Virus help

Hey I recently got a virus on my computer called js/psyme i have avg and it found the virus but would not delete it could anyone help me out and let me know what i need to do. Also mcafee would this one w32/ircbot.worm! but can no delete it because it says it is a written protectin file does anyone know what i can do about that?

Comments

  • edited February 2008
    Welcome to Icrontic ncoleb03,

    Not really sure why you posted this twice but be sure to only stay with this one request now. Let's see what all is loaded there first, then decide on any repairs necessary.

    Please download HijackThis from Here. Then click on the downloaded file to install HijackThis. After it is installed open HijackThis and select Do a system scan and save logfile. Use copy/paste and post that log back here for review.

    Also Go Here and download Silent Runners to your desktop. Run it, and post back here the log it creates. If your protective software queries the script, allow it to run. It's not malicious. It will create a file named Startup Programs, and will notify when the scan is complete. Copy the log from the Startup Programs file back here. Here are guidelines for using Silent Runners. You can use separate posts here when replying and posting the log files if needed.
  • edited March 2008
    Thomas wrote:
    Welcome to Icrontic ncoleb03,

    Please download HijackThis from Here. Then click on the downloaded file to install HijackThis. After it is installed open HijackThis and select Do a system scan and save logfile. Use copy/paste and post that log back here for review.
    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 2:35:43 PM, on 3/4/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\acs.exe
    C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
    C:\WINDOWS\RTHDCPL.EXE
    C:\WINDOWS\system32\DVDRAMSV.exe
    c:\program files\mcafee.com\agent\mcdetect.exe
    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
    C:\Program Files\Toshiba\Tvs\TvsTray.exe
    C:\WINDOWS\AGRSMMSG.exe
    C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
    C:\WINDOWS\system32\TPSMain.exe
    C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
    C:\PROGRA~1\mcafee.com\agent\mcagent.exe
    c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
    C:\WINDOWS\system32\TPSBattM.exe
    C:\WINDOWS\system32\ctfmon.exe
    c:\PROGRA~1\mcafee.com\vso\OasClnt.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
    C:\Program Files\DNA\btdna.exe
    c:\program files\mcafee.com\vso\mcvsshld.exe
    C:\Program Files\Viewpoint\Common\ViewpointService.exe
    c:\progra~1\mcafee.com\vso\mcvsescn.exe
    C:\WINDOWS\system32\RAMASST.exe
    c:\progra~1\mcafee.com\vso\mcvsftsn.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.toshibadirect.com/dpdstart
    R3 - URLSearchHook: AOLSearchHook Class - {54EB34EA-E6BE-4CFD-9F4F-C4A0C2EAFA22} - C:\Program Files\AOL Search\AOLSearch.dll
    R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll
    O1 - Hosts: 82.98.86.161 notenetua.com
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: AOL Search Enhancement - {54EB34EA-E6BE-4CFD-9F4F-C4A0C2EAFA22} - C:\Program Files\AOL Search\AOLSearch.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
    O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
    O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
    O3 - Toolbar: AIM Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll
    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
    O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
    O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
    O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
    O4 - HKLM\..\Run: [Tvs] C:\Program Files\Toshiba\Tvs\TvsTray.exe
    O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
    O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
    O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
    O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
    O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
    O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
    O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe
    O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [BitTorrent DNA] "C:\Program Files\DNA\btdna.exe"
    O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
    O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
    O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aim toolbar 5.0\resources\en-US\local\search.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
    O9 - Extra button: AIM Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll
    O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
    O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O14 - IERESET.INF: START_PAGE_URL=http://www.toshibadirect.com/dpdstart
    O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab
    O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
    O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://go.divx.com/plugin/DivXBrowserPlugin.cab
    O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\system32\acs.exe
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
    O23 - Service: DVD-RAM_Service - Matsu****a Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
    O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
    O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
    O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
    O23 - Service: perfmons Service (perfmons) - Unknown owner - C:\WINDOWS\system32\perfs.exe (file missing)
    O23 - Service: Routing Service (Routing) - Unknown owner - C:\WINDOWS\system32\routing.exe (file missing)
    O23 - Service: Swupdtmr - Unknown owner - c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
    O23 - Service: TOSHIBA Application Service (TAPPSRV) - TOSHIBA Corp. - C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
    O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
    --
    End of file - 9200 bytes
  • edited March 2008
    No Silent Runners, so be sure to do all the steps as posted so we can make the best progress here. If you have problems with any of the steps just stop, and ask, and we can discuss them. But infection is showing there, so this information is enough to take action on for now. When responded, instead of the "Quote & Reply" button use the "New Reply" to the lower left of the page. I see enough of my words on a daily basis as it is.


    To keep them from interfering with the repairs, be sure to temporarily disable all antivirus/anti-spyware softwares while these steps are being completed. This can usually be done through right clicking the software's Taskbar icons, or accessing each software through Start - Programs.

    Download ComboFix.exe from here to your desktop.

    Then disable your net access, and click the downloaded file to run the repair.

    When starting ComboFix will cause your computer's internal speakers to produce two beeps, and during the start process display two warnings. These are intended to discourage people who are not getting help in the forum from just experimenting with tools they do not understand. Just to inform you so you will understand that the procedures are expected, and okay.

    ComboFix will also change the drive autoplay settings there as it's own added security measure. When we have completed all repairs here we will return the default Windows settings.


    A caution - do not touch your mouse/keyboard until the scan has completed. The scan will temporarily disable your desktop, and if interrupted may leave your desktop disabled. If this occurs, please reboot to restore the desktop, however given the infection there ComboFix will likely cause a reboot in order to complete it's repairs.

    (ComboFix will also disable any screensaver settings made, so know that at some point when we complete repairs you will need to reset your screensaver)

    Re-enable net access, and post back the C:\ComboFix.txt log as well as a new HijackThis log please.
  • edited March 2008
    ComboFix 08-03-05.1 - Kathy Branch 2008-03-05 12:02:39.1 - NTFSx86
    Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.106 [GMT -6:00]
    Running from: C:\Documents and Settings\Kathy Branch\Desktop\ComboFix.exe
    * Created a new restore point
    WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
    .
    ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
    .
    C:\Program Files\internet explorer\svchost.exe
    C:\Program Files\outlook
    C:\Program Files\outlook\p.zip
    C:\WINDOWS\system32\andt.sys
    C:\WINDOWS\system32\drmgs.sys
    C:\WINDOWS\system32\Indt2.sys
    .
    ((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
    .
    \LEGACY_PERFMONS
    \LEGACY_ROUTING
    \perfmons
    \Routing

    ((((((((((((((((((((((((( Files Created from 2008-02-05 to 2008-03-05 )))))))))))))))))))))))))))))))
    .
    2008-03-04 14:35 . 2008-03-04 14:35 <DIR> d
    C:\Program Files\Trend Micro
    2008-02-29 16:00 . 2008-02-29 16:00 2 --a
    C:\WINDOWS\msoffice.ini
    2008-02-27 18:28 . 2008-02-27 22:32 <DIR> d
    C:\WINDOWS\BDOSCAN8
    2008-02-27 12:10 . 2008-02-27 12:10 <DIR> d
    C:\Documents and Settings\LocalService\Application Data\AVG7
    2008-02-27 12:10 . 2008-03-05 11:54 <DIR> d
    C:\Documents and Settings\Kathy Branch\Application Data\AVG7
    2008-02-27 12:10 . 2008-02-27 12:10 <DIR> d
    C:\Documents and Settings\All Users\Application Data\Grisoft
    2008-02-27 12:10 . 2008-02-27 20:13 <DIR> d
    C:\Documents and Settings\All Users\Application Data\avg7
    2008-02-26 12:21 . 2008-02-27 12:13 <DIR> d
    C:\Documents and Settings\All Users\Application Data\Lavasoft
    2008-02-25 22:35 . 2008-02-25 22:35 <DIR> d---s---- C:\Documents and Settings\LocalService\UserData
    2008-02-25 22:26 . 2008-02-25 22:27 <DIR> d
    C:\Documents and Settings\Kathy Branch\Application Data\AdwareAlert
    2008-02-24 20:36 . 2006-10-26 19:56 32,592 --a
    C:\WINDOWS\system32\msonpmon.dll
    2008-02-24 20:13 . 2008-02-27 23:37 <DIR> d
    C:\Documents and Settings\All Users\Application Data\Microsoft Help
    2008-02-24 14:32 . 2008-02-25 16:44 <DIR> d
    C:\Documents and Settings\All Users\Application Data\WinZip
    2008-02-17 22:06 . 2008-02-17 22:06 <DIR> d
    C:\Program Files\DNA
    2008-02-17 22:06 . 2008-03-05 12:05 <DIR> d
    C:\Documents and Settings\Kathy Branch\Application Data\DNA
    2008-02-17 22:06 . 2008-02-24 19:57 <DIR> d
    C:\Documents and Settings\Kathy Branch\Application Data\BitTorrent
    2008-02-05 13:59 . 2008-02-05 13:59 <DIR> d
    C:\Program Files\Notepad++
    2008-02-05 13:59 . 2008-02-05 14:59 <DIR> d
    C:\Documents and Settings\Kathy Branch\Application Data\Notepad++
    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2008-02-29 22:02
    d
    w C:\Program Files\Pure Networks
    2008-02-29 22:02
    d
    w C:\Program Files\Common Files\AOL
    2008-02-29 22:01
    d
    w C:\Documents and Settings\Kathy Branch\Application Data\AOL
    2008-02-29 22:01
    d
    w C:\Documents and Settings\All Users\Application Data\AOL
    2008-02-28 05:32
    d
    w C:\Program Files\Microsoft Works
    2008-02-25 19:49
    d
    w C:\Program Files\TOSHIBA
    2008-02-25 19:47 374 ----a-w C:\Documents and Settings\Kathy Branch\Application Data\internaldb6334.dat
    2008-02-25 04:29
    d
    w C:\Program Files\PokerStars
    2008-02-18 03:36 2,182 ----a-w C:\Documents and Settings\Kathy Branch\Application Data\wklnhst.dat
    2008-02-04 20:32
    d
    w C:\Program Files\Finding Notes Easy
    2008-02-01 03:40
    d
    w C:\Documents and Settings\Kathy Branch\Application Data\Move Networks
    2008-01-30 01:40
    d
    w C:\Program Files\K-Lite Codec Pack
    2008-01-29 21:41
    d
    w C:\Documents and Settings\All Users\Application Data\AOL OCP
    2008-01-29 21:40
    d
    w C:\Program Files\Viewpoint
    2008-01-29 21:40
    d
    w C:\Program Files\AOL Search
    2008-01-29 21:40
    d
    w C:\Documents and Settings\All Users\Application Data\Viewpoint
    2008-01-24 01:33
    d
    w C:\Program Files\DivX
    2008-01-21 16:08
    d
    w C:\Documents and Settings\Kathy Branch\Application Data\AdobeUM
    2008-01-12 00:37
    d
    w C:\Documents and Settings\All Users\Application Data\Musicnotes
    2008-01-09 21:01 53,248 ----a-w C:\WINDOWS\bdoscandel.exe
    2007-12-18 18:22 555 ----a-w C:\Documents and Settings\Kathy Branch\Application Data\internaldb8467.dat
    2007-12-18 18:22 18,432 ----a-w C:\Documents and Settings\Kathy Branch\Application Data\internaldb41.dat
    .
    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4
    [HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{54EB34EA-E6BE-4CFD-9F4F-C4A0C2EAFA22}]
    2008-01-03 10:27 111968 --a
    C:\Program Files\AOL Search\AOLSearch.dll
    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 06:00 15360]
    "swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-07-31 09:24 68856]
    "MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 10:24 1694208]
    "BitTorrent DNA"="C:\Program Files\DNA\btdna.exe" [2008-02-17 22:27 287040]
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "RTHDCPL"="RTHDCPL.EXE" [2005-11-10 13:14 15473664 C:\WINDOWS\RTHDCPL.exe]
    "ATIPTA"="C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2005-08-05 23:05 344064]
    "SynTPLpr"="C:\Program Files\Synaptics\SynTP\SynTPLpr.exe" [2004-10-14 17:28 98394]
    "NDSTray.exe"="NDSTray.exe" []
    "Tvs"="C:\Program Files\Toshiba\Tvs\TvsTray.exe" [2005-11-10 12:24 73728]
    "AGRSMMSG"="AGRSMMSG.exe" [2005-10-15 08:29 88203 C:\WINDOWS\agrsmmsg.exe]
    "DLA"="C:\WINDOWS\System32\DLA\DLACTRLW.EXE" [2005-08-01 07:10 122940]
    "TFncKy"="TFncKy.exe" []
    "TPSMain"="TPSMain.exe" [2005-05-31 23:00 282624 C:\WINDOWS\system32\TPSMain.exe]
    "PadTouch"="C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe" [2005-07-15 12:52 1077322]
    "VSOCheckTask"="C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" [2005-07-08 20:18 151552]
    "Pinger"="c:\toshiba\ivp\ism\pinger.exe" [2005-03-17 19:37 151552]
    "MCUpdateExe"="C:\PROGRA~1\mcafee.com\agent\McUpdate.exe" [2006-01-11 11:05 212992]
    "MCAgentExe"="c:\PROGRA~1\mcafee.com\agent\mcagent.exe" [2005-09-22 17:29 303104]
    "QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2006-10-25 18:58 282624]
    "AVG7_CC"="C:\PROGRA~1\Grisoft\AVG7\avgcc.exe" [2008-02-27 12:10 579072]
    [HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
    "AVG7_Run"="C:\PROGRA~1\Grisoft\AVG7\avgw.exe" [2008-02-27 12:10 219136]
    C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
    RAMASST.lnk - C:\WINDOWS\system32\RAMASST.exe [2005-11-04 21:20:51 155648]
    [HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Kodak EasyShare software.lnk]
    path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Kodak EasyShare software.lnk
    backup=C:\WINDOWS\pss\Kodak EasyShare software.lnkCommon Startup
    [HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Kodak software updater.lnk]
    path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Kodak software updater.lnk
    backup=C:\WINDOWS\pss\Kodak software updater.lnkCommon Startup
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
    --a
    2006-10-30 09:36 256576 C:\Program Files\iTunes\iTunesHelper.exe
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MCAgentExe]
    --a
    2005-09-22 17:29 303104 c:\PROGRA~1\mcafee.com\agent\McAgent.exe
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MCUpdateExe]
    --a
    2006-01-11 11:05 212992 C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
    2004-10-13 10:24 1694208 C:\Program Files\Messenger\msmsgs.exe
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\outlook]
    C:\Program Files\outlook\outlook.exe
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
    --a
    2006-10-25 18:58 282624 C:\Program Files\QuickTime\qttask.exe
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SmoothView]
    --a
    2005-04-26 18:13 122880 C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SynTPEnh]
    --a
    2004-10-14 17:26 688218 C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\THotkey]
    --a
    2005-11-25 15:07 352256 C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
    [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\VirusScan Online]
    --a
    2005-08-10 14:49 163840 c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
    [HKEY_LOCAL_MACHINE\software\microsoft\security center]
    "AntiVirusDisableNotify"=dword:00000001
    "FirewallDisableNotify"=dword:00000001
    [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
    "DisableMonitoring"=dword:00000001
    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
    "%windir%\\system32\\sessmgr.exe"=
    "C:\\TOSHIBA\\ivp\\NetInt\\Netint.exe"=
    "C:\\TOSHIBA\\Ivp\\ISM\\pinger.exe"= C:\\TOSHIBA\\IVP\\ISM\\pinger.exe
    "C:\\Program Files\\Common Files\\AolCoach\\en_en\\player\\AOLNySEV.exe"=
    "C:\\Program Files\\Kodak\\Kodak EasyShare software\\bin\\EasyShare.exe"=
    "C:\\Program Files\\Kodak\\KODAK Software Updater\\7288971\\Program\\Kodak Software Updater.exe"=
    "C:\\StubInstaller.exe"=
    "C:\\Program Files\\LimeWire\\LimeWire.exe"=
    "C:\\Program Files\\iTunes\\iTunes.exe"=
    "C:\\Program Files\\DNA\\btdna.exe"=
    "C:\\Program Files\\Grisoft\\AVG7\\avginet.exe"=
    "C:\\Program Files\\Grisoft\\AVG7\\avgamsvr.exe"=
    "C:\\Program Files\\Grisoft\\AVG7\\avgcc.exe"=
    R0 KR10N;KR10N;C:\WINDOWS\system32\drivers\KR10N.sys [2005-01-12 02:05]
    R2 Viewpoint Manager Service;Viewpoint Manager Service;"C:\Program Files\Viewpoint\Common\ViewpointService.exe" [2007-01-04 15:38]
    .
    Contents of the 'Scheduled Tasks' folder
    "2007-03-26 11:23:01 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job"
    - C:\Program Files\Apple Software Update\SoftwareUpdate.exe
    "2006-02-16 01:05:42 C:\WINDOWS\Tasks\Registration reminder 1.job"
    - C:\WINDOWS\system32\OOBE\oobebaln.exe
    "2006-02-16 01:05:43 C:\WINDOWS\Tasks\Registration reminder 3.job"
    - C:\WINDOWS\system32\OOBE\oobebaln.exe
    .
    **************************************************************************
    catchme 0.3.1344 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
    Rootkit scan 2008-03-05 12:07:26
    Windows 5.1.2600 Service Pack 2 NTFS
    scanning hidden processes ...
    scanning hidden autostart entries ...
    scanning hidden files ...
    scan completed successfully
    hidden files: 0
    **************************************************************************
    .
    Other Running Processes
    .
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\acs.exe
    C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
    C:\WINDOWS\system32\DVDRAMSV.exe
    c:\program files\mcafee.com\agent\mcdetect.exe
    c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
    c:\PROGRA~1\mcafee.com\vso\OasClnt.exe
    c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
    C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
    c:\program files\mcafee.com\vso\mcvsshld.exe
    C:\WINDOWS\system32\wdfmgr.exe
    c:\progra~1\mcafee.com\vso\mcvsescn.exe
    C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
    C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
    C:\WINDOWS\system32\TPSBattM.exe
    c:\progra~1\mcafee.com\vso\mcvsftsn.exe
    .
    **************************************************************************
    .
    Completion time: 2008-03-05 12:11:30 - machine was rebooted
    ComboFix-quarantined-files.txt 2008-03-05 18:11:26
    .
    2008-02-14 13:35:10 --- E O F ---
  • edited March 2008
    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 12:16:13 PM, on 3/5/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\acs.exe
    C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
    C:\WINDOWS\system32\DVDRAMSV.exe
    c:\program files\mcafee.com\agent\mcdetect.exe
    c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
    c:\PROGRA~1\mcafee.com\vso\OasClnt.exe
    C:\WINDOWS\system32\svchost.exe
    c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
    C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
    c:\program files\mcafee.com\vso\mcvsshld.exe
    C:\Program Files\Viewpoint\Common\ViewpointService.exe
    c:\progra~1\mcafee.com\vso\mcvsescn.exe
    C:\WINDOWS\RTHDCPL.EXE
    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
    C:\Program Files\Toshiba\Tvs\TvsTray.exe
    C:\WINDOWS\AGRSMMSG.exe
    C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
    C:\WINDOWS\system32\TPSMain.exe
    C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
    C:\WINDOWS\system32\TPSBattM.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\DNA\btdna.exe
    C:\WINDOWS\explorer.exe
    c:\progra~1\mcafee.com\vso\mcvsftsn.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\system32\notepad.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R3 - URLSearchHook: AOLSearchHook Class - {54EB34EA-E6BE-4CFD-9F4F-C4A0C2EAFA22} - C:\Program Files\AOL Search\AOLSearch.dll
    R3 - URLSearchHook: (no name) - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - (no file)
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: AOL Search Enhancement - {54EB34EA-E6BE-4CFD-9F4F-C4A0C2EAFA22} - C:\Program Files\AOL Search\AOLSearch.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
    O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
    O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
    O3 - Toolbar: AIM Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll
    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
    O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
    O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
    O4 - HKLM\..\Run: [Tvs] C:\Program Files\Toshiba\Tvs\TvsTray.exe
    O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
    O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
    O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
    O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
    O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
    O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
    O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [BitTorrent DNA] "C:\Program Files\DNA\btdna.exe"
    O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
    O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
    O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aim toolbar 5.0\resources\en-US\local\search.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
    O9 - Extra button: AIM Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll
    O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
    O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O14 - IERESET.INF: START_PAGE_URL=http://www.toshibadirect.com/dpdstart
    O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab
    O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
    O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://go.divx.com/plugin/DivXBrowserPlugin.cab
    O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\system32\acs.exe
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
    O23 - Service: DVD-RAM_Service - Matsu****a Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
    O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
    O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
    O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
    O23 - Service: Swupdtmr - Unknown owner - c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
    O23 - Service: TOSHIBA Application Service (TAPPSRV) - TOSHIBA Corp. - C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
    O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
    --
    End of file - 9055 bytes
  • edited March 2008
    ComboFix appears to have targeted and removed the more active of the infection there. You have an older and more vulnerable version of Java, so we will need to update that as soon as the malware is addressed. A few mentions on software showing that you may want to consider uninstalling through Add/Remove Programs:

    AdwareAlert - see here. Little more than many remakes of a similar software, with the intent of enticing the person to pay for it.

    PokerStars - see here. Considered undesirable software due to associations with aggressive tactics and possible activity monitoring, among other things.

    Viewpoint - many people ask the question posted Here ("How does Viewpoint software get installed?"), and often decide that answer is not enough. If you did not install Viewpoint yourself on this system you may want to remove all Viewpoint software through Add/Remove Programs. Here is their main web page, where they tell folks all about how to advertise to us users.


    For now though let's follow up with a scan. Go here and run the Kaspersky online scan, and post back the log it creates (it requires IE).

    To use the scan, accept the agreement and make sure you allow the ActiveX object to download and install (check the "yellow bar" at the top of IE if needed to allow this). Once the download has completed click Next, then Scan Settings, then make sure the "extended option" is checked (leave all others as they are) and click OK. Then click "My Computer" to begin the scan. Save the Report as a text file and post that back here.

    To save it as a text file, still with the page in Internet Explorer, go to the top of the page and select File - Save As... Then make sure in the "Save as type" drop down you change it to "Text File(*.txt)".

    Post back that log please.
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