Please help so I don't get fired :)

edited July 2009 in Internet & Media
Hi - I recently upgraded my itunes to the newest version. Since then I cannot get onto gotomypc. My internet works fine - but when I get to the step of downloading the viewer I get an error that it can't be downloaded.

I have Windows XP and Norton 360. I've tried disabling the NOrton firewall and it still doesn't work. I also deleted the bonjour package from ITunes. I read somewhere that Outpost is automatically installed w/the new Itunes. However, I can't find it on my computer ot uninstall.

I get the same error message when I try download a java update. It seems like there is some kind of firewall blocking exe. downloads. I can't contact GoToMYPC because it is a corporate account so we have to contact out IT guy. Just my luck our IT guy is on vacation for two weeks.

I really need to finish a bunch of things at work but don't want to be at the office until midnight.

Any help would be greatly appreciated :)
Thanks!

Comments

  • ThraxThrax 🐌 Austin, TX Icrontian
    edited July 2009
    What error message?
  • edited July 2009
    error 12029 - cannot send request to server - failed to download file
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