trouble staying connected to IRC server.

CB

Any of you who visit the IRC channel regularly have proly noticed that for the last two weeks, I've been having trouble staying connected.

My connection to the Rizon.net IRC server that we use will drop completely. I can usually reconnect immediately, but it's still annoying, and it interupts conversations... mine and others...

Thing is: It's not my internet connection.... My connection is just fine in every other respect. None of my downloads suffer, I don't get kicked or desynchronized from game servers, nothing else is going wrong with my connection. It's only my connection to Rizon. Even connections to other IRC servers stick around.

It's not my software. I usually use Trillian as my IRC client, but I've also tried the Java client, and I'm using mIRC today. Still the same problem (Although mIRC seems to be able to handle it better, getting me right back in again, rather than having to try several times to reconnect).

Even reformatted this system (not because of this issue) and tried from other computers in the house.

However, when I take my computer to a different LAN in another location, the connection is fine...

So, somehow there is an issue somewhere between my router and Rizon.net

Is there anything I can even try to do about this, or should I hand my IRC badge back in?

primesuspect

you should check with your ISP. Sounds like maybe you need to open a trouble ticket with them.

Also it could be your router.

BuddyJ

I think Thrax said it was a router problem.

Every time you quit, it says [Ping timeout:240 seconds]

CB

Buddy Jesus wrote:

I think Thrax said it was a router problem.

Every time you quit, it says [Ping timeout:240 seconds]

What does that mean is happening?

BuddyJ

Rizon pings everyone who connects to it. It's pinging you, and your system isn't pinging them back after 4 min. Because it's not hearing from you, it thinks you're disconnected, so it drops your connection.

Ryder

CB, what kind of router do you have?

Check to see if there is a setting that says something like:

WAN ICMP settings, Allow WAN Ping, Block Anonymous internet requests, something along those lines.

In the case of blocking anonymous internet requests...you want to say no or disable the feature (meaning disable the blocking, which allows the requests) You need to be pingable basically. If you already are pingable, then apparently quite frequently there is a routing problem between your location and Rizon (either a router along the way is having issues, etc) thus you become unpingable.

For example if you are home now, PM me your IP, if I can't ping you, then neither can Rizon, thus disconnecting you.

CB

RyderOCZ wrote:

CB, what kind of router do you have?

Check to see if there is a setting that says something like:

WAN ICMP settings, Allow WAN Ping, Block Anonymous internet requests, something along those lines.

In the case of blocking anonymous internet requests...you want to say no or disable the feature (meaning disable the blocking, which allows the requests) You need to be pingable basically. If you already are pingable, then apparently quite frequently there is a routing problem between your location and Rizon (either a router along the way is having issues, etc) thus you become unpingable.

For example if you are home now, PM me your IP, if I can't ping you, then neither can Rizon, thus disconnecting you.

Well, I haven't changed my router or any settings recently... but I'll check the settings...

/me goes to check router settings.

CB

I cannot find the setting for that... I've got a Motorola (VT2542) router.

Ryder

Found it CB... see attached image and make sure the box is checked.

primesuspect

I don't think that has anything to do with it - I have ping turned off as well and I've never been timed out because of it.

Thrax

Some routers handle it differently.

I initially had the same problem as you, and it was because I had my TCP connection timeout set very low due to bittorrent. That was to make sure my router wasn't keeping open TCP connections with clients that no longer existed. Unfortunately, the value was set so low that Rizon's TCP connection was being terminated, and I was dropping.

CB

Okay, I checked that box... Let's see if it helps. Thanks, Ryder. I can't imagine why I didn't think to look on the Port forwarding page for Ping settings :/

Ryder

primesuspect wrote:

I don't think that has anything to do with it - I have ping turned off as well and I've never been timed out because of it.

Well that blows a hole in that theory...I thought maybe Rizon had changed something and those that had it disabled might be affected... hmph.

Thrax wrote:

Some routers handle it differently.

I initially had the same problem as you, and it was because I had my TCP connection timeout set very low due to bittorrent. That was to make sure my router wasn't keeping open TCP connections with clients that no longer existed. Unfortunately, the value was set so low that Rizon's TCP connection was being terminated, and I was dropping.

Now, there is a good observation as usual
I wonder if that setting is in CB's router...haha

CB

Still not staying connected...

Frankly, the strangest part is that I haven't changed anything. It worked great since the channel was established, then last week, it just started this stoopid crap

That's the type of problem I hate the most: The type with no real cause.