Spoolsv.exe Error
When I try to print, my document stars to print, but then I get the lovely windows message "Spooler SubSystem App has encountered a problem and needs to close. We are sorry for the inconvenience" and asks me if I want to send the report etc. I always say no to sending the report. My document stops after the first two pages print then pauses and starts printing again.
I rebooted my computer and turned off my printer but when I turned it all back on, same problem.
I did a quick search on the internet and found places that claimed it was a trojan and they had a fix that I could install, but I don't recognize any of the company names and therefore don't trust any of them, so I'm trying here instead.
Any help is appreciated. Here is my HiJack log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:01:09 PM, on 6/2/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\ScanSoft\OmniPagePro11.0\opware32.exe
C:\Program Files\CyberLink\PCM4Everio\EverioService.exe
C:\Program Files\Turtle Beach\Turtle Beach USB MIDI 1x1\TBUM11.exe
C:\Program Files\POP Peeper\POPPeeper.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Corel\Suite8\Programs\DAD8.EXE
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=5081121
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=5081121
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=5081121
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "c:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [Omnipage] C:\Program Files\ScanSoft\OmniPagePro11.0\opware32.exe
O4 - HKLM\..\Run: [EverioService] "C:\Program Files\CyberLink\PCM4Everio\EverioService.exe"
O4 - HKLM\..\Run: [Intuit SyncManager] C:\Program Files\Common Files\Intuit\Sync\IntuitSyncManager.exe startup
O4 - HKLM\..\Run: [Turtle Beach USB MIDI 1x1] C:\Program Files\Turtle Beach\Turtle Beach USB MIDI 1x1\TBUM11.exe
O4 - HKCU\..\Run: [POP Peeper] "C:\Program Files\POP Peeper\POPPeeper.exe" -min
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Corel Desktop Application Director 8.LNK = C:\Corel\Suite8\Programs\DAD8.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1229187984593
O16 - DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} (Java Plug-in 1.6.0_07) -
O18 - Protocol: intu-help-qb2 - {84D77A00-41B5-4B8B-8ADF-86486D72E749} - C:\Program Files\Intuit\QuickBooks 2006\HelpAsyncPluggableProtocol.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - mscoree.dll (file missing)
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~3\GOEC62~1.DLL
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Intuit Update Service (IntuitUpdateService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: QBCFMonitorService - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
--
End of file - 10198 bytes
I rebooted my computer and turned off my printer but when I turned it all back on, same problem.
I did a quick search on the internet and found places that claimed it was a trojan and they had a fix that I could install, but I don't recognize any of the company names and therefore don't trust any of them, so I'm trying here instead.
Any help is appreciated. Here is my HiJack log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:01:09 PM, on 6/2/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\ScanSoft\OmniPagePro11.0\opware32.exe
C:\Program Files\CyberLink\PCM4Everio\EverioService.exe
C:\Program Files\Turtle Beach\Turtle Beach USB MIDI 1x1\TBUM11.exe
C:\Program Files\POP Peeper\POPPeeper.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Corel\Suite8\Programs\DAD8.EXE
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=5081121
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=5081121
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=5081121
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "c:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [Omnipage] C:\Program Files\ScanSoft\OmniPagePro11.0\opware32.exe
O4 - HKLM\..\Run: [EverioService] "C:\Program Files\CyberLink\PCM4Everio\EverioService.exe"
O4 - HKLM\..\Run: [Intuit SyncManager] C:\Program Files\Common Files\Intuit\Sync\IntuitSyncManager.exe startup
O4 - HKLM\..\Run: [Turtle Beach USB MIDI 1x1] C:\Program Files\Turtle Beach\Turtle Beach USB MIDI 1x1\TBUM11.exe
O4 - HKCU\..\Run: [POP Peeper] "C:\Program Files\POP Peeper\POPPeeper.exe" -min
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Corel Desktop Application Director 8.LNK = C:\Corel\Suite8\Programs\DAD8.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1229187984593
O16 - DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} (Java Plug-in 1.6.0_07) -
O18 - Protocol: intu-help-qb2 - {84D77A00-41B5-4B8B-8ADF-86486D72E749} - C:\Program Files\Intuit\QuickBooks 2006\HelpAsyncPluggableProtocol.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - mscoree.dll (file missing)
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~3\GOEC62~1.DLL
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Intuit Update Service (IntuitUpdateService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: QBCFMonitorService - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
--
End of file - 10198 bytes
0
Comments
the tools used may cause damage if used on a computer with different infections.
If you think you have similar problems, please post a log in the HJT forum and wait for help.
Hello and welcome to the forums
My name is Katana and I will be helping you to remove any infection(s) that you may have.
Please observe these rules while we work:
(Just because you can't see a problem doesn't mean it isn't there)
If you can do those few things, everything should go smoothly
Please Note, your security programs may give warnings for some of the tools I will ask you to use.
Be assured, any links I give are safe
Download and Run RSIT
Logfile of random's system information tool 1.06 (written by random/random)
Run by XXX at 2009-06-06 08:49:13
Microsoft Windows XP Professional Service Pack 2
System drive C: has 410 GB (86%) free of 477 GB
Total RAM: 3070 MB (67% free)
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:49:15 AM, on 6/6/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\ScanSoft\OmniPagePro11.0\opware32.exe
C:\Program Files\CyberLink\PCM4Everio\EverioService.exe
C:\Program Files\Turtle Beach\Turtle Beach USB MIDI 1x1\TBUM11.exe
C:\Program Files\POP Peeper\POPPeeper.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Corel\Suite8\Programs\DAD8.EXE
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Java\jre6\bin\java.exe
C:\Program Files\Java\jre6\bin\jucheck.exe
C:\Documents and Settings\XXX\My Documents\install exes\RSIT.exe
C:\Program Files\Trend Micro\HijackThis\XXX.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=5081121
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=5081121
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=5081121
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "c:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [Omnipage] C:\Program Files\ScanSoft\OmniPagePro11.0\opware32.exe
O4 - HKLM\..\Run: [EverioService] "C:\Program Files\CyberLink\PCM4Everio\EverioService.exe"
O4 - HKLM\..\Run: [Intuit SyncManager] C:\Program Files\Common Files\Intuit\Sync\IntuitSyncManager.exe startup
O4 - HKLM\..\Run: [Turtle Beach USB MIDI 1x1] C:\Program Files\Turtle Beach\Turtle Beach USB MIDI 1x1\TBUM11.exe
O4 - HKLM\..\RunOnce: [OutlookFixMAPI] C:\WINDOWS\system32\fixmapi.exe
O4 - HKCU\..\Run: [POP Peeper] "C:\Program Files\POP Peeper\POPPeeper.exe" -min
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Corel Desktop Application Director 8.LNK = C:\Corel\Suite8\Programs\DAD8.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1229187984593
O16 - DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} (Java Plug-in 1.6.0_07) -
O18 - Protocol: intu-help-qb2 - {84D77A00-41B5-4B8B-8ADF-86486D72E749} - C:\Program Files\Intuit\QuickBooks 2006\HelpAsyncPluggableProtocol.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - mscoree.dll (file missing)
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~3\GOEC62~1.DLL
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Intuit Update Service (IntuitUpdateService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: QBCFMonitorService - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
--
End of file - 10417 bytes
======Scheduled tasks folder======
C:\WINDOWS\tasks\Daily Backup.job
======Registry dump======
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4efb-9B51-7695ECA05670}]
&Yahoo! Toolbar Helper - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll [2008-07-28 882416]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{18DF081C-E8AD-4283-A596-FA578C2EBDC3}]
Adobe PDF Link Helper - c:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll [2008-06-11 75128]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}]
AVG Safe Search - C:\Program Files\AVG\AVG8\avgssie.dll [2009-05-19 1107224]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]
SSVHelper Class - C:\Program Files\Java\jre6\bin\ssv.dll [2008-12-20 320920]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7E853D72-626A-48EC-A868-BA8D5E23E045}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{CA6319C0-31B7-401E-A518-A07C3DB8F777}]
CBrowserHelperObject Object - C:\Program Files\Dell\BAE\BAE.dll [2006-11-09 98304]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{DBC80044-A445-435b-BC74-9C25C1C588A9}]
Java(tm) Plug-In 2 SSV Helper - C:\Program Files\Java\jre6\bin\jp2ssv.dll [2008-12-20 34816]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{E7E6F031-17CE-4C07-BC86-EABFE594F69C}]
JQSIEStartDetectorImpl Class - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll [2008-12-20 73728]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{FDAD4DA1-61A2-4FD8-9C17-86F7AC245081}]
SingleInstance Class - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll [2008-07-28 160496]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{EF99BD32-C1FB-11D2-892F-0090271D4F88} - Yahoo! Toolbar - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll [2008-07-28 882416]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"ATICCC"=C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe [2006-09-25 90112]
"RTHDCPL"=C:\WINDOWS\RTHDCPL.EXE [2007-07-16 16132608]
"Alcmtr"=C:\WINDOWS\ALCMTR.EXE [2007-07-16 69632]
"Adobe Reader Speed Launcher"=c:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe [2008-06-12 34672]
"PDVDDXSrv"=C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe [2007-09-17 124200]
"dscactivate"=C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe [2008-03-11 16384]
"AVG8_TRAY"=C:\PROGRA~1\AVG\AVG8\avgtray.exe [2009-05-19 1947928]
""= []
"RoxWatchTray"=C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe [2008-06-08 236016]
"SunJavaUpdateSched"=C:\Program Files\Java\jre6\bin\jusched.exe [2008-12-20 136600]
"IMJPMIG8.1"=C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE [2004-08-04 208952]
"IMEKRMIG6.1"=C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE [2004-08-04 44032]
"MSPY2002"=C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe [2004-08-04 59392]
"PHIME2002ASync"=C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE [2004-08-04 455168]
"PHIME2002A"=C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE [2004-08-04 455168]
"Omnipage"=C:\Program Files\ScanSoft\OmniPagePro11.0\opware32.exe [2001-05-26 49152]
"EverioService"=C:\Program Files\CyberLink\PCM4Everio\EverioService.exe [2006-11-22 151552]
"Intuit SyncManager"=C:\Program Files\Common Files\Intuit\Sync\IntuitSyncManager.exe [2008-11-18 623880]
"Turtle Beach USB MIDI 1x1"=C:\Program Files\Turtle Beach\Turtle Beach USB MIDI 1x1\TBUM11.exe [2006-08-01 1839104]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"OutlookFixMAPI"=C:\WINDOWS\system32\fixmapi.exe [2004-08-04 3072]
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"POP Peeper"=C:\Program Files\POP Peeper\POPPeeper.exe [2009-01-21 1470464]
"ISUSPM"=C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe [2006-09-11 218032]
"ctfmon.exe"=C:\WINDOWS\system32\ctfmon.exe [2004-08-04 15360]
C:\Documents and Settings\All Users\Start Menu\Programs\Startup
Corel Desktop Application Director 8.LNK - C:\Corel\Suite8\Programs\DAD8.EXE
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office10\OSA.EXE
QuickBooks Update Agent.lnk - C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLS"="C:\PROGRA~1\Google\GOOGLE~3\GOEC62~1.DLL"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\avgrsstarter]
C:\WINDOWS\system32\avgrsstx.dll [2009-05-19 11952]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\GoToAssist]
C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll [2008-11-21 10536]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\GoToAssist]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\nm]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\nm.sys]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=145
[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\Program Files\CyberLink\PowerDVD DX\PowerDVD.exe"="C:\Program Files\CyberLink\PowerDVD DX\PowerDVD.exe:*:Enabled:CyberLink PowerDVD DX"
"C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"="C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe:*:Enabled:CyberLink PowerDVD DX Resident Program"
"C:\Program Files\AVG\AVG8\avgemc.exe"="C:\Program Files\AVG\AVG8\avgemc.exe:*:Enabled:avgemc.exe"
"C:\Program Files\AVG\AVG8\avgupd.exe"="C:\Program Files\AVG\AVG8\avgupd.exe:*:Enabled:avgupd.exe"
"C:\Program Files\Intuit\QuickBooks 2006\QBDBMgrN.exe"="C:\Program Files\Intuit\QuickBooks 2006\QBDBMgrN.exe:*:Enabled:QuickBooks 2006 Data Manager"
"C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe"="C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe:*:Enabled:Yahoo! Messenger"
"C:\Program Files\Windows Live\Messenger\msnmsgr.exe"="C:\Program Files\Windows Live\Messenger\msnmsgr.exe:*:Enabled:Windows Live Messenger"
"C:\Program Files\Windows Live\Messenger\livecall.exe"="C:\Program Files\Windows Live\Messenger\livecall.exe:*:Enabled:Windows Live Messenger (Phone)"
"C:\Program Files\ScanSoft\OmniPagePro11.0\EregEng\NAVBrowser.exe"="C:\Program Files\ScanSoft\OmniPagePro11.0\EregEng\NAVBrowser.exe:*:Disabled:NAVBrowser"
"C:\Program Files\CyberLink\PCM4Everio\PCM4Everio.exe"="C:\Program Files\CyberLink\PCM4Everio\PCM4Everio.exe:*:Enabled:CyberLink PowerCinema NE for Everio"
"C:\Program Files\CyberLink\PCM4Everio\EverioService.exe"="C:\Program Files\CyberLink\PCM4Everio\EverioService.exe:*:Enabled:CyberLink PowerCinema NE for Everio Resident Program"
"C:\Program Files\Bonjour\mDNSResponder.exe"="C:\Program Files\Bonjour\mDNSResponder.exe:*:Enabled:Bonjour"
"C:\Program Files\Mozilla Firefox\firefox.exe"="C:\Program Files\Mozilla Firefox\firefox.exe:*:Enabled:Firefox"
"C:\Program Files\EZTest\mysql\bin\mysqld.exe"="C:\Program Files\EZTest\mysql\bin\mysqld.exe:*:Enabled:mysqld"
"C:\WINDOWS\system32\java.exe"="C:\WINDOWS\system32\java.exe:*:Enabled:Java(TM) Platform SE binary"
"C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe"="C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe:LocalSubNet:Disabled:Intuit Update Shared Downloads Server"
[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\Program Files\CyberLink\PowerDVD DX\PowerDVD.exe"="C:\Program Files\CyberLink\PowerDVD DX\PowerDVD.exe:*:Enabled:CyberLink PowerDVD DX"
"C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"="C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe:*:Enabled:CyberLink PowerDVD DX Resident Program"
"C:\Program Files\Windows Live\Messenger\msnmsgr.exe"="C:\Program Files\Windows Live\Messenger\msnmsgr.exe:*:Enabled:Windows Live Messenger"
"C:\Program Files\Windows Live\Messenger\livecall.exe"="C:\Program Files\Windows Live\Messenger\livecall.exe:*:Enabled:Windows Live Messenger (Phone)"
======List of files/folders created in the last 3 months======
2009-05-31 09:06:42 ----D---- C:\spoolerlogs
2009-05-06 13:27:25 ----D---- C:\Program Files\Jasc Software Inc
2009-05-03 20:33:15 ----D---- C:\Program Files\Turtle Beach
2009-04-12 00:24:36 ----D---- C:\Program Files\Common Files\DESIGNER
2009-04-10 20:40:03 ----D---- C:\Program Files\TurboTax
2009-04-10 06:28:11 ----D---- C:\Documents and Settings\All Users\Application Data\SQL Anywhere 10
2009-04-10 06:28:11 ----D---- C:\Documents and Settings\All Users\Application Data\COMMON FILES
2009-04-10 06:28:11 ----A---- C:\WINDOWS\QBChanUtil_Trigger.ini
2009-04-10 06:28:07 ----D---- C:\Program Files\MSXML 4.0
2009-04-10 06:20:57 ----D---- C:\Documents and Settings\XXX\Application Data\Download Manager
2009-04-10 06:20:53 ----D---- C:\Program Files\Akamai
2009-04-10 06:16:43 ----D---- C:\Program Files\Quicken
2009-04-09 06:14:31 ----SHD---- C:\WINDOWS\ftpcache
2009-04-04 09:51:48 ----D---- C:\Program Files\Microsoft Works
2009-04-04 09:51:40 ----D---- C:\Program Files\MSBuild
2009-04-04 09:51:31 ----D---- C:\Program Files\Microsoft Visual Studio
2009-04-04 09:51:06 ----D---- C:\Program Files\Microsoft.NET
2009-04-04 09:49:42 ----D---- C:\Program Files\Microsoft Visual Studio 8
2009-04-04 09:48:37 ----D---- C:\Documents and Settings\All Users\Application Data\Microsoft Help
2009-04-04 09:48:19 ----RHD---- C:\MSOCache
2009-04-03 06:34:28 ----D---- C:\Program Files\Common Files\AnswerWorks 5.0
2009-04-03 06:34:17 ----A---- C:\WINDOWS\system32\acXMLParser.dll
2009-04-03 06:34:15 ----A---- C:\WINDOWS\system32\cdintf300.dll
2009-04-01 20:12:38 ----A---- C:\WINDOWS\system32\Primomonnt.dll
2009-04-01 20:12:35 ----D---- C:\WINDOWS\PrimoPDF4
2009-04-01 20:12:35 ----D---- C:\Program Files\activePDF
2009-04-01 19:58:29 ----A---- C:\WINDOWS\PrimoPDF Setup Log.txt
2009-04-01 06:43:25 ----A---- C:\Program Files\setuplog.txt
2009-04-01 06:43:11 ----D---- C:\Program Files\EZTest
2009-03-31 06:20:45 ----D---- C:\WINDOWS\system32\PreInstall
2009-03-31 06:20:44 ----HDC---- C:\WINDOWS\$NtUninstallKB898461$
2009-03-28 01:34:41 ----HD---- C:\WINDOWS\PIF
2009-03-25 18:53:04 ----A---- C:\WINDOWS\demdata.txt
2009-03-25 18:48:19 ----D---- C:\Program Files\Native Instruments
2009-03-25 18:48:19 ----A---- C:\WINDOWS\system32\NI_IRC_1_1.dll
2009-03-25 18:48:19 ----A---- C:\WINDOWS\system32\NI_IRC_1_0_3.dll
2009-03-25 18:48:19 ----A---- C:\WINDOWS\system32\NI_DFD_1_4.dll
2009-03-25 18:48:11 ----D---- C:\Program Files\Finale GPO 2.0
2009-03-25 18:47:08 ----D---- C:\Psfonts
2009-03-25 18:46:18 ----AD---- C:\Documents and Settings\All Users\Application Data\MakeMusic
2009-03-25 18:46:14 ----D---- C:\Program Files\SmartMusic 9
2009-03-25 18:46:03 ----A---- C:\WINDOWS\unvise32.exe
2009-03-25 18:44:56 ----D---- C:\Program Files\Finale 2007
2009-03-09 22:17:46 ----D---- C:\Documents and Settings\XXX\Application Data\HorizonWimba
======List of files/folders modified in the last 3 months======
2009-06-06 08:46:53 ----D---- C:\WINDOWS\Prefetch
2009-06-06 05:39:08 ----D---- C:\WINDOWS\Temp
2009-06-06 00:47:09 ----D---- C:\Program Files\Mozilla Firefox
2009-06-05 15:48:21 ----D---- C:\WINDOWS\system32
2009-06-04 04:05:20 ----HD---- C:\$AVG8.VAULT$
2009-06-02 22:00:36 ----D---- C:\WINDOWS
2009-06-02 22:00:31 ----A---- C:\WINDOWS\ModemLog_Standard Modem.txt
2009-06-02 21:59:26 ----D---- C:\MDT
2009-06-02 21:58:16 ----A---- C:\WINDOWS\SchedLgU.Txt
2009-05-25 13:24:33 ----SHD---- C:\WINDOWS\Installer
2009-05-25 13:24:33 ----SHD---- C:\Config.Msi
2009-05-24 13:11:51 ----A---- C:\WINDOWS\win.ini
2009-05-19 08:30:54 ----D---- C:\WINDOWS\system32\drivers
2009-05-19 08:30:49 ----A---- C:\WINDOWS\system32\avgrsstx.dll
2009-05-10 01:38:26 ----D---- C:\WINDOWS\system32\CatRoot2
2009-05-10 01:38:23 ----HD---- C:\WINDOWS\inf
2009-05-06 13:27:25 ----RD---- C:\Program Files
2009-05-04 18:51:39 ----SD---- C:\Documents and Settings\XXX\Application Data\Microsoft
2009-05-03 20:33:45 ----SHD---- C:\WINDOWS\system32\dllcache
2009-05-03 20:33:33 ----D---- C:\WINDOWS\system32\ReinstallBackups
2009-05-03 20:33:15 ----HD---- C:\Program Files\InstallShield Installation Information
2009-04-19 21:18:57 ----D---- C:\Program Files\Common Files\Research In Motion
2009-04-12 00:24:48 ----D---- C:\WINDOWS\WinSxS
2009-04-12 00:24:36 ----D---- C:\Program Files\Common Files
2009-04-12 00:24:28 ----D---- C:\Program Files\Common Files\Microsoft Shared
2009-04-12 00:24:26 ----RSD---- C:\WINDOWS\Fonts
2009-04-10 23:38:13 ----RSD---- C:\WINDOWS\assembly
2009-04-10 23:38:13 ----D---- C:\WINDOWS\Microsoft.NET
2009-04-10 20:47:57 ----D---- C:\Documents and Settings\XXX\Application Data\Intuit
2009-04-10 20:43:50 ----D---- C:\Documents and Settings\All Users\Application Data\Intuit
2009-04-10 20:43:39 ----D---- C:\Program Files\Common Files\Intuit
2009-04-10 20:36:45 ----A---- C:\WINDOWS\system32\PerfStringBackup.INI
2009-04-10 20:35:59 ----D---- C:\Program Files\Internet Explorer
2009-04-10 06:20:35 ----A---- C:\WINDOWS\QUICKEN.INI
2009-04-10 00:01:56 ----SD---- C:\Documents and Settings\All Users\Application Data\Microsoft
2009-04-04 09:51:34 ----D---- C:\Program Files\Microsoft Office
2009-04-04 09:49:03 ----D---- C:\WINDOWS\ShellNew
2009-04-01 20:12:44 ----D---- C:\WINDOWS\system32\FxsTmp
2009-04-01 20:12:38 ----A---- C:\WINDOWS\primopdf.ini
2009-04-01 18:05:54 ----D---- C:\Documents and Settings
2009-03-31 06:20:29 ----HD---- C:\WINDOWS\$hf_mig$
2009-03-17 19:43:32 ----D---- C:\Program Files\POP Peeper
2009-03-12 07:35:17 ----SD---- C:\WINDOWS\Downloaded Program Files
======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======
R1 AvgLdx86;AVG Free AVI Loader Driver x86; C:\WINDOWS\System32\Drivers\avgldx86.sys [2009-05-19 325896]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86; C:\WINDOWS\System32\Drivers\avgmfx86.sys [2009-05-19 27784]
R1 AvgTdiX;AVG Free8 Network Redirector; C:\WINDOWS\System32\Drivers\avgtdix.sys [2009-05-19 108552]
R1 intelppm;Intel Processor Driver; C:\WINDOWS\system32\DRIVERS\intelppm.sys [2004-08-04 36096]
R1 kbdhid;Keyboard HID Driver; C:\WINDOWS\system32\DRIVERS\kbdhid.sys [2004-08-03 14848]
R1 lusbaudio;Logitech USB Microphone; C:\WINDOWS\system32\drivers\OVSound2.sys [2001-08-17 25216]
R1 truecrypt;truecrypt; C:\WINDOWS\System32\drivers\truecrypt.sys [2008-12-21 215872]
R3 ati2mtag;ati2mtag; C:\WINDOWS\system32\DRIVERS\ati2mtag.sys [2007-09-23 2371584]
R3 AtiHdmiService;ATI Function Driver for HDMI Service; C:\WINDOWS\system32\drivers\AtiHdmi.sys [2007-09-23 84992]
R3 e1express;Intel(R) PRO/1000 PCI Express Network Connection Driver; C:\WINDOWS\system32\DRIVERS\e1e5132.sys [2007-07-19 254872]
R3 HDAudBus;Microsoft UAA Bus Driver for High Definition Audio; C:\WINDOWS\system32\DRIVERS\HDAudBus.sys [2004-08-12 137728]
R3 HidUsb;Microsoft HID Class Driver; C:\WINDOWS\system32\DRIVERS\hidusb.sys [2001-08-17 9600]
R3 IntcAzAudAddService;Service for Realtek HD Audio (WDM); C:\WINDOWS\system32\drivers\RtkHDAud.sys [2007-07-16 4403712]
R3 mouhid;Mouse HID Driver; C:\WINDOWS\system32\DRIVERS\mouhid.sys [2001-08-17 12160]
R3 QCAbsee;Logitech QuickCam Web (0801); C:\WINDOWS\system32\DRIVERS\OVCA.sys [2001-08-17 25088]
R3 RimVSerPort;RIM Virtual Serial Port v2; C:\WINDOWS\system32\DRIVERS\RimSerial.sys [2007-01-18 26496]
R3 ROOTMODEM;Microsoft Legacy Modem Driver; C:\WINDOWS\System32\Drivers\RootMdm.sys [2004-08-04 5888]
R3 TBU11;Turtle Beach USB MIDI 1x1 Driver; C:\WINDOWS\System32\Drivers\tbu11.sys [2003-03-06 13824]
R3 usbccgp;Microsoft USB Generic Parent Driver; C:\WINDOWS\system32\DRIVERS\usbccgp.sys [2004-08-04 31616]
R3 usbehci;Microsoft USB 2.0 Enhanced Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbehci.sys [2005-10-25 27264]
R3 usbhub;Microsoft USB Standard Hub Driver; C:\WINDOWS\system32\DRIVERS\usbhub.sys [2004-08-03 57600]
R3 usbprint;Microsoft USB PRINTER Class; C:\WINDOWS\system32\DRIVERS\usbprint.sys [2004-08-04 25856]
R3 usbscan;USB Scanner Driver; C:\WINDOWS\system32\DRIVERS\usbscan.sys [2004-08-03 15104]
R3 USBSTOR;USB Mass Storage Driver; C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS [2004-08-04 26496]
R3 usbuhci;Microsoft USB Universal Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbuhci.sys [2004-08-03 20480]
S3 CCDECODE;Closed Caption Decoder; C:\WINDOWS\system32\DRIVERS\CCDECODE.sys [2004-08-04 17024]
S3 E100B;Intel(R) PRO Adapter Driver; C:\WINDOWS\system32\DRIVERS\e100b325.sys [2001-08-17 117760]
S3 MSTEE;Microsoft Streaming Tee/Sink-to-Sink Converter; C:\WINDOWS\system32\drivers\MSTEE.sys [2004-08-03 5504]
S3 NABTSFEC;NABTS/FEC VBI Codec; C:\WINDOWS\system32\DRIVERS\NABTSFEC.sys [2004-08-04 85376]
S3 NdisIP;Microsoft TV/Video Connection; C:\WINDOWS\system32\DRIVERS\NdisIP.sys [2004-08-04 10880]
S3 nv;nv; C:\WINDOWS\system32\DRIVERS\nv4_mini.sys [2004-08-03 1897408]
S3 RimUsb;BlackBerry Smartphone; C:\WINDOWS\System32\Drivers\RimUsb.sys [2008-05-20 22784]
S3 SLIP;BDA Slip De-Framer; C:\WINDOWS\system32\DRIVERS\SLIP.sys [2004-08-04 11136]
S3 streamip;BDA IPSink; C:\WINDOWS\system32\DRIVERS\StreamIP.sys [2004-08-04 15360]
S3 usbaudio;USB Audio Driver (WDM); C:\WINDOWS\system32\drivers\usbaudio.sys [2004-08-03 59264]
S3 WSTCODEC;World Standard Teletext Codec; C:\WINDOWS\system32\DRIVERS\WSTCODEC.SYS [2004-08-04 19328]
S4 agp440;Intel AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\agp440.sys [2004-08-03 42368]
S4 agpCPQ;Compaq AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\agpCPQ.sys [2004-08-03 44928]
S4 alim1541;ALI AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\alim1541.sys [2004-08-03 42752]
S4 amdagp;AMD AGP Bus Filter Driver; C:\WINDOWS\system32\DRIVERS\amdagp.sys [2004-08-03 43008]
S4 cbidf;cbidf; C:\WINDOWS\system32\DRIVERS\cbidf2k.sys [2001-08-17 13952]
S4 IntelIde;IntelIde; C:\WINDOWS\system32\DRIVERS\intelide.sys [2004-08-03 5504]
S4 sisagp;SIS AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\sisagp.sys [2004-08-03 41088]
S4 viaagp;VIA AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\viaagp.sys [2004-08-03 42240]
======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======
R2 Ati HotKey Poller;Ati HotKey Poller; C:\WINDOWS\system32\Ati2evxx.exe [2007-09-23 483328]
R2 avg8emc;AVG Free8 E-mail Scanner; C:\PROGRA~1\AVG\AVG8\avgemc.exe [2009-05-19 908568]
R2 avg8wd;AVG Free8 WatchDog; C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe [2009-05-19 298776]
R2 Bonjour Service;##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762##; C:\Program Files\Bonjour\mDNSResponder.exe [2006-02-28 229376]
R2 IntuitUpdateService;Intuit Update Service; C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe [2008-10-10 13088]
R2 JavaQuickStarterService;Java Quick Starter; C:\Program Files\Java\jre6\bin\jqs.exe [2008-12-20 152984]
R2 QBCFMonitorService;QBCFMonitorService; C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe [2009-03-07 24576]
R2 RichVideo;Cyberlink RichVideo Service(CRVS); C:\Program Files\CyberLink\Shared Files\RichVideo.exe [2006-09-28 266343]
R2 UMWdf;Windows User Mode Driver Framework; C:\WINDOWS\system32\wdfmgr.exe [2005-01-28 38912]
S2 Fax;Fax; C:\WINDOWS\system32\fxssvc.exe [2004-08-04 267776]
S2 Roxio Upnp Server 9;Roxio Upnp Server 9; C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe [2007-12-07 362992]
S2 RoxLiveShare9;LiveShare P2P Server 9; C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe [2008-06-08 313840]
S2 RoxWatch9;Roxio Hard Drive Watcher 9; C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe [2008-06-08 170480]
S3 aspnet_state;ASP.NET State Service; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe [2007-10-24 33800]
S3 clr_optimization_v2.0.50727_32;.NET Runtime Optimization Service v2.0.50727_X86; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe [2007-10-24 70144]
S3 FLEXnet Licensing Service;FLEXnet Licensing Service; C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe [2009-01-11 654848]
S3 GoToAssist;GoToAssist; C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe [2008-11-21 16680]
S3 gusvc;Google Updater Service; C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe [2008-07-31 136120]
S3 IDriverT;InstallDriver Table Manager; C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe [2004-10-22 73728]
S3 odserv;Microsoft Office Diagnostics Service; C:\Program Files\Common Files\Microsoft Shared\OFFICE12\ODSERV.EXE [2006-10-26 441136]
S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2006-10-26 145184]
S3 QBFCService;Intuit QuickBooks FCS; C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe [2008-11-18 61440]
S3 Roxio UPnP Renderer 9;Roxio UPnP Renderer 9; C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe [2007-12-07 88560]
S3 RoxMediaDB9;RoxMediaDB9; C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe [2008-06-08 1108464]
S3 stllssvr;stllssvr; C:\Program Files\Common Files\SureThing Shared\stllssvr.exe [2008-03-24 74384]
S3 usnjsvc;Messenger Sharing Folders USN Journal Reader service; C:\Program Files\Windows Live\Messenger\usnsvc.exe [2007-10-18 98328]
S3 WLSetupSvc;Windows Live Setup Service; C:\Program Files\Windows Live\installer\WLSetupSvc.exe [2007-10-25 266240]
EOF
info.txt logfile of random's system information tool 1.05 2008-12-22 05:53:40
======Uninstall list======
-->C:\PROGRA~1\Yahoo!\Common\UNYT_W~1.EXE
-->C:\WINDOWS\IsUninst.exe -fC:\WINDOWS\orun32.isu
-->MsiExec.exe /I{48A669A9-76FA-4CA8-BFD5-00C125AC4166}
-->MsiExec.exe /I{688A3383-3CE7-4094-9188-9C39D1E4FCB6}
-->rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
Acrobat.com-->C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer.exe -uninstall com.adobe.mauby 4875E02D9FB21EE389F73B8D1702B320485DF8CE.1
Acrobat.com-->MsiExec.exe /I{77DCDCE3-2DED-62F3-8154-05E745472D07}
Adobe AIR-->C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Updater.exe -arp:uninstall
Adobe AIR-->MsiExec.exe /I{00203668-8170-44A0-BE44-B632FA4D780F}
Adobe Flash Player 10 ActiveX-->C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Flash Player 10 Plugin-->C:\WINDOWS\system32\Macromed\Flash\uninstall_plugin.exe
Adobe Reader 9-->MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A90000000001}
ATI Catalyst Control Center-->MsiExec.exe /I{87841AF8-C785-42FF-A76E-CC0F0C2816CC}
ATI Display Driver-->rundll32 C:\WINDOWS\system32\atiiiexx.dll,_InfEngUnInstallINFFile_RunDLL@16 -force_restart -flags:0x2010001 -inf_class:DISPLAY -clean
AVG Free 8.0-->C:\Program Files\AVG\AVG8\setup.exe /UNINSTALL
BlackBerry Desktop Software 4.6-->MsiExec.exe /I{8CB1E66A-97F1-471F-8BBD-D23335575EB4}
BlackBerry Desktop Software 4.6-->MsiExec.exe /i{8CB1E66A-97F1-471F-8BBD-D23335575EB4}
Browser Address Error Redirector-->MsiExec.exe /I{62230596-37E5-4618-A329-0D21F529A86F}
Dell Driver Reset Tool-->MsiExec.exe /I{5905F42D-3F5F-4916-ADA6-94A3646AEE76}
Dell Support Center-->MsiExec.exe /X{E3BFEE55-39E2-4BE0-B966-89FE583822C1}
GoToAssist 8.0.0.514-->C:\Program Files\Citrix\GoToAssist\514\G2AUninstaller.exe /uninstall
GroupMail :: Personal Edition-->"C:\Documents and Settings\*****\Application Data\unins000.exe"
High Definition Audio Driver Package - KB835221-->C:\WINDOWS\$NtUninstallKB835221WXP$\spuninst\spuninst.exe
HijackThis 2.0.2-->"C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
Intel(R) PRO Network Connections Drivers-->Prounstl.exe
iTrick-->"C:\Program Files\iTrick\unins000.exe"
Java(TM) 6 Update 10-->MsiExec.exe /X{26A24AE4-039D-4CA4-87B4-2F83216010FF}
Java(TM) 6 Update 7-->MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160070}
Malwarebytes' Anti-Malware-->"C:\Program Files\Malwarebytes' Anti-Malware\unins000.exe"
Microsoft .NET Framework 1.1-->msiexec.exe /X {CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
Microsoft .NET Framework 1.1-->MsiExec.exe /X{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
Microsoft Office XP Professional with FrontPage-->MsiExec.exe /I{90280409-6000-11D3-8CFE-0050048383C9}
Microsoft Visual C++ 2005 Redistributable-->MsiExec.exe /X{7299052b-02a4-4627-81f2-1818da5d550d}
Mozilla Firefox (3.0.5)-->C:\Program Files\Mozilla Firefox\uninstall\helper.exe
MSXML 6.0 Parser (KB933579)-->MsiExec.exe /I{0A869A65-8C94-4F7C-A5C7-972D3C8CED9E}
POP Peeper-->C:\Program Files\POP Peeper\Uninstall.exe
PowerDVD-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}\Setup.exe" -l0x9 -cluninstall
QuickBooks Pro 2006-->msiexec.exe /I {688A3383-3CE7-4094-9188-9C39D1E4FCB6} UNIQUE_NAME="pro" QBFULLNAME="QuickBooks Pro 2006" ADDREMOVE=1
Quicken 2006-->MsiExec.exe /X{2818095F-FB6C-42C8-827E-0A406CC9AFF5}
Realtek High Definition Audio Driver-->RtlUpd.exe -r -m
Roxio Creator Audio-->MsiExec.exe /I{73A4F29F-31AC-4EBD-AA1B-0CC5F18C8F83}
Roxio Creator Copy-->MsiExec.exe /I{B6A26DE5-F2B5-4D58-9570-4FC760E00FCD}
Roxio Creator Data-->MsiExec.exe /I{08E81ABD-79F7-49C2-881F-FD6CB0975693}
Roxio Creator DE-->C:\Documents and Settings\All Users\Application Data\Uninstall\{09760D42-E223-42AD-8C3E-55B47D0DDAC3}\setup.exe /x {09760D42-E223-42AD-8C3E-55B47D0DDAC3}
Roxio Creator DE-->MsiExec.exe /I{ED439A64-F018-4DD4-8BA5-328D85AB09AB}
Roxio Creator Tools-->MsiExec.exe /I{1F54DAFA-9261-4A62-B59D-6C9F26B48FE4}
Roxio Express Labeler 3-->MsiExec.exe /I{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}
Roxio Media Manager-->MsiExec.exe /X{F6377647-81AF-41C0-BC7E-06CF37E204AB}
Roxio Update Manager-->MsiExec.exe /I{30465B6C-B53F-49A1-9EBA-A3F187AD502E}
SearchAssist-->C:\DELL\SearchAssist\UninstSA.bat
Security Update for Windows XP (KB931784)-->"C:\WINDOWS\$NtUninstallKB931784$\spuninst\spuninst.exe"
Spybot - Search & Destroy-->"C:\Program Files\Spybot - Search & Destroy\unins000.exe"
TrueCrypt-->"C:\Program Files\TrueCrypt\TrueCrypt Setup.exe" /u
Update for Windows XP (KB896256)-->"C:\WINDOWS\$NtUninstallKB896256$\spuninst\spuninst.exe"
Windows Live installer-->MsiExec.exe /X{A7E4ECCA-4A8E-4258-8EC8-2DCCF5B11320}
Windows Live Messenger-->MsiExec.exe /X{508CE775-4BA4-4748-82DF-FE28DA9F03B0}
Windows Media Format Runtime-->"C:\Program Files\Windows Media Player\wmsetsdk.exe" /UninstallAll
Yahoo! Messenger-->C:\PROGRA~1\Yahoo!\MESSEN~1\UNWISE.EXE /U C:\PROGRA~1\Yahoo!\MESSEN~1\INSTALL.LOG
Yahoo! Toolbar-->C:\PROGRA~1\Yahoo!\Common\UNYT_W~1.EXE
======Security center information======
AV: AVG Anti-Virus Free
System event log
Computer Name: INSPIRON
Event Code: 33
Message: Intel(R) 82562V-2 10/100 Network Connection
Link has been established: 100Mbps full duplex.
Record Number: 5
Source Name: e1express
Time Written: 20081130223400.000000-480
Event Type: information
User:
Computer Name: INSPIRON
Event Code: 6005
Message: The Event log service was started.
Record Number: 4
Source Name: EventLog
Time Written: 20081130223338.000000-480
Event Type: information
User:
Computer Name: INSPIRON
Event Code: 6009
Message: Microsoft (R) Windows (R) 5.01. 2600 Service Pack 2 Multiprocessor Free.
Record Number: 3
Source Name: EventLog
Time Written: 20081130223338.000000-480
Event Type: information
User:
Computer Name: INSPIRON
Event Code: 6006
Message: The Event log service was stopped.
Record Number: 2
Source Name: EventLog
Time Written: 20081130223256.000000-480
Event Type: information
User:
Computer Name: INSPIRON
Event Code: 3260
Message: This computer has been successfully joined to workgroup 'GOOFY'.
Record Number: 1
Source Name: Workstation
Time Written: 20081130223221.000000-480
Event Type: information
User:
Application event log
Computer Name: INSPIRON
Event Code: 1000
Message: Performance counters for the WmiApRpl (WmiApRpl) service were loaded successfully.
The Record Data contains the new index values assigned
to this service.
Record Number: 5
Source Name: LoadPerf
Time Written: 20081130214552.000000-480
Event Type: information
User:
Computer Name: INSPIRON
Event Code: 1001
Message: Performance counters for the WmiApRpl (WmiApRpl) service were removed successfully.
The Record Data contains the new values of the system Last Counter and
Last Help registry entries.
Record Number: 4
Source Name: LoadPerf
Time Written: 20081130214552.000000-480
Event Type: information
User:
Computer Name: INSPIRON
Event Code: 0
Message:
Record Number: 3
Source Name: GoogleDesktopManager-092308-165331
Time Written: 20081130214326.000000-480
Event Type: information
User:
Computer Name: INSPIRON
Event Code: 0
Message:
Record Number: 2
Source Name: GoogleDesktopManager-092308-165331
Time Written: 20081130214326.000000-480
Event Type: information
User:
Computer Name: INSPIRON
Event Code: 11728
Message: Product: WebFldrs XP -- Configuration completed successfully.
Record Number: 1
Source Name: MsiInstaller
Time Written: 20081130214320.000000-480
Event Type: information
User: INSPIRON\*****
======Environment variables======
"ComSpec"=%SystemRoot%\system32\cmd.exe
"Path"=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;C:\Program Files\ATI Technologies\ATI.ACE\;C:\Program Files\Common Files\Roxio Shared\DLLShared\;C:\Program Files\Common Files\Roxio Shared\10.0\DLLShared\;C:\Program Files\Common Files\Roxio Shared\9.0\DLLShared\
"windir"=%SystemRoot%
"FP_NO_HOST_CHECK"=NO
"OS"=Windows_NT
"PROCESSOR_ARCHITECTURE"=x86
"PROCESSOR_LEVEL"=6
"PROCESSOR_IDENTIFIER"=x86 Family 6 Model 23 Stepping 6, GenuineIntel
"PROCESSOR_REVISION"=1706
"NUMBER_OF_PROCESSORS"=2
"PATHEXT"=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
"TEMP"=%SystemRoot%\TEMP
"TMP"=%SystemRoot%\TEMP
"RoxioCentral"=C:\Program Files\Common Files\Roxio Shared\10.0\Roxio Central36\
"ASLOGDIR"=C:\Program Files\Intuit\QuickBooks 2006\
EOF
Download and Run ComboFix (by sUBs)
Please visit this webpage for instructions for downloading and running ComboFix:
Bleeping Computer ComboFix Tutorial
A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix on your own.
This tool is not a toy and not for everyday use.
ComboFix SHOULD NOT be used unless requested by a forum helper
Kaspersky Online Scanner .
Your Antivirus and/or Antispyware may give a warning during the scan. This is perfectly normal
NOTE:- This scan is best done from IE (Internet Explorer)
NOTE:- Vista users should start IE by Start(Vista Orb) >> Internet Explorer >> Right-Click Run As Admin
Go Here http://www.kaspersky.com/kos/eng/partner/default/kavwebscan.html
Read the Requirements and limitations before you click Accept.
Once the database has downloaded, click My Computer in the left pane
Now go and put the kettle on !
When the scan has completed, click Save Report As...
Enter a name for the file in the Filename: text box and then click the down arrow to the right of Save as type: and select text file (*.txt)
Click Save - by default the file will be saved to your Desktop, but you can change this if you wish.
**Note**
To optimize scanning time and produce a more sensible report for review:
Note for Internet Explorer 7 users: If at any time you have trouble viewing the accept button of the license, click on the Zoom tool located at the bottom right of the IE window and set the zoom to 75%. Once the license is accepted, reset to 100%.
As noted in my first message, I'm not positive this is a virus or trojan. when I ran into the errors I tried searching the web to find a fix and there were several sites that offered a download to fix it. It may be that the problem is not a trojan, but the files they were trying to get me to install were malware or spyware. Thanks, though, for looking into all this.
--Log--
ComboFix 09-06-06.04 - XXX 06/07/2009 8:29.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.3070.2555 [GMT -7:00]
Running from: c:\documents and settings\XXX\Desktop\ComboFix.exe
AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
c:\windows\system32\bszip.dll
.
((((((((((((((((((((((((( Files Created from 2009-05-07 to 2009-06-07 )))))))))))))))))))))))))))))))
.
2009-06-07 04:28 . 2009-06-07 04:28
d
w- c:\documents and settings\XXX\Application Data\vlc
2009-06-07 04:27 . 2009-06-07 04:27
d
w- c:\program files\VideoLAN
2009-05-31 16:06 . 2009-05-31 16:06
d
w- C:\spoolerlogs
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-06-07 05:04 . 2009-02-14 01:58
d
w- c:\program files\Media Player Classic
2009-05-28 04:43 . 2008-11-21 18:50 113744 ----a-w- c:\documents and settings\Administrator\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-05-26 16:20 . 2009-04-10 13:36 2568 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\QuickBooks 2009\qbbackup.sys
2009-05-25 20:24 . 2009-04-04 16:48
d
w- c:\documents and settings\All Users\Application Data\Microsoft Help
2009-05-24 20:12 . 2008-12-09 14:52 256 ----a-w- c:\windows\system32\pool.bin
2009-05-19 15:30 . 2008-12-01 06:02 11952 ----a-w- c:\windows\system32\avgrsstx.dll
2009-05-19 15:30 . 2008-12-01 06:02 325896 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2009-05-19 15:30 . 2008-12-01 06:02 27784 ----a-w- c:\windows\system32\drivers\avgmfx86.sys
2009-05-19 15:30 . 2008-12-01 06:02 108552 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2009-05-06 20:27 . 2009-05-06 20:27
d
w- c:\program files\Jasc Software Inc
2009-05-04 03:33 . 2009-05-04 03:33
d
w- c:\program files\Turtle Beach
2009-05-04 03:33 . 2008-11-21 18:46
d--h--w- c:\program files\InstallShield Installation Information
2009-04-27 05:37 . 2009-03-26 01:44
d
w- c:\program files\Finale 2007
2009-04-26 21:28 . 2009-03-26 01:46
d---a-w- c:\documents and settings\All Users\Application Data\MakeMusic
2009-04-24 07:06 . 2009-04-24 07:06 192512 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\QuickBooks 2009\Components\SyncMgr\OCD\ICSharpCode.SharpZipLib.dll
2009-04-24 07:06 . 2009-04-11 03:46 861448 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\QuickBooks 2009\Components\SyncMgr\OCD\IntuitSyncManager.exe
2009-04-24 07:06 . 2009-04-11 03:46 38664 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\QuickBooks 2009\Components\SyncMgr\OCD\IntuitSyncManagerPatch.exe
2009-04-20 04:19 . 2009-04-20 04:19 10134 ----a-r- c:\documents and settings\XXX\Application Data\Microsoft\Installer\{2877881B-0736-42AB-B312-D4457D57E56D}\ARPPRODUCTICON.exe
2009-04-20 04:18 . 2008-12-09 14:47
d
w- c:\program files\Common Files\Research In Motion
2009-04-16 04:47 . 2009-04-01 13:43
d
w- c:\program files\EZTest
2009-04-13 10:50 . 2009-04-13 10:50 869664 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\QuickBooks 2009\Components\DownloadQB19\Patch\qbpatch.exe
2009-04-13 10:50 . 2009-04-13 10:50 499712 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\QuickBooks 2009\Components\DownloadQB19\Patch\msvcp71.dll
2009-04-13 10:50 . 2009-04-13 10:50 348160 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\QuickBooks 2009\Components\DownloadQB19\Patch\msvcr71.dll
2009-04-11 06:02 . 2009-04-11 06:02
d
w- c:\documents and settings\LocalService\Application Data\Intuit
2009-04-11 03:47 . 2008-12-20 05:40
d
w- c:\documents and settings\XXX\Application Data\Intuit
2009-04-11 03:46 . 2009-04-11 03:46 34056 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\QuickBooks 2009\Components\SyncMgr\OCD\Interop.QBInstanceFinder.dll
2009-04-11 03:45 . 2009-04-03 13:34
d
w- c:\program files\Common Files\AnswerWorks 5.0
2009-04-11 03:43 . 2008-12-02 06:01
d
w- c:\documents and settings\All Users\Application Data\Intuit
2009-04-11 03:43 . 2008-12-02 06:01
d
w- c:\program files\Common Files\Intuit
2009-04-11 03:40 . 2009-04-11 03:40
d
w- c:\program files\TurboTax
2009-04-10 13:35 . 2009-04-10 13:28
d
w- c:\documents and settings\All Users\Application Data\SQL Anywhere 10
2009-04-10 13:28 . 2009-04-10 13:28
d
w- c:\documents and settings\All Users\Application Data\COMMON FILES
2009-04-10 13:28 . 2009-04-10 13:28
d
w- c:\program files\MSXML 4.0
2009-04-10 13:26 . 2009-04-10 13:20
d
w- c:\documents and settings\XXX\Application Data\Download Manager
2009-04-10 13:20 . 2009-04-10 13:20
d
w- c:\program files\Akamai
2009-04-10 13:19 . 2009-04-10 13:16
d
w- c:\program files\Quicken
2009-04-10 13:19 . 2009-04-10 13:19 3616768 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\Quicken\Inet\Common\patch\Update\181311-181414.dll
2009-04-10 13:18 . 2009-04-10 13:18 1007616 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\Quicken\Inet\Common\patch\Update\181129-181212.dll
2009-04-10 13:18 . 2009-04-10 13:18 1536000 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\Quicken\Inet\Common\patch\Update\181414-18154.dll
2009-04-10 13:18 . 2009-04-10 13:18 811008 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\Quicken\Inet\Common\patch\Update\181212-181311.dll
2009-04-10 13:17 . 2009-04-10 13:17 242976 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\Quicken\Inet\Common\patch\Update\QWPATCH.EXE
2009-04-10 13:17 . 2009-04-10 13:17 223584 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\Quicken\Inet\Common\patch\Update\patchw32.dll
2009-04-10 13:17 . 2009-04-10 13:17 997 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\Quicken\Inet\Common\patch\Update\rebase.cmd
2009-04-01 13:43 . 2009-04-01 13:43 13583 ----a-w- c:\program files\setuplog.txt
2009-04-01 13:43 . 2009-04-01 13:43 12548 ----a-w- c:\program files\uninstal.log
2009-03-10 05:17 . 2009-03-10 05:17 240640 ----a-w- c:\documents and settings\XXX\Application Data\HorizonWimba\JSecureDoor\audioproxy_1.0.3\data\audioproxy.exe
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"POP Peeper"="c:\program files\POP Peeper\POPPeeper.exe" [2009-01-22 1470464]
"ISUSPM"="c:\program files\Common Files\InstallShield\UpdateService\ISUSPM.exe" [2006-09-11 218032]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2004-08-04 15360]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ATICCC"="c:\program files\ATI Technologies\ATI.ACE\CLIStart.exe" [2006-09-25 90112]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2008-06-12 34672]
"PDVDDXSrv"="c:\program files\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2007-09-17 124200]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2008-03-11 16384]
"AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2009-05-19 1947928]
"RoxWatchTray"="c:\program files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe" [2008-06-08 236016]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2008-12-20 136600]
"IMJPMIG8.1"="c:\windows\IME\imjp8_1\IMJPMIG.EXE" [2004-08-04 208952]
"IMEKRMIG6.1"="c:\windows\ime\imkr6_1\IMEKRMIG.EXE" [2004-08-04 44032]
"MSPY2002"="c:\windows\system32\IME\PINTLGNT\ImScInst.exe" [2004-08-04 59392]
"PHIME2002ASync"="c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE" [2004-08-04 455168]
"PHIME2002A"="c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE" [2004-08-04 455168]
"Omnipage"="c:\program files\ScanSoft\OmniPagePro11.0\opware32.exe" [2001-05-26 49152]
"EverioService"="c:\program files\CyberLink\PCM4Everio\EverioService.exe" [2006-11-23 151552]
"Intuit SyncManager"="c:\program files\Common Files\Intuit\Sync\IntuitSyncManager.exe" [2008-11-18 623880]
"Turtle Beach USB MIDI 1x1"="c:\program files\Turtle Beach\Turtle Beach USB MIDI 1x1\TBUM11.exe" [2006-08-02 1839104]
"RTHDCPL"="RTHDCPL.EXE" - c:\windows\RTHDCPL.EXE [2007-07-17 16132608]
c:\documents and settings\All Users\Start Menu\Programs\Startup\
Corel Desktop Application Director 8.LNK - c:\corel\Suite8\Programs\DAD8.EXE [2009-2-21 202240]
Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-2-13 83360]
QuickBooks Update Agent.lnk - c:\program files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe [2009-3-11 984352]
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
2008-11-21 18:57 10536 ----a-w- c:\program files\Citrix\GoToAssist\514\g2awinlogon.dll
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2009-05-19 15:30 11952 ----a-w- c:\windows\system32\avgrsstx.dll
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\CyberLink\\PowerDVD DX\\PowerDVD.exe"=
"c:\\Program Files\\CyberLink\\PowerDVD DX\\PDVDDXSrv.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgemc.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgupd.exe"=
"c:\\Program Files\\Intuit\\QuickBooks 2006\\QBDBMgrN.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\livecall.exe"=
"c:\\Program Files\\ScanSoft\\OmniPagePro11.0\\EregEng\\NAVBrowser.exe"=
"c:\\Program Files\\CyberLink\\PCM4Everio\\PCM4Everio.exe"=
"c:\\Program Files\\CyberLink\\PCM4Everio\\EverioService.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\Mozilla Firefox\\firefox.exe"=
"c:\\Program Files\\EZTest\\mysql\\bin\\mysqld.exe"=
"c:\\WINDOWS\\system32\\java.exe"=
"c:\\Program Files\\VideoLAN\\VLC\\vlc.exe"=
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [11/30/2008 11:02 PM 325896]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [11/30/2008 11:02 PM 108552]
R2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\AVG\AVG8\avgemc.exe [11/30/2008 11:02 PM 908568]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [11/30/2008 11:02 PM 298776]
R2 IntuitUpdateService;Intuit Update Service;c:\program files\Common Files\Intuit\Update Service\IntuitUpdateService.exe [10/10/2008 5:45 AM 13088]
R3 AtiHdmiService;ATI Function Driver for HDMI Service;c:\windows\system32\drivers\AtiHdmi.sys [11/21/2008 11:27 AM 84992]
R3 QCAbsee;Logitech QuickCam Web (0801);c:\windows\system32\drivers\OVCA.sys [12/7/2008 8:47 PM 25088]
R3 TBU11;Turtle Beach USB MIDI 1x1 Driver;c:\windows\system32\drivers\tbu11.sys [5/3/2009 8:33 PM 13824]
S2 2BD54E0B45CB2024;2BD54E0B45CB2024;\??\c:\program files\Yahoo!\Messenger\2BD54E0B45CB2024\2BD54E0B45CB2024 --> c:\program files\Yahoo!\Messenger\2BD54E0B45CB2024\2BD54E0B45CB2024 [?]
.
Contents of the 'Scheduled Tasks' folder
2009-06-07 c:\windows\Tasks\Daily Backup.job
- c:\windows\system32\ntbackup.exe [2004-08-11 10:00]
.
- - - - ORPHANS REMOVED - - - -
SafeBoot-procexp90.Sys
.
Supplementary Scan
.
uStart Page = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=5081121
mStart Page = hxxp://www.dell.com
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
Handler: intu-help-qb2 - {84D77A00-41B5-4b8b-8ADF-86486D72E749} - c:\program files\Intuit\QuickBooks 2006\HelpAsyncPluggableProtocol.dll
FF - ProfilePath - c:\documents and settings\XXX\Application Data\Mozilla\Firefox\Profiles\emplnxry.XXX\
FF - prefs.js: browser.search.selectedEngine - GoodSearch
FF - prefs.js: browser.startup.homepage - hxxp://my.iwon.com/index.jsp
FF - plugin: c:\documents and settings\XXX\Application Data\Mozilla\Firefox\Profiles\emplnxry.XXX\extensions\moveplayer@movenetworks.com\platform\WINNT_x86-msvc\plugins\npmnqmp07074039.dll
FF - plugin: c:\program files\Google\Picasa3\npPicasa3.dll
.
**************************************************************************
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-06-07 08:31
Windows 5.1.2600 Service Pack 2 NTFS
scanning hidden processes ...
scanning hidden autostart entries ...
HKLM\Software\Microsoft\Windows\CurrentVersion\Run
Turtle Beach USB MIDI 1x1 = c:\program files\Turtle Beach\Turtle Beach USB MIDI 1x1\TBUM11.exe??????????????H?????A~x???????????????????X?????A~??A~<????????????}F?<???????????????<???????????????????????????????????????4rG?????????????????????????????p?A??????????????????aG?:????????aG
scanning hidden files ...
scan completed successfully
hidden files: 0
**************************************************************************
[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\2BD54E0B45CB2024]
"ImagePath"="\??\c:\program files\Yahoo!\Messenger\2BD54E0B45CB2024\2BD54E0B45CB2024"
.
DLLs Loaded Under Running Processes
- - - - - - - > 'winlogon.exe'(744)
c:\program files\Citrix\GoToAssist\514\G2AWinLogon.dll
.
Completion time: 2009-06-07 8:33
ComboFix-quarantined-files.txt 2009-06-07 15:33
Pre-Run: 430,400,589,824 bytes free
Post-Run: 431,200,985,088 bytes free
WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect
179 --- E O F --- 2009-03-31 13:20
This isn't exactly my field, but let's see if we can sort it.
Do you have the install disc for your printer ?
Create A Batch File
Please copy (Ctrl+C) and paste (Ctrl+V) the following text in the quote to Notepad.
Save it as "All Files" and name it look.bat Please save it on your desktop.
Double click on look.bat
Please be patient, as this will search the entire disc
Notepad will open, please copy/paste the results here.
Here's the text file:
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86]
"Directory"="W32X86"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-3]
"Directory"="3"
"MajorVersion"=dword:00000003
"MinorVersion"=dword:00000000
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-3\Amyuni Document Converter 2.50]
"Configuration File"="acpdfui250.dll"
"Data File"="acfpdf.txt"
"Driver"="acpdf250.dll"
"Help File"=""
"Monitor"=""
"Datatype"=""
"Dependent Files"=hex(7):00,00,90,90
"Previous Names"=hex(7):00,00,90,90
"Version"=dword:00000003
"TempDir"=dword:00000000
"Attributes"=dword:00000002
"Manufacturer"=""
"OEM URL"=""
"HardwareID"=""
"Provider"=""
"DriverDate"=hex:00,00,00,00,00,00,00,00
"DriverVersion"=hex:00,00,00,00,00,00,00,00
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-3\Amyuni Document Converter 300]
"Configuration File"="acpdfui300.dll"
"Data File"="acfpdf.txt"
"Driver"="acpdf300.dll"
"Help File"=""
"Monitor"=""
"Datatype"=""
"Dependent Files"=hex(7):63,00,64,00,69,00,6e,00,74,00,66,00,33,00,30,00,30,00,\
2e,00,64,00,6c,00,6c,00,00,00,00,00
"Previous Names"=hex(7):00,00,90,90
"Version"=dword:00000003
"TempDir"=dword:00000000
"Attributes"=dword:00000002
"Manufacturer"="AMYUNI Technologies"
"OEM URL"=""
"HardwareID"="lptenum\\amyuni-amyunidocumentconverter300"
"Provider"="AMYUNI Technologies"
"DriverDate"=hex:00,40,58,52,0f,1d,c9,01
"DriverVersion"=hex:00,00,03,00,00,00,03,00
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-3\HP LaserJet 1020]
"Configuration File"="ZSDNT5UI.DLL"
"Data File"="SDhp1020.SDD"
"Driver"="ZIMFDRV.DLL"
"Help File"="SDhp1020.CHM"
"Monitor"="HPLJ1020LM"
"Datatype"="RAW"
"Dependent Files"=hex(7):53,00,44,00,68,00,70,00,31,00,30,00,32,00,30,00,2e,00,\
44,00,4c,00,4c,00,00,00,53,00,55,00,68,00,70,00,31,00,30,00,32,00,30,00,2e,\
00,44,00,4c,00,4c,00,00,00,53,00,55,00,68,00,70,00,31,00,30,00,32,00,30,00,\
2e,00,45,00,4e,00,54,00,00,00,53,00,55,00,68,00,70,00,31,00,30,00,32,00,30,\
00,2e,00,56,00,45,00,52,00,00,00,53,00,44,00,68,00,70,00,31,00,30,00,32,00,\
30,00,2e,00,55,00,4e,00,5a,00,00,00,5a,00,4a,00,42,00,49,00,47,00,2e,00,44,\
00,4c,00,4c,00,00,00,5a,00,53,00,55,00,58,00,4d,00,4c,00,2e,00,44,00,4c,00,\
4c,00,00,00,58,00,45,00,52,00,43,00,45,00,53,00,2d,00,43,00,2e,00,44,00,4c,\
00,4c,00,00,00,5a,00,49,00,4d,00,46,00,50,00,52,00,4e,00,54,00,2e,00,44,00,\
4c,00,4c,00,00,00,5a,00,51,00,44,00,50,00,52,00,49,00,4e,00,54,00,2e,00,44,\
00,4c,00,4c,00,00,00,5a,00,53,00,44,00,2e,00,44,00,4c,00,4c,00,00,00,5a,00,\
53,00,44,00,49,00,4d,00,46,00,2e,00,44,00,4c,00,4c,00,00,00,5a,00,53,00,44,\
00,44,00,4d,00,2e,00,44,00,4c,00,4c,00,00,00,5a,00,53,00,44,00,44,00,4d,00,\
55,00,49,00,2e,00,44,00,4c,00,4c,00,00,00,5a,00,53,00,52,00,2e,00,44,00,4c,\
00,4c,00,00,00,5a,00,47,00,44,00,49,00,2e,00,44,00,4c,00,4c,00,00,00,5a,00,\
53,00,50,00,4f,00,4f,00,4c,00,2e,00,44,00,4c,00,4c,00,00,00,5a,00,54,00,41,\
00,47,00,2e,00,44,00,4c,00,4c,00,00,00,5a,00,49,00,4d,00,46,00,2e,00,44,00,\
4c,00,4c,00,00,00,00,00
"Previous Names"=hex(7):00,00,90,90
"Version"=dword:00000003
"TempDir"=dword:00000000
"Attributes"=dword:00000002
"Manufacturer"="HP"
"OEM URL"=""
"HardwareID"="usbprint\\hewlett-packardhp_la26dd"
"Provider"="Hewlett-Packard"
"DriverDate"=hex:00,40,60,9b,bf,3a,c8,01
"DriverVersion"=hex:00,00,01,00,02,00,06,00
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-3\Microsoft Shared Fax Driver]
"Configuration File"="FXSUI.DLL"
"Data File"="FXSUI.DLL"
"Driver"="FXSDRV.DLL"
"Help File"=""
"Monitor"=""
"Datatype"="RAW"
"Dependent Files"=hex(7):46,00,58,00,53,00,57,00,5a,00,52,00,44,00,2e,00,44,00,\
4c,00,4c,00,00,00,46,00,58,00,53,00,54,00,49,00,46,00,46,00,2e,00,44,00,4c,\
00,4c,00,00,00,46,00,58,00,53,00,52,00,45,00,53,00,2e,00,44,00,4c,00,4c,00,\
00,00,46,00,58,00,53,00,41,00,50,00,49,00,2e,00,44,00,4c,00,4c,00,00,00,00,\
00
"Previous Names"=hex(7):00,00,90,90
"Version"=dword:00000003
"TempDir"=dword:00000000
"Attributes"=dword:00000002
"Manufacturer"=""
"OEM URL"=""
"HardwareID"=""
"Provider"=""
"DriverDate"=hex:00,00,00,00,00,00,00,00
"DriverVersion"=hex:00,00,00,00,00,00,00,00
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-3\PrimoPDF]
"Configuration File"="ps5ui.dll"
"Data File"="primopdf.ppd"
"Driver"="pscript5.dll"
"Help File"=""
"Monitor"=""
"Datatype"=""
"Dependent Files"=hex(7):00,00,90,90
"Previous Names"=hex(7):00,00,90,90
"Version"=dword:00000003
"TempDir"=dword:00000000
"Attributes"=dword:00000002
"Manufacturer"=""
"OEM URL"=""
"HardwareID"=""
"Provider"=""
"DriverDate"=hex:00,00,00,00,00,00,00,00
"DriverVersion"=hex:00,00,00,00,00,00,00,00
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Print Processors]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Print Processors\winprint]
"Driver"="localspl.dll"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Print Processors\ZIMFPrint]
"Driver"="ZIMFPrnt.DLL"
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors\BJ Language Monitor]
"Driver"="cnbjmon.dll"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors\HPLJ1020LM]
"Driver"="ZLhp1020.DLL"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors\Local Port]
"Driver"="localspl.dll"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors\Microsoft Shared Fax Monitor]
"Driver"="FXSMON.DLL"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors\PJL Language Monitor]
"Driver"="pjlmon.dll"
"EOJTimeout"=dword:0000ea60
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors\PrimoMon]
"Driver"="Primomonnt.dll"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors\Standard TCP/IP Port]
"Driver"="tcpmon.dll"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors\Standard TCP/IP Port\Ports]
"StatusUpdateInterval"=dword:0000000a
"StatusUpdateEnabled"=dword:00000001
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors\USB Monitor]
"Driver"="usbmon.dll"
C:\Windows\System32\Spool\Printers
Volume in drive C has no label.
Volume Serial Number is 3CA4-3E4E
Directory of C:\Windows\System32\Spool\Printers
[.] FP00000.SHD FP00001.SHD
[..] FP00000.SPL FP00001.SPL
4 File(s) 652,701 bytes
Total Files Listed:
4 File(s) 652,701 bytes
2 Dir(s) 431,094,939,648 bytes free
C:\Windows\System32\Spool\Drivers\w32x86
Volume in drive C has no label.
Volume Serial Number is 3CA4-3E4E
Directory of C:\Windows\System32\Spool\Drivers\w32x86
[.] [hewlett_packardhp_la26dd]
[..] primopdf.ppd
[3] ps5ui.dll
acfpdf.txt pscript.ntf
acpdf250.dll pscript5.dll
acpdfui250.dll pscript5.hlp
[amyuni_amyunidocumentconverter300]
8 File(s) 1,878,380 bytes
Directory of C:\Windows\System32\Spool\Drivers\w32x86\3
[.] FXSTIFF.DLL SUhp1020.DLL ZSDDM.DLL
[..] FXSUI.DLL SUhp1020.ENT ZSDDMUI.DLL
acfpdf.txt FXSWZRD.DLL SUhp1020.VER ZSDIMF.DLL
acpdf250.dll primopdf.BPD XERCES-C.DLL ZSDNT5UI.DLL
acpdf300.dll primopdf.ppd ZGDI.DLL ZSPOOL.DLL
acpdfui250.dll ps5ui.dll ZIMF.DLL ZSR.DLL
acpdfui300.dll pscript5.dll ZIMFDRV.DLL ZSUXML.DLL
cdintf300.dll SDhp1020.CHM ZIMFPRNT.DLL ZTAG.DLL
FXSAPI.DLL SDhp1020.DLL ZJBIG.DLL
FXSDRV.DLL SDhp1020.SDD ZQDPRINT.DLL
FXSRES.DLL SDhp1020.UNZ ZSD.DLL
39 File(s) 11,285,539 bytes
Directory of C:\Windows\System32\Spool\Drivers\w32x86\amyuni_amyunidocumentconverter300
[.] acfpdf.txt acpdfui300.dll
[..] acpdf300.dll cdintf300.dll
4 File(s) 4,672,277 bytes
Directory of C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd
[.] SUhp1020.DLL ZIMFDRV.DLL ZSDDMUI.DLL ZTAG.DLL
[..] SUhp1020.ENT ZIMFPRNT.DLL ZSDIMF.DLL
SDhp1020.CHM SUhp1020.VER ZJBIG.DLL ZSDNT5UI.DLL
SDhp1020.DLL XERCES-C.DLL ZQDPRINT.DLL ZSPOOL.DLL
SDhp1020.SDD ZGDI.DLL ZSD.DLL ZSR.DLL
SDhp1020.UNZ ZIMF.DLL ZSDDM.DLL ZSUXML.DLL
23 File(s) 4,303,072 bytes
Total Files Listed:
74 File(s) 22,139,268 bytes
11 Dir(s) 431,094,935,552 bytes free
OTMoveIt
Please download OTM by OldTimer and save it to your desktop
If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.
Now reboot your machine and then reinstall the printer drivers
Let me know how you get on.
I installed the latest driver using HP's auto detect feature then ran it again to be sure that my printer was being recognized and had the correct drivers, it is. I can't print anything now. I am not getting the same error, it just won't print. When I try to print anything it will appear in the printer control panel and says it's printing, and my printer says it is ready, but the printer never receives and data (no lights ever flash or any other indication that there is communication going between the printer and computer). I tired opening the printer properties box and printing a test page from there and the same problem. I rebooted my computer and still the same problem.
log file:
========== PROCESSES ==========
========== REGISTRY ==========
Registry key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors\HPLJ1020LM\\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors\Microsoft Shared Fax Monitor\\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors\PrimoMon\\ deleted successfully.
========== FILES ==========
C:\Windows\System32\Spool\Printers\FP00000.SHD moved successfully.
C:\Windows\System32\Spool\Printers\FP00000.SPL moved successfully.
C:\Windows\System32\Spool\Printers\FP00001.SHD moved successfully.
C:\Windows\System32\Spool\Printers\FP00001.SPL moved successfully.
C:\Windows\System32\Spool\Drivers\w32x86\acfpdf.txt moved successfully.
DllUnregisterServer procedure not found in C:\Windows\System32\Spool\Drivers\w32x86\acpdf250.dll
C:\Windows\System32\Spool\Drivers\w32x86\acpdf250.dll NOT unregistered.
C:\Windows\System32\Spool\Drivers\w32x86\acpdf250.dll moved successfully.
DllUnregisterServer procedure not found in C:\Windows\System32\Spool\Drivers\w32x86\acpdfui250.dll
C:\Windows\System32\Spool\Drivers\w32x86\acpdfui250.dll NOT unregistered.
C:\Windows\System32\Spool\Drivers\w32x86\acpdfui250.dll moved successfully.
C:\Windows\System32\Spool\Drivers\w32x86\primopdf.ppd moved successfully.
DllUnregisterServer procedure not found in C:\Windows\System32\Spool\Drivers\w32x86\ps5ui.dll
C:\Windows\System32\Spool\Drivers\w32x86\ps5ui.dll NOT unregistered.
C:\Windows\System32\Spool\Drivers\w32x86\ps5ui.dll moved successfully.
C:\Windows\System32\Spool\Drivers\w32x86\pscript.ntf moved successfully.
DllUnregisterServer procedure not found in C:\Windows\System32\Spool\Drivers\w32x86\pscript5.dll
C:\Windows\System32\Spool\Drivers\w32x86\pscript5.dll NOT unregistered.
C:\Windows\System32\Spool\Drivers\w32x86\pscript5.dll moved successfully.
C:\Windows\System32\Spool\Drivers\w32x86\pscript5.hlp moved successfully.
C:\Windows\System32\Spool\Drivers\w32x86\3\acfpdf.txt moved successfully.
DllUnregisterServer procedure not found in C:\Windows\System32\Spool\Drivers\w32x86\3\acpdf250.dll
C:\Windows\System32\Spool\Drivers\w32x86\3\acpdf250.dll NOT unregistered.
C:\Windows\System32\Spool\Drivers\w32x86\3\acpdf250.dll moved successfully.
DllUnregisterServer procedure not found in C:\Windows\System32\Spool\Drivers\w32x86\3\acpdf300.dll
C:\Windows\System32\Spool\Drivers\w32x86\3\acpdf300.dll NOT unregistered.
C:\Windows\System32\Spool\Drivers\w32x86\3\acpdf300.dll moved successfully.
DllUnregisterServer procedure not found in C:\Windows\System32\Spool\Drivers\w32x86\3\acpdfui250.dll
C:\Windows\System32\Spool\Drivers\w32x86\3\acpdfui250.dll NOT unregistered.
C:\Windows\System32\Spool\Drivers\w32x86\3\acpdfui250.dll moved successfully.
DllUnregisterServer procedure not found in C:\Windows\System32\Spool\Drivers\w32x86\3\acpdfui300.dll
C:\Windows\System32\Spool\Drivers\w32x86\3\acpdfui300.dll NOT unregistered.
C:\Windows\System32\Spool\Drivers\w32x86\3\acpdfui300.dll moved successfully.
C:\Windows\System32\Spool\Drivers\w32x86\3\cdintf300.dll unregistered successfully.
C:\Windows\System32\Spool\Drivers\w32x86\3\cdintf300.dll moved successfully.
DllUnregisterServer procedure not found in C:\Windows\System32\Spool\Drivers\w32x86\3\FXSAPI.DLL
C:\Windows\System32\Spool\Drivers\w32x86\3\FXSAPI.DLL NOT unregistered.
C:\Windows\System32\Spool\Drivers\w32x86\3\FXSAPI.DLL moved successfully.
DllUnregisterServer procedure not found in C:\Windows\System32\Spool\Drivers\w32x86\3\FXSDRV.DLL
C:\Windows\System32\Spool\Drivers\w32x86\3\FXSDRV.DLL NOT unregistered.
C:\Windows\System32\Spool\Drivers\w32x86\3\FXSDRV.DLL moved successfully.
DllUnregisterServer procedure not found in C:\Windows\System32\Spool\Drivers\w32x86\3\FXSRES.DLL
C:\Windows\System32\Spool\Drivers\w32x86\3\FXSRES.DLL NOT unregistered.
C:\Windows\System32\Spool\Drivers\w32x86\3\FXSRES.DLL moved successfully.
DllUnregisterServer procedure not found in C:\Windows\System32\Spool\Drivers\w32x86\3\FXSTIFF.DLL
C:\Windows\System32\Spool\Drivers\w32x86\3\FXSTIFF.DLL NOT unregistered.
C:\Windows\System32\Spool\Drivers\w32x86\3\FXSTIFF.DLL moved successfully.
DllUnregisterServer procedure not found in C:\Windows\System32\Spool\Drivers\w32x86\3\FXSUI.DLL
C:\Windows\System32\Spool\Drivers\w32x86\3\FXSUI.DLL NOT unregistered.
C:\Windows\System32\Spool\Drivers\w32x86\3\FXSUI.DLL moved successfully.
DllUnregisterServer procedure not found in C:\Windows\System32\Spool\Drivers\w32x86\3\FXSWZRD.DLL
C:\Windows\System32\Spool\Drivers\w32x86\3\FXSWZRD.DLL NOT unregistered.
C:\Windows\System32\Spool\Drivers\w32x86\3\FXSWZRD.DLL moved successfully.
C:\Windows\System32\Spool\Drivers\w32x86\3\primopdf.BPD moved successfully.
C:\Windows\System32\Spool\Drivers\w32x86\3\primopdf.ppd moved successfully.
DllUnregisterServer procedure not found in C:\Windows\System32\Spool\Drivers\w32x86\3\ps5ui.dll
C:\Windows\System32\Spool\Drivers\w32x86\3\ps5ui.dll NOT unregistered.
C:\Windows\System32\Spool\Drivers\w32x86\3\ps5ui.dll moved successfully.
DllUnregisterServer procedure not found in C:\Windows\System32\Spool\Drivers\w32x86\3\pscript5.dll
C:\Windows\System32\Spool\Drivers\w32x86\3\pscript5.dll NOT unregistered.
C:\Windows\System32\Spool\Drivers\w32x86\3\pscript5.dll moved successfully.
C:\Windows\System32\Spool\Drivers\w32x86\3\SDhp1020.CHM moved successfully.
LoadLibrary failed for C:\Windows\System32\Spool\Drivers\w32x86\3\SDhp1020.DLL
C:\Windows\System32\Spool\Drivers\w32x86\3\SDhp1020.DLL NOT unregistered.
C:\Windows\System32\Spool\Drivers\w32x86\3\SDhp1020.DLL moved successfully.
C:\Windows\System32\Spool\Drivers\w32x86\3\SDhp1020.SDD moved successfully.
C:\Windows\System32\Spool\Drivers\w32x86\3\SDhp1020.UNZ moved successfully.
LoadLibrary failed for C:\Windows\System32\Spool\Drivers\w32x86\3\SUhp1020.DLL
C:\Windows\System32\Spool\Drivers\w32x86\3\SUhp1020.DLL NOT unregistered.
C:\Windows\System32\Spool\Drivers\w32x86\3\SUhp1020.DLL moved successfully.
C:\Windows\System32\Spool\Drivers\w32x86\3\SUhp1020.ENT moved successfully.
C:\Windows\System32\Spool\Drivers\w32x86\3\SUhp1020.VER moved successfully.
DllUnregisterServer procedure not found in C:\Windows\System32\Spool\Drivers\w32x86\3\XERCES-C.DLL
C:\Windows\System32\Spool\Drivers\w32x86\3\XERCES-C.DLL NOT unregistered.
C:\Windows\System32\Spool\Drivers\w32x86\3\XERCES-C.DLL moved successfully.
DllUnregisterServer procedure not found in C:\Windows\System32\Spool\Drivers\w32x86\3\ZGDI.DLL
C:\Windows\System32\Spool\Drivers\w32x86\3\ZGDI.DLL NOT unregistered.
C:\Windows\System32\Spool\Drivers\w32x86\3\ZGDI.DLL moved successfully.
DllUnregisterServer procedure not found in C:\Windows\System32\Spool\Drivers\w32x86\3\ZIMF.DLL
C:\Windows\System32\Spool\Drivers\w32x86\3\ZIMF.DLL NOT unregistered.
C:\Windows\System32\Spool\Drivers\w32x86\3\ZIMF.DLL moved successfully.
DllUnregisterServer procedure not found in C:\Windows\System32\Spool\Drivers\w32x86\3\ZIMFDRV.DLL
C:\Windows\System32\Spool\Drivers\w32x86\3\ZIMFDRV.DLL NOT unregistered.
C:\Windows\System32\Spool\Drivers\w32x86\3\ZIMFDRV.DLL moved successfully.
DllUnregisterServer procedure not found in C:\Windows\System32\Spool\Drivers\w32x86\3\ZIMFPRNT.DLL
C:\Windows\System32\Spool\Drivers\w32x86\3\ZIMFPRNT.DLL NOT unregistered.
C:\Windows\System32\Spool\Drivers\w32x86\3\ZIMFPRNT.DLL moved successfully.
DllUnregisterServer procedure not found in C:\Windows\System32\Spool\Drivers\w32x86\3\ZJBIG.DLL
C:\Windows\System32\Spool\Drivers\w32x86\3\ZJBIG.DLL NOT unregistered.
C:\Windows\System32\Spool\Drivers\w32x86\3\ZJBIG.DLL moved successfully.
DllUnregisterServer procedure not found in C:\Windows\System32\Spool\Drivers\w32x86\3\ZQDPRINT.DLL
C:\Windows\System32\Spool\Drivers\w32x86\3\ZQDPRINT.DLL NOT unregistered.
C:\Windows\System32\Spool\Drivers\w32x86\3\ZQDPRINT.DLL moved successfully.
LoadLibrary failed for C:\Windows\System32\Spool\Drivers\w32x86\3\ZSD.DLL
C:\Windows\System32\Spool\Drivers\w32x86\3\ZSD.DLL NOT unregistered.
C:\Windows\System32\Spool\Drivers\w32x86\3\ZSD.DLL moved successfully.
LoadLibrary failed for C:\Windows\System32\Spool\Drivers\w32x86\3\ZSDDM.DLL
C:\Windows\System32\Spool\Drivers\w32x86\3\ZSDDM.DLL NOT unregistered.
C:\Windows\System32\Spool\Drivers\w32x86\3\ZSDDM.DLL moved successfully.
LoadLibrary failed for C:\Windows\System32\Spool\Drivers\w32x86\3\ZSDDMUI.DLL
C:\Windows\System32\Spool\Drivers\w32x86\3\ZSDDMUI.DLL NOT unregistered.
C:\Windows\System32\Spool\Drivers\w32x86\3\ZSDDMUI.DLL moved successfully.
LoadLibrary failed for C:\Windows\System32\Spool\Drivers\w32x86\3\ZSDIMF.DLL
C:\Windows\System32\Spool\Drivers\w32x86\3\ZSDIMF.DLL NOT unregistered.
C:\Windows\System32\Spool\Drivers\w32x86\3\ZSDIMF.DLL moved successfully.
LoadLibrary failed for C:\Windows\System32\Spool\Drivers\w32x86\3\ZSDNT5UI.DLL
C:\Windows\System32\Spool\Drivers\w32x86\3\ZSDNT5UI.DLL NOT unregistered.
C:\Windows\System32\Spool\Drivers\w32x86\3\ZSDNT5UI.DLL moved successfully.
DllUnregisterServer procedure not found in C:\Windows\System32\Spool\Drivers\w32x86\3\ZSPOOL.DLL
C:\Windows\System32\Spool\Drivers\w32x86\3\ZSPOOL.DLL NOT unregistered.
C:\Windows\System32\Spool\Drivers\w32x86\3\ZSPOOL.DLL moved successfully.
LoadLibrary failed for C:\Windows\System32\Spool\Drivers\w32x86\3\ZSR.DLL
C:\Windows\System32\Spool\Drivers\w32x86\3\ZSR.DLL NOT unregistered.
C:\Windows\System32\Spool\Drivers\w32x86\3\ZSR.DLL moved successfully.
LoadLibrary failed for C:\Windows\System32\Spool\Drivers\w32x86\3\ZSUXML.DLL
C:\Windows\System32\Spool\Drivers\w32x86\3\ZSUXML.DLL NOT unregistered.
C:\Windows\System32\Spool\Drivers\w32x86\3\ZSUXML.DLL moved successfully.
DllUnregisterServer procedure not found in C:\Windows\System32\Spool\Drivers\w32x86\3\ZTAG.DLL
C:\Windows\System32\Spool\Drivers\w32x86\3\ZTAG.DLL NOT unregistered.
C:\Windows\System32\Spool\Drivers\w32x86\3\ZTAG.DLL moved successfully.
C:\Windows\System32\Spool\Drivers\w32x86\amyuni_amyunidocumentconverter300\acfpdf.txt moved successfully.
DllUnregisterServer procedure not found in C:\Windows\System32\Spool\Drivers\w32x86\amyuni_amyunidocumentconverter300\acpdf300.dll
C:\Windows\System32\Spool\Drivers\w32x86\amyuni_amyunidocumentconverter300\acpdf300.dll NOT unregistered.
C:\Windows\System32\Spool\Drivers\w32x86\amyuni_amyunidocumentconverter300\acpdf300.dll moved successfully.
DllUnregisterServer procedure not found in C:\Windows\System32\Spool\Drivers\w32x86\amyuni_amyunidocumentconverter300\acpdfui300.dll
C:\Windows\System32\Spool\Drivers\w32x86\amyuni_amyunidocumentconverter300\acpdfui300.dll NOT unregistered.
C:\Windows\System32\Spool\Drivers\w32x86\amyuni_amyunidocumentconverter300\acpdfui300.dll moved successfully.
C:\Windows\System32\Spool\Drivers\w32x86\amyuni_amyunidocumentconverter300\cdintf300.dll unregistered successfully.
C:\Windows\System32\Spool\Drivers\w32x86\amyuni_amyunidocumentconverter300\cdintf300.dll moved successfully.
C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\SDhp1020.CHM moved successfully.
LoadLibrary failed for C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\SDhp1020.DLL
C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\SDhp1020.DLL NOT unregistered.
C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\SDhp1020.DLL moved successfully.
C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\SDhp1020.SDD moved successfully.
C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\SDhp1020.UNZ moved successfully.
LoadLibrary failed for C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\SUhp1020.DLL
C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\SUhp1020.DLL NOT unregistered.
C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\SUhp1020.DLL moved successfully.
C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\SUhp1020.ENT moved successfully.
C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\SUhp1020.VER moved successfully.
DllUnregisterServer procedure not found in C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\XERCES-C.DLL
C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\XERCES-C.DLL NOT unregistered.
C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\XERCES-C.DLL moved successfully.
DllUnregisterServer procedure not found in C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZGDI.DLL
C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZGDI.DLL NOT unregistered.
C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZGDI.DLL moved successfully.
DllUnregisterServer procedure not found in C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZIMF.DLL
C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZIMF.DLL NOT unregistered.
C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZIMF.DLL moved successfully.
DllUnregisterServer procedure not found in C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZIMFDRV.DLL
C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZIMFDRV.DLL NOT unregistered.
C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZIMFDRV.DLL moved successfully.
DllUnregisterServer procedure not found in C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZIMFPRNT.DLL
C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZIMFPRNT.DLL NOT unregistered.
C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZIMFPRNT.DLL moved successfully.
DllUnregisterServer procedure not found in C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZJBIG.DLL
C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZJBIG.DLL NOT unregistered.
C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZJBIG.DLL moved successfully.
DllUnregisterServer procedure not found in C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZQDPRINT.DLL
C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZQDPRINT.DLL NOT unregistered.
C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZQDPRINT.DLL moved successfully.
LoadLibrary failed for C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZSD.DLL
C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZSD.DLL NOT unregistered.
C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZSD.DLL moved successfully.
LoadLibrary failed for C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZSDDM.DLL
C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZSDDM.DLL NOT unregistered.
C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZSDDM.DLL moved successfully.
LoadLibrary failed for C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZSDDMUI.DLL
C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZSDDMUI.DLL NOT unregistered.
C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZSDDMUI.DLL moved successfully.
LoadLibrary failed for C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZSDIMF.DLL
C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZSDIMF.DLL NOT unregistered.
C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZSDIMF.DLL moved successfully.
LoadLibrary failed for C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZSDNT5UI.DLL
C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZSDNT5UI.DLL NOT unregistered.
C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZSDNT5UI.DLL moved successfully.
DllUnregisterServer procedure not found in C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZSPOOL.DLL
C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZSPOOL.DLL NOT unregistered.
C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZSPOOL.DLL moved successfully.
LoadLibrary failed for C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZSR.DLL
C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZSR.DLL NOT unregistered.
C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZSR.DLL moved successfully.
LoadLibrary failed for C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZSUXML.DLL
C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZSUXML.DLL NOT unregistered.
C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZSUXML.DLL moved successfully.
DllUnregisterServer procedure not found in C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZTAG.DLL
C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZTAG.DLL NOT unregistered.
C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZTAG.DLL moved successfully.
========== COMMANDS ==========
File delete failed. C:\DOCUME~1\XXX\LOCALS~1\Temp\Perflib_Perfdata_7e4.dat scheduled to be deleted on reboot.
File delete failed. C:\DOCUME~1\XXX\LOCALS~1\Temp\Perflib_Perfdata_ef0.dat scheduled to be deleted on reboot.
User's Temp folder emptied.
User's Internet Explorer cache folder emptied.
File delete failed. C:\Documents and Settings\XXX\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be deleted on reboot.
User's Temporary Internet Files folder emptied.
Local Service Temp folder emptied.
File delete failed. C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be deleted on reboot.
Local Service Temporary Internet Files folder emptied.
Network Service Temp folder emptied.
Network Service Temporary Internet Files folder emptied.
File delete failed. C:\WINDOWS\temp\Perflib_Perfdata_3f8.dat scheduled to be deleted on reboot.
Windows Temp folder emptied.
Java cache emptied.
FireFox cache emptied.
Temp folders emptied.
OTM by OldTimer - Version 2.1.0.0 log created on 06092009_063730
Files moved on Reboot...
File C:\DOCUME~1\XXX\LOCALS~1\Temp\Perflib_Perfdata_7e4.dat not found!
File C:\DOCUME~1\XXX\LOCALS~1\Temp\Perflib_Perfdata_ef0.dat not found!
File C:\WINDOWS\temp\Perflib_Perfdata_3f8.dat not found!
Registry entries deleted on Reboot...
Here is the quick fix.
Delete everything in the C:\Windows\system32\spool\PRINTERS
Then restart your print spooler.
Otherwise, this has more information on it:
http://knol.google.com/k/konstantin-artemev/printer-spooler-subsystem-app-errors/10paup07l2poo/3#
That folder has already been emptied.
@ dodanto ....
I am at a loss now
There is no malware that would be causing your problem.
Unfortunately you are now outside my area of knowledge, so I'm going to have to recommend that you visit one of the tech forums for assistance.
http://icrontic.com/forum/forumdisplay.php?f=11
http://www.techsupportforum.com/
http://www.bleepingcomputer.com/forums/
http://forums.whatthetech.com/forums.html
All the forums above have good support for software/OS problems, and I'm sure they will be able to help.
Congratulations your logs look clean
Let's see if I can help you keep it that way
First lets tidy up
Please delete RSIT.exe, OTM.exe and C:\RSIT (entire folder)
You can also delete any logs we have produced, and empty your Recycle bin.
Uninstall Combofix
The following is some info to help you stay safe and clean.
You may already have some of the following programs, but I include the full list for the benefit of all the other people who will be reading this thread in the future.
( Vista users must ensure that any programs are Vista compatible BEFORE installing )
Online Scanners
I would recommend a scan at one or more of the following sites at least once a month.
http://www.pandasecurity.com/activescan
http://www.kaspersky.com/kos/eng/partner/71706/kavwebscan.html
!!! Make sure that all your programs are updated !!!
Secunia Software Inspector does all the work for you, .... see HERE for details
AntiSpyware
AntiSpyware is
not the same thing as Antivirus.Different AntiSpyware programs detect different things, so in this case it is recommended that you have more than one.
You should only have one running all the time, the other/s should be used "on demand" on a regular basis.
Most of the programs in this list have a free (for Home Users ) and paid versions,
it is worth paying for one and having "realtime" protection, unless you intend to do a manual scan often.
[*]Spybot - Search & Destroy <<< A must have program
[*] MalwareBytes Anti-malware <<< A New and effective program
[*]a-squared Free <<< A good "realtime" or "on demand" scanner
[*]superantispyware <<< A good "realtime" or "on demand" scanner
Prevention
These programs don't detect malware, they help stop it getting on your machine in the first place. Each does a different job, so you can have more than one- Winpatrol
- An excellent startup manager and then some !!
- Notifies you if programs are added to startup
- Allows delayed startup
- A must have addition
- SpywareBlaster 4.0
- SpywareBlaster sets killbits in the registry to prevent known malicious activex controls from installing themselves on your computer.
- SpywareGuard 2.2
- SpywareGuard provides real-time protection against spyware.
- Not required if you have other "realtime" antispyware or Winpatrol
- ZonedOut
- Formerly known as IE-SPYAD, adds a long list of sites and domains associated with known advertisers and marketers to the Restricted sites zone of Internet Explorer.
- MVPS HOSTS
- This little program packs a powerful punch as it blocks ads, banners, 3rd party Cookies, 3rd party page counters, web bugs, and many hijackers.
- For information on how to download and install, please read this tutorial by WinHelp2002.
- Not required if you are using other host file protections
Internet Browsers
Microsoft has worked hard to make IE.7 a more secure browser, unfortunately whilst it is still the leading browser of choice it will always be under attack from the bad guys. Using a different web browser can help stop malware getting on your machine.
If you are still using IE6 then either update, or get one of the following.
Cleaning Temporary Internet Files and Tracking Cookies
Temporary Internet Files are mainly the files that are downloaded when you open a web page. Unfortunately, if the site you visit is of a dubious nature or has been hacked, they can also be an entry point for malware. It is a good idea to empty the Temporary Internet Files folder on a regular basis. Tracking Cookies are files that websites use to monitor which sites you visit and how often. A lot of Antispyware scanners pick up these tracking cookies and flag them as unwanted. CAUTION :- If you delete all your cookies you will lose any autologin information for sites that you visit, and will need your passwords Both of these can be cleaned manually, but a quicker option is to use a program- ATF Cleaner
- Free and very simple to use
- CCleaner
- Free and very flexible, you can chose which cookies to keep
Also PLEASE read this article.....So How Did I Get Infected In The First Place
The last and most important thing I can tell you is UPDATE.
If you don't update your security programs (Antivirus, Antispyware even Windows) then you are at risk.
Malware changes on a day to day basis. You should update every week at the very least.
If you follow this advice then (with a bit of luck) you will never have to hear from me again
If you could post back one more time to let me know everything is OK, then I can have this thread archived.
Happy surfing K'
Thanks for all your help!!! I'll keep researching and see what I can find.