iTunes Error
tehmada
Fayetteville
Hey guys. I need some help with iTunes. Yesterday I decided that with the free time I had I would clean up my laptop a little bit. I organized, ran Disc Cleaner, scanned with Spybot, nothing big. Later in the day I tried to open iTunes and it tried to install. Now when I do it, it tells me:
"Error writing to file: C\Program Files\iTunes\iTunesMiniPlayer.dll. Verify that you have access to that directory"
When I go to look at the iTunes folder in Program Files, it says:
"C:\Program Files\iTunes is not accessible. The file or directory is corrupted and unreadable."
When I try to uninstall it from Add/Remove, it says:
"The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2330."
I've looked at some other forums, but haven't found any fixes. And when all else fails, there is always Icrontic Spyware & Virus Removal.
If anyone could help me out, I would much appreciate it.
EDIT: I forgot to mention that my speakers are not working either. If I plug in the headphones, it's fine. Just no speakers.
"Error writing to file: C\Program Files\iTunes\iTunesMiniPlayer.dll. Verify that you have access to that directory"
When I go to look at the iTunes folder in Program Files, it says:
"C:\Program Files\iTunes is not accessible. The file or directory is corrupted and unreadable."
When I try to uninstall it from Add/Remove, it says:
"The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2330."
I've looked at some other forums, but haven't found any fixes. And when all else fails, there is always Icrontic Spyware & Virus Removal.
If anyone could help me out, I would much appreciate it.
EDIT: I forgot to mention that my speakers are not working either. If I plug in the headphones, it's fine. Just no speakers.
0
Comments
Those are not necessarily the symptoms of active infection - have any scans actually located that there? We can still check though.
If you have not yet resolved the problem download HijackThis from Here. Then click on the downloaded file to install HijackThis. After it is installed open HijackThis and select Do a system scan and save logfile. Use copy/paste and post that log back here for review.
Also Go Here and download Silent Runners to your desktop. Run it, and post back here the log it creates. If your protective software queries the script, allow it to run. It's not malicious. It will create a file named Startup Programs, and will notify when the scan is complete. Copy the log from the Startup Programs file back here. Here are guidelines for using Silent Runners. You can use separate posts here when replying and posting the log files if needed.
Okay, Here's my Silent Runners log, and a picture of a little error that popped up while i was running it.
"Silent Runners.vbs", revision 55, http://www.silentrunners.org/
Operating System: Windows Vista
Output limited to non-default values, except where indicated by "{++}"
Startup items buried in registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run\ {++}
"DellSupport" = ""C:\Program Files\DellSupport\DSAgnt.exe" /startup" ["Gteko Ltd."]
"SUPERAntiSpyware" = "C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe" ["SUPERAntiSpyware.com"]
"SpybotSD TeaTimer" = "C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe" ["Safer Networking Limited"]
"Yahoo! Pager" = ""C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet" ["Yahoo! Inc."]
"ehTray.exe" = "C:\Windows\ehome\ehTray.exe" [MS]
"DellTransferAgent" = ""C:\ProgramData\Dell\TransferAgent\TransferAgent.exe"" [null data]
"WMPNSCFG" = "C:\Program Files\Windows Media Player\WMPNSCFG.exe" [MS]
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"Windows Defender" = "C:\Program Files\Windows Defender\MSASCui.exe -hide"
"SynTPEnh" = "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" [file not found]
"NvSvc" = "RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart" [MS]
"NvCplDaemon" = "RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup" [MS]
"NvMediaCenter" = "RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit" [MS]
"ECenter" = "c:\dell\E-Center\EULALauncher.exe" [null data]
"ISUSScheduler" = ""C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start" ["Macrovision Corporation"]
"PCMService" = ""C:\Program Files\Dell\MediaDirect\PCMService.exe"" ["CyberLink Corp."]
"UpdReg" = "C:\Windows\UpdReg.EXE" ["Creative Technology Ltd."]
"VolPanel" = ""C:\Program Files\Creative\SBAudigy\Volume Panel\VolPanlu.exe" /r" ["Creative Technology Ltd"]
"SigmatelSysTrayApp" = "stsystra.exe" ["SigmaTel, Inc."]
"ccApp" = ""C:\Program Files\Common Files\Symantec Shared\ccApp.exe"" ["Symantec Corporation"]
"vptray" = "C:\PROGRA~1\SYMANT~1\VPTray.exe" ["Symantec Corporation"]
"XboxStat" = ""c:\Program Files\Microsoft Xbox 360 Accessories\XboxStat.exe" silentrun" [MS]
"QuickTime Task" = ""C:\Program Files\QuickTime\QTTask.exe" -atboottime" ["Apple Inc."]
"iTunesHelper" = ""C:\Program Files\iTunes\iTunesHelper.exe"" [file not found]
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}\(Default) = (no title provided)
-> {HKLM...CLSID} = "Adobe PDF Reader Link Helper"
\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll" ["Adobe Systems Incorporated"]
{53707962-6F74-2D53-2644-206D7942484F}\(Default) = (no title provided)
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\Program Files\Spybot - Search & Destroy\SDHelper.dll" ["Safer Networking Limited"]
{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}\(Default) = (no title provided)
-> {HKLM...CLSID} = "SSVHelper Class"
\InProcServer32\(Default) = "c:\Program Files\Java\jre1.6.0\bin\ssv.dll" ["Sun Microsystems, Inc."]
{CA6319C0-31B7-401E-A518-A07C3DB8F777}\(Default) = "Browser Address Error Redirector"
-> {HKLM...CLSID} = "CBrowserHelperObject Object"
\InProcServer32\(Default) = "C:\Program Files\BAE\BAE.dll" ["Dell Inc."]
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\
"{2F603045-309F-11CF-9774-0020AFD0CFF6}" = "Synaptics Control Panel"
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\Program Files\Synaptics\SynTP\SynTPCpl.dll" [file not found]
"{A70C977A-BF00-412C-90B7-034C51DA2439}" = "NvCpl DesktopContext Class"
-> {HKLM...CLSID} = "DesktopContext Class"
\InProcServer32\(Default) = "C:\Windows\system32\nvcpl.dll" ["NVIDIA Corporation"]
"{FFB699E0-306A-11d3-8BD1-00104B6F7516}" = "Play on my TV helper"
-> {HKLM...CLSID} = "NVIDIA CPL Extension"
\InProcServer32\(Default) = "C:\Windows\system32\nvcpl.dll" ["NVIDIA Corporation"]
"{42042206-2D85-11D3-8CFF-005004838597}" = "Microsoft Office HTML Icon Handler"
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Office12\msohevi.dll" [MS]
"{5858A72C-C2B4-4dd7-B2BF-B76DB1BD9F6C}" = "Microsoft Office OneNote Namespace Extension for Windows Desktop Search"
-> {HKLM...CLSID} = "Microsoft Office OneNote Namespace Extension for Windows Desktop Search"
\InProcServer32\(Default) = "C:\PROGRA~1\MICROS~2\Office12\ONFILTER.DLL" [MS]
"{7842554E-6BED-11D2-8CDB-B05550C10000}" = "Monitor"
-> {HKLM...CLSID} = "Monitor Class"
\InProcServer32\(Default) = "C:\Windows\system32\btncopy.dll" ["Broadcom Corporation."]
"{993BE281-6695-4BA5-8A2A-7AACBFAAB69E}" = "Microsoft Office Metadata Handler"
-> {HKLM...CLSID} = "Microsoft Office Metadata Handler"
\InProcServer32\(Default) = "C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\msoshext.dll" [MS]
"{C41662BB-1FA0-4CE0-8DC5-9B7F8279FF97}" = "Microsoft Office Thumbnail Handler"
-> {HKLM...CLSID} = "Microsoft Office Thumbnail Handler"
\InProcServer32\(Default) = "C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\msoshext.dll" [MS]
"{B41DB860-8EE4-11D2-9906-E49FADC173CA}" = "WinRAR shell extension"
-> {HKLM...CLSID} = "WinRAR"
\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]
"{8BEEE74D-455E-4616-A97A-F6E86C317F32}" = "LDVP Shell Extensions"
-> {HKLM...CLSID} = "VpshellEx Class"
\InProcServer32\(Default) = "C:\Program Files\Common Files\Symantec Shared\SSC\vpshell2.dll" ["Symantec Corporation"]
"{B9E1D2CB-CCFF-4AA6-9579-D7A4754030EF}" = "iTunes"
-> {HKLM...CLSID} = "iTunes"
\InProcServer32\(Default) = "C:\Program Files\iTunes\iTunesMiniPlayer.dll" [file not found]
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\
<<!>> "{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}" = (no title provided)
-> {HKLM...CLSID} = "SABShellExecuteHook Class"
\InProcServer32\(Default) = "C:\Program Files\SUPERAntiSpyware\SASSEH.DLL" ["SuperAdBlocker.com"]
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\
<<!>> "AppInit_DLLs" = "C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL" [file not found]
HKLM\SOFTWARE\Classes\PROTOCOLS\Filter\
<<!>> text/xml\CLSID = "{807563E5-5146-11D5-A672-00B0D022E945}"
-> {HKLM...CLSID} = "Microsoft Office InfoPath XML Mime Filter"
\InProcServer32\(Default) = "C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL" [MS]
HKLM\SOFTWARE\Classes\Folder\shellex\ColumnHandlers\
{F9DB5320-233E-11D1-9F84-707F02C10627}\(Default) = "PDF Column Info"
-> {HKLM...CLSID} = "PDF Shell Extension"
\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 7.0\ActiveX\PDFShell.dll" ["Adobe Systems, Inc."]
HKLM\SOFTWARE\Classes\*\shellex\ContextMenuHandlers\
LDVPMenu\(Default) = "{8BEEE74D-455E-4616-A97A-F6E86C317F32}"
-> {HKLM...CLSID} = "VpshellEx Class"
\InProcServer32\(Default) = "C:\Program Files\Common Files\Symantec Shared\SSC\vpshell2.dll" ["Symantec Corporation"]
WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"
-> {HKLM...CLSID} = "WinRAR"
\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]
HKLM\SOFTWARE\Classes\Directory\shellex\ContextMenuHandlers\
WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"
-> {HKLM...CLSID} = "WinRAR"
\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]
HKLM\SOFTWARE\Classes\Folder\shellex\ContextMenuHandlers\
LDVPMenu\(Default) = "{8BEEE74D-455E-4616-A97A-F6E86C317F32}"
-> {HKLM...CLSID} = "VpshellEx Class"
\InProcServer32\(Default) = "C:\Program Files\Common Files\Symantec Shared\SSC\vpshell2.dll" ["Symantec Corporation"]
WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"
-> {HKLM...CLSID} = "WinRAR"
\InProcServer32\(Default) = "C:\Program Files\WinRAR\rarext.dll" [null data]
Group Policies {GPedit.msc branch and setting}:
Note: detected settings may not have any effect.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\
"ConsentPromptBehaviorAdmin" = (REG_DWORD) dword:0x00000002
{Computer Configuration|Windows Settings|Security Settings|Local Policies|Security Options|
User Account Control: Behavior Of The Elevation Prompt For Administrators In Admin Approval Mode}
"ConsentPromptBehaviorUser" = (REG_DWORD) dword:0x00000001
{Computer Configuration|Windows Settings|Security Settings|Local Policies|Security Options|
User Account Control: Behavior Of The Elevation Prompt For Standard Users}
"EnableInstallerDetection" = (REG_DWORD) dword:0x00000001
{Computer Configuration|Windows Settings|Security Settings|Local Policies|Security Options|
User Account Control: Detect Application Installations And Prompt For Elevation}
"EnableLUA" = (REG_DWORD) dword:0x00000001
{Computer Configuration|Windows Settings|Security Settings|Local Policies|Security Options|
User Account Control: Run All Administrators In Admin Approval Mode}
"EnableSecureUIAPaths" = (REG_DWORD) dword:0x00000001
{Computer Configuration|Windows Settings|Security Settings|Local Policies|Security Options|
User Account Control: Only elevate UIAccess applications that are installed in secure locations}
"EnableVirtualization" = (REG_DWORD) dword:0x00000001
{Computer Configuration|Windows Settings|Security Settings|Local Policies|Security Options|
User Account Control: Virtualize file and registry write failures to per-user locations}
"PromptOnSecureDesktop" = (REG_DWORD) dword:0x00000001
{Computer Configuration|Windows Settings|Security Settings|Local Policies|Security Options|
User Account Conrol: Switch to the secure desktop when prompting for elevation}
"shutdownwithoutlogon" = (REG_DWORD) dword:0x00000001
{Computer Configuration|Windows Settings|Security Settings|Local Policies|Security Options|
Shutdown: Allow system to be shut down without having to log on}
"undockwithoutlogon" = (REG_DWORD) dword:0x00000001
{Computer Configuration|Windows Settings|Security Settings|Local Policies|Security Options|
Devices: Allow undock without having to log on}
"FilterAdministratorToken" = (REG_DWORD) dword:0x00000000
{Computer Configuration|Windows Settings|Security Settings|Local Policies|Security Options|
User Account Control: Admin Approval Mode for the Built-in Administrator Account}
Active Desktop and Wallpaper:
Active Desktop may be disabled at this entry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellState
Displayed if Active Desktop enabled and wallpaper not set by Group Policy:
HKCU\Software\Microsoft\Internet Explorer\Desktop\General\
"Wallpaper" = "C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows Photo Gallery\Windows Photo Gallery Wallpaper.jpg"
Displayed if Active Desktop disabled and wallpaper not set by Group Policy:
HKCU\Control Panel\Desktop\
"Wallpaper" = "C:\Users\Adam\AppData\Roaming\Mozilla\Firefox\Desktop Background.bmp"
Enabled Screen Saver:
HKCU\Control Panel\Desktop\
"SCRNSAVE.EXE" = "C:\Windows\system32\Aurora.scr" [MS]
Startup items in "Adam" & "All Users" startup folders:
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
"Adobe Reader Speed Launch" -> shortcut to: "C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe" ["Adobe Systems Incorporated"]
"Bluetooth" -> shortcut to: "C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe" ["Broadcom Corporation."]
"Digital Line Detect" -> shortcut to: "C:\Program Files\Digital Line Detect\DLG.exe" ["Avanquest Software "]
"QuickSet" -> shortcut to: "C:\Windows\Installer\{7F0C4457-8E64-491B-8D7B-991504365D1E}\NewShortcut2_53A01CC614B04512A2E710D39BF83DC4.exe" ["Macrovision Corporation"]
"SmartEnforcer" -> shortcut to: "C:\Program Files\Perfigo\SmartEnforcer\SmartEnforcer.exe" ["Perfigo, Inc."]
Winsock2 Service Provider DLLs:
Namespace Service Providers
HKLM\SYSTEM\CurrentControlSet\Services\Winsock2\Parameters\NameSpace_Catalog5\Catalog_Entries\ {++}
000000000001\LibraryPath = "%SystemRoot%\system32\NLAapi.dll" [MS]
000000000002\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
000000000003\LibraryPath = "%SystemRoot%\System32\winrnr.dll" [MS]
000000000004\LibraryPath = "%SystemRoot%\system32\napinsp.dll" [MS]
000000000005\LibraryPath = "%SystemRoot%\system32\pnrpnsp.dll" [MS]
000000000006\LibraryPath = "%SystemRoot%\system32\pnrpnsp.dll" [MS]
000000000007\LibraryPath = "%SystemRoot%\system32\wshbth.dll" [MS]
000000000008\LibraryPath = "C:\Program Files\Bonjour\mdnsNSP.dll" ["Apple Inc."]
Transport Service Providers
HKLM\SYSTEM\CurrentControlSet\Services\Winsock2\Parameters\Protocol_Catalog9\Catalog_Entries\ {++}
0000000000##\PackedCatalogItem (contains) DLL [Company Name], (at) ## range:
%SystemRoot%\system32\mswsock.dll [MS], 01 - 23
Toolbars, Explorer Bars, Extensions:
Explorer Bars
HKLM\SOFTWARE\Microsoft\Internet Explorer\Explorer Bars\
HKLM\SOFTWARE\Classes\CLSID\{FF059E31-CC5A-4E2E-BF3B-96E929D65503}\(Default) = "&Research"
Implemented Categories\{00021493-0000-0000-C000-000000000046}\ [vertical bar]
InProcServer32\(Default) = "C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL" [MS]
Extensions (Tools menu items, main toolbar menu buttons)
HKLM\SOFTWARE\Microsoft\Internet Explorer\Extensions\
{08B0E5C0-4FCB-11CF-AAA5-00401C608501}\
"MenuText" = "Sun Java Console"
"CLSIDExtension" = "{CAFEEFAC-0016-0000-0000-ABCDEFFEDCBC}"
-> {HKLM...CLSID} = "Java Plug-in 1.6.0"
\InProcServer32\(Default) = "c:\Program Files\Java\jre1.6.0\bin\npjpi160.dll" ["Sun Microsystems, Inc."]
{2670000A-7350-4F3C-8081-5663EE0C6C49}\
"ButtonText" = "Send to OneNote"
"MenuText" = "S&end to OneNote"
"CLSIDExtension" = "{48E73304-E1D6-4330-914C-F5F514E3486C}"
-> {HKLM...CLSID} = "Send to OneNote from Internet Explorer button"
\InProcServer32\(Default) = "C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll" [MS]
{92780B25-18CC-41C8-B9BE-3C9C571A8263}\
"ButtonText" = "Research"
{CCA281CA-C863-46EF-9331-5C8D4460577F}\
"ButtonText" = "@btrez.dll,-4015"
"MenuText" = "@btrez.dll,-12650"
"Script" = "c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm" [null data]
HOSTS file
C:\Windows\System32\drivers\etc\HOSTS
maps: 2 domain names to IP addresses,
1 of the IP addresses is *not* localhost!
Running Services (Display Name, Service Name, Path {Service DLL}):
Apple Mobile Device, Apple Mobile Device, ""C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe"" ["Apple, Inc."]
Bluetooth Support Service, BthServ, "C:\Windows\system32\svchost.exe -k bthsvcs" {"C:\Windows\System32\bthserv.dll" [MS]}
Bonjour Service, Bonjour Service, ""C:\Program Files\Bonjour\mDNSResponder.exe"" ["Apple Inc."]
CNG Key Isolation, KeyIso, "C:\Windows\system32\lsass.exe" [MS]
Creative Labs Licensing Service, Creative Labs Licensing Service, ""C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe"" ["Creative Labs"]
Creative Service for CDROM Access, Creative Service for CDROM Access, "C:\Windows\system32\CTsvcCDA.exe" ["Creative Technology Ltd"]
Extensible Authentication Protocol, EapHost, "C:\Windows\System32\svchost.exe -k netsvcs" {"C:\Windows\System32\eapsvc.dll" [MS]}
Human Interface Device Access, hidserv, "C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted" {"C:\Windows\system32\hidserv.dll" [MS]}
Remote Procedure Call (RPC) Net, Rpcnet, "C:\Windows\SYSTEM32\Rpcnet.exe" ["Absolute Software Corp."]
Roxio Hard Drive Watcher 9, RoxWatch9, ""C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe"" ["Sonic Solutions"]
SAVRoam, SavRoam, ""C:\Program Files\Symantec AntiVirus\SavRoam.exe"" ["symantec"]
Symantec AntiVirus, Symantec AntiVirus, ""C:\Program Files\Symantec AntiVirus\Rtvscan.exe"" ["Symantec Corporation"]
Symantec AntiVirus Definition Watcher, DefWatch, ""C:\Program Files\Symantec AntiVirus\DefWatch.exe"" ["Symantec Corporation"]
Symantec Event Manager, ccEvtMgr, ""C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon" ["Symantec Corporation"]
Symantec Settings Manager, ccSetMgr, ""C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon" ["Symantec Corporation"]
Windows Driver Foundation - User-mode Driver Framework, wudfsvc, "C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted" {"C:\Windows\System32\WUDFSvc.dll" [MS]}
Windows Image Acquisition (WIA), stisvc, "C:\Windows\system32\svchost.exe -k imgsvc" {"C:\Windows\System32\wiaservc.dll" [MS]}
Windows Media Player Network Sharing Service, WMPNetworkSvc, ""C:\Program Files\Windows Media Player\wmpnetwk.exe"" [MS]
WLAN AutoConfig, Wlansvc, "C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted" {"C:\Windows\System32\wlansvc.dll" [MS]}
XAudioService, XAudioService, "C:\Windows\system32\DRIVERS\xaudio.exe" ["Conexant Systems, Inc."]
Keyboard Driver Filters:
HKLM\SYSTEM\CurrentControlSet\Control\Class\{4D36E96B-E325-11CE-BFC1-08002BE10318}\
"UpperFilters" = <<!>> "samfilt" ["Dolphin, Inc."]
Print Monitors:
HKLM\SYSTEM\CurrentControlSet\Control\Print\Monitors\
Microsoft Document Imaging Writer Monitor\Driver = "mdimon.dll" [MS]
PCL hpz3llhn\Driver = "hpz3llhn.dll" ["Hewlett-Packard Company"]
Send To Microsoft OneNote Monitor\Driver = "msonpmon.dll" [MS]
(launch time: 2008-02-23 13:03:25)
<<!>>: Suspicious data at a malware launch point.
+ This report excludes default entries except where indicated.
+ To see *everywhere* the script checks and *everything* it finds,
launch it from a command prompt or a shortcut with the -all parameter.
+ To search all directories of local fixed drives for DESKTOP.INI
DLL launch points, use the -supp parameter or answer "No" at the
first message box and "Yes" at the second message box.
(total run time: 43 seconds, including 12 seconds for message boxes)
And the other two boxes popped up during the beginning of the scan.
C:\Program Files\iTunes\iTunesHelper.exe <
Navigate to that folder and check if the file is there. If it is, then yes, as it is one often altered by file infectors we will change directions here, but check first as a non-malware issue.
"Location is not available: C:\Program Files\iTunes is not accessible. The file or directory is corrupted and unreadable."
Logfile of HijackThis v1.99.1
Scan saved at 12:44:54 AM, on 2/24/2008
Platform: Unknown Windows (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16609)
Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\Creative\SBAudigy\Volume Panel\VolPanlu.exe
C:\Windows\stsystra.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Symantec AntiVirus\VPTray.exe
C:\Program Files\Microsoft Xbox 360 Accessories\XBoxStat.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Windows\ehome\ehtray.exe
C:\ProgramData\Dell\TransferAgent\TransferAgent.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Perfigo\SmartEnforcer\SmartEnforcer.exe
C:\Windows\System32\rundll32.exe
c:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Hijackthis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://arkansas.facebook.com/profile.php?id=1443930216
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by Dell
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [ECenter] c:\dell\E-Center\EULALauncher.exe
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [UpdReg] C:\Windows\UpdReg.EXE
O4 - HKLM\..\Run: [VolPanel] "C:\Program Files\Creative\SBAudigy\Volume Panel\VolPanlu.exe" /r
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [XboxStat] "c:\Program Files\Microsoft Xbox 360 Accessories\XboxStat.exe" silentrun
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [DellTransferAgent] "C:\ProgramData\Dell\TransferAgent\TransferAgent.exe"
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O4 - Global Startup: QuickSet.lnk = ?
O4 - Global Startup: SmartEnforcer.lnk = C:\Program Files\Perfigo\SmartEnforcer\SmartEnforcer.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Send image to &Bluetooth Device... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send page to &Bluetooth Device... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O10 - Unknown file in Winsock LSP: c:\windows\system32\nlaapi.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\napinsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
O11 - Options group: [INTERNATIONAL] International*
O13 - Gopher Prefix:
O15 - Trusted Zone: *.line6.net
O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebook.com/controls/FacebookPhotoUploader3.cab
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Creative Labs Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\Windows\system32\CTsvcCDA.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: @%SystemRoot%\ehome\ehstart.dll,-101 (ehstart) - Unknown owner - %windir%\system32\svchost.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: @%SystemRoot%\system32\qwave.dll,-1 (QWAVE) - Unknown owner - %windir%\system32\svchost.exe (file missing)
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: Remote Procedure Call (RPC) Net (Rpcnet) - Absolute Software Corp. - C:\Windows\SYSTEM32\Rpcnet.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: @%SystemRoot%\system32\seclogon.dll,-7001 (seclogon) - Unknown owner - %windir%\system32\svchost.exe (file missing)
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - %ProgramFiles%\Windows Media Player\wmpnetwk.exe (file missing)
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe
If not, if you reboot into Safe Mode (at startup tap F8 and select that from the menu) and login in the Administrator account, can you access it that way?
I managed to make it into a shared folder, but that didn't help me. When i tried to give Full Control to all Users in the Security tab, it finally let me after the first several times giving me an "Error Applying Security" error (this is in normal mode), but i still can't access the folder. Oh yeah, my account is the administrator.
"SynTPEnh" = "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" [file not found]
"iTunesHelper" = ""C:\Program Files\iTunes\iTunesHelper.exe"" [file not found]
"file not found" is not always an accurate read of a missing file, but more indicating something did not go as planned when checking for it (including missing). You mention running SpyBot and some disk cleanup, so right now not sure what went wrong or what caused that. Although still no malware indicated let's look from a different aspect here.
Please do the following steps in the following order (as they apply) to disable SpyBot's TeaTimer, as this will interfere with repairs.
Right click on the SpyBot Resident icon in the Taskbar (looks like a lock), and click Exit SpyBot-S&D Resident. Next:
1) Run Spybot-S&D
2) Go to the Mode menu, and make sure "Advanced Mode" is selected
3) On the left hand side, choose Tools -> Resident
4) Uncheck "Resident TeaTimer" and OK any prompts
5) Restart your computer (important).
You can re-enable TeaTimer once your system is clean (when all repairs are made).
Then Download Deckard's System Scanner (dss.exe) to your Desktop. Note: You must be logged onto an account with administrator privileges.
Making sure dss.exe is directly on your desktop, go to Start - Run, and copy/paste the following (then press OK):
"%userprofile%\desktop\dss.exe" /config
When the DSS Configuration display opens click the "Check All" button. Next, Under Main Log, uncheck the following:
System Restore
Temp Cleanup
Process Modules
Then under Options, place a check next to the following:
Backup Registry Hives
Don't make any other changes at this time. Then click the "Scan!" button to start the scan.
Once the scan has completed a textbox will appear - copy/paste those contents back here (main.txt). Also a second text file, extra.txt, will show as minimized in your Task Bar. Maximize/Open this, and copy/paste those contents back here along with the main.txt please. (The logs can also be found in the C:\Deckard\System Scanner folder)
Edit add - This one is in part the touchpad software - does the touchpad work there?
"SynTPEnh" = "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" [file not found]
Here's the main log:
Deckard's System Scanner v20071014.68
Run by Adam on 2008-02-25 12:34:01
Computer is in Normal Mode.
Backed up registry hives.
-- HijackThis (run as Adam.exe)
Logfile of HijackThis v1.99.1
Scan saved at 12:34:43 PM, on 2/25/2008
Platform: Unknown Windows (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16609)
Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\Creative\SBAudigy\Volume Panel\VolPanlu.exe
C:\Windows\stsystra.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Symantec AntiVirus\VPTray.exe
C:\Program Files\Microsoft Xbox 360 Accessories\XBoxStat.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Windows\ehome\ehtray.exe
C:\ProgramData\Dell\TransferAgent\TransferAgent.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Perfigo\SmartEnforcer\SmartEnforcer.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Windows\System32\mobsync.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
c:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe
C:\Users\Adam\Desktop\dss.exe
C:\PROGRA~1\HIJACK~1\Adam.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://arkansas.facebook.com/profile.php?id=1443930216
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by Dell
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [ECenter] c:\dell\E-Center\EULALauncher.exe
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [UpdReg] C:\Windows\UpdReg.EXE
O4 - HKLM\..\Run: [VolPanel] "C:\Program Files\Creative\SBAudigy\Volume Panel\VolPanlu.exe" /r
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [XboxStat] "c:\Program Files\Microsoft Xbox 360 Accessories\XboxStat.exe" silentrun
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [DellTransferAgent] "C:\ProgramData\Dell\TransferAgent\TransferAgent.exe"
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O4 - Global Startup: QuickSet.lnk = ?
O4 - Global Startup: SmartEnforcer.lnk = C:\Program Files\Perfigo\SmartEnforcer\SmartEnforcer.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Send image to &Bluetooth Device... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send page to &Bluetooth Device... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O10 - Unknown file in Winsock LSP: c:\windows\system32\nlaapi.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\napinsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
O11 - Options group: [INTERNATIONAL] International*
O13 - Gopher Prefix:
O15 - Trusted Zone: *.line6.net
O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebook.com/controls/FacebookPhotoUploader3.cab
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: Creative Labs Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\Windows\system32\CTsvcCDA.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: @%SystemRoot%\ehome\ehstart.dll,-101 (ehstart) - Unknown owner - %windir%\system32\svchost.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: @%SystemRoot%\system32\qwave.dll,-1 (QWAVE) - Unknown owner - %windir%\system32\svchost.exe (file missing)
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: Remote Procedure Call (RPC) Net (Rpcnet) - Absolute Software Corp. - C:\Windows\SYSTEM32\Rpcnet.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: @%SystemRoot%\system32\seclogon.dll,-7001 (seclogon) - Unknown owner - %windir%\system32\svchost.exe (file missing)
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - %ProgramFiles%\Windows Media Player\wmpnetwk.exe (file missing)
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe
-- File Associations
All associations okay.
-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled
R1 SASDIFSV - \??\c:\program files\superantispyware\sasdifsv.sys
R1 SASKUTIL - \??\c:\program files\superantispyware\saskutil.sys
R2 dsunidrv - \??\c:\program files\dellsupport\drivers\dsunidrv.sys
R3 SAMFILT - c:\windows\system32\drivers\samfilt.sys <Not Verified; Dolphin, Inc.; Dolphin Keyboard Filter>
R3 SASENUM - \??\c:\program files\superantispyware\sasenum.sys
S3 CEUSBAUD (Lexicon USB MIDI Driver1) - c:\windows\system32\drivers\ceusbaud.sys <Not Verified; CEntrance, Inc.; USB MIDI device>
S3 DSproct - \??\c:\program files\dellsupport\gtaction\triggers\dsproct.sys
S3 sfng32 (Sonic Focus Plugin for Sigmatel HDA) - c:\windows\system32\drivers\sfng32.sys <Not Verified; Sonic Focus, Inc; Sonic Focus, Inc SFNG32.SYS>
S3 SRTSPL - c:\windows\system32\drivers\srtspl.sys <Not Verified; Symantec Corporation; AutoProtect>
-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled
R2 Apple Mobile Device - "c:\program files\common files\apple\mobile device support\bin\applemobiledeviceservice.exe" <Not Verified; Apple, Inc.; Apple Mobile Device Service>
R2 Bonjour Service - "c:\program files\bonjour\mdnsresponder.exe" <Not Verified; Apple Inc.; Bonjour>
R2 Creative Labs Licensing Service - "c:\program files\common files\creative labs shared\service\creativelicensing.exe" <Not Verified; Creative Labs; Creative Labs Licensing Service>
S3 DSBrokerService - "c:\program files\dellsupport\brkrsvc.exe" <Not Verified; ; Gteko BrkrSvc Application>
S3 stllssvr - "c:\program files\common files\surething shared\stllssvr.exe" <Not Verified; MicroVision Development, Inc.; SureThing CD Labeler>
-- Device Manager: Disabled
No disabled devices found.
-- Files created between 2008-01-25 and 2008-02-25
2008-02-07 17:05:23 0 dr
C:\Users\Adam\Searches
2008-02-07 17:04:32 0 d
C:\Program Files\CCleaner
2008-02-07 16:47:55 0 d
C:\Program Files\QuickTime
2008-02-07 13:14:50 0 dr
C:\Users\Adam\Contacts
2008-02-07 10:12:47 0 dr
C:\Users\Adam\Favorites
2008-01-29 14:47:56 0 d
C:\Program Files\Pocket Tanks
2008-01-26 15:06:17 0 d
C:\Program Files\Power Tab Software
-- Find3M Report
2008-02-25 12:29:00 35166 --a
C:\Users\Adam\AppData\Roaming\nvModes.dat
2008-02-25 12:29:00 35166 --a
C:\Users\Adam\AppData\Roaming\nvModes.001
2008-02-25 12:27:26 17408 --a
C:\Windows\system32\rpcnetp.exe
2008-02-25 12:27:24 41584 --a
C:\Windows\system32\Rpcnet.dll <Not Verified; Absolute Software Corp.; Installation/Management Application>
2008-02-25 12:25:08 3228 --a
C:\Windows\bthservsdp.dat
2008-02-24 22:12:49 17408 --a
C:\Windows\system32\rpcnetp.dll
2008-02-23 18:53:41 0 d
C:\Users\Adam\AppData\Roaming\Ruckus Network
2008-02-15 23:13:55 0 d
C:\Users\Adam\AppData\Roaming\Adobe
2008-02-07 21:53:03 0 d
C:\Program Files\Google
2008-02-07 17:14:13 0 d
C:\Program Files\DivX
2008-02-07 16:48:52 0 d
C:\Program Files\Bonjour
2008-01-22 17:07:10 0 d
C:\Users\Adam\AppData\Roaming\Line 6
2008-01-22 17:00:02 0 d
C:\Program Files\Common Files
2008-01-22 17:00:02 0 d
C:\Program Files\Common Files\Digidesign
2008-01-22 16:59:35 0 d
C:\Program Files\Line6
2008-01-15 00:07:59 0 d
C:\Program Files\iTunes
2008-01-15 00:07:51 0 d
C:\Program Files\iPod
2008-01-09 03:01:41 0 d
C:\Program Files\Windows Sidebar
2008-01-04 15:58:50 3596288 --a
C:\Windows\system32\qt-dx331.dll
2008-01-04 15:57:22 196608 --a
C:\Windows\system32\dtu100.dll <Not Verified; DivX, Inc.; DivX, Inc. dtu100>
2008-01-04 15:57:22 81920 --a
C:\Windows\system32\dpl100.dll <Not Verified; DivX, Inc.; DivX, Inc. dpl100>
2008-01-04 15:57:12 823296 --a
C:\Windows\system32\divx_xx07.dll <Not Verified; DivX, Inc.; DivX®>
2008-01-04 15:57:10 802816 --a
C:\Windows\system32\divx_xx11.dll <Not Verified; DivX, Inc.; DivX?>
2008-01-04 15:57:10 823296 --a
C:\Windows\system32\divx_xx0c.dll <Not Verified; DivX, Inc.; DivX®>
2008-01-04 15:57:10 682496 --a
C:\Windows\system32\DivX.dll <Not Verified; DivX, Inc.; DivX®>
2008-01-04 15:56:24 12288 --a
C:\Windows\system32\DivXWMPExtType.dll
2007-12-30 23:13:50 0 d
C:\Users\Adam\AppData\Roaming\Ableton
2007-12-30 23:00:28 0 d
C:\Users\Adam\AppData\Roaming\Propellerhead Software
2007-12-30 22:59:43 233472 --a
C:\Windows\system32\REX Shared Library.dll <Not Verified; Propellerhead Software AB; REX SDK>
2007-12-30 22:58:27 0 d
C:\Program Files\Ableton
2007-12-30 22:57:18 0 d
C:\Program Files\Propellerhead
-- Registry Dump
*Note* empty entries & legit default entries are not shown
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Windows Defender"="C:\Program Files\Windows Defender\MSASCui.exe" [06/13/2007 09:37 AM]
"SynTPEnh"="C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" []
"NvSvc"="C:\Windows\system32\nvsvc.dll" [12/13/2006 05:16 PM]
"NvCplDaemon"="C:\Windows\system32\NvCpl.dll" [12/13/2006 05:16 PM]
"NvMediaCenter"="C:\Windows\system32\NvMcTray.dll" [12/13/2006 05:16 PM]
"ECenter"="c:\dell\E-Center\EULALauncher.exe" [03/16/2007 04:20 AM]
"ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [10/03/2006 10:37 AM]
"PCMService"="C:\Program Files\Dell\MediaDirect\PCMService.exe" [10/13/2006 10:31 AM]
"UpdReg"="C:\Windows\UpdReg.EXE" [05/11/2000 12:00 AM]
"VolPanel"="C:\Program Files\Creative\SBAudigy\Volume Panel\VolPanlu.exe" [11/27/2006 08:14 AM]
"SigmatelSysTrayApp"="stsystra.exe" [03/24/2006 04:30 PM C:\Windows\stsystra.exe]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [11/22/2006 04:12 PM]
"vptray"="C:\PROGRA~1\SYMANT~1\VPTray.exe" [11/28/2006 05:34 AM]
"XboxStat"="c:\Program Files\Microsoft Xbox 360 Accessories\XboxStat.exe" [09/26/2007 06:05 PM]
"QuickTime Task"="C:\Program Files\QuickTime\QTTask.exe" [01/31/2008 11:13 PM]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" []
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SUPERAntiSpyware"="C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [05/23/2007 09:12 AM]
"Yahoo! Pager"="C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.exe" [07/16/2007 04:17 PM]
"ehTray.exe"="C:\Windows\ehome\ehTray.exe" [11/02/2006 06:35 AM]
"DellTransferAgent"="C:\ProgramData\Dell\TransferAgent\TransferAgent.exe" [11/13/2007 03:46 PM]
"WMPNSCFG"="C:\Program Files\Windows Media Player\WMPNSCFG.exe" [11/02/2006 06:36 AM]
C:\Users\Adam\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE [10/26/2006 7:24:54 PM]
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [9/23/2005 9:05:26 PM]
Bluetooth.lnk - C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe [11/3/2006 4:55:50 PM]
Digital Line Detect.lnk - C:\Program Files\Digital Line Detect\DLG.exe [6/6/2007 11:04:30 AM]
QuickSet.lnk - C:\Windows\Installer\{7F0C4457-8E64-491B-8D7B-991504365D1E}\NewShortcut2_53A01CC614B04512A2E710D39BF83DC4.exe [6/6/2007 11:03:05 AM]
SmartEnforcer.lnk - C:\Program Files\Perfigo\SmartEnforcer\SmartEnforcer.exe [10/15/2004 4:02:26 PM]
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"=2 (0x2)
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= C:\Program Files\SUPERAntiSpyware\SASSEH.DLL [12/20/2006 12:55 PM 77824]
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
C:\Program Files\SUPERAntiSpyware\SASWINLO.dll 04/19/2007 12:41 PM 294912 C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"appinit_dlls"=C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\AppInfo]
@="Service"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\KeyIso]
@="Service"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\NTDS]
@="Service"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ProfSvc]
@="Service"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sacsvr]
@="Service"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SWPRV]
@="Service"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\TabletInputService]
@="Service"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\TBS]
@="Service"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\TrustedInstaller]
@="Service"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\VDS]
@="Service"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\volmgr.sys]
@="Driver"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\volmgrx.sys]
@="Driver"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{533C5B84-EC70-11D2-9505-00C04F79DEAF}]
@="Volume shadow copy"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{6BDD1FC1-810F-11D0-BEC7-08002BE2092F}]
@="IEEE 1394 Bus host controllers"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{D48179BE-EC20-11D1-B6B8-00C04FA372A7}]
@="SBP2 IEEE 1394 Devices"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{D94EE5D8-D189-4994-83D2-F68D7D41B0E6}]
@="SecurityDevices"
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalSystemNetworkRestricted hidserv UxSms WdiSystemHost Netman trkwks AudioEndpointBuilder WUDFSvc irmon sysmain IPBusEnum dot3svc PcaSvc EMDMgmt TabletInputService wlansvc WPDBusEnum
bthsvcs BthServ
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{ae193e64-be92-11dc-8b8d-00197edde8ea}]
AutoRun\command- .\MigWiz\migsetup.exe
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\>{22d6f312-b0f6-11d0-94ab-0080c74c7e95}]
C:\Windows\system32\unregmp2.exe /ShowWMP
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{6BF52A52-394A-11d3-B153-00C04F79FAA6}]
%SystemRoot%\system32\unregmp2.exe /FirstLogon /Shortcuts /RegBrowsers /ResetMUI
-- End of Deckard's System Scanner: finished at 2008-02-25 12:36:48
And the extra:
Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
-- System Information
Microsoft® Windows Vista™ Home Premium (build 6000)
Architecture: X86; Language: English
CPU 0: Intel(R) Core(TM)2 CPU T7400 @ 2.16GHz
Percentage of Memory in Use: 40%
Physical Memory (total/avail): 2045.82 MiB / 1223.43 MiB
Pagefile Memory (total/avail): 4310.42 MiB / 3403.72 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1921 MiB
C: is Fixed (NTFS) - 137 GiB total, 56.55 GiB free.
D: is Fixed (NTFS) - 10 GiB total, 5.86 GiB free.
E: is CDROM (No Media)
\\.\PHYSICALDRIVE0 - SAMSUNG HM160JI ATA Device - 149.05 GiB - 4 partitions
\PARTITION0 - Unknown - 54.88 MiB
\PARTITION1 - Installable File System - 10 GiB - D:
\PARTITION2 (bootable) - Installable File System - 137 GiB - C:
\PARTITION3 - Extended w/Extended Int 13 - 2048 MiB
-- Security Center
AUOptions is scheduled to auto-install.
Windows Internal Firewall is enabled.
AV: Symantec AntiVirus v10.2.0.276 (Symantec Corporation)
AS: Symantec AntiVirus v10.2.0.276 (Symantec Corporation)
AS: Windows Defender v1.1.1505.0 (Microsoft Corporation) Disabled
[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
-- Environment Variables
ALLUSERSPROFILE=C:\ProgramData
APPDATA=C:\Users\Adam\AppData\Roaming
CLASSPATH=.;C:\Program Files\Java\jre1.6.0\lib\ext\QTJava.zip
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=LAPPY389
ComSpec=C:\Windows\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Users\Adam
LOCALAPPDATA=C:\Users\Adam\AppData\Local
LOGONSERVER=\\LAPPY389
NUMBER_OF_PROCESSORS=2
OS=Windows_NT
Path=C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Program Files\Common Files\Roxio Shared\DLLShared\;C:\Program Files\Common Files\Roxio Shared\DLLShared\;C:\Program Files\Common Files\Roxio Shared\9.0\DLLShared\;C:\Program Files\QuickTime\QTSystem\
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 6 Model 15 Stepping 6, GenuineIntel
PROCESSOR_LEVEL=6
PROCESSOR_REVISION=0f06
ProgramData=C:\ProgramData
ProgramFiles=C:\Program Files
PROMPT=$P$G
PUBLIC=C:\Users\Public
QTJAVA=C:\Program Files\Java\jre1.6.0\lib\ext\QTJava.zip
RoxioCentral=C:\Program Files\Common Files\Roxio Shared\9.0\Roxio Central33\
SystemDrive=C:
SystemRoot=C:\Windows
TEMP=C:\Users\Adam\AppData\Local\Temp
TMP=C:\Users\Adam\AppData\Local\Temp
USERDOMAIN=Lappy389
USERNAME=Adam
USERPROFILE=C:\Users\Adam
windir=C:\Windows
-- User Profiles
Adam
-- Add/Remove Programs
--> "C:\Program Files\Creative Installation Information\CREATIVE_MEDIASOURCE_U\Setup.exe" /remove /l0x0009
--> "C:\Program Files\Creative Installation Information\CTCMSGO\Setup.exe" /remove /l0x0009
--> "C:\Program Files\Creative Installation Information\E-CENTER_NET_CONTENT_U\Setup.exe" /remove /l0x0009
--> C:\PROGRA~1\RUCKUS~1\UNWISE.EXE /a C:\PROGRA~1\RUCKUS~1\INSTALL.LOG
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{2670895A-4E6C-4450-B868-7B7DB80A3357}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{2670895A-4E6C-4450-B868-7B7DB80A3357}\setup.exe" -l0x9 /remove
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{700932B3-A964-4878-82A2-96054622A1F7}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{700932B3-A964-4878-82A2-96054622A1F7}\setup.exe" -l0x9 /remove
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{AA9944C8-7D34-475E-8C90-2788685B2C47}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{AA9944C8-7D34-475E-8C90-2788685B2C47}\setup.exe" -l0x9 /remove
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{AAEF329E-F353-46C9-933D-24A571986093}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{AAEF329E-F353-46C9-933D-24A571986093}\setup.exe" -l0x9 /remove
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{AC406C89-7668-46AE-8EFE-75D199C055AB}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{AC406C89-7668-46AE-8EFE-75D199C055AB}\setup.exe" -l0x9 /remove
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{FBFF2411-D066-4D24-BCE0-893086009E1B}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{FBFF2411-D066-4D24-BCE0-893086009E1B}\setup.exe" -l0x9 /remove
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{FCCDA302-32D9-4AE7-A094-4BE677554F26}\setup.exe" -l0x9
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{FCCDA302-32D9-4AE7-A094-4BE677554F26}\setup.exe" -l0x9 /remove
Ableton Live v6.0.5 --> "C:\Program Files\Ableton\Live 6.0.5\unins000.exe"
Adobe Flash Player ActiveX --> C:\Windows\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Flash Player Plugin --> C:\Windows\system32\Macromed\Flash\uninstall_plugin.exe
Adobe Reader 7.0.9 --> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A70900000002}
Adobe Shockwave Player --> C:\Windows\System32\Macromed\SHOCKW~1\UNWISE.EXE C:\Windows\System32\Macromed\SHOCKW~1\Install.log
Apple Mobile Device Support --> MsiExec.exe /I{D8AB8F0C-CEEB-4A29-8EF5-219B064813F4}
Apple Software Update --> MsiExec.exe /I{B74F042E-E1B9-4A5B-8D46-387BB172F0A4}
AVI Codec Pack --> C:\Program Files\AVI Codec Pack\uninstall.exe
Banctec Service Agreement --> MsiExec.exe /X{4B9F45E8-E3CE-40B4-9463-80A9B3481DEF}
Bonjour --> MsiExec.exe /I{47BF1BD6-DCAC-468F-A0AD-E5DECC2211C3}
Bonjour Core for Windows --> MsiExec.exe /I{56DF5C9E-6392-46D3-B366-297B14E1DAAF}
CCleaner (remove only) --> "C:\Program Files\CCleaner\uninst.exe"
Conexant HDA D110 MDC V.92 Modem --> C:\Program Files\CONEXANT\CNXT_MODEM_HDAUDIO_VEN_14F1&DEV_2BFA&SUBSYS_14F100C3\HXFSETUP.EXE -U -IDellHDAz.inf
Creative MediaSource 5 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{BEEFC4F8-2909-48B3-AFAA-55D3533FDEDD}\Setup.exe" -l0x9 /remove
Dell Resource CD --> MsiExec.exe /X{2764CA82-DFB9-4498-AF85-719340BF5305}
Dell System Customization Wizard --> MsiExec.exe /I{13BA7B44-B712-4DEE-A7B8-1DD564F37AE5}
DellSupport --> MsiExec.exe /X{7EFA5E6F-74F7-4AFB-8AEA-AA790BD3A76D}
Digital Line Detect --> C:\Program Files\InstallShield Installation Information\{E646DCF0-5A68-11D5-B229-002078017FBF}\setup.exe -runfromtemp -l0x0009 -removeonly
DivX Codec --> C:\Program Files\DivX\DivXCodecUninstall.exe /CODEC
DivX Web Player --> C:\Program Files\DivX\DivXWebPlayerUninstall.exe /PLUGIN
Games, Music, & Photos Launcher --> MsiExec.exe /I{3E25E350-949F-4DB7-8288-2A60E018B4C1}
GearBox 3.20 (Remove Only) --> C:\Program Files\Line6\GearBox\Uninstall.exe
GraphCalc v4.0.1 --> "C:\Program Files\GraphCalc\unins000.exe"
Hijackthis 1.99.1 --> "C:\Program Files\Hijackthis\unins000.exe"
HijackThis 1.99.1 --> C:\Program Files\Hijackthis\HijackThis.exe /uninstall
IMME Finite Mathematics --> C:\Program Files\IMME Finite Mathematics\uninst.exe
iTunes --> MsiExec.exe /I{18388EF8-E0A3-442B-8BFE-E2F1B3D05C91}
iTunes Alarm Clock 2.0 --> "C:\Program Files\Alarm Clock\unins000.exe"
Java(TM) SE Runtime Environment 6 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160000}
Live 6.0.1 --> C:\PROGRA~1\Ableton\LIVE60~1.1\Install\UNWISE.EXE C:\PROGRA~1\Ableton\LIVE60~1.1\Install\INSTALL.LOG
Live 6.0.10 --> C:\PROGRA~1\Ableton\LIVE60~1.10\Install\UNWISE.EXE C:\PROGRA~1\Ableton\LIVE60~1.10\Install\INSTALL.LOG
LiveUpdate 3.2 (Symantec Corporation) --> "C:\Program Files\Symantec\LiveUpdate\LSETUP.EXE" /U
MediaDirect --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{9C6978E8-B6D0-4AB7-A7A0-D81A74FBF745}\Setup.exe" -l0x9 -cluninstall
Microsoft Office Excel MUI (English) 2007 --> MsiExec.exe /X{90120000-0016-0409-0000-0000000FF1CE}
Microsoft Office Home and Student 2007 --> "C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\setup.exe" /uninstall HOMESTUDENTR /dll OSETUP.DLL
Microsoft Office Home and Student 2007 --> MsiExec.exe /X{91120000-002F-0000-0000-0000000FF1CE}
Microsoft Office OneNote MUI (English) 2007 --> MsiExec.exe /X{90120000-00A1-0409-0000-0000000FF1CE}
Microsoft Office PowerPoint MUI (English) 2007 --> MsiExec.exe /X{90120000-0018-0409-0000-0000000FF1CE}
Microsoft Office Proof (English) 2007 --> MsiExec.exe /X{90120000-001F-0409-0000-0000000FF1CE}
Microsoft Office Proof (French) 2007 --> MsiExec.exe /X{90120000-001F-040C-0000-0000000FF1CE}
Microsoft Office Proof (Spanish) 2007 --> MsiExec.exe /X{90120000-001F-0C0A-0000-0000000FF1CE}
Microsoft Office Proofing (English) 2007 --> MsiExec.exe /X{90120000-002C-0409-0000-0000000FF1CE}
Microsoft Office Shared MUI (English) 2007 --> MsiExec.exe /X{90120000-006E-0409-0000-0000000FF1CE}
Microsoft Office Shared Setup Metadata MUI (English) 2007 --> MsiExec.exe /X{90120000-0115-0409-0000-0000000FF1CE}
Microsoft Office Word MUI (English) 2007 --> MsiExec.exe /X{90120000-001B-0409-0000-0000000FF1CE}
Microsoft Xbox 360 Accessories 1.1 --> MsiExec.exe /X{66F0AC35-4805-44BC-A3D4-347D4196F9B3}
Modem Diagnostic Tool --> MsiExec.exe /I{F63A3748-B93D-4360-9AD4-B064481A5C7B}
Mozilla Firefox (2.0.0.12) --> C:\Program Files\Mozilla Firefox\uninstall\helper.exe
MSXML 4.0 SP2 (KB927978) --> MsiExec.exe /I{37477865-A3F1-4772-AD43-AAFC6BCFF99F}
MSXML 4.0 SP2 (KB936181) --> MsiExec.exe /I{C04E32E0-0416-434D-AFB9-6969D703A9EF}
NetWaiting --> C:\Program Files\InstallShield Installation Information\{3F92ABBB-6BBF-11D5-B229-002078017FBF}\setup.exe -runfromtemp -l0x0009 -removeonly
Network Play System (Patching) --> C:\Windows\IsUninst.exe -f"C:\Program Files\Electronic Arts\Network Play System\NPSPatch.isu"
NVIDIA Drivers --> C:\Windows\system32\NVUNINST.EXE UninstallGUI
Omega ASIO(remove only) --> C:\Program Files\Lexicon\Omega\OmegaASIOUNIntaller.exe
OutlookAddinSetup --> MsiExec.exe /I{9BDEF074-020E-458D-ADC5-8FF68E0C9B56}
Pocket Tanks v1.3 --> "C:\Program Files\Pocket Tanks\unins000.exe"
Power Tab Editor 1.7 --> MsiExec.exe /I{6B3CA80E-6AC0-4725-BABF-9B0FEF880CB3}
Product Documentation Launcher --> MsiExec.exe /I{89CEAE14-DD0F-448E-9554-15781EC9DB24}
Project64 1.6 --> MsiExec.exe /X{9559F7CA-5E34-4237-A2D9-D856464AD727}
QuickSet --> MsiExec.exe /I{7F0C4457-8E64-491B-8D7B-991504365D1E}
QuickTime --> MsiExec.exe /I{BFD96B89-B769-4CD6-B11E-E79FFD46F067}
Reason Demo 4.0 --> "C:\Program Files\Propellerhead\Reason Demo\Uninstall Reason Demo\unins000.exe"
Roxio Creator Audio --> MsiExec.exe /I{83FFCFC7-88C6-41c6-8752-958A45325C82}
Roxio Creator BDAV Plugin --> MsiExec.exe /I{880AF49C-34F7-4285-A8AD-8F7A3D1C33DC}
Roxio Creator Copy --> MsiExec.exe /I{619CDD8A-14B6-43a1-AB6C-0F4EE48CE048}
Roxio Creator Data --> MsiExec.exe /I{0D397393-9B50-4c52-84D5-77E344289F87}
Roxio Creator DE --> MsiExec.exe /I{C8B0680B-CDAE-4809-9F91-387B6DE00F7C}
Roxio Creator Tools --> MsiExec.exe /I{0394CDC8-FABD-4ed8-B104-03393876DFDF}
Roxio Express Labeler --> MsiExec.exe /I{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}
Roxio MyDVD DE --> MsiExec.exe /I{D639085F-4B6E-4105-9F37-A0DBB023E2FB}
Roxio Update Manager --> MsiExec.exe /I{30465B6C-B53F-49A1-9EBA-A3F187AD502E}
Ruckus Player --> C:\PROGRA~1\RUCKUS~1\UNWISE.EXE C:\PROGRA~1\RUCKUS~1\INSTALL.LOG
SAM 2003 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{B21BF93F-14EE-44EA-9689-42EE54ADA276}\setup.exe" -l0x9
Security Update for CAPICOM (KB931906) --> MsiExec.exe /I{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Security Update for CAPICOM (KB931906) --> MsiExec.exe /X{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Security Update for Excel 2007 (KB936509) --> msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {A00724F5-82C4-4924-B707-0E5A84B52471}
Security Update for Office 2007 (KB934062) --> msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {305D509B-F194-4638-9F0F-D9E4C05F9D33}
Security Update for Office 2007 (KB936514) --> msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {C7A78F7F-EF32-4477-BAD7-3439EA7571BF}
Security Update for the 2007 Microsoft Office System (KB936960) --> msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {5E5BD655-7AA9-47F9-BB6D-A1D8CE29AC86}
SigmaTel Audio --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{A462213D-EED4-42C2-9A60-7BDD4D4B0B17}\setup.exe" -l0x9 -remove -removeonly
SmartEnforcer --> MsiExec.exe /X{F0F19AFA-DE43-41A8-9CA7-45D06F2A1133}
Sonic Activation Module --> MsiExec.exe /I{35E1EC43-D4FC-4E4A-AAB3-20DDA27E8BB0}
Sound Blaster Audigy ADVANCED MB --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{53C6D09E-EAB6-49E5-BA4C-BA7FF13830FB}\Setup.exe" -l0x9 /remove
Spybot - Search & Destroy 1.4 --> "C:\Program Files\Spybot - Search & Destroy\unins000.exe"
SpywareBlaster v3.5.1 --> "C:\Program Files\SpywareBlaster\unins000.exe"
SUPERAntiSpyware Free Edition --> MsiExec.exe /X{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}
Symantec AntiVirus --> MsiExec.exe /I{7C9E6E52-EB11-44DB-A761-82D5D873A8D9}
Synaptics Pointing Device Driver --> rundll32.exe "C:\Program Files\Synaptics\SynTP\SynISDLL.dll",standAloneUninstall
TBS WMP Plug-in --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\1050\INTEL3~1\IDriver.exe /M{DB5F474C-B584-417F-810B-DEBBC1893C2A}
Update for Office 2007 (KB932080) --> msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {EDC9CA29-6BC1-471C-828C-7A36109005D7}
Update for Office 2007 (KB934391) --> msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {B3091818-7C56-4C45-BE7D-CA23027A5EA5}
Update for Office 2007 (KB934393) --> msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {92FBAD46-E7F6-49FA-89B5-C39FC5BFAD15}
Update for Word 2007 (KB934173) --> msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {C6A89125-5473-45E3-B413-ED8186437475}
URL Assistant --> regsvr32 /u /s "C:\Program Files\BAE\BAE.dll"
User's Guides --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{5CD29180-A95E-11D3-A4EB-00C04F7BDB2C}\setup.exe"
WavePad Uninstall --> C:\Program Files\NCH Swift Sound\WavePad\uninst.exe
WIDCOMM Bluetooth Software 6.0.1.3100 --> MsiExec.exe /X{A13E07E1-A423-44FB-9DEE-B24C75C1BAF2}
Windows Media Player Firefox Plugin --> MsiExec.exe /I{69FDFBB6-351D-4B8C-89D8-867DC9D0A2A4}
WinRAR archiver --> C:\Program Files\WinRAR\uninstall.exe
Yahoo! Messenger --> C:\PROGRA~1\Yahoo!\MESSEN~1\UNWISE.EXE /U C:\PROGRA~1\Yahoo!\MESSEN~1\INSTALL.LOG
-- Application Event Log
Event Record #/Type13007 / Error
Event Submitted/Written: 02/25/2008 00:28:12 PM
Event ID/Source: 11 / Microsoft-Windows-CAPI2
Event Description:
http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabThe data is invalid.
Event Record #/Type13003 / Success
Event Submitted/Written: 02/25/2008 00:27:28 PM
Event ID/Source: 5617 / WinMgmt
Event Description:
Event Record #/Type13002 / Success
Event Submitted/Written: 02/25/2008 00:27:25 PM
Event ID/Source: 5615 / WinMgmt
Event Description:
Event Record #/Type12992 / Success
Event Submitted/Written: 02/25/2008 00:27:16 PM
Event ID/Source: 902 / Software Licensing Service
Event Description:
The Software Licensing service has started.
Event Record #/Type12982 / Success
Event Submitted/Written: 02/25/2008 00:25:10 PM
Event ID/Source: 903 / Software Licensing Service
Event Description:
The Software Licensing service has stopped.
-- Security Event Log
No Errors/Warnings found.
-- System Event Log
Event Record #/Type122832 / Error
Event Submitted/Written: 02/25/2008 00:35:01 PM
Event ID/Source: 55 / Ntfs
Event Description:
The file system structure on the disk is corrupt and unusable.
Please run the chkdsk utility on the volume OS.
Event Record #/Type122831 / Error
Event Submitted/Written: 02/25/2008 00:35:01 PM
Event ID/Source: 55 / Ntfs
Event Description:
The file system structure on the disk is corrupt and unusable.
Please run the chkdsk utility on the volume OS.
Event Record #/Type122830 / Error
Event Submitted/Written: 02/25/2008 00:35:01 PM
Event ID/Source: 55 / Ntfs
Event Description:
The file system structure on the disk is corrupt and unusable.
Please run the chkdsk utility on the volume OS.
Event Record #/Type122829 / Error
Event Submitted/Written: 02/25/2008 00:35:01 PM
Event ID/Source: 55 / Ntfs
Event Description:
The file system structure on the disk is corrupt and unusable.
Please run the chkdsk utility on the volume OS.
Event Record #/Type122828 / Error
Event Submitted/Written: 02/25/2008 00:35:01 PM
Event ID/Source: 55 / Ntfs
Event Description:
The file system structure on the disk is corrupt and unusable.
Please run the chkdsk utility on the volume OS.
-- End of Deckard's System Scanner: finished at 2008-02-25 12:36:48
Appears to be what this is. Windows is unable to read the data from the disk due to some disk problem. I have not had an opportunity to do any trial work with Vista, and although I could provide you with some copy/paste step to run chkdsk there, I usually do not recommend procedures to others I have not worked through myself. If you would, post a request in the Icrontic Operating Systems forum and ask that someone with Vista experience assist you in completing that. Post a link back to this thread as well then.