Outlook 2007: Tale of the vanishing sent item!

osaddictosaddict London, UK
edited January 2008 in Science & Tech
A colleague is using Outlook 2007, with an IMAP account, I have specified a folder on the IMAP tree as the location for sent items to be stored.

When I compose and send an e-mail, sure enough a copy gets saved in the sent items folder... for about 1-2 seconds, at which point it vanishes without trace.

This folder *was* working last week, but now has decided to misbehave, I've looked and their are no rules on the account what so ever - no rules in Outlook what so ever either (except the default 'clear categories on all messages when they arrive - so you don't inherit the senders categorization of the message)

My short term fix was to create a rule which copies items on sending to a folder, I specified one not on the IMAP account, and sure enough items get copied there - so this is ok as a backup, but I still need to solve the 'vanishing after 1-2 seconds' problem

Does anyone have any ideas?

(I appreciate this might not be the right kinda question for this forum, but I can't find any other forums which look more geared up towards MS Office that look anything like as decent as this one - feel free to direct me elsewhere if you think it could help and think these threads are a bit dull for this place!)

Comments

  • kryystkryyst Ontario, Canada
    edited January 2008
    Is it just this one computer that's doing it or is this a problem with all the computers attached to the imap server?
  • osaddictosaddict London, UK
    edited January 2008
    Well the 'sent items' issue is something that can and has effected all PCs at some point - but this specific 'vanishing' problem seems to only be this one PC (well, no one else has reported anything to me and mine is ok)
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