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help with infected computer -- please
this is my 1st post so i will try to make this as self explainatory as possible.
1 day when i rebooted my computer,, on the setting up screen or welcome screen up popped a big grey box with some transparent boxes on the top and in the middle it had some chinese looking symbols and a ok button i had to click to proceed.. well now everytime i reboot i keep getting this,, now up where the transparent boxes are sometimes it would have something like c:\windows\system32\shell32.dll and other ones,, i just cant remember right off the top of my head what they are. i was running my daily avg scan and i get this
file shell 32.dll result\infection change path c:\windows\system32\shell32.dll
so i paused it... i know im infected,, i just dont know what i downloaded to get this on my comp or how to fix it,,, other than the reboot box,, my comp seems to run ok
any help would be appreciated... thanks Bridget
1 day when i rebooted my computer,, on the setting up screen or welcome screen up popped a big grey box with some transparent boxes on the top and in the middle it had some chinese looking symbols and a ok button i had to click to proceed.. well now everytime i reboot i keep getting this,, now up where the transparent boxes are sometimes it would have something like c:\windows\system32\shell32.dll and other ones,, i just cant remember right off the top of my head what they are. i was running my daily avg scan and i get this
file shell 32.dll result\infection change path c:\windows\system32\shell32.dll
so i paused it... i know im infected,, i just dont know what i downloaded to get this on my comp or how to fix it,,, other than the reboot box,, my comp seems to run ok
any help would be appreciated... thanks Bridget
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