Symmantec, firewall get disabled and running slow cpu

Unknown

Hi to all,
am new to this , i have a problem here ,symmantec,updates and windows firewall get disabled. when i restart computer taking long time to load, when i shutdown getting explorer.exe error,and when update the symmantec its giving installation error ,when i reinstall the Symmantec getting Acces denied.

And safe mode also disabled.

In dont know what to do.
Please help me,
thanks in advance,
Vijay

Katana

Hello and welcome to the forums

My name is Katana and I will be helping you to remove any infection(s) that you may have.

Please observe these rules while we work:
1. If you don't know, stop and ask! Don't keep going on.
2. Please reply to this thread. Do not start a new topic.
3. Please continue to respond until I give you the "All Clear"
(Just because you can't see a problem doesn't mean it isn't there)

If you can do those three things, everything should go smoothly

I apologize for the delay in responding, but as you can probably see the forums are quite busy
and sometimes a post manages to slip by us.
Unfortunately there are far more people needing help than there are helpers.

Download HJT

Click here to download HJTinstall.exe
Save HJTinstall.exe to your desktop.
It is important that you uninstall any previous versions by using Add/Remove programs in your control panel
before installing a newer version.

• Double click on the HJTinstall.exe icon on your desktop.
• By default it will install to C:\Program Files\Trend Micro\Hijack This.
• Click I accept
• Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
• Click Save to save the log file and then the log will open in notepad.
• Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
• Come back here to this thread and Paste the log in your next reply.
• DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.

vkumar

Hi katana , thanks for your time and interest .

fortunately /unfortunately . I formatted the Hard disk. if i have problem in future i will contact here.

thanks
vijayakmar.

Katana wrote:

Hello and welcome to the forums

My name is Katana and I will be helping you to remove any infection(s) that you may have.

Please observe these rules while we work:
1. If you don't know, stop and ask! Don't keep going on.
2. Please reply to this thread. Do not start a new topic.
3. Please continue to respond until I give you the "All Clear"
(Just because you can't see a problem doesn't mean it isn't there)

If you can do those three things, everything should go smoothly

I apologize for the delay in responding, but as you can probably see the forums are quite busy
and sometimes a post manages to slip by us.
Unfortunately there are far more people needing help than there are helpers.

Download HJT

Click here to download HJTinstall.exe
Save HJTinstall.exe to your desktop.
It is important that you uninstall any previous versions by using Add/Remove programs in your control panel
before installing a newer version.

• Double click on the HJTinstall.exe icon on your desktop.
• By default it will install to C:\Program Files\Trend Micro\Hijack This.
• Click I accept
• Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
• Click Save to save the log file and then the log will open in notepad.
• Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
• Come back here to this thread and Paste the log in your next reply.
• DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.

Katana

Thanks for letting us know