Help Please

Unknown · October 2008

Hi,

I'm hoping someone may be able to help!

My muppett husband clicked on a link from a Facebook message, where a friend's inbox had obviously been hijacked and sent out messages to all contacts - including him.

Our virus protection picked up something but obviously hasn't dealt with it very well!

On XP, my 'side' of the computer is fine, but if my husband logs on he cannot connect to the internet, and when using the diagnose problems tool I get the following

"Windows cannot connect to the internet using HTTP, HTTPS, or FTP. this is probably caused by firewall settings on this computer. Check the firewall settings for the HTTP port (80). HTTPS port (443) and FTP ort (21)."

I have run a full virus scan and it found a Trojan thingy(!) and has cleaned it up, where do I now go from here to fix it?

I have run a hijackthis log, as per the forum instruction:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 09:31:13, on 29/10/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\dlcgcoms.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\Dell AIO 810\dlcgmon.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [dlcgmon.exe] "C:\Program Files\Dell AIO 810\dlcgmon.exe"
O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\Dell Fax Solutions\fm3032.exe" /s
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [DLCGCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCGtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-21-1757981266-573735546-682003330-1005\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe (User 'Rob')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: dlcg_device - - C:\WINDOWS\System32\dlcgcoms.exe
--
End of file - 4439 bytes

Any help would be greatly appreciated,
Thanks, Sarah

stoopid · October 2008

Hi Stoopid,

The forum rules no longer allow any help by untrained malware helpers.

Thank you for your cooperation.

Katana

Blondie01 · October 2008

Thanks for replying.

I've just done all of the above, and while I still can't connect to the internet I now get a different message when I run the 'diagnose' tool, it simply says:

Contact the company that provides you Windows XP Product Support. You can use another computer to visit online support services etc. etc.

I tried to do the second bit but after typing out the command and getting nowhere realised that the website says XP doesn't have that command!

Katana · October 2008

Please note that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.

If you think you have similar problems, please post a log in the HJT forum and wait for help.

Hello and welcome to the forums

My name is Katana and I will be helping you to remove any infection(s) that you may have.

Please observe these rules while we work:

Please Read All Instructions Carefully
If you don't understand something, stop and ask! Don't keep going on.
Please do not run any other tools or scans whilst I am helping you
Please continue to respond until I give you the "All Clear"
(Just because you can't see a problem doesn't mean it isn't there)

If you can do those few things, everything should go smoothly

Please Note, your security programs may give warnings for some of the tools I will ask you to use.
Be assured, any links I give are safe

Step 1

Download and Run RSIT

Please download Random's System Information Tool by random/random from here and save it to your desktop.
Double click on RSIT.exe to run RSIT.
Click Continue at the disclaimer screen.
Once it has finished, two logs will open:
- log.txt will be opened maximized.
- info.txt will be opened minimized.
Please post the contents of both log.txt and info.txt.

Step 2

Please Download GMER to your desktop

Please create a folder in the Program Files folder called GMER.

Download GMER and extract it to the C:\program files\GMER folder you have just made.

Run the Gmer.exe program by double-clicking the executable file gmer.exe.
You may be prompted to scan immediately if GMER detects rootkit activity.

If you are prompted to scan your system click "yes" to begin the scan.
If you are not prompted, Click the "Rootkit" tab, then click "Scan".

DO NOT touch the PC at ALL for Whatever reason/s until it has 100% completed its scan, or attempted scan in case of some error etc !

At the end of the scan, click "Copy" to copy the scan results to the clipboard. Then paste the results in a notepad file and also paste them back in your next reply.

Please post the results from the GMER scan in your reply.

Step 3

Logs/Information to Post in Reply
Please post the following logs/Information in your reply

RSIT Logs
GMER Log

Blondie01 · October 2008

Hi Katana,

Thanks for your help!

I'll do these one at a time and post so I don't get lost!

OK,

Rsit Log:

Logfile of random's system information tool 1.04 (written by random/random)
Run by Rob at 2008-10-30 08:22:39
Microsoft Windows XP Home Edition Service Pack 3
System drive C: has 26 GB (69%) free of 38 GB
Total RAM: 255 MB (22% free)
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 08:22:51, on 30/10/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\dlcgcoms.exe
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\Dell AIO 810\dlcgmon.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Rob\Desktop\RSIT.exe
C:\Program Files\Trend Micro\HijackThis\Rob.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,First Home Page = http://go.microsoft.com/fwlink/?LinkId=54843
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:8484
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local;<local>
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [dlcgmon.exe] "C:\Program Files\Dell AIO 810\dlcgmon.exe"
O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\Dell Fax Solutions\fm3032.exe" /s
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [DLCGCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCGtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [(Dnscache) ] "C:\Program Files\Google\bin\msdtctm.exe" /set
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: dlcg_device - - C:\WINDOWS\System32\dlcgcoms.exe
--
End of file - 4756 bytes
======Registry dump======
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]
Adobe PDF Reader Link Helper - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll [2006-10-22 62080]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"Cmaudio"=RunDll32 cmicnfg.cpl []
"dlcgmon.exe"=C:\Program Files\Dell AIO 810\dlcgmon.exe [2006-12-08 430984]
"FaxCenterServer"=C:\Program Files\Dell Fax Solutions\fm3032.exe [2006-12-08 312200]
"avast!"=C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe [2008-07-19 78008]
"DLCGCATS"=rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCGtime.dll []
"TkBellExe"=C:\Program Files\Common Files\Real\Update_OB\realsched.exe [2008-04-06 185896]
"Adobe Reader Speed Launcher"=C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe [2008-01-11 39792]
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"=C:\WINDOWS\system32\ctfmon.exe [2008-04-14 15360]
"(Dnscache) "=C:\Program Files\Google\bin\msdtctm.exe /set []
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\UploadMgr]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=145
[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{98f3c77c-4eac-11dd-a507-0012174de0e3}]
shell\AutoRun\command - F:\cdLaunch.exe

======List of files/folders created in the last 1 months======
2008-10-30 08:22:39 ----D---- C:\rsit
2008-10-29 19:50:52 ----A---- C:\rundll32.txt
2008-10-29 19:45:02 ----A---- C:\WINDOWS\resetlog.txt
2008-10-29 09:30:51 ----D---- C:\Program Files\Trend Micro
2008-10-26 10:55:10 ----D---- C:\Program Files\Spybot - Search & Destroy
2008-10-26 10:55:10 ----D---- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-10-23 21:13:47 ----HDC---- C:\WINDOWS\$NtUninstallKB958644$
2008-10-23 21:11:27 ----A---- C:\44r4354.bat
2008-10-23 21:11:03 ----A---- C:\TinyProxy.bat
2008-10-23 21:10:39 ----D---- C:\WINDOWS\system32\917671
2008-10-16 21:21:42 ----HDC---- C:\WINDOWS\$NtUninstallKB956803$
2008-10-16 21:21:36 ----HDC---- C:\WINDOWS\$NtUninstallKB956391$
2008-10-16 21:21:30 ----HDC---- C:\WINDOWS\$NtUninstallKB957095$
2008-10-16 21:20:47 ----HDC---- C:\WINDOWS\$NtUninstallKB954211$
2008-10-16 21:20:31 ----HDC---- C:\WINDOWS\$NtUninstallKB956841$
2008-10-11 10:54:23 ----HDC---- C:\WINDOWS\$NtUninstallKB951978$
2008-10-09 19:00:57 ----D---- C:\WINDOWS\Prefetch
2008-10-09 18:58:07 ----HDC---- C:\WINDOWS\$NtUninstallKB952954$
2008-10-09 18:57:56 ----HDC---- C:\WINDOWS\$NtUninstallKB952287$
2008-10-09 18:57:42 ----HDC---- C:\WINDOWS\$NtUninstallKB951748$
2008-10-09 18:57:26 ----HDC---- C:\WINDOWS\$NtUninstallKB951698$
2008-10-09 18:57:10 ----HDC---- C:\WINDOWS\$NtUninstallKB951376-v2$
2008-10-09 18:56:52 ----HDC---- C:\WINDOWS\$NtUninstallKB951066$
2008-10-09 18:56:40 ----HDC---- C:\WINDOWS\$NtUninstallKB950974$
2008-10-09 18:56:29 ----HDC---- C:\WINDOWS\$NtUninstallKB950762$
2008-10-09 18:56:16 ----HDC---- C:\WINDOWS\$NtUninstallKB946648$
2008-10-09 18:56:08 ----HDC---- C:\WINDOWS\$NtUninstallKB938464$
2008-10-09 18:50:16 ----D---- C:\WINDOWS\system32\scripting
2008-10-09 18:50:14 ----D---- C:\WINDOWS\system32\en
2008-10-09 18:50:14 ----D---- C:\WINDOWS\l2schemas
2008-10-08 19:36:16 ----N---- C:\WINDOWS\system32\wmphoto.dll
2008-10-08 19:36:10 ----N---- C:\WINDOWS\system32\wlanapi.dll
2008-10-08 19:36:07 ----N---- C:\WINDOWS\system32\windowscodecsext.dll
2008-10-08 19:36:06 ----N---- C:\WINDOWS\system32\windowscodecs.dll
2008-10-08 19:35:57 ----N---- C:\WINDOWS\system32\tspkg.dll
2008-10-08 19:35:57 ----N---- C:\WINDOWS\system32\tsgqec.dll
2008-10-08 19:35:43 ----N---- C:\WINDOWS\system32\setupn.exe
2008-10-08 19:35:38 ----N---- C:\WINDOWS\system32\rhttpaa.dll
2008-10-08 19:35:34 ----N---- C:\WINDOWS\system32\rasqec.dll
2008-10-08 19:35:32 ----N---- C:\WINDOWS\system32\qutil.dll
2008-10-08 19:35:28 ----N---- C:\WINDOWS\system32\qcliprov.dll
2008-10-08 19:35:28 ----N---- C:\WINDOWS\system32\qagentrt.dll
2008-10-08 19:35:28 ----N---- C:\WINDOWS\system32\qagent.dll
2008-10-08 19:35:26 ----N---- C:\WINDOWS\system32\photometadatahandler.dll
2008-10-08 19:35:23 ----N---- C:\WINDOWS\system32\onex.dll
2008-10-08 19:35:05 ----N---- C:\WINDOWS\system32\napstat.exe
2008-10-08 19:35:05 ----N---- C:\WINDOWS\system32\napmontr.dll
2008-10-08 19:35:05 ----N---- C:\WINDOWS\system32\napipsec.dll
2008-10-08 19:35:03 ----N---- C:\WINDOWS\system32\msxml6r.dll
2008-10-08 19:35:03 ----N---- C:\WINDOWS\system32\msxml6.dll
2008-10-08 19:34:59 ----N---- C:\WINDOWS\system32\msshavmsg.dll
2008-10-08 19:34:58 ----N---- C:\WINDOWS\system32\mssha.dll
2008-10-08 19:34:27 ----N---- C:\WINDOWS\system32\mmcperf.exe
2008-10-08 19:34:27 ----N---- C:\WINDOWS\system32\mmcfxcommon.dll
2008-10-08 19:34:26 ----N---- C:\WINDOWS\system32\mmcex.dll
2008-10-08 19:34:26 ----N---- C:\WINDOWS\system32\microsoft.managementconsole.dll
2008-10-08 19:34:13 ----N---- C:\WINDOWS\system32\l2gpstore.dll
2008-10-08 19:34:13 ----N---- C:\WINDOWS\system32\kmsvc.dll
2008-10-08 19:34:12 ----N---- C:\WINDOWS\system32\kbdpash.dll
2008-10-08 19:34:12 ----N---- C:\WINDOWS\system32\kbdnepr.dll
2008-10-08 19:34:12 ----N---- C:\WINDOWS\system32\kbdiultn.dll
2008-10-08 19:34:11 ----N---- C:\WINDOWS\system32\kbdbhc.dll
2008-10-08 19:33:53 ----N---- C:\WINDOWS\system32\eapsvc.dll
2008-10-08 19:33:53 ----N---- C:\WINDOWS\system32\eapqec.dll
2008-10-08 19:33:53 ----N---- C:\WINDOWS\system32\eappprxy.dll
2008-10-08 19:33:53 ----N---- C:\WINDOWS\system32\eapphost.dll
2008-10-08 19:33:53 ----N---- C:\WINDOWS\system32\eappgnui.dll
2008-10-08 19:33:53 ----N---- C:\WINDOWS\system32\eappcfg.dll
2008-10-08 19:33:53 ----N---- C:\WINDOWS\system32\eapp3hst.dll
2008-10-08 19:33:53 ----N---- C:\WINDOWS\system32\eapolqec.dll
2008-10-08 19:33:49 ----N---- C:\WINDOWS\system32\dot3ui.dll
2008-10-08 19:33:49 ----N---- C:\WINDOWS\system32\dot3svc.dll
2008-10-08 19:33:48 ----N---- C:\WINDOWS\system32\dot3msm.dll
2008-10-08 19:33:48 ----N---- C:\WINDOWS\system32\dot3gpclnt.dll
2008-10-08 19:33:48 ----N---- C:\WINDOWS\system32\dot3dlg.dll
2008-10-08 19:33:48 ----N---- C:\WINDOWS\system32\dot3cfg.dll
2008-10-08 19:33:48 ----N---- C:\WINDOWS\system32\dot3api.dll
2008-10-08 19:33:46 ----N---- C:\WINDOWS\system32\dimsroam.dll
2008-10-08 19:33:46 ----N---- C:\WINDOWS\system32\dimsntfy.dll
2008-10-08 19:33:45 ----N---- C:\WINDOWS\system32\dhcpqec.dll
2008-10-08 19:33:42 ----N---- C:\WINDOWS\system32\credssp.dll
2008-10-08 19:33:34 ----N---- C:\WINDOWS\system32\bitsprx4.dll
2008-10-08 19:33:34 ----N---- C:\WINDOWS\system32\azroles.dll
2008-10-08 19:33:15 ----N---- C:\WINDOWS\system32\aaclient.dll
======List of files/folders modified in the last 1 months======
2008-10-30 08:22:05 ----D---- C:\WINDOWS\Temp
2008-10-29 20:15:09 ----A---- C:\WINDOWS\SchedLgU.Txt
2008-10-29 19:59:51 ----D---- C:\WINDOWS\network diagnostic
2008-10-29 19:45:02 ----D---- C:\WINDOWS
2008-10-29 19:17:02 ----D---- C:\WINDOWS\system32\CatRoot2
2008-10-29 19:17:02 ----D---- C:\WINDOWS\system32
2008-10-29 19:17:02 ----D---- C:\WINDOWS\security
2008-10-29 09:30:51 ----RD---- C:\Program Files
2008-10-29 08:23:03 ----A---- C:\WINDOWS\OEWABLog.txt
2008-10-26 21:21:46 ----D---- C:\Program Files\Dl_cats
2008-10-26 11:28:50 ----SD---- C:\Documents and Settings\All Users\Application Data\Microsoft
2008-10-26 10:26:02 ----A---- C:\WINDOWS\system32\PerfStringBackup.INI
2008-10-23 21:13:57 ----HD---- C:\WINDOWS\inf
2008-10-23 21:13:50 ----RSHDC---- C:\WINDOWS\system32\dllcache
2008-10-23 21:13:22 ----HD---- C:\WINDOWS\$hf_mig$
2008-10-23 21:10:44 ----D---- C:\Program Files\Google
2008-10-16 21:21:44 ----D---- C:\WINDOWS\system32\drivers
2008-10-16 21:21:44 ----A---- C:\WINDOWS\imsins.BAK
2008-10-16 21:21:14 ----D---- C:\Program Files\Internet Explorer
2008-10-16 21:21:02 ----D---- C:\WINDOWS\ie7updates
2008-10-15 19:51:24 ----D---- C:\WINDOWS\system32\wbem
2008-10-15 19:51:20 ----SD---- C:\Documents and Settings\Rob\Application Data\Microsoft
2008-10-15 16:34:24 ----A---- C:\WINDOWS\system32\netapi32.dll
2008-10-09 19:00:51 ----A---- C:\WINDOWS\setuplog.txt
2008-10-09 19:00:15 ----D---- C:\WINDOWS\system32\Setup
2008-10-09 19:00:15 ----D---- C:\WINDOWS\AppPatch
2008-10-09 19:00:14 ----RSD---- C:\WINDOWS\Fonts
2008-10-09 18:59:21 ----D---- C:\WINDOWS\system32\CatRoot
2008-10-09 18:56:18 ----D---- C:\Program Files\Messenger
2008-10-09 18:51:01 ----D---- C:\WINDOWS\WinSxS
2008-10-09 18:50:52 ----D---- C:\WINDOWS\ServicePackFiles
2008-10-09 18:50:51 ----D---- C:\Program Files\Windows Media Player
2008-10-09 18:50:50 ----D---- C:\WINDOWS\Help
2008-10-09 18:50:37 ----D---- C:\WINDOWS\ime
2008-10-09 18:50:18 ----D---- C:\WINDOWS\system32\usmt
2008-10-09 18:50:18 ----D---- C:\WINDOWS\system32\en-US
2008-10-09 18:50:14 ----SHD---- C:\WINDOWS\Installer
2008-10-09 18:50:13 ----D---- C:\WINDOWS\system32\bits
2008-10-09 18:50:13 ----D---- C:\WINDOWS\peernet
2008-10-09 18:50:13 ----D---- C:\Program Files\Movie Maker
2008-10-09 18:46:07 ----D---- C:\WINDOWS\system32\Restore
2008-10-09 18:46:07 ----D---- C:\WINDOWS\system32\npp
2008-10-09 18:46:05 ----D---- C:\WINDOWS\msagent
2008-10-09 18:46:04 ----D---- C:\WINDOWS\srchasst
2008-10-09 18:46:03 ----D---- C:\Program Files\NetMeeting
2008-10-09 18:46:02 ----D---- C:\WINDOWS\system32\Com
2008-10-09 18:45:59 ----D---- C:\Program Files\Windows NT
2008-10-09 18:45:59 ----D---- C:\Program Files\Outlook Express
2008-10-09 18:45:55 ----D---- C:\Program Files\Common Files\System
2008-10-09 18:45:31 ----D---- C:\WINDOWS\system32\oobe
2008-10-09 18:45:28 ----D---- C:\WINDOWS\system
2008-10-09 18:41:36 ----D---- C:\WINDOWS\system32\ReinstallBackups
2008-10-09 18:41:10 ----HDC---- C:\WINDOWS\$NtServicePackUninstall$
2008-10-09 18:34:45 ----D---- C:\WINDOWS\EHome
2008-10-07 19:51:31 ----D---- C:\WINDOWS\Debug
2008-10-07 19:19:40 ----A---- C:\WINDOWS\system32\MRT.exe
2008-10-03 17:41:15 ----A---- C:\WINDOWS\system32\ieframe.dll
======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======
R1 Aavmker4;avast! Asynchronous Virus Monitor; C:\WINDOWS\system32\drivers\Aavmker4.sys [2008-07-19 26944]
R1 AmdK7;AMD K7 Processor Driver; C:\WINDOWS\System32\DRIVERS\amdk7.sys [2008-04-13 37760]
R1 aswSP;avast! Self Protection; C:\WINDOWS\system32\drivers\aswSP.sys [2008-07-19 78416]
R1 aswTdi;avast! Network Shield Support; C:\WINDOWS\system32\drivers\aswTdi.sys [2008-07-19 42912]
R2 aswFsBlk;aswFsBlk; C:\WINDOWS\system32\DRIVERS\aswFsBlk.sys [2008-07-19 20560]
R2 aswMon2;avast! Standard Shield Support; C:\WINDOWS\system32\drivers\aswMon2.sys [2008-07-19 94416]
R3 AN983;ADMtek AN983/AN985/ADM951X 10/100Mbps Fast Ethernet Adapter; C:\WINDOWS\System32\DRIVERS\AN983.sys [2002-08-28 36224]
R3 aswRdr;aswRdr; C:\WINDOWS\system32\drivers\aswRdr.sys [2008-07-19 23152]
R3 cmuda;C-Media WDM Audio Interface; C:\WINDOWS\system32\drivers\cmuda.sys [2003-05-01 743367]
R3 ms_mpu401;Microsoft MPU-401 MIDI UART Driver; C:\WINDOWS\system32\drivers\msmpu401.sys [2001-08-17 2944]
R3 nv;nv; C:\WINDOWS\System32\DRIVERS\nv4_mini.sys [2004-08-03 1897408]
R3 usbehci;Microsoft USB 2.0 Enhanced Host Controller Miniport Driver; C:\WINDOWS\System32\DRIVERS\usbehci.sys [2008-04-13 30208]
R3 usbhub;USB2 Enabled Hub; C:\WINDOWS\System32\DRIVERS\usbhub.sys [2008-04-13 59520]
R3 usbscan;USB Scanner Driver; C:\WINDOWS\System32\DRIVERS\usbscan.sys [2008-04-13 15104]
R3 USBSTOR;USB Mass Storage Driver; C:\WINDOWS\System32\DRIVERS\USBSTOR.SYS [2008-04-13 26368]
R3 usbuhci;Microsoft USB Universal Host Controller Miniport Driver; C:\WINDOWS\System32\DRIVERS\usbuhci.sys [2008-04-13 20608]
R3 vulfnths;VIA USB Host Controller Lower Filter; C:\WINDOWS\System32\Drivers\vulfnth.sys [2002-10-24 6912]
R3 vulfntrs;VIA USB Roothub Lower Filter; C:\WINDOWS\System32\Drivers\vulfntr.sys [2003-05-24 11392]
S3 HidUsb;Microsoft HID Class Driver; C:\WINDOWS\System32\DRIVERS\hidusb.sys [2008-04-13 10368]
S3 usbccgp;Microsoft USB Generic Parent Driver; C:\WINDOWS\System32\DRIVERS\usbccgp.sys [2008-04-13 32128]
S3 usbprint;Microsoft USB PRINTER Class; C:\WINDOWS\System32\DRIVERS\usbprint.sys [2008-04-13 25856]
S4 IntelIde;IntelIde; C:\WINDOWS\system32\drivers\IntelIde.sys []
======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======
R2 aswUpdSv;avast! iAVS4 Control Service; C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe [2008-07-19 16056]
R2 avast! Antivirus;avast! Antivirus; C:\Program Files\Alwil Software\Avast4\ashServ.exe [2008-07-19 147640]
R2 dlcg_device;dlcg_device; C:\WINDOWS\System32\dlcgcoms.exe [2006-12-08 537480]
R3 avast! Mail Scanner;avast! Mail Scanner; C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe [2008-07-19 250040]
R3 avast! Web Scanner;avast! Web Scanner; C:\Program Files\Alwil Software\Avast4\ashWebSv.exe [2008-07-23 348344]
S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2003-07-28 89136]

EOF

And the info one:

info.txt logfile of random's system information tool 1.04 2008-10-30 08:22:55
======Uninstall list======
-->C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
-->rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
ABBYY FineReader 6.0 Sprint-->MsiExec.exe /X{ACF60000-22B9-4CE9-98D6-2CCF359BAC07}
Adobe Acrobat 5.0-->C:\WINDOWS\ISUNINST.EXE -f"C:\Program Files\Common Files\Adobe\Acrobat 5.0\NT\Uninst.isu" -c"C:\Program Files\Common Files\Adobe\Acrobat 5.0\NT\Uninst.dll"
Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742)-->MsiExec.exe /X{6846389C-BAC0-4374-808E-B120F86AF5D7}
Adobe Flash Player 10 ActiveX-->C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Reader 8.1.2-->MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A81200000003}
avast! Antivirus-->C:\Program Files\Alwil Software\Avast4\aswRunDll.exe "C:\Program Files\Alwil Software\Avast4\Setup\setiface.dll",RunSetup
Canon CanoScan Toolbox 4.9-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{CA9BCD4D-B782-4637-8F1F-F9A328D3C244}\setup.exe" -l0x9 anything
Canon ScanGear Starter-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{18A5DFF2-8A95-49F3-873F-743CB5549F3D}\SETUP.EXE" -l0x9 anything
C-Media 3D Audio-->C:\WINDOWS\CMIUnInstall.exe
Dell AIO 810-->C:\Program Files\Dell AIO 810\Install\x86\Uninst.exe
Dell PC Fax-->C:\Program Files\Dell Fax Solutions\Install\x86\Uninst.exe /R:faxunst
HijackThis 2.0.2-->"C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
Hotfix for Windows Internet Explorer 7 (KB947864)-->"C:\WINDOWS\ie7updates\KB947864-IE7\spuninst\spuninst.exe"
Hotfix for Windows XP (KB952287)-->"C:\WINDOWS\$NtUninstallKB952287$\spuninst\spuninst.exe"
IrfanView (remove only)-->C:\Program Files\IrfanView\iv_uninstall.exe
Microsoft Internationalized Domain Names Mitigation APIs-->"C:\WINDOWS\$NtServicePackUninstallIDNMitigationAPIs$\spuninst\spuninst.exe"
Microsoft National Language Support Downlevel APIs-->"C:\WINDOWS\$NtServicePackUninstallNLSDownlevelMapping$\spuninst\spuninst.exe"
Microsoft Office Professional Edition 2003-->MsiExec.exe /I{90110409-6000-11D3-8CFE-0150048383C9}
MSXML 4.0 SP2 (KB936181)-->MsiExec.exe /I{C04E32E0-0416-434D-AFB9-6969D703A9EF}
RealPlayer-->C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
Security Update for Windows Internet Explorer 7 (KB938127)-->"C:\WINDOWS\ie7updates\KB938127-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB942615)-->"C:\WINDOWS\ie7updates\KB942615-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB944533)-->"C:\WINDOWS\ie7updates\KB944533-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB950759)-->"C:\WINDOWS\ie7updates\KB950759-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB953838)-->"C:\WINDOWS\ie7updates\KB953838-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB956390)-->"C:\WINDOWS\ie7updates\KB956390-IE7\spuninst\spuninst.exe"
Security Update for Windows XP (KB938464)-->"C:\WINDOWS\$NtUninstallKB938464$\spuninst\spuninst.exe"
Security Update for Windows XP (KB941569)-->"C:\WINDOWS\$NtUninstallKB941569$\spuninst\spuninst.exe"
Security Update for Windows XP (KB946648)-->"C:\WINDOWS\$NtUninstallKB946648$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950760)-->"C:\WINDOWS\$NtUninstallKB950760$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950762)-->"C:\WINDOWS\$NtUninstallKB950762$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950974)-->"C:\WINDOWS\$NtUninstallKB950974$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951066)-->"C:\WINDOWS\$NtUninstallKB951066$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951376-v2)-->"C:\WINDOWS\$NtUninstallKB951376-v2$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951698)-->"C:\WINDOWS\$NtUninstallKB951698$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951748)-->"C:\WINDOWS\$NtUninstallKB951748$\spuninst\spuninst.exe"
Security Update for Windows XP (KB952954)-->"C:\WINDOWS\$NtUninstallKB952954$\spuninst\spuninst.exe"
Security Update for Windows XP (KB953839)-->"C:\WINDOWS\$NtUninstallKB953839$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954211)-->"C:\WINDOWS\$NtUninstallKB954211$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956391)-->"C:\WINDOWS\$NtUninstallKB956391$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956803)-->"C:\WINDOWS\$NtUninstallKB956803$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956841)-->"C:\WINDOWS\$NtUninstallKB956841$\spuninst\spuninst.exe"
Security Update for Windows XP (KB957095)-->"C:\WINDOWS\$NtUninstallKB957095$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958644)-->"C:\WINDOWS\$NtUninstallKB958644$\spuninst\spuninst.exe"
Update for Windows XP (KB951072-v2)-->"C:\WINDOWS\$NtUninstallKB951072-v2$\spuninst\spuninst.exe"
Update for Windows XP (KB951978)-->"C:\WINDOWS\$NtUninstallKB951978$\spuninst\spuninst.exe"
Windows XP Service Pack 3-->"C:\WINDOWS\$NtServicePackUninstall$\spuninst\spuninst.exe"
======Security center information======
AV: avast! antivirus 4.8.1229 [VPS 081029-0]
======Environment variables======
"ComSpec"=%SystemRoot%\system32\cmd.exe
"Path"=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem
"windir"=%SystemRoot%
"OS"=Windows_NT
"PROCESSOR_ARCHITECTURE"=x86
"PROCESSOR_LEVEL"=6
"PROCESSOR_IDENTIFIER"=x86 Family 6 Model 8 Stepping 1, AuthenticAMD
"PROCESSOR_REVISION"=0801
"NUMBER_OF_PROCESSORS"=1
"PATHEXT"=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
"TEMP"=%SystemRoot%\TEMP
"TMP"=%SystemRoot%\TEMP
"FP_NO_HOST_CHECK"=NO

EOF

Blondie01 · October 2008

When I run the GMER scan it runs for about a minute and then the computer suddenly shuts down and restarts.

I did it twice just to make sure!

Katana · October 2008

Information

GMER is probably having trouble with the low RAM, don't worry about it

Step 1

Submit a File For Analysis
We need to have the files below Scanned by Uploading them/it to Virus Total

Please visit Virustotal
Copy/paste the the following file path into the window
C:\Program Files\Google\bin\msdtctm.exe
Click Submit/Send File
Please post back, to let me know the results.

Please do the same for the following file
C:\rundll32.txt

If Virustotal is too busy please try Jotti

Step 2

Fix With HJT

Close all other windows and then start HiJack This
Click Do A System Scan Only
When it has finished scanning put a check next to the following lines IF still present

O4 - HKCU\..\Run: [(Dnscache) ] "C:\Program Files\Google\bin\msdtctm.exe" /set

- Close ALL open windows (especially Internet Explorer!)-
Now click Fix checked
Click yes to any prompts
Close HijackThis

Step 3

Download ComboFix from one of these locations:

Link 1
Link 2
Link 3

* IMPORTANT !!! Save ComboFix.exe to your Desktop

Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
See HERE for help
Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

Step 4

Kaspersky Online Scanner .
Your Antivirus and/or Antispyware may give a warning during the scan. This is perfectly normal
NOTE:- This scan is best done from IE (Internet Explorer)
NOTE:- Vista users should start IE by Start(Vista Orb) >> Internet Explorer >> Right-Click Run As Admin
Go Here http://www.kaspersky.com/kos/eng/partner/default/kavwebscan.html

Read the Requirements and limitations before you click Accept.
Once the database has downloaded, click My Computer in the left pane
Now go and put the kettle on !
When the scan has completed, click Save Report As...
Enter a name for the file in the Filename: text box and then click the down arrow to the right of Save as type: and select text file (*.txt)
Click Save - by default the file will be saved to your Desktop, but you can change this if you wish.

**Note**

To optimize scanning time and produce a more sensible report for review:

Close any open programs.
Turn off the real-time scanner of all antivirus or antispyware programs while performing the online scan.

Note for Internet Explorer 7 users: If at any time you have trouble viewing the accept button of the license, click on the Zoom tool located at the bottom right of the IE window and set the zoom to 75%. Once the license is accepted, reset to 100%.

Step 5

Logs/Information to Post in Reply
Please post the following logs/Information in your reply

Virus Total Results
ComboFix Log
Kaspersky Log
How are things running now ?

Blondie01 · October 2008

Thanks again.

I can't do the virustotal bit as I can't connect to the internet on the PC with the problem. I've had to download all the other bits onto a flash drive and load them on to run that way.

Should I go on to Steps 2 and 3 or hang on?

Blondie01 · October 2008

Sorry, am being stupid!

I can still get on line on that computer logged on as me - will it be ok run from that side or will that not tell you what you need to know?

Katana · October 2008

You can do the Virus Total scan and the Kaspersky scan from your profile, but Combofix is best run from the infected profile

Blondie01 · October 2008

Ok, Step 1: the first pathway isn't there so it won't upload to scan. If I browse I get down to Google/bin and then the bin folder is empty.

The .txt file won't upload and Jotti said it is likely Malware is preventing it from being uploaded.

Katana · October 2008

OK, continue to step 2

Blondie01 · October 2008

Thanks, am in the middle of the combofix bit!

Blondie01 · October 2008

here's the combofix log.....now off to run the 4th thing!

ComboFix 08-10-30.06 - Rob 2008-10-30 16:04:30.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.83 [GMT 0:00]
Running from: C:\Documents and Settings\Rob\Desktop\ComboFix.exe
* Created a new restore point
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
C:\WINDOWS\fmark2.dat
F:\autorun.inf
.
((((((((((((((((((((((((( Files Created from 2008-09-28 to 2008-10-30 )))))))))))))))))))))))))))))))
.
2008-10-30 08:31 . 2008-10-30 08:35 250 --a

C:\WINDOWS\gmer.ini
2008-10-30 08:28 . 2008-10-30 08:32 <DIR> d

C:\Program Files\GMER
2008-10-30 08:22 . 2008-10-30 08:22 <DIR> d

C:\rsit
2008-10-29 09:30 . 2008-10-29 09:30 <DIR> d

C:\Program Files\Trend Micro
2008-10-26 10:55 . 2008-10-27 08:34 <DIR> d

C:\Program Files\Spybot - Search & Destroy
2008-10-26 10:55 . 2008-10-27 08:34 <DIR> d

C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-10-23 21:12 . 2008-10-23 21:12 1,432 ---h

C:\WINDOWS\f49f4d98.dat
2008-10-23 21:11 . 2008-10-23 21:11 184 --a

C:\44r4354.bat
2008-10-23 21:11 . 2008-10-23 21:11 160 --a

C:\TinyProxy.bat
2008-10-23 21:10 . 2008-10-23 21:11 <DIR> d

C:\WINDOWS\system32\917671
2008-10-23 21:10 . 2008-10-23 21:10 1 ---h

C:\WINDOWS\f49f4daa.dat
2008-10-23 21:10 . 2008-10-23 21:10 1 --a

C:\WINDOWS\bemark2.dat
2008-10-23 18:35 . 2008-10-15 16:34 337,408

c--- C:\WINDOWS\system32\dllcache\netapi32.dll
2008-10-16 19:08 . 2008-09-08 10:41 333,824

c--- C:\WINDOWS\system32\dllcache\srv.sys
2008-10-16 19:07 . 2008-09-15 12:12 1,846,400

c--- C:\WINDOWS\system32\dllcache\win32k.sys
2008-10-16 19:06 . 2008-08-14 10:11 2,189,184

c--- C:\WINDOWS\system32\dllcache\ntoskrnl.exe
2008-10-16 19:06 . 2008-08-14 10:09 2,145,280

c--- C:\WINDOWS\system32\dllcache\ntkrnlmp.exe
2008-10-16 19:06 . 2008-08-14 09:33 2,066,048

c--- C:\WINDOWS\system32\dllcache\ntkrnlpa.exe
2008-10-16 19:06 . 2008-08-14 09:33 2,023,936

c--- C:\WINDOWS\system32\dllcache\ntkrpamp.exe
2008-10-09 18:50 . 2008-10-09 18:50 <DIR> d

C:\WINDOWS\system32\scripting
2008-10-09 18:50 . 2008-10-09 18:50 <DIR> d

C:\WINDOWS\system32\en
2008-10-09 18:50 . 2008-10-09 18:50 <DIR> d

C:\WINDOWS\l2schemas
2008-10-08 19:35 . 2008-04-14 00:12 1,306,624

C:\WINDOWS\system32\msxml6.dll
2008-10-08 19:34 . 2008-04-14 00:10 844,314

c--- C:\WINDOWS\system32\dllcache\msdxm.ocx
2008-10-08 19:33 . 2008-04-14 00:12 695,808

c--- C:\WINDOWS\system32\dllcache\drmv2clt.dll
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-10-26 21:21

d

w C:\Program Files\Dl_cats
2008-10-23 21:10

d

w C:\Program Files\Google
2008-09-15 12:12 1,846,400 ----a-w C:\WINDOWS\system32\win32k.sys
2008-09-08 10:41 333,824 ----a-w C:\WINDOWS\system32\drivers\srv.sys
2008-08-26 07:24 826,368 ----a-w C:\WINDOWS\system32\wininet.dll
2008-08-14 10:11 2,189,184 ----a-w C:\WINDOWS\system32\ntoskrnl.exe
2008-08-14 09:33 2,066,048 ----a-w C:\WINDOWS\system32\ntkrnlpa.exe
2008-07-18 21:10 94,920 ----a-w C:\WINDOWS\system32\cdm.dll
2008-07-18 21:10 53,448 ----a-w C:\WINDOWS\system32\wuauclt.exe
2008-07-18 21:10 45,768 ----a-w C:\WINDOWS\system32\wups2.dll
2008-07-18 21:10 36,552 ----a-w C:\WINDOWS\system32\wups.dll
2008-07-18 21:09 563,912 ----a-w C:\WINDOWS\system32\wuapi.dll
2008-07-18 21:09 325,832 ----a-w C:\WINDOWS\system32\wucltui.dll
2008-07-18 21:09 205,000 ----a-w C:\WINDOWS\system32\wuweb.dll
2008-07-18 21:09 1,811,656 ----a-w C:\WINDOWS\system32\wuaueng.dll
2008-07-07 20:26 253,952 ----a-w C:\WINDOWS\system32\es.dll
2001-11-23 04:08 712,704 ----a-w C:\WINDOWS\inf\OTHER\AUDIO3D.DLL
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="C:\WINDOWS\system32\ctfmon.exe" [2008-04-14 15360]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"dlcgmon.exe"="C:\Program Files\Dell AIO 810\dlcgmon.exe" [2006-12-08 430984]
"FaxCenterServer"="C:\Program Files\Dell Fax Solutions\fm3032.exe" [2006-12-08 312200]
"avast!"="C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe" [2008-07-19 78008]
"DLCGCATS"="C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCGtime.dll" [2006-10-20 73728]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [2008-04-06 185896]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 39792]
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="C:\WINDOWS\System32\CTFMON.EXE" [2008-04-14 15360]
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"80:TCP"= 80:TCP:HTTP Port
"443:TCP"= 443:TCP:HTTPS Port
R1 aswSP;avast! Self Protection;C:\WINDOWS\system32\drivers\aswSP.sys [2008-07-19 78416]
R2 aswFsBlk;aswFsBlk;C:\WINDOWS\system32\DRIVERS\aswFsBlk.sys [2008-07-19 20560]
R3 AN983;ADMtek AN983/AN985/ADM951X 10/100Mbps Fast Ethernet Adapter;C:\WINDOWS\system32\DRIVERS\AN983.sys [2002-08-28 36224]
*Newly Created Service* - PROCEXP90
.
- - - - ORPHANS REMOVED - - - -
HKLM-Run-Cmaudio - cmicnfg.cpl

.

Supplementary Scan

.
R1 -: HKCU-Internet Settings,ProxyServer = http=127.0.0.1:8484
R1 -: HKCU-Internet Settings,ProxyOverride = *.local;<local>
.
**************************************************************************
catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-10-30 16:05:56
Windows 5.1.2600 Service Pack 3 NTFS
scanning hidden processes ...
scanning hidden autostart entries ...
HKLM\Software\Microsoft\Windows\CurrentVersion\Run
DLCGCATS = rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCGtime.dll,_RunDLLEntry@16???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????
scanning hidden files ...
scan completed successfully
hidden files: 0
**************************************************************************
.
Completion time: 2008-10-30 16:07:37
ComboFix-quarantined-files.txt 2008-10-30 16:07:34
Pre-Run: 27,466,317,824 bytes free
Post-Run: 27,673,886,720 bytes free
WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
C:\CMDCONS\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /fastdetect /NoExecute=OptIn
116 --- E O F --- 2008-10-23 21:13:58

Blondie01 · October 2008

Sorry that took so long!

Scan was all clean!

KASPERSKY ONLINE SCANNER 7 REPORT
Thursday, October 30, 2008
Operating System: Microsoft Windows XP Home Edition Service Pack 3 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Thursday, October 30, 2008 15:03:49
Records in database: 1361455

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes
Scan area - My Computer:
A:\
C:\
D:\
E:\
Scan statistics:
Files scanned: 29726
Threat name: 0
Infected objects: 0
Suspicious objects: 0
Duration of the scan: 01:02:20
No malware has been detected. The scan area is clean.
The selected area was scanned.

Katana · October 2008

Blondie01 wrote:

Sorry that took so long!

It's not your fault

Step 1

Custom CFScript

Please open Notepad (Start -> Run -> type notepad in the Open field -> OK) and copy and paste the text present inside the code box below:

DirLook::
C:\WINDOWS\system32\917671
File::
C:\Program Files\Google\bin\msdtctm.exe
C:\WINDOWS\f49f4d98.dat
C:\44r4354.bat
C:\TinyProxy.bat
C:\WINDOWS\f49f4daa.dat
C:\WINDOWS\bemark2.dat

Save this as CFScript.txt and place it on your desktop.
Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
When finished, it will produce a log for you. Copy and paste the contents of the log in your next reply.

CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.
Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.

A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix on your own. This tool is not a toy and not for everyday use.
ComboFix SHOULD NOT be used unless requested by a forum helper

Step 2

Malwarebytes' Anti-Malware

Please download Malwarebytes' Anti-Malware to your desktop.

Double-click mbam-setup.exe and follow the prompts to install the program.
At the end, be sure a checkmark is placed next to
- Update Malwarebytes' Anti-Malware
- and Launch Malwarebytes' Anti-Malware
then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select Perform full scan, then click Scan.
When the scan is complete, click OK, then Show Results to view the results.
Be sure that everything is checked, and click Remove Selected.
When completed, a log will open in Notepad. please copy and paste the log into your next reply
- If you accidently close it, the log file is saved here and will be named like this:
- C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Step 3

Installed Programs

Please could you give me a list of the programs that are installed.

Start HijackThis
Click on the Misc Tools button
Click on the Open Uninstall Manager button.

You will see a list with the programs installed in your computer.
Click on save list button and specify where you would like to save this file.
When you press Save button a notepad will open with the contents of that file.
Simply copy and paste the contents of that notepad into your next post.

Step 4

Logs/Information to Post in Reply
Please post the following logs/Information in your reply

ComboFIx Log
MBAM Log
Installed Programs List
A Fresh HJT Log
How are things running now ?

Blondie01 · October 2008

Ok,

Combofix log:

ComboFix 08-10-30.06 - Rob 2008-10-30 19:38:03.2 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.44.1033.18.89 [GMT 0:00]
Running from: C:\Documents and Settings\Rob\Desktop\ComboFix.exe
Command switches used :: C:\Documents and Settings\Rob\Desktop\CFScript.txt
* Created a new restore point
FILE ::
C:\44r4354.bat
C:\TinyProxy.bat
C:\WINDOWS\bemark2.dat
C:\WINDOWS\f49f4d98.dat
C:\WINDOWS\f49f4daa.dat
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
C:\44r4354.bat
C:\TinyProxy.bat
C:\WINDOWS\bemark2.dat
C:\WINDOWS\f49f4d98.dat
C:\WINDOWS\f49f4daa.dat
.
((((((((((((((((((((((((( Files Created from 2008-09-28 to 2008-10-30 )))))))))))))))))))))))))))))))
.
2008-10-30 16:22 . 2008-10-30 16:22 <DIR> d

C:\WINDOWS\Sun
2008-10-30 16:22 . 2008-10-30 16:22 1,744 --a

C:\WINDOWS\system32\d3d9caps.dat
2008-10-30 16:21 . 2008-10-30 16:21 <DIR> d

C:\Program Files\Java
2008-10-30 16:21 . 2008-10-30 16:21 410,976 --a

C:\WINDOWS\system32\deploytk.dll
2008-10-30 16:21 . 2008-10-30 16:21 73,728 --a

C:\WINDOWS\system32\javacpl.cpl
2008-10-30 08:31 . 2008-10-30 08:35 250 --a

C:\WINDOWS\gmer.ini
2008-10-30 08:28 . 2008-10-30 08:32 <DIR> d

C:\Program Files\GMER
2008-10-30 08:22 . 2008-10-30 08:22 <DIR> d

C:\rsit
2008-10-29 09:30 . 2008-10-29 09:30 <DIR> d

C:\Program Files\Trend Micro
2008-10-26 10:55 . 2008-10-27 08:34 <DIR> d

C:\Program Files\Spybot - Search & Destroy
2008-10-26 10:55 . 2008-10-27 08:34 <DIR> d

C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-10-23 21:10 . 2008-10-23 21:11 <DIR> d

C:\WINDOWS\system32\917671
2008-10-23 18:35 . 2008-10-15 16:34 337,408