IE is crashing

fudgamfudgam Upstate New York
edited November 2003 in Science & Tech
Internet explorer keeps on crashing on my other computer. I went into Install/Uninstall and did a repair of it but it still crashes. Any thoughts?

Comments

  • SimGuySimGuy Ottawa, Canada
    edited November 2003
    memtest86.com :D

    Might as well try it now... invariably someone will ask you to run it ;);)
  • fudgamfudgam Upstate New York
    edited November 2003
    lol. I'll give it a whirl but I doubt anything will show up.
  • Al_CapownAl_Capown Indiana
    edited November 2003
    Do you have all your windows updates down and all the internet explorer service packs installed? I remember when windows xp first came out Internet Explorer was a true bitch and always crashed on me
  • fudgamfudgam Upstate New York
    edited November 2003
    I have not installed any of the updates recently. It was working just fine before. I swear, that thing has a mind of its own.
  • fudgamfudgam Upstate New York
    edited November 2003
    It does have IE 6 though.
  • Straight_ManStraight_Man Geeky, in my own way Naples, FL Icrontian
    edited November 2003
    Um, one other thing. A temp internet file that has an exploit in it can cause this, so can so much spyware that the spyware is grabbing too much bandwidth. IE 6 was really tuned for broadband, and will do strange things if a virused file, web bug, trojan, or worm corrupts a temp internet file. FIRST thing I would try is NOT an uninstall-reinstall, but a cleaning of all temp internet files from Temporary Internet Files folder (not all subfolders unless they have odd alpha-numeric names, then clean whole subtree down to a bare and empty Temporary Internet Files folder excapt that you leave subfolders with any names that make sense left intact).

    Helps also NOT to set IE for saving sites for offline browsing, then junk like wormy (corrupt, also rotten)apples do not end up in the Temporary Internet Files folder\barrel. Use Search (or find on older windows)|files and folders| with a search of "Temporary Internet Files" (drop the quotes around search input parameter given) to find it, then double click the matching folder to open, and sweep the old stuff out. IE can also crash if the folder gets too large and IE cannot parse it. When I ran only windows and surfed a A lot, MY SUCH FOLDER GOT CLEANED WEEKLY and IE crashed half as often as other people's IEs and it got reinstalled every 6-8 months when MS came out with a new one. NOTE, if IE is set to browse things offline when you get a service pack, some things in Temporary Internet Files folder might well get saved and carried over. I think this or an active virus or viruses is part of your problem here (speaking situationally).

    John, who likes the Internet Cleansweep part of Norton Systemworks for this cleaning reason,it knows what NOT to delete and is hard to break and FAST for a table based rule safe eraser of internet stuff and other junk that gathers hidden to normal user on HD. Empty Wastebasket\Junk Bin\Trash Can when done also, please, and reboot computer before using IE to be really safe if using XP. I also run the Widnwos cleaner in NSWafter this. Note that you do not have to install NAV to get the rest, you can install of teh toher stuff and be safe using PC-Cillin from Tredn Micro if you want (McAfee has its own tool kit, it is not as good and Mcafee products shold be dumped before installing NSW, which was first developed by Peter Norton, who is one of the Utility's programming and compatibility kings from WAY back and VERY VERY good at that). One other thing I usually skip is Norton System Doctor in an NSW install normally, it wants too many time slices or does not poll enough to be useful really.

    John.
  • fudgamfudgam Upstate New York
    edited November 2003
    Actually guys, when I open IE, the window that says "has performed an illegal operation", is named explorer. Not internet explorer. I hit ok in the window and everyting disappears except for my background. Then my desktop icons and start menu reappears. What the he** is going on? Ill try cleaning all the temporary internet files though.
  • fudgamfudgam Upstate New York
    edited November 2003
    This mean anything to you guys?
  • Straight_ManStraight_Man Geeky, in my own way Naples, FL Icrontian
    edited November 2003
    I can't view this file well, could we have a JPG, possibly converted, or a GIF???

    John.
  • fudgamfudgam Upstate New York
    edited November 2003
    Ill work on it
    Im going between 2 comps right now
  • Straight_ManStraight_Man Geeky, in my own way Naples, FL Icrontian
    edited November 2003
    Um, Explorer is your file explorer. This could be a virus, trojan, or worm. IE is causing a cascade to an Explorer crash, likely some inimical code is causing this or an Explorer vs. IE bug as much less likely cause. Also Scandisk HD, make sure the XP File System journal is not corrupt. On ExtremeOverclocker's Forum I stuck another fix for a very corrupt journal in an XP NTFS file system, but a mmore minor journal error can cause IE to make a fault that appears to be in the file explorer as IE will be accessing files you normally do not access with toher programs and an IE crash can cause a Journal malentry or conflict in something that would crash the file Explorer. The program chkdsk, from a recovery console in XP, is the program to fix major Journal erros, Scandisk, after a reboot (Shut Down|Restart, SOFT reboot) can fix some more minor journal errors.


    IMPORTANT:
    If you cannot delete files in Temprorary Intrenet files or box crashes when you try, run Scandisk(machine will have to be restarted to do this after you tell XP to do it) and then if needed run chkdsk with /F (which in XP means File system journal repair and rewrite and WILL take a while as it is a full NTFS file system journal rebuild force switch) switch on by using it with a context like this:

    chkdsk c: /C /F (switches LAST in XP recovery console program calls, chkdsk /H or chkdsk /? will get you help from chkdsk itself as to what option choices you have for flags\switches, leave out to not use option)

    John.
  • fudgamfudgam Upstate New York
    edited November 2003
    Ageek, this is running 98. Its my parents computer. I would do a format but then we would lose all 4,000 emails and 6,000 word documents they have accumilated over the years.
  • fudgamfudgam Upstate New York
    edited November 2003
    I think there might be a virus, or something. Something is randomly performing an illegal operation. In the window that informs you of a program that has performed an illegal operation, the window is named " Wucrtudp". It aparently performs an illegal operation every couple minutes. I went into task manager and the only thing running is systray and explorer. I dont know what any of it means.:scratch: :confused2 :scratch: :confused2
  • TemplarTemplar You first.
    edited November 2003
    fudgam had this to say
    Ageek, this is running 98. Its my parents computer. I would do a format but then we would lose all 4,000 emails and 6,000 word documents they have accumilated over the years.

    Couldn't you transfer those to another machine, format, then put them back? You should be able to burn a lot of that to CDR. Might take you two because of the sheer volume of it all.
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