Radeon VS RAM????

edited January 2004 in Hardware
More problems! My Radeon will work fine with the 3.7 CATS, and my RAM works fine witout my video card. I have one gig of RAM and my video card doesn't seem to like it very much. I have changed my AGP aperature size from 128 to 256, that didn't help. I can't use CAT 3.10s becuase they are even more unstable on my system...What does AGP 3.0 calibration cycle do? I disabled that and my system seems to be more stable. I am trying to play Dark age of Camelot and my system keeps crashing. Oh yeah I also took out a stick of RAM and played for like 4 hours with no problems. This is getting very frustrating, I am one step away from trading my card for a FX5900. My system:

AMD 2700+
1 GIG elixer RAM (tested and works fine)
Radeon 9800NP
FIC AM39L MB

I am thinking I may just have to wait for a BIOS update for my MOBO, but I am not sure, there is nothing available for it. It is a VIA chipset and the chipset drivers are up to date.

Comments

  • edited January 2004
    Dude...I have to say that I'd be more inclined to believe the Elixer was the fault than the 9800 was.
    I worked at a local shop here for a while and we got a few shipments of PC2700 elixer 512mb sticks that were showing close to a 50% failure rate.
    If you run the bootable ISO of memtest86 reconfigure it to run the full suite of tests and let it loop. I'm fairly certain you'll start seeing errors.
    We used QuickTech Pro and sometimes it'd take the full test up to 99% complete to start showing any errors then every single address would light up like a christmas tree.
  • ketoketo Occupied. Or is it preoccupied? Icrontian
    edited January 2004
    Via chipset is likely the problem. Not that many users in here on VIA mobo's any more, including myself, mostly everyone's on nforce2 so not sure what our knowledge base is like on this subject. I'd suggest going to VIA's site and perusing their forums for similar issues. Not at all familiar with AGP calibration cycle, no mobo/bios I have used has had it.

    It *could* be a power issue, either power supply or motherboard voltage regulation. Got another power supply you can try out? This is a longshot tho.

    I'm going to assume that you've tried your RAM in all the different DIMM slots, if you haven't that's another thing to try.
  • ThraxThrax 🐌 Austin, TX Icrontian
    edited January 2004
    VIA's problems, by in large, have not changed since the KT266A/KT333CE, so all the old troubleshooting suggestions still apply.

    That said, I would suspect the RAM first; and a supposed incompatability with VIA chipsets and the new Cat 3.10.. That being VIA's fault. Try changing your 4in1 to a release behind the newest.
  • Straight_ManStraight_Man Geeky, in my own way Naples, FL Icrontian
    edited January 2004
    Well, lessee.... How much RAM do you have on the video card itself???? And, what specs and voltages are the RAM sticks on motherboard set to????

    Some RAM does not like 2.5,3,3,6 or less in any value listed. Most fo the DDR I have used does not like over 2.75 V for real long time frames. What are your case temps when things flake, can you run MBM5 in 30 sec cycle interval log with temps logged, and voltages, and see if the low voltages like 3.3 and\or 2 drop or jump over 10% about the time the board\RAM\Video Card\DVD player combo crashes the system??? The ultra-low 2 subvoltage can be used for CPU and some 8X AGPs can draw from that power leg also with Via's.

    One sign you have a near-maxed out PSU is if you turn on the DVD player or burn CDs or DVDs and this consistently happens, a bigger and better PSU might be wanted. DVD lasers pull a large amount of juice, and many PSUs have a totla wattage for all voltages and when 12 draw leaps sometimes 3.3 and 2 SAG and things go crazy.

    RAM possible, slower, wrong voltage, wrong speed settings in SPD subtabling, and wrong voltage can be a cumulative draw thing.


    One way to test for sure, run memtest86 from a DVD drive boot for 12 hours straight, oughtto yeild 10-15 full test cycle runs through a GIG or so of RAM. This can give you an idea if RAM is flaking. If not, start thinking about what else is happening when your box hangs.... Power-wise, that is..... Best SOFT and basic load and temp logger I know of is MBM5 (5.3.5.1) until you get into very heavy duty software.

    John.
  • edited January 2004
    The Video card has 128MB of RAM on it. I thought of the power supply issue as well, Im running a 350W antec Power supply. I am almost positive that is NOT the problem, I was running everything on the 250W PS that came with the system with no Problems. I am assuming the problem with CAT 3.10S was the VIA chipset. The 3.7s seem to run fairly stable though, so I will stick with them for the time being. I have updated my hyperion drivers already as well. I blamed it on the card to early I guess. I will test the stick...I kinda makes sense that one of them might be bad now that i think about it...
  • edited January 2004
    Tested the ram for 2 hours so far, going to test it the rest of the night, but so far its fine. Thrax, you said all VIA's troubleshooting suggestions still apply...what are those? I have the most up to date hyperions I can find. Is there a good 8X MOBO that I can get for around $100 or so? Do you guys think I should get a new MOBO? I am so tired of all these problems, I don't really want to be a regular poster of things like this hehe. Ageek, I have never had a problem viewing DVD's or burning CD or DVD's. and MOBO monitor is showing system temps of 38 C with the processor only around 48-50 C under load. Also this is happening intermitently. From my experience in PS issues it would crash as soon as the 12V went up, this isn't the case, I can play for 4 hours...or 4 ten minutes. Doesn't happen the same each time.
  • edited January 2004
    oh yeah Ageek, I can change the voltages on my MOBO anyway...it won't let me get to them, they are greyed out.
  • ThraxThrax 🐌 Austin, TX Icrontian
    edited January 2004
    VIA traditionally has the following problems:

    1. Intermittent unexplainable reboots or lockups.
    2. Inability to launch AGP-reliant applications, but anything else.
    3. Computer reboots or freezes only on AGP-reliant applications.
    4. Rendering errors not reproduceable on other chipsets.
    5. Inability to function at any level with Soundblaster cards, whilst others manage some slight degree of compatability.
    6. General dislike of AGP 8X cards. Sometimes turning it to 4x or 2x will fix this with no loss of performance.
    7. A dislike of frontside bus speeds that are well within reason for its own PCI/AGP bus and other vendors' chipsets, but too high for the VIA.
    8. A random distaste for random drivers from all video card vendors.

    Those are the ones I can recall.

    I would recommend finding some ram to swap in, if only temporarily, and see if the errors persist. Memory testing, as we have found lately here, can show zero errors, but the memory could still be the root of the problem.

    As for the Hyperion drivers; go one or two versions BACK from the most current one.
  • edited January 2004
    Thrax do you recommend I get a new MOBO? And can I get an 8X one decently cheap and just transfer everything I have to the new MOBO...or is it not worth the trouble??
  • ThraxThrax 🐌 Austin, TX Icrontian
    edited January 2004
    I recommend you try as many troubleshooting options as you can.

    My primary suggestion now would be to stick with Catalysts below v3.10, and change your card to AGP 4x in the BIOS, or even 2x for right now.

    You can get the best athlon board out there for around $100, but I dont recommend that yet.
  • edited January 2004
    Well I tested the RAM for a while. How many passes are necessary for it to show errors? I let it run over night,but the power went out and obviously stopped the test. I just ran 3 passes of the complete test and no errors showed up. Maybe it is just the game. I am going to try some others and see if they crash...
  • edited January 2004
    OK trying to Run 3D Mark 2001, had it set for an hour long test. My machine can't make it through the test. Once it just stopped, the second time I got a serious error message after the comp restarted...
  • edited January 2004
    I hadn't seen anyone suggest this, so here goes:

    What kind of Power Supply are you running? Have you tried another one? What readings are you getting for your various voltage lines? What temps are you getting (Case and CPU?)
  • EnverexEnverex Worcester, UK Icrontian
    edited January 2004
    Disaster1 wrote:
    Thrax do you recommend I get a new MOBO? And can I get an 8X one decently cheap and just transfer everything I have to the new MOBO...or is it not worth the trouble??

    There are hell of a lot more things to look for in a motherboard than AGP 8x support....
  • edited January 2004
    What are problems that will occur with power supply? Is freezing one of them? while running 3D Mark 2001 I just froze this time...no crash to desktop...
  • EnverexEnverex Worcester, UK Icrontian
    edited January 2004
    Disaster1 wrote:
    What are problems that will occur with power supply? Is freezing one of them? while running 3D Mark 2001 I just froze this time...no crash to desktop...

    Freezing, Random Restarts, restarting drives, wierd unexplainable crashes, etc etc. Not enough power can create a world of havoc.
  • Straight_ManStraight_Man Geeky, in my own way Naples, FL Icrontian
    edited January 2004
    And too much can cause a cascaded damage effect that shows up gradually, also.

    John.
  • edited January 2004
    Upgraded from 350 to 430W Antec True power...wish me luck!
  • Straight_ManStraight_Man Geeky, in my own way Naples, FL Icrontian
    edited January 2004
    Ok, so if problems still, prob not RAM (3 full test passes, if machine has been run a while first, will catch major problems there), and not PSU. BUT, with power going out it is possible that HD data needs to be error checked again if you did it before then. If HD was writing when power went out, I woulf bet 80% that there are data errors on Hd of some sort. Since you are in Windows, try to run from within the tools tab in the HD properties dialog that comes up when you right click the C: drive icon, and tell it to automatically fix errors and to try to recover lost clusters.

    John.
  • edited January 2004
    Well guys its not the power supply. I upgraded and still crashed. Ran 3 passes of memtest like I said and that seems to be fine. I haven't tried 3D mark 01 yet. It MAY just be the game, but I can't find any issues with it online...If its not my RAM, not my card, and now Im sure its not the PS what else could it be...
  • ketoketo Occupied. Or is it preoccupied? Icrontian
    edited January 2004
    We've pointed on several occasions to your motherboard, with its VIA chipset and numerous known issues. I thought you had it stable by turning AGP down to 4X? There's no loss of performance going from 8X to 4X, unless you're trying to set a world record in a 3D benchmark. 1-2 fps aren't going to make any difference in any game you play.

    However, if you want to try a mobo, everybody in here would recommend the Abit NF7 or NF7-S if you want the added features of an oustanding onboard sound solution plus SATA capability. There's probably 40 of these motherboards owned amongst these forums' members, maybe more - and, by and large, we love them. On NewEgg, the NF7 is $80 and the NF7-S is $102 as this is typed.
  • edited January 2004
    Nope not stable at 4X :(, If a new MOBO is the only solution, I guess that is what i will have to do...will any MOBO fit in any case? Or will I have to buy a new case then too...at this rate I should have just built my own PC from the get go...And then how hard is it to change CPU, mount the MOBO, everything else Ive done before so im sure i can do...
  • ketoketo Occupied. Or is it preoccupied? Icrontian
    edited January 2004
    Before you buy a mobo, did you try reinstalling Windows yet? Sometimes loading various components & drivers in a different order into a fresh install can solve things. It's a last ditch effort but cheaper than a new mobo if it works...
  • edited January 2004
    FINALLY a problem rears its ugly head!!!!! I tested the RAM with MEMTEST again this morning and got a bunch of errors...now how do i tell which stick it is?? Take one out and test them both seperatly??? Why wasn't it showing up the other 6 times I ran this test hehe!!
  • gibbonslgibbonsl Grand Forks AFB
    edited January 2004
    Disaster1 wrote:
    FINALLY a problem rears its ugly head!!!!! I tested the RAM with MEMTEST again this morning and got a bunch of errors...now how do i tell which stick it is?? Take one out and test them both seperatly??? Why wasn't it showing up the other 6 times I ran this test hehe!!

    try testing them seperatly

    might be overheating after awhile too

    try other slots if you have 3
  • edited January 2004
    Well was DENINETLY the RAM, returned the stick and got a new one and now its running like a dream! FINALLY!!! Still don't understand why it took so long for Memtest to bring up any errors. I tested the RAM 2 time for 3 hours each before and never showed ANY errors. When memtest finally did show errors I tried a test I got from the microsoft site and it brought up the errors on the FIRST PASS!! Well either way Im never buying "budget" memory again...going with crucial all the way from now on!

    Oh and as far as budget memory goes...how do these companies stay in buisness??? I went through 4 sticks of RAM before i finally got a working one! REDICULOUS!!! That was exactly my reasoning when I bought it "How bad can it be? The company wouldn't be in buisness if they made a bad product, and certainly best buy wouldn't carry it if it were" boy was i wrong!!!
  • edited January 2004
    A piece of sound advice, never buy ram that features Elixer chips. The place I worked at quit accepting ram from vendors that use those chips as the failure rate was enough that it got to be nearly epidemic in nature.
  • ThraxThrax 🐌 Austin, TX Icrontian
    edited January 2004
    Heh. And it seems that everyone's first suspicion was right. :)
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