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trouble with spy.Ursnif.A

Unknown
edited July 2009 in Spyware & Virus Removal
Hi,

I see I'm not the only one fighting this problem. Hopefully your Combofix instructions can help me get rid of this virus. Thanks and I'm looking forward to learning how to do this exercise or should I say exorcism.

watz

Comments

  • chiazchiaz
    edited July 2009
    Hello. :)

    You're right, let's have you download ComboFix.exe. Please visit this webpage for downloading and instructions for running the tool:

    Go here ======> A guide and tutorial on using ComboFix <====== Go here

    Please ensure you read this guide carefully and install the Recovery Console first.This applies to XP Pro and XP Home users only.If you have SP3 installed you will need to use the download meant for SP2.

    The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

    Once installed, you should get a prompt that says:

    The Recovery Console was successfully installed.

    Please continue as follows:

    (1) Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
    (2) Click Yes to allow ComboFix to continue scanning for malware.

    When the tool is finished, it will produce a report for you.


    Please include the C:\ComboFix.txt for further review, so that we may continue cleansing the system.


    Caution: Never run and remove files with Combofix unless supervised by a qualified security analyst who is experienced in the use of Combofix. Misuse can cause serious computer problems.
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