Not sure if I have a virus...

Sofia13Sofia13 Canada
edited April 2009 in Spyware & Virus Removal
I posted here http://icrontic.com/forum/showthread.php?p=679479#post679479 , but I'm not sure if I put it in the right forum or not, so if I didn't... I'll close the thread if it's not in the right place. Just want to make sure. :)

Comments

  • KatanaKatana
    edited April 2009
    Please note that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.

    If you think you have similar problems, please post a log in the HJT forum and wait for help.
    Hello and welcome to the forums

    My name is Katana and I will be helping you to remove any infection(s) that you may have.

    Please observe these rules while we work:
    1. Please Read All Instructions Carefully
    2. If you don't understand something, stop and ask! Don't keep going on.
    3. Please do not run any other tools or scans whilst I am helping you
    4. Please continue to respond until I give you the "All Clear"
      (Just because you can't see a problem doesn't mean it isn't there)


    If you can do those few things, everything should go smoothly laechel.gif

    Please Note, your security programs may give warnings for some of the tools I will ask you to use.
    Be assured, any links I give are safe

    I apologize for the delay in responding, but as you can probably see the forums are quite busy.
    Unfortunately there are far more people needing help than there are helpers.

    If you still require help please do the following


    Download and Run RSIT
    • Please download Random's System Information Tool by random/random from here and save it to your desktop.
    • Double click on RSIT.exe to run RSIT.
    • Click Continue at the disclaimer screen.
    • Once it has finished, two logs will open:
      • log.txt will be opened maximized.
      • info.txt will be opened minimized.
    • Please post the contents of both log.txt and info.txt.
  • Sofia13Sofia13 Canada
    edited April 2009
    Hey, sorry for taking so long to get back to you, but I'm having some trouble doing that. Whenever I try to run it, it completely freezes my computer. And please don't recommend I go into safe mode to do it, safe mode makes my computer overheat and shut off like crazy and I don't like doing that to it.
  • KatanaKatana
    edited April 2009
    Try this instead



    Download and Run ComboFix (by sUBs)
    Please visit this webpage for instructions for downloading and running ComboFix:

    Bleeping Computer ComboFix Tutorial

    • You must download it to and run it from your Desktop
    • Now STOP all your monitoring programs (Antivirus/Antispyware, Guards and Shields) as they could easily interfere with ComboFix.
    • Double click combofix.exe & follow the prompts.
    • When finished, it will produce a log. Please save that log to post in your next reply
    • Re-enable all the programs that were disabled during the running of ComboFix..



    A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix on your own.
    This tool is not a toy and not for everyday use.
    ComboFix SHOULD NOT be used unless requested by a forum helper
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