Symantec antivirus can't delete gnida[1].swf, help

matt weber

Hi Trogan
Yes, Norton does not detect anything, but gnida[1].swf is still in the history log.
I uninstalled Combofix.
The computer seems to be running better today, but I'm still worried about gnida[1].swf that it is still infected.
If you don't have any more things I can try, maybe I will take it some where and have them look at it.
Thank you very very much for trying to help me.
I learned alot from you and if I have any more problems with my computer you will be the first one I come to.

Best wishes, Matt

Trogan

I don't believe gnida[1].swf is on the computer.

Lets check if gnida[1].swf is still present:

Click Start > Search > All Files and Folders.
Expand More advanced options and make sure these boxes are checked

[*]Search system folders
[*]Search hidden files and folders
[*]Search subfolders
Paste this into the Search box at the top:

gnida[1].swf

Make a note of the locations, if anything is found, and post them here.

matt weber

Hi Trogan
Nothing was found on gnida[1].swf
You most be right that it is not on my computer.
Thanks for all your help Trogan.
Matt

Trogan

Hi Matt,

Just one more thing to do:

• Run OTMoveIt
• Click on CleanUp!
• Press Yes to download the files needed
• Once completed, press Yes to reboot the computer.

Delete OTMoveIt from your Desktop.

Let me know if there is anything else I can help with, or if we can mark this resolved.

Trogan

Hi Matt,

Just one more thing to do:

• Run OTMoveIt
• Click on CleanUp!
• Press Yes to download the files needed
• Once completed, press Yes to reboot the computer.

Delete OTMoveIt from your Desktop.

Let me know if there is anything else I can help with, or if we can mark this resolved.

Trogan

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If you are not the user who started this thread, you must start your own Thread instead (grin)