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Virus destroyed pc

Unknown
edited May 2009 in Spyware & Virus Removal
I was going to watch videos on www.metacafe.com and the video I clicked on said I need to install the latest version of adobe flash player. I clicked the download link and it redirected me to metacafe/downloads/adobeflash or something of this sort. I thought it was weird that it wouldn't just link me to adobe but i brushed it off. I then downloaded the flash and ran the exe. Nothing showed up after i ran the exe. I got up to use the restroom and suddenly my mouse was moving on its own and a wordpad document opened and the hacker was typing to me. I quickly unplugged my internet. I tried to run a virus scan on my Norton 360 however it wouldn't run and it kept saying an error has occured. Then i got a blue screen and a loud noise from my computer. It said windows was dumping physical memory and I immediatley turned it off. When i turned my computer back on i noticed my keyboard and mouse didn't light up and i couldn't get into my system by pressing f12 at startup. When windows booted up i recieved a message saying USB Device Unkown and my keyboard and mouse no longer work.


How do i fix my computer and clean the hard drive/windows of this virus?

Also my passwords for various sites were all changed, I don't see how it was taken since I didn't type anything into the persons keylogger. Is there a way to track this persons ip / find out where they live so i can press charges?

Comments

  • KatanaKatana
    edited May 2009
    Please note that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.

    If you think you have similar problems, please post a log in the HJT forum and wait for help.
    Hello and welcome to the forums

    My name is Katana and I will be helping you to remove any infection(s) that you may have.

    Please observe these rules while we work:
    1. Please Read All Instructions Carefully
    2. If you don't understand something, stop and ask! Don't keep going on.
    3. Please do not run any other tools or scans whilst I am helping you
    4. Please continue to respond until I give you the "All Clear"
      (Just because you can't see a problem doesn't mean it isn't there)


    If you can do those few things, everything should go smoothly laechel.gif

    Please Note, your security programs may give warnings for some of the tools I will ask you to use.
    Be assured, any links I give are safe

    I apologize for the delay in responding, but as you can probably see the forums are quite busy.
    Unfortunately there are far more people needing help than there are helpers.

    If you still require help please do the following


    Download and Run RSIT
    • Please download Random's System Information Tool by random/random from here and save it to your desktop.
    • Double click on RSIT.exe to run RSIT.
    • Click Continue at the disclaimer screen.
    • Once it has finished, two logs will open:
      • log.txt will be opened maximized.
      • info.txt will be opened minimized.
    • Please post the contents of both log.txt and info.txt.
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