Please Help!
All right here's my problem:
My computer is starting up, past the splash screen, to the point where the video driver is initialised to start the GUI. The mouse pointer comes up, but the background is black. the Hard drive shortly after stops all activity. I know the kernel is still running as the mouse moves and the keyboard lights change if you toggle them, and if you insert a CD, the mouse pointer changes to a CD briefly. Exactly the same in safe mode too except it says safe mode in the corners as you'd expect.
Here's the story:
It all started when my lil sis borrow the laptop. She watch some movies on the net(probably on watchmovies.net) then the laptop suddenly restarted. Afterwards, my virus scanner called "Virgin Media PC GUard" starting to act weird it says, the program cannot be started, uninstall the program then restart then install it again. So, obviously I followed the instruction given, I've uninstalled it, restarted it then installed it again, After the installation, I've started it up then it told me the same thing again. So, I've uninstalled the whole program then restarted it then my worst nightmare(i mean the problem) occured..
Here's another info:
XmlHelper::Init(): CoCreateInstance(CLSID_DOMDocument60) failed.
The program was not able to load [CLSID_DOMDocument60] correctly. Please restart the computer. If the problem persist, uninstall and re-install the program. Error = Class not registered [-2147221164]
Anyone know how to solve this problem T_T
Here's another problem(this is for my other computer):
My google and any other search engine won't let me search anymore!!
I used google/yahoo, ask.com etc,. today and it keeps showing me a blank page!
It all started when I installed this program "AVG Antivirus 8.5"
Another thing, I'm having this random music/radio thingy played on my other laptop(it's the same one as above) eventhough i don't use any media player, is this a virus or something?
If so, can AVG 8.5 Antivirus remove this virus?
Can anyone help me with this?:(
My computer is starting up, past the splash screen, to the point where the video driver is initialised to start the GUI. The mouse pointer comes up, but the background is black. the Hard drive shortly after stops all activity. I know the kernel is still running as the mouse moves and the keyboard lights change if you toggle them, and if you insert a CD, the mouse pointer changes to a CD briefly. Exactly the same in safe mode too except it says safe mode in the corners as you'd expect.
Here's the story:
It all started when my lil sis borrow the laptop. She watch some movies on the net(probably on watchmovies.net) then the laptop suddenly restarted. Afterwards, my virus scanner called "Virgin Media PC GUard" starting to act weird it says, the program cannot be started, uninstall the program then restart then install it again. So, obviously I followed the instruction given, I've uninstalled it, restarted it then installed it again, After the installation, I've started it up then it told me the same thing again. So, I've uninstalled the whole program then restarted it then my worst nightmare(i mean the problem) occured..
Here's another info:
XmlHelper::Init(): CoCreateInstance(CLSID_DOMDocument60) failed.
The program was not able to load [CLSID_DOMDocument60] correctly. Please restart the computer. If the problem persist, uninstall and re-install the program. Error = Class not registered [-2147221164]
Anyone know how to solve this problem T_T
Here's another problem(this is for my other computer):
My google and any other search engine won't let me search anymore!!
I used google/yahoo, ask.com etc,. today and it keeps showing me a blank page!
It all started when I installed this program "AVG Antivirus 8.5"
Another thing, I'm having this random music/radio thingy played on my other laptop(it's the same one as above) eventhough i don't use any media player, is this a virus or something?
If so, can AVG 8.5 Antivirus remove this virus?
Can anyone help me with this?:(
0
This discussion has been closed.
Comments
the tools used may cause damage if used on a computer with different infections.
If you think you have similar problems, please post a log in the HJT forum and wait for help.
Hello and welcome to the forums
My name is Katana and I will be helping you to remove any infection(s) that you may have.
Please observe these rules while we work:
(Just because you can't see a problem doesn't mean it isn't there)
If you can do those few things, everything should go smoothly
Some of the logs I request will be quite large, You may need to split them over a couple of replies.
Please Note, your security programs may give warnings for some of the tools I will ask you to use.
Be assured, any links I give are safe
Firstly, let's do one computer at a time.
The machine that doesn't work properly at all ....
What Operating System is it ?
How old is it ?
Do you have an install disc/Recovery partition for it ?