Windows hangs anonymously

nick1983

hi
i am facing problem with my windows which hangs at uneven intervals leaving me with no option but restart the system

i tried repairing windows installation where ihad an error " dsnpfd.sys" file missing but that i guess shouldnt be a problem

i have monitored my cpu temp - which has a working temp of 41 - 56 degrees
hdd runs at 43 degrees


problems...
1. computer hangs
2. cant defragment
3. cant update windows
4. super anti spyware and malware bytes are not working (tried installing couple of times)
5. microsoft .com doesnt open!!! rest all sites work fine

i have scanned my pc (using Mcafee) byt there doesn't seem to be any virus except some busted keygens and patchs


please help as i am not able to understand if its a software or hardware error

nick1983

additionally my GPU runs at around 61 degrees

system spec
4300 core 2 duo
2 x 1 gb 800mhz transcend ram
160gb toshiba sata hdd
samsung dvd writer
p965 neo MSI mobo
nvidia 8500gt 512mb graphic card

troll

nick1983 wrote:

4. super anti spyware and malware bytes are not working (tried installing couple of times)

please help as i am not able to understand if its a software or hardware error

Hey nick1983!

That above is a big clue that your machine is infected.

Download the latest Malwarebytes. Reboot into safemode and see if it will install and run there.

If it won't then you have something along the lines of TDSS or UACd.sys on your system stopping Malwarebytes and Superantispyware from installing.

You can also tell this by renaming mbam-setup.exe to anything else such as z.exe and it will 90% install then hangup...

I'd suggest you post in the Spyware & Virus Removal Forum

UACd.sys can sometimes get a little involved to remove...

Good Luck!

nick1983

thanks bro will surely do