe Mode option is selected.
    * Press Enter. The computer then begins to start in Safe mode.
    * Login on your usual account.

    Once in Safe Mode:

    Close ALL open Windows / Programs / Folders. Please start AVG Anti-Spyware and run a full scan.

    * Click on Scanner on the toolbar.
    * Click on the Settings tab.
    * Under How to act?
    * Click on Recommended Action and choose Quarantine from the popup menu.
    * Under How to scan?
    * All checkboxes should be ticked.
    * Under Possibly unwanted software:
    * All checkboxes should be ticked.
    * Under Reports:
    * Select Automatically generate report after every scan and uncheck Only if threats were found.
    * Under What to scan?
    * Select Scan every file.
    * Click on the Scan tab.
    * Click on Complete System Scan to start the scan process.
    * Let the program scan the machine.
    * When the scan has finished, follow the instructions below.

    IMPORTANT : Don't click on the "Save Scan Report" button before you did hit the "Apply all Actions" button.

    * Make sure that Set all elements to: shows Quarantine
    (1), if not click on the link and choose Quarantine from the popup menu. (2) *At the bottom of the window click on the Apply all Actions button. (3)
    scanavgjk2.jpg
    * When done, click the Save Scan Report button.
    (4) *Click the Save Report as button.
    * Save the report to your Desktop.

    * Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.

    Reboot back into Normal Mode, and post a new HJT log, along with the AVG Anti-Spyware report.
  • Monox
    edited August 2007
    Okay i ran AVG Anti-Spyware, but when i saved the scan results they dont seem to be saved anywhere (meaning i cant find where it saved the scan log) so when i ran it again to try and get another log it came up clean. So all i have is the hijack this log:

    Logfile of HijackThis v1.99.1
    Scan saved at 7:16:30 AM, on 8/20/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Ahead\InCD\InCDsrv.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Stardock\Object Desktop\WindowBlinds\wbload.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\SOUNDMAN.EXE
    C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe
    C:\Program Files\Ahead\InCD\InCD.exe
    C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
    C:\Program Files\UniUploader\UniUploader.exe
    C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Google\Gmail Notifier\gnotify.exe
    C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\MSN Messenger\msnmsgr.exe
    C:\Program Files\Steam\Steam.exe
    C:\Program Files\MSN Messenger\usnsvc.exe
    C:\Program Files\Xfire\Xfire.exe
    C:\Program Files\Trillian\trillian.exe
    C:\Program Files\Ventrilo\Ventrilo.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Documents and Settings\Tyler\Desktop\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe"
    O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [UniUploader] C:\Program Files\UniUploader\UniUploader.exe
    O4 - HKLM\..\Run: [COMODO Firewall Pro] "C:\Program Files\Comodo\Firewall\CPF.exe" /background
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\gnotify.exe
    O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
    O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe"
    O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
    O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,99/mcinsctl.cab
    O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/EN-US/a-UNO1/GAME_UNO1.cab
    O16 - DPF: {7584C670-2274-4EFB-B00B-D6AABA6D3850} (Microsoft RDP Client Control (redist)) - http://webdesk.redcross.ca/msrdp.cab
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
    O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://messenger.zone.msn.com/binary/ZIntro.cab56649.cab
    O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/shared/mcgdmgr/1,0,0,26/mcgdmgr.cab
    O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
    O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab31267.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{4ADD019C-5E80-4417-899E-542C701C01EA}: NameServer = 192.168.0.1
    O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
    O20 - Winlogon Notify: WB - C:\PROGRA~1\Stardock\OBJECT~1\WINDOW~1\fastload.dll
    O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
    O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
    O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
  • jussa
    edited August 2007
    Hi,

    Your HiJackThis log is clean :)

    How is the PC behaving?
  • Monox
    edited August 2007
    It seems to be running fine.

    Thank you for all the help.



    Monox.
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