No taskbar, no icons, same in safe mode

Unknown
edited September 2007 in Spyware & Virus Removal
XP Pro, administrator logon, no taskbar, no icons, same in safe mode. All rest works. Did ATF-clean, ran SuperAntiSpyware. Nothing found. Also ran NOD32. Same. Checked registry for shell = explorer.exe. No change. Can do Ctrl-Alt-Del and get to command prompt. Running Explorer, no change.
Ran SCF /scannow. Did "upgrade" XP install. No change. Here is an HJT log. Any hope of getting the desktop back?
===========
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:41:41 PM, on 8/18/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\Program Files\Eset\nod32krn.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\taskmgr.exe
C:\WINDOWS\system32\cmd.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=5060926
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=5060926
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=5060926
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [\\pcop1\EPSON Stylus Photo R340 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAJA.EXE /P38 "\\pcop1\EPSON Stylus Photo R340 Series" /O6 "USB001" /M "Stylus Photo R340"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [nod32kui] "C:\Program Files\Eset\nod32kui.exe" /WAITSERVICE
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = daveydds.local
O17 - HKLM\Software\..\Telephony: DomainName = daveydds.local
O17 - HKLM\System\CCS\Services\Tcpip\..\{028FC07D-50F2-49DA-834D-F32B9C87383A}: NameServer = 192.168.10.10,64.81.79.2,216.231.41.2
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = daveydds.local
O17 - HKLM\System\CS1\Services\Tcpip\..\{028FC07D-50F2-49DA-834D-F32B9C87383A}: NameServer = 192.168.10.10,64.81.79.2,216.231.41.2
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = daveydds.local
O17 - HKLM\System\CS2\Services\Tcpip\..\{028FC07D-50F2-49DA-834D-F32B9C87383A}: NameServer = 192.168.10.10,64.81.79.2,216.231.41.2
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: Domain = daveydds.local
O17 - HKLM\System\CS3\Services\Tcpip\..\{028FC07D-50F2-49DA-834D-F32B9C87383A}: NameServer = 192.168.10.10,64.81.79.2,216.231.41.2
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: GoogleDesktopManager - Unknown owner - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe (file missing)
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
O23 - Service: NOD32 Kernel Service (NOD32krn) - Eset - C:\Program Files\Eset\nod32krn.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Intel(R) PROSet/Wireless SSO Service (WLANKEEPER) - Intel(R) Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

--
End of file - 6728 bytes

Comments

  • NuppiNuppi South Ostrobothnia (Finland)
    edited August 2007
    Hi john11,

    And welcome to icrontic.

    Step 1 - Getting a Firewall!

    If you do not have a software Firewall on your computer, please download one of the following - they are Free!.

    Comodo
    Zone Alarm
    Sunbelt Kerio PF
    Outpost Firewall

    Firewalls provide protection against outside attackers by shielding your computer or network from malicious or unnecessary Internet traffic.

    We do not recommend using Microsoft's built-in Firewall in XP SP2 as it only blocks incoming traffic and not outgoing.     This means that any malware on your computer is free to "phone home" for more instructions. Simply put, Windows XP contains a mediocre firewall. This firewall is NO replacement for a dedicated software solution. Remember to use only one firewall at any time.

    =====

    Step 2 - Getting an Anti-Virus program!

    Just like a Firewall is important for blocking malicious and unnecessary traffic, an Anti-Virus program is important for detecting and removing Viruses, Trojans and Worms.

    If you do not have an Anti-Virus program or your current subscription has run out, then we at Icrontic recommend Kaspersky Anti-Virus, which is one of the better paid Anti-Virus programs out there today.

    However, if you do not wish to pay for an Anti-Virus program, there are free ones available. Please choose one Free Anti-Virus program below:

    AntiVir
    AVG Free Edition
    avast! 4 Home Edition

    =====

    Step 3 -

    Copy all text in box below to notepad :
    REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\StartMenu\StartMenu\Documents]
"Text"="Recent Documents Menu"
"Type"="group"
"Bitmap"="C:\\windows\\system\\shell32.dll,21"
"HelpID"="iexplore.hlp#50041"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\StartMenu\StartMenu\Documents\Documents]
"RegPath"="Software\\Microsoft\\Windows\\CurrentVersion\\Policies\\Explorer"
"Text"="Hide Documents Menu"
"Type"="checkbox"
"CheckedValue"=dword:00000001
"UncheckedValue"=dword:00000000
"DefaultValue"=dword:00000000
"ValueName"="NoRecentDocsMenu"
"HKeyRoot"=dword:80000001
;"HelpID"="iexplore.hlp#50107"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\StartMenu\StartMenu\Documents\DontAdd]
"RegPath"="Software\\Microsoft\\Windows\\CurrentVersion\\Policies\\Explorer"
"Text"="Don't Add to Documents Menu"
"Type"="checkbox"
"CheckedValue"=dword:00000001
"UncheckedValue"=dword:00000000
"DefaultValue"=dword:00000000
"ValueName"="NoRecentDocsHistory"
"HKeyRoot"=dword:80000001
;"HelpID"="iexplore.hlp#50107"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\StartMenu\StartMenu\Documents\ClearDocs]
"RegPath"="Software\\Microsoft\\Windows\\CurrentVersion\\Policies\\Explorer"
"Text"="Clear Documents Menu on Exit"
"Type"="checkbox"
"CheckedValue"=dword:00000001
"UncheckedValue"=dword:00000000
"DefaultValue"=dword:00000000
"ValueName"="ClearRecentDocsOnExit"
"HKeyRoot"=dword:80000001
;"HelpID"="iexplore.hlp#50107"


    Save file to the desktop name regfix1.reg filetype "all files"

    double click it and if appaers any question answer yes.

    Boot comp.

    Please send a fresh hijackthis log
  • john11
    edited August 2007
    No change after running the .reg file. Here is a fresh hjt log. :(
    ===============

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 12:51:55 PM, on 8/20/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
    C:\Program Files\Eset\nod32krn.exe
    C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\system32\taskmgr.exe
    C:\WINDOWS\system32\cmd.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=5060926
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=5060926
    R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=5060926
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
    O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
    O4 - HKLM\..\Run: [\\pcop1\EPSON Stylus Photo R340 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAJA.EXE /P38 "\\pcop1\EPSON Stylus Photo R340 Series" /O6 "USB001" /M "Stylus Photo R340"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
    O4 - HKLM\..\Run: [nod32kui] "C:\Program Files\Eset\nod32kui.exe" /WAITSERVICE
    O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
    O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
    O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
    O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
    O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
    O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
    O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    O4 - Global Startup: Digital Line Detect.lnk = ?
    O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
    O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
    O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
    O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
    O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = daveydds.local
    O17 - HKLM\Software\..\Telephony: DomainName = daveydds.local
    O17 - HKLM\System\CCS\Services\Tcpip\..\{028FC07D-50F2-49DA-834D-F32B9C87383A}: NameServer = 192.168.10.10,64.81.79.2,216.231.41.2
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = daveydds.local
    O17 - HKLM\System\CS1\Services\Tcpip\..\{028FC07D-50F2-49DA-834D-F32B9C87383A}: NameServer = 192.168.10.10,64.81.79.2,216.231.41.2
    O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = daveydds.local
    O17 - HKLM\System\CS2\Services\Tcpip\..\{028FC07D-50F2-49DA-834D-F32B9C87383A}: NameServer = 192.168.10.10,64.81.79.2,216.231.41.2
    O17 - HKLM\System\CS3\Services\Tcpip\Parameters: Domain = daveydds.local
    O17 - HKLM\System\CS3\Services\Tcpip\..\{028FC07D-50F2-49DA-834D-F32B9C87383A}: NameServer = 192.168.10.10,64.81.79.2,216.231.41.2
    O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
    O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    O23 - Service: GoogleDesktopManager - Unknown owner - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe (file missing)
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
    O23 - Service: NOD32 Kernel Service (NOD32krn) - Eset - C:\Program Files\Eset\nod32krn.exe
    O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    O23 - Service: Intel(R) PROSet/Wireless SSO Service (WLANKEEPER) - Intel(R) Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

    --
    End of file - 6729 bytes
  • NuppiNuppi South Ostrobothnia (Finland)
    edited August 2007
    Hi ,

    I don't see anything wrong in your hijackthis log

    Have you tried this :

    Link

    Method 1, Method 2 and Method 3 ?
  • NuppiNuppi South Ostrobothnia (Finland)
    edited August 2007
    Hi,

    Check this too,

    Right click Start button and select explorer

    Navigate :

    C:\Documents and Settings\Your Account\desktop

    Right click desktop folder by mouse ans select properties.

    Ensure that there is not mark in hidden.
  • trolltroll Windsor, Nova Scotia Icrontian
    edited August 2007
    We get at least one of these a day in the shop...

    Box boots, the Desktop picture loads, but no icons or taskbar etc... if you kill explorer.exe from taskmanager and relaunch it, you will see a very brief flash of icons etc... then blank again.

    "Google Desktop" (pronounced TRASH) has barfed. You have to run the Google Desktop Installer from the taskmanager and use it to uninstall itself if possible, or worst case you just reinstall it then uninstall it.

    All comes back tickety boo.

    P.S. While your at it give all those "ToolBars" the boot too...
  • NuppiNuppi South Ostrobothnia (Finland)
    edited August 2007
    Hi,

    Sorry, it's very hard to understand what you write, because I'm from finland.

    Can you use easier words :D

    How about if you remove whole Google desktop ? I know that it slows comp.
  • trolltroll Windsor, Nova Scotia Icrontian
    edited August 2007
    Sorry Nuppi;

    What I have found is that Google Desktop can become corrupt and cause the Desktop icons & Taskbar not to display on the screen.

    Google Desktop will sometimes not uninstall in this circumstance, or you can not get to Add/Remove Programs to remove it.

    What I do to fix it is reinstall Google Desktop and reboot, the Desktop should at that point be working properly again.

    Then I remove Google Desktop with Add/Remove Programs for good.

    I have seen Google Desktop do this on many computers, and it seemed to me that his problem was related.
  • NuppiNuppi South Ostrobothnia (Finland)
    edited August 2007
    Hi

    So is problem away?
  • TroganTrogan London, UK
    edited September 2007
    Whilst we appreciate that you may be busy, it has been 7 days or more since we heard from you. This topic is now closed.

    Infections can change and fresh instructions will now need to be given. If you wish to reopen your topic, please send a Private Message (PM) to Trogan with a link to your thread.

    If you are not the user who started this thread, you must start your own Thread instead :)
This discussion has been closed.