Norton detected a downloader
sometimes norton popped up saying an auto downloader was detected and was blocked. i tried to look for it and it was in my temp folder, i deleted it and it still happening. Also everytime i try to log in to msn, norton detected intrusion. here is my hjt log. thank you very much.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:25:48 AM, on 12/31/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\SOUNDMAN.EXE
D:\PowerDVD\PDVDServ.exe
C:\WINDOWS\system32\WService.EXE
C:\Program Files\Verizon\McciTrayApp.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
F:\Comodo Free Firewall\Comodo\Firewall\CPF.exe
F:\Comodo Free Firewall\Comodo\Firewall\cmdagent.exe
F:\Itune\iTunesHelper.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
D:\NetGear\wlan111t.exe
C:\PATRIOT\PreAnntt.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
F:\RCT\HijackThis.exe
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\NppBho.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O3 - Toolbar: ?eé??ìò?(&K) - {6C3797D2-3FEF-4cd4-B654-D3AE55B4128C} - D:\FastAIT2006\IEBand.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.0\UIBHO.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent
O4 - HKLM\..\Run: [RemoteControl] D:\PowerDVD\PDVDServ.exe
O4 - HKLM\..\Run: [TkBellExe] "realsched.exe" -osboot
O4 - HKLM\..\Run: [WService] WService.EXE
O4 - HKLM\..\Run: [Verizon_McciTrayApp] C:\Program Files\Verizon\McciTrayApp.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [COMODO Firewall Pro] "F:\Comodo Free Firewall\Comodo\Firewall\CPF.exe" /background
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\StormII\Codec\QTSystem\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "F:\Itune\iTunesHelper.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "F:\Norton Anti Virus\osCheck.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [ACDSee] D:\ACDSee\ACDSee\8.0.Pro\ACDSee8Pro.exe /tray
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [NBJ] "D:\Nero\Nero BackItUp\NBJ.exe"
O4 - HKUS\S-1-5-19\..\Run: [ctfmon.exe] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [ctfmon.exe] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [ctfmon.exe] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [ctfmon.exe] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: 导出到 Microsoft Office Excel(&X) - res://D:\Office\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java ????ì¨ - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O15 - ESC Trusted Zone: http://*.update.microsoft.com
O16 - DPF: vzTCPConfig - http://www2.verizon.net/help/dsl_settings/include/vzTCPConfig.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_2.3.2.100.cab
O16 - DPF: {410A8B3C-7CCB-40E8-8B11-28B099E5C488} (Trend Micro Security Services Control) - http://tmss.trendmicro.com/Dashboard/controls/activex_11/en-US/TMSSReportW.CAB
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/pr02/resources/MSNPUpld.cab
O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/EN-US/a-_UNO/GAME_UNO1.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - http://download.divx.com/player/DivXBrowserPlugin.cab
O16 - DPF: {69EF49E5-FE46-4B92-B5FA-2193AB7A6B8A} (GameLauncher Control) - http://www.acclaim.com/cabs/acclaim_v8.cab
O16 - DPF: {8FD68625-2346-418A-8899-67CB36B1917F} (McciSM Class) - http://supportcenter.verizon.net/euserv/jsp/VOLAWeb.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Contrl Center of Storm Media (ccosm) - 北京暴风网际科技有限公司 - C:\Program Files\StormII\stormliv.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Comodo Application Agent (CmdAgent) - COMODO - F:\Comodo Free Firewall\Comodo\Firewall\cmdagent.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - F:\Norton Anti Virus\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: WinTab Service (WinTabService) - Unknown owner - C:\WINDOWS\System32\Drivers\WTSRV.EXE (file missing)
--
End of file - 8248 bytes
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This discussion has been closed.
Comments
My name is Katana and I will be helping you to remove any infection(s) that you may have.
Please observe these rules while we work:
1. If you don't know, stop and ask! Don't keep going on.
2. Please reply to this thread. Do not start a new topic.
3. Please continue to respond until I give you the "All Clear"
(Just because you can't see a problem doesn't mean it isn't there)
If you can do those three things, everything should go smoothly
I apologize for the delay in responding, but as you can probably see the forums are quite busy
and sometimes a post manages to slip by us.
Unfortunately there are far more people needing help than there are helpers.
I will be notified when you post and I will get back to you ASAP.
Download Deckard's System Scanner (DSS) to your Desktop. Note: You must be logged onto an account with administrator privileges.
extra.txt
thank you
Please visit this webpage for instructions for downloading and running ComboFix:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix
Post the log from ComboFix when you've accomplished that, along with a new HijackThis log.
hjt log:
Kaspersky Online Scanner .
Your Antivirus and/or Antispyware may give a warning during the scan. This is perfectly normal
Go Here http://www.kaspersky.com/kos/eng/partner/default/kavwebscan.html
Read the Requirements and limitations before you click Accept.
Allow the ActiveX download if necessary
Once the database has downloaded, click Next.
Click Scan Settings and change the "Scan using the following antivirus database" from standard to extended and then click OK.
Click on "My Computer" and then put the kettle on!
When the scan has completed, click Save Report As...
Enter a name for the file in the Filename: text box and then click the down arrow to the right of Save as type: and select text file (*.txt)
Click Save - by default the file will be saved to your Desktop, but you can change this if you wish.
Please post the Kaspersky log in your reply
Please follow these steps to remove older version Java components and update.
Updating Java:
Download the latest version of Java Runtime Environment (JRE) 6u4
http://java.sun.com/javase/downloads/index.jsp
Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications".
Click the "Download" button to the right.
Check the box that says: "Accept License Agreement".
The page will refresh.
Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
Close any programs you may have running - especially your web browser.
Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
Check for any item with Java Runtime Environment (JRE or J2SE) in the name.
Java(TM) 6 Update 2 Java(TM) 6 Update 3 Java(TM) SE Development Kit 6 Update 2
Click the Remove or Change/Remove button.Repeat as many times as necessary to remove each Java version.
Reboot your computer once all Java components are removed.
Then from your desktop double-click on the download to install the newest version.
Congratulations your logs look clean
Let's see if I can help you keep it that way
First lets tidy up
- Click START then RUN
- Now type Combofix /u in the runbox and click OK. Note the space between the X and the U, it needs to be there.
You can also delete any logs we have produced, and empty your Recycle bin.The following is some info to help you stay safe and clean.
( Vista users must ensure that any programs are Vista compatible BEFORE installing )
Online Scanners
I would recommend a scan at one or more of the following sites at least once a month.
http://www.nanoscan.com
http://www.pandasoftware.com/activescan/com/activescan_principal.htm
http://www.kaspersky.com/kos/eng/partner/71706/kavwebscan.html
AntiSpyware
AntiSpyware is
not the same thing as Antivirus.Different AntiSpyware programs detect different things, so in this case it is recommended that you have more than one.
You should only have one running all the time, the other/s should be used "on demand" on a regular basis.
All the programs in this list have a free version.
it is worth paying for one and having "realtime" protection, unless you intend to do a manual scan often.
[*]Spybot - Search & Destroy <<< A must have program
- It includes host protection and registry protection
- A hosts file is a bit like a phone book, it points to the actual numeric address (i.e. the IP address) from the human friendly name of a website. This feature can be used to block malicious websites
[*]a-squared Free <<< A good "realtime" or "on demand" scanner[*]AVG Anti-Spyware 7.5 <<< A good "realtime" or "on demand" scanner
[*]superantispyware <<< A good "realtime" or "on demand" scanner
[*]Ad-Aware 2007 Free <<< A good "realtime" or "on demand" scanner
Prevention
These programs don't detect malware, they help stop it getting on your machine in the first place. Each does a different job, so you can have more than one- Winpatrol
- An excellent startup manager and then some !!
- Notifies you if programs are added to startup
- Allows delayed startup
- A must have addition
- SpywareBlaster 3.5.1
- SpywareBlaster sets killbits in the registry to prevent known malicious activex controls from installing themselves on your computer.
- SpywareGuard 2.2
- SpywareGuard provides real-time protection against spyware.
- Not required if you have other "realtime" antispyware or Winpatrol
- ZonedOut
- Formerly known as IE-SPYAD, adds a long list of sites and domains associated with known advertisers and marketers to the Restricted sites zone of Internet Explorer.
- MVPS HOSTS
- This little program packs a powerful punch as it blocks ads, banners, 3rd party Cookies, 3rd party page counters, web bugs, and many hijackers.
- For information on how to download and install, please read this tutorial by WinHelp2002.
- Not required if you are using other host file protections
Internet Browsers
Microsoft has worked hard to make IE.7 a more secure browser, unfortunately whilst it is still the leading browser of choice it will always be under attack from the bad guys. Using a different web browser can help stop malware getting on your machine.
- Make your Internet Explorer more secure - This can be done by following these simple instructions:
- From within Internet Explorer click on the Tools menu and then click on Options.
- Click once on the Security tab
- Click once on the Internet icon so it becomes highlighted.
- Click once on the Custom Level button.
- Change the Download signed ActiveX controls to Prompt
- Change the Download unsigned ActiveX controls to Disable
- Change the Initialise and script ActiveX controls not marked as safe to Disable
- Change the Installation of desktop items to Prompt
- Change the Launching programs and files in an IFRAME to Prompt
- Change the Navigate sub-frames across different domains to Prompt
- When all these settings have been made, click on the OK button.
- If it prompts you as to whether or not you want to save the settings, press the Yes button.
- Next press the Apply button and then the OK to exit the Internet Properties page.
If you are still using IE6 then either update, or get one of the following.Cleaning Temporary Internet Files and Tracking Cookies
Temporary Internet Files are mainly the files that are downloaded when you open a web page. Unfortunately, if the site you visit is of a dubious nature or has been hacked, they can also be an entry point for malware. It is a good idea to empty the Temporary Internet Files folder on a regular basis. Tracking Cookies are files that websites use to monitor which sites you visit and how often. A lot of Antispyware scanners pick up these tracking cookies and flag them as unwanted. CAUTION :- If you delete all your cookies you will lose any autologin information for sites that you visit, and will need your passwords Both of these can be cleaned manually, but a quicker option is to use a program- ATF Cleaner
- Free and very simple to use
- CCleaner
- Free and very flexible, you can chose which cookies to keep
Also PLEASE read this article.......So How Did I Get Infected In The First Place
The last and most important thing I can tell you is UPDATE.
If you don't update your security programs (Antivirus, Antispyware even Windows) then you are at risk.
Malware changes on a day to day basis. You should update every week at the very least.
If you follow this advice then (with a bit of luck) you will never have to hear from me again
If you could post back one more time to let me know everything is OK, then I can have this thread archived.
Happy surfing K'