Spoolsv.exe Error

When I try to print, my document stars to print, but then I get the lovely windows message "Spooler SubSystem App has encountered a problem and needs to close. We are sorry for the inconvenience" and asks me if I want to send the report etc. I always say no to sending the report. My document stops after the first two pages print then pauses and starts printing again.

I rebooted my computer and turned off my printer but when I turned it all back on, same problem.

I did a quick search on the internet and found places that claimed it was a trojan and they had a fix that I could install, but I don't recognize any of the company names and therefore don't trust any of them, so I'm trying here instead.


Any help is appreciated. Here is my HiJack log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:01:09 PM, on 6/2/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\ScanSoft\OmniPagePro11.0\opware32.exe
C:\Program Files\CyberLink\PCM4Everio\EverioService.exe
C:\Program Files\Turtle Beach\Turtle Beach USB MIDI 1x1\TBUM11.exe
C:\Program Files\POP Peeper\POPPeeper.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Corel\Suite8\Programs\DAD8.EXE
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=5081121
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=5081121
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=5081121
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "c:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [Omnipage] C:\Program Files\ScanSoft\OmniPagePro11.0\opware32.exe
O4 - HKLM\..\Run: [EverioService] "C:\Program Files\CyberLink\PCM4Everio\EverioService.exe"
O4 - HKLM\..\Run: [Intuit SyncManager] C:\Program Files\Common Files\Intuit\Sync\IntuitSyncManager.exe startup
O4 - HKLM\..\Run: [Turtle Beach USB MIDI 1x1] C:\Program Files\Turtle Beach\Turtle Beach USB MIDI 1x1\TBUM11.exe
O4 - HKCU\..\Run: [POP Peeper] "C:\Program Files\POP Peeper\POPPeeper.exe" -min
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Corel Desktop Application Director 8.LNK = C:\Corel\Suite8\Programs\DAD8.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1229187984593
O16 - DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} (Java Plug-in 1.6.0_07) -
O18 - Protocol: intu-help-qb2 - {84D77A00-41B5-4B8B-8ADF-86486D72E749} - C:\Program Files\Intuit\QuickBooks 2006\HelpAsyncPluggableProtocol.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - mscoree.dll (file missing)
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~3\GOEC62~1.DLL
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Intuit Update Service (IntuitUpdateService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: QBCFMonitorService - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe

--
End of file - 10198 bytes

Comments

  • edited June 2009
    Please note that all instructions given are customised for this computer only,
    the tools used may cause damage if used on a computer with different infections.

    If you think you have similar problems, please post a log in the HJT forum and wait for help.


    Hello and welcome to the forums

    My name is Katana and I will be helping you to remove any infection(s) that you may have.

    Please observe these rules while we work:
    1. Please Read All Instructions Carefully
    2. If you don't understand something, stop and ask! Don't keep going on.
    3. Please do not run any other tools or scans whilst I am helping you
    4. Failure to reply within 5 days will result in the topic being closed.
    5. Please continue to respond until I give you the "All Clear"
      (Just because you can't see a problem doesn't mean it isn't there)

    If you can do those few things, everything should go smoothly laechel.gif

    Please Note, your security programs may give warnings for some of the tools I will ask you to use.
    Be assured, any links I give are safe



    Download and Run RSIT
    • Please download Random's System Information Tool by random/random from here and save it to your desktop.
    • Double click on RSIT.exe to run RSIT.
    • Click Continue at the disclaimer screen.
    • Once it has finished, two logs will open:
      • log.txt will be opened maximized.
      • info.txt will be opened minimized.
    • Please post the contents of both log.txt and info.txt.
  • edited June 2009
    I ran the utility as directed, but only one file was created: log.txt which appears to be a hijack this log file. The info.txt file was not created. Here's the log.txt:

    Logfile of random's system information tool 1.06 (written by random/random)
    Run by XXX at 2009-06-06 08:49:13
    Microsoft Windows XP Professional Service Pack 2
    System drive C: has 410 GB (86%) free of 477 GB
    Total RAM: 3070 MB (67% free)

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 8:49:15 AM, on 6/6/2009
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\RTHDCPL.EXE
    C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
    C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
    C:\PROGRA~1\AVG\AVG8\avgtray.exe
    C:\Program Files\Java\jre6\bin\jusched.exe
    C:\Program Files\ScanSoft\OmniPagePro11.0\opware32.exe
    C:\Program Files\CyberLink\PCM4Everio\EverioService.exe
    C:\Program Files\Turtle Beach\Turtle Beach USB MIDI 1x1\TBUM11.exe
    C:\Program Files\POP Peeper\POPPeeper.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
    C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
    C:\Corel\Suite8\Programs\DAD8.EXE
    C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\PROGRA~1\AVG\AVG8\avgrsx.exe
    C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
    C:\Program Files\CyberLink\Shared Files\RichVideo.exe
    C:\WINDOWS\system32\svchost.exe
    C:\PROGRA~1\AVG\AVG8\avgemc.exe
    C:\Program Files\AVG\AVG8\avgcsrvx.exe
    C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
    C:\PROGRA~1\AVG\AVG8\avgnsx.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Java\jre6\bin\java.exe
    C:\Program Files\Java\jre6\bin\jucheck.exe
    C:\Documents and Settings\XXX\My Documents\install exes\RSIT.exe
    C:\Program Files\Trend Micro\HijackThis\XXX.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=5081121
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=5081121
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=5081121
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
    O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"
    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
    O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "c:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
    O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
    O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
    O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
    O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
    O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
    O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
    O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
    O4 - HKLM\..\Run: [Omnipage] C:\Program Files\ScanSoft\OmniPagePro11.0\opware32.exe
    O4 - HKLM\..\Run: [EverioService] "C:\Program Files\CyberLink\PCM4Everio\EverioService.exe"
    O4 - HKLM\..\Run: [Intuit SyncManager] C:\Program Files\Common Files\Intuit\Sync\IntuitSyncManager.exe startup
    O4 - HKLM\..\Run: [Turtle Beach USB MIDI 1x1] C:\Program Files\Turtle Beach\Turtle Beach USB MIDI 1x1\TBUM11.exe
    O4 - HKLM\..\RunOnce: [OutlookFixMAPI] C:\WINDOWS\system32\fixmapi.exe
    O4 - HKCU\..\Run: [POP Peeper] "C:\Program Files\POP Peeper\POPPeeper.exe" -min
    O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - Global Startup: Corel Desktop Application Director 8.LNK = C:\Corel\Suite8\Programs\DAD8.EXE
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
    O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1229187984593
    O16 - DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} (Java Plug-in 1.6.0_07) -
    O18 - Protocol: intu-help-qb2 - {84D77A00-41B5-4B8B-8ADF-86486D72E749} - C:\Program Files\Intuit\QuickBooks 2006\HelpAsyncPluggableProtocol.dll
    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
    O18 - Protocol: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - mscoree.dll (file missing)
    O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~3\GOEC62~1.DLL
    O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
    O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
    O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
    O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: Intuit Update Service (IntuitUpdateService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: QBCFMonitorService - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
    O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
    O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
    O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
    O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
    O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
    O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
    O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
    O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe

    --
    End of file - 10417 bytes

    ======Scheduled tasks folder======

    C:\WINDOWS\tasks\Daily Backup.job

    ======Registry dump======

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4efb-9B51-7695ECA05670}]
    &Yahoo! Toolbar Helper - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll [2008-07-28 882416]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{18DF081C-E8AD-4283-A596-FA578C2EBDC3}]
    Adobe PDF Link Helper - c:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll [2008-06-11 75128]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}]
    AVG Safe Search - C:\Program Files\AVG\AVG8\avgssie.dll [2009-05-19 1107224]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]
    SSVHelper Class - C:\Program Files\Java\jre6\bin\ssv.dll [2008-12-20 320920]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7E853D72-626A-48EC-A868-BA8D5E23E045}]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{CA6319C0-31B7-401E-A518-A07C3DB8F777}]
    CBrowserHelperObject Object - C:\Program Files\Dell\BAE\BAE.dll [2006-11-09 98304]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{DBC80044-A445-435b-BC74-9C25C1C588A9}]
    Java(tm) Plug-In 2 SSV Helper - C:\Program Files\Java\jre6\bin\jp2ssv.dll [2008-12-20 34816]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{E7E6F031-17CE-4C07-BC86-EABFE594F69C}]
    JQSIEStartDetectorImpl Class - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll [2008-12-20 73728]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{FDAD4DA1-61A2-4FD8-9C17-86F7AC245081}]
    SingleInstance Class - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll [2008-07-28 160496]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
    {EF99BD32-C1FB-11D2-892F-0090271D4F88} - Yahoo! Toolbar - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll [2008-07-28 882416]

    [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
    "ATICCC"=C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe [2006-09-25 90112]
    "RTHDCPL"=C:\WINDOWS\RTHDCPL.EXE [2007-07-16 16132608]
    "Alcmtr"=C:\WINDOWS\ALCMTR.EXE [2007-07-16 69632]
    "Adobe Reader Speed Launcher"=c:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe [2008-06-12 34672]
    "PDVDDXSrv"=C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe [2007-09-17 124200]
    "dscactivate"=C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe [2008-03-11 16384]
    "AVG8_TRAY"=C:\PROGRA~1\AVG\AVG8\avgtray.exe [2009-05-19 1947928]
    ""= []
    "RoxWatchTray"=C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe [2008-06-08 236016]
    "SunJavaUpdateSched"=C:\Program Files\Java\jre6\bin\jusched.exe [2008-12-20 136600]
    "IMJPMIG8.1"=C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE [2004-08-04 208952]
    "IMEKRMIG6.1"=C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE [2004-08-04 44032]
    "MSPY2002"=C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe [2004-08-04 59392]
    "PHIME2002ASync"=C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE [2004-08-04 455168]
    "PHIME2002A"=C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE [2004-08-04 455168]
    "Omnipage"=C:\Program Files\ScanSoft\OmniPagePro11.0\opware32.exe [2001-05-26 49152]
    "EverioService"=C:\Program Files\CyberLink\PCM4Everio\EverioService.exe [2006-11-22 151552]
    "Intuit SyncManager"=C:\Program Files\Common Files\Intuit\Sync\IntuitSyncManager.exe [2008-11-18 623880]
    "Turtle Beach USB MIDI 1x1"=C:\Program Files\Turtle Beach\Turtle Beach USB MIDI 1x1\TBUM11.exe [2006-08-01 1839104]

    [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce]
    "OutlookFixMAPI"=C:\WINDOWS\system32\fixmapi.exe [2004-08-04 3072]

    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
    "POP Peeper"=C:\Program Files\POP Peeper\POPPeeper.exe [2009-01-21 1470464]
    "ISUSPM"=C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe [2006-09-11 218032]
    "ctfmon.exe"=C:\WINDOWS\system32\ctfmon.exe [2004-08-04 15360]

    C:\Documents and Settings\All Users\Start Menu\Programs\Startup
    Corel Desktop Application Director 8.LNK - C:\Corel\Suite8\Programs\DAD8.EXE
    Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office10\OSA.EXE
    QuickBooks Update Agent.lnk - C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
    "AppInit_DLLS"="C:\PROGRA~1\Google\GOOGLE~3\GOEC62~1.DLL"

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\avgrsstarter]
    C:\WINDOWS\system32\avgrsstx.dll [2009-05-19 11952]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\GoToAssist]
    C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll [2008-11-21 10536]

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\GoToAssist]

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\nm]

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\nm.sys]

    [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
    "dontdisplaylastusername"=0
    "legalnoticecaption"=
    "legalnoticetext"=
    "shutdownwithoutlogon"=1
    "undockwithoutlogon"=1

    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
    "NoDriveTypeAutoRun"=145

    [HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
    "%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
    "C:\Program Files\CyberLink\PowerDVD DX\PowerDVD.exe"="C:\Program Files\CyberLink\PowerDVD DX\PowerDVD.exe:*:Enabled:CyberLink PowerDVD DX"
    "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"="C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe:*:Enabled:CyberLink PowerDVD DX Resident Program"
    "C:\Program Files\AVG\AVG8\avgemc.exe"="C:\Program Files\AVG\AVG8\avgemc.exe:*:Enabled:avgemc.exe"
    "C:\Program Files\AVG\AVG8\avgupd.exe"="C:\Program Files\AVG\AVG8\avgupd.exe:*:Enabled:avgupd.exe"
    "C:\Program Files\Intuit\QuickBooks 2006\QBDBMgrN.exe"="C:\Program Files\Intuit\QuickBooks 2006\QBDBMgrN.exe:*:Enabled:QuickBooks 2006 Data Manager"
    "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe"="C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe:*:Enabled:Yahoo! Messenger"
    "C:\Program Files\Windows Live\Messenger\msnmsgr.exe"="C:\Program Files\Windows Live\Messenger\msnmsgr.exe:*:Enabled:Windows Live Messenger"
    "C:\Program Files\Windows Live\Messenger\livecall.exe"="C:\Program Files\Windows Live\Messenger\livecall.exe:*:Enabled:Windows Live Messenger (Phone)"
    "C:\Program Files\ScanSoft\OmniPagePro11.0\EregEng\NAVBrowser.exe"="C:\Program Files\ScanSoft\OmniPagePro11.0\EregEng\NAVBrowser.exe:*:Disabled:NAVBrowser"
    "C:\Program Files\CyberLink\PCM4Everio\PCM4Everio.exe"="C:\Program Files\CyberLink\PCM4Everio\PCM4Everio.exe:*:Enabled:CyberLink PowerCinema NE for Everio"
    "C:\Program Files\CyberLink\PCM4Everio\EverioService.exe"="C:\Program Files\CyberLink\PCM4Everio\EverioService.exe:*:Enabled:CyberLink PowerCinema NE for Everio Resident Program"
    "C:\Program Files\Bonjour\mDNSResponder.exe"="C:\Program Files\Bonjour\mDNSResponder.exe:*:Enabled:Bonjour"
    "C:\Program Files\Mozilla Firefox\firefox.exe"="C:\Program Files\Mozilla Firefox\firefox.exe:*:Enabled:Firefox"
    "C:\Program Files\EZTest\mysql\bin\mysqld.exe"="C:\Program Files\EZTest\mysql\bin\mysqld.exe:*:Enabled:mysqld"
    "C:\WINDOWS\system32\java.exe"="C:\WINDOWS\system32\java.exe:*:Enabled:Java(TM) Platform SE binary"
    "C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe"="C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe:LocalSubNet:Disabled:Intuit Update Shared Downloads Server"

    [HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
    "%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
    "C:\Program Files\CyberLink\PowerDVD DX\PowerDVD.exe"="C:\Program Files\CyberLink\PowerDVD DX\PowerDVD.exe:*:Enabled:CyberLink PowerDVD DX"
    "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"="C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe:*:Enabled:CyberLink PowerDVD DX Resident Program"
    "C:\Program Files\Windows Live\Messenger\msnmsgr.exe"="C:\Program Files\Windows Live\Messenger\msnmsgr.exe:*:Enabled:Windows Live Messenger"
    "C:\Program Files\Windows Live\Messenger\livecall.exe"="C:\Program Files\Windows Live\Messenger\livecall.exe:*:Enabled:Windows Live Messenger (Phone)"

    ======List of files/folders created in the last 3 months======

    2009-05-31 09:06:42 ----D---- C:\spoolerlogs
    2009-05-06 13:27:25 ----D---- C:\Program Files\Jasc Software Inc
    2009-05-03 20:33:15 ----D---- C:\Program Files\Turtle Beach
    2009-04-12 00:24:36 ----D---- C:\Program Files\Common Files\DESIGNER
    2009-04-10 20:40:03 ----D---- C:\Program Files\TurboTax
    2009-04-10 06:28:11 ----D---- C:\Documents and Settings\All Users\Application Data\SQL Anywhere 10
    2009-04-10 06:28:11 ----D---- C:\Documents and Settings\All Users\Application Data\COMMON FILES
    2009-04-10 06:28:11 ----A---- C:\WINDOWS\QBChanUtil_Trigger.ini
    2009-04-10 06:28:07 ----D---- C:\Program Files\MSXML 4.0
    2009-04-10 06:20:57 ----D---- C:\Documents and Settings\XXX\Application Data\Download Manager
    2009-04-10 06:20:53 ----D---- C:\Program Files\Akamai
    2009-04-10 06:16:43 ----D---- C:\Program Files\Quicken
    2009-04-09 06:14:31 ----SHD---- C:\WINDOWS\ftpcache
    2009-04-04 09:51:48 ----D---- C:\Program Files\Microsoft Works
    2009-04-04 09:51:40 ----D---- C:\Program Files\MSBuild
    2009-04-04 09:51:31 ----D---- C:\Program Files\Microsoft Visual Studio
    2009-04-04 09:51:06 ----D---- C:\Program Files\Microsoft.NET
    2009-04-04 09:49:42 ----D---- C:\Program Files\Microsoft Visual Studio 8
    2009-04-04 09:48:37 ----D---- C:\Documents and Settings\All Users\Application Data\Microsoft Help
    2009-04-04 09:48:19 ----RHD---- C:\MSOCache
    2009-04-03 06:34:28 ----D---- C:\Program Files\Common Files\AnswerWorks 5.0
    2009-04-03 06:34:17 ----A---- C:\WINDOWS\system32\acXMLParser.dll
    2009-04-03 06:34:15 ----A---- C:\WINDOWS\system32\cdintf300.dll
    2009-04-01 20:12:38 ----A---- C:\WINDOWS\system32\Primomonnt.dll
    2009-04-01 20:12:35 ----D---- C:\WINDOWS\PrimoPDF4
    2009-04-01 20:12:35 ----D---- C:\Program Files\activePDF
    2009-04-01 19:58:29 ----A---- C:\WINDOWS\PrimoPDF Setup Log.txt
    2009-04-01 06:43:25 ----A---- C:\Program Files\setuplog.txt
    2009-04-01 06:43:11 ----D---- C:\Program Files\EZTest
    2009-03-31 06:20:45 ----D---- C:\WINDOWS\system32\PreInstall
    2009-03-31 06:20:44 ----HDC---- C:\WINDOWS\$NtUninstallKB898461$
    2009-03-28 01:34:41 ----HD---- C:\WINDOWS\PIF
    2009-03-25 18:53:04 ----A---- C:\WINDOWS\demdata.txt
    2009-03-25 18:48:19 ----D---- C:\Program Files\Native Instruments
    2009-03-25 18:48:19 ----A---- C:\WINDOWS\system32\NI_IRC_1_1.dll
    2009-03-25 18:48:19 ----A---- C:\WINDOWS\system32\NI_IRC_1_0_3.dll
    2009-03-25 18:48:19 ----A---- C:\WINDOWS\system32\NI_DFD_1_4.dll
    2009-03-25 18:48:11 ----D---- C:\Program Files\Finale GPO 2.0
    2009-03-25 18:47:08 ----D---- C:\Psfonts
    2009-03-25 18:46:18 ----AD---- C:\Documents and Settings\All Users\Application Data\MakeMusic
    2009-03-25 18:46:14 ----D---- C:\Program Files\SmartMusic 9
    2009-03-25 18:46:03 ----A---- C:\WINDOWS\unvise32.exe
    2009-03-25 18:44:56 ----D---- C:\Program Files\Finale 2007
    2009-03-09 22:17:46 ----D---- C:\Documents and Settings\XXX\Application Data\HorizonWimba

    ======List of files/folders modified in the last 3 months======

    2009-06-06 08:46:53 ----D---- C:\WINDOWS\Prefetch
    2009-06-06 05:39:08 ----D---- C:\WINDOWS\Temp
    2009-06-06 00:47:09 ----D---- C:\Program Files\Mozilla Firefox
    2009-06-05 15:48:21 ----D---- C:\WINDOWS\system32
    2009-06-04 04:05:20 ----HD---- C:\$AVG8.VAULT$
    2009-06-02 22:00:36 ----D---- C:\WINDOWS
    2009-06-02 22:00:31 ----A---- C:\WINDOWS\ModemLog_Standard Modem.txt
    2009-06-02 21:59:26 ----D---- C:\MDT
    2009-06-02 21:58:16 ----A---- C:\WINDOWS\SchedLgU.Txt
    2009-05-25 13:24:33 ----SHD---- C:\WINDOWS\Installer
    2009-05-25 13:24:33 ----SHD---- C:\Config.Msi
    2009-05-24 13:11:51 ----A---- C:\WINDOWS\win.ini
    2009-05-19 08:30:54 ----D---- C:\WINDOWS\system32\drivers
    2009-05-19 08:30:49 ----A---- C:\WINDOWS\system32\avgrsstx.dll
    2009-05-10 01:38:26 ----D---- C:\WINDOWS\system32\CatRoot2
    2009-05-10 01:38:23 ----HD---- C:\WINDOWS\inf
    2009-05-06 13:27:25 ----RD---- C:\Program Files
    2009-05-04 18:51:39 ----SD---- C:\Documents and Settings\XXX\Application Data\Microsoft
    2009-05-03 20:33:45 ----SHD---- C:\WINDOWS\system32\dllcache
    2009-05-03 20:33:33 ----D---- C:\WINDOWS\system32\ReinstallBackups
    2009-05-03 20:33:15 ----HD---- C:\Program Files\InstallShield Installation Information
    2009-04-19 21:18:57 ----D---- C:\Program Files\Common Files\Research In Motion
    2009-04-12 00:24:48 ----D---- C:\WINDOWS\WinSxS
    2009-04-12 00:24:36 ----D---- C:\Program Files\Common Files
    2009-04-12 00:24:28 ----D---- C:\Program Files\Common Files\Microsoft Shared
    2009-04-12 00:24:26 ----RSD---- C:\WINDOWS\Fonts
    2009-04-10 23:38:13 ----RSD---- C:\WINDOWS\assembly
    2009-04-10 23:38:13 ----D---- C:\WINDOWS\Microsoft.NET
    2009-04-10 20:47:57 ----D---- C:\Documents and Settings\XXX\Application Data\Intuit
    2009-04-10 20:43:50 ----D---- C:\Documents and Settings\All Users\Application Data\Intuit
    2009-04-10 20:43:39 ----D---- C:\Program Files\Common Files\Intuit
    2009-04-10 20:36:45 ----A---- C:\WINDOWS\system32\PerfStringBackup.INI
    2009-04-10 20:35:59 ----D---- C:\Program Files\Internet Explorer
    2009-04-10 06:20:35 ----A---- C:\WINDOWS\QUICKEN.INI
    2009-04-10 00:01:56 ----SD---- C:\Documents and Settings\All Users\Application Data\Microsoft
    2009-04-04 09:51:34 ----D---- C:\Program Files\Microsoft Office
    2009-04-04 09:49:03 ----D---- C:\WINDOWS\ShellNew
    2009-04-01 20:12:44 ----D---- C:\WINDOWS\system32\FxsTmp
    2009-04-01 20:12:38 ----A---- C:\WINDOWS\primopdf.ini
    2009-04-01 18:05:54 ----D---- C:\Documents and Settings
    2009-03-31 06:20:29 ----HD---- C:\WINDOWS\$hf_mig$
    2009-03-17 19:43:32 ----D---- C:\Program Files\POP Peeper
    2009-03-12 07:35:17 ----SD---- C:\WINDOWS\Downloaded Program Files

    ======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

    R1 AvgLdx86;AVG Free AVI Loader Driver x86; C:\WINDOWS\System32\Drivers\avgldx86.sys [2009-05-19 325896]
    R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86; C:\WINDOWS\System32\Drivers\avgmfx86.sys [2009-05-19 27784]
    R1 AvgTdiX;AVG Free8 Network Redirector; C:\WINDOWS\System32\Drivers\avgtdix.sys [2009-05-19 108552]
    R1 intelppm;Intel Processor Driver; C:\WINDOWS\system32\DRIVERS\intelppm.sys [2004-08-04 36096]
    R1 kbdhid;Keyboard HID Driver; C:\WINDOWS\system32\DRIVERS\kbdhid.sys [2004-08-03 14848]
    R1 lusbaudio;Logitech USB Microphone; C:\WINDOWS\system32\drivers\OVSound2.sys [2001-08-17 25216]
    R1 truecrypt;truecrypt; C:\WINDOWS\System32\drivers\truecrypt.sys [2008-12-21 215872]
    R3 ati2mtag;ati2mtag; C:\WINDOWS\system32\DRIVERS\ati2mtag.sys [2007-09-23 2371584]
    R3 AtiHdmiService;ATI Function Driver for HDMI Service; C:\WINDOWS\system32\drivers\AtiHdmi.sys [2007-09-23 84992]
    R3 e1express;Intel(R) PRO/1000 PCI Express Network Connection Driver; C:\WINDOWS\system32\DRIVERS\e1e5132.sys [2007-07-19 254872]
    R3 HDAudBus;Microsoft UAA Bus Driver for High Definition Audio; C:\WINDOWS\system32\DRIVERS\HDAudBus.sys [2004-08-12 137728]
    R3 HidUsb;Microsoft HID Class Driver; C:\WINDOWS\system32\DRIVERS\hidusb.sys [2001-08-17 9600]
    R3 IntcAzAudAddService;Service for Realtek HD Audio (WDM); C:\WINDOWS\system32\drivers\RtkHDAud.sys [2007-07-16 4403712]
    R3 mouhid;Mouse HID Driver; C:\WINDOWS\system32\DRIVERS\mouhid.sys [2001-08-17 12160]
    R3 QCAbsee;Logitech QuickCam Web (0801); C:\WINDOWS\system32\DRIVERS\OVCA.sys [2001-08-17 25088]
    R3 RimVSerPort;RIM Virtual Serial Port v2; C:\WINDOWS\system32\DRIVERS\RimSerial.sys [2007-01-18 26496]
    R3 ROOTMODEM;Microsoft Legacy Modem Driver; C:\WINDOWS\System32\Drivers\RootMdm.sys [2004-08-04 5888]
    R3 TBU11;Turtle Beach USB MIDI 1x1 Driver; C:\WINDOWS\System32\Drivers\tbu11.sys [2003-03-06 13824]
    R3 usbccgp;Microsoft USB Generic Parent Driver; C:\WINDOWS\system32\DRIVERS\usbccgp.sys [2004-08-04 31616]
    R3 usbehci;Microsoft USB 2.0 Enhanced Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbehci.sys [2005-10-25 27264]
    R3 usbhub;Microsoft USB Standard Hub Driver; C:\WINDOWS\system32\DRIVERS\usbhub.sys [2004-08-03 57600]
    R3 usbprint;Microsoft USB PRINTER Class; C:\WINDOWS\system32\DRIVERS\usbprint.sys [2004-08-04 25856]
    R3 usbscan;USB Scanner Driver; C:\WINDOWS\system32\DRIVERS\usbscan.sys [2004-08-03 15104]
    R3 USBSTOR;USB Mass Storage Driver; C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS [2004-08-04 26496]
    R3 usbuhci;Microsoft USB Universal Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbuhci.sys [2004-08-03 20480]
    S3 CCDECODE;Closed Caption Decoder; C:\WINDOWS\system32\DRIVERS\CCDECODE.sys [2004-08-04 17024]
    S3 E100B;Intel(R) PRO Adapter Driver; C:\WINDOWS\system32\DRIVERS\e100b325.sys [2001-08-17 117760]
    S3 MSTEE;Microsoft Streaming Tee/Sink-to-Sink Converter; C:\WINDOWS\system32\drivers\MSTEE.sys [2004-08-03 5504]
    S3 NABTSFEC;NABTS/FEC VBI Codec; C:\WINDOWS\system32\DRIVERS\NABTSFEC.sys [2004-08-04 85376]
    S3 NdisIP;Microsoft TV/Video Connection; C:\WINDOWS\system32\DRIVERS\NdisIP.sys [2004-08-04 10880]
    S3 nv;nv; C:\WINDOWS\system32\DRIVERS\nv4_mini.sys [2004-08-03 1897408]
    S3 RimUsb;BlackBerry Smartphone; C:\WINDOWS\System32\Drivers\RimUsb.sys [2008-05-20 22784]
    S3 SLIP;BDA Slip De-Framer; C:\WINDOWS\system32\DRIVERS\SLIP.sys [2004-08-04 11136]
    S3 streamip;BDA IPSink; C:\WINDOWS\system32\DRIVERS\StreamIP.sys [2004-08-04 15360]
    S3 usbaudio;USB Audio Driver (WDM); C:\WINDOWS\system32\drivers\usbaudio.sys [2004-08-03 59264]
    S3 WSTCODEC;World Standard Teletext Codec; C:\WINDOWS\system32\DRIVERS\WSTCODEC.SYS [2004-08-04 19328]
    S4 agp440;Intel AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\agp440.sys [2004-08-03 42368]
    S4 agpCPQ;Compaq AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\agpCPQ.sys [2004-08-03 44928]
    S4 alim1541;ALI AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\alim1541.sys [2004-08-03 42752]
    S4 amdagp;AMD AGP Bus Filter Driver; C:\WINDOWS\system32\DRIVERS\amdagp.sys [2004-08-03 43008]
    S4 cbidf;cbidf; C:\WINDOWS\system32\DRIVERS\cbidf2k.sys [2001-08-17 13952]
    S4 IntelIde;IntelIde; C:\WINDOWS\system32\DRIVERS\intelide.sys [2004-08-03 5504]
    S4 sisagp;SIS AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\sisagp.sys [2004-08-03 41088]
    S4 viaagp;VIA AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\viaagp.sys [2004-08-03 42240]

    ======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

    R2 Ati HotKey Poller;Ati HotKey Poller; C:\WINDOWS\system32\Ati2evxx.exe [2007-09-23 483328]
    R2 avg8emc;AVG Free8 E-mail Scanner; C:\PROGRA~1\AVG\AVG8\avgemc.exe [2009-05-19 908568]
    R2 avg8wd;AVG Free8 WatchDog; C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe [2009-05-19 298776]
    R2 Bonjour Service;##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762##; C:\Program Files\Bonjour\mDNSResponder.exe [2006-02-28 229376]
    R2 IntuitUpdateService;Intuit Update Service; C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe [2008-10-10 13088]
    R2 JavaQuickStarterService;Java Quick Starter; C:\Program Files\Java\jre6\bin\jqs.exe [2008-12-20 152984]
    R2 QBCFMonitorService;QBCFMonitorService; C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe [2009-03-07 24576]
    R2 RichVideo;Cyberlink RichVideo Service(CRVS); C:\Program Files\CyberLink\Shared Files\RichVideo.exe [2006-09-28 266343]
    R2 UMWdf;Windows User Mode Driver Framework; C:\WINDOWS\system32\wdfmgr.exe [2005-01-28 38912]
    S2 Fax;Fax; C:\WINDOWS\system32\fxssvc.exe [2004-08-04 267776]
    S2 Roxio Upnp Server 9;Roxio Upnp Server 9; C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe [2007-12-07 362992]
    S2 RoxLiveShare9;LiveShare P2P Server 9; C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe [2008-06-08 313840]
    S2 RoxWatch9;Roxio Hard Drive Watcher 9; C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe [2008-06-08 170480]
    S3 aspnet_state;ASP.NET State Service; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe [2007-10-24 33800]
    S3 clr_optimization_v2.0.50727_32;.NET Runtime Optimization Service v2.0.50727_X86; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe [2007-10-24 70144]
    S3 FLEXnet Licensing Service;FLEXnet Licensing Service; C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe [2009-01-11 654848]
    S3 GoToAssist;GoToAssist; C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe [2008-11-21 16680]
    S3 gusvc;Google Updater Service; C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe [2008-07-31 136120]
    S3 IDriverT;InstallDriver Table Manager; C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe [2004-10-22 73728]
    S3 odserv;Microsoft Office Diagnostics Service; C:\Program Files\Common Files\Microsoft Shared\OFFICE12\ODSERV.EXE [2006-10-26 441136]
    S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2006-10-26 145184]
    S3 QBFCService;Intuit QuickBooks FCS; C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe [2008-11-18 61440]
    S3 Roxio UPnP Renderer 9;Roxio UPnP Renderer 9; C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe [2007-12-07 88560]
    S3 RoxMediaDB9;RoxMediaDB9; C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe [2008-06-08 1108464]
    S3 stllssvr;stllssvr; C:\Program Files\Common Files\SureThing Shared\stllssvr.exe [2008-03-24 74384]
    S3 usnjsvc;Messenger Sharing Folders USN Journal Reader service; C:\Program Files\Windows Live\Messenger\usnsvc.exe [2007-10-18 98328]
    S3 WLSetupSvc;Windows Live Setup Service; C:\Program Files\Windows Live\installer\WLSetupSvc.exe [2007-10-25 266240]

    EOF
  • edited June 2009
    Please have a look for C:\RSIT\Info.txt
  • edited June 2009
    thanks... here's the file:

    info.txt logfile of random's system information tool 1.05 2008-12-22 05:53:40

    ======Uninstall list======

    -->C:\PROGRA~1\Yahoo!\Common\UNYT_W~1.EXE
    -->C:\WINDOWS\IsUninst.exe -fC:\WINDOWS\orun32.isu
    -->MsiExec.exe /I{48A669A9-76FA-4CA8-BFD5-00C125AC4166}
    -->MsiExec.exe /I{688A3383-3CE7-4094-9188-9C39D1E4FCB6}
    -->rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
    Acrobat.com-->C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer.exe -uninstall com.adobe.mauby 4875E02D9FB21EE389F73B8D1702B320485DF8CE.1
    Acrobat.com-->MsiExec.exe /I{77DCDCE3-2DED-62F3-8154-05E745472D07}
    Adobe AIR-->C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Updater.exe -arp:uninstall
    Adobe AIR-->MsiExec.exe /I{00203668-8170-44A0-BE44-B632FA4D780F}
    Adobe Flash Player 10 ActiveX-->C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe
    Adobe Flash Player 10 Plugin-->C:\WINDOWS\system32\Macromed\Flash\uninstall_plugin.exe
    Adobe Reader 9-->MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A90000000001}
    ATI Catalyst Control Center-->MsiExec.exe /I{87841AF8-C785-42FF-A76E-CC0F0C2816CC}
    ATI Display Driver-->rundll32 C:\WINDOWS\system32\atiiiexx.dll,_InfEngUnInstallINFFile_RunDLL@16 -force_restart -flags:0x2010001 -inf_class:DISPLAY -clean
    AVG Free 8.0-->C:\Program Files\AVG\AVG8\setup.exe /UNINSTALL
    BlackBerry Desktop Software 4.6-->MsiExec.exe /I{8CB1E66A-97F1-471F-8BBD-D23335575EB4}
    BlackBerry Desktop Software 4.6-->MsiExec.exe /i{8CB1E66A-97F1-471F-8BBD-D23335575EB4}
    Browser Address Error Redirector-->MsiExec.exe /I{62230596-37E5-4618-A329-0D21F529A86F}
    Dell Driver Reset Tool-->MsiExec.exe /I{5905F42D-3F5F-4916-ADA6-94A3646AEE76}
    Dell Support Center-->MsiExec.exe /X{E3BFEE55-39E2-4BE0-B966-89FE583822C1}
    GoToAssist 8.0.0.514-->C:\Program Files\Citrix\GoToAssist\514\G2AUninstaller.exe /uninstall
    GroupMail :: Personal Edition-->"C:\Documents and Settings\*****\Application Data\unins000.exe"
    High Definition Audio Driver Package - KB835221-->C:\WINDOWS\$NtUninstallKB835221WXP$\spuninst\spuninst.exe
    HijackThis 2.0.2-->"C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
    Intel(R) PRO Network Connections Drivers-->Prounstl.exe
    iTrick-->"C:\Program Files\iTrick\unins000.exe"
    Java(TM) 6 Update 10-->MsiExec.exe /X{26A24AE4-039D-4CA4-87B4-2F83216010FF}
    Java(TM) 6 Update 7-->MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160070}
    Malwarebytes' Anti-Malware-->"C:\Program Files\Malwarebytes' Anti-Malware\unins000.exe"
    Microsoft .NET Framework 1.1-->msiexec.exe /X {CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
    Microsoft .NET Framework 1.1-->MsiExec.exe /X{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
    Microsoft Office XP Professional with FrontPage-->MsiExec.exe /I{90280409-6000-11D3-8CFE-0050048383C9}
    Microsoft Visual C++ 2005 Redistributable-->MsiExec.exe /X{7299052b-02a4-4627-81f2-1818da5d550d}
    Mozilla Firefox (3.0.5)-->C:\Program Files\Mozilla Firefox\uninstall\helper.exe
    MSXML 6.0 Parser (KB933579)-->MsiExec.exe /I{0A869A65-8C94-4F7C-A5C7-972D3C8CED9E}
    POP Peeper-->C:\Program Files\POP Peeper\Uninstall.exe
    PowerDVD-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}\Setup.exe" -l0x9 -cluninstall
    QuickBooks Pro 2006-->msiexec.exe /I {688A3383-3CE7-4094-9188-9C39D1E4FCB6} UNIQUE_NAME="pro" QBFULLNAME="QuickBooks Pro 2006" ADDREMOVE=1
    Quicken 2006-->MsiExec.exe /X{2818095F-FB6C-42C8-827E-0A406CC9AFF5}
    Realtek High Definition Audio Driver-->RtlUpd.exe -r -m
    Roxio Creator Audio-->MsiExec.exe /I{73A4F29F-31AC-4EBD-AA1B-0CC5F18C8F83}
    Roxio Creator Copy-->MsiExec.exe /I{B6A26DE5-F2B5-4D58-9570-4FC760E00FCD}
    Roxio Creator Data-->MsiExec.exe /I{08E81ABD-79F7-49C2-881F-FD6CB0975693}
    Roxio Creator DE-->C:\Documents and Settings\All Users\Application Data\Uninstall\{09760D42-E223-42AD-8C3E-55B47D0DDAC3}\setup.exe /x {09760D42-E223-42AD-8C3E-55B47D0DDAC3}
    Roxio Creator DE-->MsiExec.exe /I{ED439A64-F018-4DD4-8BA5-328D85AB09AB}
    Roxio Creator Tools-->MsiExec.exe /I{1F54DAFA-9261-4A62-B59D-6C9F26B48FE4}
    Roxio Express Labeler 3-->MsiExec.exe /I{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}
    Roxio Media Manager-->MsiExec.exe /X{F6377647-81AF-41C0-BC7E-06CF37E204AB}
    Roxio Update Manager-->MsiExec.exe /I{30465B6C-B53F-49A1-9EBA-A3F187AD502E}
    SearchAssist-->C:\DELL\SearchAssist\UninstSA.bat
    Security Update for Windows XP (KB931784)-->"C:\WINDOWS\$NtUninstallKB931784$\spuninst\spuninst.exe"
    Spybot - Search & Destroy-->"C:\Program Files\Spybot - Search & Destroy\unins000.exe"
    TrueCrypt-->"C:\Program Files\TrueCrypt\TrueCrypt Setup.exe" /u
    Update for Windows XP (KB896256)-->"C:\WINDOWS\$NtUninstallKB896256$\spuninst\spuninst.exe"
    Windows Live installer-->MsiExec.exe /X{A7E4ECCA-4A8E-4258-8EC8-2DCCF5B11320}
    Windows Live Messenger-->MsiExec.exe /X{508CE775-4BA4-4748-82DF-FE28DA9F03B0}
    Windows Media Format Runtime-->"C:\Program Files\Windows Media Player\wmsetsdk.exe" /UninstallAll
    Yahoo! Messenger-->C:\PROGRA~1\Yahoo!\MESSEN~1\UNWISE.EXE /U C:\PROGRA~1\Yahoo!\MESSEN~1\INSTALL.LOG
    Yahoo! Toolbar-->C:\PROGRA~1\Yahoo!\Common\UNYT_W~1.EXE

    ======Security center information======

    AV: AVG Anti-Virus Free

    System event log

    Computer Name: INSPIRON
    Event Code: 33
    Message: Intel(R) 82562V-2 10/100 Network Connection
    Link has been established: 100Mbps full duplex.

    Record Number: 5
    Source Name: e1express
    Time Written: 20081130223400.000000-480
    Event Type: information
    User:

    Computer Name: INSPIRON
    Event Code: 6005
    Message: The Event log service was started.

    Record Number: 4
    Source Name: EventLog
    Time Written: 20081130223338.000000-480
    Event Type: information
    User:

    Computer Name: INSPIRON
    Event Code: 6009
    Message: Microsoft (R) Windows (R) 5.01. 2600 Service Pack 2 Multiprocessor Free.

    Record Number: 3
    Source Name: EventLog
    Time Written: 20081130223338.000000-480
    Event Type: information
    User:

    Computer Name: INSPIRON
    Event Code: 6006
    Message: The Event log service was stopped.

    Record Number: 2
    Source Name: EventLog
    Time Written: 20081130223256.000000-480
    Event Type: information
    User:

    Computer Name: INSPIRON
    Event Code: 3260
    Message: This computer has been successfully joined to workgroup 'GOOFY'.

    Record Number: 1
    Source Name: Workstation
    Time Written: 20081130223221.000000-480
    Event Type: information
    User:

    Application event log

    Computer Name: INSPIRON
    Event Code: 1000
    Message: Performance counters for the WmiApRpl (WmiApRpl) service were loaded successfully.
    The Record Data contains the new index values assigned
    to this service.

    Record Number: 5
    Source Name: LoadPerf
    Time Written: 20081130214552.000000-480
    Event Type: information
    User:

    Computer Name: INSPIRON
    Event Code: 1001
    Message: Performance counters for the WmiApRpl (WmiApRpl) service were removed successfully.
    The Record Data contains the new values of the system Last Counter and
    Last Help registry entries.

    Record Number: 4
    Source Name: LoadPerf
    Time Written: 20081130214552.000000-480
    Event Type: information
    User:

    Computer Name: INSPIRON
    Event Code: 0
    Message:
    Record Number: 3
    Source Name: GoogleDesktopManager-092308-165331
    Time Written: 20081130214326.000000-480
    Event Type: information
    User:

    Computer Name: INSPIRON
    Event Code: 0
    Message:
    Record Number: 2
    Source Name: GoogleDesktopManager-092308-165331
    Time Written: 20081130214326.000000-480
    Event Type: information
    User:

    Computer Name: INSPIRON
    Event Code: 11728
    Message: Product: WebFldrs XP -- Configuration completed successfully.

    Record Number: 1
    Source Name: MsiInstaller
    Time Written: 20081130214320.000000-480
    Event Type: information
    User: INSPIRON\*****

    ======Environment variables======

    "ComSpec"=%SystemRoot%\system32\cmd.exe
    "Path"=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;C:\Program Files\ATI Technologies\ATI.ACE\;C:\Program Files\Common Files\Roxio Shared\DLLShared\;C:\Program Files\Common Files\Roxio Shared\10.0\DLLShared\;C:\Program Files\Common Files\Roxio Shared\9.0\DLLShared\
    "windir"=%SystemRoot%
    "FP_NO_HOST_CHECK"=NO
    "OS"=Windows_NT
    "PROCESSOR_ARCHITECTURE"=x86
    "PROCESSOR_LEVEL"=6
    "PROCESSOR_IDENTIFIER"=x86 Family 6 Model 23 Stepping 6, GenuineIntel
    "PROCESSOR_REVISION"=1706
    "NUMBER_OF_PROCESSORS"=2
    "PATHEXT"=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
    "TEMP"=%SystemRoot%\TEMP
    "TMP"=%SystemRoot%\TEMP
    "RoxioCentral"=C:\Program Files\Common Files\Roxio Shared\10.0\Roxio Central36\
    "ASLOGDIR"=C:\Program Files\Intuit\QuickBooks 2006\

    EOF
  • edited June 2009
    There is no obvious sign of infection, let's look a bit deeper.



    Download and Run ComboFix (by sUBs)
    Please visit this webpage for instructions for downloading and running ComboFix:

    Bleeping Computer ComboFix Tutorial

    • You must download it to and run it from your Desktop
    • Now STOP all your monitoring programs (Antivirus/Antispyware, Guards and Shields) as they could easily interfere with ComboFix.
    • Double click combofix.exe & follow the prompts.
    • When finished, it will produce a log. Please save that log to post in your next reply
    • Re-enable all the programs that were disabled during the running of ComboFix..



    A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix on your own.
    This tool is not a toy and not for everyday use.
    ComboFix SHOULD NOT be used unless requested by a forum helper





    Kaspersky Online Scanner .
    Your Antivirus and/or Antispyware may give a warning during the scan. This is perfectly normal
    NOTE:- This scan is best done from IE (Internet Explorer)

    NOTE:- Vista users should start IE by Start(Vista Orb) >> Internet Explorer >> Right-Click Run As Admin
    Go Here http://www.kaspersky.com/kos/eng/partner/default/kavwebscan.html

    Read the Requirements and limitations before you click Accept.
    Once the database has downloaded, click My Computer in the left pane
    Now go and put the kettle on !
    When the scan has completed, click Save Report As...
    Enter a name for the file in the Filename: text box and then click the down arrow to the right of Save as type: and select text file (*.txt)
    Click Save - by default the file will be saved to your Desktop, but you can change this if you wish.


    **Note**

    To optimize scanning time and produce a more sensible report for review:
    • Close any open programs.
    • Turn off the real-time scanner of all antivirus or antispyware programs while performing the online scan.

    Note for Internet Explorer 7 users: If at any time you have trouble viewing the accept button of the license, click on the Zoom tool located at the bottom right of the IE window and set the zoom to 75%. Once the license is accepted, reset to 100%.
  • edited June 2009
    I ran ComboFix and have included the log below. I also ran kaspersky. But when I ran Kasperky there was nothing listed in the log file. I ran it twice just to be sure I didn't miss anything.

    As noted in my first message, I'm not positive this is a virus or trojan. when I ran into the errors I tried searching the web to find a fix and there were several sites that offered a download to fix it. It may be that the problem is not a trojan, but the files they were trying to get me to install were malware or spyware. Thanks, though, for looking into all this.

    --Log--
    ComboFix 09-06-06.04 - XXX 06/07/2009 8:29.1 - NTFSx86
    Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.3070.2555 [GMT -7:00]
    Running from: c:\documents and settings\XXX\Desktop\ComboFix.exe
    AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
    .

    ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
    .

    c:\windows\system32\bszip.dll

    .
    ((((((((((((((((((((((((( Files Created from 2009-05-07 to 2009-06-07 )))))))))))))))))))))))))))))))
    .

    2009-06-07 04:28 . 2009-06-07 04:28
    d
    w- c:\documents and settings\XXX\Application Data\vlc
    2009-06-07 04:27 . 2009-06-07 04:27
    d
    w- c:\program files\VideoLAN
    2009-05-31 16:06 . 2009-05-31 16:06
    d
    w- C:\spoolerlogs

    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2009-06-07 05:04 . 2009-02-14 01:58
    d
    w- c:\program files\Media Player Classic
    2009-05-28 04:43 . 2008-11-21 18:50 113744 ----a-w- c:\documents and settings\Administrator\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
    2009-05-26 16:20 . 2009-04-10 13:36 2568 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\QuickBooks 2009\qbbackup.sys
    2009-05-25 20:24 . 2009-04-04 16:48
    d
    w- c:\documents and settings\All Users\Application Data\Microsoft Help
    2009-05-24 20:12 . 2008-12-09 14:52 256 ----a-w- c:\windows\system32\pool.bin
    2009-05-19 15:30 . 2008-12-01 06:02 11952 ----a-w- c:\windows\system32\avgrsstx.dll
    2009-05-19 15:30 . 2008-12-01 06:02 325896 ----a-w- c:\windows\system32\drivers\avgldx86.sys
    2009-05-19 15:30 . 2008-12-01 06:02 27784 ----a-w- c:\windows\system32\drivers\avgmfx86.sys
    2009-05-19 15:30 . 2008-12-01 06:02 108552 ----a-w- c:\windows\system32\drivers\avgtdix.sys
    2009-05-06 20:27 . 2009-05-06 20:27
    d
    w- c:\program files\Jasc Software Inc
    2009-05-04 03:33 . 2009-05-04 03:33
    d
    w- c:\program files\Turtle Beach
    2009-05-04 03:33 . 2008-11-21 18:46
    d--h--w- c:\program files\InstallShield Installation Information
    2009-04-27 05:37 . 2009-03-26 01:44
    d
    w- c:\program files\Finale 2007
    2009-04-26 21:28 . 2009-03-26 01:46
    d---a-w- c:\documents and settings\All Users\Application Data\MakeMusic
    2009-04-24 07:06 . 2009-04-24 07:06 192512 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\QuickBooks 2009\Components\SyncMgr\OCD\ICSharpCode.SharpZipLib.dll
    2009-04-24 07:06 . 2009-04-11 03:46 861448 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\QuickBooks 2009\Components\SyncMgr\OCD\IntuitSyncManager.exe
    2009-04-24 07:06 . 2009-04-11 03:46 38664 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\QuickBooks 2009\Components\SyncMgr\OCD\IntuitSyncManagerPatch.exe
    2009-04-20 04:19 . 2009-04-20 04:19 10134 ----a-r- c:\documents and settings\XXX\Application Data\Microsoft\Installer\{2877881B-0736-42AB-B312-D4457D57E56D}\ARPPRODUCTICON.exe
    2009-04-20 04:18 . 2008-12-09 14:47
    d
    w- c:\program files\Common Files\Research In Motion
    2009-04-16 04:47 . 2009-04-01 13:43
    d
    w- c:\program files\EZTest
    2009-04-13 10:50 . 2009-04-13 10:50 869664 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\QuickBooks 2009\Components\DownloadQB19\Patch\qbpatch.exe
    2009-04-13 10:50 . 2009-04-13 10:50 499712 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\QuickBooks 2009\Components\DownloadQB19\Patch\msvcp71.dll
    2009-04-13 10:50 . 2009-04-13 10:50 348160 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\QuickBooks 2009\Components\DownloadQB19\Patch\msvcr71.dll
    2009-04-11 06:02 . 2009-04-11 06:02
    d
    w- c:\documents and settings\LocalService\Application Data\Intuit
    2009-04-11 03:47 . 2008-12-20 05:40
    d
    w- c:\documents and settings\XXX\Application Data\Intuit
    2009-04-11 03:46 . 2009-04-11 03:46 34056 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\QuickBooks 2009\Components\SyncMgr\OCD\Interop.QBInstanceFinder.dll
    2009-04-11 03:45 . 2009-04-03 13:34
    d
    w- c:\program files\Common Files\AnswerWorks 5.0
    2009-04-11 03:43 . 2008-12-02 06:01
    d
    w- c:\documents and settings\All Users\Application Data\Intuit
    2009-04-11 03:43 . 2008-12-02 06:01
    d
    w- c:\program files\Common Files\Intuit
    2009-04-11 03:40 . 2009-04-11 03:40
    d
    w- c:\program files\TurboTax
    2009-04-10 13:35 . 2009-04-10 13:28
    d
    w- c:\documents and settings\All Users\Application Data\SQL Anywhere 10
    2009-04-10 13:28 . 2009-04-10 13:28
    d
    w- c:\documents and settings\All Users\Application Data\COMMON FILES
    2009-04-10 13:28 . 2009-04-10 13:28
    d
    w- c:\program files\MSXML 4.0
    2009-04-10 13:26 . 2009-04-10 13:20
    d
    w- c:\documents and settings\XXX\Application Data\Download Manager
    2009-04-10 13:20 . 2009-04-10 13:20
    d
    w- c:\program files\Akamai
    2009-04-10 13:19 . 2009-04-10 13:16
    d
    w- c:\program files\Quicken
    2009-04-10 13:19 . 2009-04-10 13:19 3616768 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\Quicken\Inet\Common\patch\Update\181311-181414.dll
    2009-04-10 13:18 . 2009-04-10 13:18 1007616 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\Quicken\Inet\Common\patch\Update\181129-181212.dll
    2009-04-10 13:18 . 2009-04-10 13:18 1536000 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\Quicken\Inet\Common\patch\Update\181414-18154.dll
    2009-04-10 13:18 . 2009-04-10 13:18 811008 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\Quicken\Inet\Common\patch\Update\181212-181311.dll
    2009-04-10 13:17 . 2009-04-10 13:17 242976 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\Quicken\Inet\Common\patch\Update\QWPATCH.EXE
    2009-04-10 13:17 . 2009-04-10 13:17 223584 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\Quicken\Inet\Common\patch\Update\patchw32.dll
    2009-04-10 13:17 . 2009-04-10 13:17 997 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\Quicken\Inet\Common\patch\Update\rebase.cmd
    2009-04-01 13:43 . 2009-04-01 13:43 13583 ----a-w- c:\program files\setuplog.txt
    2009-04-01 13:43 . 2009-04-01 13:43 12548 ----a-w- c:\program files\uninstal.log
    2009-03-10 05:17 . 2009-03-10 05:17 240640 ----a-w- c:\documents and settings\XXX\Application Data\HorizonWimba\JSecureDoor\audioproxy_1.0.3\data\audioproxy.exe
    .

    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4

    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "POP Peeper"="c:\program files\POP Peeper\POPPeeper.exe" [2009-01-22 1470464]
    "ISUSPM"="c:\program files\Common Files\InstallShield\UpdateService\ISUSPM.exe" [2006-09-11 218032]
    "ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2004-08-04 15360]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "ATICCC"="c:\program files\ATI Technologies\ATI.ACE\CLIStart.exe" [2006-09-25 90112]
    "Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2008-06-12 34672]
    "PDVDDXSrv"="c:\program files\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2007-09-17 124200]
    "dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2008-03-11 16384]
    "AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2009-05-19 1947928]
    "RoxWatchTray"="c:\program files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe" [2008-06-08 236016]
    "SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2008-12-20 136600]
    "IMJPMIG8.1"="c:\windows\IME\imjp8_1\IMJPMIG.EXE" [2004-08-04 208952]
    "IMEKRMIG6.1"="c:\windows\ime\imkr6_1\IMEKRMIG.EXE" [2004-08-04 44032]
    "MSPY2002"="c:\windows\system32\IME\PINTLGNT\ImScInst.exe" [2004-08-04 59392]
    "PHIME2002ASync"="c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE" [2004-08-04 455168]
    "PHIME2002A"="c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE" [2004-08-04 455168]
    "Omnipage"="c:\program files\ScanSoft\OmniPagePro11.0\opware32.exe" [2001-05-26 49152]
    "EverioService"="c:\program files\CyberLink\PCM4Everio\EverioService.exe" [2006-11-23 151552]
    "Intuit SyncManager"="c:\program files\Common Files\Intuit\Sync\IntuitSyncManager.exe" [2008-11-18 623880]
    "Turtle Beach USB MIDI 1x1"="c:\program files\Turtle Beach\Turtle Beach USB MIDI 1x1\TBUM11.exe" [2006-08-02 1839104]
    "RTHDCPL"="RTHDCPL.EXE" - c:\windows\RTHDCPL.EXE [2007-07-17 16132608]

    c:\documents and settings\All Users\Start Menu\Programs\Startup\
    Corel Desktop Application Director 8.LNK - c:\corel\Suite8\Programs\DAD8.EXE [2009-2-21 202240]
    Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-2-13 83360]
    QuickBooks Update Agent.lnk - c:\program files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe [2009-3-11 984352]

    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
    2008-11-21 18:57 10536 ----a-w- c:\program files\Citrix\GoToAssist\514\g2awinlogon.dll

    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
    2009-05-19 15:30 11952 ----a-w- c:\windows\system32\avgrsstx.dll

    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
    "%windir%\\system32\\sessmgr.exe"=
    "c:\\Program Files\\CyberLink\\PowerDVD DX\\PowerDVD.exe"=
    "c:\\Program Files\\CyberLink\\PowerDVD DX\\PDVDDXSrv.exe"=
    "c:\\Program Files\\AVG\\AVG8\\avgemc.exe"=
    "c:\\Program Files\\AVG\\AVG8\\avgupd.exe"=
    "c:\\Program Files\\Intuit\\QuickBooks 2006\\QBDBMgrN.exe"=
    "c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
    "c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
    "c:\\Program Files\\Windows Live\\Messenger\\livecall.exe"=
    "c:\\Program Files\\ScanSoft\\OmniPagePro11.0\\EregEng\\NAVBrowser.exe"=
    "c:\\Program Files\\CyberLink\\PCM4Everio\\PCM4Everio.exe"=
    "c:\\Program Files\\CyberLink\\PCM4Everio\\EverioService.exe"=
    "c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
    "c:\\Program Files\\Mozilla Firefox\\firefox.exe"=
    "c:\\Program Files\\EZTest\\mysql\\bin\\mysqld.exe"=
    "c:\\WINDOWS\\system32\\java.exe"=
    "c:\\Program Files\\VideoLAN\\VLC\\vlc.exe"=

    R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [11/30/2008 11:02 PM 325896]
    R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [11/30/2008 11:02 PM 108552]
    R2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\AVG\AVG8\avgemc.exe [11/30/2008 11:02 PM 908568]
    R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [11/30/2008 11:02 PM 298776]
    R2 IntuitUpdateService;Intuit Update Service;c:\program files\Common Files\Intuit\Update Service\IntuitUpdateService.exe [10/10/2008 5:45 AM 13088]
    R3 AtiHdmiService;ATI Function Driver for HDMI Service;c:\windows\system32\drivers\AtiHdmi.sys [11/21/2008 11:27 AM 84992]
    R3 QCAbsee;Logitech QuickCam Web (0801);c:\windows\system32\drivers\OVCA.sys [12/7/2008 8:47 PM 25088]
    R3 TBU11;Turtle Beach USB MIDI 1x1 Driver;c:\windows\system32\drivers\tbu11.sys [5/3/2009 8:33 PM 13824]
    S2 2BD54E0B45CB2024;2BD54E0B45CB2024;\??\c:\program files\Yahoo!\Messenger\2BD54E0B45CB2024\2BD54E0B45CB2024 --> c:\program files\Yahoo!\Messenger\2BD54E0B45CB2024\2BD54E0B45CB2024 [?]
    .
    Contents of the 'Scheduled Tasks' folder

    2009-06-07 c:\windows\Tasks\Daily Backup.job
    - c:\windows\system32\ntbackup.exe [2004-08-11 10:00]
    .
    - - - - ORPHANS REMOVED - - - -

    SafeBoot-procexp90.Sys


    .
    Supplementary Scan
    .
    uStart Page = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=5081121
    mStart Page = hxxp://www.dell.com
    uInternet Settings,ProxyOverride = *.local
    uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
    IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
    IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
    Handler: intu-help-qb2 - {84D77A00-41B5-4b8b-8ADF-86486D72E749} - c:\program files\Intuit\QuickBooks 2006\HelpAsyncPluggableProtocol.dll
    FF - ProfilePath - c:\documents and settings\XXX\Application Data\Mozilla\Firefox\Profiles\emplnxry.XXX\
    FF - prefs.js: browser.search.selectedEngine - GoodSearch
    FF - prefs.js: browser.startup.homepage - hxxp://my.iwon.com/index.jsp
    FF - plugin: c:\documents and settings\XXX\Application Data\Mozilla\Firefox\Profiles\emplnxry.XXX\extensions\moveplayer@movenetworks.com\platform\WINNT_x86-msvc\plugins\npmnqmp07074039.dll
    FF - plugin: c:\program files\Google\Picasa3\npPicasa3.dll
    .

    **************************************************************************

    catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
    Rootkit scan 2009-06-07 08:31
    Windows 5.1.2600 Service Pack 2 NTFS

    scanning hidden processes ...

    scanning hidden autostart entries ...

    HKLM\Software\Microsoft\Windows\CurrentVersion\Run
    Turtle Beach USB MIDI 1x1 = c:\program files\Turtle Beach\Turtle Beach USB MIDI 1x1\TBUM11.exe??????????????H?????A~x???????????????????X?????A~??A~<????????????}F?<???????????????<???????????????????????????????????????4rG?????????????????????????????p?A??????????????????aG?:????????aG

    scanning hidden files ...

    scan completed successfully
    hidden files: 0

    **************************************************************************

    [HKEY_LOCAL_MACHINE\System\ControlSet001\Services\2BD54E0B45CB2024]
    "ImagePath"="\??\c:\program files\Yahoo!\Messenger\2BD54E0B45CB2024\2BD54E0B45CB2024"
    .
    DLLs Loaded Under Running Processes

    - - - - - - - > 'winlogon.exe'(744)
    c:\program files\Citrix\GoToAssist\514\G2AWinLogon.dll
    .
    Completion time: 2009-06-07 8:33
    ComboFix-quarantined-files.txt 2009-06-07 15:33

    Pre-Run: 430,400,589,824 bytes free
    Post-Run: 431,200,985,088 bytes free

    WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
    [boot loader]
    timeout=2
    default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
    [operating systems]
    c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
    multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

    179 --- E O F --- 2009-03-31 13:20
  • edited June 2009
    There is no malware that would be causing your problem.

    This isn't exactly my field, but let's see if we can sort it.

    Do you have the install disc for your printer ?

    Create A Batch File
    Please copy (Ctrl+C) and paste (Ctrl+V) the following text in the quote to Notepad.
    Save it as "All Files" and name it look.bat Please save it on your desktop.
    @Echo off
    if exist C:\Klook*.txt del /q C:\Klook*.txt
    if exist C:\Kresults.txt del /q C:\Kresults.txt
    For %%G in (
    C:\Windows\System32\Spool\Printers
    C:\Windows\System32\Spool\Drivers\w32x86
    ) do (
    Echo %%G >> C:\Klook3.txt
    dir /a /d /s %%G >> C:\Klook3.txt
    Echo. >> C:\Klook3.txt
    )
    regedit /e C:\Klook1.txt "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86"
    regedit /e C:\Klook2.txt "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors"
    type C:\Klook*.txt >> C:\Kresults.txt
    start notepad C:\Kresults.txt
    del /q C:\Klook*.txt
    del /q %0
    Double click on look.bat
    Please be patient, as this will search the entire disc

    Notepad will open, please copy/paste the results here.
  • edited June 2009
    I do not have the disk anymore. The last couple of times I have had to reinstall my printer I have done it just by getting the drivers from the HP site. I can try reinstalling the driver and see if that works.

    Here's the text file:

    Windows Registry Editor Version 5.00

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86]
    "Directory"="W32X86"

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers]

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-3]
    "Directory"="3"
    "MajorVersion"=dword:00000003
    "MinorVersion"=dword:00000000

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-3\Amyuni Document Converter 2.50]
    "Configuration File"="acpdfui250.dll"
    "Data File"="acfpdf.txt"
    "Driver"="acpdf250.dll"
    "Help File"=""
    "Monitor"=""
    "Datatype"=""
    "Dependent Files"=hex(7):00,00,90,90
    "Previous Names"=hex(7):00,00,90,90
    "Version"=dword:00000003
    "TempDir"=dword:00000000
    "Attributes"=dword:00000002
    "Manufacturer"=""
    "OEM URL"=""
    "HardwareID"=""
    "Provider"=""
    "DriverDate"=hex:00,00,00,00,00,00,00,00
    "DriverVersion"=hex:00,00,00,00,00,00,00,00

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-3\Amyuni Document Converter 300]
    "Configuration File"="acpdfui300.dll"
    "Data File"="acfpdf.txt"
    "Driver"="acpdf300.dll"
    "Help File"=""
    "Monitor"=""
    "Datatype"=""
    "Dependent Files"=hex(7):63,00,64,00,69,00,6e,00,74,00,66,00,33,00,30,00,30,00,\
    2e,00,64,00,6c,00,6c,00,00,00,00,00
    "Previous Names"=hex(7):00,00,90,90
    "Version"=dword:00000003
    "TempDir"=dword:00000000
    "Attributes"=dword:00000002
    "Manufacturer"="AMYUNI Technologies"
    "OEM URL"=""
    "HardwareID"="lptenum\\amyuni-amyunidocumentconverter300"
    "Provider"="AMYUNI Technologies"
    "DriverDate"=hex:00,40,58,52,0f,1d,c9,01
    "DriverVersion"=hex:00,00,03,00,00,00,03,00

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-3\HP LaserJet 1020]
    "Configuration File"="ZSDNT5UI.DLL"
    "Data File"="SDhp1020.SDD"
    "Driver"="ZIMFDRV.DLL"
    "Help File"="SDhp1020.CHM"
    "Monitor"="HPLJ1020LM"
    "Datatype"="RAW"
    "Dependent Files"=hex(7):53,00,44,00,68,00,70,00,31,00,30,00,32,00,30,00,2e,00,\
    44,00,4c,00,4c,00,00,00,53,00,55,00,68,00,70,00,31,00,30,00,32,00,30,00,2e,\
    00,44,00,4c,00,4c,00,00,00,53,00,55,00,68,00,70,00,31,00,30,00,32,00,30,00,\
    2e,00,45,00,4e,00,54,00,00,00,53,00,55,00,68,00,70,00,31,00,30,00,32,00,30,\
    00,2e,00,56,00,45,00,52,00,00,00,53,00,44,00,68,00,70,00,31,00,30,00,32,00,\
    30,00,2e,00,55,00,4e,00,5a,00,00,00,5a,00,4a,00,42,00,49,00,47,00,2e,00,44,\
    00,4c,00,4c,00,00,00,5a,00,53,00,55,00,58,00,4d,00,4c,00,2e,00,44,00,4c,00,\
    4c,00,00,00,58,00,45,00,52,00,43,00,45,00,53,00,2d,00,43,00,2e,00,44,00,4c,\
    00,4c,00,00,00,5a,00,49,00,4d,00,46,00,50,00,52,00,4e,00,54,00,2e,00,44,00,\
    4c,00,4c,00,00,00,5a,00,51,00,44,00,50,00,52,00,49,00,4e,00,54,00,2e,00,44,\
    00,4c,00,4c,00,00,00,5a,00,53,00,44,00,2e,00,44,00,4c,00,4c,00,00,00,5a,00,\
    53,00,44,00,49,00,4d,00,46,00,2e,00,44,00,4c,00,4c,00,00,00,5a,00,53,00,44,\
    00,44,00,4d,00,2e,00,44,00,4c,00,4c,00,00,00,5a,00,53,00,44,00,44,00,4d,00,\
    55,00,49,00,2e,00,44,00,4c,00,4c,00,00,00,5a,00,53,00,52,00,2e,00,44,00,4c,\
    00,4c,00,00,00,5a,00,47,00,44,00,49,00,2e,00,44,00,4c,00,4c,00,00,00,5a,00,\
    53,00,50,00,4f,00,4f,00,4c,00,2e,00,44,00,4c,00,4c,00,00,00,5a,00,54,00,41,\
    00,47,00,2e,00,44,00,4c,00,4c,00,00,00,5a,00,49,00,4d,00,46,00,2e,00,44,00,\
    4c,00,4c,00,00,00,00,00
    "Previous Names"=hex(7):00,00,90,90
    "Version"=dword:00000003
    "TempDir"=dword:00000000
    "Attributes"=dword:00000002
    "Manufacturer"="HP"
    "OEM URL"=""
    "HardwareID"="usbprint\\hewlett-packardhp_la26dd"
    "Provider"="Hewlett-Packard"
    "DriverDate"=hex:00,40,60,9b,bf,3a,c8,01
    "DriverVersion"=hex:00,00,01,00,02,00,06,00

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-3\Microsoft Shared Fax Driver]
    "Configuration File"="FXSUI.DLL"
    "Data File"="FXSUI.DLL"
    "Driver"="FXSDRV.DLL"
    "Help File"=""
    "Monitor"=""
    "Datatype"="RAW"
    "Dependent Files"=hex(7):46,00,58,00,53,00,57,00,5a,00,52,00,44,00,2e,00,44,00,\
    4c,00,4c,00,00,00,46,00,58,00,53,00,54,00,49,00,46,00,46,00,2e,00,44,00,4c,\
    00,4c,00,00,00,46,00,58,00,53,00,52,00,45,00,53,00,2e,00,44,00,4c,00,4c,00,\
    00,00,46,00,58,00,53,00,41,00,50,00,49,00,2e,00,44,00,4c,00,4c,00,00,00,00,\
    00
    "Previous Names"=hex(7):00,00,90,90
    "Version"=dword:00000003
    "TempDir"=dword:00000000
    "Attributes"=dword:00000002
    "Manufacturer"=""
    "OEM URL"=""
    "HardwareID"=""
    "Provider"=""
    "DriverDate"=hex:00,00,00,00,00,00,00,00
    "DriverVersion"=hex:00,00,00,00,00,00,00,00

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-3\PrimoPDF]
    "Configuration File"="ps5ui.dll"
    "Data File"="primopdf.ppd"
    "Driver"="pscript5.dll"
    "Help File"=""
    "Monitor"=""
    "Datatype"=""
    "Dependent Files"=hex(7):00,00,90,90
    "Previous Names"=hex(7):00,00,90,90
    "Version"=dword:00000003
    "TempDir"=dword:00000000
    "Attributes"=dword:00000002
    "Manufacturer"=""
    "OEM URL"=""
    "HardwareID"=""
    "Provider"=""
    "DriverDate"=hex:00,00,00,00,00,00,00,00
    "DriverVersion"=hex:00,00,00,00,00,00,00,00

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Print Processors]

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Print Processors\winprint]
    "Driver"="localspl.dll"

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Print Processors\ZIMFPrint]
    "Driver"="ZIMFPrnt.DLL"

    Windows Registry Editor Version 5.00

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors]

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors\BJ Language Monitor]
    "Driver"="cnbjmon.dll"

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors\HPLJ1020LM]
    "Driver"="ZLhp1020.DLL"

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors\Local Port]
    "Driver"="localspl.dll"

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors\Microsoft Shared Fax Monitor]
    "Driver"="FXSMON.DLL"

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors\PJL Language Monitor]
    "Driver"="pjlmon.dll"
    "EOJTimeout"=dword:0000ea60

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors\PrimoMon]
    "Driver"="Primomonnt.dll"

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors\Standard TCP/IP Port]
    "Driver"="tcpmon.dll"

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors\Standard TCP/IP Port\Ports]
    "StatusUpdateInterval"=dword:0000000a
    "StatusUpdateEnabled"=dword:00000001

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors\USB Monitor]
    "Driver"="usbmon.dll"

    C:\Windows\System32\Spool\Printers
    Volume in drive C has no label.
    Volume Serial Number is 3CA4-3E4E

    Directory of C:\Windows\System32\Spool\Printers

    [.] FP00000.SHD FP00001.SHD
    [..] FP00000.SPL FP00001.SPL
    4 File(s) 652,701 bytes

    Total Files Listed:
    4 File(s) 652,701 bytes
    2 Dir(s) 431,094,939,648 bytes free

    C:\Windows\System32\Spool\Drivers\w32x86
    Volume in drive C has no label.
    Volume Serial Number is 3CA4-3E4E

    Directory of C:\Windows\System32\Spool\Drivers\w32x86

    [.] [hewlett_packardhp_la26dd]
    [..] primopdf.ppd
    [3] ps5ui.dll
    acfpdf.txt pscript.ntf
    acpdf250.dll pscript5.dll
    acpdfui250.dll pscript5.hlp
    [amyuni_amyunidocumentconverter300]
    8 File(s) 1,878,380 bytes

    Directory of C:\Windows\System32\Spool\Drivers\w32x86\3

    [.] FXSTIFF.DLL SUhp1020.DLL ZSDDM.DLL
    [..] FXSUI.DLL SUhp1020.ENT ZSDDMUI.DLL
    acfpdf.txt FXSWZRD.DLL SUhp1020.VER ZSDIMF.DLL
    acpdf250.dll primopdf.BPD XERCES-C.DLL ZSDNT5UI.DLL
    acpdf300.dll primopdf.ppd ZGDI.DLL ZSPOOL.DLL
    acpdfui250.dll ps5ui.dll ZIMF.DLL ZSR.DLL
    acpdfui300.dll pscript5.dll ZIMFDRV.DLL ZSUXML.DLL
    cdintf300.dll SDhp1020.CHM ZIMFPRNT.DLL ZTAG.DLL
    FXSAPI.DLL SDhp1020.DLL ZJBIG.DLL
    FXSDRV.DLL SDhp1020.SDD ZQDPRINT.DLL
    FXSRES.DLL SDhp1020.UNZ ZSD.DLL
    39 File(s) 11,285,539 bytes

    Directory of C:\Windows\System32\Spool\Drivers\w32x86\amyuni_amyunidocumentconverter300

    [.] acfpdf.txt acpdfui300.dll
    [..] acpdf300.dll cdintf300.dll
    4 File(s) 4,672,277 bytes

    Directory of C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd

    [.] SUhp1020.DLL ZIMFDRV.DLL ZSDDMUI.DLL ZTAG.DLL
    [..] SUhp1020.ENT ZIMFPRNT.DLL ZSDIMF.DLL
    SDhp1020.CHM SUhp1020.VER ZJBIG.DLL ZSDNT5UI.DLL
    SDhp1020.DLL XERCES-C.DLL ZQDPRINT.DLL ZSPOOL.DLL
    SDhp1020.SDD ZGDI.DLL ZSD.DLL ZSR.DLL
    SDhp1020.UNZ ZIMF.DLL ZSDDM.DLL ZSUXML.DLL
    23 File(s) 4,303,072 bytes

    Total Files Listed:
    74 File(s) 22,139,268 bytes
    11 Dir(s) 431,094,935,552 bytes free
  • edited June 2009
    dodanto wrote:
    The last couple of times I have had to reinstall my printer I have done it just by getting the drivers from the HP site.
    That is even better, they will be the latest drivers :)



    OTMoveIt
    Please download OTM by OldTimer and save it to your desktop
    • Double-click OTM.exe to run it.
    • Copy the lines in the codebox below. ( Make sure you include :Processes )
    :Processes
    :Reg
    [-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors\HPLJ1020LM]
    [-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors\Microsoft Shared Fax Monitor]
    [-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors\PrimoMon]
    :Files
    C:\Windows\System32\Spool\Printers\*.* /s
    C:\Windows\System32\Spool\Drivers\w32x86\*.* /s
    :Commands
    [Purity]
    [EmptyTemp]
    
    • Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.

    • - Close ALL open windows (especially Internet Explorer!)-
    • Click the red Moveit! button.
    • Copy everything in the Results window (under the green bar), and paste it in your next reply.
    • Close OTM


    If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.


    Now reboot your machine and then reinstall the printer drivers

    Let me know how you get on.
  • edited June 2009
    Log file below. When I ran OTM, it ran apparently like it was supposed to. It said it was finished, but I couldn't get back to the program to exit, save the log file, anything. I finally had to close the program through the windows task manager. I was afraid I'd lost the log file that way, but when I rebooted, the log file automatically opened.

    I installed the latest driver using HP's auto detect feature then ran it again to be sure that my printer was being recognized and had the correct drivers, it is. I can't print anything now. I am not getting the same error, it just won't print. When I try to print anything it will appear in the printer control panel and says it's printing, and my printer says it is ready, but the printer never receives and data (no lights ever flash or any other indication that there is communication going between the printer and computer). I tired opening the printer properties box and printing a test page from there and the same problem. I rebooted my computer and still the same problem.

    log file:
    ========== PROCESSES ==========
    ========== REGISTRY ==========
    Registry key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors\HPLJ1020LM\\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors\Microsoft Shared Fax Monitor\\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors\PrimoMon\\ deleted successfully.
    ========== FILES ==========
    C:\Windows\System32\Spool\Printers\FP00000.SHD moved successfully.
    C:\Windows\System32\Spool\Printers\FP00000.SPL moved successfully.
    C:\Windows\System32\Spool\Printers\FP00001.SHD moved successfully.
    C:\Windows\System32\Spool\Printers\FP00001.SPL moved successfully.
    C:\Windows\System32\Spool\Drivers\w32x86\acfpdf.txt moved successfully.
    DllUnregisterServer procedure not found in C:\Windows\System32\Spool\Drivers\w32x86\acpdf250.dll
    C:\Windows\System32\Spool\Drivers\w32x86\acpdf250.dll NOT unregistered.
    C:\Windows\System32\Spool\Drivers\w32x86\acpdf250.dll moved successfully.
    DllUnregisterServer procedure not found in C:\Windows\System32\Spool\Drivers\w32x86\acpdfui250.dll
    C:\Windows\System32\Spool\Drivers\w32x86\acpdfui250.dll NOT unregistered.
    C:\Windows\System32\Spool\Drivers\w32x86\acpdfui250.dll moved successfully.
    C:\Windows\System32\Spool\Drivers\w32x86\primopdf.ppd moved successfully.
    DllUnregisterServer procedure not found in C:\Windows\System32\Spool\Drivers\w32x86\ps5ui.dll
    C:\Windows\System32\Spool\Drivers\w32x86\ps5ui.dll NOT unregistered.
    C:\Windows\System32\Spool\Drivers\w32x86\ps5ui.dll moved successfully.
    C:\Windows\System32\Spool\Drivers\w32x86\pscript.ntf moved successfully.
    DllUnregisterServer procedure not found in C:\Windows\System32\Spool\Drivers\w32x86\pscript5.dll
    C:\Windows\System32\Spool\Drivers\w32x86\pscript5.dll NOT unregistered.
    C:\Windows\System32\Spool\Drivers\w32x86\pscript5.dll moved successfully.
    C:\Windows\System32\Spool\Drivers\w32x86\pscript5.hlp moved successfully.
    C:\Windows\System32\Spool\Drivers\w32x86\3\acfpdf.txt moved successfully.
    DllUnregisterServer procedure not found in C:\Windows\System32\Spool\Drivers\w32x86\3\acpdf250.dll
    C:\Windows\System32\Spool\Drivers\w32x86\3\acpdf250.dll NOT unregistered.
    C:\Windows\System32\Spool\Drivers\w32x86\3\acpdf250.dll moved successfully.
    DllUnregisterServer procedure not found in C:\Windows\System32\Spool\Drivers\w32x86\3\acpdf300.dll
    C:\Windows\System32\Spool\Drivers\w32x86\3\acpdf300.dll NOT unregistered.
    C:\Windows\System32\Spool\Drivers\w32x86\3\acpdf300.dll moved successfully.
    DllUnregisterServer procedure not found in C:\Windows\System32\Spool\Drivers\w32x86\3\acpdfui250.dll
    C:\Windows\System32\Spool\Drivers\w32x86\3\acpdfui250.dll NOT unregistered.
    C:\Windows\System32\Spool\Drivers\w32x86\3\acpdfui250.dll moved successfully.
    DllUnregisterServer procedure not found in C:\Windows\System32\Spool\Drivers\w32x86\3\acpdfui300.dll
    C:\Windows\System32\Spool\Drivers\w32x86\3\acpdfui300.dll NOT unregistered.
    C:\Windows\System32\Spool\Drivers\w32x86\3\acpdfui300.dll moved successfully.
    C:\Windows\System32\Spool\Drivers\w32x86\3\cdintf300.dll unregistered successfully.
    C:\Windows\System32\Spool\Drivers\w32x86\3\cdintf300.dll moved successfully.
    DllUnregisterServer procedure not found in C:\Windows\System32\Spool\Drivers\w32x86\3\FXSAPI.DLL
    C:\Windows\System32\Spool\Drivers\w32x86\3\FXSAPI.DLL NOT unregistered.
    C:\Windows\System32\Spool\Drivers\w32x86\3\FXSAPI.DLL moved successfully.
    DllUnregisterServer procedure not found in C:\Windows\System32\Spool\Drivers\w32x86\3\FXSDRV.DLL
    C:\Windows\System32\Spool\Drivers\w32x86\3\FXSDRV.DLL NOT unregistered.
    C:\Windows\System32\Spool\Drivers\w32x86\3\FXSDRV.DLL moved successfully.
    DllUnregisterServer procedure not found in C:\Windows\System32\Spool\Drivers\w32x86\3\FXSRES.DLL
    C:\Windows\System32\Spool\Drivers\w32x86\3\FXSRES.DLL NOT unregistered.
    C:\Windows\System32\Spool\Drivers\w32x86\3\FXSRES.DLL moved successfully.
    DllUnregisterServer procedure not found in C:\Windows\System32\Spool\Drivers\w32x86\3\FXSTIFF.DLL
    C:\Windows\System32\Spool\Drivers\w32x86\3\FXSTIFF.DLL NOT unregistered.
    C:\Windows\System32\Spool\Drivers\w32x86\3\FXSTIFF.DLL moved successfully.
    DllUnregisterServer procedure not found in C:\Windows\System32\Spool\Drivers\w32x86\3\FXSUI.DLL
    C:\Windows\System32\Spool\Drivers\w32x86\3\FXSUI.DLL NOT unregistered.
    C:\Windows\System32\Spool\Drivers\w32x86\3\FXSUI.DLL moved successfully.
    DllUnregisterServer procedure not found in C:\Windows\System32\Spool\Drivers\w32x86\3\FXSWZRD.DLL
    C:\Windows\System32\Spool\Drivers\w32x86\3\FXSWZRD.DLL NOT unregistered.
    C:\Windows\System32\Spool\Drivers\w32x86\3\FXSWZRD.DLL moved successfully.
    C:\Windows\System32\Spool\Drivers\w32x86\3\primopdf.BPD moved successfully.
    C:\Windows\System32\Spool\Drivers\w32x86\3\primopdf.ppd moved successfully.
    DllUnregisterServer procedure not found in C:\Windows\System32\Spool\Drivers\w32x86\3\ps5ui.dll
    C:\Windows\System32\Spool\Drivers\w32x86\3\ps5ui.dll NOT unregistered.
    C:\Windows\System32\Spool\Drivers\w32x86\3\ps5ui.dll moved successfully.
    DllUnregisterServer procedure not found in C:\Windows\System32\Spool\Drivers\w32x86\3\pscript5.dll
    C:\Windows\System32\Spool\Drivers\w32x86\3\pscript5.dll NOT unregistered.
    C:\Windows\System32\Spool\Drivers\w32x86\3\pscript5.dll moved successfully.
    C:\Windows\System32\Spool\Drivers\w32x86\3\SDhp1020.CHM moved successfully.
    LoadLibrary failed for C:\Windows\System32\Spool\Drivers\w32x86\3\SDhp1020.DLL
    C:\Windows\System32\Spool\Drivers\w32x86\3\SDhp1020.DLL NOT unregistered.
    C:\Windows\System32\Spool\Drivers\w32x86\3\SDhp1020.DLL moved successfully.
    C:\Windows\System32\Spool\Drivers\w32x86\3\SDhp1020.SDD moved successfully.
    C:\Windows\System32\Spool\Drivers\w32x86\3\SDhp1020.UNZ moved successfully.
    LoadLibrary failed for C:\Windows\System32\Spool\Drivers\w32x86\3\SUhp1020.DLL
    C:\Windows\System32\Spool\Drivers\w32x86\3\SUhp1020.DLL NOT unregistered.
    C:\Windows\System32\Spool\Drivers\w32x86\3\SUhp1020.DLL moved successfully.
    C:\Windows\System32\Spool\Drivers\w32x86\3\SUhp1020.ENT moved successfully.
    C:\Windows\System32\Spool\Drivers\w32x86\3\SUhp1020.VER moved successfully.
    DllUnregisterServer procedure not found in C:\Windows\System32\Spool\Drivers\w32x86\3\XERCES-C.DLL
    C:\Windows\System32\Spool\Drivers\w32x86\3\XERCES-C.DLL NOT unregistered.
    C:\Windows\System32\Spool\Drivers\w32x86\3\XERCES-C.DLL moved successfully.
    DllUnregisterServer procedure not found in C:\Windows\System32\Spool\Drivers\w32x86\3\ZGDI.DLL
    C:\Windows\System32\Spool\Drivers\w32x86\3\ZGDI.DLL NOT unregistered.
    C:\Windows\System32\Spool\Drivers\w32x86\3\ZGDI.DLL moved successfully.
    DllUnregisterServer procedure not found in C:\Windows\System32\Spool\Drivers\w32x86\3\ZIMF.DLL
    C:\Windows\System32\Spool\Drivers\w32x86\3\ZIMF.DLL NOT unregistered.
    C:\Windows\System32\Spool\Drivers\w32x86\3\ZIMF.DLL moved successfully.
    DllUnregisterServer procedure not found in C:\Windows\System32\Spool\Drivers\w32x86\3\ZIMFDRV.DLL
    C:\Windows\System32\Spool\Drivers\w32x86\3\ZIMFDRV.DLL NOT unregistered.
    C:\Windows\System32\Spool\Drivers\w32x86\3\ZIMFDRV.DLL moved successfully.
    DllUnregisterServer procedure not found in C:\Windows\System32\Spool\Drivers\w32x86\3\ZIMFPRNT.DLL
    C:\Windows\System32\Spool\Drivers\w32x86\3\ZIMFPRNT.DLL NOT unregistered.
    C:\Windows\System32\Spool\Drivers\w32x86\3\ZIMFPRNT.DLL moved successfully.
    DllUnregisterServer procedure not found in C:\Windows\System32\Spool\Drivers\w32x86\3\ZJBIG.DLL
    C:\Windows\System32\Spool\Drivers\w32x86\3\ZJBIG.DLL NOT unregistered.
    C:\Windows\System32\Spool\Drivers\w32x86\3\ZJBIG.DLL moved successfully.
    DllUnregisterServer procedure not found in C:\Windows\System32\Spool\Drivers\w32x86\3\ZQDPRINT.DLL
    C:\Windows\System32\Spool\Drivers\w32x86\3\ZQDPRINT.DLL NOT unregistered.
    C:\Windows\System32\Spool\Drivers\w32x86\3\ZQDPRINT.DLL moved successfully.
    LoadLibrary failed for C:\Windows\System32\Spool\Drivers\w32x86\3\ZSD.DLL
    C:\Windows\System32\Spool\Drivers\w32x86\3\ZSD.DLL NOT unregistered.
    C:\Windows\System32\Spool\Drivers\w32x86\3\ZSD.DLL moved successfully.
    LoadLibrary failed for C:\Windows\System32\Spool\Drivers\w32x86\3\ZSDDM.DLL
    C:\Windows\System32\Spool\Drivers\w32x86\3\ZSDDM.DLL NOT unregistered.
    C:\Windows\System32\Spool\Drivers\w32x86\3\ZSDDM.DLL moved successfully.
    LoadLibrary failed for C:\Windows\System32\Spool\Drivers\w32x86\3\ZSDDMUI.DLL
    C:\Windows\System32\Spool\Drivers\w32x86\3\ZSDDMUI.DLL NOT unregistered.
    C:\Windows\System32\Spool\Drivers\w32x86\3\ZSDDMUI.DLL moved successfully.
    LoadLibrary failed for C:\Windows\System32\Spool\Drivers\w32x86\3\ZSDIMF.DLL
    C:\Windows\System32\Spool\Drivers\w32x86\3\ZSDIMF.DLL NOT unregistered.
    C:\Windows\System32\Spool\Drivers\w32x86\3\ZSDIMF.DLL moved successfully.
    LoadLibrary failed for C:\Windows\System32\Spool\Drivers\w32x86\3\ZSDNT5UI.DLL
    C:\Windows\System32\Spool\Drivers\w32x86\3\ZSDNT5UI.DLL NOT unregistered.
    C:\Windows\System32\Spool\Drivers\w32x86\3\ZSDNT5UI.DLL moved successfully.
    DllUnregisterServer procedure not found in C:\Windows\System32\Spool\Drivers\w32x86\3\ZSPOOL.DLL
    C:\Windows\System32\Spool\Drivers\w32x86\3\ZSPOOL.DLL NOT unregistered.
    C:\Windows\System32\Spool\Drivers\w32x86\3\ZSPOOL.DLL moved successfully.
    LoadLibrary failed for C:\Windows\System32\Spool\Drivers\w32x86\3\ZSR.DLL
    C:\Windows\System32\Spool\Drivers\w32x86\3\ZSR.DLL NOT unregistered.
    C:\Windows\System32\Spool\Drivers\w32x86\3\ZSR.DLL moved successfully.
    LoadLibrary failed for C:\Windows\System32\Spool\Drivers\w32x86\3\ZSUXML.DLL
    C:\Windows\System32\Spool\Drivers\w32x86\3\ZSUXML.DLL NOT unregistered.
    C:\Windows\System32\Spool\Drivers\w32x86\3\ZSUXML.DLL moved successfully.
    DllUnregisterServer procedure not found in C:\Windows\System32\Spool\Drivers\w32x86\3\ZTAG.DLL
    C:\Windows\System32\Spool\Drivers\w32x86\3\ZTAG.DLL NOT unregistered.
    C:\Windows\System32\Spool\Drivers\w32x86\3\ZTAG.DLL moved successfully.
    C:\Windows\System32\Spool\Drivers\w32x86\amyuni_amyunidocumentconverter300\acfpdf.txt moved successfully.
    DllUnregisterServer procedure not found in C:\Windows\System32\Spool\Drivers\w32x86\amyuni_amyunidocumentconverter300\acpdf300.dll
    C:\Windows\System32\Spool\Drivers\w32x86\amyuni_amyunidocumentconverter300\acpdf300.dll NOT unregistered.
    C:\Windows\System32\Spool\Drivers\w32x86\amyuni_amyunidocumentconverter300\acpdf300.dll moved successfully.
    DllUnregisterServer procedure not found in C:\Windows\System32\Spool\Drivers\w32x86\amyuni_amyunidocumentconverter300\acpdfui300.dll
    C:\Windows\System32\Spool\Drivers\w32x86\amyuni_amyunidocumentconverter300\acpdfui300.dll NOT unregistered.
    C:\Windows\System32\Spool\Drivers\w32x86\amyuni_amyunidocumentconverter300\acpdfui300.dll moved successfully.
    C:\Windows\System32\Spool\Drivers\w32x86\amyuni_amyunidocumentconverter300\cdintf300.dll unregistered successfully.
    C:\Windows\System32\Spool\Drivers\w32x86\amyuni_amyunidocumentconverter300\cdintf300.dll moved successfully.
    C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\SDhp1020.CHM moved successfully.
    LoadLibrary failed for C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\SDhp1020.DLL
    C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\SDhp1020.DLL NOT unregistered.
    C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\SDhp1020.DLL moved successfully.
    C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\SDhp1020.SDD moved successfully.
    C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\SDhp1020.UNZ moved successfully.
    LoadLibrary failed for C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\SUhp1020.DLL
    C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\SUhp1020.DLL NOT unregistered.
    C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\SUhp1020.DLL moved successfully.
    C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\SUhp1020.ENT moved successfully.
    C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\SUhp1020.VER moved successfully.
    DllUnregisterServer procedure not found in C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\XERCES-C.DLL
    C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\XERCES-C.DLL NOT unregistered.
    C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\XERCES-C.DLL moved successfully.
    DllUnregisterServer procedure not found in C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZGDI.DLL
    C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZGDI.DLL NOT unregistered.
    C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZGDI.DLL moved successfully.
    DllUnregisterServer procedure not found in C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZIMF.DLL
    C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZIMF.DLL NOT unregistered.
    C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZIMF.DLL moved successfully.
    DllUnregisterServer procedure not found in C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZIMFDRV.DLL
    C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZIMFDRV.DLL NOT unregistered.
    C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZIMFDRV.DLL moved successfully.
    DllUnregisterServer procedure not found in C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZIMFPRNT.DLL
    C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZIMFPRNT.DLL NOT unregistered.
    C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZIMFPRNT.DLL moved successfully.
    DllUnregisterServer procedure not found in C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZJBIG.DLL
    C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZJBIG.DLL NOT unregistered.
    C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZJBIG.DLL moved successfully.
    DllUnregisterServer procedure not found in C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZQDPRINT.DLL
    C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZQDPRINT.DLL NOT unregistered.
    C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZQDPRINT.DLL moved successfully.
    LoadLibrary failed for C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZSD.DLL
    C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZSD.DLL NOT unregistered.
    C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZSD.DLL moved successfully.
    LoadLibrary failed for C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZSDDM.DLL
    C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZSDDM.DLL NOT unregistered.
    C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZSDDM.DLL moved successfully.
    LoadLibrary failed for C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZSDDMUI.DLL
    C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZSDDMUI.DLL NOT unregistered.
    C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZSDDMUI.DLL moved successfully.
    LoadLibrary failed for C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZSDIMF.DLL
    C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZSDIMF.DLL NOT unregistered.
    C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZSDIMF.DLL moved successfully.
    LoadLibrary failed for C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZSDNT5UI.DLL
    C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZSDNT5UI.DLL NOT unregistered.
    C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZSDNT5UI.DLL moved successfully.
    DllUnregisterServer procedure not found in C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZSPOOL.DLL
    C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZSPOOL.DLL NOT unregistered.
    C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZSPOOL.DLL moved successfully.
    LoadLibrary failed for C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZSR.DLL
    C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZSR.DLL NOT unregistered.
    C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZSR.DLL moved successfully.
    LoadLibrary failed for C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZSUXML.DLL
    C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZSUXML.DLL NOT unregistered.
    C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZSUXML.DLL moved successfully.
    DllUnregisterServer procedure not found in C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZTAG.DLL
    C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZTAG.DLL NOT unregistered.
    C:\Windows\System32\Spool\Drivers\w32x86\hewlett_packardhp_la26dd\ZTAG.DLL moved successfully.
    ========== COMMANDS ==========
    File delete failed. C:\DOCUME~1\XXX\LOCALS~1\Temp\Perflib_Perfdata_7e4.dat scheduled to be deleted on reboot.
    File delete failed. C:\DOCUME~1\XXX\LOCALS~1\Temp\Perflib_Perfdata_ef0.dat scheduled to be deleted on reboot.
    User's Temp folder emptied.
    User's Internet Explorer cache folder emptied.
    File delete failed. C:\Documents and Settings\XXX\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be deleted on reboot.
    User's Temporary Internet Files folder emptied.
    Local Service Temp folder emptied.
    File delete failed. C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be deleted on reboot.
    Local Service Temporary Internet Files folder emptied.
    Network Service Temp folder emptied.
    Network Service Temporary Internet Files folder emptied.
    File delete failed. C:\WINDOWS\temp\Perflib_Perfdata_3f8.dat scheduled to be deleted on reboot.
    Windows Temp folder emptied.
    Java cache emptied.
    FireFox cache emptied.
    Temp folders emptied.

    OTM by OldTimer - Version 2.1.0.0 log created on 06092009_063730

    Files moved on Reboot...
    File C:\DOCUME~1\XXX\LOCALS~1\Temp\Perflib_Perfdata_7e4.dat not found!
    File C:\DOCUME~1\XXX\LOCALS~1\Temp\Perflib_Perfdata_ef0.dat not found!
    File C:\WINDOWS\temp\Perflib_Perfdata_3f8.dat not found!

    Registry entries deleted on Reboot...
  • ButtersButters CA Icrontian
    edited June 2009
    I've seen that problem with printers 1,000's of times. Not really related to malware, just a crappy print job killing you spooler.

    Here is the quick fix.

    Delete everything in the C:\Windows\system32\spool\PRINTERS
    Then restart your print spooler.

    Otherwise, this has more information on it:
    http://knol.google.com/k/konstantin-artemev/printer-spooler-subsystem-app-errors/10paup07l2poo/3#
  • edited June 2009
    @ Butters ...

    That folder has already been emptied.


    @ dodanto ....

    I am at a loss now :(
    There is no malware that would be causing your problem.
    Unfortunately you are now outside my area of knowledge, so I'm going to have to recommend that you visit one of the tech forums for assistance.

    http://icrontic.com/forum/forumdisplay.php?f=11
    http://www.techsupportforum.com/
    http://www.bleepingcomputer.com/forums/
    http://forums.whatthetech.com/forums.html

    All the forums above have good support for software/OS problems, and I'm sure they will be able to help.


    Congratulations your logs look clean :)

    Let's see if I can help you keep it that way

    First lets tidy up

    Please delete RSIT.exe, OTM.exe and C:\RSIT (entire folder)
    You can also delete any logs we have produced, and empty your Recycle bin.


    Uninstall Combofix
    • This will clear your System Volume Information restore points and remove all the infected files that were quarantined
    • Click START then RUN
    • Now type Combofix /u in the runbox and click OK. Note the space between the X and the /U, it needs to be there.
      • CF_Cleanup.png




    The following is some info to help you stay safe and clean.


    You may already have some of the following programs, but I include the full list for the benefit of all the other people who will be reading this thread in the future.
    ( Vista users must ensure that any programs are Vista compatible BEFORE installing )

    Online Scanners
    I would recommend a scan at one or more of the following sites at least once a month.

    http://www.pandasecurity.com/activescan
    http://www.kaspersky.com/kos/eng/partner/71706/kavwebscan.html

    !!! Make sure that all your programs are updated !!!
    Secunia Software Inspector does all the work for you, .... see HERE for details

    AntiSpyware
      AntiSpyware is
    not the same thing as Antivirus.
    Different AntiSpyware programs detect different things, so in this case it is recommended that you have more than one.
    You should only have one running all the time, the other/s should be used "on demand" on a regular basis.
    Most of the programs in this list have a free (for Home Users ) and paid versions,
    it is worth paying for one and having "realtime" protection, unless you intend to do a manual scan often.
    [*]Spybot - Search & Destroy <<< A must have program
    • It includes host protection and registry protection
    • A hosts file is a bit like a phone book, it points to the actual numeric address (i.e. the IP address) from the human friendly name of a website. This feature can be used to block malicious websites

    [*] MalwareBytes Anti-malware <<< A New and effective program
    [*]a-squared Free <<< A good "realtime" or "on demand" scanner
    [*]superantispyware <<< A good "realtime" or "on demand" scanner



    Prevention
      These programs don't detect malware, they help stop it getting on your machine in the first place. Each does a different job, so you can have more than one
    • Winpatrol
      • An excellent startup manager and then some !!
      • Notifies you if programs are added to startup
      • Allows delayed startup
      • A must have addition
    • SpywareBlaster 4.0
      • SpywareBlaster sets killbits in the registry to prevent known malicious activex controls from installing themselves on your computer.
    • SpywareGuard 2.2
      • SpywareGuard provides real-time protection against spyware.
      • Not required if you have other "realtime" antispyware or Winpatrol
    • ZonedOut
      • Formerly known as IE-SPYAD, adds a long list of sites and domains associated with known advertisers and marketers to the Restricted sites zone of Internet Explorer.
    • MVPS HOSTS
      • This little program packs a powerful punch as it blocks ads, banners, 3rd party Cookies, 3rd party page counters, web bugs, and many hijackers.
      • For information on how to download and install, please read this tutorial by WinHelp2002.
      • Not required if you are using other host file protections


    Internet Browsers
      Microsoft has worked hard to make IE.7 a more secure browser, unfortunately whilst it is still the leading browser of choice it will always be under attack from the bad guys. Using a different web browser can help stop malware getting on your machine.
    • Make your Internet Explorer more secure - This can be done by following these simple instructions:
      1. From within Internet Explorer click on the Tools menu and then click on Options.
      2. Click once on the Security tab
      3. Click once on the Internet icon so it becomes highlighted.
      4. Click once on the Custom Level button.
        • Change the Download signed ActiveX controls to Prompt
        • Change the Download unsigned ActiveX controls to Disable
        • Change the Initialise and script ActiveX controls not marked as safe to Disable
        • Change the Installation of desktop items to Prompt
        • Change the Launching programs and files in an IFRAME to Prompt
        • Change the Navigate sub-frames across different domains to Prompt
        • When all these settings have been made, click on the OK button.
        • If it prompts you as to whether or not you want to save the settings, press the Yes button.
      5. Next press the Apply button and then the OK to exit the Internet Properties page.

    If you are still using IE6 then either update, or get one of the following.
    • FireFox
      • With many addons available that make customization easy this is a very popular choice
      • NoScript and AdBlockPlus addons are essential
    • Opera
      • Another popular alternative
    • Netscape
      • Another popular alternative
      • Also has Addons available



    Cleaning Temporary Internet Files and Tracking Cookies
      Temporary Internet Files are mainly the files that are downloaded when you open a web page. Unfortunately, if the site you visit is of a dubious nature or has been hacked, they can also be an entry point for malware. It is a good idea to empty the Temporary Internet Files folder on a regular basis. Tracking Cookies are files that websites use to monitor which sites you visit and how often. A lot of Antispyware scanners pick up these tracking cookies and flag them as unwanted. CAUTION :- If you delete all your cookies you will lose any autologin information for sites that you visit, and will need your passwords Both of these can be cleaned manually, but a quicker option is to use a program
    • ATF Cleaner
      • Free and very simple to use
    • CCleaner
      • Free and very flexible, you can chose which cookies to keep


    Also PLEASE read this article.....So How Did I Get Infected In The First Place

    The last and most important thing I can tell you is UPDATE.
    If you don't update your security programs (Antivirus, Antispyware even Windows) then you are at risk.
    Malware changes on a day to day basis. You should update every week at the very least.

    If you follow this advice then (with a bit of luck) you will never have to hear from me again :D


    If you could post back one more time to let me know everything is OK, then I can have this thread archived.

    Happy surfing K'
  • edited June 2009
    Katana -

    Thanks for all your help!!! I'll keep researching and see what I can find.
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