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Never seen this before-any suggestions?

Unknown
edited December 2008 in Spyware & Virus Removal
Hi all,

for the past couple of days I have the following problem: a lot of my accounts (hotmail, gmail, rapidshare, etc) have had their password changed without me doing anything.

As a result I cannot log in to my email accounts and I am really worried about the rest of my accounts (which dont seem to have been compromised so far, but who knows).

In your opinio, what happened and what are the steps i should take to fix this in the most efficient way?

thanks in advance for the help.

Comments

  • DeFe
    edited December 2008
    Hello and welcome to the forums

    My name is DeFe and I will be helping you to remove any infection(s) that you may have.

    Please observe these rules while we work:

    1. Please Read All Instructions Carefully
    2. If you don''t understand something, stop and ask! Don''t keep going on.
    3. Please do not run any other tools or scans whilst I am helping you
    4. Please continue to respond until I give you the \"All Clear\"
    (Just because you can''t see a problem doesn''t mean it isn''t there)

    If you can do those few things, everything should go smoothly

    Please read this
    http://icrontic.com/forum/showthread.php?t=43902
  • DeFe
    edited December 2008
    what happened and what are the steps i should take to fix this in the most efficient way?
    Well you maybe have backdoor bot or other trojan which steals your accounts names and passwords.
  • txenakis
    edited December 2008
    If that is the case, what is a sure-fire way to get rid of it and make sure it never comes back again?
  • DeFe
    edited December 2008
    Hi

    Well we can get rid of it very easy if you follow correctly my instructions and install latests updates including Anti-virus and firewall + other malware protection.

    Before we can begin cleaning progress i need Hijackthis log to see what infections you maybe have and make proper instruction.


    Step 1 - Downloading HijackThis and creating a log!

    Download HJTInstall.exe to your Desktop.
    • Doubleclick HJTInstall.exe to install it.
    • By default it will install to C:\Program Files\Trend Micro\HijackThis .
    • Click on Install.
    • It will create a HijackThis icon on the desktop.
    • Once installed, it will launch Hijackthis.
    • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
    • Save the log to a convenient location as you'll need to post it soon.
    • Don't use the Analyse This button, its findings are dangerous if misinterpreted.
    • Don't have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.
    =====
  • TroganTrogan London, UK
    edited December 2008
    This topic is now closed due to inactivity. If you wish to reopen your topic, please send a Private Message (PM) to Trogan with a link to your thread.

    If it has been 7 days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, this topic will not be reopened. If you still require help, please start a new topic and include a fresh HijackThis log and a link to this thread in your new topic.

    If you are not the user who started this thread, you must start your own Thread instead (grin)
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