windows xp service and control error

Kaki

hello i have recently installed xp/microsoft updates and ever since after that(after restarting comp) my computer only boots up in safe mode and once i log in and get to my desktop screen an error message pops up "service and control blah blah" if i close that window, the windows shutdown countdown starts and the computer doesn't even shut down right

any help please?

primesuspect

please be more descriptive - we need the exact error message, not "service and control blah blah", then we can help

Kaki

it's one of those errors that windows xp shows with "send error report" "don't send", and there's another error message that comes up with something along the lines of "Devs:Calling root key before nview.dll is loaded"

also i didn't mention that i also installed paint.net and .net frame before i restarted comp

Thrax

Uninstall your video card in safe mode and reinstall your video drivers in regular windows

kryyst

Did you by chance upgrade from service pack 1 to service pack 2 (which means you haven't done any updates for a good while). SP2 has some issues with some older drivers and software. In particular it throws a fit with some older cd/dvd burning software and some video drivers.

Kaki

I tried uninstalling the video driver but it still showed the same problems after rebooting

and i had service pack 2 before this happened, everything was fine until i installed these security updates for all these microsoft products like microsoft office 2007, paint.net etc.

Kaki

btw my computer boots up only in "safe" mode, meaning it's normal mode but the resolution is on the lowest and on 4-bit here's a hijack this log (just to make sure it's not a spyware/virus causing this problem) Please check it

Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 11:15:15 PM, on 9/21/2007 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\ZoneLabs\vsmon.exe C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\Winamp\winampa.exe C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe C:\Program Files\DAEMON Tools\daemon.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe C:\WINDOWS\System32\HPZipm12.exe C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\dwwin.exe O1 - Hosts: localhost 127.0.0.1 O2 - BHO: btorbit.com - {000123B4-9B42-4900-B3F7-F4B073EFC214} - C:\Program Files\Orbitdownloader\orbitcth.dll O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL O2 - BHO: (no name) - {733E9132-53CA-4C97-9AC9-145C4502FA20} - (no file) O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll O2 - BHO: (no name) - {76EAE03C-F2B1-4397-97E8-390920B7C2DC} - (no file) O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file) O2 - BHO: Editor plugin - {9F1D47EA-80B7-4f21-A9D3-3738F20596EE} - mountr.dll (file missing) O3 - Toolbar: (no name) - {9E3849D6-41EF-4B2F-86B7-632EF90758E4} - (no file) O3 - Toolbar: (no name) - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - (no file) O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32 O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe O4 - HKLM\..\Run: [Microsoft] wmism23.exe O4 - HKLM\..\Run: [tcpipmon] tcpipmon.exe O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe" O4 - HKLM\..\Run: [Vistadrv] C:\Documents and Settings\Sang-hyun\Desktop\Things to Install\Vistadrive\vsdrv.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe" O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe" O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" O4 - HKLM\..\RunServices: [Microsoft] wmism23.exe O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe" O4 - HKCU\..\Run: [Rainlendar2] C:\Program Files\Rainlendar2\Rainlendar2.exe O4 - HKCU\..\Run: [Microsoft] wmism23.exe O4 - HKCU\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033 O4 - HKUS\S-1-5-18\..\Run: [Microsoft] wmism23.exe (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [Microsoft] wmism23.exe (User 'Default user') O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE O4 - Startup: PowerReg Scheduler V3.exe O4 - Startup: Product Registration.lnk = E:\ereg\ATR1.EXE O4 - Startup: Rainmeter.lnk = C:\Program Files\Rainmeter\Rainmeter.exe O8 - Extra context menu item: &Download by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/201 O8 - Extra context menu item: &Grab video by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/204 O8 - Extra context menu item: Do&wnload selected by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/203 O8 - Extra context menu item: Down&load all by Orbit - res://C:\Program Files\Orbitdownloader\orbitmxt.dll/202 O8 - Extra context menu item: Download All Files by HiDownload - C:\Program Files\HiDownload\HDGetAll.htm O8 - Extra context menu item: Download by HiDownload - C:\Program Files\HiDownload\HDGet.htm O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000 O8 - Extra context menu item: Microsoft Excel로 내보내기(&X) - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000 O8 - Extra context menu item: 강조 - C:\Program Files\Avant Browser\Highlight.htm O8 - Extra context menu item: 같은 서버의 모든 이미지 차단 - C:\Program Files\Avant Browser\AddAllToADBlackList.htm O8 - Extra context menu item: 검색 - C:\Program Files\Avant Browser\Search.htm O8 - Extra context menu item: 광고 차단 목록에 추가 - C:\Program Files\Avant Browser\AddToADBlackList.htm O8 - Extra context menu item: 새 Avant Browser에서 열기 - C:\Program Files\Avant Browser\OpenInNewBrowser.htm O8 - Extra context menu item: 이 페이지의 모든 링크 열기... - C:\Program Files\Avant Browser\OpenAllLinks.htm O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL O9 - Extra button: HiDownload - {F4FBA929-A891-492C-A0F6-5C79CC4F1742} - C:\Program Files\HiDownload\hidownload.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing) O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing) O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204 O16 - DPF: {5F5F9FB8-878E-4455-95E0-F64B2314288A} (ijjiPlugin2 Class) - http://gamedownload.ijjimax.com/gamedownload/dist/hgstart/HGPlugin11USA.cab O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1185218342687 O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1185218332437 O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} - http://launch.gamespyarcade.com/software/launch/alaunch.cab O16 - DPF: {79419762-2D03-48F8-A63E-0544D95143DE} (AutoPatchOCX Control) - http://www.x2game.com/Control/AutoPatchOCX.cab O16 - DPF: {BF2F688A-B568-426A-B631-FA2259B604B2} (CholDynamicUpload Control) - http://sea15.chol.com/html/CholDynamicUpload.cab O16 - DPF: {CD995117-98E5-4169-9920-6C12D4C0B548} (HGPlugin9USA Class) - http://gamedownload.ijjimax.com/gamedownload/dist/hgstart/HGPlugin9USA.cab O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll O20 - Winlogon Notify: gebbcyv - gebbcyv.dll (file missing) O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe (file missing) O23 - Service: AntiVir PersonalEdition Classic Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe O23 - Service: ASP.NET State Service (aspnet_state) - Unknown owner - C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe (file missing) O23 - Service: InstallDriver Table Manager (IDriverT) - Unknown owner - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe (file missing) O23 - Service: iPodService - Unknown owner - C:\Program Files\iPod\bin\iPodService.exe (file missing) O23 - Service: MonSvcNT - Ahnlab, Inc. - C:\Program Files\Ahnlab\V3\MonSvcNT.EXE O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe O23 - Service: Web Live Information Messenger - Unknown owner - C:\WINDOWS\webmsn.exe (file missing) -- End of file - 10168 bytes

Kaki

guys i just got my computer to work normally again! thanks for all your help

i turned on my comp and the error messages didn't come up for some reason, so i decided to reinstall the nvidia driver (now that i don't have limited time on the comp) and restarted comp and it worked! thank you thrax