Help with Kid's Computer

chipatkinson · December 2008

Not sure what the problem is here. When I try to access some sites like yahoo email on my kid's computer I get the "internet explorer cannot display this webpage" error. Other sites like google can be accessed with no problem.

I ran virus and spyware scans but they came up clean.

I posted a HJT log below. Would you please review it and tell me if I need to correct any entries or perhaps you can suggest a fix.

Thanks!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:36:38 PM, on 12/5/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\Program Files\Webroot\Spy Sweeper\WRConsumerService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\folding\FAH502-Console.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Cisco Systems\Secure Desktop\Storage.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINDOWS\system32\wscntfy.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\MEDIC\bin\sprtcmd.exe
C:\Program Files\Acronis\TrueImage\TrueImageMonitor.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\Nero\data\Xtras\mssysmgr.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\iTunes\iTunes.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\folding\FahCore_78.exe
C:\Program Files\Sony Ericsson\Sony Ericsson PC Suite\SEPCSuite.exe
C:\Program Files\Java\jre1.6.0_07\bin\jucheck.exe
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.myspace.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://yahoo.sbc.com/dsl
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://rd.yahoo.com/customize/sbcydsl/defaults/su/*http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://rd.yahoo.com/customize/sbcydsl/defaults/sb/*http://www.yahoo.com/search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://rd.yahoo.com/customize/sbcydsl/defaults/sp/*http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://rd.yahoo.com/customize/sbcydsl/defaults/su/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Yahoo!
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 168.94.74.68:8080
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Common\Companion\Installs\cpn0\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Common\Companion\Installs\cpn0\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Common\Companion\Installs\cpn0\yt.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] "C:\PROGRA~1\SYMANT~1\VPTray.exe"
O4 - HKLM\..\Run: [MEDIC] "C:\Program Files\MEDIC\bin\sprtcmd.exe" /P MEDIC
O4 - HKLM\..\Run: [NeroFilterCheck] "C:\WINDOWS\system32\NeroCheck.exe"
O4 - HKLM\..\Run: [TrueImageMonitor.exe] "C:\Program Files\Acronis\TrueImage\TrueImageMonitor.exe"
O4 - HKLM\..\Run: [Acronis Scheduler2 Service] "C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [UserFaultCheck] "C:\WINDOWS\system32\dumprep.exe" 0 -u
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] "C:\WINDOWS\system32\dumprep.exe" 0 -k
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray
O4 - HKCU\..\Run: [ctfmon.exe] "C:\WINDOWS\system32\ctfmon.exe"
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] "C:\PROGRA~1\Nero\data\Xtras\mssysmgr.exe"
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_8 -reboot 1
O4 - HKCU\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Sony Ericsson PC Suite\SEPCSuite.exe" /systray /nologon
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: Yahoo! Canasta - http://download2.games.yahoo.com/games/clients/y/yt2_x.cab
O16 - DPF: Yahoo! Spades - http://download2.games.yahoo.com/games/clients/y/st3_x.cab
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://supportcenter.rr.com/sdccommon/download/tgctlcm.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmart.com/WalmartActivia.cab
O16 - DPF: {639658F3-B141-4D6B-B936-226F75A5EAC3} (CPlayFirstDinerDash2Control Object) - http://www.shockwave.com/content/dinerdash2/sis/DinerDash2.1.0.0.67.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?978394753296
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://dl8-cdn-01.sun.com/s/ESD44/JSCDL/jdk/6u7/jinstall-6u7-windows-i586-jc.cab?e=1222451974064&h=3cb26dcda6e0fe92fe8da7c09b885a0f/&filename=jinstall-6u7-windows-i586-jc.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {BAE1D8DF-0B35-47E3-A1E7-EEB3FF2ECD19} (CPlayFirstddfotgControl Object) - http://www.shockwave.com/content/dinerdashfloonthego/sis/ddfotg.1.0.0.33.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.shockwave.com/content/insaniquarium/sis/popcaploader_v10.cab
O16 - DPF: {E7D2588A-7FB5-47DC-8830-832605661009} (Live Collaboration) - https://livewc02.custhelp.com/7560-b440h-turbotax__promote/rnl/java/RntX.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: [email]FAH@C:+folding+FAH502-Console.exe[/email] - Stanford University - C:\folding\FAH502-Console.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Cisco Systems Secure Desktop (TwingoStorageService) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\Secure Desktop\Storage.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. (www.webroot.com) - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
O23 - Service: Webroot Client Service (WRConsumerService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRConsumerService.exe

--
End of file - 12793 bytes

Carolyn · December 2008

Hello and Welcome to the forums!

My name is Carolyn and I'll be glad to help you with your computer problems. HijackThis logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that it happens.

Please do not run any other tool untill instructed to do so!
Please reply to this thread, do not start another!
Please tell me about any problems that have occurred during the fix.
Please tell me of any other symptoms you may be having as these can help also.
Please try as much as possible not to run anything while executing a fix.

If you follow these instructions, everything should go smoothly.

Please download Malwarebytes' Anti-Malware and save it to a convenient location.

Double click on mbam-setup.exe to install it.
Before clicking the Finish button, make sure that these 2 boxes are checked (ticked):
Update Malwarebytes' Anti-Malware
Launch Malwarebytes' Anti-Malware

[*]Malwarebytes' Anti-Malware will now check for updates. If your firewall prompts, please allow it. If you can't update it, select the Update tab. Under Update Mirror, select one of the websites and click on Check for Updates.
[*]Select the Scanner tab. Click on Perform full scan, then click on Scan.
[*]Leave the default options as it is and click on Start Scan.
[*]When done, you will be prompted. Click OK, then click on Show Results.
[*]Checked (ticked) all items and click on Remove Selected.
[*]After it has removed the items, Notepad will open. Please post this log in your next reply. You can also find the log in the Logs tab. The bottom most log is the latest.

Next,

Download random's system information tool (RSIT) by random/random from here and save it to your desktop.
Double click on RSIT.exe to run RSIT.
Click Continue at the disclaimer screen.
Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)

Please post the following:

The Malwarebyte's Anti-Malware log
The contents of log.txt
The contents of info.txt

chipatkinson · December 2008

Thanks for your help Carolyn! I followed your instructions and have posted the three requested logs in separate posts because they exceeded the post length limit.

info.txt logfile of random's system information tool 1.04 2008-12-06 10:35:02

======Uninstall list======

-->C:\Program Files\Ahead\nero\uninstall\UNNERO.exe /UNINSTALL
-->C:\WINDOWS\UNNMP.exe /UNINSTALL
-->rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
Acronis*True*Image-->MsiExec.exe /X{CA83357B-931E-44DC-AD43-9996FEEB8116}
Ad-Aware-->MsiExec.exe /I{DED53B0B-B67C-4244-AE6A-D6FD3C28D1EF}
Adobe Flash Player ActiveX-->C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe
Adobe InDesign 1.5-->C:\WINDOWS\ISUNINST.EXE -f"C:\Program Files\Adobe\InDesign 1.5\Uninst.isu" -c"C:\Program Files\Adobe\InDesign 1.5\Uninst.dll"
Adobe Photoshop 6.0-->C:\WINDOWS\ISUNINST.EXE -f"C:\Program Files\Adobe\Photoshop 6.0\Uninst.isu" -c"C:\Program Files\Adobe\Photoshop 6.0\Uninst.dll"
Adobe Reader 7.0.8-->MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A70500000002}
Adobe SVG Viewer-->C:\WINDOWS\IsUninst.exe -f"C:\WINDOWS\System32\Adobe\SVG Viewer\Uninst.isu"
AOL Instant Messenger-->C:\Program Files\AIM\uninstll.exe -LOG= C:\Program Files\AIM\install.log -OEM=
AOL Uninstaller (Choose which Products to Remove)-->C:\Program Files\Common Files\AOL\uninstaller.exe
Apple Mobile Device Support-->MsiExec.exe /I{B5C209B1-8DDB-4642-A573-375B951514CB}
Apple Software Update-->MsiExec.exe /I{B74F042E-E1B9-4A5B-8D46-387BB172F0A4}
Avanquest update-->C:\Program Files\InstallShield Installation Information\{76E41F43-59D2-4F30-BA42-9A762EE1E8DE}\setup.exe -runfromtemp -l0x0009 -removeonly
CardRd81-->MsiExec.exe /I{54C8FE84-89C4-40E8-976C-439EB0729BD6}
CCScore-->MsiExec.exe /I{B4B44FE7-41FF-4DAD-8C0A-E406DDA72992}
Cisco Secure Desktop-->C:\Program Files\Cisco Systems\Secure Desktop\Uninstall.exe
CR2-->MsiExec.exe /I{432C3720-37BF-4BD7-8E49-F38E090246D0}
ESSBrwr-->MsiExec.exe /I{643EAE81-920C-4931-9F0B-4B343B225CA6}
ESSCDBK-->MsiExec.exe /I{AE1FA02D-E6A4-4EA0-8E58-6483CAC016DD}
ESScore-->MsiExec.exe /I{9D8FEE90-0377-49A9-AEFB-525BDE549BA4}
ESSCT-->MsiExec.exe /I{8BB4B58A-A402-4DE8-8FCD-287E60B88DD8}
ESSEMAIL-->MsiExec.exe /I{FEDE2483-87B7-44C1-A5BB-D75AEB8B6340}
ESSgui-->MsiExec.exe /I{91517631-A9F3-4B7C-B482-43E0068FD55A}
ESShelp-->MsiExec.exe /I{87843A41-7808-4F2E-B13F-25C1E67CF2FD}
ESSini-->MsiExec.exe /I{8E92D746-CD9F-4B90-9668-42B74C14F765}
ESSPCD-->MsiExec.exe /I{14D4ED84-6A9A-45A0-96F6-1753768C3CB5}
ESSPDock-->MsiExec.exe /I{FCDB1C92-03C6-4C76-8625-371224256091}
ESSSONIC-->MsiExec.exe /I{4F677FC7-7AA8-412B-A957-F13CBE1C7331}
ESSTOOLS-->MsiExec.exe /I{8A502E38-29C9-49FA-BCFA-D727CA062589}
ESSTUTOR-->MsiExec.exe /I{CA60320D-6A16-49C8-A34F-84EEF4799567}
ESSvpaht-->MsiExec.exe /I{A5B3EB8A-4071-42F0-8E8E-7A8342AA8E69}
ESSvpot-->MsiExec.exe /I{48C82F7A-F100-4DAB-A310-8E18BF2159E1}
Family Tree Maker 2005-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{B136E4A4-7660-4F15-9752-EF8E6BA7866D}\setup.exe" -l0x9
Glary Registry Repair 2.9-->"C:\Program Files\Glary Registry Repair\unins000.exe"
Glary Utilities 2.6-->"C:\Program Files\Glary Utilities\unins000.exe"
HijackThis 2.0.2-->"C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
HLPIndex-->MsiExec.exe /I{38441BE7-79B0-42B8-8297-833704F949FE}
HLPPDOCK-->MsiExec.exe /I{154508C0-07C5-4659-A7A0-E49968750D21}
HLPSFO-->MsiExec.exe /I{8DD94CA3-BCD2-49C0-B537-F3B5D95FF0C8}
Hotfix for Windows Internet Explorer 7 (KB947864)-->"C:\WINDOWS\ie7updates\KB947864-IE7\spuninst\spuninst.exe"
Hotfix for Windows XP (KB952287)-->"C:\WINDOWS\$NtUninstallKB952287$\spuninst\spuninst.exe"
HP Extended Capabilities 4.7-->C:\Program Files\HP\Digital Imaging\ExtCapUninstall\hpzscr01.exe -datfile hpqhsc01.dat
HP Image Zone 4.7-->C:\Program Files\HP\Digital Imaging\uninstall\hpzscr01.exe -datfile hpqscr01.dat
HP Imaging Device Functions 6.0-->C:\Program Files\HP\Digital Imaging\DigitalImagingMonitor\hpzscr01.exe -datfile hpqbud01.dat
HP Photosmart Cameras 6.0-->C:\Program Files\HP\Digital Imaging\{61CF89F5-5175-4b3b-ABB8-C89821252D50}\setup\hpzscr01.exe -datfile hpiscr01.dat
HP PSC & OfficeJet 4.7-->"C:\Program Files\HP\Digital Imaging\{342C7C88-D335-4bc2-8CF1-281857629CE2}\setup\hpzscr01.exe" -datfile hposcr05.dat
HP Software Update-->MsiExec.exe /X{ECFDD6BD-E0C0-41CC-A171-E6D6AF4C0E93}
HP Solution Center and Imaging Support Tools 6.0-->C:\Program Files\HP\Digital Imaging\eSupport\hpzscr01.exe -datfile hpqbud05.dat
InterActual Player-->C:\Program Files\InterActual\InterActual Player\inuninst.exe
iTunes-->MsiExec.exe /I{4F5CE18C-D97D-48FF-A510-A0D90C918294}
Java(TM) 6 Update 7-->MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160070}
KSU-->MsiExec.exe /I{B997C2A0-4383-41BF-B76E-9B8B7ECFB267}
Linksys Wireless-G USB Network Adapter-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{C7EEF2B9-8C16-4A04-B98D-B1A952A47E55}\setup.exe" -l0x9
LiveUpdate 2.0 (Symantec Corporation)-->C:\Program Files\Symantec\LiveUpdate\LSETUP.EXE /U
Malwarebytes' Anti-Malware-->"C:\Program Files\Malwarebytes' Anti-Malware\unins000.exe"
Microsoft .NET Framework 1.1 Hotfix (KB928366)-->"C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Updates\hotfix.exe" "C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Updates\M928366\M928366Uninstall.msp"
Microsoft .NET Framework 1.1-->msiexec.exe /X {CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
Microsoft .NET Framework 1.1-->MsiExec.exe /X{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
Microsoft .NET Framework 2.0-->C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Microsoft .NET Framework 2.0\install.exe
Microsoft Internationalized Domain Names Mitigation APIs-->"C:\WINDOWS\$NtServicePackUninstallIDNMitigationAPIs$\spuninst\spuninst.exe"
Microsoft National Language Support Downlevel APIs-->"C:\WINDOWS\$NtServicePackUninstallNLSDownlevelMapping$\spuninst\spuninst.exe"
Microsoft Office Access MUI (English) 2007-->MsiExec.exe /X{90120000-0015-0409-0000-0000000FF1CE}
Microsoft Office Access Setup Metadata MUI (English) 2007-->MsiExec.exe /X{90120000-0117-0409-0000-0000000FF1CE}
Microsoft Office Enterprise 2007-->"C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\setup.exe" /uninstall ENTERPRISER /dll OSETUP.DLL
Microsoft Office Enterprise 2007-->MsiExec.exe /X{91120000-0030-0000-0000-0000000FF1CE}
Microsoft Office Excel MUI (English) 2007-->MsiExec.exe /X{90120000-0016-0409-0000-0000000FF1CE}
Microsoft Office Groove MUI (English) 2007-->MsiExec.exe /X{90120000-00BA-0409-0000-0000000FF1CE}
Microsoft Office Groove Setup Metadata MUI (English) 2007-->MsiExec.exe /X{90120000-0114-0409-0000-0000000FF1CE}
Microsoft Office InfoPath MUI (English) 2007-->MsiExec.exe /X{90120000-0044-0409-0000-0000000FF1CE}
Microsoft Office OneNote MUI (English) 2007-->MsiExec.exe /X{90120000-00A1-0409-0000-0000000FF1CE}
Microsoft Office Outlook MUI (English) 2007-->MsiExec.exe /X{90120000-001A-0409-0000-0000000FF1CE}
Microsoft Office PowerPoint MUI (English) 2007-->MsiExec.exe /X{90120000-0018-0409-0000-0000000FF1CE}
Microsoft Office Proof (English) 2007-->MsiExec.exe /X{90120000-001F-0409-0000-0000000FF1CE}
Microsoft Office Proof (French) 2007-->MsiExec.exe /X{90120000-001F-040C-0000-0000000FF1CE}
Microsoft Office Proof (Spanish) 2007-->MsiExec.exe /X{90120000-001F-0C0A-0000-0000000FF1CE}
Microsoft Office Proofing (English) 2007-->MsiExec.exe /X{90120000-002C-0409-0000-0000000FF1CE}
Microsoft Office Publisher MUI (English) 2007-->MsiExec.exe /X{90120000-0019-0409-0000-0000000FF1CE}
Microsoft Office Shared MUI (English) 2007-->MsiExec.exe /X{90120000-006E-0409-0000-0000000FF1CE}
Microsoft Office Shared Setup Metadata MUI (English) 2007-->MsiExec.exe /X{90120000-0115-0409-0000-0000000FF1CE}
Microsoft Office Word MUI (English) 2007-->MsiExec.exe /X{90120000-001B-0409-0000-0000000FF1CE}
Microsoft SQL Server 2005 Compact Edition [ENU]-->MsiExec.exe /I{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}
Microsoft Visual C++ 2005 Redistributable-->MsiExec.exe /X{7299052b-02a4-4627-81f2-1818da5d550d}
Microsoft Web Publishing Wizard 1.52-->RunDll32 ADVPACK.DLL,LaunchINFSection C:\WINDOWS\INF\wpie4x86.inf,WebPostUninstall
Move Networks Player for Internet Explorer-->"C:\Documents and Settings\Charles\Application Data\Move Networks\ie_bin\unins000.exe"
MSXML 4.0 SP2 (KB927978)-->MsiExec.exe /I{37477865-A3F1-4772-AD43-AAFC6BCFF99F}
MSXML 4.0 SP2 (KB936181)-->MsiExec.exe /I{C04E32E0-0416-434D-AFB9-6969D703A9EF}
MySpaceIM-->MsiExec.exe /I{FE242C4A-4AF0-4E9F-ABFF-92CA3CEE8761}
Nero PhotoShow Express-->"C:\Program Files\Nero\data\Xtras\Uninstall.exe"
Nero Suite-->C:\Program Files\Common Files\Nero\Uninstall\Setupx.exe /uninstall ExtraUninstallID=""
Notifier-->MsiExec.exe /I{0008546E-DF6E-4CC1-AFD0-2CB8E16C95A2}
OfotoXMI-->MsiExec.exe /I{B162D0A6-9A1D-4B7C-91A5-88FB48113C45}
OTtBP-->MsiExec.exe /I{F71760CD-0F8B-4DCC-B7B7-6B223CC3843C}
OTtBPSDK-->MsiExec.exe /I{3CA39B0C-BA85-4D42-AC0F-1FF5F60C3353}
Outlook Express Backup Wizard version 1.1-->"C:\Program Files\Outlook Express Backup Wizard\unins000.exe"
Panda ActiveScan-->C:\WINDOWS\system32\ASUninst.exe Panda ActiveScan
QuickTime-->MsiExec.exe /I{BFD96B89-B769-4CD6-B11E-E79FFD46F067}
Realtek AC'97 Audio-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{FB08F381-6533-4108-B7DD-039E11FBC27E}\setup.exe" REMOVE
Rhapsody Player Engine-->MsiExec.exe /I{2DFF31F9-7893-4922-AF66-C9A1EB4EBB31}
Road Runner Medic 6.0.0.6-->MsiExec.exe /I{3964B238-02DC-425E-B025-3B007C8ECCF7}
RoadRunner-->MsiExec.exe /I{A73EFA95-4872-4AE3-8EE9-10D2E2D713CF}
Security Update for Windows Internet Explorer 7 (KB929969)-->"C:\WINDOWS\ie7updates\KB929969\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB931768)-->"C:\WINDOWS\ie7updates\KB931768-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB933566)-->"C:\WINDOWS\ie7updates\KB933566-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB937143)-->"C:\WINDOWS\ie7updates\KB937143-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB938127)-->"C:\WINDOWS\ie7updates\KB938127-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB939653)-->"C:\WINDOWS\ie7updates\KB939653-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB942615)-->"C:\WINDOWS\ie7updates\KB942615-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB944533)-->"C:\WINDOWS\ie7updates\KB944533-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB950759)-->"C:\WINDOWS\ie7updates\KB950759-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB953838)-->"C:\WINDOWS\ie7updates\KB953838-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB956390)-->"C:\WINDOWS\ie7updates\KB956390-IE7\spuninst\spuninst.exe"
Security Update for Windows Media Player 9 (KB917734)-->"C:\WINDOWS\$NtUninstallKB917734_WMP9$\spuninst\spuninst.exe"
Security Update for Windows XP (KB913433)-->C:\WINDOWS\system32\MacroMed\Flash\genuinst.exe C:\WINDOWS\system32\MacroMed\Flash\KB913433.inf
Security Update for Windows XP (KB938464)-->"C:\WINDOWS\$NtUninstallKB938464$\spuninst\spuninst.exe"
Security Update for Windows XP (KB941569)-->"C:\WINDOWS\$NtUninstallKB941569$\spuninst\spuninst.exe"
Security Update for Windows XP (KB946648)-->"C:\WINDOWS\$NtUninstallKB946648$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950760)-->"C:\WINDOWS\$NtUninstallKB950760$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950762)-->"C:\WINDOWS\$NtUninstallKB950762$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950974)-->"C:\WINDOWS\$NtUninstallKB950974$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951066)-->"C:\WINDOWS\$NtUninstallKB951066$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951376)-->"C:\WINDOWS\$NtUninstallKB951376$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951376-v2)-->"C:\WINDOWS\$NtUninstallKB951376-v2$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951698)-->"C:\WINDOWS\$NtUninstallKB951698$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951748)-->"C:\WINDOWS\$NtUninstallKB951748$\spuninst\spuninst.exe"
Security Update for Windows XP (KB952954)-->"C:\WINDOWS\$NtUninstallKB952954$\spuninst\spuninst.exe"
Security Update for Windows XP (KB953839)-->"C:\WINDOWS\$NtUninstallKB953839$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954211)-->"C:\WINDOWS\$NtUninstallKB954211$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956391)-->"C:\WINDOWS\$NtUninstallKB956391$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956803)-->"C:\WINDOWS\$NtUninstallKB956803$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956841)-->"C:\WINDOWS\$NtUninstallKB956841$\spuninst\spuninst.exe"
Security Update for Windows XP (KB957095)-->"C:\WINDOWS\$NtUninstallKB957095$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958644)-->"C:\WINDOWS\$NtUninstallKB958644$\spuninst\spuninst.exe"
SFR-->MsiExec.exe /I{DB02F716-6275-42E9-B8D2-83BA2BF5100B}
SHASTA-->MsiExec.exe /I{605A4E39-613C-4A12-B56F-DEFBE6757237}
SKIN0001-->MsiExec.exe /I{FDF9943A-3D5C-46B3-9679-586BD237DDEE}
SKINXSDK-->MsiExec.exe /I{F4A2E7CC-60CA-4AFA-B67F-AD5E58173C3F}
Sony Ericsson PC Suite 4.006.00-->C:\Program Files\InstallShield Installation Information\{2FFE93F0-BB72-4E52-8761-354D1AAA9387}\ISAdmin.exe -runfromtemp -l0x0009 -removeonly
Spy Sweeper Core-->MsiExec.exe /I{3F5B6210-0903-4DC6-8034-8F488AA3A782}
Spy Sweeper-->"C:\Program Files\Webroot\Spy Sweeper\unins000.exe"
SpywareBlaster 4.1-->"C:\Program Files\SpywareBlaster\unins000.exe"
Symantec AntiVirus-->MsiExec.exe /I{848AC794-8B81-440A-81AE-6474337DB527}
Update for Windows XP (KB951072-v2)-->"C:\WINDOWS\$NtUninstallKB951072-v2$\spuninst\spuninst.exe"
Viewpoint Media Player-->C:\Program Files\Viewpoint\Viewpoint Media Player\mtsAxInstaller.exe /u
VPRINTOL-->MsiExec.exe /I{999D43F4-9709-4887-9B1A-83EBB15A8370}
Web Pictures Downloader 1.9-->"C:\Program Files\Keronsoft\Iphoto\unins000.exe"
Windows Imaging Component-->"C:\WINDOWS\$NtUninstallWIC$\spuninst\spuninst.exe"
Windows XP Service Pack 3-->"C:\WINDOWS\$NtServicePackUninstall$\spuninst\spuninst.exe"
WIRELESS-->MsiExec.exe /I{F9593CFB-D836-49BC-BFF1-0E669A411D9F}
XP TCP/IP Repair 1.0-->"C:\Program Files\XP TCPIP Repair\unins000.exe"
Yahoo! Install Manager-->C:\WINDOWS\system32\regsvr32 /u C:\PROGRA~1\Yahoo!\Common\YINSTH~1.DLL
Yahoo! Login-->C:\WINDOWS\system32\regsvr32 /u /s C:\PROGRA~1\Yahoo!\Common\ylogin.dll
Yahoo! Messenger Explorer Bar-->C:\WINDOWS\system32\regsvr32 /u /s C:\PROGRA~1\Yahoo!\MESSEN~1\yhexbmes.dll
Yahoo! Messenger-->C:\PROGRA~1\Yahoo!\MESSEN~1\UNWISE.EXE /U C:\PROGRA~1\Yahoo!\MESSEN~1\INSTALL.LOG
Yahoo! Toolbar-->C:\PROGRA~1\Yahoo!\Common\unyt.exe

======Hosts File======

127.0.0.1 localhost

======Environment variables======

"ComSpec"=%SystemRoot%\system32\cmd.exe
"Path"=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;C:\Program Files\QuickTime\QTSystem\
"windir"=%SystemRoot%
"OS"=Windows_NT
"PROCESSOR_ARCHITECTURE"=x86
"PROCESSOR_LEVEL"=6
"PROCESSOR_IDENTIFIER"=x86 Family 6 Model 10 Stepping 0, AuthenticAMD
"PROCESSOR_REVISION"=0a00
"NUMBER_OF_PROCESSORS"=1
"PATHEXT"=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
"TEMP"=%SystemRoot%\TEMP
"TMP"=%SystemRoot%\TEMP
"FP_NO_HOST_CHECK"=NO
"CLASSPATH"=.;C:\Program Files\QuickTime\QTSystem\QTJava.zip
"QTJAVA"=C:\Program Files\QuickTime\QTSystem\QTJava.zip

EOF

Logfile of random's system information tool 1.04 (written by random/random)
Run by Charles at 2008-12-06 10:34:41
Microsoft Windows XP Home Edition Service Pack 3
System drive C: has 88 GB (77%) free of 114 GB
Total RAM: 1471 MB (49% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:34:51 AM, on 12/6/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\Program Files\Webroot\Spy Sweeper\WRConsumerService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\folding\FAH502-Console.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\folding\FahCore_78.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Cisco Systems\Secure Desktop\Storage.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINDOWS\system32\wscntfy.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\MEDIC\bin\sprtcmd.exe
C:\Program Files\Acronis\TrueImage\TrueImageMonitor.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\Nero\data\Xtras\mssysmgr.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Sony Ericsson\Sony Ericsson PC Suite\SEPCSuite.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Java\jre1.6.0_07\bin\jucheck.exe
C:\Documents and Settings\Charles\Desktop\RSIT.exe
C:\Program Files\Trend Micro\HijackThis\Charles.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.myspace.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://yahoo.sbc.com/dsl
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://rd.yahoo.com/customize/sbcydsl/defaults/su/*http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://rd.yahoo.com/customize/sbcydsl/defaults/sb/*http://www.yahoo.com/search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://rd.yahoo.com/customize/sbcydsl/defaults/sp/*http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://rd.yahoo.com/customize/sbcydsl/defaults/su/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Yahoo!
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 168.94.74.68:8080
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Common\Companion\Installs\cpn0\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Common\Companion\Installs\cpn0\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Common\Companion\Installs\cpn0\yt.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] "C:\PROGRA~1\SYMANT~1\VPTray.exe"
O4 - HKLM\..\Run: [MEDIC] "C:\Program Files\MEDIC\bin\sprtcmd.exe" /P MEDIC
O4 - HKLM\..\Run: [NeroFilterCheck] "C:\WINDOWS\system32\NeroCheck.exe"
O4 - HKLM\..\Run: [TrueImageMonitor.exe] "C:\Program Files\Acronis\TrueImage\TrueImageMonitor.exe"
O4 - HKLM\..\Run: [Acronis Scheduler2 Service] "C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [UserFaultCheck] "C:\WINDOWS\system32\dumprep.exe" 0 -u
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray
O4 - HKCU\..\Run: [ctfmon.exe] "C:\WINDOWS\system32\ctfmon.exe"
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] "C:\PROGRA~1\Nero\data\Xtras\mssysmgr.exe"
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_8 -reboot 1
O4 - HKCU\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Sony Ericsson PC Suite\SEPCSuite.exe" /systray /nologon
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: Yahoo! Canasta - http://download2.games.yahoo.com/games/clients/y/yt2_x.cab
O16 - DPF: Yahoo! Spades - http://download2.games.yahoo.com/games/clients/y/st3_x.cab
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://supportcenter.rr.com/sdccommon/download/tgctlcm.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmart.com/WalmartActivia.cab
O16 - DPF: {639658F3-B141-4D6B-B936-226F75A5EAC3} (CPlayFirstDinerDash2Control Object) - http://www.shockwave.com/content/dinerdash2/sis/DinerDash2.1.0.0.67.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?978394753296
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://dl8-cdn-01.sun.com/s/ESD44/JSCDL/jdk/6u7/jinstall-6u7-windows-i586-jc.cab?e=1222451974064&h=3cb26dcda6e0fe92fe8da7c09b885a0f/&filename=jinstall-6u7-windows-i586-jc.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {BAE1D8DF-0B35-47E3-A1E7-EEB3FF2ECD19} (CPlayFirstddfotgControl Object) - http://www.shockwave.com/content/dinerdashfloonthego/sis/ddfotg.1.0.0.33.cab
O16 - DPF: {E7D2588A-7FB5-47DC-8830-832605661009} (Live Collaboration) - https://livewc02.custhelp.com/7560-b440h-turbotax__promote/rnl/java/RntX.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: [email]FAH@C:+folding+FAH502-Console.exe[/email] - Stanford University - C:\folding\FAH502-Console.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Cisco Systems Secure Desktop (TwingoStorageService) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\Secure Desktop\Storage.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. (www.webroot.com) - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
O23 - Service: Webroot Client Service (WRConsumerService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRConsumerService.exe

--
End of file - 12646 bytes

======Scheduled tasks folder======

C:\WINDOWS\tasks\AppleSoftwareUpdate.job
C:\WINDOWS\tasks\GlaryInitialize.job
C:\WINDOWS\tasks\wrSpySweeper_L72EC90D722634BC991A9FE32F5A45CD0.job

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}]
Yahoo! Toolbar Helper - C:\Program Files\Yahoo!\Common\Companion\Installs\cpn0\yt.dll [2006-10-26 440384]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]
Adobe PDF Reader Link Helper - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll [2006-01-12 63128]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{72853161-30C5-4D22-B7F9-0BBC1D38A37E}]
Groove GFS Browser Helper - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL [2006-10-27 2210608]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]
SSVHelper Class - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll [2008-06-10 509328]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{EF99BD32-C1FB-11D2-892F-0090271D4F88} - Yahoo! Toolbar - C:\Program Files\Yahoo!\Common\Companion\Installs\cpn0\yt.dll [2006-10-26 440384]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"ccApp"=C:\Program Files\Common Files\Symantec Shared\ccApp.exe [2004-02-29 66680]
"vptray"=C:\PROGRA~1\SYMANT~1\VPTray.exe [2004-03-12 124128]
"MEDIC"=C:\Program Files\MEDIC\bin\sprtcmd.exe [2006-07-06 192512]
"NeroFilterCheck"=C:\WINDOWS\system32\NeroCheck.exe [2001-07-09 155648]
"TrueImageMonitor.exe"=C:\Program Files\Acronis\TrueImage\TrueImageMonitor.exe [2005-11-28 988701]
"Acronis Scheduler2 Service"=C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe [2005-11-28 118784]
"iTunesHelper"=C:\Program Files\iTunes\iTunesHelper.exe [2007-11-15 267048]
"UserFaultCheck"=C:\WINDOWS\system32\dumprep.exe [2008-04-13 10752]
"QuickTime Task"=C:\Program Files\QuickTime\QTTask.exe [2008-01-31 385024]
"SunJavaUpdateSched"=C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe [2008-06-10 144784]
"GrooveMonitor"=C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe [2006-10-27 31016]
"SpySweeper"=C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe [2008-10-12 6272888]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"=C:\WINDOWS\system32\ctfmon.exe [2008-04-13 15360]
"PhotoShow Deluxe Media Manager"=C:\PROGRA~1\Nero\data\Xtras\mssysmgr.exe [2004-11-11 212992]
"Yahoo! Pager"=C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe [2006-11-30 4662776]
"updateMgr"=C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe [2006-03-30 313472]
"Sony Ericsson PC Suite"=C:\Program Files\Sony Ericsson\Sony Ericsson PC Suite\SEPCSuite.exe [2008-06-18 393216]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
Adobe Gamma Loader.exe.lnk - C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
Adobe Gamma Loader.lnk - C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
HP Image Zone Fast Start.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
Kodak EasyShare software.lnk - C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
Kodak software updater.lnk - C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\NavLogon]
C:\WINDOWS\system32\NavLogon.dll [2004-03-12 83176]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\WgaLogon]
C:\WINDOWS\system32\WgaLogon.dll [2007-03-15 236928]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{B5A7F190-DDA6-4420-B3BA-52453494E6CD}"=C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL [2006-10-27 2210608]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa]
"authentication packages"=msv1_0
relog_ap

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
"SecurityProviders"=msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll, msansspc.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WebrootSpySweeperService]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WRConsumerService]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\aawservice]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\UploadMgr]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\WebrootSpySweeperService]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\WRConsumerService]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=145

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\PROGRA~1\Yahoo!\MESSEN~1\YPAGER.EXE"="C:\PROGRA~1\Yahoo!\MESSEN~1\YPAGER.EXE:*:Enabled:Yahoo! Messenger"
"C:\PROGRA~1\Yahoo!\MESSEN~1\yserver.exe"="C:\PROGRA~1\Yahoo!\MESSEN~1\yserver.exe:*:Enabled:Yahoo! FT Server"
"C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe"="C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe:*:Enabled:Yahoo! Messenger"
"C:\Program Files\Messenger\msmsgs.exe"="C:\Program Files\Messenger\msmsgs.exe:*:Enabled:Windows Messenger"
"C:\Program Files\TurboTax\Deluxe 2006\32bit\ttax.exe"="C:\Program Files\TurboTax\Deluxe 2006\32bit\ttax.exe:LocalSubNet:Enabled:TurboTax"
"C:\Program Files\TurboTax\Deluxe 2006\32bit\updatemgr.exe"="C:\Program Files\TurboTax\Deluxe 2006\32bit\updatemgr.exe:LocalSubNet:Enabled:TurboTax Update Manager"
"C:\Program Files\Common Files\AOL\Loader\aolload.exe"="C:\Program Files\Common Files\AOL\Loader\aolload.exe:*:Enabled:AOL Loader"
"C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe"="C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe:*:Enabled:Kodak Software Updater"
"C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe"="C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe:*:Enabled:EasyShare"
"C:\Program Files\LimeWire\LimeWire.exe"="C:\Program Files\LimeWire\LimeWire.exe:*:Enabled:LimeWire"
"C:\Program Files\iTunes\iTunes.exe"="C:\Program Files\iTunes\iTunes.exe:*:Enabled:iTunes"
"C:\Program Files\AIM6\aim6.exe"="C:\Program Files\AIM6\aim6.exe:*:Enabled:AIM"
"C:\Program Files\AIM\aim.exe"="C:\Program Files\AIM\aim.exe:*:Enabled:AOL Instant Messenger"
"C:\Program Files\Windows Live\Messenger\msnmsgr.exe"="C:\Program Files\Windows Live\Messenger\msnmsgr.exe:*:Enabled:Windows Live Messenger"
"C:\Program Files\Windows Live\Messenger\livecall.exe"="C:\Program Files\Windows Live\Messenger\livecall.exe:*:Enabled:Windows Live Messenger (Phone)"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE"="C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE:*:Enabled:Microsoft Office Outlook"
"C:\Program Files\Microsoft Office\Office12\GROOVE.EXE"="C:\Program Files\Microsoft Office\Office12\GROOVE.EXE:*:Enabled:Microsoft Office Groove"
"C:\Program Files\Microsoft Office\Office12\ONENOTE.EXE"="C:\Program Files\Microsoft Office\Office12\ONENOTE.EXE:*:Enabled:Microsoft Office OneNote"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\Program Files\AIM\aim.exe"="C:\Program Files\AIM\aim.exe:*:Enabled:AOL Instant Messenger"
"C:\Program Files\Windows Live\Messenger\msnmsgr.exe"="C:\Program Files\Windows Live\Messenger\msnmsgr.exe:*:Enabled:Windows Live Messenger"
"C:\Program Files\Windows Live\Messenger\livecall.exe"="C:\Program Files\Windows Live\Messenger\livecall.exe:*:Enabled:Windows Live Messenger (Phone)"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{6fba628f-dfaf-11d4-bbaf-00119562caef}]
shell\AutoRun\command - L:\PCConnect.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{8b4e58da-dfab-11d4-b988-00119562caef}]
shell\AutoRun\command - J:\LaunchU3.exe

======List of files/folders created in the last 1 months======

2008-12-06 10:34:41 ----D---- C:\rsit
2008-12-06 09:23:57 ----D---- C:\Documents and Settings\Charles\Application Data\Malwarebytes
2008-12-06 09:23:49 ----D---- C:\Program Files\Malwarebytes' Anti-Malware
2008-12-06 09:23:49 ----D---- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2008-12-05 17:36:25 ----D---- C:\Program Files\Trend Micro
2008-12-05 01:02:56 ----D---- C:\Documents and Settings\Charles\Application Data\Sony Setup
2008-12-05 01:01:46 ----D---- C:\Program Files\Sony Setup
2008-12-05 01:01:40 ----D---- C:\Program Files\Avanquest update
2008-12-05 01:01:38 ----D---- C:\Documents and Settings\All Users\Application Data\BVRP Software
2008-12-05 01:00:59 ----D---- C:\Program Files\Sony Ericsson
2008-12-05 01:00:59 ----D---- C:\Documents and Settings\All Users\Application Data\Sony Ericsson
2008-11-23 14:36:40 ----D---- C:\Program Files\Common Files\DESIGNER
2008-11-23 14:26:50 ----A---- C:\WINDOWS\system32\msonpmon.dll
2008-11-23 14:23:36 ----D---- C:\Program Files\Microsoft Works
2008-11-23 14:23:21 ----D---- C:\Program Files\MSBuild
2008-11-23 14:21:15 ----D---- C:\Program Files\Microsoft.NET
2008-11-23 14:10:43 ----D---- C:\Documents and Settings\All Users\Application Data\Microsoft Help

======List of files/folders modified in the last 1 months======

2008-12-06 10:34:51 ----D---- C:\WINDOWS\Prefetch
2008-12-06 10:33:44 ----D---- C:\WINDOWS\system32
2008-12-06 10:23:32 ----D---- C:\WINDOWS\Temp
2008-12-06 09:27:38 ----D---- C:\WINDOWS\Minidump
2008-12-06 09:25:37 ----D---- C:\WINDOWS
2008-12-06 09:23:53 ----D---- C:\WINDOWS\system32\drivers
2008-12-06 09:23:49 ----RD---- C:\Program Files
2008-12-06 09:23:43 ----D---- C:\Program Files\Symantec AntiVirus
2008-12-05 18:03:37 ----D---- C:\Program Files\LimeWire
2008-12-05 17:47:17 ----D---- C:\WINDOWS\network diagnostic
2008-12-05 17:36:11 ----D---- C:\hijack this
2008-12-05 03:05:27 ----RSD---- C:\WINDOWS\assembly
2008-12-05 03:05:27 ----D---- C:\WINDOWS\Microsoft.NET
2008-12-05 02:14:31 ----HD---- C:\WINDOWS\inf
2008-12-05 01:11:54 ----D---- C:\WINDOWS\system32\CatRoot2
2008-12-05 01:11:35 ----SHD---- C:\WINDOWS\Installer
2008-12-05 01:11:35 ----HD---- C:\Config.Msi
2008-12-05 01:11:34 ----D---- C:\Program Files\Common Files\Microsoft Shared
2008-12-05 01:11:33 ----D---- C:\WINDOWS\WinSxS
2008-12-05 01:08:52 ----A---- C:\WINDOWS\system32\PerfStringBackup.INI
2008-12-05 01:01:38 ----HD---- C:\Program Files\InstallShield Installation Information
2008-11-23 14:46:05 ----SD---- C:\Documents and Settings\Charles\Application Data\Microsoft
2008-11-23 14:36:40 ----D---- C:\Program Files\Common Files
2008-11-23 14:36:33 ----RSD---- C:\WINDOWS\Fonts
2008-11-23 14:23:02 ----D---- C:\Program Files\Microsoft Office
2008-11-23 14:22:23 ----D---- C:\WINDOWS\SHELLNEW
2008-11-23 14:18:13 ----D---- C:\WINDOWS\Help
2008-11-23 14:11:30 ----A---- C:\WINDOWS\win.ini
2008-11-22 22:14:54 ----D---- C:\Documents and Settings\Charles\Application Data\LimeWire
2008-11-18 16:19:55 ----D---- C:\Documents and Settings\Charles\Application Data\Ahead
2008-11-11 15:11:22 ----A---- C:\WINDOWS\DUMPc10e.tmp

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 AmdK7;AMD K7 Processor Driver; C:\WINDOWS\System32\DRIVERS\amdk7.sys [2008-04-13 37760]
R1 DcCam;Kodak Camera Proxy; C:\WINDOWS\system32\DRIVERS\DcCam.sys [2005-06-16 37150]
R1 SAVRT;SAVRT; \??\C:\Program Files\Symantec AntiVirus\savrt.sys []
R1 SYMTDI;SYMTDI; C:\WINDOWS\System32\Drivers\SYMTDI.SYS [2004-03-11 263616]
R2 AegisP;AEGIS Protocol (IEEE 802.1x) v3.2.0.3; C:\WINDOWS\system32\DRIVERS\AegisP.sys [2008-06-08 17801]
R2 DCFS2K;Kodak DCFS2K Driver; C:\WINDOWS\system32\drivers\dcfs2k.sys [2005-03-31 38673]
R2 SAVRTPEL;SAVRTPEL; \??\C:\Program Files\Symantec AntiVirus\Savrtpel.sys []
R2 tifsfilter;Acronis TrueImage FS Filter; C:\WINDOWS\system32\DRIVERS\tifsfilt.sys [2007-07-13 30688]
R2 TwingoStorageDriver;TwingoStorageDriver; \??\C:\Program Files\Cisco Systems\Secure Desktop\Storage.sys []
R3 ALCXWDM;Service for Realtek AC97 Audio (WDM); C:\WINDOWS\system32\drivers\ALCXWDM.SYS [2004-10-01 2279424]
R3 Arp1394;1394 ARP Client Protocol; C:\WINDOWS\System32\DRIVERS\arp1394.sys [2008-04-13 60800]
R3 GEARAspiWDM;GEARAspiWDM; C:\WINDOWS\System32\Drivers\GEARAspiWDM.sys [2006-09-19 15664]
R3 HidUsb;Microsoft HID Class Driver; C:\WINDOWS\System32\DRIVERS\hidusb.sys [2008-04-13 10368]
R3 ltmodem5;LT Modem Driver; C:\WINDOWS\System32\DRIVERS\ltmdmnt.sys [2004-08-03 606684]
R3 mouhid;Mouse HID Driver; C:\WINDOWS\System32\DRIVERS\mouhid.sys [2001-08-17 12160]
R3 NAVENG;NAVENG; \??\C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20081205.008\naveng.sys []
R3 NAVEX15;NAVEX15; \??\C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20081205.008\navex15.sys []
R3 NIC1394;1394 Net Driver; C:\WINDOWS\System32\DRIVERS\nic1394.sys [2008-04-13 61824]
R3 nv;nv; C:\WINDOWS\System32\DRIVERS\nv4_mini.sys [2004-08-03 1897408]
R3 rtl8139;Realtek RTL8139(A/B/C)-based PCI Fast Ethernet Adapter NT Driver; C:\WINDOWS\System32\DRIVERS\RTL8139.SYS [2004-08-03 20992]
R3 SymEvent;SymEvent; \??\C:\Program Files\Symantec\SYMEVENT.SYS []
R3 USB_RNDIS;Linksys Wireless-G USB Network Adapter with SpeedBooster Driver v2; C:\WINDOWS\system32\DRIVERS\usb8023.sys [2008-04-13 12800]
R3 usbehci;Microsoft USB 2.0 Enhanced Host Controller Miniport Driver; C:\WINDOWS\System32\DRIVERS\usbehci.sys [2008-04-13 30208]
R3 usbhub;Microsoft USB Standard Hub Driver; C:\WINDOWS\System32\DRIVERS\usbhub.sys [2008-04-13 59520]
R3 usbohci;Microsoft USB Open Host Controller Miniport Driver; C:\WINDOWS\System32\DRIVERS\usbohci.sys [2008-04-13 17152]
R3 usbstor;USB Mass Storage Driver; C:\WINDOWS\System32\DRIVERS\USBSTOR.SYS [2008-04-13 26368]
S1 Exportit;Exportit; C:\WINDOWS\system32\DRIVERS\exportit.sys [2005-03-31 152081]
S1 wceusbsh;Windows CE USB Serial Host Driver; C:\WINDOWS\system32\DRIVERS\wceusbsh.sys [2008-04-13 31744]
S3 BCM42RLY;BCM42RLY; \??\C:\WINDOWS\System32\BCM42RLY.SYS []
S3 CCDECODE;Closed Caption Decoder; C:\WINDOWS\system32\DRIVERS\CCDECODE.sys [2008-04-13 17024]
S3 DcFpoint;DcFpoint; C:\WINDOWS\system32\DRIVERS\DcFpoint.sys [2005-03-31 61564]
S3 DcLps;Legacy Polling Service; C:\WINDOWS\system32\DRIVERS\DcLps.sys [2005-03-31 8022]
S3 DcPTP;dcptp; C:\WINDOWS\system32\DRIVERS\DcPTP.sys [2005-03-31 70262]
S3 DNINDIS5;DNINDIS5 NDIS Protocol Driver; \??\C:\WINDOWS\system32\DNINDIS5.SYS []
S3 GTNDIS5;GTNDIS5 NDIS Protocol Driver; \??\C:\WINDOWS\system32\GTNDIS5.SYS []
S3 HPZid412;IEEE-1284.4 Driver HPZid412; C:\WINDOWS\system32\DRIVERS\HPZid412.sys [2004-12-14 51120]
S3 HPZipr12;Print Class Driver for IEEE-1284.4 HPZipr12; C:\WINDOWS\system32\DRIVERS\HPZipr12.sys [2004-12-14 16496]
S3 HPZius12;USB to IEEE-1284.4 Translation Driver HPZius12; C:\WINDOWS\system32\DRIVERS\HPZius12.sys [2004-12-14 21744]
S3 MSTEE;Microsoft Streaming Tee/Sink-to-Sink Converter; C:\WINDOWS\system32\drivers\MSTEE.sys [2008-04-13 5504]
S3 NABTSFEC;NABTS/FEC VBI Codec; C:\WINDOWS\system32\DRIVERS\NABTSFEC.sys [2008-04-13 85248]
S3 NdisIP;Microsoft TV/Video Connection; C:\WINDOWS\system32\DRIVERS\NdisIP.sys [2008-04-13 10880]
S3 NETGEAR NETGEAR_MA101_USB_Adapter(R);NETGEAR NETGEAR_MA101_USB_Adapter(R) Service for NETGEAR MA101 USB Adapter; C:\WINDOWS\system32\DRIVERS\ma1012kr.sys []
S3 QCDonner;Logitech QuickCam Express; C:\WINDOWS\system32\DRIVERS\OVCD.sys [2001-08-17 28032]
S3 SLIP;BDA Slip De-Framer; C:\WINDOWS\system32\DRIVERS\SLIP.sys [2008-04-13 11136]
S3 streamip;BDA IPSink; C:\WINDOWS\system32\DRIVERS\StreamIP.sys [2008-04-13 15232]
S3 SYMREDRV;SYMREDRV; C:\WINDOWS\System32\Drivers\SYMREDRV.SYS [2004-03-11 16288]
S3 usbccgp;Microsoft USB Generic Parent Driver; C:\WINDOWS\System32\DRIVERS\usbccgp.sys [2008-04-13 32128]
S3 usbprint;Microsoft USB PRINTER Class; C:\WINDOWS\system32\DRIVERS\usbprint.sys [2008-04-13 25856]
S3 usbscan;USB Scanner Driver; C:\WINDOWS\system32\DRIVERS\usbscan.sys [2008-04-13 15104]
S3 WSTCODEC;World Standard Teletext Codec; C:\WINDOWS\system32\DRIVERS\WSTCODEC.SYS [2008-04-13 19200]
S4 IntelIde;IntelIde; C:\WINDOWS\system32\drivers\IntelIde.sys []

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 aawservice;Lavasoft Ad-Aware Service; C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe [2008-10-26 611664]
R2 AcrSch2Svc;Acronis Scheduler2 Service; C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe [2005-11-28 172032]
R2 Apple Mobile Device;Apple Mobile Device; C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe [2007-10-31 110592]
R2 ccEvtMgr;Symantec Event Manager; C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe [2004-02-29 255096]
R2 ccSetMgr;Symantec Settings Manager; C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe [2004-02-29 242808]
R2 DefWatch;Symantec AntiVirus Definition Watcher; C:\Program Files\Symantec AntiVirus\DefWatch.exe [2004-03-12 29928]
R2 [email]FAH@C:+folding+FAH502-Console.exe;FAH@C:+folding+FAH502-Console.exe[/email]; C:\folding\FAH502-Console.exe [2006-08-19 253952]
R2 MDM;Machine Debug Manager; C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE [2003-06-19 322120]
R2 Symantec AntiVirus;Symantec AntiVirus; C:\Program Files\Symantec AntiVirus\Rtvscan.exe [2004-03-12 1221864]
R2 TwingoStorageService;Cisco Systems Secure Desktop; C:\Program Files\Cisco Systems\Secure Desktop\Storage.exe [2007-01-23 34576]
R2 Viewpoint Manager Service;Viewpoint Manager Service; C:\Program Files\Viewpoint\Common\ViewpointService.exe [2007-01-04 24652]
R2 WebrootSpySweeperService;Webroot Spy Sweeper Engine; C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe [2008-10-02 3667304]
R2 WRConsumerService;Webroot Client Service; C:\Program Files\Webroot\Spy Sweeper\WRConsumerService.exe [2008-10-12 1066360]
R3 iPod Service;iPod Service; C:\Program Files\iPod\bin\iPodService.exe [2007-11-15 504104]
S2 Pml Driver HPZ12;Pml Driver HPZ12; C:\WINDOWS\system32\HPZipm12.exe [2006-03-02 69632]
S3 aspnet_state;ASP.NET State Service; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe [2005-09-23 29896]
S3 ccPwdSvc;Symantec Password Validation; C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe [2004-02-29 87160]
S3 clr_optimization_v2.0.50727_32;.NET Runtime Optimization Service v2.0.50727_X86; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe [2005-09-23 66240]
S3 KodakCCS;Kodak Camera Connection Software; C:\WINDOWS\system32\drivers\KodakCCS.exe [2005-03-30 411920]
S3 Microsoft Office Groove Audit Service;Microsoft Office Groove Audit Service; C:\Program Files\Microsoft Office\Office12\GrooveAuditService.exe [2006-10-27 65824]
S3 odserv;Microsoft Office Diagnostics Service; C:\Program Files\Common Files\Microsoft Shared\OFFICE12\ODSERV.EXE [2006-10-26 441136]
S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2006-10-26 145184]
S3 SavRoam;SAVRoam; C:\Program Files\Symantec AntiVirus\SavRoam.exe [2004-03-12 169192]
S3 SNDSrvc;Symantec Network Drivers Service; C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe [2004-03-11 193760]

EOF

chipatkinson · December 2008

Malwarebytes' Anti-Malware 1.31
Database version: 1466
Windows 5.1.2600 Service Pack 3

12/6/2008 10:33:44 AM
mbam-log-2008-12-06 (10-33-44).txt

Scan type: Full Scan (C:\|F:\|)
Objects scanned: 146967
Time elapsed: 1 hour(s), 2 minute(s), 51 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 9
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 6

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2 (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ModuleUsage\c:/windows/downloaded program files/popcaploader.dll (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{c9c5deaf-0a1f-4660-8279-9edfad6fefe1} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{e4e3e0f8-cd30-4380-8ce9-b96904bdefca} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{fe8a736f-4124-4d9c-b4b1-3b12381efabe} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{df780f87-ff2b-4df8-92d0-73db16a1543a} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{df780f87-ff2b-4df8-92d0-73db16a1543a} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{df780f87-ff2b-4df8-92d0-73db16a1543a} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\popcaploader.popcaploaderctrl2.1 (Adware.PopCap) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\WINDOWS\Downloaded Program Files\popcaploader.dll (Adware.PopCap) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Documents and Settings\Charles\Application Data\GetModule (Trojan.Agent) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\Downloaded Program Files\popcaploader.dll (Adware.PopCap) -> Quarantined and deleted successfully.
C:\Documents and Settings\Charles\Application Data\GetModule\dicik.gz (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\Charles\Application Data\GetModule\kwdik.gz (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\Charles\Application Data\GetModule\ofadik.gz (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\tdssinit.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\tdssservers.dat (Trojan.Agent) -> Quarantined and deleted successfully.

Carolyn · December 2008

Hello,

Registry Cleaners

I notice the presence of Glary Registry Repair Registry Cleaner on your pc.

I don't personally recommend the use of ANY registry cleaners.
Here is an excerpt from a discussion on regcleaners

Most reg cleaners aren't "bad" as such, but they aren't perfect and even the best have been known to cause problems.
The point we are trying to make is that the risk of using one far outweighs any benefit.
If it does work perfectly you will not see any difference
If it doesn't work properly you may end up with an expensive doorstop.

http://forums.whatthetech.com/Regcleaner_t42862.html

Download and Run ComboFix (by sUBs)
Please visit this webpage for instructions for downloading and running ComboFix:

Bleeping Computer ComboFix Tutorial

Post the log from ComboFix when you've accomplished that, along with a new HijackThis log.

A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix on your own.
This tool is not a toy and not for everyday use.
ComboFix SHOULD NOT be used unless requested by a forum helper

Please post the ComboFix log along with a fresh HijackThis log.

chipatkinson · December 2008

I followed your instructions and the combofix program proceeded until it showed "completed stage 4". It then stalled for over an hour. The computer tried to reboot but now it is locked in a loop trying to sucessfully reboot but failing and then trying again and again.

The instructions had me do the recovery console before running combofix. Will this help me be able to boot the computer again?

chipatkinson · December 2008

Carolyn, thanks for your help. The computer finally rebooted and I ran combofix again. I've posted the log below followed by a new HJT log.

ComboFix 08-12-06.04 - Charles 2008-12-06 19:11:40.2 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.782 [GMT -6:00]
Running from: c:\documents and settings\Charles\Desktop\ComboFix.exe
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
---- Previous Run

.
c:\windows\wiaservv.log

.
((((((((((((((((((((((((( Files Created from 2008-11-07 to 2008-12-07 )))))))))))))))))))))))))))))))
.

2008-12-06 10:34 . 2008-12-06 10:35 <DIR> d

C:\rsit
2008-12-06 09:23 . 2008-12-06 09:23 <DIR> d

c:\program files\Malwarebytes' Anti-Malware
2008-12-06 09:23 . 2008-12-06 09:23 <DIR> d

c:\documents and settings\Charles\Application Data\Malwarebytes
2008-12-06 09:23 . 2008-12-06 09:23 <DIR> d

c:\documents and settings\All Users\Application Data\Malwarebytes
2008-12-06 09:23 . 2008-12-03 19:52 38,496 --a

c:\windows\system32\drivers\mbamswissarmy.sys
2008-12-06 09:23 . 2008-12-03 19:52 15,504 --a

c:\windows\system32\drivers\mbam.sys
2008-12-05 17:36 . 2008-12-05 17:36 <DIR> d

c:\program files\Trend Micro
2008-12-05 01:02 . 2008-12-05 01:02 <DIR> d

c:\documents and settings\Charles\Application Data\Sony Setup
2008-12-05 01:01 . 2008-12-05 01:01 <DIR> d

c:\program files\Sony Setup
2008-12-05 01:01 . 2008-12-05 01:01 <DIR> d

c:\program files\Avanquest update
2008-12-05 01:01 . 2008-12-05 01:01 <DIR> d

c:\documents and settings\All Users\Application Data\BVRP Software
2008-12-05 01:00 . 2008-12-05 01:00 <DIR> d

c:\program files\Sony Ericsson
2008-12-05 01:00 . 2008-12-05 01:00 <DIR> d

c:\documents and settings\All Users\Application Data\Sony Ericsson
2008-11-23 14:26 . 2006-10-26 19:56 32,592 --a

c:\windows\system32\msonpmon.dll
2008-11-23 14:23 . 2008-11-23 14:23 <DIR> d

c:\program files\MSBuild
2008-11-23 14:23 . 2008-11-23 14:23 <DIR> d

c:\program files\Microsoft Works
2008-11-23 14:21 . 2008-11-23 14:21 <DIR> d

c:\program files\Microsoft.NET
2008-11-23 14:10 . 2008-11-23 14:46 <DIR> d

c:\documents and settings\All Users\Application Data\Microsoft Help

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-12-07 01:23

d

w c:\program files\Symantec AntiVirus
2008-12-06 00:03

d

w c:\program files\LimeWire
2008-12-05 07:01

d--h--w c:\program files\InstallShield Installation Information
2008-11-23 04:14

d

w c:\documents and settings\Charles\Application Data\LimeWire
2008-11-18 22:19

d

w c:\documents and settings\Charles\Application Data\Ahead
2008-11-11 21:11 90,112 ----a-w c:\windows\DUMPc10e.tmp
2008-10-26 17:44

d---a-w c:\documents and settings\All Users\Application Data\TEMP
2008-10-26 17:44

d

w c:\program files\SpywareBlaster
2008-10-26 17:38

d

w c:\documents and settings\All Users\Application Data\Lavasoft
2008-10-26 17:37

d

w c:\program files\Lavasoft
2008-10-26 17:37

d

w c:\documents and settings\Charles\Application Data\Lavasoft
2008-10-26 17:36

d

w c:\program files\Common Files\Wise Installation Wizard
2008-10-25 10:43

d

w c:\program files\Google
2008-10-25 09:12

d

w c:\documents and settings\All Users\Application Data\Webroot
2008-10-25 09:08 164 ----a-w C:\install.dat
2008-10-24 12:03

d

w c:\program files\Shockwave.com
2008-10-24 11:03

d

w c:\documents and settings\Charles\Application Data\PlayFirst
2008-10-24 11:03

d

w c:\documents and settings\All Users\Application Data\PlayFirst
2008-10-22 08:25 90,112 ----a-w c:\windows\DUMPcc0a.tmp
2008-10-12 18:18 1,553,272 ----a-w c:\windows\WRSetup.dll
2008-09-15 12:12 1,846,400 ----a-w c:\windows\system32\win32k.sys
2007-08-07 06:17 7,028,144 ----a-w c:\documents and settings\Charles\medic6.exe
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]
"PhotoShow Deluxe Media Manager"="c:\progra~1\Nero\data\Xtras\mssysmgr.exe" [2004-11-11 212992]
"Yahoo! Pager"="c:\program files\Yahoo!\Messenger\YahooMessenger.exe" [2006-11-30 4662776]
"updateMgr"="c:\program files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" [2006-03-30 313472]
"Sony Ericsson PC Suite"="c:\program files\Sony Ericsson\Sony Ericsson PC Suite\SEPCSuite.exe" [2008-06-18 393216]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2004-02-29 66680]
"vptray"="c:\progra~1\SYMANT~1\VPTray.exe" [2004-03-12 124128]
"MEDIC"="c:\program files\MEDIC\bin\sprtcmd.exe" [2006-07-06 192512]
"NeroFilterCheck"="c:\windows\system32\NeroCheck.exe" [2001-07-09 155648]
"TrueImageMonitor.exe"="c:\program files\Acronis\TrueImage\TrueImageMonitor.exe" [2005-11-28 988701]
"Acronis Scheduler2 Service"="c:\program files\Common Files\Acronis\Schedule2\schedhlp.exe" [2005-11-28 118784]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2007-11-15 267048]
"UserFaultCheck"="c:\windows\system32\dumprep.exe" [2008-04-13 10752]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2008-01-31 385024]
"SunJavaUpdateSched"="c:\program files\Java\jre1.6.0_07\bin\jusched.exe" [2008-06-10 144784]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2006-10-27 31016]
"SpySweeper"="c:\program files\Webroot\Spy Sweeper\SpySweeperUI.exe" [2008-10-12 6272888]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Gamma Loader.exe.lnk - c:\program files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [2006-08-19 113664]
Adobe Gamma Loader.lnk - c:\program files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [2006-08-19 113664]
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-09-23 29696]
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2005-09-24 282624]
HP Image Zone Fast Start.lnk - c:\program files\HP\Digital Imaging\bin\hpqthb08.exe [2004-11-04 53248]
Kodak EasyShare software.lnk - c:\program files\Kodak\Kodak EasyShare software\bin\EasyShare.exe [2005-07-22 151552]
Kodak software updater.lnk - c:\program files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe [2004-02-13 16423]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WRConsumerService]
@="Service"

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\PROGRA~1\\Yahoo!\\MESSEN~1\\yserver.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"c:\\Program Files\\Kodak\\KODAK Software Updater\\7288971\\Program\\Kodak Software Updater.exe"=
"c:\\Program Files\\Kodak\\Kodak EasyShare software\\bin\\EasyShare.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\AIM\\aim.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=

R0 ssfs0bbc;ssfs0bbc;c:\windows\system32\DRIVERS\ssfs0bbc.sys [2008-10-02 29808]
R2 [email]FAH@C:+folding+FAH502-Console.exe;FAH@C:+folding+FAH502-Console.exe;c:\folding\FAH502-Console.exe[/email] -svcstart []
R2 TwingoStorageDriver;TwingoStorageDriver;\??\c:\program files\Cisco Systems\Secure Desktop\Storage.sys [2007-01-23 73728]
R2 TwingoStorageService;Cisco Systems Secure Desktop;c:\program files\Cisco Systems\Secure Desktop\Storage.exe [2007-01-23 34576]
R2 Viewpoint Manager Service;Viewpoint Manager Service;"c:\program files\Viewpoint\Common\ViewpointService.exe" [2007-08-09 24652]
R2 WRConsumerService;Webroot Client Service;"c:\program files\Webroot\Spy Sweeper\WRConsumerService.exe" [2008-10-25 1066360]
S3 DNINDIS5;DNINDIS5 NDIS Protocol Driver;\??\c:\windows\system32\DNINDIS5.SYS [2001-01-01 17149]
S3 NETGEAR NETGEAR_MA101_USB_Adapter(R);NETGEAR NETGEAR_MA101_USB_Adapter(R) Service for NETGEAR MA101 USB Adapter;c:\windows\system32\DRIVERS\ma1012kr.sys []
S3 SavRoam;SAVRoam;"c:\program files\Symantec AntiVirus\SavRoam.exe" [2004-03-12 169192]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{6fba628f-dfaf-11d4-bbaf-00119562caef}]
\Shell\AutoRun\command - L:\PCConnect.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{8b4e58da-dfab-11d4-b988-00119562caef}]
\Shell\AutoRun\command - J:\LaunchU3.exe
.
Contents of the 'Scheduled Tasks' folder

2008-11-20 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2007-08-29 14:57]

2008-12-07 c:\windows\Tasks\GlaryInitialize.job
- c:\program files\Glary Utilities\initialize.exe [2008-07-18 11:08]

2008-12-05 c:\windows\Tasks\wrSpySweeper_L72EC90D722634BC991A9FE32F5A45CD0.job
- c:\program files\Webroot\Spy Sweeper\SpySweeperUI.exe [2008-10-12 12:18]

2008-12-05 c:\windows\Tasks\wrSpySweeper_L72EC90D722634BC991A9FE32F5A45CD0.job
- c:\program files\Webroot\Spy Sweeper\SpySweeperUI.exe [2008-10-12 12:18]

2008-12-05 c:\windows\Tasks\wrSpySweeper_L72EC90D722634BC991A9FE32F5A45CD0.job
- a:\","c:\","d:\","e:\","f:\","g:\","h:\","i:\","J:\" []
.
.

Supplementary Scan

.
uStart Page = hxxp://www.myspace.com/
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&fr=yie7c
mDefault_Page_URL = hxxp://yahoo.sbc.com/dsl
mDefault_Search_URL = hxxp://rd.yahoo.com/customize/sbcydsl/defaults/su/*http://www.yahoo.com
mSearch Page = hxxp://rd.yahoo.com/customize/sbcydsl/defaults/sp/*http://www.yahoo.com
mStart Page = hxxp://yahoo.sbc.com/dsl
mSearch Bar = hxxp://rd.yahoo.com/customize/sbcydsl/defaults/sb/*http://www.yahoo.com/search/ie.html
uInternet Settings,ProxyServer = 168.94.74.68:8080
uSearchURL,(Default) = hxxp://rd.yahoo.com/customize/sbcydsl/defaults/su/*http://www.yahoo.com
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000

O16 -: DirectAnimation Java Classes - file://c:\windows\Java\classes\dajava.cab
c:\windows\Downloaded Program Files\DirectAnimation Java Classes.osd

O16 -: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab
c:\windows\Downloaded Program Files\Microsoft XML Parser for Java.osd

c:\windows\Downloaded Program Files\ddfotg.1.0.0.33.dll - O16 -: {BAE1D8DF-0B35-47E3-A1E7-EEB3FF2ECD19}
hxxp://www.shockwave.com/content/dinerdashfloonthego/sis/ddfotg.1.0.0.33.cab
c:\windows\Downloaded Program Files\ddfotg.1.0.0.33.inf
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-12-06 19:21:25
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

c:\documents and settings\Charles\Application Data\Cisco Systems\Secure Desktop\!\Charles.vault 2293760 bytes

scan completed successfully
hidden files: 1

**************************************************************************
"ImagePath"="system32\DRIVERS\exportit.sys"

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\FAH@C:+folding+FAH502-Console.exe]
.

DLLs Loaded Under Running Processes

- - - - - - - > 'winlogon.exe'(964)
c:\program files\Cisco Systems\Secure Desktop\System.dll

- - - - - - - > 'lsass.exe'(1028)
c:\windows\system32\relog_ap.dll
c:\program files\Cisco Systems\Secure Desktop\System.dll

- - - - - - - > 'csrss.exe'(940)
c:\program files\Cisco Systems\Secure Desktop\System.dll
.

Other Running Processes

.
c:\program files\Common Files\Symantec Shared\ccSetMgr.exe
c:\program files\Common Files\Symantec Shared\ccEvtMgr.exe
c:\program files\Lavasoft\Ad-Aware\aawservice.exe
c:\program files\Common Files\Acronis\Schedule2\schedul2.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Symantec AntiVirus\DefWatch.exe
c:\folding\FAH502-Console.exe
c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\program files\Symantec AntiVirus\Rtvscan.exe
c:\folding\FahCore_78.exe
c:\program files\Webroot\Spy Sweeper\SpySweeper.exe
c:\program files\Viewpoint\Viewpoint Manager\ViewMgr.exe
c:\windows\system32\wscntfy.exe
c:\program files\HP\Digital Imaging\bin\hpqgalry.exe
c:\program files\Yahoo!\Messenger\Ymsgr_tray.exe
c:\program files\iPod\bin\iPodService.exe
c:\program files\Webroot\Spy Sweeper\SSU.exe
.
**************************************************************************
.
Completion time: 2008-12-06 19:26:27 - machine was rebooted [Charles]
ComboFix-quarantined-files.txt 2008-12-07 01:26:21

Pre-Run: 92,347,682,816 bytes free
Post-Run: 93,233,012,736 bytes free

201 --- E O F --- 2008-10-25 09:59:00

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:30:32 PM, on 12/6/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\Program Files\Webroot\Spy Sweeper\WRConsumerService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\folding\FAH502-Console.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\folding\FahCore_78.exe
C:\Program Files\Cisco Systems\Secure Desktop\Storage.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\MEDIC\bin\sprtcmd.exe
C:\Program Files\Acronis\TrueImage\TrueImageMonitor.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\Nero\data\Xtras\mssysmgr.exe
C:\Program Files\Sony Ericsson\Sony Ericsson PC Suite\SEPCSuite.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\WINDOWS\explorer.exe
C:\Program Files\Java\jre1.6.0_07\bin\jucheck.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.myspace.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://yahoo.sbc.com/dsl
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://rd.yahoo.com/customize/sbcydsl/defaults/su/*http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://rd.yahoo.com/customize/sbcydsl/defaults/sb/*http://www.yahoo.com/search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://rd.yahoo.com/customize/sbcydsl/defaults/sp/*http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://rd.yahoo.com/customize/sbcydsl/defaults/su/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 168.94.74.68:8080
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Common\Companion\Installs\cpn0\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Common\Companion\Installs\cpn0\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Common\Companion\Installs\cpn0\yt.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] "C:\PROGRA~1\SYMANT~1\VPTray.exe"
O4 - HKLM\..\Run: [MEDIC] "C:\Program Files\MEDIC\bin\sprtcmd.exe" /P MEDIC
O4 - HKLM\..\Run: [NeroFilterCheck] "C:\WINDOWS\system32\NeroCheck.exe"
O4 - HKLM\..\Run: [TrueImageMonitor.exe] "C:\Program Files\Acronis\TrueImage\TrueImageMonitor.exe"
O4 - HKLM\..\Run: [Acronis Scheduler2 Service] "C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [UserFaultCheck] "C:\WINDOWS\system32\dumprep.exe" 0 -u
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray
O4 - HKCU\..\Run: [ctfmon.exe] "C:\WINDOWS\system32\ctfmon.exe"
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] "C:\PROGRA~1\Nero\data\Xtras\mssysmgr.exe"
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_8 -reboot 1
O4 - HKCU\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Sony Ericsson PC Suite\SEPCSuite.exe" /systray /nologon
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: Yahoo! Canasta - http://download2.games.yahoo.com/games/clients/y/yt2_x.cab
O16 - DPF: Yahoo! Spades - http://download2.games.yahoo.com/games/clients/y/st3_x.cab
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://supportcenter.rr.com/sdccommon/download/tgctlcm.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmart.com/WalmartActivia.cab
O16 - DPF: {639658F3-B141-4D6B-B936-226F75A5EAC3} (CPlayFirstDinerDash2Control Object) - http://www.shockwave.com/content/dinerdash2/sis/DinerDash2.1.0.0.67.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?978394753296
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://dl8-cdn-01.sun.com/s/ESD44/JSCDL/jdk/6u7/jinstall-6u7-windows-i586-jc.cab?e=1222451974064&h=3cb26dcda6e0fe92fe8da7c09b885a0f/&filename=jinstall-6u7-windows-i586-jc.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {BAE1D8DF-0B35-47E3-A1E7-EEB3FF2ECD19} (CPlayFirstddfotgControl Object) - http://www.shockwave.com/content/dinerdashfloonthego/sis/ddfotg.1.0.0.33.cab
O16 - DPF: {E7D2588A-7FB5-47DC-8830-832605661009} (Live Collaboration) - https://livewc02.custhelp.com/7560-b440h-turbotax__promote/rnl/java/RntX.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: [email]FAH@C:+folding+FAH502-Console.exe[/email] - Stanford University - C:\folding\FAH502-Console.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Cisco Systems Secure Desktop (TwingoStorageService) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\Secure Desktop\Storage.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. (www.webroot.com) - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
O23 - Service: Webroot Client Service (WRConsumerService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRConsumerService.exe

--
End of file - 12383 bytes

Carolyn · December 2008

Hello,

I see that Viewpoint is installed. Viewpoint, Viewpoint Manager, Viewpoint Media Player are Viewpoint components which are installed as a side effect of installing other software, most notably AOL and AOL Instant Messenger (AIM). Viewpoint Manager is responsible for managing and updating Viewpoint Media Playerâ€™s components. You can disable this using the Viewpoint Manager Control Panel found in the Windows Control Panel menu. By selecting Disable auto-updating for the Viewpoint Manager -- the player will no longer attempt to check for updates. Anything that is installed without your consent is suspect. Read what Viewpoint says and make your own decision.

To provide a satisfying consumer experience and to operate effectively, the Viewpoint Media Player periodically sends information to servers at Viewpoint. Each installation of the Viewpoint Media Player is identifiable to Viewpoint via a Customer Unique Identifier (CUID), an alphanumeric identifier embedded in the Viewpoint Media Player. The Viewpoint Media Player randomly generates the CUID during installation and uses it to indicate a unique installation of the product. A CUID is never connected to a user's name, email address, or other personal contact information. CUIDs are used for the sole purpose of filtering redundant information. Each of these information exchanges occurs anonymously.

Viewpoint Manager is considered as foistware instead of malware since it is installed without user's approval but doesn't spy or do anything "bad". This may change, read Viewpoint to Plunge Into Adware.
I recommend that you remove the Viewpoint products; however, decide for yourself. To uninstall the the Viewpoint components (Viewpoint, Viewpoint Manager, Viewpoint Media Player):

Click Start, point to Settings, and then click Control Panel.
In Control Panel, double-click Add or Remove Programs.
In Add or Remove Programs, highlight >>Viewpoint component<< , click Remove.
Do the same for each Viewpoint component.

I would like to see the output from the first time you ran ComboFix, if any exists.

Step 1:
Using Windows Explore by right-clicking the Start button and left clicking Explore navigate to and find the following folders:

C:\qoobox

Please post the contents of the files in that folder.

Step 2:
Using Windows Explore by right-clicking the Start button and left clicking Explore navigate to and find the following folders:

C:\QooBox\LastRun

If there are any log files in that folder, please post them in your next reply as well.

chipatkinson · December 2008

Thanks Carolyn. I uninstalled viewpoint media player. That was the only viewpoint component I found.

I did not find a C:/qoobox/lastrun folder so couldn't paste contents for you. However, I've pasted contents of C:/qoobox folder below.

I still get the same error message trying to access yahoo mail and some other sites like usaa.com and myfamily.com.

contents of combofix-quarantined-files.txt
2008-10-25 13:52:36 A

12 C:\Qoobox\Quarantine\C\WINDOWS\wiaservv.log.vir
2008-12-06 17:37:19 A

166 C:\Qoobox\Quarantine\catchme.log
2008-12-06 19:15:16 A

9,266 C:\Qoobox\Quarantine\Registry_backups\tcpip.reg
2008-12-06 19:25:09 A

0 C:\Qoobox\Quarantine\Registry_backups\HKLM-Run-CFSServ.exe.reg.dat
2008-12-06 19:25:09 A

0 C:\Qoobox\Quarantine\Registry_backups\HKLM-Run-NDSTray.exe.reg.dat
2008-12-06 19:25:09 A

0 C:\Qoobox\Quarantine\Registry_backups\HKLM-Run-TFncKy.reg.dat

contents of c:/qoobox/add-remove programs.txt
6200
6200_Help
6200Trb
Acronis*True*Image
Ad-Aware
Adobe Flash Player ActiveX
Adobe InDesign 1.5
Adobe Photoshop 6.0
Adobe Reader 7.0.8
Adobe SVG Viewer
AiO_Scan
AiOSoftware
AOL Instant Messenger
AOL Uninstaller (Choose which Products to Remove)
Apple Mobile Device Support
Apple Software Update
Avanquest update
BufferChm
CameraDrivers
CameraUserGuides
CardRd81
CCScore
Cisco Secure Desktop
Copy
CP_AtenaShokunin1Config
cp_dwShrek2Albums1
cp_dwShrek2Cards1
CR2
CreativeProjects
CreativeProjectsTemplates
CueTour
Destinations
DeviceManagementQFolder
DocProc
DocumentViewer
ESSBrwr
ESSCDBK
ESScore
ESSCT
ESSEMAIL
ESSgui
ESShelp
ESSini
ESSPCD
ESSPDock
ESSSONIC
ESSTOOLS
ESSTUTOR
ESSvpaht
ESSvpot
eSupportQFolder
Family Tree Maker 2005
Fax
Glary Registry Repair 2.9
Glary Utilities 2.6
HijackThis 2.0.2
HLPIndex
HLPPDOCK
HLPSFO
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows XP (KB952287)
HP Extended Capabilities 4.7
HP Image Zone 4.7
HP Imaging Device Functions 6.0
HP Photosmart Cameras 6.0
HP PSC & OfficeJet 4.7
HP Software Update
HP Solution Center and Imaging Support Tools 6.0
hpiCamDrvQFolder
HPProductAssistant
HPSystemDiagnostics
InstantShare
InterActual Player
iTunes
Java(TM) 6 Update 7
KSU
Linksys Wireless-G USB Network Adapter
LiveUpdate 2.0 (Symantec Corporation)
Malwarebytes' Anti-Malware
MarketResearch
Medic Patch 6.0.0.8
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Software Update for Web Folders (English) 12
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft Web Publishing Wizard 1.52
Move Networks Player for Internet Explorer
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MySpaceIM
Nero PhotoShow Express
Nero Suite
Notifier
OfotoXMI
OTtBP
OTtBPSDK
Outlook Express Backup Wizard version 1.1
Panda ActiveScan
PanoStandAlone
PhotoGallery
ProductContext
QFolder
QuickTime
Readme
Realtek AC'97 Audio
Rhapsody Player Engine
Road Runner Medic 6.0.0.6
RoadRunner
Scan
ScannerCopy
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows XP (KB913433)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB958644)
SFR
SHASTA
SKIN0001
SkinsHP1
SKINXSDK
SolutionCenter
Sony Ericsson PC Suite 4.006.00
Spy Sweeper
Spy Sweeper Core
SpywareBlaster 4.1
Status
Symantec AntiVirus
TrayApp
Unload
Update for Windows XP (KB951072-v2)
Viewpoint Media Player
VPRINTOL
Web Pictures Downloader 1.9
WebFldrs XP
WebReg
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Imaging Component
Windows Internet Explorer 7
Windows XP Service Pack 3
WIRELESS
XP TCP/IP Repair 1.0
Yahoo! Install Manager
Yahoo! Login
Yahoo! Messenger
Yahoo! Messenger Explorer Bar
Yahoo! Toolbar

C/qoobox folder also contains backenv folder and quarantine folder. It also has two files named snapshot@2008-12.06.19.25.08.29.dat and [email]snapshot@2008-12-06_19.25.08.29_B.dat[/email]. Couldn't open those files so couldn't paste them for you.

Carolyn · December 2008

Hello,

Did you, or someone you know set this proxy server:

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 168.94.74.68:8080

168.94.74.68 belongs to Best Buy Co., Inc.

If you do not know how that proxy server was set on your computer, remove it using HijackThis:

Remove bad HijackThis entriy

Run HijackThis
Click on the Scan button
Put a check beside the items listed below (if present):

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 168.94.74.68:8080 <<only delete this if you do not know it's origin
Close all open windows and browsers/email, etc...
Click on the "Fix Checked" button
When completed, close the application.

Registry Cleaners

I notice the presence of Glary Registry Repair 2.9 Registry Cleaner on your pc.

I don't personally recommend the use of ANY registry cleaners.
Here is an excerpt from a discussion on regcleaners

Most reg cleaners aren't "bad" as such, but they aren't perfect and even the best have been known to cause problems.
The point we are trying to make is that the risk of using one far outweighs any benefit.
If it does work perfectly you will not see any difference
If it doesn't work properly you may end up with an expensive doorstop.

http://forums.whatthetech.com/Regcleaner_t42862.html

Please go to Kaspersky website and perform an online antivirus scan.

Read through the requirements and privacy statement and click on Accept button.
It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
When the downloads have finished, click on Settings.
Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
Spyware, Adware, Dialers, and other potentially dangerous programs
Archives
Mail databases

[*]Click on My Computer under Scan.
[*]Once the scan is complete, it will display the results. Click on View Scan Report.
[*]You will see a list of infected items there. Click on Save Report As....
[*]Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
[*]Please post this log in your next reply along with a fresh HijackThis log and a description of how your computer is behaving.

chipatkinson · December 2008

Thanks for the help Carolyn! I deleted the proxy server entry and unistalled the Glary Registry Repair. The computer seems to run at normal speed; however, I still have the original problem. I can't access sites like yahoo mail, usaa.com, myfamily.com but can access this site and many others. Not sure why I can't access the other sites.

I've posted a new HJT log and the Kaspersky log below. I appreciate any suggestions you have.

Thanks!
Chip

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:22:15 PM, on 12/10/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\Program Files\Webroot\Spy Sweeper\WRConsumerService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\folding\FAH502-Console.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Cisco Systems\Secure Desktop\Storage.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINDOWS\system32\wscntfy.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\MEDIC\bin\sprtcmd.exe
C:\Program Files\Acronis\TrueImage\TrueImageMonitor.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\Nero\data\Xtras\mssysmgr.exe
C:\Program Files\Sony Ericsson\Sony Ericsson PC Suite\SEPCSuite.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\folding\FahCore_81.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.myspace.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://yahoo.sbc.com/dsl
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://rd.yahoo.com/customize/sbcydsl/defaults/su/*http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://rd.yahoo.com/customize/sbcydsl/defaults/sb/*http://www.yahoo.com/search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://rd.yahoo.com/customize/sbcydsl/defaults/sp/*http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://rd.yahoo.com/customize/sbcydsl/defaults/su/*http://www.yahoo.com
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Common\Companion\Installs\cpn0\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Common\Companion\Installs\cpn0\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Common\Companion\Installs\cpn0\yt.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] "C:\PROGRA~1\SYMANT~1\VPTray.exe"
O4 - HKLM\..\Run: [MEDIC] "C:\Program Files\MEDIC\bin\sprtcmd.exe" /P MEDIC
O4 - HKLM\..\Run: [NeroFilterCheck] "C:\WINDOWS\system32\NeroCheck.exe"
O4 - HKLM\..\Run: [TrueImageMonitor.exe] "C:\Program Files\Acronis\TrueImage\TrueImageMonitor.exe"
O4 - HKLM\..\Run: [Acronis Scheduler2 Service] "C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [UserFaultCheck] "C:\WINDOWS\system32\dumprep.exe" 0 -u
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] "C:\WINDOWS\system32\dumprep.exe" 0 -k
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray
O4 - HKCU\..\Run: [ctfmon.exe] "C:\WINDOWS\system32\ctfmon.exe"
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] "C:\PROGRA~1\Nero\data\Xtras\mssysmgr.exe"
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_8 -reboot 1
O4 - HKCU\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Sony Ericsson PC Suite\SEPCSuite.exe" /systray /nologon
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: Yahoo! Canasta - http://download2.games.yahoo.com/games/clients/y/yt2_x.cab
O16 - DPF: Yahoo! Spades - http://download2.games.yahoo.com/games/clients/y/st3_x.cab
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://supportcenter.rr.com/sdccommon/download/tgctlcm.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmart.com/WalmartActivia.cab
O16 - DPF: {639658F3-B141-4D6B-B936-226F75A5EAC3} (CPlayFirstDinerDash2Control Object) - http://www.shockwave.com/content/dinerdash2/sis/DinerDash2.1.0.0.67.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?978394753296
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://dl8-cdn-01.sun.com/s/ESD44/JSCDL/jdk/6u7/jinstall-6u7-windows-i586-jc.cab?e=1222451974064&h=3cb26dcda6e0fe92fe8da7c09b885a0f/&filename=jinstall-6u7-windows-i586-jc.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {BAE1D8DF-0B35-47E3-A1E7-EEB3FF2ECD19} (CPlayFirstddfotgControl Object) - http://www.shockwave.com/content/dinerdashfloonthego/sis/ddfotg.1.0.0.33.cab
O16 - DPF: {E7D2588A-7FB5-47DC-8830-832605661009} (Live Collaboration) - https://livewc02.custhelp.com/7560-b440h-turbotax__promote/rnl/java/RntX.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: [email]FAH@C:+folding+FAH502-Console.exe[/email] - Stanford University - C:\folding\FAH502-Console.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Cisco Systems Secure Desktop (TwingoStorageService) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\Secure Desktop\Storage.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. (www.webroot.com) - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
O23 - Service: Webroot Client Service (WRConsumerService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRConsumerService.exe

--
End of file - 12003 bytes

KASPERSKY ONLINE SCANNER 7 REPORT
Wednesday, December 10, 2008
Operating System: Microsoft Windows XP Home Edition Service Pack 3 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Wednesday, December 10, 2008 22:20:53
Records in database: 1450451

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
A:\
C:\
D:\
E:\
F:\
G:\
H:\
I:\
J:\

Scan statistics:
Files scanned: 61377
Threat name: 29
Infected objects: 52
Suspicious objects: 8
Duration of the scan: 01:17:45

File name / Threat name / Threats count
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\07980000.VBN Infected: Trojan-Downloader.SWF.Gida.a 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\08F00000.VBN Infected: Trojan-Downloader.JS.Agent.kd 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\08FC0000.VBN Infected: Trojan-Downloader.JS.Small.eo 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\08FC0001.VBN Infected: Trojan-Downloader.JS.Psyme.dy 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\08FC0002.VBN Infected: Trojan-Downloader.JS.Small.eo 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\08FC0003.VBN Infected: Trojan-Downloader.JS.Small.eo 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\08FC0004.VBN Infected: Trojan-Downloader.JS.Psyme.dy 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\08FC0005.VBN Infected: Trojan-Downloader.JS.Small.eo 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\09140000.VBN Infected: Trojan.Win32.Patched.dy 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\09E80000.VBN Infected: Backdoor.Win32.UltimateDefender.gen 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\09E80001.VBN Infected: Backdoor.Win32.Agent.rfv 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\09E80002.VBN Infected: Trojan-Downloader.Win32.FraudLoad.vbxt 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\09E80003.VBN Infected: Trojan-Downloader.Win32.FraudLoad.vbxt 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\09E80004.VBN Infected: Backdoor.Win32.Agent.roc 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\09E80005.VBN Infected: Backdoor.Win32.Agent.rfw 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0A040000.VBN Infected: Backdoor.Win32.UltimateDefender.gen 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0A040001.VBN Infected: Backdoor.Win32.Agent.rfv 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0A040002.VBN Infected: Trojan-Downloader.Win32.FraudLoad.vbxt 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0A040003.VBN Infected: Backdoor.Win32.Agent.roc 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0A040004.VBN Infected: Backdoor.Win32.Agent.rfw 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0A280000.VBN Suspicious: Password-protected-EXE 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0A2C0000.VBN Infected: Trojan.Win32.Pakes.lka 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0A2C0001.VBN Infected: Trojan.Win32.Pakes.lka 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0ACC0000.VBN Infected: Trojan.Win32.Pakes.lka 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0ACC0002.VBN Infected: Trojan.Win32.Pakes.lka 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0ACC0003.VBN Infected: Trojan.Win32.Pakes.lka 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0AF00000.VBN Infected: Trojan-Downloader.SWF.Gida.a 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0AF80000.VBN Infected: Trojan-Downloader.Win32.Agent.ajmq 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0AF80001.VBN Infected: Trojan-Downloader.Win32.Agent.ajmq 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0D240000.VBN Infected: Rootkit.Win32.Clbd.kf 1
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0D240001.VBN Infected: Rootkit.Win32.Clbd.kf 1
C:\Documents and Settings\Charles\Application Data\Sun\Java\Deployment\cache\6.0\27\3aaec1db-65f42af2 Infected: Trojan-Downloader.Java.OpenConnection.aj 2
C:\Documents and Settings\Charles\Application Data\Sun\Java\Deployment\cache\6.0\27\3aaec1db-65f42af2 Infected: Exploit.Java.ByteVerify 2
C:\Documents and Settings\Charles\Application Data\Sun\Java\Deployment\cache\6.0\63\36b2e4bf-3910a3da Infected: Trojan-Downloader.Java.OpenStream.c 1
C:\Documents and Settings\Charles\Application Data\Sun\Java\Deployment\cache\6.0\63\36b2e4bf-3910a3da Infected: Trojan.Java.ClassLoader.h 1
C:\Documents and Settings\Charles\Application Data\Sun\Java\Deployment\cache\6.0\63\36b2e4bf-3910a3da Infected: Trojan.Java.ClassLoader.d 1
C:\Documents and Settings\Charles\Local Settings\Application Data\Identities\{33233FAC-3899-45FA-9E88-C74F4E19CEF4}\Microsoft\Outlook Express\Deleted Items.dbx Suspicious: Trojan-Spy.HTML.Fraud.gen 1
C:\Documents and Settings\Charles\Local Settings\Application Data\Identities\{33233FAC-3899-45FA-9E88-C74F4E19CEF4}\Microsoft\Outlook Express\Sent Items.dbx Suspicious: Trojan-Spy.HTML.Fraud.gen 1
C:\Documents and Settings\Charles\Local Settings\Application Data\Identities\{5D55C9E8-C7AD-49FF-A592-8C37DE838436}\Microsoft\Outlook Express\Sent Items.dbx Suspicious: Trojan-Spy.HTML.Fraud.gen 1
C:\Documents and Settings\Charles\Local Settings\Application Data\Identities\{A6E54DDC-A8F5-40A7-BE48-62DFE7534E6A}\Microsoft\Outlook Express\Deleted Items.dbx Suspicious: Exploit.HTML.Iframe.FileDownload 1
C:\Documents and Settings\Charles\Local Settings\Application Data\Identities\{A6E54DDC-A8F5-40A7-BE48-62DFE7534E6A}\Microsoft\Outlook Express\Deleted Items.dbx Infected: Email-Worm.Win32.Klez.h 1
C:\Documents and Settings\Charles\Local Settings\Application Data\Identities\{A6E54DDC-A8F5-40A7-BE48-62DFE7534E6A}\Microsoft\Outlook Express\Deleted Items.dbx Infected: Email-Worm.Win32.Magistr.b 1
C:\Documents and Settings\Charles\Local Settings\Application Data\Identities\{A6E54DDC-A8F5-40A7-BE48-62DFE7534E6A}\Microsoft\Outlook Express\Deleted Items.dbx Infected: Email-Worm.Win32.Mabutu.a 1
C:\Documents and Settings\Charles\Local Settings\Application Data\Identities\{A6E54DDC-A8F5-40A7-BE48-62DFE7534E6A}\Microsoft\Outlook Express\Deleted Items.dbx Infected: Trojan-Spy.HTML.Fiffraud.m 1
C:\Documents and Settings\Charles\Local Settings\Application Data\Identities\{A6E54DDC-A8F5-40A7-BE48-62DFE7534E6A}\Microsoft\Outlook Express\Inbox.dbx Suspicious: Exploit.HTML.Iframe.FileDownload 1
C:\Documents and Settings\Charles\Local Settings\Application Data\Identities\{A6E54DDC-A8F5-40A7-BE48-62DFE7534E6A}\Microsoft\Outlook Express\Inbox.dbx Infected: Email-Worm.Win32.Tanatos.a 1
C:\Documents and Settings\Charles\Local Settings\Application Data\Identities\{A6E54DDC-A8F5-40A7-BE48-62DFE7534E6A}\Microsoft\Outlook Express\Inbox.dbx Infected: Email-Worm.Win32.Bagle.g 1
C:\Documents and Settings\Charles\Local Settings\Application Data\Identities\{A6E54DDC-A8F5-40A7-BE48-62DFE7534E6A}\Microsoft\Outlook Express\Inbox.dbx Infected: Net-Worm.Win32.Mytob.bj 1
C:\Documents and Settings\Charles\Local Settings\Application Data\Identities\{B2F316C9-BC69-4B28-9E03-187738460796}\Microsoft\Outlook Express\Deleted Items.dbx Suspicious: Exploit.HTML.Iframe.FileDownload 1
C:\Documents and Settings\Charles\Local Settings\Application Data\Identities\{B2F316C9-BC69-4B28-9E03-187738460796}\Microsoft\Outlook Express\Deleted Items.dbx Infected: Email-Worm.Win32.Klez.h 1
C:\Documents and Settings\Charles\Local Settings\Application Data\Identities\{B2F316C9-BC69-4B28-9E03-187738460796}\Microsoft\Outlook Express\Deleted Items.dbx Infected: Email-Worm.Win32.Magistr.b 1
C:\Documents and Settings\Charles\Local Settings\Application Data\Identities\{B2F316C9-BC69-4B28-9E03-187738460796}\Microsoft\Outlook Express\Deleted Items.dbx Infected: Email-Worm.Win32.Mabutu.a 1
C:\Documents and Settings\Charles\Local Settings\Application Data\Identities\{B2F316C9-BC69-4B28-9E03-187738460796}\Microsoft\Outlook Express\Deleted Items.dbx Infected: Email-Worm.Win32.Warezov.eu 1
C:\Documents and Settings\Charles\Local Settings\Application Data\Identities\{B2F316C9-BC69-4B28-9E03-187738460796}\Microsoft\Outlook Express\Inbox.dbx Suspicious: Exploit.HTML.Iframe.FileDownload 1
C:\Documents and Settings\Charles\Local Settings\Application Data\Identities\{B2F316C9-BC69-4B28-9E03-187738460796}\Microsoft\Outlook Express\Inbox.dbx Infected: Email-Worm.Win32.Tanatos.a 1
C:\Documents and Settings\Charles\Local Settings\Application Data\Identities\{B2F316C9-BC69-4B28-9E03-187738460796}\Microsoft\Outlook Express\Inbox.dbx Infected: Email-Worm.Win32.Bagle.g 1
C:\Documents and Settings\Charles\Local Settings\Application Data\Identities\{B2F316C9-BC69-4B28-9E03-187738460796}\Microsoft\Outlook Express\Inbox.dbx Infected: Net-Worm.Win32.Mytob.bj 1
C:\Documents and Settings\Charles\Local Settings\Application Data\Identities\{B2F316C9-BC69-4B28-9E03-187738460796}\Microsoft\Outlook Express\Inbox.dbx Infected: Email-Worm.Win32.Warezov.eu 1

The selected area was scanned.

Carolyn · December 2008

Hello,

Empty Symantec Quarantine Files

Open the Symantec Control Panel

Click View | Quarantine.

Select the file or group of files.

Do one of the following:

*Right click the file and choose Delete Permanently
*Click the X Delete button.

Click Start Delete

CLEAN JAVA CACHE FOLDER
Please follow these instructions carefully to clean java cache:
how to clean java cache

The Kaspersky log indicates that there are quite a few infected emails in Outlook Express.

Go to the "Sent Items" folder. Delete any emails that you do not absolutely need to keep. Next do the same for the "Inbox" folder.

Lastly, please empty your "Deleted Items" folder. To do this right click on the Deleted Items folder and click "Empty 'Deleted Items' Folder".

Having removed all your unwanted Emails completely it is now wise to Compact all your remaining Emails. Compacting makes the size of the folders smaller by compacting the files contained within them. All the Emails are still readable and still intact just smaller.

To do this click from the top toolbar File / Folder / Compact All Folders

Reboot your computer, then try those problem web sites again.

If you are still unable to get to those sites with Internet Explorer, let's see if you can reach those problem web sites with an alternate browser:

Please download and install FireFox.

Try to access those web sites using FireFox. Let me know what happens.

chipatkinson · December 2008

Thanks again Carolyn for your help!

I emptied the quarantine files, cleaned the java cache, deleted all the outlook express identities kapersky scan indicated contained infected or suspicious files, and rebooted the computer. I still had the same problem.

I downloaded firefox and I can access all sites with that browser.

I opened IE 7 again and did the following in sequence (testing for site access after each step) deleted browsing history, reset security settings, ran IE in "no add on" mode, and reset internet explorer setting using the tools/internet options/advance tab. None of this solved the problem. Still get the internet explorer can't access this webpage when trying to access yahoo mail, usaa.com, or myfamily.com.

Suggestions???

Carolyn · December 2008

Go to Internet Options and select the Privacy tab.

Click on Sites.

Scroll through the Managed Websites. If any of the problem sites are listed and the setting for that site is Always Block, click on the site name once to highlight it, then click Remove.

Next, in the Address of website window, type the site names in one by one and blick Allow.

When done, click Okay to close the Sites window, and click Okay again to close the Internet Options window.

Close Internet Explorer, then open it again.

Let me know if you are now able to access those sites using IE.

chipatkinson · December 2008

Thanks Carolyn. I didn't have any sites listed as blocked in the privacy tab. I typed the addresses for the three sites into the window and clicked allow. Closed and opened the browser, but still get the same message and can't access the sites.

Carolyn · December 2008

One more thing to try...

Close all web browser windows.

Open SpywareBlaster and Click on the "Disable All Protection" link under Quick Tasks, then exit the program.

Give Internet Explorer a try, see if you can get to those web sites now.

chipatkinson · December 2008

Thanks Carolyn. I disabled all protection for Spywareblaster but that didn't allow me to access the sites with IE.

Carolyn · December 2008

Well, I am at a loss as to what is preventing Internet Explorer from accessing those web sites. I can tell you that it is not malware related.

For continued assistance, I recommend that you post in one of the General Computer Troubleshooting Forums below:

http://forums.whatthetech.com/forums.html
http://www.techguy.org/
http://www.bleepingcomputer.com/forums/

This is my general post for when your logs show no signs of malware

-

Protection Programs
Don't forget to re-enable any protection programs we disabled during your fix.

General Security and Computer Health
Below are some steps to follow in order to dramatically lower the chances of reinfection. You may have already implemented some of the steps below, however you should follow any steps that you have not already implemented.

Clear Infected System Restore Points
- Turn System Restore off
- On the Desktop, right click on the My Computer icon.
- Click Properties.
- Click the System Restore tab.
- Check Turn off System Restore.
- Click Apply, and then click OK.
  Restart your computer
- Turn System Restore on
- On the Desktop, right click on the My Computer icon.
- Click Properties.
- Click the System Restore tab.
- Uncheck *Turn off System Restore*.
- Click Apply, and then click OK.
Note: only do this once,and not on a regular basis
Set correct settings for files
- Click Start > My Computer > Tools menu (at top of page) > Folder Options > View tab.
- Under Hidden files and folders if necessary select Do not show hidden files and folders.
- If unchecked please check Hide protected operating system files (Recommended)
- If necessary check Display content of system folders
- If necessary Uncheck Hide file extensions for known file types.
- Click OK
Make sure that you keep your antivirus updated
New viruses come out every minute, so it is essential that you have the latest signatures for your antivirus program to provide you with the best possible protection from malicious software.
Note: You should only have one antivirus installed at a time. Having more than one antivirus program installed at once is likely to cause conflicts and may well decrease your overall protection as well as impairing the performance of your PC.
Security Updates for Windows, Internet Explorer & Microsoft Office
Whenever a security problem in its software is found, Microsoft will usually create a patch so that after the patch is installed, attackers can't use the vulnerability to install malicious software on your PC. Keeping up with these patches will help to prevent malicious software being installed on your PC. Ensure you are registered for Windows updates via Start > right-click on My Computer > Properties > Automatic Updates tab or visit the Microsoft Update site on a regular basis.
Note: The update process uses ActiveX, so you will need to use internet explorer for it and allow the ActiveX control to install.
Update Non-Microsoft Programs
Microsoft isn't the only company whose products can contain security vulnerabilities. To check whether other programs running on your PC are in need of an update, you can use the Secunia Software Inspector - I suggest that you run it at least once a month.
Make Internet Explorer More Secure
You are using Internet Explorer v. 7. Therefore please read and follow the recommendations at this SITE

Recommended Programs

I would recommend the download and installation of some or all of the following programs (if not already present), and the updating of them on a regular basis.

WinPatrol
As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge. For more information, please visit HERE.
SpywareBlaster
SpywareBlaster sets killbits in the registry to prevent known malicious ActiveX controls from installing on your computer. If you don't know what ActiveX controls are, see HERE. You can download SpywareBlaster from HERE.
Malwarebytes' Anti-Malware or SuperAntiSpyware
These are anti-malware applications that can thoroughly remove even the most advanced malware. They include a number of features, including a built in protection monitor that blocks malicious processes before they even start.
You can download Malwarebytes' Anti-Malware from HERE. You can find a tutorial HERE.
You can download SuperAntiSpyware from HERE.
Hosts File
For added protection you may also like to add a host file. A simple explanation of what a Hosts file does is HERE and for more information regarding host files read HERE.

Be sure to disable the service "DNS Client" FIRST to allow the use of large HOSTS files without slowdowns.
If this isn't done first, the next reboot may take a VERY LONG TIME.
This is how to do it. First be sure you are signed in as a user with administrative privileges:

Stop and Disable the DNS Client Service
Go to Start, Run and type Services.msc and click OK.
Under the Extended Tab, Scroll down and find this service.
DNS Client
Right-Click on the DNS Client Service. Choose Properties
Select the General tab. Click on the Stop button.
Click the Arrow-down tab on the right-hand side at the Start-up Type box.
From the drop-down menu, click on Manual
Click the Apply tab, then click OK
Use an alternative Internet Browser
Many of the exploits are directed to users of Internet Explorer. Try using a different browser instead:
Firefox
Opera

Finally I am trying to make one point very clear. It is absolutely essential to keep all of your security programs up to date.

Also please read this great article by Tony Klein So How Did I Get Infected In First Place

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can be closed.

chipatkinson · December 2008

Thanks for trying to fix my problem Carolyn. I'll post in one of the sites you recommended.

Trogan · December 2008

Glad we could be of assistance! The help you received here was free.

This topic is now closed. If you wish it reopened, please send a Private Message to Trogan with a link to your thread.

If you are not the user who started this thread, you must start your own Thread instead (grin)

Help with Kid's Computer

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