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Gamevance32.exe....HELP

Unknown
edited June 2009 in Spyware & Virus Removal
I have no clue what is going on with my laptop. Pretty much, all I know is that we were trying to clean up some memory problems, because the computer was reeeeeaaaaaaaaallllllllyyyyyyyyyy slow, and a little window popped up and said "gamevance32.exe has a virus and needs to be removed" so I removed it. Now when I start up my computer, its really messed up, it wont load anything. It starts in safemode, but then shuts down saying that "gamevance32.exe is not loading and putting it back on may help". PLEASE SOMEBODY HELP ME!!!!!

Comments

  • KatanaKatana
    edited June 2009
    Please note that all instructions given are customised for this computer only,
    the tools used may cause damage if used on a computer with different infections.

    If you think you have similar problems, please post a log in the HJT forum and wait for help.

    Hello and welcome to the forums

    My name is Katana and I will be helping you to remove any infection(s) that you may have.

    Please observe these rules while we work:
    1. Please Read All Instructions Carefully
    2. If you don't understand something, stop and ask! Don't keep going on.
    3. Please do not run any other tools or scans whilst I am helping you
    4. Failure to reply within 5 days will result in the topic being closed.
    5. Please continue to respond until I give you the "All Clear"
      (Just because you can't see a problem doesn't mean it isn't there)

    If you can do those few things, everything should go smoothly laechel.gif

    Please Note, your security programs may give warnings for some of the tools I will ask you to use.
    Be assured, any links I give are safe



    How long does the machine run before it shuts down ?
    Are you able to do the following ?

    Download and Run RSIT
    • Please download Random's System Information Tool by random/random from here and save it to your desktop.
    • Double click on RSIT.exe to run RSIT.
    • Click Continue at the disclaimer screen.
    • Once it has finished, two logs will open:
      • log.txt will be opened maximized.
      • info.txt will be opened minimized.
    • Please post the contents of both log.txt and info.txt.
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