Dope Wars virus has got rid of My Computer, My Documents, System Restore..

Hi all

how it happened
I was running a refurbished (purchased in Dec 07) IBM X31 Thinkpad. It worked a pleasure for 8 months until I did something stupid. I’m usually pretty prudent with watching out for viruses/malware but this time, common sense eluded me.

I was admittedly looking for a free registration key for Dope Wars (a small computer game that you can play for free but requires registration for the higher levels) and came across a site which directed me to an .exe file (fyi, this was the link – if you open it, you still need to click ‘download’ to actually get the virus but I would STRONGLY ADVISE AGAINST VISITING THIS SITE >>>> Link Removed <<<<
. I usually know to be suspicious of this kind of thing, but as I said, I was being stupid and I downloaded and opened it.

what the virus is doing
It ran a virus which is the worst I’ve ever seen; it removed the My Documents and My Computer folders from my desktop, removed the Control Panel, Applications, Run and other toolbars from my start menu which means I can’t access System Restore. It also changed my desktop background to a skull and cross bones and when I turn the computer on, it comes up with multiple error messages saying that I have a virus on my computer (I don’t know if these are genuine or part of the virus).

Also, it came up with a 100 phoney messages from “Norton Antivirus 2008” saying that I had viruses that needed to be removed and that I should click a link. Even though I don’t have NAV 2008. The bottom-right hand corner for Windows Security (again, I don’t know if this is real or genuine) comes up with messages saying “565 viruses found on your computer”, “879 viruses found on your computer”, “1239…” etc.

what I tried to do
I had Adaware Home in a folder on the desktop and the virus seems to have missed that – I ran it and it showed up some viruses but otherwise it has done nothing.

help!
So I can’t get rid of the virus, can’t System Restore it and I don’t want to connect it to the internet in case it somehow spreads or makes it worse (so I have turned my router off). Ideally, I would like to somehow revert my hard disk so I don’t lose any data (I have some stuff backed up, but not recent files which I don’t want to get rid of).

Is there some sort of virus-cleaner USB key thing that I can buy online, plug it in, and it magically deals with all my viruses?

If I reformat and reinstall windows, is there any way to get my important files back (mostly, some important documents, pictures from my trip to Poland and some mp3s)?

Please advise!!

Please do not link to known malware sites, or Crack/Keygen files

Comments

  • edited July 2008
    HJT log….
    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 16:02: VIRUS ALERT!, on 12/07/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\ibmpmsvc.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\WINDOWS\system32\tp4serv.exe
    C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
    C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
    C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
    C:\WINDOWS\AGRSMMSG.exe
    C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
    C:\WINDOWS\system32\RunDll32.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
    C:\WINDOWS\system32\TpScrLk.exe
    C:\Program Files\Intel\PROSetWired\NCS\PROSet\PRONoMgr.exe
    C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
    C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
    C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\WINDOWS\system32\lphcn7jj0evf7.exe
    C:\Program Files\VAV\vav.exe
    C:\Program Files\rhcj7jj0evf7\rhcj7jj0evf7.exe
    C:\Program Files\antiviirus.exe
    C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\WinFlip\WinFlip.exe
    C:\Program Files\tmp0.exe
    C:\Program Files\tmp1.exe
    C:\Program Files\tmp2.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\pphcn7jj0evf7.exe
    C:\WINDOWS\system32\TpKmpSVC.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
    C:\WINDOWS\explorer.exe
    C:\Program Files\Windows Live\Messenger\usnsvc.exe
    C:\WINDOWS\system32\wuauclt.exe
    c:\PROGRA~1\COMMON~1\SYMANT~1\SECURI~1\SymWSC.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://softwarereferral.com/jump.php?wmid=6010&mid=MjI6Ojg5&lid=2
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=488
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: 778670 helper - {1B12F639-CBA9-45DD-89FE-9FA7D4340716} - (no file)
    O2 - BHO: (no name) - {3BA3028F-FD37-46BF-AD27-733734684F06} - C:\WINDOWS\system32\ddcYqnOh.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: QXK Olive - {8663655C-F6D4-4520-859E-67008902A889} - C:\WINDOWS\kgqfweltmrg.dll
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O3 - Toolbar: nqgpedlr - {80123684-A222-4009-8220-A867294D6DE8} - C:\WINDOWS\nqgpedlr.dll
    O4 - HKLM\..\Run: [S3TRAY2] S3Tray2.exe
    O4 - HKLM\..\Run: [TrackPointSrv] tp4serv.exe
    O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
    O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper
    O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
    O4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
    O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
    O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    O4 - HKLM\..\Run: [UC_Start] C:\IBMTools\Updater\ucstartup.exe
    O4 - HKLM\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
    O4 - HKLM\..\Run: [SSC_UserPrompt] c:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
    O4 - HKLM\..\Run: [BMMGAG] RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor
    O4 - HKLM\..\Run: [BMMLREF] C:\Program Files\ThinkPad\Utilities\BMMLREF.EXE
    O4 - HKLM\..\Run: [BMMMONWND] rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\BatInfEx.dll,BMMAutonomicMonitor
    O4 - HKLM\..\Run: [BLOG] rundll32.exe C:\PROGRA~1\ThinkPad\UTILIT~1\BatLogEx.DLL,StartBattLog
    O4 - HKLM\..\Run: [QCWLIcon] C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.EXE
    O4 - HKLM\..\Run: [TPKBDLED] C:\WINDOWS\system32\TpScrLk.exe
    O4 - HKLM\..\Run: [PRONoMgrWired] C:\Program Files\Intel\PROSetWired\NCS\PROSet\PRONoMgr.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [lphcn7jj0evf7] C:\WINDOWS\system32\lphcn7jj0evf7.exe
    O4 - HKLM\..\Run: [Antivirus] C:\Program Files\VAV\vav.exe
    O4 - HKLM\..\Run: [SMrhcj7jj0evf7] C:\Program Files\rhcj7jj0evf7\rhcj7jj0evf7.exe
    O4 - HKLM\..\Run: [antiviirus] C:\Program Files\antiviirus.exe
    O4 - HKLM\..\Run: [SMshcg7jj0evf7] C:\Program Files\shcg7jj0evf7\shcg7jj0evf7.exe
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [ibmmessages] C:\Program Files\IBM\Messages By IBM\ibmmessages.exe
    O4 - HKCU\..\Run: [EarthDesk] "C:\Program Files\XericDesign\EarthDesk\EarthDesk.exe" /silentstart
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [LClock] C:\Program Files\LClock\LClock.exe
    O4 - HKCU\..\Run: [Vista Sidebar] C:\Program Files\Vista Sidebar\sidebar.exe
    O4 - HKCU\..\Run: [ViStart] C:\Program Files\ViStart\ViStart.exe
    O4 - HKCU\..\Run: [ViOrb] C:\Program Files\ViOrb\ViOrb.exe
    O4 - HKCU\..\Run: [VisualTooltip] C:\Program Files\VisualTooltip\VisualToolTip.exe
    O4 - HKCU\..\Run: [WinFlip] C:\Program Files\WinFlip\WinFlip.exe
    O4 - HKCU\..\Run: [Update Service] C:\PROGRA~1\COMMON~1\TEKNUM~1\update.exe /startup
    O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
    O4 - HKCU\..\Run: [Antivirus] C:\Program Files\VAV\vav.exe
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
    O4 - Startup: Check For Dope Wars Updates.lnk = C:\Program Files\Dopewars\WiseUpdt.exe
    O4 - Global Startup: VPN Client.lnk = ?
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
    O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
    O8 - Extra context menu item: E&xport to Microsoft Excel - [URL="res://C:%5CPROGRA%7E1%5CMICROS%7E2%5COFFICE11%5CEXCEL.EXE/3000"]res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000[/URL]
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Software Installer - {D1A4DEBD-C2EE-449f-B9FB-E8409F9A0BC5} - C:\Program Files\ThinkPad\PkgMgr\PkgMgr.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O11 - Options group: [JAVA_IBM] Java (IBM)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1161910835210
    O20 - Winlogon Notify: ddcYqnOh - C:\WINDOWS\SYSTEM32\ddcYqnOh.dll
    O21 - SSODL: MicroBoot - {a8e772ee-18e0-4f3a-b28f-ce9dc2991735} - C:\WINDOWS\Resources\MicroBoot.dll
    O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
    O23 - Service: ACU Configuration Service (ACS) - Unknown owner - C:\WINDOWS\system32\acs.exe
    O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
    O23 - Service: ThinkPad PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\system32\ibmpmsvc.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
    O23 - Service: QCONSVC - IBM Corp. - C:\WINDOWS\System32\QCONSVC.EXE
    O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
    O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner - C:\WINDOWS\system32\TpKmpSVC.exe

    --
    End of file - 9979 bytes


    Took some photos of what exactly is wrong with it...



    Start-up...
    my.php?image=cimg4123dl6.jpg

    As you can see, I can't access "RUN" or "System Restore"...
    cimg41231ko0.jpg

    my.php?image=cimg41232ap1.jpg

    I didn't install Antivirus XP 2008. I assume it is part of the virus...
    cimg41233wf0.jpg

    Then windows seems to die and this message comes up...

    cimg41234hg9.jpg

    cimg41235hp9.jpg

    This pic shows all the desktop icons NOT added by me (also, the desktop background is part of the virus)... Also note that the icons for MY DOCUMENTS and MY COMPUTER have been deleted...

    cimg41236gn1.jpg
  • edited July 2008
    Please note that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.

    If you think you have similar problems, please post a log in the HJT forum and wait for help.

    Hello and welcome to the forums

    My name is Katana and I will be helping you to remove any infection(s) that you may have.

    Please observe these rules while we work:
    1. If you don't know, stop and ask! Don't keep going on.
    2. Please reply to this thread. Do not start a new topic.
    3. Please continue to respond until I give you the "All Clear"
    (Just because you can't see a problem doesn't mean it isn't there)

    If you can do those three things, everything should go smoothly :D

    Please Note, your security programs may give warnings for some of the tools I will ask you to use.
    Be assured, any links I give are safe



    Malwarebytes' Anti-Malware

    Please download Malwarebytes' Anti-Malware to your desktop.

    • Double-click mbam-setup.exe and follow the prompts to install the program.
    • At the end, be sure a checkmark is placed next to
      • Update Malwarebytes' Anti-Malware
      • and Launch Malwarebytes' Anti-Malware
    • then click Finish.
    • If an update is found, it will download and install the latest version.
    • Once the program has loaded, select Perform full scan, then click Scan.
    • When the scan is complete, click OK, then Show Results to view the results.
    • Be sure that everything is checked, and click Remove Selected.
    • When completed, a log will open in Notepad. please copy and paste the log into your next reply
      • If you accidently close it, the log file is saved here and will be named like this:
      • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt



    Installed Programs

    Please could you give me a list of the programs that are installed.
    • Start HijackThis
    • Click on the Misc Tools button
    • Click on the Open Uninstall Manager button.

    You will see a list with the programs installed in your computer.
    Click on save list button and specify where you would like to save this file.
    When you press Save button a notepad will open with the contents of that file.
    Simply copy and paste the contents of that notepad into your next post.

    Please post the above logs along with a fresh HJT log
  • edited July 2008
    Whilst we appreciate that you may be busy, it has been 7 days or more since we heard from you. This topic is now closed.

    Infections can change and fresh instructions will now need to be given. If you wish to reopen your topic, please send a Private Message (PM) to Trogan with a link to your thread.

    If you are not the user who started this thread, you must start your own Thread instead :)
This discussion has been closed.