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Error 1606
Hello all, I'm new to this forum but I hope that we all, with our various levels of knowledge concerning computers, gain some more knowledge. I am currently running Windows XP Home w/ SP3 on a pretty decent system, I'm a mild gamer, but recently while trying to install an Ad-Aware update, I received the following notice from Windows Installer: error 1606 Could not access network location %USERPROFILE%\RECENT\. I found that this message also shows when I was trying to reinstall GameShadow, that somehow disappeared with the exception of the shortcut icon. It seems that I am not able to install anything that will require utilyzing Windows Installer as long as the network location folder is missing. I was wondering, would a virus/malware cause this type of error or, if not, what would cause the "%USERPROFILE%\RECENT\" folder to disappear.
0
Comments
My name is Katana and I will be helping you to remove any infection(s) that you may have.
Please observe these rules while we work:
1. If you don't know, stop and ask! Don't keep going on.
2. Please reply to this thread. Do not start a new topic.
3. Please continue to respond until I give you the "All Clear"
(Just because you can't see a problem doesn't mean it isn't there)
If you can do those three things, everything should go smoothly
Please Note, your security programs may give warnings for some of the tools I will ask you to use.
Be assured, any links I give are safe
Create A Batch File
Please copy (Ctrl+C) and paste (Ctrl+V) the following text in the quote to Notepad.
Save it as "All Files" and name it look.bat Please save it on your desktop.
Double click on look.bat
Notepad will open, please copy/paste the results here.
Windows Registry Editor Version 5.00
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders]
"AppData"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\
4c,00,45,00,25,00,5c,00,41,00,70,00,70,00,6c,00,69,00,63,00,61,00,74,00,69,\
00,6f,00,6e,00,20,00,44,00,61,00,74,00,61,00,00,00
"Desktop"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\
4c,00,45,00,25,00,5c,00,44,00,65,00,73,00,6b,00,74,00,6f,00,70,00,00,00
"Favorites"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\
4c,00,45,00,25,00,5c,00,46,00,61,00,76,00,6f,00,72,00,69,00,74,00,65,00,73,\
00,00,00
"NetHood"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\
4c,00,45,00,25,00,5c,00,4e,00,65,00,74,00,48,00,6f,00,6f,00,64,00,00,00
"Personal"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\
4c,00,45,00,25,00,5c,00,4d,00,79,00,20,00,44,00,6f,00,63,00,75,00,6d,00,65,\
00,6e,00,74,00,73,00,00,00
"PrintHood"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\
4c,00,45,00,25,00,5c,00,50,00,72,00,69,00,6e,00,74,00,48,00,6f,00,6f,00,64,\
00,00,00
"Programs"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\
4c,00,45,00,25,00,5c,00,53,00,74,00,61,00,72,00,74,00,20,00,4d,00,65,00,6e,\
00,75,00,5c,00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,73,00,00,00
"SendTo"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,4c,\
00,45,00,25,00,5c,00,53,00,65,00,6e,00,64,00,54,00,6f,00,00,00
"Start Menu"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,\
00,4c,00,45,00,25,00,5c,00,53,00,74,00,61,00,72,00,74,00,20,00,4d,00,65,00,\
6e,00,75,00,00,00
"Startup"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\
4c,00,45,00,25,00,5c,00,53,00,74,00,61,00,72,00,74,00,20,00,4d,00,65,00,6e,\
00,75,00,5c,00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,73,00,5c,00,53,00,\
74,00,61,00,72,00,74,00,75,00,70,00,00,00
"Templates"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\
4c,00,45,00,25,00,5c,00,54,00,65,00,6d,00,70,00,6c,00,61,00,74,00,65,00,73,\
00,00,00
"My Pictures"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,\
00,4c,00,45,00,25,00,5c,00,4d,00,79,00,20,00,44,00,6f,00,63,00,75,00,6d,00,\
65,00,6e,00,74,00,73,00,5c,00,4d,00,79,00,20,00,50,00,69,00,63,00,74,00,75,\
00,72,00,65,00,73,00,00,00
"Local Settings"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,\
49,00,4c,00,45,00,25,00,5c,00,4c,00,6f,00,63,00,61,00,6c,00,20,00,53,00,65,\
00,74,00,74,00,69,00,6e,00,67,00,73,00,00,00
"Local AppData"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,\
49,00,4c,00,45,00,25,00,5c,00,4c,00,6f,00,63,00,61,00,6c,00,20,00,53,00,65,\
00,74,00,74,00,69,00,6e,00,67,00,73,00,5c,00,41,00,70,00,70,00,6c,00,69,00,\
63,00,61,00,74,00,69,00,6f,00,6e,00,20,00,44,00,61,00,74,00,61,00,00,00
"Cache"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,4c,\
00,45,00,25,00,5c,00,4c,00,6f,00,63,00,61,00,6c,00,20,00,53,00,65,00,74,00,\
74,00,69,00,6e,00,67,00,73,00,5c,00,54,00,65,00,6d,00,70,00,6f,00,72,00,61,\
00,72,00,79,00,20,00,49,00,6e,00,74,00,65,00,72,00,6e,00,65,00,74,00,20,00,\
46,00,69,00,6c,00,65,00,73,00,00,00
"Cookies"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\
4c,00,45,00,25,00,5c,00,43,00,6f,00,6f,00,6b,00,69,00,65,00,73,00,00,00
"History"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\
4c,00,45,00,25,00,5c,00,4c,00,6f,00,63,00,61,00,6c,00,20,00,53,00,65,00,74,\
00,74,00,69,00,6e,00,67,00,73,00,5c,00,48,00,69,00,73,00,74,00,6f,00,72,00,\
79,00,00,00
"Recent"="%USERPROFILE%\\Recent"
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders\New]
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders]
"Common Desktop"=hex(2):25,00,41,00,4c,00,4c,00,55,00,53,00,45,00,52,00,53,00,\
50,00,52,00,4f,00,46,00,49,00,4c,00,45,00,25,00,5c,00,44,00,65,00,73,00,6b,\
00,74,00,6f,00,70,00,00,00
"Common Start Menu"=hex(2):25,00,41,00,4c,00,4c,00,55,00,53,00,45,00,52,00,53,\
00,50,00,52,00,4f,00,46,00,49,00,4c,00,45,00,25,00,5c,00,53,00,74,00,61,00,\
72,00,74,00,20,00,4d,00,65,00,6e,00,75,00,00,00
"Common Programs"=hex(2):25,00,41,00,4c,00,4c,00,55,00,53,00,45,00,52,00,53,00,\
50,00,52,00,4f,00,46,00,49,00,4c,00,45,00,25,00,5c,00,53,00,74,00,61,00,72,\
00,74,00,20,00,4d,00,65,00,6e,00,75,00,5c,00,50,00,72,00,6f,00,67,00,72,00,\
61,00,6d,00,73,00,00,00
"Common Startup"=hex(2):25,00,41,00,4c,00,4c,00,55,00,53,00,45,00,52,00,53,00,\
50,00,52,00,4f,00,46,00,49,00,4c,00,45,00,25,00,5c,00,53,00,74,00,61,00,72,\
00,74,00,20,00,4d,00,65,00,6e,00,75,00,5c,00,50,00,72,00,6f,00,67,00,72,00,\
61,00,6d,00,73,00,5c,00,53,00,74,00,61,00,72,00,74,00,75,00,70,00,00,00
"Common AppData"=hex(2):25,00,41,00,4c,00,4c,00,55,00,53,00,45,00,52,00,53,00,\
50,00,52,00,4f,00,46,00,49,00,4c,00,45,00,25,00,5c,00,41,00,70,00,70,00,6c,\
00,69,00,63,00,61,00,74,00,69,00,6f,00,6e,00,20,00,44,00,61,00,74,00,61,00,\
00,00
"Common Templates"=hex(2):25,00,41,00,4c,00,4c,00,55,00,53,00,45,00,52,00,53,\
00,50,00,52,00,4f,00,46,00,49,00,4c,00,45,00,25,00,5c,00,54,00,65,00,6d,00,\
70,00,6c,00,61,00,74,00,65,00,73,00,00,00
"Common Favorites"=hex(2):25,00,41,00,4c,00,4c,00,55,00,53,00,45,00,52,00,53,\
00,50,00,52,00,4f,00,46,00,49,00,4c,00,45,00,25,00,5c,00,46,00,61,00,76,00,\
6f,00,72,00,69,00,74,00,65,00,73,00,00,00
"Common Documents"=hex(2):25,00,41,00,4c,00,4c,00,55,00,53,00,45,00,52,00,53,\
00,50,00,52,00,4f,00,46,00,49,00,4c,00,45,00,25,00,5c,00,44,00,6f,00,63,00,\
75,00,6d,00,65,00,6e,00,74,00,73,00,00,00
Hope to hear from you soon.
Again, thank you
TJ
Create A Registry File
Please copy (Ctrl+C) and paste (Ctrl+V) the following text in the code box to Notepad.
Save it as "All Files" and name it Regfix.reg Please save it on your desktop.
Make sure there are NO blank lines before Windows Registry Editor Version 5.00 and ONE blank line at the end/bottom
Double click on Regfix.reg and click Yes at the prompt
Malwarebytes' Anti-Malware
Please download Malwarebytes' Anti-Malware to your desktop.
How are things now ?
The results of the scan was as follows:
Malwarebytes' Anti-Malware 1.23
Database version: 990
Windows 5.1.2600 Service Pack 3
4:34:17 AM 7/25/2008
mbam-log-7-25-2008 (04-34-17).txt
Scan type: Full Scan (C:\|J:\|K:\|)
Objects scanned: 177409
Time elapsed: 1 hour(s), 12 minute(s), 15 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
(No malicious items detected)
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
(No malicious items detected)
Please advise, thank you
TJ
Confused
TJ
Create A Batch File
Please copy (Ctrl+C) and paste (Ctrl+V) the following text in the quote to Notepad.
Save it as "All Files" and name it look.bat Please save it on your desktop. Double click on look.bat
Notepad will open, please copy/paste the results here.
Kaspersky Online Scanner .
Your Antivirus and/or Antispyware may give a warning during the scan. This is perfectly normal
NOTE:- This scan is best done from IE (Internet Explorer)
NOTE:- Vista users should start IE by Start(Vista Orb) >> Internet Explorer >> Right-Click Run As Admin
Go Here http://www.kaspersky.com/kos/eng/partner/default/kavwebscan.html
Read the Requirements and limitations before you click Accept.
Allow the ActiveX download if necessary and let the database download.
Once the database has downloaded, click My Computer in the left pane
Now go and put the kettle on !
When the scan has completed, click Save Report As...
Enter a name for the file in the Filename: text box and then click the down arrow to the right of Save as type: and select text file (*.txt)
Click Save - by default the file will be saved to your Desktop, but you can change this if you wish.
**Note**
To optimize scanning time and produce a more sensible report for review:
Note for Internet Explorer 7 users: If at any time you have trouble viewing the accept button of the license, click on the Zoom tool located at the bottom right of the IE window and set the zoom to 75%. Once the license is accepted, reset to 100%.
Here is the results of the look.bat, I will then run the Kaspersky Online Scan and let you know what, if anything, was found. By the way, any thoughts on the ten rectangular boxes I mentioned in my last reply?
Thank you
TJ
Windows Registry Editor Version 5.00
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders]
"AppData"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\
4c,00,45,00,25,00,5c,00,41,00,70,00,70,00,6c,00,69,00,63,00,61,00,74,00,69,\
00,6f,00,6e,00,20,00,44,00,61,00,74,00,61,00,00,00
"Desktop"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\
4c,00,45,00,25,00,5c,00,44,00,65,00,73,00,6b,00,74,00,6f,00,70,00,00,00
"Favorites"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\
4c,00,45,00,25,00,5c,00,46,00,61,00,76,00,6f,00,72,00,69,00,74,00,65,00,73,\
00,00,00
"NetHood"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\
4c,00,45,00,25,00,5c,00,4e,00,65,00,74,00,48,00,6f,00,6f,00,64,00,00,00
"Personal"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\
4c,00,45,00,25,00,5c,00,4d,00,79,00,20,00,44,00,6f,00,63,00,75,00,6d,00,65,\
00,6e,00,74,00,73,00,00,00
"PrintHood"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\
4c,00,45,00,25,00,5c,00,50,00,72,00,69,00,6e,00,74,00,48,00,6f,00,6f,00,64,\
00,00,00
"Programs"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\
4c,00,45,00,25,00,5c,00,53,00,74,00,61,00,72,00,74,00,20,00,4d,00,65,00,6e,\
00,75,00,5c,00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,73,00,00,00
"SendTo"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,4c,\
00,45,00,25,00,5c,00,53,00,65,00,6e,00,64,00,54,00,6f,00,00,00
"Start Menu"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,\
00,4c,00,45,00,25,00,5c,00,53,00,74,00,61,00,72,00,74,00,20,00,4d,00,65,00,\
6e,00,75,00,00,00
"Startup"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\
4c,00,45,00,25,00,5c,00,53,00,74,00,61,00,72,00,74,00,20,00,4d,00,65,00,6e,\
00,75,00,5c,00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,73,00,5c,00,53,00,\
74,00,61,00,72,00,74,00,75,00,70,00,00,00
"Templates"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\
4c,00,45,00,25,00,5c,00,54,00,65,00,6d,00,70,00,6c,00,61,00,74,00,65,00,73,\
00,00,00
"My Pictures"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,\
00,4c,00,45,00,25,00,5c,00,4d,00,79,00,20,00,44,00,6f,00,63,00,75,00,6d,00,\
65,00,6e,00,74,00,73,00,5c,00,4d,00,79,00,20,00,50,00,69,00,63,00,74,00,75,\
00,72,00,65,00,73,00,00,00
"Local Settings"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,\
49,00,4c,00,45,00,25,00,5c,00,4c,00,6f,00,63,00,61,00,6c,00,20,00,53,00,65,\
00,74,00,74,00,69,00,6e,00,67,00,73,00,00,00
"Local AppData"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,\
49,00,4c,00,45,00,25,00,5c,00,4c,00,6f,00,63,00,61,00,6c,00,20,00,53,00,65,\
00,74,00,74,00,69,00,6e,00,67,00,73,00,5c,00,41,00,70,00,70,00,6c,00,69,00,\
63,00,61,00,74,00,69,00,6f,00,6e,00,20,00,44,00,61,00,74,00,61,00,00,00
"Cache"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,4c,\
00,45,00,25,00,5c,00,4c,00,6f,00,63,00,61,00,6c,00,20,00,53,00,65,00,74,00,\
74,00,69,00,6e,00,67,00,73,00,5c,00,54,00,65,00,6d,00,70,00,6f,00,72,00,61,\
00,72,00,79,00,20,00,49,00,6e,00,74,00,65,00,72,00,6e,00,65,00,74,00,20,00,\
46,00,69,00,6c,00,65,00,73,00,00,00
"Cookies"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\
4c,00,45,00,25,00,5c,00,43,00,6f,00,6f,00,6b,00,69,00,65,00,73,00,00,00
"History"=hex(2):25,00,55,00,53,00,45,00,52,00,50,00,52,00,4f,00,46,00,49,00,\
4c,00,45,00,25,00,5c,00,4c,00,6f,00,63,00,61,00,6c,00,20,00,53,00,65,00,74,\
00,74,00,69,00,6e,00,67,00,73,00,5c,00,48,00,69,00,73,00,74,00,6f,00,72,00,\
79,00,00,00
"Recent"=hex(2):25,55,53,45,52,50,52,4f,46,49,4c,45,25,5c,52,65,63,65,6e,74,00,\
00
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders\New]
Let's have a look at that one now.
Create A Batch File
Please copy (Ctrl+C) and paste (Ctrl+V) the following text in the quote to Notepad.
Save it as "All Files" and name it look.bat Please save it on your desktop.
Double click on look.bat Notepad will open, please copy/paste the results here.
I copied and pasted as requested but after enabling (double-clicking), it came up with blank results, nothing listed on the results notepad. When I checked out your requested path via regedit, I found that there was no folder named "Current User Folders", just the "User Shell Folders". Any thoughts.
Also, after running the Kaspersky on-line scanner 7.0, the results showed two virus detected named "not-a-virus..." though the name had more to it (I pressed save but nothing happened and I tried to recall the scan results with negative results), so unless it's detecting a virus from it's own data bank, it seems that I will have to run another scan and write down the results. Then try to locate and remove. Do you know if the results is normal or not? Please advise.
Thank you
TJ
Kaspersky is probably finding something in system restore, but if you get a log please post it.
Katana,
Sorry about the mix-up. My entry should have read: "My Computer\HKEY_CURRENT_USER|Software\Microsoft\Windows\User Shell Folders"... but are the 'boxes' in-place of the normal name a problem?
TJ
When checking "My Computer\HKEY_CURRENT_USER|Software\Microsoft\Windows\User Shell Folders" and left clicked on Recent, under the Value heading, this is what it listed: "唥䕓偒佒䥆䕌尥敒散瑮". Is this right?
Thank you,
TJ
My Computer\HKEY_CURRENT_USER|Software\Microsoft\Windows\User Shell Folders
and not
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
My Computer\HKEY_CURRENT_USER|Software\Microsoft\Windows\User Shell Folders
and not
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
If what you posted was correct, please do the following.
If what I posted was correct then you don't need to do this
Please copy (Ctrl+C) and paste (Ctrl+V) the following text in the quote to Notepad.
Save it as "All Files" and name it look.bat Please save it on your desktop.
Double click on look.bat Notepad will open, please copy/paste the results here.
TJ
Create A Registry File
Please copy (Ctrl+C) and paste (Ctrl+V) the following text in the code box to Notepad.
Save it as "All Files" and name it Regfix.reg Please save it on your desktop.
Make sure there are NO blank lines before Windows Registry Editor Version 5.00 and ONE blank line at the end/bottom
Double click on Regfix.reg and click Yes at the prompt
Everything is all good:). I truly, truly appreciate your patience and all your help. But, I'm just confused on how my registry could have gotten corrupted. But, again, thank you very much.
Thank you
'TJ' Morales
It is due to a virus that is commonly known as Windows XP.
http://www.annoyances.org/exec/show/article09-115
In all honesty it could be anything that could have caused it, from a power spike to program error.
Is everything OK now ?
That was pretty good humor (Windows XP);). As for my system, so far - so good. I was finally able to update my Adaware software, load GameShadow and everything went well. I seem to remember the problem starting after I tried to load the software update to a free program (that I've been using for a few years) called Spyware Blaster and after downloading I was warned by my BitDefender 2008 program of a virus that it had quaranteed. I presently don't have the name with me (I'm currently at work), but if it's of any help I could send you the info.
But, please let me stress to you my graditude for all the help you have provided me.
Thank you,
Mr. I. 'TJ' Morales
It was just a glitch that caused it.
If you find the name of what Bitdefender quarantined, let me know
As listed in the history file, this is the name of the virus that was detected: Generic.Zlob.7.C5EADB94.
Again,
Thank you for everything
TJ