odd Vista and music files prob!

VelocityVelocity
edited October 2007 in Science & Tech
Daughter called me from college, and said her WMP11 stopped playing her music files. So I had her DL winamp and still no luck. But her computer has sound and she can play music online at different websites.
Since I never had Vista, except for the times I had a change to throw every curse word I know at her computer before she left for school. I'm lost. Possibly some kind of stupid Bill gates security thing that she unknowingly turned on?

Comments

  • kryystkryyst Ontario, Canada
    edited October 2007
    Need more details, is it generating some error, loading up some other program, prompting her to decide what program she wants to use to open the file, looks like it's playing but now sound is coming out etc...

    It's possible that her media files have become associated with some other program. I'll take a guess and assume she's trying to play the file by double clicking on a song and then nothing is happening. Instead try opening up media player or winamp first and then loading the file through it.

    It's also possible she picked up a virus that went through and effected all her mp3 files, there were several viruses floating around a couple years ago that corrupted most of your media files. I don't know if they are still floating around but it's another possibility.
  • VelocityVelocity
    edited October 2007
    Tried openning the files both ways on both players. I'll have her go do an online virus scan somewhere. The first thing the college did was make her uninstall the AVG i had installed and install their network anti-virus.
    I'd say it was a broken codec problem, but then how would she hear music online?
  • kryystkryyst Ontario, Canada
    edited October 2007
    Different codec's control different types of music. Have her install itunes if it's a simple compatibility issue that'll fix it.
  • VelocityVelocity
    edited October 2007
    she has itunes already installed, i'll have her try playing a file with that. I was thinking of having her install VLC and try that.
    WMP11 gives her a media player failed to start msg, and winamp just sits there and does nothing.
    One thing I dont know if its an issue or not, but in the Vista forum someone just posted yesterday with the same exact problem, and told tech help the only thing he had installed since he last was able to use wmp11 was AIM 6.5
    When I asked my kid if she installed anything she also said she had just updated her AIM to 6.5, coincidence?
    The big stinker of all this is the fact her computer came new with system restore turned off, which I didnt discover til I told her to roll it back a day or two.
  • kryystkryyst Ontario, Canada
    edited October 2007
    Could be a problem, could be a coincidence. Unfortunately I don't have an answer about the aim thing. It wouldn't be unreasonable to assume that aim possibly screwed up a bunch of associations.

    One way to check is to go into Windows Explorer>Tools>File Types and see what programs the mp3's are set to open with.
  • VelocityVelocity
    edited October 2007
    Update, well the problem was some sort of messed up Vista. I had a difficult time deleting her Guest account, windows kept saying I cant remove the Guest account cause it was a signed on user. Once I got her system back to one single account, then the beast played media files again.....odd thing.
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